Service History 51 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Syracuse, NY 13210

Chuck G

Job Details: 07/05/2023

Customer stated that unit is not cooling again. Compressor tested bad. Ordering compressor W11547313 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Syracuse, NY 13208

Chuck G

Job Details: 07/05/2023

"Replaced control and compressor. Vacuumed unit down to 385 microns. Charged unit with 43 grams of R600a. Evap has a frost pattern. Explained to customer to give the unit 24 hours to get to temp. I also noticed that the evap fan tested bad, ordering fan motor WPW10464673; ordrng 1 WPW10464673 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Clay, NY 13090

Chuck G

Job Details: 07/05/2023

"Customer stated that fresh food compartment doesnt seem cold enough. Freezer temp .09 , fresh food temp 37.4. Compressor drawing 1 amp. Fans and damper tested good. Evaporator has a full frost pattern. I removed the right top shelf down in order to stager shelves, i Asked customer to monitor and adjust fresh food temp as needed. Unit tested good"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Clay, NY 13090

Chuck G

Job Details: 07/05/2023

Customer stated that unit is not starting a cycle. Verified issue. Found that the timer tested. bad Ordering timer W11566735 and knob W11675852. ; ordrng 1 W11566735 (Timer) and 1 W11675852 (Knob)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 07/05/2023

Customer stated that they have to hold the push to start button for the unit to operate. Verified issue. Motor tested bad. Ordering motor 279827 and blower wheel WP694089; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Livonia, NY 14487

Jeremy

Job Details: 07/05/2023

"Lid strike broken, unit will not start a cycle. Replaced lid strike, ran diagnostic cycle, unit tested good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Pittsford, NY 14534

Dave F

Job Details: 07/05/2023

Replaced diffuser and bin. Charged customer for bin .

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 07/05/2023

Customer stated that she saw smoke coming from unit and will not spin. Error code F0E2-oversuds. After inspecting unit i found that the unit needs a tub assembly W11378552 and rotor W11314361. Called safety SR# 7736729173. Safety is going to offer customer a discount to purchase a new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Marion, NY 14505

James

Job Details: 07/05/2023

Freezer led dead. Replaced led and lights began functioning. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Fairport, NY 14450

Jeremy

Job Details: 07/05/2023

Fill chute on new icemaker broken. Reordering icemaker.; ordrng 1 WPW10300022 (ICEMAKER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB14

Near Fairport, NY 14450

Jeremy

Job Details: 07/05/2023

"Unit not defrosting, open bi-metal. Defrosted unit so customer can use temporarily. Opting out of repair to purchase new unit."

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Newark, NY 14513

Jeremy

Job Details: 07/05/2023

"Replaced UI for incorrect display. Unit not heating on sensor dry cycles, does work on timed dry. Moisture sensor tests good. Bordering control board.; ordrng 1 W11512515 (CONTROL)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Waterloo, NY 13165

Jeremy

Job Details: 07/05/2023

"Unit making loud grinding noise coming from gearcase when in spin cycle. Replaced gearcase and cam. Unit tested good.; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE , used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Geneva, NY 14456

Jeremy

Job Details: 07/05/2023

"Wires pulled from connector on drain pump and cover is broken, lid lock will not engage. Ordering pump, harness and lid latch.; rqstng P&A on 1 W11399437 (PUMP- WATER) and 1 W11513248 (LATCH) and 1 W11643701 (HARNS- WIRE)"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Jordan, NY 13080

Chuck G

Job Details: 07/05/2023

"Replaced Washplate, hub , gearcase, cam and belt. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Geneva, NY 14456

Jeremy

Job Details: 07/05/2023

"Unit not cooling. Compressor buzzes and trips overload, will not start. Ordering compressor and fittings.; ordrng 1 W11574734 (Compressor) and 1 W11504431 (7/5) and 1 W11504415 (8.5/8) and 1 W11506621 (6NK) and 1 W11506635 (Charging Tube) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Geneva, NY 14456

