Service History 54 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/13/2023

"Customer complaint of excessive noise when drain pump running. Drain pump is excessively loud. Replaced drain pump, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Bloomfield, NY 14469

Jeremy

Job Details: 06/13/2023

"Unit not registering doors closed and dispenser does not work. Deli UI not functional. Unplugged deli UI, unit began operating normal. Ordering UI, control, LED board and harness for DC circuit problem.; rqstng P&A on 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 W10804160 (LED board)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Spencerport, NY 14559

Dave L

Job Details: 06/13/2023

Replaced heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fulton, NY 13069

Chuck G

Job Details: 06/13/2023

Replaced diffuser. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Rochester, NY 14619

James

Job Details: 06/13/2023

Replaced comtrol and tested oven and cooktop. Unit functions properly.

We serviced a

GE REFRIGERATOR

Model GNE25JYKHFFS

Near Brockport, NY 14420

Dave L

Job Details: 06/13/2023

Pulled up cycle history due to unit not cooling. Average ff temp 76. Found start device was not connected. Plugged in start device. Unit began cooling.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Brockport, NY 14420

Dave L

Job Details: 06/13/2023

Replaced control due to no voltage at evap fan. Tested ok.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Lima, NY 14485

Jeremy

Job Details: 06/13/2023

"Customer complaint of condensation and water in filter area and mildew smell. Customer stated they run unit once every two weeks. Explained that water in filter area is normal and that condensation can appear during humid weather. Ran unit in diagnostic cycle and found excessive suds. Advised customer to run a few empty cycles to clear suds and to make sure no other agents are introduced to dishwasher to prevent over sudsing in the future. Customer is unhappy with my advice and explanation of issues. Unit is operating as expected, customer needs to follow use and care procedures.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRS36FKB01

Near Scottsville, NY 14546

Jeremy

Job Details: 06/13/2023

"Defrost drain was frozen, customer already had it cleared. Unit has been operating for two weeks since. Unit operating as expected."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Farmington, NY 14425

Jeremy

Job Details: 06/13/2023

Drain pump stuck on and unit will not start. Held start button in until drain pump shut off. Found suspension bushings broken in three corners. Ordering suspension.; ordrng 1 W11130362 (SUSPENSION)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Canandaigua, NY 14424

James

Job Details: 06/13/2023

"Replaced compressor and tested. Unit ran for 5 minutes and no frost pattern developed. Unit began short cycling and start relay overheated. Replaced start relay and unit wouldn't start. New part defective. ; ordrng 2 W11370574 (Compressor)s and 1 W11506635 (Access) and 1 W11370574 (Compressor) and 1 W11504431 (5*7) and 1 W11504416 (8.5*6) and 1 Fffff (Access) and 1 55555 (5*7), dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11109499 DRIER- TUBE , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Fairport, NY 14450

Jeremy

Job Details: 06/13/2023

Unit freezes after starting a normal cycle. Pausing will unlock door but will not resume cycle and begins flashing PF. Flashing control board did not resolve issue. Ordering control and console.; ordrng 1 W11550649 (ACU) and 1 W11325569 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Fairport, NY 14450

Jeremy

Job Details: 06/13/2023

Replaced filter housing and installed new filter for customer. Unit checks good.

We serviced a

GE HOOD VENT

Model JVX5300SJSS

Near Manchester, NY 14504

James

Job Details: 06/13/2023

Rh bulb keeps blowing. Replaced bulbs and rh socket. Unit functions properly. If problem persists order ui and bulb.

We serviced a

GE DISHWASHER

Model GDF535PGR5WW

Near Perry, NY 14530

Jeremy

Job Details: 06/12/2023

"Replaced lower rack and tub gasket, door now closing properly. No leaks found, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14617

James

Job Details: 06/12/2023

Customer was no answer. Left part inside storm door.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Churchville, NY 14428

Jeremy

Job Details: 06/12/2023

"Replaced magnetron, capacitor, diode and thermal fuse for not heat and wrong fuse being installed. Unit checks good."

We serviced a

WHIRLPOOL DRYER

Model MGD7230hw3

Near Rochester, NY 14624

Jeremy

Job Details: 06/12/2023

Customer complaint of damp clothes at end of cycle. Unit has good air flow and heating properly. Instructed customer customer on cycle selection based on load being dried and how to use timed dry option.

