Service History 68 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Webster, NY 14580

James

Job Details: 03/20/2023

Ff section 50 degrees on top shelf. Fan was not running. Fan functions in diagnostics. Thermistors tested good. Defrosted evap and ohmed evaporator fan. Ordering evaporator cover. ; ordrng 1 W11395558 (Cover)

We serviced a

MAYTAG WASHER

Model MVWX550XW1

Near Webster, NY 14580

James

Job Details: 03/20/2023

Water leaking into tub. Unit doesn't spin out completely and intermittent drain pump turning on. No errors. Tested spin successfully. Intermittent error with valve causing cycle to pause. Need valve housing.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/20/2023

"Customer has video of unit making extremely loud squealing noise during agitation. Determined noise to be come from gearcase. Replaced gearcase, ran calibration cycle and ran unit on normal cycle with laundry, unit checks good.; used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/20/2023

Picked up old tub and gearcase.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Victor, NY 14564

Jeremy

Job Details: 03/20/2023

"Unit has frost build up around light switch in freezer. Found door seal warped causing air leak and moisture build up causing light switch to not function. Heated door seal and reformed to cabinet, door is now seling properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Pittsford, NY 14534

Jeremy

Job Details: 03/20/2023

"Unit not making ice. Icemaker will cycle manually, not automatically. Ordering icemaker.; ordrng 1 W11556926 (Ice maker)"

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089WEM11

Near Pittsford, NY 14534

Jeremy

Job Details: 03/20/2023

"Unit not making ice. Verified 120 volts at icemaker. Ice maker module has failed. Replaced icemaker, unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608EBS01

Near Fairport, NY 14450

Jeremy

Job Details: 03/20/2023

"Unit is leaking from water line in freezer door harness. Caused by harness rubbing on metal casing for rollers when door is opened and closed. Flooring where leak is happening is damaged. Called techline, advised to replace freezer door and add foam tape to metal edge. SR 7735982783; rqstng P&A on 1 W10800793 (Freezer Door) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Rochester, NY 14606

Jeremy

Job Details: 03/20/2023

"U it has F5E1 and F5E2 errors and lid latch will not unlock. Replaced lid latch, unit. Checks good.; used 1 W11307244 (LATCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14623

Jeremy

Job Details: 03/20/2023

Unit has intermittent F1E1 error for ACU failure. Replaced ACU according to service manual. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near West Henrietta, NY 14586

Jeremy

Job Details: 03/20/2023

"Unit has F4E3 error and wash pump does not run. Verified voltage to wash pump. Pump is faulty. Replaced sump and motor, unit checks good."

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Webster, NY 14580

James

Job Details: 03/20/2023

Replaced upper appliance manager and user interface and preheated both ovens. Found no issues.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Webster, NY 14580

James

Job Details: 03/20/2023

Icemaker fill tube frozen and doirs squeaking. Tested fill tube heater. Adjusted feet and greased door cams. Defrosted fill tube and cycled icemaker. If problem persists order W11608967; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Irondequoit, NY 14617

James

Job Details: 03/20/2023

"Unit not spinning, basket is binding. Nut came off cam and belt was stuck on motor. Reassembled lower unit and tested. Unit functions properly."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14613

Josh Henchen

Job Details: 03/20/2023

"Customer stated it was making loud noise while drying. Checked and found loud noise being caused by a screw stuck between drum and door padding. Removed and tested, all functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Rochester, NY 14606

Josh Henchen

Job Details: 03/20/2023

"Customer stated dryer seemed to work differently. Checked and Found no error codes, Ran normal cycle, all operations as expected. Customer stated when dryer finished before lights would go out on UI when you open door, now they stay on. Informed customer all operations are normal. Dryer checks good."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/20/2023

"Customer stated washer wouldnt start. Checked and found no power. Tested outlet, bottom plug in not working. Changed cord to top plug in, washer has power and working properly. Recommended and electrician/Contractor. Washer checks good."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, NY 14625

Josh Henchen

Job Details: 03/20/2023

"Replaced Door Latch and strike due to washer not starting. Ran diagnostic, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

MAYTAG DRYER

Model MED7000AW0

Near Victor, NY 14564

Josh Henchen

Job Details: 03/20/2023

"Customer stated she can't start dryer. Checked and found F4E3, F4E1, F4E4. Dryer motor not engaging for cycle. Dryer needs new Motor WPW10508324. ; ordrng 1 WPW10508324 (Motor)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Conesus, NY 14435

Josh Henchen

Job Details: 03/20/2023

"Customer stated washer not filling with water. Checked and found F8E1,F5E2. Ran diagnostic cycle, all functions as expected. Ran normal wash, all cycles function as expected. Customer will monitor, Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB

