We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Lima, NY 14485
Jeremy
Job Details: 05/31/2023
"Unit making loud intermittent squealing noise. Called techline and sent video, advised to replace condensate pump. SR 7736523644; ordrng 1 W11551760 (Pump) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Macedon, NY 14502
Andres V
Job Details: 05/31/2023
Third level rack mount broke off. Unit needs new mount. ; ordrng 1 W11551395 (Mount)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Geneseo, NY 14454
Dave F
Job Details: 05/31/2023
Unit is not running . Found the compressor is seized and has pointer . Ordering both compressors due to design change. ; ordrng 1 WPW10507886 (compressor service pointer comp) and 1 WPW10466675 (compressor original comp) and 1 WPW10463542 (tube) and 1 WPW10143759 (drier) and 1 876765 (mtg kit) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Avon, NY 14414
Jeremy
Job Details: 05/31/2023
Replaced control and sensor for incorrect oven temp display. Unit checks good
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14622
Dave L
Job Details: 05/30/2023
Replaced latch due to lid lock error/ console malfunction. Tests ok; used 1 W10810403 (Latch) from stock
We serviced a
GE REFRIGERATOR
Model GSS25GYPECFS
Near Pittsford, NY 14534
Andres V
Job Details: 05/30/2023
Unit is dispensing water and ice properly without any issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB06
Near Livonia, NY 14487
Jeremy
Job Details: 05/30/2023
"Icemaker keeps making ice after container is full. Found bail arm dislodged from module. Reinstalled bail arm, unit tested good. ; dspstn on spec-tagged invntry: 1 W10190935 MODULE and 1 W10884390 ICEMAKER"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEQ1
Near Rochester, NY 14612
Dave L
Job Details: 05/30/2023
S38253 for part. Replaced drain tube due to ice build up in freezer. ; used 1 W10619951 (Drain tube) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14626
Dave L
Job Details: 05/30/2023
Found unit leaking from drain pump. Pump was not seated causing it to drip. Full seated drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
Andres V
Job Details: 05/30/2023
Ice maker does not have error codes it is filling and box fan is working properly. Optic sensors are also working correctly and communicating. Will return with control board. ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEU
Near Rochester, NY 14609
Andres V
Job Details: 05/30/2023
Installed new Control and programmed it. Unit is dispensing water and ice now
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rochester, NY 14619
Dave L
Job Details: 05/30/2023
Found unit heating. It with a fully restricted vent. Removed lint from outlet of dryer and tested. Airflow tested ok. Cleaned lint from cabinet ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14624
Dave L
Job Details: 05/30/2023
Replaced motor and blower assembly due to noise. Tests ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Victor, NY 14564
Andres V
Job Details: 05/30/2023
Found noise to be drain hose hitting the back panel of unit. Pulled into forward so hose is not pressed against it.
We serviced a
GE REFRIGERATOR
Model GNE27JYMWFFS
Near Henrietta, NY 14467
Andres V
Job Details: 05/30/2023
Replaced the baffle and temp sensor. Set temps to 38 in FF and 0 FZ. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Sterling, NY 13156
Chuck G
Job Details: 05/30/2023
"Replaced compressor and replaced drier. Vacuumed unit down to 500 microns. Charged unit with 4.9 oz of 134a. High/ low side pressures are both 48 and the compressor is drawing 10.8 Amps. New compressor tested bad. Reordering compressor, suction line and lokrings ; ordrng 1 WPW10507886 (Compressor) and 1 W11506635 (Access valve) and 1 W11504416 (8/8.5) and 1 W11504431 (7/5) and 1 W11504420 (8/6) and 2 W11504433 (6/4)s and 1 W11506460 (8nk suction line)"
We serviced a
WHIRLPOOL RANGE
Model ACR4303MMS0
Near Hannibal, NY 13074
Chuck G
Job Details: 05/30/2023
"Customer stated that unit is not getting hot enough. Temp probe tested good. I ran a 350 degree bake cycle measuring high/low temps, cycled 5 times, unit is cycling as intended. I showed the customer how to calibrate the unit, explained on the differences in bakeware and rack placement. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Hannibal, NY 13074
Chuck G
Job Details: 05/30/2023
"Customer stated that unit is not powering on. Electrical tested good, connector tested bad. Found loose connection, reinstalled connector. Compressor and fans tested good. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Oswego, NY 13126
