We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14622
Dave L
Job Details:
09/21/2023
"Left hand freezer slide is binding preventing the door from closing properly. Ordering slide. ; ordrng 1 W11265130 (Slide), used 1 Sh (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, NY 14626
Dave L
Job Details:
09/21/2023
Wash basket is not round and causing spin issues. Ordering basket ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model LSQ9564JQ0
Near Rochester, NY 14615
Dave L
Job Details:
09/21/2023
Lid switch worn and not closing. Quoted for switch. Customer declined.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14612
Dave L
Job Details:
09/21/2023
Spoke to customer. Agreed to replace drain pump. Rescheduled ; ordrng 1 W10876537 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hilton, NY 14468
Dave L
Job Details:
09/21/2023
Water valve is noisy. Ordering valve and pressure reducer ; ordrng 1 W11579561 (Valve) and 1 W10786952 (Pressure reducer)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Salina, NY 13088
Chuck G
Job Details:
09/20/2023
"Customer stated that they are concerned about the SD error. Error codes F0E2-over suds, F5E2-lock failure, F5E3-unlock failure and F8E1-long fill. I cleared codes. I ran a diagnostic cycle in which the unit operated as intended. Lid lock and valves tested good. I explained to the customer what SD means, how much HE detergent to use, how to load the unit and cycle selection. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14609
James
Job Details:
09/20/2023
6.62k ff thermistor. 7.18k freezer thermistor freezer at -10 degrees. Ff at 36 on recommended. No power to ff thermistor. No continuity through grey wires on p5. Harness issue. Couldn't get through to techline. Non repairable. ; schdld next appmnt for 9/21 THU !
We serviced a
AMANA REFRIGERATOR
Model AFB2534DEB
Near Rochester, NY 14625
James
Job Details:
09/20/2023
Freezer light not coming on. Switch getting stuck. Replaced switch and verified operation. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Rochester, NY 14625
James
Job Details:
09/20/2023
Replaced acu and tested. Ran calibration and diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11568984 HARNS- WIRE
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Canandaigua, NY 14424
Jeremy
Job Details:
09/20/2023
Unit needs door bracket kit W10883496 for door glass coming loose. Quoted for bracket kit. Customer declined repair.
We serviced a
GE REFRIGERATOR
Model CFE28TSHFSS
Near Penfield, NY 14526
James
Job Details:
09/20/2023
Replaced thermistors and reset power. Customer is to monitor temperature.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Clifton Springs, NY 14432
Jeremy
Job Details:
09/20/2023
"Basket hub is stripped and basket has extreme wobble causing no spin. Splines on gearcase stripped. Need basket, hub, belt, cam and gearcase.; rqstng P&A on 1 W10721967 (CAM) and 1 W11454734 (GEARCASE) and 1 W10752719 (BASKET, INNER) and 1 W10528947 (HUB) and 1 W11239857 (BELT)"
We serviced a
GE REFRIGERATOR
Model GWE19JYLGFFS
Near Webster, NY 14580
James
Job Details:
09/20/2023
"Called techline. They had me check harness to mullion and connections to water lines. Found continuity through harness and power to mullion when in diagnostics cycle. Customer following up with customer service since they told customer that they would exchange unit if its still not functioning. J2 -6 j2-8 mullion ; ordrng 1 WR55X35345 (Ui) and 1 WR57X30890 (Valve), states that autho needed"
We serviced a
GE DRYER
Model DHDSR46GG7WW
Near Ontario, NY 14519
James
Job Details:
09/20/2023
Unit intermittent to start cycle and stops cycle prematurely. Timer knob loose. Need timer and knob. ; ordrng 1 Sh15 and 1 WE1M654 (Knob)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Clifton Springs, NY 14432
Jeremy
Job Details:
09/20/2023
"Unit not hooked up to water or drain. Lid strike broken. Replaced lid strike and tested lock, tested good. Unit will need to be hooked up if further service is required.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Clifton Springs, NY 14432
Jeremy
Job Details:
09/20/2023
"Unit has faulty suspension casting excessive shaking. Belt has come off and shield broken off. Motor pulley worn. Ordering shield, screws, belt, suspension, cam, motor and actuator.; rqstng P&A on 1 W11217817 (SUSPENSION) and 1 W11239857 (BELT) and 1 W10721967 (CAM) and 1 W11409708 (SHIELD) and 2 W11573574 (Screw)s and 1 W10913953 (Actuator) and 1 W11497303 (MOTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Salina, NY 13088
Chuck G
Job Details:
09/20/2023
Replaced IM. Cycled unit. I explained to customer to give that unit 72 hours to start making ice. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Clyde, NY 14433
Jeremy
Job Details:
09/20/2023