Near Brockport, NY 14420

Dave L

Job Details: 03/20/2023

Pre ordered switches and bulb; ordrng 2 1118894 (Switch)s and 1 W11125625 (Led) and 2 1115373 (Switch)s

We serviced a

WHIRLPOOL WASHER

Model WFW9250WR01

Near Rochester, NY 14626

Dave L

Job Details: 03/20/2023

Unit still leaking. Found a small leak from dispenser hose. Ordering hose. ; ordrng 1 W11366227 (Hose)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Churchville, NY 14428

Dave L

Job Details: 03/20/2023

The new slider that was just installed has broken. Replaced slider again. ATEC warranty. Tested ok. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14624

Dave L

Job Details: 03/20/2023

Replaced grill and hinge covers that were damaged.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Dave L

Job Details: 03/20/2023

Replaced compressor and Orion board. Unit passed compartment cooling test. Began cooling in normal operation afterwards.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14621

Dave L

Job Details: 03/20/2023

Ice bucket coupler was missing a washer and kit properly engaging motor coupler. Added a thin washer to get the coupler to engage properly. Tests ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Rochester, NY 14616

Dave L

Job Details: 03/20/2023

Replaced deformed tub gasket that was casing a leak. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Spencerport, NY 14559

Dave L

Job Details: 03/20/2023

Replaced thermostat due to customer having to set it on max. Set t stat at recommended. Customer to monitor.

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/15/2023

Chute makes contact with blower. Ordering chute and panel. ; ordrng 1 W11117429 (Chute) and 1 280043 (Panel)

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/15/2023

Blower makes contact with chute. Ordering chute and panel. ; ordrng 1 280043 (Panel) and 1 W11117429 (Chute)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Syracuse, NY 13211

Chuck G

Job Details: 03/15/2023

Customer stated that unit is not agitating or spinning. Error code F7E1. Capacitor tested bad. Replaced capacitor W11428524. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11428524 (Capacitor) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14606

Dave L

Job Details: 03/15/2023

Replaced sump due to clogged motor filter. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 03/15/2023

"Customer stated washer is squeaking during agitation. Checked and found no error codes. Leveled unit to best I was capable, very unlevel floor. Ran diagnostic cycle, all functions as expected. Ran Normal wash with towels, all functions as expected. Could not mimic complaint, customer will monitor. Washer checks good."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Ontario, NY 14519

Andres V

Job Details: 03/15/2023

"Replaced capacitor, tested unit now working properly.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, NY 14621

James

Job Details: 03/15/2023

Water flooded unit. No heat. Door wont fully close. Drum is loud from roller shafts rusting. Control panel is intermittent to respond. ; ordrng 1 W11236403 (Door outer) and 1 Sh15 and 1 PT220L (Cord) and 1 4392067 (Repair kit) and 1 W11124268 (User interface) and 1 W11124284 (Control)

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

Josh Henchen

Job Details: 03/15/2023

"Customer stated dryer keeps turning off. Checked and found no codes. Ran dryer and it shut off after 3 to 5 secs. Replaced Control and Ui and leveled front of unit, all functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Palmyra, NY 14522

Josh Henchen

Job Details: 03/15/2023

"Customer stated dryer stopped heating. Checked and found dryer heating, poor air flow due to venting. Recommended cleaning vent to help performance of dryer. Customer will monitor. Dryer checks good.; schdld next appmnt for 3/16 THU !"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14621

James

Job Details: 03/15/2023

"Washer not starting cycle lid was damaged, hoses leaking and mildew forming in dispenser. ; ordrng 1 W11573771 (Drawer) and 1 Sh15 and 1 W11130236 (Lid) and 1 8212545RP (Hoses), dspstn on spec-tagged invntry: 1 W11130238 CNTRL- ELEC"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Penfield, NY 14526

James

Job Details: 03/15/2023

Customer had thermometer in ff section and it was ranging from 28-45 degrees. Tested unit in diagnostics and everything functions properly. Recommend putting more in freezer and monitoring ice production.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Rochester, NY 14613

Dave L

Job Details: 03/15/2023

Replaced filter and freezer led. Greased and adjusted door cams.