Jeremy

Job Details: 07/05/2023

"Unit will not drain. Found drain knockout on garbage disposal was not removed preventing unit from draining. Removed knockout, ran diagnostic cycle. Unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Skaneateles, NY 13152

Chuck G

Job Details: 07/05/2023

Customer stated that unit is not cooling in the fresh food compartment. After inspecting unit i found that the heater tested bad. Ordering harness/heater W11449066. ; ordrng 1 W11449066 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Palmyra, NY 14522

Dave F

Job Details: 07/05/2023

"Compressor is pulling 1.05 amps 7 degrees in freezer 39 in fresh food. Discharge line is hot . Unit has refrigerant in it and had full frost pattern. Restricted the air flow from the freezer to the freshfood . If problem persists . Order defrost thermistor WPW10384183. Freshfood thermistor W11438736 and control W11666427; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504419 COUPLER , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , 2 W11504449 COUPLER , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11562258 EVAPORATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Canandaigua, NY 14424

Dave F

Job Details: 07/05/2023

Shimmed freezer door and reheated gasket seats good . Adjusted the freshfood doors and right hand gasket needs to be replaced . Failed to bring freshfood gasket .rescheduling ; ordrng 1 W10830162 (gasket-fip)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW1

Near Rochester, NY 14618

Andres V

Job Details: 07/05/2023

Need to ask Kim if this will be covered. ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model AGR6303MMS0

Near Rochester, NY 14623

Andres V

Job Details: 07/05/2023

Unit came with missing knob from factory also a seal that's behind the cavity of the oven is coming off. I cannot find part number seal does not seem to be serviceable. I will contact whirlpool when I come back with knob. ; ordrng 1 W11620546 (Knob)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334DSS0

Near Rochester, NY 14618

Andres V

Job Details: 07/05/2023

Unit needs new sump and pump. Quoted the customer but he denied repair

We serviced a

GE REFRIGERATOR

Model ZISS360DMBS

Near Pittsford, NY 14534

Andres V

Job Details: 07/05/2023

Took unit apart and saw that connections were different. ; ordrng 1 WR60X10209 (Fan)

We serviced a

GE RANGE

Model JBS160DM4BB

Near Fairport, NY 14450

Andres V

Job Details: 07/05/2023

I replaced the switches and tested out the burners all burners tested good except for the front right burner. Burner is not making good contact with receptical. ; ordrng 1 WB17T10006 (Block insulator)

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Fairport, NY 14450

Andres V

Job Details: 07/05/2023

Replaced the control. Tested unit on a normal cycle. I watched unit for about 10min and did not see any issues.

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Rochester, NY 14625

Andres V

Job Details: 07/05/2023

Replaced UI and main control. Programmed unit then tested it. Unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Marion, NY 14505

James

Job Details: 07/05/2023

Drain pump locked. Replaced drain pump and tested twice. Found no leaks.

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Ontario, NY 14519

James

Job Details: 07/05/2023

"Unit making noises due to seized idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hemlock, NY 14466

Jeremy

Job Details: 06/28/2023

Replaced heater in accordance with special project. S17304.; used 1 W11537778 (ELEMENT) from stock

We serviced a

GE WASHER

Model GFD55ESSN1WW

Near Brockport, NY 14420

Dave L

Job Details: 06/28/2023

Heater and high limit read open from control. Ordering both; ordrng 1 WE11X29790 (Heater) and 1 WE04X29793 (High limit)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Rochester, NY 14617

James

Job Details: 06/28/2023

Icemaker motor died mid cycle. Replaced icemaker and it cycled upon install. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

KITCHENAID WASHER

Model KAWE470BWH0

Near Webster, NY 14580

James

Job Details: 06/28/2023

Replaced pump and agitator dogs. Tested successfully. One year warranty on repair.

