We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS01
Near Rochester, NY 14605
James
Job Details: 10/12/2023
Replaced icemaker and defrosted fill tube. icemaker cycled upon install. One year warranty on repair.
We serviced a
JENN AIR OVEN
Model W131B
Near Rochester, NY 14625
James
Job Details: 10/12/2023
Replaced fuse and preheated oven. One year warranty on repair.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Rochester, NY 14625
James
Job Details: 10/12/2023
Unit not sparking on rr burner. Replaced burner head and clip. Igniter is sparking underneath cooktop ordering orifice holder ; schdld next appmnt for 10/19 THU !
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Penfield, NY 14526
James
Job Details: 10/12/2023
Replaced control and thermistor. Customer is to monitor temperature.
We serviced a
IKEA OVEN
Model IBS300DS01
Near Rochester, NY 14625
Andres V
Job Details: 10/12/2023
"Found an open line fuse. Replaced it unit turned on and is working properly.; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fairport, NY 14450
Andres V
Job Details: 10/12/2023
Unit had pinched wires going to drain pump. Readjusted wires so they're not caught in the cover. Tested it unit now drains.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 10/12/2023
Replaced motor and blower due to noise. Tests ok; dspstn on spec-tagged invntry: 1 WP697772 BLOWER and 1 4392067 REPAIR KIT
We serviced a
AMANA RANGE
Model ACF3325AB
Near Fairport, NY 14450
Andres V
Job Details: 10/12/2023
"Unit needs new control board. The board is not sending power to ignitor, unit also needs new spark harness but both parts are no longer made."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14606
Dave L
Job Details: 10/12/2023
Right front suspension rod is sagging causing the basket to become unbalanced. Ordering suspension. ; ordrng 1 W11396716 (Suspension)
We serviced a
MAYTAG DRYER
Model MGD5430MW1
Near Rochester, NY 14626
Dave L
Job Details: 10/12/2023
Tightened. UI mounting screw that was loose making the unit hard to start. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Syracuse, NY 13208
Chuck G
Job Details: 10/12/2023
"Customer stated that unit is operating with no issues. Replaced damper due to noise coming from damper. Evaporator had a normal frost pattern. If issue persists order fan harness W11609466, fan motor WPW10464673 and thermistor WPW10384183. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Jamesville, NY 13078
Chuck G
Job Details: 10/12/2023
"Replaced gearcase, cam, actuator and belt. Calibrated unit. I ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
GE DRYER
Model GFD65GSSN1WW
Near Rochester, NY 14626
Dave L
Job Details: 10/12/2023
"Replaced motor, blower, and valve due to noise. Unit tested ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVSS03
Near Victor, NY 14564
Andres V
Job Details: 10/12/2023
Checked door switch and optics on unit which are working correctly. I tried to jump ice maker and check for power but could not find it getting any voltage coming in. ; ordrng 1 WP2303843 (Control) and 1 W11512149 (Ice maker)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Andres V
Job Details: 10/12/2023
Unit will not spin or agitate. Called techline and found out control is dropping power to motor. ; ordrng 1 WH22X35597 (Main control) and 1 WH03X29559 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14615
Dave L
Job Details: 10/12/2023
"F6e1 failure. Ui is non responsive. Ordering UI; ordrng 1 W11460962 (Ui), used 1 SH15 from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JCB2282KTW
Near Fayetteville, NY 13066
Chuck G
Job Details: 10/12/2023
Customer stated that IM is overfilling. IM tested bad. I quoted customer to replace IM but they declined the repair.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Blossvale, NY 13308
Chuck G
Job Details: 10/12/2023
Customer stated that power was repaired to unit but the unit is still not working. TML cutoff tested bad. Replaced cutoff. Unit tested good ; used 1 279816 (Cutoff) from stock
We serviced a
CROSLEY WASHER
Model CAW45125LW0
Near Perry, NY 14530
Jeremy
Job Details: 10/12/2023
Unit not completing cycles and getting out of balance. Found that hot and cold water were reversed and unit out of level. Corrected water connection and leveled unit. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rome, NY 13440
Chuck G
Job Details: 10/12/2023
"Customer stated that unit is not dispensing ice. After inspecting unit i found that IM was not installed correctly, IM harness was hanging behind the ice bucket causing the bucket not to sit in place correctly which caused air to get into the compartment causing ice buildup clogging the auger blades. I uninstalled IM and routed the harness correctly. I removed ice from auger blades and reinstalled. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near New Hartford, NY 13413
Chuck G
Job Details: 10/12/2023
