We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Irondequoit, NY 14609
James
Job Details:
08/02/2023
Unit wont ignite bake cycle. Found flame spreading contacting burner bracket causing igniter not to spark properly. Adjusted burner and spreader then tested several times.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Skaneateles, NY 13152
Chuck G
Job Details:
08/02/2023
"Replaced console, front right element and front right infinite switch. Upon replacing console i discovered that the new console tested bad. Ordering console W10915661 and ribbon cable W11025616; ordrng 1 W10915661 (Console) and 1 W11025616 (Ribbon cable)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Skaneateles, NY 13152
Chuck G
Job Details:
08/02/2023
"Customer stated that unit temps are still fluctuating. Fresh food and freezer thermistors tested good. Deli drawers are not stacked, i explained to the customer to make sure to keep drawers stacked and keep items free of the venting to maximize airflow. Unit tested good"
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Skaneateles, NY 13152
Chuck G
Job Details:
08/02/2023
"Customer stated that unit is shaking during spin and not spinning out a load of laundry or draining. . Replaced ST provided drain pump. Unit needs gearcase WH49X27322, belt WE12X27300, pulley WH49X27323, shifter WH18X27186, speed sensor WH12X27187, 2x rods assembly WH16X27179, 2x rod assembly WH16X27180 and nut remover WX05X10022; rqstng P&A on 1 WH49X27322 (Transmission) and 1 WE12X27300 (Belt) and 1 WH49X27323 (Pulley) and 1 WH18X27186 (Shifter) and 1 WH12X27187 (Speed sensor) and 2 WH16X27179 (Rod assembly)s and 2 WH16X27180 (Rod assembly)s and 1 WX05X10022 (Nut remover)"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HTB
Near Skaneateles, NY 13152
Chuck G
Job Details:
08/02/2023
IM is now producing ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Auburn, NY 13021
Chuck G
Job Details:
08/02/2023
Replaced right side FF Door and badge. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14616
James
Job Details:
08/01/2023
Unit ten days old. Freezer frozen over. Tested diagnostics and heater and sensors passed. Need control. ; ordrng 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Rochester, NY 14619
Andres V
Job Details:
08/01/2023
Showed customer how to reset filter light.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Hilton, NY 14468
Dave L
Job Details:
08/01/2023
Replaced sump due to leaking diverter
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Perry, NY 14530
Jeremy
Job Details:
08/01/2023
Cold water valve on unit is not closing and unit is filling with cold water without running. Ordering valve.; ordrng 1 WH13X27314 (Valve)
We serviced a
GE REFRIGERATOR
Model GNE25JYKHFFSY
Near Webster, NY 14580
James
Job Details:
08/01/2023
Replaced doors and mullion. Inspected unit and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Bloomfield, NY 14469
Jeremy
Job Details:
08/01/2023
"Replaced evap fan motor and blade for excessive noise, unit tested good."
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Hilton, NY 14468
Dave L
Job Details:
08/01/2023
"Unit displaying aids error. Found debris clogging pressure hose. Cleaned hose, pump clean out and properly installed drain hose"
We serviced a
KENMORE WASHER
Model 110.20632990
Near Rochester, NY 14619
Andres V
Job Details:
08/01/2023
"When unit is put into a spin you could hear motor humming for a minute then trip the breaker. Took unit apart check couplers and capacitor. Both checked good, when I had motor out it would spin very slowly. Unit needs new motor but customer has decided to replace the unit."
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX335HPS01
Near Canandaigua, NY 14424
Jeremy
Job Details:
08/01/2023
Replaced door wrap and nameplate for dent and replaced hinges.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HB02
Near Webster, NY 14580
James
Job Details:
08/01/2023
Lock will not turn off. Disconnected ui to inspect and lock turned off when plugged in. Customer is to monitor. If problem remains order W11293216
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB01
Near Ontario, NY 14519
James
Job Details:
08/01/2023
Replaced lh door switch. Switch functions properly. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14623
Andres V
Job Details:
08/01/2023
Replaced sump and pump. Tested unit and checked for leaks. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model MVWC360AW0
Near Rochester, NY 14623
Andres V
Job Details:
08/01/2023
"Unit is leaking oil into basket of the unit, also the agitator spins freely and does not agitate very well. Unit needs new gearcase and agitator. Gave customer a quote for repair but they want to invest In a new one."