We serviced a

KENMORE STACKED LAUNDRY

Model 110.88762793

Near Rochester, NY 14607

Dave F

Job Details: 06/28/2023

Replaced lid switch that was broken . Unit now spins and drains. Tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Webster, NY 14580

James

Job Details: 06/28/2023

User interface is unresponsive. Ordering part. ; ordrng 1 W11578046 (User interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Rochester, NY 14624

Dave F

Job Details: 06/28/2023

Freezer temp was 15 and freshfood was 38 . Restricted air flow from freezer to freshfood to keep more cold air in the unit. Customer will monitor .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Geneva, NY 14456

Andres V

Job Details: 06/28/2023

Replaced Ice maker and cycled it. Ice maker is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, NY 14456

Andres V

Job Details: 06/28/2023

Unit was working properly when I was there. Customer stated that unit has not tripped the breaker in 6 days. I checked power cord for exposed wires and connections in the back but did not see anything. Unit is on a dedicated circuit. Evap fans is running correctly and also the ice maker fan which can cause unit to turn off. Customer is to continue monitoring and see if it happens again

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Geneva, NY 14456

Andres V

Job Details: 06/28/2023

Trim came loose on the front of the drum I put it back in place and tested unit. Unit no longer makes scraping sound

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Seneca Falls, NY 13148

Andres V

Job Details: 06/28/2023

I ran a diagnostic cycle twice also a rinse and spin but did not see any water and could not find any water marks on unit. Customer states it happened twice and hasn't happened again. I did hear belt squealing so I replaced it and calibrated unit. ; used 1 W11239857 (Belt) from stock

We serviced a

GE REFRIGERATOR

Model GNE27JYMTFFS

Near Wolcott, NY 14590

James

Job Details: 06/28/2023

No cool. Compressor locked at 14amps. Sealed system ; ordrng 1 WR87X43267 (Compressor) and 1 Wr87x30875 (Filter drier) and 1 10x8 lok and 2 5*4s and 2 5*1.8s and 2 7*5s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Seneca Falls, NY 13148

Andres V

Job Details: 06/28/2023

Freezer had ice build up. I checked fan and heating element both tested good. Defrost sensor was loose around copper line. I defrosted the ice and tightened down sensor to line so it doesnt move. Also replaced LED light in the deli tray. ; used 1 W11601310 (LED MODULE) from stock

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Williamson, NY 14589

James

Job Details: 06/28/2023

Replaced belt and top bearing. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Webster, NY 14580

James

Job Details: 06/28/2023

"Unit making scraping noise and hammering when water valve closes. Found gearcase failed and leaked oil on lower parts. Replaced gearcase, belt, cam, actuator and hub. Tested unit successfully. Hammer noise is from water pressure. Recommend turning water shut off halfway or using hammer arrestor. ; used 1 Wpw10006384 (Belt), 1 Wpw10006355 (Actuator), 1 W10721967 (Cam), and 1 W10528947 (Hub) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hemlock, NY 14466

Jeremy

Job Details: 06/28/2023

Replaced sump for failed wash motor. Unit checks good. Found nut missing from third rack causing leak. Ordering nuts and rack mount.; rqstng P&A on 2 W11545286 (Nut)s and 1 W11553484 (LH rack mount)

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Pittsford, NY 14534

Jeremy

Job Details: 06/28/2023

"Replaced motor and sensor for excessive noise, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Irondequoit, NY 14609

James

Job Details: 06/28/2023

Water comes out hot on cool setting. Replaced valve assembly and calibrated. Tested unit in mixed cycle and verified operation. Recommend replacing washer hoses.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC2

Near Cicero, NY 13039

Chuck G

Job Details: 06/28/2023

"Customer stated that unit is not draining. Error code F9E1-long drain, F0E2-over suds . After inspecting unit i found that the drain pump was clogged. I removed the debris from the pump. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ07

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/28/2023

"Customer stated that unit is only making ice when the IM is turned on and off. After speaking with customer and inspecting unit i discovered that the fill tube tested good, IM tested bad. Replaced IM, cycled IM. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/28/2023

