We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Clay, NY 13090
Chuck G
Job Details: 07/10/2023
Customer stated that unit is not making ice and water dispenser has hardly No pressure. I replaced ice maker/cycled IM and suggested to the customer to change the water filter as the pressure is good going to unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Clay, NY 13090
Chuck G
Job Details: 07/10/2023
Customer stated that handle fell off. Verified issue. No codes. I reinstalled the handle using loctite on the set screws. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/10/2023
The unit willNot start due to a short in the drain pump circuit. No continuity through lower harness and also no voltage from the drain pump relay. Ordering harness and control. ; rqstng P&A on 1 W11543994 (Control) and 1 W11569161 (Harness)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Spencerport, NY 14559
Dave L
Job Details: 07/10/2023
Replaced drum due to deteriorating drum seals. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rochester, NY 14616
James
Job Details: 07/10/2023
Replaced basket and gearcase. Tested unit and it would not agitate. Replaced capacitor and tested again. Unit functions properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/10/2023
"Door will not unlock and unit will not drain. Found foreign object clogging pump. Removed object, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/06/2023
"Upon arrival the control that was previously installed tested bad. Ordering lid lock W11307244, control W11654023, valve/housing W11127357, motor W11497303, actuator W10913953, cam W10721967 and belt W11239857; ordrng 1 W11307244 (Lid lock) and 1 W11654023 (Control) and 1 W11127357 (Housing) and 1 W11497303 (Motor) and 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/06/2023
Customer stated that unit will not start a cycle. I could not get into diagnostics as the unit would not power off. Ordering encoder W11481116 and control W11481108; rqstng P&A on 1 W11481116 (Encoder) and 1 W11481108 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Salina, NY 13088
Chuck G
Job Details: 07/06/2023
Customer stated that he is still seeing some water when operating the unit. After inspecting unit i found that the drain hose is leaking at the unit. Ordering inner drain hose W10899966 and outer drain hose assembly W11244231; ordrng 1 W11244231 (Outer drain hose assembly) and 1 W10899966 (Inner drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13211
Chuck G
Job Details: 07/06/2023
Customer stated that fresh food compartment is not cooling. After inspecting unit i found that the evap fan tested bad. Ordering evap fan motor WPW10464673; ordrng 1 WPW10464673 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jamesville, NY 13078
Chuck G
Job Details: 07/06/2023
"Customer stated that unit is not powering on with lid locked. I could not get into service diagnostics as UI is not responding to commands. Issue happened upon completion of a cycle , lid remained locked. I broke stroke to remove the load of laundry. Control tested bad. Drain pump tested good 19.3 ohms. Ordering control W11419171, strike W11457841 and lid lock W11394572; rqstng P&A on 1 W11419171 (Control) and 1 W11457841 (Strike) and 1 W11394572 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14621
Dave L
Job Details: 07/06/2023
Pressurized system with nitrogen to track pressure loss. Isolated high side and pressure tested again. Found that unit was leaking just past the holder loop connection inside the case. Unable to repair. ; dspstn on spec-tagged invntry: 1 W11536253 EVAPORATOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14616
Dave L
Job Details: 07/06/2023
Panel orders was not the panel intended. Re ordered; ordrng 1 W11461688 (Panel)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rochester, NY 14612
Dave L
Job Details: 07/06/2023
Replaced console due to communication error. Tested ok.
We serviced a
GE DISHWASHER
Model CDD420P2T0S1
Near Rochester, NY 14612
Dave L
Job Details: 07/06/2023
Replaced lower drawer motor due to unit not draining or starting. Unit drained and began a cycle normally. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details: 07/06/2023
Found noise coming from refrigerator was normal refrigerant noise. Reinstalled kickplate so it was flat
We serviced a
WHIRLPOOL COOKTOP
Model GLS3064R
Near Rochester, NY 14626
Dave L
Job Details: 07/06/2023
Replaced switch harness due to burner sparking.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/06/2023
Dispenser drawer broken and fabric softener not dispensing. Replaced drawer and housing. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/06/2023
Replaced drain pump for not pumping water. Unit tested good.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/06/2023
Replaced drain pump for not pumping water. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Farmington, NY 14425
Jeremy
Job Details: 07/06/2023
"Replaced control, no change. Inspected further, found broken wire where wires come through cabinet. Unable to repair due to location. Called techline SR 7736793260"
We serviced a
GE REFRIGERATOR
Model CWE23SP3MHD1
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/06/2023
"Icemaker not filling, water valve hums but no water coming through. Ordering valve, control and heater.; ordrng 1 WR57X27517 (Valve) and 1 WR55X38248 (Control) and 1 WR02X20621 (Fill tube/heater)"
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Macedon, NY 14502
Jeremy
Job Details: 07/06/2023
"F01 error, control failure. Replaced control, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fairport, NY 14450
Jeremy
Job Details: 07/06/2023
"Not cleaning. Ran diagnostic cycle, found that wash motor seized and not turning pump. Ordering sump.; ordrng 1 W11416362 (PUMP & MOTOR)"
We serviced a
WHIRLPOOL OVEN
Model KFDC506JSS01
Near Pittsford, NY 14534
Jeremy
Job Details: 07/06/2023
"Replaced orifice and clips, all burners working correctly."