We serviced a
GE DISHWASHER
Model GDT645SYN5FS
Near Rochester, NY 14618
James
Job Details:
08/01/2023
Replaced slides and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details:
08/01/2023
Sr7736992581 unit is cooling poorly due to a low refrigerant charge. Pressurized with 134lb nitrogen charge. All exposed joints showed no leaks. Documented with techline. They will contact me or the customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near East Rochester, NY 14445
James
Job Details:
08/01/2023
Food freezing on all shelves. Replaced damper and tested. Set temp to 38. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Canandaigua, NY 14424
Jeremy
Job Details:
08/01/2023
"Gearcase leaking oil, basket hub stripped and control will not turn on any loads in diagnostics. Ordering gearcase, hub, cam, control and suspension.; ordrng 1 W11116592 (Control) and 1 W11454734 (Gearcase) and 1 W10721967 (CAM) and 1 W10528947 (HUB) and 1 W11130362 (Suspension)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Henrietta, NY 14467
Andres V
Job Details:
08/01/2023
Took unit apart checked rollers and pulleys which looked good. Put unit back together and ran it but could not hear any noises. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
Dave L
Job Details:
08/01/2023
I the auger is seized due to warmAir entering the ice door and freezing in the ice compartment. Ordering auger and ice door; ordrng 1 W11307588 (Auger) and 1 W11423784 (Ice door)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Irondequoit, NY 14617
Dave L
Job Details:
08/01/2023
Customer is unable to get the washer to fill with water during the clean cycle. Tested valves successfully in diagnostics. Suspecting the hot water valve coil is failing under load. Replaced valve. Customer to monitor . ; dspstn on spec-tagged invntry: 1 W11595805 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Fairport, NY 14450
James
Job Details:
08/01/2023
"Unit functioning for one day then lost food. Found lokring failed steel drier connection. Replaced filter drier and tested. Unit held 370 microns. Customer is to monitor. ; used 1 W11504436 (6*1.8), 1 W11504445 (5*4), and 1 WPW10143759 (Uv drier) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Palmyra, NY 14522
Jeremy
Job Details:
08/01/2023
Customer concerned about laundry bunching in basket. Customer using extra power setting and laundry is bunching when unit is agitating without water. Advised customer to run unit without extra power selected. Demonstrated difference with option selected and off. Unit operating as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14618
Andres V
Job Details:
08/01/2023
Cleaned out the inside of the pump found it to be clogged. Installed new drain pump and tested it. Unit is draining now. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14625
James
Job Details:
08/01/2023
Unit catching clothes in front bearing. Replaced bearing assembly and tested.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Webster, NY 14580
Andres V
Job Details:
08/01/2023
Insulation on the kickpanel was hanging off. Tucked insulation in so customer can't see it.
We serviced a
KENMORE DISHWASHER
Model 665.15765691
Near Irondequoit, NY 14609
Andres V
Job Details:
08/01/2023
Unit is leaking from the bottom left side and between the control panel and front panel. Unit needs new inner door but part is no longer made.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14609
Andres V
Job Details:
08/01/2023
Started a normal cycle on unit and watched it for 25min I did not see any water leaking underneath customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14613
James
Job Details:
08/01/2023
No cold water. Hot cold reversed. Corrected hoses and ran calibration. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Rush, NY 14543
Dave F
Job Details:
08/01/2023
Wash motor is failing and found unit needs heater replaced. Will repair heater when removing sump. . Left sump with customer until repair and ordering spray arms ; ordrng 1 W11550888 (Lower spray arm) and 1 W11545334 (Upper spray arm)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near East Syracuse, NY 13057
Chuck G
Job Details:
08/01/2023
Replaced UI. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPA01
Near Jamesville, NY 13078
Chuck G
Job Details:
08/01/2023
Customer stated that unit is not powering on. After inspecting unit i found that the drain pump assembly tested bad. Ordering assembly drain pump W11539855. ; ordrng 1 W11539855 (Drain pump assembly)
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Rochester, NY 14617
Dave L
Job Details:
08/01/2023
Unit is not sensing flame. Visible damage to 180k resistor on DSI control. Replaced control. Tested ok.