Customer stated that they are hearing a clicking sound coming from unit. After inspecting unit i found that the damper tested bad. Ordering damper WPW10594329; ordrng 1 WPW10594329 (Damper)

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/28/2023

"Customer stated that unit will not go into a spin, they have to put it on drain and spin. Error code F7E1-tachometer missing. I inspected harness and all connections. Ordering control W11633359, lower harness W11590868 and capacitor W11395618; ordrng 1 W11633359 (Control) and 1 W11590868 (Lower harness) and 1 W11395618 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Jordan, NY 13080

Chuck G

Job Details: 06/28/2023

"Customer stated that unit is not responding to commands. Error code F5E1-lid is open and F5E2-lid will not lock or unlock. Lid lock tested bad, ordering lid lock W10861642; ordrng 1 W10861642 (Lid lock)"

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW2

Near Jordan, NY 13080

Chuck G

Job Details: 06/28/2023

Customer stated that unit is not heating up as it should. I ran a timed cycle measuring high/low temps and airflow. Airflow tested good for all dryers. I cycled unit 10 times and the burner is shutting off and reigniting as intended. I explained to the customer about cycle selection and also about cycle selection with the washer and how much HE detergent to use so she can be assured that the load is getting spun out correctly. I also explained about mixed loads. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Marcellus, NY 13108

Chuck G

Job Details: 06/28/2023

Customer stated that fresh food gasket is falling off. I had to use RTV to adhere new gasket to door as the door is not allowing gasket to hook into place. Formed gasket to create a seal. If issues persists order door LW10672972. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Skaneateles, NY 13152

Chuck G

Job Details: 06/28/2023

"Customer stated that water dispensing and ice being made comes and goes. Unit is on a RO system, water pressure is testing bad. I showed/read the customer page 9 of the owners manual that covers the water pressures involving a reverse osmosis system. I recommend that they contact a plumber to make sure the water pressure going to unit is within range. Unit tested good Called tech line SR# 7736734118"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Auburn, NY 13021

Chuck G

Job Details: 06/28/2023

"Customer stated that unit is not draining. Verified issue. Error code F9E1-long drain. Replaced drain pump but the issue was still present. Pump is draining to the water inlet assembly but not making it into the drain hose to the sink, inlet has a crack that is causing it to suck air into the system casing the unit not to drain. Unit also has a dent in the tub that is not allowing the bottom rack to roll into place. Ordering water inlet assembly W11535094 and tub W11409866; ordrng 1 W11535094 (Inlet assembly) and 1 W11409866 (Tub)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Cayuga, NY 13034

Chuck G

Job Details: 06/28/2023

Ordering heater harness W11650661 ; ordrng 1 W11650661 (Heater/harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Shortsville, NY 14548

Andres V

Job Details: 06/28/2023

Evap fan is very weak and not circulating the air. Unit does have a good frost pattern.; ordrng 1 WPW10464673 (Fan motor)

We serviced a

GE MICROWAVE

Model JVM3160RF8SS

Near Fairport, NY 14450

Andres V

Job Details: 06/28/2023

"Replaced the magnatron on unit. Noticed that half the vent in the back was blocked, i opened up vent to prevent future issues. Unit is working properly now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, NY 14624

Dave L

Job Details: 06/28/2023

Replaced jazz board due to intermittent cooling. Customer to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14624

Dave L

Job Details: 06/28/2023

Part didnt arrive in time. Rescheduled; schdld next appmnt for 7/5 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14611

Dave L

Job Details: 06/28/2023

Fresh food and freezer gaskets are not staying in place. Secured with adhesive. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10838574 GASKET

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Rochester, NY 14619

Dave L

Job Details: 06/28/2023

Dishwasher is leaking from heater bushing. Ordering heater; ordrng 1 WD05X30818 (Heater) and 1 Sh (Sh)

We serviced a

KENMORE DRYER

Model 110.61202011

Near Rochester, NY 14607

Dave L

Job Details: 06/28/2023

Unable to reach landlord. Plug and receptacle are melted. Requires and electrician to repair.