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA2

Near Clay, NY 13041

Chuck G

Job Details: 06/12/2023

"Spray arms not moving. Error code F6E4-float switch stuck open and F4E3-wash motor not running. Unit needs a sump assembly, also float switch will not stay in position Ordering sump assembly W10861526, lever WPW10195037, switch WPW10195039 and housing W10873429; rqstng P&A on 1 W10861526 (Sump assembly) and 1 WPW10195037 (Lever) and 1 WPW10195039 (Switch) and 1 W10873429 (Housing)"

We serviced a

GE DISHWASHER

Model GDT645SYNOFS

Near Syracuse, NY 13212

Chuck G

Job Details: 06/12/2023

Customer stated that unit is leaking from both sides of door. After inspecting unit i found that the door gasket tested bad. Ordering door seal WD08X22095; rqstng P&A on 1 WD08X22095 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Syracuse, NY 13212

Chuck G

Job Details: 06/12/2023

Customer stated that unit is not cooling and they are hearing a humming coming the back. After inspecting unit i found that the compressor drawing 8.99 amps. Ordering compressor W11635510 and lokrings ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Syracuse, NY 13208

Chuck G

Job Details: 06/12/2023

"Customer stated that unit is not powering on. After inspecting unit i found that the unit is not getting power, there is an issue with the breaker. I explained to the customer that the issue is electrical and i suggested that she cal an electrician. Thermal fuse tested good. Unit tested good."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Syracuse, NY 13202

Chuck G

Job Details: 06/12/2023

Replaced start button. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVB1

Near Pittsford, NY 14534

Jeremy

Job Details: 06/12/2023

Replaced tub gasket for leaking. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Syracuse, NY 13214

Chuck G

Job Details: 06/12/2023

Dishwasher leaking. Unit had bad heater. Replaced heating element. Ran a diagnostic cycle is which the unit operated as intended. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Syracuse, NY 13210

Chuck G

Job Details: 06/12/2023

"Customer stated that UI is not responding to commands, no lights. Verified issue. After inspecting unit i found that the neutral wire on the terminal block was loose causing a bad connection, i uninstalled and reinstalled neutral wire and checked all other connections. No codes. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Brockport, NY 14420

Dave L

Job Details: 06/12/2023

Start knob was too close to console preventing the switch from closing. Pulled knob out and the dryer tested good. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB1

Near Hilton, NY 14468

Dave L

Job Details: 06/12/2023

Replaced control due to ACU fault error. Customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH3

Near Rochester, NY 14610

James

Job Details: 06/12/2023

Replaced lower spray arm and tested. Diverter us stuck and not allowing bottom spray arm to rotate. Need sump assembly. ; ordrng 1 W10861526 (Sump)

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Pittsford, NY 14534

Jeremy

Job Details: 06/12/2023

"Replaced timer, and noticed burning smell. Found terminal block burned up. Ordering terminal block, customer to purchase new cord. ; ordrng 1 WE4M525 (Terminal Block)"

We serviced a

WHIRLPOOL RANGE

Model MGT8775XS01

Near Hilton, NY 14468

Dave L

Job Details: 06/12/2023

Cleaned obstructed broil burner tube that was preventing proper flame. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Rochester, NY 14625

James

Job Details: 06/12/2023

Unit not making ice. Icemaker test passed. Filled icemaker manually and tested optical sensors. Replaced control and set to fast ice. Credit icemaker on previous job.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYB7

Near Fairport, NY 14450

James

Job Details: 06/12/2023

Unit intermittent to leak. Found vent is leaking inside door. Customer wants to replace insulation and filter also. ; ordrng 1 W11126003 (Insulation) and 1 Sh15 and 1 WPW10329609 (Vent) and 1 W10872845 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Fairport, NY 14450

Jeremy

Job Details: 06/12/2023

"Icemaker not making ice. Found water has leaked into module and froze up. Replaced icemaker, manually cycled. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Rochester, NY 14612

Dave L

Job Details: 06/12/2023

Replaced ff ice maker fill tube heater and UI due to no ice. Customer to monitor after 24 hours . Power cycled unit. ; dspstn on spec-tagged invntry: 1 W11092503 PANEL-UI

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 06/12/2023

Replaced sump for wash motor not running. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, NY 14616

Dave L

Job Details: 06/12/2023

Customer concerned with abnormal thumping noise durring wash cycle. Found the the drain hose had shifted and was making contact with the rear of the cabinet during spin. This was causing the noise. Adjusted hose. Secured tub ring that was not properly seated on outer tub. Unit tested ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Camillus, NY 13031

Chuck G

Job Details: 06/12/2023

Customer stated that unit was shaking on there first cycle. No codes. Ran a diagnostic cycle in which the unit operated as intended. Suspension and tub tested good. I explained to the customer about cycle selection and how to load the unit. Left part with customer. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model Wfw5620hw2

