Service History 59 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Rochester, NY 14607

James

Job Details: 05/22/2023

Replaced dispenser and tested quick cycle and diagnostics. Found no leaks. Customer is to monitor. Left defective part for damage claim.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Penfield, NY 14526

Andres V

Job Details: 05/16/2023

Found loose connection at terminal. Dryer is turning on and heating now.

We serviced a

GE RANGE

Model JGAS640RM3SS

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/16/2023

"Oven light not working and oven bottom will not lay flat. Secured bottom panel with screw and washer. Found oven light wire disconnected. Connected oven light, unit checks good."

We serviced a

GE DRYER

Model GTD84ECPN0DG

Near Geneseo, NY 14454

Dave F

Job Details: 05/16/2023

Found high limit blown . Ordering operating thermostat and high limit .; ordrng 1 WE04X25198 (thermostat) and 1 WE04X26138 (dryer thermostat)

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HSS09

Near Rochester, NY 14610

Andres V

Job Details: 05/16/2023

"Replaced PCB,PCBA, control and fuse. Tested unit. Fan and lights turn on now."

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

Andres V

Job Details: 05/16/2023

Unit is having issues reigniting when it has reached temp. Tech line states its either a air flow issue or valve not opening back up. They reccomended replacing valve. SR 7735989013; ordrng 1 W10861656 (Valve)

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Rochester, NY 14606

Dave L

Job Details: 05/16/2023

Waiting for the customer to receive extended warranty dispatch

We serviced a

AMANA REFRIGERATOR

Model ARB2517CSL

Near Rochester, NY 14607

Dave L

Job Details: 05/16/2023

Placed freezer bin back in rails properly to allow the door to shut. Mod

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Rochester, NY 14612

James

Job Details: 05/16/2023

Dropped off part

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14616

James

Job Details: 05/16/2023

"Unit shorts out when motor is engaged. Replaced capacitor and problem remains. Ohmed motor and harness. Need harness and control. ; ordrng 1 W11233718 (Harness) and 1 W11608056 (Control), used 1 W11395618 (Capacitor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Rochester, NY 14609

Andres V

Job Details: 05/16/2023

Fan was hitting one of the copper lines. I adjusted lines. Unit no longer makes noise.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, NY 14615

Dave L

Job Details: 05/16/2023

Found low flow error and stuck key error in diagnostics turned water supply all the way on. Ran auto test to completion. Went over start procedure with customer. ; dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER

We serviced a

WHIRLPOOL WASHER

Model LSQ9659LW0

Near Rochester, NY 14609

James

Job Details: 05/16/2023

"Replaced clutch, dogs, and coupler. Tested cycle and unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 80040 AGITATOR DOGS and 1 WP3363394 PUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Victor, NY 14564

Jeremy

Job Details: 05/16/2023

Fresh food light working intermittently. Ordering LED module.; ordrng 1 W11527432 (Light) and 1 Sh15 (Shipping)

We serviced a

GE REFRIGERATOR

Model PWE23KYNGFS

Near Victor, NY 14564

Jeremy

Job Details: 05/16/2023

Unit has seized compressor causing no cooling. Ordering compressor kit and fittings in accordance with SB REF09-22.; ordrng 1 WR87X41607 (Compressor) and 1 WR87X30875 (Drier) and 1 WR87X30876 (Process Valve) and 1 WR97X10076 (8.5/6) and 1 WR97X25268 (7/5) and 1 WR97X10033 (6/4) and 1 WR97X32111 (6/3.5)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Macedon, NY 14502

Jeremy

Job Details: 05/16/2023

Right side counter weight is broken. Ordering counter weight.; rqstng P&A on 1 W11135752 (Counter weight)

We serviced a

GE RANGE

Model JGB735SP1SS

Near Macedon, NY 14502

Jeremy

Job Details: 05/16/2023

Cooktop is dented on left side and side panel is dented. Back of range is dented near gas connection. Gas lines do not appear damaged. Ordering cooktop and side panel.; rqstng P&A on 1 WB62X24822 (Cooktop) and 1 WB56X29670 (Side panel)

We serviced a

MAYTAG OVEN

Model MER8800FZ1

Near Macedon, NY 14502

Jeremy

Job Details: 05/16/2023

"Broil relay on control is getting stuck causing excessive power draw. Replaced control board, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Fairport, NY 14450