We serviced a

MAYTAG WASHER

Model MHWE450WW01

Near Hilton, NY 14468

Dave L

Job Details: 06/28/2023

Removed debris from pump trap due to slow drain. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, NY 14464

Dave L

Job Details: 06/28/2023

Replaced damaged tub

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Brockport, NY 14420

Dave L

Job Details: 06/28/2023

Unit began cooling when powered onTests ok

We serviced a

MAYTAG WASHER

Model MED5430MW0

Near Brockport, NY 14420

Dave L

Job Details: 06/28/2023

Checked unit for not running. All loads and fuses test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW

Near Macedon, NY 14502

Jeremy

Job Details: 06/28/2023

No stored error codes. No water supply to check fill. Verified drain and wash motor both turning on. Unit operating as expected.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM10

Near Victor, NY 14564

Jeremy

Job Details: 06/28/2023

"Replaced icemaker and harness for no I e production. Icemaker cycles and filled. Old cover does not fit new icemaker, ordering cover for direct ship to customer.; ordrng 1 WPW10289690 (Cover (DIRECT SHIP TO CUSTOMER)), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/28/2023

Replaced UI for water dispenser stopping randomly. Icemaker working properly. Unit checks good.

We serviced a

GE REFRIGERATOR

Model GNE25JSKKFSS

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/28/2023

"Mullion came off fresh food door causing warm air to enter cabinet causing excessive moisture and ice build up on evaporator and fan. Reinstalled mullion, and removed ice from evaporator and fan. Unit checks good."

We serviced a

HOTPOINT REFRIGERATOR

Model HHM7SMAWW

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/28/2023

"Freezer not maintaining proper temp. Checked and found unit maintains 10 degrees at coldest setting. Unable to repair, no serviceable parts according to parts list."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Rochester, NY 14623

Andres V

Job Details: 06/27/2023

Door strike is broken door will not lock. ; ordrng 1 W11457841 (Strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB03

Near Oswego, NY 13126

Chuck G

Job Details: 06/27/2023

Upon hooking up gauges to get pressures i discovered that the unit had no refrigerant in the system. I then charged unit with 140psi of nitrogen and found a leak at the evaporator. I repaired leak. I replaced compressor and drier. Vacuumed unit down to 500 microns. Charged unit with 44 grams of R600a. Evap has a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good

We serviced a

WHIRLPOOL FREEZER

Model krff507hps04

Near Hilton, NY 14468

Dave L

Job Details: 06/27/2023

Freezer door builds condensation on top. Insulation void in door. ; ordrng 1 W11436967 (Freezer door)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Rochester, NY 14625

Andres V

Job Details: 06/27/2023

Cleaned off bottom of inner door then replaced seal. Tested unit. Unit is working properly

We serviced a

GE WASHER

Model GFW650SSN2WW

Near Groveland Station, NY 14462

Jeremy

Job Details: 06/27/2023

"Customer complaint laundry not spinning out. Found OOB error code. Ran rinse and spin cycle with load that caused problem, cycle completed as expected. Advised customer on loading balanced load. Unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Geneseo, NY 14454

Jeremy

Job Details: 06/27/2023

"Replaced fill valve for long fill error and unit not completing cycles. Tested unit, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Lima, NY 14485

Jeremy

Job Details: 06/27/2023

UI completely unresponsive and unit is not cooling. Ordering UI and control.; ordrng 1 W11082837 (UI) and 1 W11035836 (MAIN CONTROL)

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB00

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/27/2023

"Ice building on bottom of freezer. Found defrost drain frozen over. Removed ice and cleared drain, unit checks good."

