Service History 67 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDTE254EsS1

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

"Replaced sump, motor and spray arms for poor wash performance. Unit checks good."

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Jeremy

Job Details: 03/21/2023

Customer stated they had brown out and the range started acting erratically. Video of unit turning on and continuously resetting to power up. Display is not functional anymore. Ordering control and display boards.; ordrng 1 WPW10453984 (Control) and 1 W10909684 (Display)

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/21/2023

Customer stated no power to dryer. Chexked and found 3L cord had burnt up at terminal block. Dryer needs new Terminal block 279320.; ordrng 1 279320 (BLOCK-TERMINAL)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14617

Dave L

Job Details: 03/21/2023

Replaced upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14625

James

Job Details: 03/21/2023

Replaced icemaker and rh gasket. Molded gaskets. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Penfield, NY 14526

James

Job Details: 03/21/2023

"Unit trips breaker. Tested cord to junction, and tested outlet under sink. Unit pulls 6amps with heater running. Couldn't replicate issue. Problem may be short in power cord. Customer is to monitor."

We serviced a

MAYTAG RANGE

Model MGR6600FW1

Near Webster, NY 14580

James

Job Details: 03/21/2023

Lf burner will not ignite. Moved burner to rh side and cleaned grounding surface. All burners functioning properly. If problem persists replace WPW10515455

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Webster, NY 14580

James

Job Details: 03/21/2023

"Unit heating intermittently. Tested unit and magnetron is surging. Ordering mag, cap, and diode ; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced chute and panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HBS04

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

Replaced dual valve for faulty solenoid. Unit checks good.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/21/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

Replaced icemaker for slow ice production. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

"Customer complaint of excessive noise during wash and spin cycles. Found that gearcase is leaking oil causing noises. Quoted for gearcase replacement, customer wants to hold off on repair due to cost. Explained that problem will get worse eventually leading to complete failure."

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced chute and panel.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

Used 2 people to remove stacked drywr. Replaced dispenser with updated dispenser per service pointer and cold water valve for leaking. Unit checks good.

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced control and moisture sensor due to moisture sensor error. Tested ok; dspstn on spec-tagged invntry: 1 WPW10298258 HARNESS

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Rochester, NY 14610

Andres V

Job Details: 03/21/2023

"Replaced sump and pump, control. I turned unit on and noticed that panel would not light on but buttons would respond to commands. I put old board back on and panel lit up and is working. I tested unit with new sump and pump but old board and was working. Board should still be replaced so I will be re ordering. ; ordrng 1 W11629912 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD8620HW1

Near Rochester, NY 14607

Andres V

Job Details: 03/21/2023

Customer stated unit smelled like something was burning. I diagnosed unit found that the lint inside the dryer caught fire because their vent was very clogged. They had the vent cleaned prior to visit. I cleaned out all the lint from the inside and tested it. Unit is working properly. Advised to get a vent cleaning once a year.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ5

Near Rochester, NY 14607

Andres V

Job Details: 03/21/2023

Customer stated that she would hit the light button says it was turning but does not come on. I replaced the ACU and tested it. Light now turns on.

We serviced a

WHIRLPOOL OVEN

Model JDS1450FP0

Near Rochester, NY 14608

Andres V

Job Details: 03/21/2023

Customer stated unit was not getting to temp when set to bake. I diagnosed unit and saw that the bake element was broken. I replaced it and tested unit. U it is now heating properly.

We serviced a

MAYTAG WASHER

Model MVWC400VW0

Near Rochester, NY 14610

James

Job Details: 03/21/2023

Unit sounds like its straining to spin out. Bolts fell out of gearcase. Reinstalled bolts with loktite. Gearcase is worn causing vibration. Customer opt to not repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Parish, NY 13131

Chuck G

Job Details: 03/21/2023

"Replaced compressor and drier, vacuum unit down to 500 microns recharge unit with 128 Grames R134a evap had a frost pattern and unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS

Near West Monroe, NY 13167

Chuck G

Job Details: 03/21/2023

"Customer stated outer door glass by installer, verified issue. Ordering part number w11620704; ordrng 1 W11620704 (Outer door glass)"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Syracuse, NY 13212

Chuck G

Job Details: 03/21/2023

"Inspected right front burner would not light, replaced electrode reinstalled and unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/21/2023

After inspection balance ring was cracked and found bad suspension rods. Replaced all four suspension rods and balance ring. Recalibrated unit checked for codes everything functions normal