"Oven not heating. Found it will light but not sensing flame causing lockout. Replaced ignitor, unit checks good.; used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Williamson, NY 14589
James
Job Details:
09/20/2023
Replaced basket and suspension. Calibrated and tested high spin successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Camillus, NY 13031
Chuck G
Job Details:
09/20/2023
Remove ice from evaporator using a steamer.I heater/harness and thermistor. After repair i discovered that the evap fan tested bad. Ordering evap fan motor W11559968. ; ordrng 1 W11559968 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Clyde, NY 14433
Jeremy
Job Details:
09/20/2023
"Shifter not engaging cam all the way causing clicking noise and F7E1 error. Replaced cam and shifter, unit tested good. If problem persists order gearcase and control.; used 1 W10721967 (CAM), and 1 WPW10006355 (Actuator) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Camillus, NY 13031
Chuck G
Job Details:
09/20/2023
Customer stated that they can smell a burning smell while operating the unit. After inspecting unit i discovered that the motor tested bad. Ordering motor 279827 and blower wheel WP694089; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Marcellus, NY 13108
Chuck G
Job Details:
09/20/2023
"Customer stated that unit is not cooling and is missing bins. After inspecting unit i found that the door switch was taped shut preventing control to be used and light not to come on, verified the missing bins. Ordering bin, meat tray and bottom shelf trim ; ordrng 1 WPW10234241 (Door trim) and 1 W11256433 (Meat pan) and 1 WP2256704 (Crisper)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Skaneateles, NY 13152
Chuck G
Job Details:
09/20/2023
Replaced control. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Newark, NY 14513
Jeremy
Job Details:
09/20/2023
Unit not cooling. No frost on evaporator. Compressor is running. Sealed system leak. Ordering sealed system.; ordrng 1 W11625643 (Evaporator) and 1 W11504415 (8.5/8) and 1 W11504450 (4/1.8) and 1 W11656989 (Compressor) and 1 W11504432 (6/5) and 1 W11506619 (8 NK) and 1 W11506638 (8 Nav) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504448 (5/1.8) and 1 W11506635 (Access Valve) and 1 W11504416 (8.5/6)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Macedon, NY 14502
Jeremy
Job Details:
09/20/2023
Replaced control boards for both ovens not heating. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Farmington, NY 14425
Jeremy
Job Details:
09/20/2023
"Unit not completing cycles. Wash motor not running. Tested voltage to motor. Replaced sump and tested, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Williamson, NY 14589
James
Job Details:
09/20/2023
Unit delivered with damaged door. Replaced fridge door and inspected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details:
09/20/2023
Need parts that were ordered. Customer scheduled for Tues. ; schdld next appmnt for 9/26 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Webster, NY 14580
Andres V
Job Details:
09/20/2023
UI display is starting to go out and can't see what setting is set to. Unit needs a UI. ; ordrng 1 W11632709 (Ui)
We serviced a
KENMORE WASHER
Model ="110.22892100"
Near Rochester, NY 14625
Andres V
Job Details:
09/20/2023
Pressure hose fell off again. I used zip tie to help hose stay on so doesnt come off during a cycle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14608
Andres V
Job Details:
09/20/2023
Right side rack adjuster was broken the wheels came off. I replaced both sides and had customer test it out. Rack is now working properly ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details:
09/20/2023
"Control not sensing doors are closed when doors are closed. Tested all components in diagnostics, all checked good. Ordering control and LED board.; rqstng P&A on 1 W10843055 (Control) and 1 W10830288 (LED Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Auburn, NY 13021
Chuck G
Job Details:
09/20/2023
"Customer stated that unit is not cooling. Unit is pulling 3.7 watts , should be 144 watts. Compressor tested bad. Ordering inverter W11320585, compressor W11455472 and lokrings ; ordrng 1 W11320585 (Inverter box) and 1 W11455472 (Compressor) and 2 W11504420 (8/6)s and 1 W11506635 (Access valve) and 1 W11504431 (7/5)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cayuga, NY 13034
Chuck G
Job Details:
09/20/2023
Fresh food temp 38.9 and freezer temp .08. Replaced air diffuser and fresh food thermistor. Unit tested good
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Cayuga, NY 13034
Chuck G
Job Details:
09/20/2023
Installed spacers on freezer compartment track. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Auburn, NY 13021
Chuck G
Job Details:
09/20/2023
Customer canceled service.