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Caledonia, NY 14423
Jeremy
Job Details: 07/06/2023
"Unit making squeaking noise due to faulty idler pulley. Replaced idler, unit tested good.; used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Jordan, NY 13080
Chuck G
Job Details: 07/06/2023
Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Webster, NY 14580
James
Job Details: 07/06/2023
Replaced ui and tested.
We serviced a
MAYTAG WASHER
Model SE7800
Near Rochester, NY 14618
Andres V
Job Details: 07/06/2023
Unit had a bad solenoid that triggers switch for door to lock. Part is no longer made because of the age of the unit.
We serviced a
WHIRLPOOL DRYER
Model LGR6611LQ0
Near Rochester, NY 14619
Andres V
Job Details: 07/06/2023
"Belt got hot and melted on motor pulley also door switch is broken in closed position. Replaced belt and tested it. Unit is heating and tumbling but when you open door it keeps running. Unit needs new door switch.; ordrng 1 WP3406107 (Switch), used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14606
Andres V
Job Details: 07/06/2023
"Customer says ice production is slow. Verfiried that unit is making ice, I checked condenser coils found them covered in hair which can cause unit not to cool properly and cause slow ice production because it's not reaching desired temp to cycle. If customer calls back after they cleaned out coils order. W10886939"
We serviced a
GE RANGE
Model PHS930YP9FS
Near Rochester, NY 14612
Andres V
Job Details: 07/06/2023
Back burner shuts off randomly when front one is being used. Unit seems to be having a power issue pulling to much power causing the other burner to shut down. GE reccomended replacing the control and both burners ; ordrng 1 WB27X43186 (Control) and 1 WB30X38506 (Burner) and 1 WB30X38508 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14612
Andres V
Job Details: 07/06/2023
Unit is having a sealed system issue. Unit was running when I got here but their was zero frost pattern with an amp reading off .89. All fans are running properly. ; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (8/7) and 2 W11504449 (4/2)s and 2 W11504445 (5/4)s and 1 W11506623 (5NK) and 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Rochester, NY 14612
Andres V
Job Details: 07/06/2023
Paint is falling off the inside of front panel. ; ordrng 1 W10806345 (Front panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Greece, NY 14626
Andres V
Job Details: 07/06/2023
"Ran a diagnostic cycle and heater turned on. I cycled power and cleared error codes. Customer is to run a cycle W11087226 see if dishes are dry, if they call back order"
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Rochester, NY 14621
Andres V
Job Details: 07/06/2023
Unit has a f1E0 error for internal board failure. Burners will turn on for a minute then error code pops up. Unit needs new control.; ordrng 1 W11536794 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Rochester, NY 14608
Andres V
Job Details: 07/06/2023
"Unit is infested with roaches, I informed customer that we will not repair a unit in that state because parts will be damaged again in months."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Syracuse, NY 13208
Chuck G
Job Details: 07/06/2023
Replaced evaporator fan. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F1UW
Near Irondequoit, NY 14609
James
Job Details: 07/06/2023
Unit not freezing. Half frost pattern and compressor is overheating. Sealed system parts not in parts breakdown. ; ordrng 1 Compressor and 1 Evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrb322dmbm03
Near Hilton, NY 14468
Dave L
Job Details: 07/06/2023
The compressor is failing due to worn valve. Quoted 917.30 for the compressor. Customer declined to repair.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Livonia, NY 14487
Jeremy
Job Details: 07/06/2023
Customer stated house lights flicker when unit is agitating. Unable to reproduce problem. Motor resistance values check good. Unit agitated and spins without lights flickering. Unit operating as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Clay, NY 13041
Chuck G
Job Details: 07/06/2023
Customer stated that gaskets are coming off. After inspecting unit i found a tear in both the freezer and fresh food gasket. Replaced both gaskets. Unit tested good
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
James
Job Details: 07/06/2023
Replaced gearcase and basket. Calibrated and tested cycle with towels. Unit finished cycle properly.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Ontario, NY 14519