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Rochester, NY 14610

James

Job Details: 03/21/2023

"Unit not heating. Thermal fuse blown. Replaced fuse and verified operation. One year warranty on repair. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ 0

Near Hamlin, NY 14464

Dave L

Job Details: 03/21/2023

Replaced harness and drain pump. Re routed drain hose so it would not link when re installed. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Rochester, NY 14621

Andres V

Job Details: 03/21/2023

This is not the dryer that was supposed to be worked on. Rent a center needs to call third party billing and have dispatch be sent out.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Rochester, NY 14621

Andres V

Job Details: 03/21/2023

Customer stated that unit would randomly show error code F1E0 for internal board error and they would have to unplug unit then plug it back in. I could not get unit to duplicate but I did replace ACU then tested unit. Unit is working properly.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB2

Near Rochester, NY 14621

Andres V

Job Details: 03/21/2023

Customer stated that rent a center told her this unit is under warranty. Customer needs to call rent a center and have them send a dispatch to us so we can complete the job. ; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Churchville, NY 14428

Andres V

Job Details: 03/21/2023

Customer stated when they tried to bake unit would give error code F8E0 for slow fan speed. I took off front panel and saw spinning but very slowly. Unit needs new fan. ; ordrng 1 W11107275 (Cooling fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14624

Andres V

Job Details: 03/21/2023

"Customer stated unit was not starting a cycle. I diagnosed unit found a broken wire going to the pump, when I moved wire around unit started draining. Unit needs new harness. ; ordrng 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/21/2023

"Complaint water and ice do not function. Verified no stored codes in ice mzker. Verified no water stored within UI board, repeirced water spicket in the basement, replaced fresh food compartment water valve did not resolve issue, spiket in basement was not fully opened found ice in water line and thawed out with steamer, unit tested good. If issue persist order heater and main control"

We serviced a

WHIRLPOOL DISHWASHER

Model WOTTSOSAKZ0

Near Syracuse, NY 13215

Chuck G

Job Details: 03/20/2023

Customer stated that unit is leaking. After inspecting unit i found the heater is leaking- unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Rochester, NY 14616

Dave L

Job Details: 03/20/2023

Adjusted feet due to door not closing /sealing properly. Door tested ok afterwards.

We serviced a

KITCHENAID OVEN

Model KODE507ESS

Near Henrietta, NY 14467

Josh Henchen

Job Details: 03/20/2023

"Customer stated oven keeps tripping breaker. Checked and found no codes. Tested oven, breaker tripped after about 8 mins oven reached 250. Customer needs a new breaker, recommended an electrician/contractor. Range checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14616

Andres V

Job Details: 03/20/2023

Customer stated unit was shaking and leaking oil. I diagnosed unit found unit was shaking. I checked the pedestal feet saw that the nut was not screwed up so prevent legs from moving. As to the oil I believe it is soap residue from the dispenser running down the front of the unit.

We serviced a

KENMORE DRYER

Model 11068132410

Near Irondequoit, NY 14622

Andres V

Job Details: 03/20/2023

Replaced the UI. Tested unit. Unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/20/2023

"Unit has a leak, low pressure-26 and high pressure 70, equalized at 0 in 10 min. Charged with 140 lbs of nitrogen, lost .06 lbs in 18 minutes. Could not find a visible spot in leak. Called tech line . SR#7735987758"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14609

Andres V

Job Details: 03/20/2023

"Customer stated unit is not washing. I diagnosed unit found error code for wash motor not running. I replaced the pump and tested unit but was still getting same result. I took off front panel and tested voltage output found 113v to pump. Part is bad and needs to be re-ordered. ; ordrng 1 W11085683 (Pump and sump), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, NY 14450

Andres V

Job Details: 03/20/2023

I replaced the light went to put on harness but saw that it was different then the original one. Parts list says this is the correct part number but it's not. I called whirlpool to ask what is the correct part number but they said also the part i had. I got a part number of the original harness and found that it is a part. Ordering part number thats on the original harness. Sr 7735985509; ordrng 1 W10808285 (Light harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/20/2023

Customer stated that the top rack is falling off. After inspecting unit i found that the rack adjusters tested bad. Replaced adjuster kit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Syracuse, NY 13215

Chuck G

Job Details: 03/20/2023

"Customer stated that no lights are working nor is the water dispenser. After inspecting unit i found water in the deli drawer UI , i removed water and disconnected the connectors on UI and that restored lights and water dispenser. I quoted customer to replace the deli drawer UI but they declined the repair."