Customer stated that freezer door is frozen shut again. I thawed out freezer compartment and dried completely. I replaced control and programmed to code 28. I explained to the customer to make sure that the door closes fully as with the amount of frost buildup that indicates that warm air is hitting the freezer. Door and gasket tested good. If issue persists order door slides W11658402. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Victor, NY 14564
Andres V
Job Details: 10/12/2023
Unit had error code for faulty lid lock. When I ran a diagnostic cycle unit had trouble at the end unlocking. I did not see any water leaking. ; ordrng 1 W11565030 (Door lock)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14608
Andres V
Job Details: 10/12/2023
Connector to heater came apart and was not making contact to send power to heater causing unit not to defrost. Unit needs new heater assembly harness; ordrng 1 W11650659 (Heater assem)
We serviced a
WHIRLPOOL VENTHOODS
Model UXT4230ADS2
Near New Hartford, NY 13413
Chuck G
Job Details: 10/12/2023
Called customer to let him know that i was on my way and he cancelled service.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD84GCSN1WS
Near Rochester, NY 14612
Dave L
Job Details: 10/12/2023
Dryer will not power on due to open t stat and high limit. Ordering limits and blower assy ; rqstng P&A on 1 WE04X31017 (Cut off) and 1 WE04X30397 (High limit) and 1 WE03X29257 (Blower)
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2795FQ1
Near Rush, NY 14543
Jeremy
Job Details: 10/12/2023
"Unit not completing cycles. Found partially broken wire to drain pump causing intermittent draining. Repaired wire and tested, tested good. Floor is sloped and leveling leg on front right does not touch floor, advised customer to shim front leg to prevent unit from getting out of balance."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/12/2023
Unit leaking into drip tray causing F8E4 error code for float switch. Found door rubbing cabinet on left side possibly causing door to not close all the way. Leveled unit so door closes properly and advised customer on detergent usage. Unit operating as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lima, NY 14485
Jeremy
Job Details: 10/12/2023
"Unit not completing sanitize cycle. Sani rinse light flashing at end of cycle. Water temp good, heater circuit checks good. Ran diagnostic cycle, completed without error. Customer to monitor, if problem persists order control W11410066 and OWI sensor W11126174."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/12/2023
"Installed mounting brackets and toe kick, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/12/2023
Replaced control and LED board for lights not working and door not being sensed closed. Unit checks good.
We serviced a
MAYTAG DRYER
Model MEDP576KW1
Near Honeoye, NY 14471
Jeremy
Job Details: 10/12/2023
"Unit has excessive noise coming from blower and not drying properly. Ordering motor, blower, idler and belt.; rqstng P&A on 1 W10841144 (MOTOR-DRVE) and 1 WPW10344193 (Idler) and 1 WPW10349492 (WHEEL) and 1 WPW10131172 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Livonia, NY 14487
Jeremy
Job Details: 10/12/2023
Lid is broken around hinge on left side preventing lid from closing. Ordering lid.; rqstng P&A on 1 W11101059 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Avon, NY 14414
Jeremy
Job Details: 10/12/2023
"Roller broken from upper rack adjuster. Replaced upper rack adjusters, unit checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/12/2023
"Replaced gearcase, stator, rotor, slider and lower harness. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Rochester, NY 14612
Dave L
Job Details: 10/12/2023
Customer is experiencing poor ice production. Temps check ok replaced ice maker. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Hilton, NY 14468
Dave L
Job Details: 10/12/2023
Customer concerned with long run times. Found small gap on upper left side freezer gasket. Raised door to seal gap. Adjusted light switch. Tested ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/12/2023
Customer stated that unit is only adding hot water. Unit would not let me into diagnostics. I replaced control. I was able to get into diagnostics and ran a diagnostic cycle in which the unit operated as intended. I then stated a normal cycle in which the unit allowed cold water in when it was called for. Left valve with customer. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Penfield, NY 14526
James
Job Details: 10/12/2023
Unit not washing. 118v to motor at 10ohms. Need pump assembly. Customer contacting KitchenAid for authorization ; used 1 Sh15 from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ontario, NY 14519
James
Job Details: 10/12/2023
"Unit not washing and rack fell. Drain hose kinked and rack adjuster broken. Corrected drain and tested. Need adjusters. ; ordrng 1 W11551537 (Adjuster) and 1 W11551430 (Adjuster), dspstn on spec-tagged invntry: 1 W11416362 PUMP & MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Ontario, NY 14519
James
Job Details: 10/12/2023
Door will not close. Pantry bins came loose and contact door. Reinstalled bins and glass support. Adjusted rollers and verified door seals.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Webster, NY 14580