James
Job Details: 07/06/2023
Unit not locking lid. Replaced lid lock and calibrated. ; used 1 W11307244 (Lock) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Webster, NY 14580
James
Job Details: 07/06/2023
"Replaced compressor. System held 140psi for ten minutes and 500 microns. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 2 W11504420 COUPLER BR 8X6 , and 1 W11504431 COUPLER BR 7.5X5"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Webster, NY 14580
James
Job Details: 07/06/2023
F1e4 control error and magnetron is energizing every time door closed. Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Webster, NY 14580
James
Job Details: 07/06/2023
Unit leaking underneath. Door hard to open. Verified airflow to vent outside. Staem valve leaking. Disconnected water to unit. Need valve and door catch. ; ordrng 1 W11267102 (Valve) and 1 WPW10610880 (Catch)
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Rochester, NY 14619
Dave L
Job Details: 07/06/2023
Replaced heater that was leaking from bushing. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brewerton, NY 13029
Chuck G
Job Details: 07/06/2023
Customer stated that unit is still freezing waters that are on third shelf down towards the back. Temps- Freezer compartment -3.3 and fresh food temp 36.8. After inspecting unit i moved the deli drawer to above the crisper drawers so all 3 are now stacked. I asked customer to monitor. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Palmyra, NY 14522
Dave F
Job Details: 07/05/2023
"Compressor is pulling 1.05 amps 7 degrees in freezer 39 in fresh food. Discharge line is hot . Unit has refrigerant in it and had full frost pattern. Restricted the air flow from the freezer to the freshfood . If problem persists . Order defrost thermistor WPW10384183. Freshfood thermistor W11438736 and control W11666427; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504419 COUPLER , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , 2 W11504449 COUPLER , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11562258 EVAPORATOR"
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near Wolcott, NY 14590
James
Job Details: 07/05/2023
Replaced compressor and drier. Unit held 520microns vacuum. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Syracuse, NY 13210
Chuck G
Job Details: 07/05/2023
"Customer concerned about the frost buildup in the freezer. The frost buildup is directly related to the door testing bad. I removed the ice and worked on resealing the gasket , door is still not allowing the gasket to seal. Waiting on new door to arrive. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Syracuse, NY 13210
Chuck G
Job Details: 07/05/2023
Customer stated that unit is not cooling again. Compressor tested bad. Ordering compressor W11547313 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Syracuse, NY 13208
Chuck G
Job Details: 07/05/2023
"Replaced control and compressor. Vacuumed unit down to 385 microns. Charged unit with 43 grams of R600a. Evap has a frost pattern. Explained to customer to give the unit 24 hours to get to temp. I also noticed that the evap fan tested bad, ordering fan motor WPW10464673; ordrng 1 WPW10464673 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Clay, NY 13090
Chuck G
Job Details: 07/05/2023
"Customer stated that fresh food compartment doesnt seem cold enough. Freezer temp .09 , fresh food temp 37.4. Compressor drawing 1 amp. Fans and damper tested good. Evaporator has a full frost pattern. I removed the right top shelf down in order to stager shelves, i Asked customer to monitor and adjust fresh food temp as needed. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Clay, NY 13090
Chuck G
Job Details: 07/05/2023
Customer stated that unit is not starting a cycle. Verified issue. Found that the timer tested. bad Ordering timer W11566735 and knob W11675852. ; ordrng 1 W11566735 (Timer) and 1 W11675852 (Knob)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/05/2023
Customer stated that they have to hold the push to start button for the unit to operate. Verified issue. Motor tested bad. Ordering motor 279827 and blower wheel WP694089; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Livonia, NY 14487
Jeremy
Job Details: 07/05/2023
"Lid strike broken, unit will not start a cycle. Replaced lid strike, ran diagnostic cycle, unit tested good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Pittsford, NY 14534
Dave F
Job Details: 07/05/2023
Replaced diffuser and bin. Charged customer for bin .