Chuck G
Job Details: 05/30/2023
Unit is leaking. Error code F9E4-lower spray arm error. Unit needs a sump. Quoted to remove sump but they declined the repair and will purchase a new unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fulton, NY 13069
Chuck G
Job Details: 05/30/2023
Replaced drain pump and water valve. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 05/30/2023
"Error code F3E1- pressure system fault and F8E1-long fill. Suspension, tub ring, Pressure hose, water valve and control has been replaced. Also cleared port, pulled tub to verify no debris was blocking port. Called tech line and they had no suggestions as to how to proceed. SR# 773645202"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14624
Dave L
Job Details: 05/30/2023
Replaced gearcase and suspension due to out of balance condition. Customer toMonitor.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Churchville, NY 14428
Dave L
Job Details: 05/30/2023
Replaced console due to intermittent operation. Tests ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Hilton, NY 14468
Dave L
Job Details: 05/30/2023
NTC is not sending feedback signal. Ordering harness and NTC; rqstng P&A on 1 W11316253 (NTC harness) and 1 W11314664 (NTC)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/30/2023
Replaced broken outer oven door glass.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/30/2023
"Unit will not agitated or spin. Found failed motor capacitor. Replaced capacitor, unit tested good.; used 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ3
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/30/2023
"Customer stated oven not warm enough. Found oven temp is about 15 degrees low. Calibrated oven temp, unit checks good."
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/30/2023
"Replaced dryer control, UI and button set for dryer not running. Unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Farmington, NY 14425
Jeremy
Job Details: 05/30/2023
"Unit making excessive clunking noise with burning smell. Found piece of a zipper caught in felt causing drum to get stuck and belt to slip. Removed object, unit checks good."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Macedon, NY 14502
Jeremy
Job Details: 05/30/2023
Replaced control for unit not completing cycles. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Pittsford, NY 14534
Andres V
Job Details: 05/30/2023
Unit has no error codes. Ran a diagnostic cycle and did not hear any noises. I checked underneath unit for any oil spots or a loose cam. Unit is working properly.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ05
Near Webster, NY 14580
Andres V
Job Details: 05/30/2023
"Gasket was torn on the right side door. Freezer door left side is also not pulling close door and sealing all the way. ; ordrng 1 WP13055901 (Rail), dspstn on spec-tagged invntry: 1 W10830162 GASKET"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVB3
Near Webster, NY 14580
Andres V
Job Details: 05/30/2023
"Unit was working properly, ran through a diagnostic cycle successfully heating element is coming on. I then started a normal cycle and watched unit I could not find anything wrong with it. ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL"
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Irondequoit, NY 14609
Dave F
Job Details: 05/30/2023
Replaced console and display . Tested unit . Unit dropped temp from 400 to 300 in 35 mins . Called techline they are sending unit in for review. They will contact customer .
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Geneseo, NY 14454
Dave F
Job Details: 05/30/2023
"Replaced wire harness, drain pump and control . Calibrated unit . Tested good ; dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER"
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDUDE01
Near Livonia, NY 14487
Dave F
Job Details: 05/30/2023
Replaced LEDs in unit . All lights are working and tested good.
We serviced a
GE REFRIGERATOR
Model PFSS9
Near Ontario, NY 14519
James
Job Details: 05/25/2023
Talked to customer about cooling issues. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GDWF150V55ES
Near Hilton, NY 14468
Dave L
Job Details: 05/25/2023
Replaced latch due to shorted neutral. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Geneseo, NY 14454
Jeremy
Job Details: 05/25/2023
Customer needs to reschedule.; schdld next appmnt for 6/1 THU !