We serviced a
HAIER REFRIGERATOR
Model HA10TG21SW
Near Rochester, NY 14613
Dave L
Job Details:
08/01/2023
Customer canceled stating unit is no longer at the residence. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Jamesville, NY 13078
Chuck G
Job Details:
08/01/2023
Customer stated that unit is taking too long to dry a load of laundry. After inspecting unit i found that the unit tested bad for airflow with vent attached and good without vent attached. Unit is cycling heat as intended. I suggested to the customer to clean the vent hose or replace it. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Manlius, NY 13104
Chuck G
Job Details:
08/01/2023
Customer stated that unit will randomly stop cooling. After inspecting unit i found that the control tested bad. Replaced control. Unit tested good
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Kirkville, NY 13082
Chuck G
Job Details:
08/01/2023
"Replaced gearcase, capacitor, actuator, cam and belt. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about mixed loads, how to load the unit, cycle section and how much HE detergent to use. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
James
Job Details:
08/01/2023
Dropped off parts
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Cicero, NY 13039
Chuck G
Job Details:
08/01/2023
"Customer stated that he saw sparking in the dryer vent. After inspecting unit i found that the airflow, lint filter, motor, Ignitor, burner assembly and timer all tested good. I ran unit without the vent attached and with the vent attached but could not duplicate the issue. I did watch a customer provided video that shows what looks to be static electricity in vent, not the unit. Called safety SR#7736933173"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cicero, NY 13039
Chuck G
Job Details:
08/01/2023
Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
GE DISHWASHER
Model GDP665SYN8FS
Near Macedon, NY 14502
Jeremy
Job Details:
08/01/2023
"Tub is detached from frame on rear side, frame is bent on both sides. Heater is damaged and wires pulled from heater. Tub is not listed as a serviceable part. Unit not repairable."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Fairport, NY 14450
Jeremy
Job Details:
08/01/2023
"Replaced gearcase, hub, cam and belt for basket wobble and oil leaking. Ran calibration, unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , and 1 WPW10006384 BELT"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Churchville, NY 14428
Dave L
Job Details:
08/01/2023
Unit would not shift into agitate due to shifter arm no longer seated in cam. Replaced shifter. Tested ok. ; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Baldwinsville, NY 13027
Chuck G
Job Details:
08/01/2023
Customer stated that the unit is leaking. After inspecting unit i found that the leak was coming from the heater. Unit had bad heater. Replaced heater. Ran a diagnostic test cycle in which the unit operated as intended. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Pittsford, NY 14534
Jeremy
Job Details:
08/01/2023
"Front left burner is not igniting. Switched right flame spreader to left and it ignites. Needs flame spreader. Quoted for part, customer opted out of repair at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14624
Dave L
Job Details:
08/01/2023
Unit will not dispense water or makeNormal size ice cubes. Used filter bypass to rule out filter issue. Water supply to the refrigerator is good. The water installation is utilizing a plastic push connector. This connector reduces the water line ID and has clogged the end of the filter housing. Flushed filter housing. Water began to flowNormally. Highly recommending removing the current water installation and using copper. Left water shut off.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0LZ2
Near Hilton, NY 14468
Dave L
Job Details:
08/01/2023
Oven is not advancing past preheat. Started a bake cycle. Unit began to preheat but was taking an excessively long time to heat up by 5 degree increments. Found that the right hand side of the door was not closing completely leaving the door switch open. Adjusted door and retested. Unit began to heat normally afterwards.
We serviced a
GE REFRIGERATOR
Model GNE21FSKGFSS
Near Avon, NY 14414
Dave F
Job Details:
08/01/2023
Both fresh food gaskets are torn. Tightened handles. Found the unit had a lot of moisture on the door. Found mullion wire was broken . Ordering mullion .; rqstng P&A on 1 WR17X25027 (articulating mullion) and 2 WR14X25190 (gasket door french)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Camillus, NY 13031
Chuck G
Job Details:
08/01/2023
Customer stated that they are concerned about ice production and that the door seal is ripping. Verified issues. Upon inspecting unit i found that the IM and right door gasket tested bad. Replaced IM and door gasket. Cycled unit. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Geneseo, NY 14454
Jeremy
Job Details:
07/27/2023
Replaced blower for excessive noise. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Victor, NY 14564
Jeremy
Job Details:
07/27/2023
"Water leaking from reservoir inlet tube at filter connection. Ordering reservoir and ties.; ordrng 1 W11168758 (Reservoir) and 5 W11390781 (TIES, WIRE)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Rochester, NY 14625
Andres V
Job Details:
07/27/2023