We serviced a

MAYTAG WASHER

Model WTW5600SQ0

Near Rochester, NY 14616

Dave L

Job Details: 03/15/2023

"The motor shaft and coupler are both damaged preventing agitation and spin. Ordering motor and coupler .; ordrng 1 WP661600 (Motor) and 1 WP661600 (Coupler) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 80040 AGITATOR DOGS"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Rochester, NY 14616

Dave L

Job Details: 03/15/2023

Corner of tub gasket is misshaped causing a leak. Ordering gasket. ; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/15/2023

Customer still getting ACU failure code verified power was correct. Checked harness connections at ACU and under unit. Power is being interrupted by load. Ordering wash motor valve and control. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Sump) and 1 W11434044 (Valve)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Livonia, NY 14487

Jeremy

Job Details: 03/15/2023

Replaced motor for overheating. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brighton, NY 14610

James

Job Details: 03/15/2023

Replaced valve and cycled icemaker and dispenser.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Caledonia, NY 14423

Jeremy

Job Details: 03/15/2023

Unit now has F7E1 and F9E1 error codes and wash motor does not run. Control not sending consistent voltage and wash motor just hums when supplied with 120 volts. Ordering motor and control. DF called trade care and got parts and labor authorization K16C250FPL1.; ordrng 1 W11416362 (PUMP & MOTOR) and 1 W11410065 (CONTROL)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Lima, NY 14485

Jeremy

Job Details: 03/15/2023

Customer stated control panel and other surfaces are too hot to touch when oven is on. Found control panel above vent is extremely hot to touch. Other surfaces are within limits. Called techline about control panel and was told that it is normal operation for that area to get hot. SR 7735953524

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BW2

Near Sodus, NY 14551

Andres V

Job Details: 03/15/2023

"Customer stated unit would not bake or broil. I diagnosed unit found that ignitor was getting no power. I tested voltage at the board found that the relay is not opening and sending voltage. Unit needs new ACU ; ordrng 1 W11113908 (Control), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EHL03

Near Clay, NY 13088

Chuck G

Job Details: 03/15/2023

"Customer stated that water is not dispensing, after inspecting unit i found that the issue is with air in the water lines from high water pressure. Ordering reducing valve W10786952; ordrng 1 W10786952 (Reducing valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Wolcott, NY 14590

Andres V

Job Details: 03/15/2023

"Customer stated unit would not spin. I diagnosed unit and found that unit does not agitate or spin. Unit also had basket speed fault error. I ohmed out the capacitor found and open line. I replaced the capacitor and tested unit, unit now working properly."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lyons, NY 14489

Andres V

Job Details: 03/15/2023

Sent automated call to customer to let them know I was on my way. I arrived to home rang doorbell and knocked on door but no one came. I called phone and left voicemail. Waited 15min no one showed up. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Lyons, NY 14489

Andres V

Job Details: 03/15/2023

"Customer stated that after repair her fabric softener was not rinsing out from dispenser. I called whirlpool they had me test the water valve which tested good. They reccomended replacing the dispenser again. SR 7735951035; ordrng 1 W11524103 (Dispenser), dspstn on spec-tagged invntry: 1 W11316255 VALVE"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lyons, NY 14489

Andres V

Job Details: 03/15/2023

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Bridgeport, NY 13030

Chuck G

Job Details: 03/15/2023

Customer stated that he is hearing a thumping sound. After inspecting and operating the unit i could not duplicate the issue. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

James

Job Details: 03/15/2023

Unit thawing and refreezing freezer items. Freezer at -2 ff at 45. Set temp to recommended. Need control for intermittent defrost. ; ordrng 1 W11599786 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HV2

Near Palmyra, NY 14522

Josh Henchen

Job Details: 03/15/2023

"Customer stated oven is causing breaker to trip. Checked and found no codes. Preheated oven to 375 degrees. Checked for any pinched wires, all good. Found breaker not working correctly, customer will replace and will monitor. Range checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Rochester, NY 14624

Josh Henchen

Job Details: 03/15/2023

"Customer stated dirty dishes at end of cycle. Checked and found F4E3, Ran diagnostic cycle, Sump and motor not working. Replaced and tested, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14607

Josh Henchen

Job Details: 03/15/2023

"Spoke to Landlord, dishwasher was working last he knew failed to contact tenant. Customer will monitor if any issues arise they will call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Syracuse, NY 13210

Chuck G

Job Details: 03/15/2023

Customer stated that unit is building up frost in the freezer compartment. After inspecting unit i found that the freezer gasket tested bad. Replaced gasket after applying heat to gasket. I removed frost with a steamer. Freezer door is now sealing. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Skaneateles, NY 13152

Chuck G

Job Details: 03/15/2023

"Customer stated that they were hearing a noise coming from the freezer compartment for 2 weeks but it recently stopped and the unit had been displaying a PO error. After inspecting unit i found that water has gotten into the deli drawer but i could find no corrosion on the UI , i removed the water. I also inspected the freezer evaporator-evaporator, fan, heater and harness all tested good as no ice buildup was present-normal frost pattern. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Elbridge, NY 13060