Near East Rochester, NY 14445

Jeremy

Job Details: 06/12/2023

"Second man unavailable, called and rescheduled.; schdld next appmnt for 6/16 FRI AM"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS0

Near Rochester, NY 14616

Dave L

Job Details: 06/12/2023

Replaced DSI control due to unit not energizing the gas valve. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Camillus, NY 13031

Chuck G

Job Details: 06/12/2023

Replaced encoder and control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Walworth, NY 14568

James

Job Details: 06/12/2023

"Unit squeaking during cycle. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 4392067 REPAIR KIT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Ontario, NY 14519

James

Job Details: 06/12/2023

"Replaced acu, ui, and vent fan. Ran Diagnostics successfully."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ01

Near Ontario, NY 14519

James

Job Details: 06/12/2023

Unit intermittently does droning noise. Inspected unit and noise went away when adjusting feet to pull out unit. Left unit in place. Customer is to monitor. If problem persists order sealer gum and foam.

We serviced a

MAYTAG DRYER

Model MGD6630HW0

Near Webster, NY 14580

James

Job Details: 06/12/2023

"Unit squeaking and lint filter clip broken. Quoted filter housing. Replaced belt and rollers. Cleaned lint. Unit functions properly. One year warranty on repair. ; ordrng 1 Sh15, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, NY 14580

James

Job Details: 06/12/2023

Replaced harness and tested user interface.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT351SFYW00

Near Greece, NY 14616

Dave L

Job Details: 06/12/2023

The unit is not cooling properly installed due to a low side leak. Quoted for evaporator. Customer declined to repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, NY 14624

Dave L

Job Details: 06/12/2023

Replaced auger motor due to broken shaft. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV02

Near Geneseo, NY 14454

Dave L

Job Details: 06/12/2023

"Replaced compressor and drier due to locked rotor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11506635 VALVE 1/4' , 1 WPW10143759 DRIER-UV DYE , 2 W11504413 COUPLER , and 2 W11504414 COUPLER BR 10X6"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/08/2023

Customer stated that unit will not start a cycle. No codes. I started a diagnostic cycle but upon the filling of hot water the unit just stopped and buttons became unresponsive. Ordering control W11513246 and encoder W11481116; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Clay, NY 13041

Chuck G

Job Details: 06/08/2023

Customer stated that light switch is broken. Verified issue. Replaced switch. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Clay, NY 13041

Chuck G

Job Details: 06/08/2023

Customer stated that unit is not draining. Error code F9E1-long drain. Upon arrival unit was filled with water. After inspecting unit i found that the drain hose tested bad. I quoted customer to replace the drain hose but they declined the repair. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

MAYTAG RANGE

Model MER4600LS0

Near Clay, NY 13088

Chuck G

Job Details: 06/08/2023

"Customer stated that oven gasket is hanging down. Verified the issue. After inspecting i discovered that 2 of the right side gasket clips are not snapped in place, i installed the gasket clips. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near East Syracuse, NY 13057

Chuck G

Job Details: 06/08/2023

Customer stated that unit will not start a cycle after putting quarters in it. Error codes F5E1-lid switch fault. I ran a diagnostic cycle in which the unit operated as intended. I tried calibrating unit but it would not calibrate due to the lid not locking. I ran another diagnostic cycle in which the lid did not lock. Lid lock tested bad. Replaced lid lock WPW10482836. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Syracuse, NY 13206

Chuck G

Job Details: 06/08/2023

Customer canceled service at the door when i explained to them that they would be responsible for the service call fee and any parts & labor

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Syracuse, NY 13205

Chuck G

Job Details: 06/08/2023

Customer stated that door gasket has a rip in it. Verified issue. Replaced door gasket. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Syracuse, NY 13204

Chuck G

Job Details: 06/08/2023

"Customer stated that unit is not powering on. After inspecting unit i found that the thermal fuse tested good and the unit only has one leg of 240v going to it. I explained to the customer that she has an electrical issue and needs to contact an electrician. I also found found that door hinge was loose , tightened hinge screws. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Syracuse, NY 13204

Chuck G

Job Details: 06/08/2023

"Unit not cooling. Compressor is turning on and immediately shutting off, drawing 2.28 amps. Ordering compressor W11370574 and Lokrings ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504420 (8/6) and 2 W11504431 (7/5)s and 1 W11506635 (Charging valve)"