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ08

Near Cicero, NY 13039

Chuck G

Job Details: 03/20/2023

Replaced control and bulb. Unit tested good

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Cicero, NY 13039

Chuck G

Job Details: 03/20/2023

Customer stated that oven door is not locking and not baking as it should. After inspecting unit i found that hinges tested bad causing door not to close. Replaced hinges. I tested unit on a 350 bake cycle- unit tested good. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/20/2023

"Customer stated that unit is displaying a F6E1. I could not pull up an error code in diagnostics due to a loading issue. I replaced control, upon re-entering diagnostics i discovered that the lid lock tested bad. Unit needs lid lock W11394572 and strike W11457841; rqstng P&A on 1 W11394572 (Lid lock) and 1 W11457841 (Strike), states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Penfield, NY 14526

Andres V

Job Details: 03/20/2023

Customer stated unit would sometimes start and other times it would not. I diagnosed unit found the start button was stuck Down. I checked for error codes but did not find any stored. I tested unit and was able to get it to start a couple times so I could not duplicate issue. Unit does need a new UI because start button is stuck. ; ordrng 1 W10910626 (UI assembly)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Rochester, NY 14624

Andres V

Job Details: 03/20/2023

"Customer stated bake was not igniting. I diagnosed unit found ignitor is getting voltage but not lighting. I replaced the ignitor, tested unit. Unit is now working properly. ; used 1 12400035 (Ignitor kit) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, NY 14619

Andres V

Job Details: 03/20/2023

"Customer stated that unit is not heating. The wiring checked out good and was installed properly. I took off the back panel found pieces of the heater broke off. Unit needs new heating element, high limit fuse and thermostat. ; ordrng 1 W10900067 (High limit cut off) and 1 279838 (Heating element) and 1 WP3977767 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14605

Andres V

Job Details: 03/20/2023

Customer stated freezer door was opening when fresh food door is closed. I diagnosed unit found that door does open a little when fresh food door is closed hard because air pushes door open. Replacing gasket would lead to same result. I suggested they don't close the door as hard which won't cause freezer door to open.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Irondequoit, NY 14617

James

Job Details: 03/20/2023

Unit shaking excessively. Tub vibration us causing hooks to cut into outer tub. Need tub assembly. Customer reaching out to replace unit. ; ordrng 1 W11460604 (Tub assembly) and 1 W11314648 (Bellows) and 4 W11316766 (Damper)s

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

James

Job Details: 03/20/2023

Unit not keeping temp in convection. Tested and convection element not powering on. 117v to element in diagnostics. Called techline. They think connection is bad at board. Found harness shorted to ground at 12ohms. ; ordrng 1 W11465340 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Webster, NY 14580

James

Job Details: 03/20/2023

Ff section 50 degrees on top shelf. Fan was not running. Fan functions in diagnostics. Thermistors tested good. Defrosted evap and ohmed evaporator fan. Ordering evaporator cover. ; ordrng 1 W11395558 (Cover)

We serviced a

MAYTAG WASHER

Model MVWX550XW1

Near Webster, NY 14580

James

Job Details: 03/20/2023

Water leaking into tub. Unit doesn't spin out completely and intermittent drain pump turning on. No errors. Tested spin successfully. Intermittent error with valve causing cycle to pause. Need valve housing.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/20/2023

"Customer has video of unit making extremely loud squealing noise during agitation. Determined noise to be come from gearcase. Replaced gearcase, ran calibration cycle and ran unit on normal cycle with laundry, unit checks good.; used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/20/2023

Picked up old tub and gearcase.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Victor, NY 14564

Jeremy

Job Details: 03/20/2023

"Unit has frost build up around light switch in freezer. Found door seal warped causing air leak and moisture build up causing light switch to not function. Heated door seal and reformed to cabinet, door is now seling properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Pittsford, NY 14534

Jeremy

Job Details: 03/20/2023

"Unit not making ice. Icemaker will cycle manually, not automatically. Ordering icemaker.; ordrng 1 W11556926 (Ice maker)"

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089WEM11

Near Pittsford, NY 14534

Jeremy

Job Details: 03/20/2023

"Unit not making ice. Verified 120 volts at icemaker. Ice maker module has failed. Replaced icemaker, unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608EBS01

Near Fairport, NY 14450

Jeremy

Job Details: 03/20/2023

"Unit is leaking from water line in freezer door harness. Caused by harness rubbing on metal casing for rollers when door is opened and closed. Flooring where leak is happening is damaged. Called techline, advised to replace freezer door and add foam tape to metal edge. SR 7735982783; rqstng P&A on 1 W10800793 (Freezer Door) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Rochester, NY 14606