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 07/05/2023
Customer stated that she saw smoke coming from unit and will not spin. Error code F0E2-oversuds. After inspecting unit i found that the unit needs a tub assembly W11378552 and rotor W11314361. Called safety SR# 7736729173. Safety is going to offer customer a discount to purchase a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Marion, NY 14505
James
Job Details: 07/05/2023
Freezer led dead. Replaced led and lights began functioning. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Fairport, NY 14450
Jeremy
Job Details: 07/05/2023
Fill chute on new icemaker broken. Reordering icemaker.; ordrng 1 WPW10300022 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAB14
Near Fairport, NY 14450
Jeremy
Job Details: 07/05/2023
"Unit not defrosting, open bi-metal. Defrosted unit so customer can use temporarily. Opting out of repair to purchase new unit."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Newark, NY 14513
Jeremy
Job Details: 07/05/2023
"Replaced UI for incorrect display. Unit not heating on sensor dry cycles, does work on timed dry. Moisture sensor tests good. Bordering control board.; ordrng 1 W11512515 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Waterloo, NY 13165
Jeremy
Job Details: 07/05/2023
"Unit making loud grinding noise coming from gearcase when in spin cycle. Replaced gearcase and cam. Unit tested good.; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE , used 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Geneva, NY 14456
Jeremy
Job Details: 07/05/2023
"Wires pulled from connector on drain pump and cover is broken, lid lock will not engage. Ordering pump, harness and lid latch.; rqstng P&A on 1 W11399437 (PUMP- WATER) and 1 W11513248 (LATCH) and 1 W11643701 (HARNS- WIRE)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jordan, NY 13080
Chuck G
Job Details: 07/05/2023
"Replaced Washplate, hub , gearcase, cam and belt. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Geneva, NY 14456
Jeremy
Job Details: 07/05/2023
"Unit not cooling. Compressor buzzes and trips overload, will not start. Ordering compressor and fittings.; ordrng 1 W11574734 (Compressor) and 1 W11504431 (7/5) and 1 W11504415 (8.5/8) and 1 W11506621 (6NK) and 1 W11506635 (Charging Tube) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Geneva, NY 14456
Jeremy
Job Details: 07/05/2023
"Unit will not drain. Found drain knockout on garbage disposal was not removed preventing unit from draining. Removed knockout, ran diagnostic cycle. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Skaneateles, NY 13152
Chuck G
Job Details: 07/05/2023
Customer stated that unit is not cooling in the fresh food compartment. After inspecting unit i found that the heater tested bad. Ordering harness/heater W11449066. ; ordrng 1 W11449066 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Palmyra, NY 14522
Dave F
Job Details: 07/05/2023
"Compressor is pulling 1.05 amps 7 degrees in freezer 39 in fresh food. Discharge line is hot . Unit has refrigerant in it and had full frost pattern. Restricted the air flow from the freezer to the freshfood . If problem persists . Order defrost thermistor WPW10384183. Freshfood thermistor W11438736 and control W11666427; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504419 COUPLER , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , 2 W11504449 COUPLER , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11562258 EVAPORATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2023
Shimmed freezer door and reheated gasket seats good . Adjusted the freshfood doors and right hand gasket needs to be replaced . Failed to bring freshfood gasket .rescheduling ; ordrng 1 W10830162 (gasket-fip)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW1
Near Rochester, NY 14618
Andres V
Job Details: 07/05/2023
Need to ask Kim if this will be covered. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model AGR6303MMS0
Near Rochester, NY 14623
Andres V
Job Details: 07/05/2023
Unit came with missing knob from factory also a seal that's behind the cavity of the oven is coming off. I cannot find part number seal does not seem to be serviceable. I will contact whirlpool when I come back with knob. ; ordrng 1 W11620546 (Knob)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near Rochester, NY 14618
Andres V
Job Details: 07/05/2023
Unit needs new sump and pump. Quoted the customer but he denied repair
We serviced a
GE REFRIGERATOR
Model ZISS360DMBS
Near Pittsford, NY 14534
Andres V
Job Details: 07/05/2023
Took unit apart and saw that connections were different. ; ordrng 1 WR60X10209 (Fan)
We serviced a
GE RANGE
Model JBS160DM4BB
Near Fairport, NY 14450
Andres V
Job Details: 07/05/2023
I replaced the switches and tested out the burners all burners tested good except for the front right burner. Burner is not making good contact with receptical. ; ordrng 1 WB17T10006 (Block insulator)
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport, NY 14450
Andres V
Job Details: 07/05/2023
Replaced the control. Tested unit on a normal cycle. I watched unit for about 10min and did not see any issues.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Rochester, NY 14625
Andres V
Job Details: 07/05/2023
Replaced UI and main control. Programmed unit then tested it. Unit is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Marion, NY 14505
James
Job Details: 07/05/2023
Drain pump locked. Replaced drain pump and tested twice. Found no leaks.