Wire that was no making contact came apart after last repair. I tried to put it back together but was not working.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hilton, NY 14468
Dave L
Job Details:
07/27/2023
Out of warranty dispatch customer was unaware that it would not be covered and canceled at the door
We serviced a
GE MICROWAVE
Model PK7800SK5SS
Near Penfield, NY 14526
Andres V
Job Details:
07/27/2023
Unit has a faulty magnatron causing unit not to heat. You can hear it when heating up food. Reccomend replacing magnatron and diode. ; ordrng 1 WB26X32629 (Magnatron) and 1 WB27X10037 (Diode) and 1 WB27X10701 (Capacitor) and 1 WB20X10048 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Rochester, NY 14612
Dave L
Job Details:
07/27/2023
Replaced control due to no voltage to fr heater. Tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, NY 14626
Dave L
Job Details:
07/27/2023
iGearcase spline has worn away causing the hub to strip. Requesting auth for gear case and hub; rqstng P&A on 1 W11454734 (Gear case) and 1 W10528947 (Hub)
We serviced a
KENMORE WASHER
Model 110.29822801
Near Rochester, NY 14606
Dave L
Job Details:
07/27/2023
Unit would not drain or spin due to a sock stuck in the drain pump. Removed sock. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Jeremy
Job Details:
07/27/2023
"Clips on filter plate have broken due to stress from trying to remove filter, filter will not come out of filter head. Ordering filter head and plate.; ordrng 1 W11346623 (Filter Head) and 1 WP67001668 (Filter plate)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Victor, NY 14564
Jeremy
Job Details:
07/27/2023
"Vent assembly was not installed properly allowing moisture to escape all around door causing joints in cabinetry to separate. See photos. Wash motor does not run, getting proper voltage. Installed vent correctly, ordering sump.; ordrng 1 W11416362 (Sump)"
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Macedon, NY 14502
Jeremy
Job Details:
07/27/2023
UI unresponsive again. Ordering console under Appliance Tec warranty.; ordrng 1 W11413567 (Console)
We serviced a
JENN AIR RANGE
Model SVD48600B
Near Webster, NY 14580
Andres V
Job Details:
07/27/2023
Control panel is working but the display does not. Display does have power going to it. Unit needs new display. ; ordrng 1 WP71001799 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Spencerport, NY 14559
Dave L
Job Details:
07/27/2023
"Replaced sump due to open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cidm01
Near Fairport, NY 14450
Jeremy
Job Details:
07/27/2023
Unit not making ice. Found wires in harness below door hinge broken. Unit needs new freezer door. Customer does not want to proceed with repair but would like quote emailed to them.
We serviced a
ROPER WASHER
Model RTW4641BQ0
Near Fairport, NY 14450
Jeremy
Job Details:
07/27/2023
"Unit not filling with warm water. Will fill with hot and cold individually. Unit needs control board.; ordrng 1 W10636054 (Contol), dspstn on spec-tagged invntry: 1 WPW10683603 VALVE"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Webster, NY 14580
Andres V
Job Details:
07/27/2023
"I explained to customer how to change temp settings. Their was a miscommunication with the instructions, customer believed that their was a display showing what temp unit is set to but theirs only three setting the temp can be switched to."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Webster, NY 14580
Andres V
Job Details:
07/27/2023
Replaced heating element for SPW11540964. Tested unit for leaks. ; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Webster, NY 14580
Andres V
Job Details:
07/27/2023
Unit was Inna drying cycle when I was diagnosing it. I checked power output to heater and found no voltage. Ordering new control board. ; ordrng 1 W10866124 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Irondequoit, NY 14622
Andres V
Job Details:
07/27/2023
"Replaced the control and drain pump. Tested unit, unit is responding to commands now and draining. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Baldwinsville, NY 13027
Chuck G
Job Details:
07/27/2023
Customer stated that the units timer does not shut off. I verified the issue. Connections tested good. Timer tested bad. Ordering timer W11685947 and knob W11675852; ordrng 1 W11685947 (Timer) and 1 W11675852 (Center knob)
We serviced a
GE RANGE
Model PP9830SR1SS
Near Pittsford, NY 14534
Jeremy
Job Details:
07/27/2023
Shaft on front left infinite switch has broken off inside knob. Ordering switch and knob. Techline instructed to order both switches to ensure correct part ordered.; ordrng 1 WB24X10175 (Infinite Switch) and 1 WB03X10324 (Knob) and 1 WB24X10176 (Infinite Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14608
Andres V
Job Details:
07/27/2023
Unit has a sealed system issue. The evaporator had no frost pattern and compressor was pulling .3 amps. ; ordrng 1 W10836706 (Evaporator) and 1 W10913006 (Process tube) and 3 W11504420 (8/6)s and 1 Wpw10143759 (Dye drier) and 1 W11504434 (6/2) and 1 W11504433 (6/4) and 1 W11504436 (6/1.8) and 1 WPW10507886 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Pittsford, NY 14534
Jeremy
Job Details:
07/27/2023
Not making ice. Found broken wire below freezer door hinge. Temporarily repaired wire so customer has ice. Unit needs new freezer door. Customer does not want to replace door at this time.