Jeremy

Job Details: 05/16/2023

"Customer unable to start machine. Instructed customer on 2 step start procedure, cycle selection and water level selection if using fabric softener. Customer confident they can use machine now. Unit operating as expected."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Fairport, NY 14450

Jeremy

Job Details: 05/16/2023

Lights out in both section. Followed SP W11606409 and replaced all lights. Unit checks good. S-code S84638

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Webster, NY 14580

James

Job Details: 05/16/2023

Replaced uo and tested. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Rochester, NY 14615

Dave L

Job Details: 05/16/2023

Replaced actuator due to faulty hall sensor. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Palmyra, NY 14522

Jeremy

Job Details: 05/16/2023

Unit is under extended warranty. Customer calling for correct dispatch.; dspstn on spec-tagged invntry: 1 W11177741 GASKET

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Westmoreland, NY 13490

Chuck G

Job Details: 05/16/2023

Replaced compressor. Vacuumed unit down to 480 microns. Charged unit with 49 grams of R600a. Asked customer to give unit 24 hours to get to temp. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Manlius, NY 13104

Chuck G

Job Details: 05/16/2023

Customer stated that unit is leaking. Error code F8E4- float switch. After running a diagnostic cycle i discovered that the unit is leaking from the sump assembly. Ordering sump assembly W11416363; schdld next appmnt for 5/23 TUE 9-11

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Fairport, NY 14450

James

Job Details: 05/16/2023

"Unit had no freon inside. Replaced filter drier and compressor stub. Pressure tested 140psi for ten minutes. Recharged unit and it started cooling. Customer is to monitor ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR 1 W11109499 DRIER- TUBE , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504433 COUPLER BR 6X4 , 1 W11506619 COUPLER BR 8 , 1 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , 1 W11504447 COUPLER BR 5X1.8 , 1 W11557671 COMPRESSOR , and 1 W11504415 COUPLER BR 8.5X8 , used 1 R600 (Can) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Ontario, NY 14519

James

Job Details: 05/16/2023

"S38253 parts. Unit leaking on floor due to clogged drain tube. Installed drain tube and removed ice build up. ; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN , used 1 W10619951 (Tube) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LV1

Near Rochester, NY 14615

Dave L

Job Details: 05/16/2023

CustomerConcerned with broil performance.broil burner takes 3Tried to light. Adjusted burner and harness connections. Tested ok.

We serviced a

KENMORE OVEN

Model 9113022191

Near Rochester, NY 14609

Andres V

Job Details: 05/16/2023

"Igniter is getting 120v but not glowing. Replaced the igniter, tested unit. Unit is heating now."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Clay, NY 13090

Chuck G

Job Details: 05/16/2023

Replaced control and capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Webster, NY 14580

James

Job Details: 05/16/2023

Unit shaking and making banging noise. Leveled feet and adjusted drain hose so its not hitting back panel. Tested unit and found no issues. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 05/16/2023

Customer still having same issue but it did complete cycles at first after last repair. Error code F3E1-pressure system fault. I cleared the debris from hose and pressure port. I calibrated unit and ran a diagnostic test cycle in which no codes returned. Asked customer to try a load and contact us if issue continues. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 05/16/2023

"Customer stated that her clothes are coming out tangled on a normal cycle. No codes. Actuator, motor, belt and cam all tested good. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about cycle selection and mixed loads. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 05/16/2023

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Rochester, NY 14626

Dave L

Job Details: 05/16/2023

Timer not advancing in auto dry. Ordering control. ; ordrng 1 WPW10476828 (Control) and 1 WP8318268 (Thermostst)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Brighton, NY 14610

Andres V

Job Details: 05/16/2023

Customer says prior technician said microwave was had to much radiation. Need to come back with tool to test. ; schdld next appmnt for 5/18 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rochester, NY 14623

Andres V

Job Details: 05/16/2023

Noise that customer is wondering about is a normal operating noise. It is the compressor running.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near North Chili, NY 14514

Andres V

Job Details: 05/16/2023

I replaced the shifter and control board. Found broken wire going to pump. Repaired wire. Calibrated unit. Unit is working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Rochester, NY 14616

Dave L

Job Details: 05/16/2023

The fresh food drain pan has bowed and cracked due to ice build up. Ordering drain pan kit. ; ordrng 1 W11457241 (Drain pan) and 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Rochester, NY 14626