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Rochester, NY 14625

Dave F

Job Details: 06/27/2023

Unit has power going to it but Main control the LED is solid and UI is not turning on. Ordering both parts ; rqstng P&A on 1 WD21X31902 (UI) and 1 WD21X24901 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Farmington, NY 14425

Jeremy

Job Details: 06/27/2023

"Unit not completing cycles. Found F4E3 error for wash motor failure. Verified voltage to motor. Replaced sump, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 06/27/2023

"11.64 ohms fresh food evap thermistor called techline SR 7736724799 they deemed the unit unrepairable. Said the thermistor was in range of being under the ice. And had no further parts that could be changed . Fan scroll ,thermistor and UI have been changed from last trip . Unit was in basic defrost from last time . Defrosted unit so customer would have unit for a while but needs a replacement refrigerator."

We serviced a

GE WASHER

Model PTW700BPT0DG

Near Victor, NY 14564

Jeremy

Job Details: 06/27/2023

Replaced stator and motor for binding up. Gearcase not needed. Unit tested good.

We serviced a

GE RANGE

Model JGB735SP1SS

Near Rochester, NY 14616

James

Job Details: 06/27/2023

Bake cycle not heating. Power to igniter but not turning on. Replaced igniter and verified operation. ; used 1 12400035 (Igniter) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Rochester, NY 14612

James

Job Details: 06/27/2023

Replaced door and inspected. New door is dented on bottom lh side. Ordering door. ; ordrng 1 LW11026425 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Irondequoit, NY 14617

James

Job Details: 06/27/2023

Replaced filter housing and valve. Verified pressure to filter housing. Unit still not flowing water. Need filter replaced.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairport, NY 14450

Andres V

Job Details: 06/27/2023

Replaced sump and pump. Tested unit and watched for leaks. Unit is working properly.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Webster, NY 14580

James

Job Details: 06/27/2023

Unit going off balance. Replaced suspension and tested 2 small blankets. Unit risks damage to machine and house to use. Called techline sr7736728340 they advised customer to call customer service for product exchange. If unit is repaired need basket and gearcase.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F1UW

Near Irondequoit, NY 14609

James

Job Details: 06/27/2023

Unit is getting condensation and freezing again. Adjusted feet and reinstalled gasket that was loose on rh side. Customer is to monitor. If problem persists order 5304513783

We serviced a

MAYTAG RANGE

Model MGR6600FZ6

Near Victor, NY 14564

Jeremy

Job Details: 06/27/2023

"Customer complaint broiler not working properly. Checked broiler operation, operating as expected. Instructed customer that oven door needs to remain closed for broiler to continue running. If door remains open for too long burner will turn off. Unit operating as expected."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Rochester, NY 14621

James

Job Details: 06/27/2023

Unit wouldn't power on then when it did the motor made a odd noise. 7-1 error. Ran Diagnostics cycle successfully. Cleaned filter. If problem persists replace W11087227

We serviced a

WHIRLPOOL DRYER

Model NGD4655EW3

Near Rochester, NY 14613

James

Job Details: 06/27/2023

Unit not heating. Igniter turns on for 1 second. Replaced gas coils and verified operation. ; used 1 279834 (Coil) from stock

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Rochester, NY 14606

James

Job Details: 06/27/2023

Replaced infinite switch and tested element. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP3149400 SWITCH- INF

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

James

Job Details: 06/27/2023

Rebuilt unit and calibrated. Tested Diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

GE REFRIGERATOR

Model GFE28GYNIFS

Near Pittsford, NY 14534

Dave F

Job Details: 06/27/2023

Found tubing vibrating on back panel . Moved tubing and noise went away. Tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Scottsville, NY 14546

Jeremy

Job Details: 06/27/2023

Unit leaking from diverter. Quoted for sump replacement. Customer opted out of repair to purchase new unit.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

GE REFRIGERATOR

Model CWE23SP4MJW2

Near Fairport, NY 14450

Andres V

Job Details: 06/27/2023

"Customer has noise coming from fresh food evap fan. Noise is on and off, ordering new evap fan ; ordrng 1 WR60X35205 (Evap fan)"

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Fairport, NY 14450

Andres V

Job Details: 06/27/2023

Unit is still shutting of randomly and UI loses power. I could not duplicate issue but suspect the main control is causing the issue. ; ordrng 1 WD21X27998 (Control board)