Jeremy

Job Details: 03/20/2023

"U it has F5E1 and F5E2 errors and lid latch will not unlock. Replaced lid latch, unit. Checks good.; used 1 W11307244 (LATCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14623

Jeremy

Job Details: 03/20/2023

Unit has intermittent F1E1 error for ACU failure. Replaced ACU according to service manual. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near West Henrietta, NY 14586

Jeremy

Job Details: 03/20/2023

"Unit has F4E3 error and wash pump does not run. Verified voltage to wash pump. Pump is faulty. Replaced sump and motor, unit checks good."

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Webster, NY 14580

James

Job Details: 03/20/2023

Replaced upper appliance manager and user interface and preheated both ovens. Found no issues.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Webster, NY 14580

James

Job Details: 03/20/2023

Icemaker fill tube frozen and doirs squeaking. Tested fill tube heater. Adjusted feet and greased door cams. Defrosted fill tube and cycled icemaker. If problem persists order W11608967; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Irondequoit, NY 14617

James

Job Details: 03/20/2023

"Unit not spinning, basket is binding. Nut came off cam and belt was stuck on motor. Reassembled lower unit and tested. Unit functions properly."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14613

Josh Henchen

Job Details: 03/20/2023

"Customer stated it was making loud noise while drying. Checked and found loud noise being caused by a screw stuck between drum and door padding. Removed and tested, all functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Rochester, NY 14606

Josh Henchen

Job Details: 03/20/2023

"Customer stated dryer seemed to work differently. Checked and Found no error codes, Ran normal cycle, all operations as expected. Customer stated when dryer finished before lights would go out on UI when you open door, now they stay on. Informed customer all operations are normal. Dryer checks good."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/20/2023

"Customer stated washer wouldnt start. Checked and found no power. Tested outlet, bottom plug in not working. Changed cord to top plug in, washer has power and working properly. Recommended and electrician/Contractor. Washer checks good."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, NY 14625

Josh Henchen

Job Details: 03/20/2023

"Replaced Door Latch and strike due to washer not starting. Ran diagnostic, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

MAYTAG DRYER

Model MED7000AW0

Near Victor, NY 14564

Josh Henchen

Job Details: 03/20/2023

"Customer stated she can't start dryer. Checked and found F4E3, F4E1, F4E4. Dryer motor not engaging for cycle. Dryer needs new Motor WPW10508324. ; ordrng 1 WPW10508324 (Motor)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Conesus, NY 14435

Josh Henchen

Job Details: 03/20/2023

"Customer stated washer not filling with water. Checked and found F8E1,F5E2. Ran diagnostic cycle, all functions as expected. Ran normal wash, all cycles function as expected. Customer will monitor, Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB

Near Brockport, NY 14420

Dave L

Job Details: 03/20/2023

Pre ordered switches and bulb; ordrng 2 1118894 (Switch)s and 1 W11125625 (Led) and 2 1115373 (Switch)s

We serviced a

WHIRLPOOL WASHER

Model WFW9250WR01

Near Rochester, NY 14626

Dave L

Job Details: 03/20/2023

Unit still leaking. Found a small leak from dispenser hose. Ordering hose. ; ordrng 1 W11366227 (Hose)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Churchville, NY 14428

Dave L

Job Details: 03/20/2023

The new slider that was just installed has broken. Replaced slider again. ATEC warranty. Tested ok. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14624

Dave L

Job Details: 03/20/2023

Replaced grill and hinge covers that were damaged.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Dave L

Job Details: 03/20/2023

Replaced compressor and Orion board. Unit passed compartment cooling test. Began cooling in normal operation afterwards.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14621

Dave L

Job Details: 03/20/2023

Ice bucket coupler was missing a washer and kit properly engaging motor coupler. Added a thin washer to get the coupler to engage properly. Tests ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Rochester, NY 14616

Dave L

Job Details: 03/20/2023

Replaced deformed tub gasket that was casing a leak. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Spencerport, NY 14559

Dave L

Job Details: 03/20/2023

Replaced thermostat due to customer having to set it on max. Set t stat at recommended. Customer to monitor.