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Ontario, NY 14519
James
Job Details: 07/05/2023
"Unit making noises due to seized idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hemlock, NY 14466
Jeremy
Job Details: 06/28/2023
Replaced heater in accordance with special project. S17304.; used 1 W11537778 (ELEMENT) from stock
We serviced a
GE WASHER
Model GFD55ESSN1WW
Near Brockport, NY 14420
Dave L
Job Details: 06/28/2023
Heater and high limit read open from control. Ordering both; ordrng 1 WE11X29790 (Heater) and 1 WE04X29793 (High limit)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Rochester, NY 14617
James
Job Details: 06/28/2023
Icemaker motor died mid cycle. Replaced icemaker and it cycled upon install. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
KITCHENAID WASHER
Model KAWE470BWH0
Near Webster, NY 14580
James
Job Details: 06/28/2023
Replaced pump and agitator dogs. Tested successfully. One year warranty on repair.
We serviced a
KENMORE STACKED LAUNDRY
Model 110.88762793
Near Rochester, NY 14607
Dave F
Job Details: 06/28/2023
Replaced lid switch that was broken . Unit now spins and drains. Tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Webster, NY 14580
James
Job Details: 06/28/2023
User interface is unresponsive. Ordering part. ; ordrng 1 W11578046 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Rochester, NY 14624
Dave F
Job Details: 06/28/2023
Freezer temp was 15 and freshfood was 38 . Restricted air flow from freezer to freshfood to keep more cold air in the unit. Customer will monitor .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Geneva, NY 14456
Andres V
Job Details: 06/28/2023
Replaced Ice maker and cycled it. Ice maker is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Geneva, NY 14456
Andres V
Job Details: 06/28/2023
Unit was working properly when I was there. Customer stated that unit has not tripped the breaker in 6 days. I checked power cord for exposed wires and connections in the back but did not see anything. Unit is on a dedicated circuit. Evap fans is running correctly and also the ice maker fan which can cause unit to turn off. Customer is to continue monitoring and see if it happens again
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Geneva, NY 14456
Andres V
Job Details: 06/28/2023
Trim came loose on the front of the drum I put it back in place and tested unit. Unit no longer makes scraping sound
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Seneca Falls, NY 13148
Andres V
Job Details: 06/28/2023
I ran a diagnostic cycle twice also a rinse and spin but did not see any water and could not find any water marks on unit. Customer states it happened twice and hasn't happened again. I did hear belt squealing so I replaced it and calibrated unit. ; used 1 W11239857 (Belt) from stock
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near Wolcott, NY 14590
James
Job Details: 06/28/2023
No cool. Compressor locked at 14amps. Sealed system ; ordrng 1 WR87X43267 (Compressor) and 1 Wr87x30875 (Filter drier) and 1 10x8 lok and 2 5*4s and 2 5*1.8s and 2 7*5s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Seneca Falls, NY 13148
Andres V
Job Details: 06/28/2023
Freezer had ice build up. I checked fan and heating element both tested good. Defrost sensor was loose around copper line. I defrosted the ice and tightened down sensor to line so it doesnt move. Also replaced LED light in the deli tray. ; used 1 W11601310 (LED MODULE) from stock
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Williamson, NY 14589
James
Job Details: 06/28/2023
Replaced belt and top bearing. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Webster, NY 14580
James
Job Details: 06/28/2023
"Unit making scraping noise and hammering when water valve closes. Found gearcase failed and leaked oil on lower parts. Replaced gearcase, belt, cam, actuator and hub. Tested unit successfully. Hammer noise is from water pressure. Recommend turning water shut off halfway or using hammer arrestor. ; used 1 Wpw10006384 (Belt), 1 Wpw10006355 (Actuator), 1 W10721967 (Cam), and 1 W10528947 (Hub) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hemlock, NY 14466
Jeremy
Job Details: 06/28/2023
Replaced sump for failed wash motor. Unit checks good. Found nut missing from third rack causing leak. Ordering nuts and rack mount.; rqstng P&A on 2 W11545286 (Nut)s and 1 W11553484 (LH rack mount)
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Pittsford, NY 14534
Jeremy
Job Details: 06/28/2023
"Replaced motor and sensor for excessive noise, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Irondequoit, NY 14609
James
Job Details: 06/28/2023
Water comes out hot on cool setting. Replaced valve assembly and calibrated. Tested unit in mixed cycle and verified operation. Recommend replacing washer hoses.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Cicero, NY 13039
Chuck G
Job Details: 06/28/2023
"Customer stated that unit is not draining. Error code F9E1-long drain, F0E2-over suds . After inspecting unit i found that the drain pump was clogged. I removed the debris from the pump. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."