We serviced a

GE RANGE

Model JB256DM2WW

Near Conesus, NY 14435

Dave F

Job Details: 06/08/2023

Front left element not getting hot . Ordering element ; rqstng P&A on 1 WB30X31058 (6 surface burner wit)

We serviced a

GE DRYER

Model GFD45ESSM0WW

Near Victor, NY 14564

Dave F

Job Details: 06/08/2023

Door switch was broken on unit would not let it turn on . Replace door switch unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fairport, NY 14450

James

Job Details: 06/08/2023

"Replaced compressor and lokring is leaking. Cant remove with out damage to compressor. ; ordrng 1 W11580057 (Compressor), dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR 1 W11504416 COUPLER BR 8.5X6 , and 2 W11506635 VALVE 1/4"

We serviced a

GE DISHWASHER

Model GDP645SYN8FS

Near Fairport, NY 14450

James

Job Details: 06/08/2023

Replaced control and tested heater in Diagnostics cycle. Unit functions properly.

We serviced a

AMANA DRYER

Model NGD5800HW2

Near Ontario, NY 14519

James

Job Details: 06/08/2023

Lowes swapped out dryer with different one. New one is GE.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14625

James

Job Details: 06/08/2023

Replaced icemaker and it filled once installed.

We serviced a

AMANA DRYER

Model NGD5800HW2

Near Ontario, NY 14519

James

Job Details: 06/08/2023

Lowes swapped out dryer with different one. New one is GE.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Ontario, NY 14519

James

Job Details: 06/08/2023

Unit screeching. Rollers worn. Replaced belt and rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 06/08/2023

"Unit was off for 2 days and turned on by itself but now icemaker not cycling. Found pantry ui harness damaged and ui corroded to door harness. Disconnected ui and harness at door. Need door, harness, ui, and icemaker. ; ordrng 1 W10815671 (Door pantry) and 1 W11170612 (Harness) and 1 W11577195 (Icemaker)"

We serviced a

WHIRLPOOL OVEN

Model wos31es0js01

Near Webster, NY 14580

James

Job Details: 06/08/2023

Unit tripped circuit breaker. Reset breaker and preheated oven. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Pittsford, NY 14534

Dave F

Job Details: 06/08/2023

Unit has a DC short in the system causing it to turn off . Was able to get unit to fail suspect its the LED board as customer says they are slow to turn on . Unplugged LED board and customer will monitor. Ordering board. Last trip was for LED bulb in freezer . Different issue charged service call and part .; ordrng 1 W10830288 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model UNAVAILABLE

Near Webster, NY 14580

James

Job Details: 06/08/2023

Customer said unit started cooling on its own and needs to cancel. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304LPA0

Near Rochester, NY 14618

Dave F

Job Details: 06/08/2023

Dishwasher is made to have a panel and doesnt have one at the moment . Springs are designed for extra wait so it is harder to open without the panel . Customer will seek a cabinet panel for dishwasher.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, NY 14624

Dave F

Job Details: 06/08/2023

Damper is making noise. Ordering damper and tightened door handles .; ordrng 1 WPW10479155 (control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14624

Dave F

Job Details: 06/08/2023

"Wires corroded in the door harness causing the unit to shut off . Ordering door and UI . Unplugged UI and unit started to work normally ; rqstng P&A on 1 W10815669 (dor-fip ss), dspstn on spec-tagged invntry: 1 W11601310 MODULE"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Scottsville, NY 14546

Dave F

Job Details: 06/08/2023

No error codes on unit . Ran auto test unit is working properly. Calibrated unit and tested again . Unit tested good needed to be calibrated.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Geneseo, NY 14454

Dave F

Job Details: 06/08/2023

Replaced water valve and control for not going through rinse. Calibrated unit and tested good

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Cicero, NY 13039

Chuck G

Job Details: 06/07/2023

Customer stated that unit is not agitating. Error code F0E3-overload. After inspecting unit i found that the actuator is not shifting. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/07/2023

Unit not cooling and freezer door does not close. Excessive frost on upper part of evaporator and fan blade frozen in ice. Left slider out of alignment causing door to stay ajar causing frost and ice build up. Defrosted unit and aligned sliders properly. Removed icemaker from unit at customer request. Door now closing properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Fairport, NY 14450

Jeremy

Job Details: 06/07/2023

Lights and UI turn off randomly. Tested all components in diagnostics. Found that LEDs do not always turn on instantly. Ordering LED board and control for erratic behavior.; rqstng P&A on 1 WPW10675033 (Control) and 1 W10804160 (LED board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Brewerton, NY 13029

Chuck G

Job Details: 06/07/2023

Replaced air diffuser. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 06/07/2023

"Unit leaking from left side of door and water is in drip tray. Tub gasket warped, and unit sitting low on left side. Replaced tub gasket and adjusted left side leveler to level unit. Unit checks good."