Dave L

Job Details: 05/16/2023

"Unit has a DC short has off cycled long enough to come up to room temperature. Ordering DC loads ; rqstng P&A on 1 W10830288 (Led driver) and 1 W11658802 (Ice maker) and 1 W10843055 (Control) and 1 W10830278 (Power supply), ordrng 1 W10807389 (Deli UI), states that autho needed"

We serviced a

KITCHENAID OVEN

Model KOSE900HBS00P

Near Spencerport, NY 14559

Dave L

Job Details: 05/16/2023

Installed new UI was able to enter diagnostics and set model info. Preheated to 400 to verify operation. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 05/10/2023

"Unit not completing cycles. Found F7E1 error for wash motor failure and F9E1 for not draining. Found that unit is draining intermittently and wash motor hums but does not run wash pump. Unit needs sump replacement. Quoted for repair, if customer calls order sump W11416362.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Victor, NY 14564

Jeremy

Job Details: 05/10/2023

Replaced existing drain hose with 12 ft KitchenAid dishwasher drain hose. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14609

Andres V

Job Details: 05/10/2023

Gfi was tripped. Reset switch and tested unit. Unit turned on and is working properly.

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Brockport, NY 14420

Dave L

Job Details: 05/10/2023

Cooling fan is rattling during use ordering fan parts ; ordrng 1 W11088354 (Blade) and 1 W11213353 (Motor) and 1 W11443154 (Motor)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14621

Andres V

Job Details: 05/10/2023

Customer needs a a vent cleaning. We took unit apart and found air duct clogged with lint cleaned it out. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

MAYTAG WASHER

Model MGDB835DW4

Near Spencerport, NY 14559

Dave L

Job Details: 05/10/2023

Replaced noisy drive motor. Tested ok

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Brighton, NY 14620

Andres V

Job Details: 05/10/2023

"Removed dryer from on top of washer, and reconnected it to hookups. Tested washer and ran diagnostic cycle. Diagnosed faulty pressure switch and replaced part."

We serviced a

MAYTAG DRYER

Model MGDC415EW1

Near Webster, NY 14580

James

Job Details: 05/10/2023

"Unit not heating due to blown thermal fuse. Rollers sticking. Replaced fuse, belt, and rollers. . Unit functions properly. ; used 1 Wp3392519 (Fuse), 1 Sh15, and 1 4392065 (Kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Victor, NY 14564

Jeremy

Job Details: 05/10/2023

"Unit has frost build up on evaporator cover, fan housing, and ceiling of freezer. Frost pattern on evaporator was good. Evaporator fan running good, and door gasket is sealing properly. Removed all frost, turned on moisture control. Explained to customer to make sure door is closed fully and showed her how to turn on moisture control. Unit operating properly, customer to monitor.; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Palmyra, NY 14522

Jeremy

Job Details: 05/10/2023

Dropped off drawers with customer. Customer installed.

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Rochester, NY 14623

Andres V

Job Details: 05/10/2023

Broken weld on left track. Replaced track; used 1 W11259785 (Track) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Pittsford, NY 14534

Andres V

Job Details: 05/10/2023

Door seal on unit got caught on something and got damaged. Unit needs new seal. ; ordrng 1 W10906683 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Fairport, NY 14450

Andres V

Job Details: 05/10/2023

Freezer gasket pulled away from fridge body. Cleared ice. Heated and reshaped gasket to fridge.

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Webster, NY 14580

Andres V

Job Details: 05/10/2023

Diagnosed worn idler pulley. Replaced pulley and rollers.; used 1 4392067 (Repair kit) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Rochester, NY 14610

Andres V

Job Details: 05/10/2023

"Ice buildup, diagnosed plugged drain tube. Defrosted coils and cleared drain tube."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Newark, NY 14513

Jeremy

Job Details: 05/10/2023

"Unit will not power on. Found burned out control board. Replaced control, ran calibration cycle. Unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Lyons, NY 14489

Jeremy

Job Details: 05/10/2023

Replaced control and pressure hose for F3E1 error. Ran diagnostic cycle. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Clyde, NY 14433

Jeremy

Job Details: 05/10/2023

"Door gasket is not staying seated and door is not sealing causing warm temps in fresh food section. Replaced door gasket, door seals and gasket stays on. Unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Geneva, NY 14456

Jeremy

Job Details: 05/10/2023

"Filter housing is broken and filter will not pop out. Replaced filter housing, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14624

Dave L

Job Details: 05/10/2023

"Replaced sump due to open wash motor. Cleared errors and ran diagnostics. Tests ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Rochester, NY 14619