We serviced a
IKEA OVEN
Model IBS550PWS00
Near Skaneateles, NY 13152
Chuck G
Job Details:
09/20/2023
Replaced led module. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Rochester, NY 14611
Andres V
Job Details:
09/20/2023
Unit had a F51 error code for motor rps failure. I put unit Into a drain and spin which it did spin but I could hear a noisey bearing. Gave customer a quote for bearing repair but he wants to invest in a new one. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14626
Andres V
Job Details:
09/20/2023
Unit has no error codes and is agitating properly. I did see that fabric softener dispenser is damaged and not staying in place. ; ordrng 1 W11205050 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
Andres V
Job Details:
09/20/2023
Installed new door switch on unit and cleared evaporator. Unit is cooling and working properly. ; ordrng 1 W11457217 (Door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Hilton, NY 14468
Andres V
Job Details:
09/20/2023
Unit is not going into a defrost mode caused by a poor connection at the heater assembly. Ordering new assembly and thermistor clip.; ordrng 1 W11650661 (Heater assem) and 1 W11546684 (Clip)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14621
Andres V
Job Details:
09/20/2023
The wires going to drain pump broke off the connectors. I put new connectors on and then tested it. Unit is now draining and working properly.
We serviced a
GE WASHER
Model GUD27ESSMWW
Near Rochester, NY 14605
Andres V
Job Details:
09/20/2023
Found a sock stuck under motor causing belt to fall off. I took out all socks and reinstalled the belt then replaced the pump. Tested unit on a normal cycle I watched it fill then go into a wash. Tested pump out and watched for leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Brockport, NY 14420
Dave L
Job Details:
09/19/2023
Freezer and fresh food are cooling poorly. Found partial frost pattern on freezer evaporator indicating a low side refrigerant leak. Fresh evaporator is not defrosting. Quoted for evaporator and fresh food harness with fan. Customer declined to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Spencerport, NY 14559
Dave L
Job Details:
09/19/2023
Replaced lh slide that was stuck. Tests ok.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SP0NR
Near Phoenix, NY 13135
Chuck G
Job Details:
09/19/2023
"Customer stated that the lock keeps clicking and door is leaking. Error code - latch failure. After inspecting unit i found that the bellow tested good, found detergent leaking into the door dripping onto the floor. Lid lock continues to click when activating lock. Ordering latch WH01X29528 and door WH10X29525; rqstng P&A on 1 WH01X29528 (Latch) and 1 WH10X29525 (Door)"
We serviced a
GE REFRIGERATOR
Model GYE22HSKESS
Near Rochester, NY 14624
Dave L
Job Details:
09/19/2023
Ice build up in freezer is keeping door from shutting. ClearedClogged defrost drain and removed ice from freezer.
We serviced a
GE WASHER
Model GFWN1100L0WW
Near Rochester, NY 14624
Dave L
Job Details:
09/19/2023
Found water supply leaking at the valve packing on shut off. This will require a plumber to repair. Also noticed thermal damage to dryer receptacle and cord. Left both units un plugged.
We serviced a
GE REFRIGERATOR
Model GTS22KYNCRFS
Near Rochester, NY 14624
Dave L
Job Details:
09/19/2023
Replaced control due to calibration issue. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14616
Dave L
Job Details:
09/19/2023
Replaced deli led tests ok. ; used 1 W11601310 (MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rochester, NY 14616
Dave L
Job Details:
09/19/2023
Replaced ice maker. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 1 W10898445 CNTRL- ELEC
We serviced a
AMANA WASHER
Model NTW4516FW
Near Rochester, NY 14620
James
Job Details:
09/19/2023
Customer cancelled service
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Dansville, NY 14437
Jeremy
Job Details:
09/19/2023
"Unit not starting. Found broken door switch. Replaced door switch and tested, tested good."
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Fulton, NY 13069
Chuck G
Job Details:
09/19/2023
Customer stated that unit is locking sometimes. Error code F5E2-lid lock failure. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Rochester, NY 14618
James
Job Details:
09/19/2023
Cleaned igniter and adjusted. Burner turns off about 60 seconds in. Replaced spark module and tested. Unit functions every time tested. Customer is to monitor. ; used 1 Sh15 from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB22QABL10
Near Rochester, NY 14618
James
Job Details:
09/19/2023
Replaced door closer and tested. Unit functions properly.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Mexico, NY 13114
Chuck G
Job Details:
09/19/2023
"Installed nut remover, washer, transmission, belt, screw, shifter, pulley, clutch, agitator base and auger. Preformed diagnostic tests-unit tested good"
We serviced a
GE DRYER
Model GFD55ESSNOWW
Near Oswego, NY 13126
Chuck G
Job Details:
09/19/2023
Customer stated that the cycle selector is not letting him select certain cycles and after a power outage all lights were flashing. Verified issue. ordering UI board WE22X35102 and main control WE22X34277; rqstng P&A on 1 WE22X35102 (UI board) and 1 WE22X34277 (Main control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14626
Dave L
Job Details:
09/19/2023
Replaced upper and lower spray arms that were no longer spinning. Tests ok.