Chuck G

Job Details: 03/15/2023

"Customer stated that door is not closing correctly. After inspecting unit i found a failure in the left hinge that caused the inner door to buckle out. Ordering inner door WPW10709147, door rail left W11355410 , door rail right W11355411 and door hinges W11642291; ordrng 1 WPW10709147 (Inner door) and 2 W11642291 (Door hinge)s and 1 W11355410 (Door rail left) and 1 W11355411 (Door rail right)"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/15/2023

Helped 58 with moving stacked washer dryer and removing dryer to access washer.; saved tckt

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Rochester, NY 14626

Dave L

Job Details: 03/15/2023

Dryer is shutting off prematurely. E4f4 in diagnostics and moisture sensor error. Ordering control and sensor harness; rqstng P&A on 1 W11537223 (Control) and 1 WPW10298258 (Harness)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Victor, NY 14564

Jeremy

Job Details: 03/15/2023

Replaced orifice holder for being damaged during previous visit and flame spreader for intermittent ignition. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/15/2023

Replaced sump for wash motor not running. After running unit noticed that water is getting into drip tray. Found warped door seal. Drain hose clip damaged during removal process. Ordering door seal and clip.; ordrng 1 W11606677 (Door seal) and 1 W11596052 (Clip)

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/15/2023

Used 2 people to remove dryer. Found that cold water supply valve is dripping. Will replace dispenser on follow up visit. Ordering cold water valve.; ordrng 1 W11316256 (Valve)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14620

James

Job Details: 03/15/2023

Unit not spinning and clamp missing from drain hose. Replaced capacitor and hose clamp. Calibrated and tested. Unit functions properly. ; used 1 W11428524 (CAPACITOR) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Marion, NY 14505

Andres V

Job Details: 03/15/2023

"Customer stated unit was not draining. I diagnosed unit found pump did drain when I tried but theirs a service pointer for this issue (W11482561B) where the pump will not ohm right and will slowly go out. Unit needs new pump. ; ordrng 1 W11497943 (Drain pump), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH00

Near Rochester, NY 14619

James

Job Details: 03/15/2023

Unit not cooling. Control off. Turned on control and compressor powered on. Unit developed frost pattern. Customer is to monitor. If problem persists order W11353815

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/15/2023

"Re motor, control, cam and actuator. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. ; used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Cicero, NY 13039

Chuck G

Job Details: 03/15/2023

Ordering upper rack wheel assembly W10888592 and feed tube assembly W11627532. ; ordrng 1 W10888592 (Upper rack wheel assembly) and 1 W11627532 (Feed tube assembly)

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Rochester, NY 14626

James

Job Details: 03/14/2023

"Replaced suspension, gearcase, and cap. Calibrated and tested load of towels. Unit ran through cycle properly. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR and 1 W11217817 SUSPENSION"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14615

Andres V

Job Details: 03/14/2023

Customer stated unit was still leaking. I called techline they asked me for a model and serial but this unit does not have one. Whirlpool informed me since we don't have the model/serial tag we can't be for sure that the parts we replace are the correct ones so they deemed unit unrepairable. This unit never had a tag from when it was purchased. I contacted her extended warranty company and they have to wait for the report from whirlpool to move the process. SR 7735944858

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV02

Near Webster, NY 14580

James

Job Details: 03/14/2023

Frost building up in freezer again. Found rh rail screw backing out. Installed longer screw and greased rails. Replaced back panel. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MFW9800TQ0

Near Rochester, NY 14620

Andres V

Job Details: 03/14/2023

Customer stated that fabric softener was not dispensing. I took out dispenser and noticed that it was clogged. I asked her what fabric softener she was using she's using a plant based Wegmans brands which is very thick. I reccomended her diluting it or changing softener. I also showed her how to take out dispenser.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Rochester, NY 14618

Andres V

Job Details: 03/14/2023

Replaced light bulb and tested unit. Light bulb turns on and works on low medium and high. ; dspstn on spec-tagged invntry: 1 8206232A BULB

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Webster, NY 14580

James

Job Details: 03/14/2023

"Unit not turning on due to blown thermal fuse. Replaced fuse and tested. Unit functions properly. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS3

Near Rochester, NY 14618

Andres V

Job Details: 03/14/2023

Customer stated unit was making loud noise and not heating. I diagnosed unit found unit is making a very loud noise coming from magnatron. Unit needs new magnatron and diode. Gave customer a quote for repair but he chose to invest in a new one.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Webster, NY 14580

James

Job Details: 03/14/2023

Customer stated cycle worked one time then it was getting stuck on one minute. Replaced control and tested a load of towels. Cycle spun out properly. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW3

Near Rochester, NY 14624

Dave L

Job Details: 03/14/2023

Replaced control due to intermittent lock issue. Customer to monitor.