Dave L

Job Details: 05/10/2023

Cooktop on light remains on all the time. ; ordrng 1 W11620480 (Switch harness) and 1 W11620480 (Control)

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Rochester, NY 14624

Dave L

Job Details: 05/10/2023

Dryer would not heat because the gas was never turned on. Turned gas on. Dryer tested ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14626

Dave L

Job Details: 05/10/2023

Washer had already been repaired. Tested ok

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Rochester, NY 14626

Dave L

Job Details: 05/10/2023

Replaced timer that was not advancing. Tested ok

We serviced a

WHIRLPOOL DRYER

Model MGDB835DW4

Near Rochester, NY 14626

Dave L

Job Details: 05/10/2023

Replaced facia. Tested ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Williamson, NY 14589

James

Job Details: 05/10/2023

Unit is loud in spin and agitation. Inspected motor and capacitor. Unit is echoing off wall and hoses are hitting back of unit during spin. Adjusted hoses. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near North Rose, NY 14516

James

Job Details: 05/10/2023

Unit had water residue on topof dispenser underneath valve solenoid. Replaced valve and tested. Found no leaks. If problem persists replace (W11094304)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Sodus, NY 14551

James

Job Details: 05/10/2023

F7e5 motor fault. Unit stopped mid cycle for customer. Reset errors and calibrated. Lowered feet and tested. Unit went through spin cycle properly. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Williamson, NY 14589

James

Job Details: 05/10/2023

F9e1 and slow to drain. Inspected pump and found no obstructions. Replaced pump and tested. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Ontario, NY 14519

James

Job Details: 05/10/2023

"Replaced rh gasket, lh handle and icemaker. Defrost drain was clogged. Cleaned drain and removed ice from freezer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Penfield, NY 14526

James

Job Details: 05/10/2023

Unit worked for one day and stopped making ice again. Called trade care for new door. Confirmation 1537743155Warranty labor no charge for door replacement. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Penfield, NY 14526

James

Job Details: 05/10/2023

Lh gasket torn. Replaced gasket and molded with heat gun. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Hamlin, NY 14464

Dave L

Job Details: 05/09/2023

The customer was hearing a noise furring spin. Found unit installed in closet with hoses pressed against wall and cabinet. Recommending install 90 degree hose fittings to prevent damages to hoses during spin. Unit tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Dansville, NY 14437

Jeremy

Job Details: 05/09/2023

Customer needs to reschedule.; schdld next appmnt for 5/15 MON !

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Honeoye, NY 14471

Jeremy

Job Details: 05/09/2023

Customer complaint that unit is tripping breaker. Found that neutral terminal inside receptacle is loose. Customer needs to have receptacle replaced. Unit is operating as expected.

We serviced a

WHIRLPOOL WASHER

Model Wtw5100hc0

Near Farmington, NY 14425

Jeremy

Job Details: 05/09/2023

Unit is making excessive noise and leaking. Found cracked tub below back right suspension spring. Bearing is faulty causing excessive noise and suspension is bad causing unit to go out of balance. Ordering tub.; ordrng 1 W11219115 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Webster, NY 14580

James

Job Details: 05/09/2023

"Installed uv drier and found leak at copper\aluminum connection on ff evap. Repaired leak and pressure tested. Charged unit. Customer is to monitor for 24 hours. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11504432 COUPLER BR 6X5 1 W11504445 COUPLER BR 5X4 , and 1 WPW10143759 DRIER-UV DYE , used 1 Water line kit from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Spencerport, NY 14559

Dave L

Job Details: 05/09/2023

Breaker trips randomly when dryer is in use. Found breaker in panel box getting hot after the dryer has been running. Recommending replacing the breaker.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Webster, NY 14580

James

Job Details: 05/09/2023

Replaced sump and lower insulation. New pump is quieter than previous. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrx988sibh01

Near Rochester, NY 14612

Dave L

Job Details: 05/09/2023

Removed ice from fresh food evaporator and re secured cover and drain pan properly. Cleared defrost drain. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Rochester, NY 14616

Dave L

Job Details: 05/09/2023

Customer was Concerned with the operation of the washer. Found unit teetering on its feet. Leveled washer and tested in diagnostics. Went over use and care with the customer