We serviced a
WHIRLPOOL RANGE
Model KSGG700EBS2
Near Rochester, NY 14626
Dave L
Job Details:
09/19/2023
Customer concerned with oven not heating to set temp. Found oven set to Celsius. Changed to F. Tests ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Oswego, NY 13126
Chuck G
Job Details:
09/19/2023
"Customer stated that unit is not going through a cycle. Error code 2x F7E1-tach missing, F0E5-overload, F7E4-. I ran a diagnostic cycle in which the unit threw a F7E1. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS4
Near Rochester, NY 14626
Dave L
Job Details:
09/19/2023
Touch panel keeps changing clock settings on its own. Ordering panel. ; ordrng 1 W11202852 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near East Rochester, NY 14445
James
Job Details:
09/19/2023
"Ff at 28 deg on lh side and building up moisture. Suspect insulation void in liner. Called techline. They said to replace ui and if that doesn't resolve issue, unit is non repairable. ; ordrng 1 W11567938 (Ui)"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Hilton, NY 14468
Dave L
Job Details:
09/19/2023
Customer concerned with control lock function. Found function to be working as designed. Storage drawer seated incorrectly. Adjusted drawer so it would function properly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mount Morris, NY 14510
Jeremy
Job Details:
09/19/2023
"Replaced suspension, cam, belt, and actuator. Calibrated and tested unit, tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"
We serviced a
GE WASHER
Model GFQ14ESSN1WW
Near Livonia, NY 14487
Jeremy
Job Details:
09/19/2023
Installed guide pin and screw for loose top. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14618
James
Job Details:
09/19/2023
Unit freezing and mullion getting hot. Gaskets pulled out from door liner. Installed gaskets. Customer is to monitor. Customer getting proof of purchase. Refund sc if receipt is provided.
We serviced a
GE REFRIGERATOR
Model UCC15NPRBII
Near Webster, NY 14580
James
Job Details:
09/19/2023
Unit not making ice. Hose kinked in rear for drain. Reinstalled unit. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Webster, NY 14580
James
Job Details:
09/19/2023
Replaced bellows and tested diagnostics cycle. One year warranty on repair.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REM00
Near Webster, NY 14580
James
Job Details:
09/19/2023
Mullion heater not functioning. 0v to mullion at infinite resistance. Control broke mullion. Need both parts. ; ordrng 1 WPW10120827 (Control) and 2 Sh15s
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Rochester, NY 14621
James
Job Details:
09/19/2023
Rac warranty until 12/20/23No buttons function. F2E1. Replaced user interface and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Avon, NY 14414
Jeremy
Job Details:
09/19/2023
Replaced deli drawer for broken wires. New drawer came with UI. Unit checks good.
We serviced a
GE REFRIGERATOR
Model PFE28KSKFSS
Near Victor, NY 14564
Jeremy
Job Details:
09/19/2023
Replaced display board and touch display for buttons not working and autofill not sensing. Unit checks good.