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/15/2023

Chute makes contact with blower. Ordering chute and panel. ; ordrng 1 W11117429 (Chute) and 1 280043 (Panel)

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/15/2023

Blower makes contact with chute. Ordering chute and panel. ; ordrng 1 280043 (Panel) and 1 W11117429 (Chute)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Syracuse, NY 13211

Chuck G

Job Details: 03/15/2023

Customer stated that unit is not agitating or spinning. Error code F7E1. Capacitor tested bad. Replaced capacitor W11428524. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11428524 (Capacitor) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14606

Dave L

Job Details: 03/15/2023

Replaced sump due to clogged motor filter. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 03/15/2023

"Customer stated washer is squeaking during agitation. Checked and found no error codes. Leveled unit to best I was capable, very unlevel floor. Ran diagnostic cycle, all functions as expected. Ran Normal wash with towels, all functions as expected. Could not mimic complaint, customer will monitor. Washer checks good."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Ontario, NY 14519

Andres V

Job Details: 03/15/2023

"Replaced capacitor, tested unit now working properly.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, NY 14621

James

Job Details: 03/15/2023

Water flooded unit. No heat. Door wont fully close. Drum is loud from roller shafts rusting. Control panel is intermittent to respond. ; ordrng 1 W11236403 (Door outer) and 1 Sh15 and 1 PT220L (Cord) and 1 4392067 (Repair kit) and 1 W11124268 (User interface) and 1 W11124284 (Control)

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

Josh Henchen

Job Details: 03/15/2023

"Customer stated dryer keeps turning off. Checked and found no codes. Ran dryer and it shut off after 3 to 5 secs. Replaced Control and Ui and leveled front of unit, all functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Palmyra, NY 14522

Josh Henchen

Job Details: 03/15/2023

"Customer stated dryer stopped heating. Checked and found dryer heating, poor air flow due to venting. Recommended cleaning vent to help performance of dryer. Customer will monitor. Dryer checks good.; schdld next appmnt for 3/16 THU !"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14621

James

Job Details: 03/15/2023

"Washer not starting cycle lid was damaged, hoses leaking and mildew forming in dispenser. ; ordrng 1 W11573771 (Drawer) and 1 Sh15 and 1 W11130236 (Lid) and 1 8212545RP (Hoses), dspstn on spec-tagged invntry: 1 W11130238 CNTRL- ELEC"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Penfield, NY 14526

James

Job Details: 03/15/2023

Customer had thermometer in ff section and it was ranging from 28-45 degrees. Tested unit in diagnostics and everything functions properly. Recommend putting more in freezer and monitoring ice production.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Rochester, NY 14613

Dave L

Job Details: 03/15/2023

Replaced filter and freezer led. Greased and adjusted door cams.

We serviced a

MAYTAG WASHER

Model WTW5600SQ0

Near Rochester, NY 14616

Dave L

Job Details: 03/15/2023

"The motor shaft and coupler are both damaged preventing agitation and spin. Ordering motor and coupler .; ordrng 1 WP661600 (Motor) and 1 WP661600 (Coupler) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 80040 AGITATOR DOGS"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Rochester, NY 14616

Dave L

Job Details: 03/15/2023

Corner of tub gasket is misshaped causing a leak. Ordering gasket. ; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/15/2023

Customer still getting ACU failure code verified power was correct. Checked harness connections at ACU and under unit. Power is being interrupted by load. Ordering wash motor valve and control. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Sump) and 1 W11434044 (Valve)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Livonia, NY 14487

Jeremy

Job Details: 03/15/2023

Replaced motor for overheating. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brighton, NY 14610

James

Job Details: 03/15/2023

Replaced valve and cycled icemaker and dispenser.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Caledonia, NY 14423

Jeremy

Job Details: 03/15/2023

Unit now has F7E1 and F9E1 error codes and wash motor does not run. Control not sending consistent voltage and wash motor just hums when supplied with 120 volts. Ordering motor and control. DF called trade care and got parts and labor authorization K16C250FPL1.; ordrng 1 W11416362 (PUMP & MOTOR) and 1 W11410065 (CONTROL)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Lima, NY 14485

Jeremy

Job Details: 03/15/2023

Customer stated control panel and other surfaces are too hot to touch when oven is on. Found control panel above vent is extremely hot to touch. Other surfaces are within limits. Called techline about control panel and was told that it is normal operation for that area to get hot. SR 7735953524

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BW2

Near Sodus, NY 14551

Andres V

Job Details: 03/15/2023

"Customer stated unit would not bake or broil. I diagnosed unit found that ignitor was getting no power. I tested voltage at the board found that the relay is not opening and sending voltage. Unit needs new ACU ; ordrng 1 W11113908 (Control), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"