We serviced a
GE RANGE
Model JVM3160RF8SS
Near Rochester, NY 14612
James
Job Details:
07/27/2023
Unit shut off while cooking. 123v to noise filter and no power to display. Need filter board and fuse. ; ordrng 1 WB27X29801 (PCB) and 1 WB27X35672 (Fuse) and 1 WB02X35509 (Noise filter)
We serviced a
WHIRLPOOL OVEN
Model KOSE900HBS00
Near Spencerport, NY 14559
Dave L
Job Details:
07/27/2023
Customer states that oven still will not reach 450 since repair. Set temp offset and checked temps in bake cycle at 470 tested ok ATEC warranty
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14609
Dave L
Job Details:
07/27/2023
Unit is missing voltage from L2 fuses disconnect is damaged. Recommending that the customer have a licensed electrician repair. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM03
Near Spencerport, NY 14559
Dave L
Job Details:
07/27/2023
Freezer gasket loose in door channel. Secured gasket with adhesive. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Clay, NY 13041
Chuck G
Job Details:
07/27/2023
Customer stated that door switch broke when something that fell off the top shelf hit it. Replaced door switch. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Verona, NY 13478
Chuck G
Job Details:
07/27/2023
Replaced compressor. Vacuumed unit down to 380 microns. Charged unit with 48 grams of R600a. Evap had a frost pattern. I explained to customer to give unit 24 hours to get to temp. Unit tested good
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Spencerport, NY 14559
Dave L
Job Details:
07/27/2023
Unit making a screeching noise during spin. Found belt making contact with motor housing. Debris in belt guard causing the belt to move out of place resulting in the noise. Re installed belt and tested. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Verona, NY 13478
Chuck G
Job Details:
07/27/2023
"Replaced thermistor, fan harness and door switch. I explained to customer to give unit 24 hours to get to temp. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Verona, NY 13478
Chuck G
Job Details:
07/27/2023
Customer stated that door seals are bad. After inspecting unit i applied heat to the door seals resealing the door gaskets. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Rochester, NY 14612
James
Job Details:
07/27/2023
"Unit squeaking during cycle. Replaced belt and rollers. Adjusted vent outlet and verified heat to outside. ; used 1 341241 (Belt), and 1 349241t (Rollers) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Webster, NY 14580
James
Job Details:
07/27/2023
Replaced parts and verified airflow to ff section. Customer is to monitor temperature.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089WEP11
Near Webster, NY 14580
James
Job Details:
07/27/2023
Unit leaking due to frozen drain tube. Cleaned drain tube and removed ice.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14607
James
Job Details:
07/27/2023
Replaced pumps and controls. Tested diagnostics and normal cycle successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14609
James
Job Details:
07/27/2023
Replaced control and handles. Unit powered on once plugged in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Rochester, NY 14606
James
Job Details:
07/27/2023
Unit stopped cooling and freezer lost food then turned itself back on. Full frost pattern. Need control for intermittent operation. ; ordrng 1 W11035836 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
James
Job Details:
07/27/2023
Replaced parts. Found no issues after installed. Customer wants to proceed with door bins and shelf support. ; ordrng 1 W11561069 (Shelf) and 1 Sh15 and 2 W11026416 (Bin)s
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14626
James
Job Details:
07/27/2023
Unit unable to spin. Gearcase is worn and basket is wobbling. Impeller seized to gearcase. ; ordrng 1 W11393685 (Drive) and 1 W10734521 (Slider) and 1 W10902814 (Impeller) and 1 W10811960 (Wash basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Greece, NY 14626
Andres V
Job Details:
07/26/2023
Informed customer that noise is standard operation coming from compressor and we can't do anything about it.
We serviced a
MAYTAG DRYER
Model GGW9250PW2
Near Rochester, NY 14615
Andres V
Job Details:
07/26/2023
Unit has a weak flame coming out of burner. I reccomended replacing the burner assembly. Gave customer a quote and they have decided to buy a new dryer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near East Rochester, NY 14445
James
Job Details:
07/26/2023
Unit freezing food down left side of fridge all of the way down. Found reservoir not installed properly and pushing crisper forward. Adjusted reservoir. Found damper is intermittently opening and closing non stop. ; ordrng 1 W11236851 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXEMMWB03
Near Caledonia, NY 14423
Dave F
Job Details:
07/26/2023
Evap drain pan was frozen . Defrosted drain pan and installed heat probe wire. Unit tested good
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Rochester, NY 14622
Andres V
Job Details:
07/26/2023
Customer having issues with fresh food item freezing. I believe the air tower is not sealing properly and causing items to freeze. ; ordrng 1 WR14X25128 (Air tower) and 1 WR60X27396 (Damper)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Webster, NY 14580
Andres V
Job Details:
07/26/2023
"Installed evap fan. Turned cooling back on, fan is now blowing at an appropriate speed. Informed customer unit can take up to 24hrs to cool"