We serviced a
JENN AIR RANGE
Model JDRP536HL00
Near Farmington, NY 14425
Jeremy
Job Details:
09/19/2023
Replaced oven control and start button for stuck button error. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Palmyra, NY 14522
Jeremy
Job Details:
09/19/2023
"Upper oven not heating. Bake ignitor does not glow. Verified voltage to ignitor. Replaced ignitor, unit tested good.; used 1 12400035 (IGNITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Jeremy
Job Details:
09/19/2023
"Unit has F9E1 not draining error. Ran diagnostic cycle and found that wash motor is not running, unit draining properly. Verified 120 volts from control. Ordering sump and motor.; ordrng 1 W11460945 (PUMP AND MOTOR) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hannibal, NY 13074
Chuck G
Job Details:
09/19/2023
"Customer stated that unit is going from sense to done. Error code F5E4-lid not opened between cycles. Ran a diagnostic cycle in which the unit threw a F7E1-tach missing, replaced actuator. Calibrated unit, unit threw a F2EE-ACU/UI mismatch. Ran a diagnostic cycle in which the unit operated as intended. I started a normal cycle in which the unit started and continued past the point that the customer had the issue. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Syracuse, NY 13212
Chuck G
Job Details:
09/18/2023
"Replaced gearcase, suspension, hub, cam and belt. Calibrated unit. Ran a diagnostic in witch the unit operated as intended. Unit tested good."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14619
Dave F
Job Details:
09/18/2023
"Oven is not turning on and ignitor is not glowing . Unit needs new ignitor. Then parts sent were a range sensor and control and are not needed. Part needed is 12400035 ; rqstng P&A on 1 12400035 (igniter,oven)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Morris, NY 14510
Jeremy
Job Details:
09/18/2023
"Unit making loud squeaking noise when running. Faulty roller bearing. Replaced rollers, idler and belt. Unit tested good.; used 1 4392065 (REPAIR KIT), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Rochester, NY 14612
Dave L
Job Details:
09/18/2023
Replaced torn fresh food gasket.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Canandaigua, NY 14424
Jeremy
Job Details:
09/18/2023
Unit will not power on. Unable to get unit into diagnostics. Ordering control and console.; ordrng 1 W11419056 (PANEL-CNTL) and 1 W11525997 (Control)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Victor, NY 14564
Jeremy
Job Details:
09/18/2023
Replaced element for no heat. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Irondequoit, NY 14617
James
Job Details:
09/18/2023
Replaced water lines and valve. Cycled icemaker. Recommend replacing shutoff in basement to get stronger water flow. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Rochester, NY 14625
James
Job Details:
09/18/2023
"Customer going to contact extended warranty. If reschedule, order ui and vent W11649995"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Fairport, NY 14450
James
Job Details:
09/18/2023
Door slams when opening. Adjusted feet and leveled unit. Door opening and closing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
James
Job Details:
09/18/2023
Replaced compressor and tested to 120 psi. Unit held 370 microns. Customer is to monitor for 24 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Brighton, NY 14610
James
Job Details:
09/18/2023
Replaced icemaker and adjusted separator. Icemaker cycled successfully. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Webster, NY 14580
James
Job Details:
09/18/2023
Unit not making ice. No ice in mold. Cycled icemaker in Diagnostics and its stopping mid cycle. Need icemaker. ; rqstng P&A on 1 W10873791 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Henrietta, NY 14467
Dave F
Job Details:
09/18/2023
Washer was not filling to proper amount . Calibrated unit and ran auto diagnostics unit tested good. Gave tips a on best cycles
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14612
Dave L
Job Details:
09/18/2023
Unit drains too slowly. Hose extension has been changed to an aftermarket hose coupled together poorly. Ordering 12ft drain hose ; ordrng 1 W11381654 (Hose ext)
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2745FQ1
Near East Syracuse, NY 13057
Chuck G
Job Details:
09/18/2023
Customer stated that lid is locked. Error code F5E3-lid lock fault and F5E2-lid lock fault. Ran a diagnostic cycle in which the lid lock tested bad. Ordering lid lock WPW10482836; ordrng 1 WPW10482836 (Lid lock)
We serviced a
KITCHENAID FREEZER
Model KUDF204KPA00
Near Syracuse, NY 13203
Chuck G
Job Details:
09/18/2023
Replaced IM. Cycled unit. I asked customer to monitor ice production and to call with any issues. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Syracuse, NY 13204
Chuck G
Job Details:
09/18/2023
"Customer stated that unit is not operating again. After inspecting unit i found that the thermostats, element, and airflow tested good. Thermal fuse tested bad-replaced fuse. Verified that warm air is coming out if outside vent. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Rochester, NY 14626
Dave L
Job Details:
09/18/2023
Unit does not heat and is missing hardware. Ordering magnetron and hardware. ; ordrng 1 W10754299 (Magnetron) and 1 W10821385 (Harware)
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Hilton, NY 14468
Dave L
Job Details:
09/18/2023
Replaced worn rollers that were causing a noise. Tests ok. ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Hamlin, NY 14464
Dave L
Job Details:
09/18/2023
Replaced unresponsive UI. Tests ok. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14616
Dave L
Job Details:
09/18/2023
Basket is rusting. Ordering basket; ordrng 1 W11513243 (Basket)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRW
Near Rochester, NY 14615
Dave L
Job Details:
09/18/2023
Spoke to customer water system parts are NLA. They declined to haveIt serviced