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ7
Near Livonia, NY 14487
Jeremy
Job Details: 05/25/2023
"Unit not heating adequately and clock continuously resets to 24 hour time. Ordering magnetron, UI and control.; ordrng 1 W10754299 (Magnetron) and 1 W11342846 (Control) and 1 W11333816 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14618
Andres V
Job Details: 05/25/2023
Found reservoir frozen. Used permagum sealer and sealent to prevent cold hair freezing reservoir. Advised customer to turn cooling off for a night to let it thaw out.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near Ontario, NY 14519
James
Job Details: 05/25/2023
Unit smells like gas when unit is not being used. Verified gas odor in oven but couldn't find source. Need regulator and gas line. ; ordrng 1 W10861656 (Regulator) and 1 3048KITRC (Gas line)
We serviced a
MAYTAG WASHER
Model mhw5630hw3
Near Rochester, NY 14618
Andres V
Job Details: 05/25/2023
Unit was off balance back legs were lowered but front were not. Balanced unit and tightened nut down on all 4 feet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Macedon, NY 14502
James
Job Details: 05/25/2023
Unit not defrosting. Found heater wire disconnected. Reconnected and secured with zip tie. Tested heater in Diagnostics and defrosted evap.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Lima, NY 14485
Jeremy
Job Details: 05/25/2023
"Lower spray arm is not staying attached to diverter cover causing unit to leak. Ordering spray arm and cover.; ordrng 1 WPW10455271 (Diverter Cover) and 1 WPW10491331 (SPRAY ARM, LOWER)"
We serviced a
GE REFRIGERATOR
Model GFE27GMDDDES
Near Hilton, NY 14468
Dave L
Job Details: 05/25/2023
Replaced defrost heater and repaired liner.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Fairport, NY 14450
James
Job Details: 05/25/2023
Unit warm and lost freezer. Pressures -15/75. Equal at 19psi. Cant find leak with uv light or soap solution. Pressure tested to 140psi. Unit lost 2psi. Called techline. 7736495051 unit non repairable for leak not found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Syracuse, NY 13224
Chuck G
Job Details: 05/25/2023
New compressor defective. Reordering compressor W11580057 access valve and 7/5 Lokring ; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Access valve) and 1 W11504415 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Camillus, NY 13031
Chuck G
Job Details: 05/25/2023
Replaced damper and applied grease WP542638 to right hand door to stop a squeaking issue. Unit tested good
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Fairport, NY 14450
James
Job Details: 05/25/2023
Unit not heating 120v to heater. Found temp selector loose and not engaging switch. Adjusted temp selector and verified heat.
We serviced a
GE DISHWASHER
Model CDT845P4N5W2
Near Fairport, NY 14450
Andres V
Job Details: 05/25/2023
"Unit has a bad high temp fuse causing unit to not send power to heating element, panel is also locking itself. ; ordrng 1 WD21X27402 (Ac harness) and 1 WD21X31378 (Ui)"
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Fairport, NY 14450
Andres V
Job Details: 05/25/2023
"Checked power at outlet and fuse also checked micro switches. . All tested good, unit is sending power to control. Unit needs new control ; ordrng 1 WB27X29801 (Control)"
We serviced a
GE REFRIGERATOR
Model CVE28DP2NCS1
Near Pittsford, NY 14534
James
Job Details: 05/25/2023
Rh door not sealing. Door gasket mounted 180 degrees off. Corrected gasket and molded with heat gun. Adjusted feet to level doors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Greece, NY 14612
Dave L
Job Details: 05/25/2023
Attached gaskets to door liner with RTV. Heat molded gaskets until they sealed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14624
Dave L
Job Details: 05/25/2023
Repaired defrost heater connector at evap. Defrosted evaporator. Customer to monitor.
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Fairport, NY 14450
Andres V
Job Details: 05/25/2023
Pulley was squeaking. Used repair kit replaced pulley and rollers. Unit is working properly ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Pittsford, NY 14534
James
Job Details: 05/25/2023
Door wont close. Adjusted feet and verified door is sealing.
We serviced a
GE REFRIGERATOR
Model GFE28HMHCES
Near Rochester, NY 14624
Dave L
Job Details: 05/25/2023
Found unit leaking from the plastic supply line to the refrigerator. This line has been patched several times and will need to be replaced by a licensed plumber. Recommending copper
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pittsford, NY 14534
Jeremy
Job Details: 05/25/2023
Unable to remove rotor screw. Will need to cut rotor to remove. Ordering rotor.; ordrng 1 W11260238 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KTRP22EMWH01
Near Pittsford, NY 14534
Jeremy
Job Details: 05/25/2023
Ice maker is leaking causing ice build up in bottom of freezer and drain to freeze over. Thawed drain and removed ice. Ordering icemaker.; ordrng 1 4317943 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14610
James
Job Details: 05/25/2023
Unit not making ice doors not level. Adjusted front feet. Reset icemaker and it filled properly. Customer is to monitor if problem remains order W11455232
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Rochester, NY 14618
James
Job Details: 05/25/2023
Water barely flows from dispenser. Max cool turns on by itself. Tested dispenser with filter removed and water flows properly. Filter is too restricted. Set temp to recommend and max cool turned off. Customer is to monitor if problem persists replace ui.