We serviced a

WHIRLPOOL FREEZER

Model GC3NHAXVY01

Near Webster, NY 14580

James

Job Details: 05/09/2023

Unit not making ice. Icemaker flooded and had ice in motor. Power to icemaker but will not cycle. Emitter is giving error that its not receiving signal. Need icemaker and possibly emitter board. ; ordrng 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Webster, NY 14580

James

Job Details: 05/09/2023

"Unit will not agitate, basket agitates with agitator. Replaced capacitor and found cam broken. Replaced cam and calibrated. Unit functions properly. If problem persists order lower harness. ; used 1 W10721967 (Cam), and 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AEU

Near Rochester, NY 14609

Andres V

Job Details: 05/09/2023

"Dispenser functioning correctly. Disassembled and checked wires in dispenser assembly, found no issues."

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA2

Near Palmyra, NY 14522

Jeremy

Job Details: 05/09/2023

"Right hand adjuster is broken. Replaced right adjuster so unit is functional. Customer wants both replaced. Ordering adjuster.; ordrng 1 WPW10546503 (ADJUSTER), used 1 WPW10546503 (ADJUSTER) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HSS09

Near Rochester, NY 14610

Andres V

Job Details: 05/09/2023

"Installed left control, still unresponsive. Removed right control to inspect for issues. On reinstallation of right control, unit lost power and became unresponsive. Ordering boards and fuse.Sr 7736364009; ordrng 1 W11549257 (Pcb) and 1 W11416373 (Board) and 1 W11286002 (PCBa) and 1 W10138793 (Fuse)"

We serviced a

MAYTAG WASHER

Model MHW5630HC

Near Macedon, NY 14502

Jeremy

Job Details: 05/09/2023

"Customer complaint, unit doesn't work. Unit not in location to hook up water supply. No stored error codes. Ran drain pump and spin in diagnostics and found excessive suds coming from drain. Unit likely over sudsing causing problem. Unit needs to be installed in a location with water and drain to properly diagnose."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14618

Andres V

Job Details: 05/09/2023

"Replaced rotor, stator, gearcase, spinner, UI board, and ACU. Tested and calibrated machine.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Fairport, NY 14450

Andres V

Job Details: 05/09/2023

Adjusted washer legs and added padding to rattling pressure line; dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Fairport, NY 14450

Andres V

Job Details: 05/09/2023

"Customer had electrician prior to visit, fridge functioning well. Customer reported drip in back of fridge, diagnosed condensation from system tubing, installed foam piece to redirect runoff"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lima, NY 14485

Jeremy

Job Details: 05/09/2023

"Customer stated unit is leaking intermittently. Found that filter was not installed properly possibly causing spray arm to get stuck. Installed filter properly, tested unit with glass door. Unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model MRT311FFFZ00

Near Pittsford, NY 14534

Andres V

Job Details: 05/09/2023

"Compressor only pulling 0.5 amps, diagnosed leaking sealed system. Customer declined repair."

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Rochester, NY 14620

Andres V

Job Details: 05/09/2023

"F28 error code, mcu and ccu not communicating. Replaced mcu.Sr7736358552"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

James

Job Details: 05/09/2023

Unit still thaws out. Replaced evap shroud. called techline sr7736198279. They want ff thermistor replaced and recommend installing Data logger in freezer to verify temperature. ; ordrng 1 W10316760 (Thermistor) and 1 Datalogger

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14606

Andres V

Job Details: 05/09/2023

"Washer functioned normally during testing, customer reported draining is intermittent issue. Replaced drain pump with square trade supplied part; used 1 W11399437 (Drain Pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Conesus, NY 14435

Jeremy

Job Details: 05/09/2023

Replaced drawer front. Drawer opens now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Rochester, NY 14626

Dave L

Job Details: 05/09/2023

"Ice maker in the fresh food section is intermittent. No error codes. Ice bin was full at time of service. Harvest tested ok and bin status was correct. Suspecting fill tube heater issue. Ordering ice maker, fill tube heater, and UI; rqstng P&A on 1 W11658802 (Ice maker) and 1 W11087201 (Heater) and 1 W11387387 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Gates-North Gates, NY 14606

Dave L

Job Details: 05/09/2023

The motor shaft is damaged on both sides. Quoted forBlower and motor. Customer declined to repair.

We serviced a

WHIRLPOOL DRYER

Model WGD4616FW1

Near Irondequoit, NY 14617

Dave L

Job Details: 05/09/2023

Installed repair kit due to a broken belt. Unit tested ok. ; used 1 4392065 (Kit) from stock