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Rochester, NY 14618

Andres V

Job Details: 03/14/2023

Customer stated that unit started heating on its own twice one for 60min and another for 5min. While I was there I could not duplicate the issue customer says it's intermittent. I replaced the UI and the ACU. I tested unit. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near North Chili, NY 14514

Dave L

Job Details: 03/14/2023

Water reservoir tubing was not properly attached. Secured tubing.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near North Chili, NY 14514

Dave L

Job Details: 03/14/2023

Replaced failing drain pump. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL0

Near Rochester, NY 14624

Dave L

Job Details: 03/14/2023

"Unit would not drain due to a broken drain pump impeller. Replaced pump. Tests ok. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14624

Dave L

Job Details: 03/14/2023

Installed repair kit due to worn rollers. Tests ok. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

GE DRYER

Model DCCH43EF0WW

Near Rochester, NY 14607

Dave L

Job Details: 03/14/2023

Replaced worn rear bearing. Tested ok

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, NY 14625

Dave L

Job Details: 03/14/2023

Replaced pump and pressure switch due to long drain error and drain lockout. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Greece, NY 14612

Dave L

Job Details: 03/14/2023

Ice container is broken near auger jaws. Replaced container. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Fairport, NY 14450

Andres V

Job Details: 03/14/2023

Customer stated unit was not getting to right temp. I calibrated unit to cook 20 degrees hotter on both the top and bottom oven.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Camillus, NY 13031

Chuck G

Job Details: 03/14/2023

"Customer stated that he was washing a load of sheets on a heavy cycle and when nearing the end of the cycle he heard an explosion. Upon inspection of the unit i found cabinet, tub suspension, tub ring , Washplate and agitator damage. Called safety SR7735928705. Called tech line and they stated that the safety team will contact customer on how they will proceed SR7735938804"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Hilton, NY 14468

Dave L

Job Details: 03/14/2023

Unit was leaking from the water supply due to the threads on the inlet valve being stripped. Replaced valve. Leak went away. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14625

James

Job Details: 03/14/2023

Unit freezing ff section. Ice clumping. Rh Door scratches liner of ff section and doesn't close fully. Icemaker thermistor open. Gasket torn. Called techline and documented. 7735938987; ordrng 1 W10917313 (Gasket) and 1 W11557001 (Icemaker)

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Rochester, NY 14609

Andres V

Job Details: 03/14/2023

Customer stated that after repair unit was still not flushing out the fabric softener. I diagnosed unit found that dual cold valve is not opening both valves at the same time to get water into fabric softener. Customer needs new cold valve. ; ordrng 1 W11316256 (Water valve)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Caledonia, NY 14423

Jeremy

Job Details: 03/09/2023

Unit has F8E4 error and water is in the float tray. Found warped door seal allowing water to escape over tub lip. Ordering door seal.; ordrng 1 W11606677 (Door seal) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14609

James

Job Details: 03/09/2023

Unit leaving condensation all over tub. Tested water temperature and installation. Ran Diagnostics cycle to clear codes and heater turned on. Refilled rinse aid dispenser. Customer is to monitor. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Livonia, NY 14487

Jeremy

Job Details: 03/09/2023

"Found that motor is overheating possibly causing circuit breaker to trip. Left vent kit. Ordering drive motor.; ordrng 1 W11549461 (Motor), dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ontario, NY 14519

James

Job Details: 03/09/2023

Unit not spinning. Capacitor leaking. Replaced capacitor and calibrated. Unit functions properly.

We serviced a

WHIRLPOOL OVEN DOUBLE

Model WGG745S0FS02

Near Ontario, NY 14519

James

Job Details: 03/09/2023

Lower Oven will not heat on bake. Replaced igniter and tested. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Webster, NY 14580

James

Job Details: 03/09/2023

F0e5 error. Hub stripped and belt is shredded. Replaced both and calibrated. One year warranty on repair. ; ordrng 1 W10528947 (Hub) and 1 Sh15 and 1 WPW10006384 (Belt)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, NY 14580

James

Job Details: 03/09/2023

Motor hums then unit shuts off. Found capacitor leaking. Replaced capacitor and calibrated. Unit functions properly. Left part. ; used 1 W11395618 (Capacitor) from stock