We serviced a
GE WASHER
Model WHRE5550K1WW
Near Rochester, NY 14624
Dave L
Job Details: 05/25/2023
Unit is making a grinding noise from the drive shaft/clutch. Quoted for shat assembly. Customer declined to repair
We serviced a
GE MICROWAVE
Model JVM3160DF8WW
Near Fairport, NY 14450
Andres V
Job Details: 05/25/2023
Noise is coming from the shaft on the turntable making contact with glass it is normal operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Irondequoit, NY 14622
James
Job Details: 05/25/2023
Unit buzzing when on. Found compressor bolts loose. Tightened bolts and noise went away.
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Pittsford, NY 14534
Andres V
Job Details: 05/25/2023
Replaced pump and elbow seal. Tested unit and watched for leaks. Unit is working properly
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Jeremy
Job Details: 05/25/2023
"Splines on hub and gearcase are stripped. Basket doesn't spin. Replaced hub so customer can use. Ordering gearcase and hub.; rqstng P&A on 1 W10528947 (HUB) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Henrietta, NY 14467
Andres V
Job Details: 05/25/2023
Ice maker was turned on but unit is not hooked up to water kept calling for water and making humming noise.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Rochester, NY 14621
Dave L
Job Details: 05/25/2023
"Unit is not defrosting. Defrost terminator reading open in diagnostics. Ordering fan harness and controls. ; ordrng 1 W11314192 (Fan harness) and 1 W11548534 (Control) and 1 W11646686 (UI), dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER"
We serviced a
GE WASHER
Model GFW550SSN4WW
Near Nunda, NY 14517
Dave F
Job Details: 05/25/2023
"Customer had unit leak on floor. Checked bellow and hoses, ran fill valves no leak . Leveled unit backwards and ran a load of wash . Unit tested good customer will monitor"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Farmington, NY 14425
Jeremy
Job Details: 05/25/2023
"Icemaker not cycling, found broken wire below door hinge. Ordering freezer door.; rqstng P&A on 1 LW10839374 (Freezer Door (DIRECT SHIP TO CUSTOMER)), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/25/2023
"Unit not draining. Found broken glass lodged in impeller. Removed glass, unit now draining.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Jeremy
Job Details: 05/25/2023
Called techline to document service history. advised to replace ordered parts for repair. SR 7736489533. Replaced ordered parts for upper rack not cleaning and water being misdirected. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2266AEU
Near Rochester, NY 14609
Andres V
Job Details: 05/25/2023
Installed new chute and tested it. Unit was not dispensing water or ice. Called techline and suggested replacing control. ; ordrng 1 WPW10310240 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Clay, NY 13090
Chuck G
Job Details: 05/25/2023
Customer stated that unit is not starting a cycle. Error code F5E3-lid lock fault. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Clay, NY 13088
Chuck G
Job Details: 05/25/2023
"Customer stated that unit is leaking from the left side of the unit. Upon arrival water was turned off, turned water back on and inspected all water lines and dispenser- all tested good. I pulled the drain tub and i could find no obstructions. I did find some ice buildup by the freezer door gasket , removed ice. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Salina, NY 13088
Chuck G
Job Details: 05/25/2023
Replaced control and duel valve. Cycled IM. I asked customer to monitor and to call if issue continues.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14612
Dave L
Job Details: 05/25/2023
Oven door was not properly seated causing a gap on the left hand side. Adjusted door and hinge. Tests ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Rochester, NY 14626
Dave L
Job Details: 05/25/2023
Customer concerned with oven temp. Oven averaging 5 degrees cold. Set temperature offset.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14616
James
Job Details: 05/25/2023
Replaced fan assembly and verified operation.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Brockport, NY 14420
Dave L
Job Details: 05/25/2023
Left side dryer panel was dented in causing the drum to run against it during use. Bent panel back out of thenwau.