We serviced a

WHIRLPOOL WASHER

Model Wfw5620hw2

Near East Rochester, NY 14445

Jeremy

Job Details: 06/07/2023

"Stacked pair, unable to perform repair without removing dryer. Rescheduling for 2 man job.; schdld next appmnt for 6/12 MON !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Geneva, NY 14456

James

Job Details: 06/07/2023

"Replaced drier and start relay from compressor kit. Installed Access port. Pressure tested to 140psi for 10 minutes. Recharged unit. Customer is to monitor freezer temp. Left evap. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504423 COUPLER AL 8X2 , and 1 W11506635 VALVE 1/4"

We serviced a

GE WASHER

Model GTW465ASNWW

Near Phelps, NY 14532

James

Job Details: 06/07/2023

Customer said she called and cancelled a few days ago.

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Palmyra, NY 14522

James

Job Details: 06/07/2023

"Replaced gearcase, clutch,belt and pulleys. Tested speed wash successfully."

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Marion, NY 14505

James

Job Details: 06/07/2023

Replaced element and tested successfully on timed dry.

We serviced a

GE FREEZER

Model FUF17SMREWW

Near Savannah, NY 13146

James

Job Details: 06/07/2023

Replaced fan and it turned on with door closed. Unit functions properly.

We serviced a

GE WASHER

Model GTW500ASN0WS

Near Williamson, NY 14589

James

Job Details: 06/07/2023

Replaced gearcase and connected parts. Tested unit and found no issues.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Cicero, NY 13039

Chuck G

Job Details: 06/07/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Syracuse, NY 13210

Chuck G

Job Details: 06/07/2023

Customer stated that they are having the same issue with ice buildup on the bottom of freezer door. Unit needs a new freezer door. Ordering freezer door 13109223SQ and gasket W10443312; ordrng 1 13109223SQ (Freezer door) and 1 W10443312 (Freezer door seal)

We serviced a

MAYTAG REFRIGERATOR

Model n/a

Near Pittsford, NY 14534

Jeremy

Job Details: 06/07/2023

"Center mullion extremely hot. Found mouse caught in condenser fan blade. Removed mouse, fan began operating. Unit checks good."

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Geneseo, NY 14454

Jeremy

Job Details: 06/07/2023

Incorrect part ordered. Ordering UI for D36 stuck key error code.; ordrng 1 W11455205 (UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Rochester, NY 14624

Dave L

Job Details: 06/07/2023

Replaced bent freezer bin.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14606

Dave L

Job Details: 06/07/2023

Replaced suspension due to worn out suspension rods.and lid with hinge Tested ok

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Irondequoit, NY 14617

Dave L

Job Details: 06/07/2023

The unit is making a grinding noise in the Gearcase when spin begins. Ordering gear case ; rqstng P&A on 1 W11449840 (Gearcase)

We serviced a

GE OVEN

Model JGRP20BEJ2BB

Near Irondequoit, NY 14617

Dave L

Job Details: 06/07/2023

Replaced open broil Ignitor. Bake and broil test on.

We serviced a

WHIRLPOOL WASHER

Model Wfw9150ww00

Near Hilton, NY 14468

Dave L

Job Details: 06/07/2023

Wash basket spindle is cracked causing the basket to spin erratically. Could not recommend repairing. ; O-emld tckt

We serviced a

AMANA DRYER

Model NED4655EW1

Near Syracuse, NY 13210

Chuck G

Job Details: 06/07/2023

Customer stated that unit is making a sound. After inspecting unit i found debris in the blower housing causing the issue. I removed debris. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near Skaneateles, NY 13152

Chuck G

Job Details: 06/07/2023

Customer canceled service at the door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Marietta, NY 13110

Chuck G

Job Details: 06/07/2023

"Customer stated that Ice is building up on freezer floor and around the bottom of door seal. Found that drain tube had an obstruction, i cleared drain tube and removed ice from drain hole and freezer compartment. I also found that the freezer light switch was broken, Ordering freezer light switch W11396033; ordrng 1 W11396033 (Light switch)"

We serviced a

GE REFRIGERATORO

Model GYE22GENHDS

Near Rochester, NY 14612

Dave L

Job Details: 06/06/2023

Ice chute had a clump of ice holding ice door open. Removed iceBuild up and removed small piece of foam keeping door from sealing completely. Customer to monitor