We serviced a
GE DISHWASHER
Model GSC3500D55BB
Near Perry, NY 14530
Dave F
Job Details: 05/24/2023
unit is making noise during wash . Needs new wash motor . Ordering motor .; rqstng P&A on 1 WD26X10051 (mechanism s/s asm) and 1 WD1X1376 (clamp)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Webster, NY 14580
James
Job Details: 05/24/2023
User interface not turning on. Fridge is cooling. Disconnected ui and reconnected and ui powered on. Ui is hot to the touch. Ordering ui. ; rqstng P&A on 1 W11269232 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ontario, NY 14519
James
Job Details: 05/24/2023
"Unit flooded from water dispenser. Unit no longer dispensing water. 120v to solenoid, icemaker works. Need valve. ; ordrng 1 W11645245 (Valve)"
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Ontario, NY 14519
James
Job Details: 05/24/2023
Freezer not cooling. Fans not running. Evap started frosting while testing harnes. Replaced thermistor in freezer and fans turned on. Reset power. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Williamson, NY 14589
James
Job Details: 05/24/2023
Unit loud during cycle. Called techline. Sr7736484892. Customer needs to contact customer service if they want further assistance.
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Ontario, NY 14519
James
Job Details: 05/24/2023
Complaint of poor wash performance and not drying. Rinse aid is being used. Tested unit and water temp was low. Unit passed diagnostics. Recommend running hot water at faucet before starting cycle and using hi temp option. If problem persists replace WD21X31220
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDUDE01
Near Livonia, NY 14487
Dave F
Job Details: 05/24/2023
Led lights are out . Ordering 4 LED packs W11632139
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Avon, NY 14414
Jeremy
Job Details: 05/24/2023
"Replaced bake burner, ignitor and DSI board for oven not heating properly. Oven now heating but control is not registering oven temp. Ordering sensor and control ; ordrng 1 W11393093 (Control) and 1 W10833885 (Sensor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 05/24/2023
"Unit leaking from door and water in drip tray. Ran unit in diagnostics, unable to make unit leak. Advised customer on detergent and rinse aid usage to prevent over sudsing. Cleared drip tray of water, unit operating as expected. If problem persists order tub gasket."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Spencerport, NY 14559
Dave L
Job Details: 05/24/2023
Replaced inverter and magnetron due to unit not heating. Tested ok. Mod
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Webster, NY 14580
James
Job Details: 05/24/2023
Unit stuck in sensing cycle. Cleared control and recalibrated. Tested normal cycle successfully. Customer is to monitor if problem persists replace control.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Lima, NY 14485
Jeremy
Job Details: 05/24/2023
"Wash motor will not run. Verified voltage to motor from control. Replaced sump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS5
Near Victor, NY 14564
Jeremy
Job Details: 05/24/2023
Oven not heating properly. Bake element not getting voltage from control. Ordering control board.; ordrng 1 W11100513 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Geneva, NY 14456
Andres V
Job Details: 05/24/2023
Unit is having a sealed system issue. Unit is pulling ..34 amps and has a weak frost pattern. Temp in the fresh food section was 54 and 52 in freezer. ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Lok ring 8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11598430 (Evaporator) and 1 W11504423 (8/2) and 1 W11504415 (8.5/8) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Webster, NY 14580
James
Job Details: 05/24/2023
"Unit shuts off during preheat. Glass cracked, hinges bent, convection fan seized. Bake igniter not sensing flame and short cycling. ; ordrng 2 W11162113 (Hinge)s and 1 W11441001 (Convection) and 1 W11198972 (Harness) and 1 W11339500 (Glass), used 1 WPW10324262 (Igniter) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Victor, NY 14564
Jeremy
Job Details: 05/24/2023
"Broiler intermittently working and shutting off early. Replaced DSI board for intermittent operation, unit tested good. If problem persists order main control and oven ignitor harness."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Victor, NY 14564
Jeremy
Job Details: 05/24/2023
"Unit not cooling. No frost on evaporator. Sealed system leak, ordering sealed system.; ordrng 1 W11507067 (Evaporator) and 1 Sh15 (Shipping) and 1 W10769822 (Compressor) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Pittsford, NY 14534
Jeremy
Job Details: 05/24/2023
Unit leaked from icebox and flooring is warped in front of unit. Icemaker had cubes lodged in it causing teeth to get stuck and it appears to have overfilled. Emptied icemaker and manually cycled it. Icemaker completes cycle and fills with no leaks. Possible problem with fill valve. Unable to get unit to leak. Customer is unsure if she wants to proceed with further repair.; rqstng P&A on 1 W11043013 (VALVE) and 1 WPW10300024 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fairport, NY 14450
Jeremy
Job Details: 05/24/2023
Unit not cooling. Compressor is warm to touch but not running. Found faulty start device. Ordering relay and capacitor.; ordrng 1 W11547180 (Start Device) and 1 WPW10662129 (Capacitor)