James
Job Details: 10/12/2023
Replaced control. Compressor turned on. Customer is to monitor temperature.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
James
Job Details: 10/12/2023
"Attempted to replace gearcase. Agitator will not come off. Need part. Part at cost. ; ordrng 1 W11550891 (Agitator), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 WPW10006384 BELT"
We serviced a
MAYTAG RANGE
Model MET8720DS03
Near Rochester, NY 14621
Andres V
Job Details: 10/12/2023
"Found a loose connector on the back of the control board. I reinstalled connector and control UI turned on. Tested both ovens, unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
James
Job Details: 10/11/2023
Replaced compressor and pulled down to 500 microns. Customer is to monitor for 24 hours and see if icemaker functions. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 and 1 W11504433 COUPLER BR 6X4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Memphis, NY 13112
Chuck G
Job Details: 10/11/2023
Replaced condenser motor and fan blade. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Rochester, NY 14624
Dave L
Job Details: 10/11/2023
Replaced flame sensor and Ignitor from burner assembly. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Fairport, NY 14450
Dave L
Job Details: 10/11/2023
Replaced seized compressor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504447 COUPLER BR 5X1.8 and 1 W11506621 COUPLER BR 6
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14616
Dave L
Job Details: 10/11/2023
"Unit would not shift into spin. Found worn cam. Replaced cam and actuator. Gearcase rubs on seal and grinds. Ordering Gearcase ; ordrng 1 W11454741 (Gearcase), used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS22KYNCRFS
Near Webster, NY 14580
Andres V
Job Details: 10/11/2023
Evap fan is making noise when it's spinning on a high setting. Reccomend replacing evap fan ; ordrng 1 WR60X31522 (Evap fan motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Penfield, NY 14526
Andres V
Job Details: 10/11/2023
Unit was leaking from diverter. Replaced sump and pump then tested it. Unit no longer leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14616
Dave L
Job Details: 10/11/2023
Replaced stuck evap fan. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Penfield, NY 14526
Andres V
Job Details: 10/11/2023
"Customer had questions about unit because she was hearing noises. I ran a diagnostic cycle, and let customer know that the noises she's hearing are normal. Unit is working properly"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS1
Near Rochester, NY 14618
Andres V
Job Details: 10/11/2023
"Installed new drain pump. Tested unit, unit now drains correctly."
We serviced a
GE OVEN
Model JTP28W0F3WW
Near Pittsford, NY 14534
Andres V
Job Details: 10/11/2023
Unit needs new temperture controller but it is no longer made because of age of unit.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near North Chili, NY 14514
Andres V
Job Details: 10/11/2023
I installed a new controller and temp sensor but was still getting same result. I set bake cycle to 400 and it got stuck at 380 until I touched the up button then it shot down to 350 and started going up till it reached 400. I called techline to get this documented. They suggested to do a service pointer that wants me to set temp to 350 but unit never says it reaches temp so I can't do service pointer. I suggested customer call customer service . SR 7737531722; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR
We serviced a
KENMORE DISHWASHER
Model 665.14529N610
Near Churchville, NY 14428
Andres V
Job Details: 10/11/2023
I installed new sump & pump and lower spray arm. I tested unit on a normal cycle and watched for leaks. I did not see any leaks.
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Rochester, NY 14606
Andres V
Job Details: 10/11/2023
"I could not duplicate issue and unit did not have any error codes stored. I called techline to ask what error code is but they also could not tell me because they say it's not an error code. When I started a quick cycle, unit filled, spun and drained correctly. customer states that it will wash ok for one load then second load he has to unplug unit for 30 minutes then it'll run. To me it sounds like an issue with the control board. I gave customer a quote for control repair but he wants to look at how much a new washer would be. If he calls back order (WH12X26034)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, NY 14619
Andres V
Job Details: 10/11/2023
Customer stated unit would wash with hot water when set to cold. The fill hoses were reversed. I took them off and put them accordingly then tested it. Unit now fills to whatever temp it's set to.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rochester, NY 14612
Dave L
Job Details: 10/11/2023
Customer did not have the proper dispatch. Will reschedule when dispatch received
We serviced a
KITCHENAID DISHWASHER
Model MISSING
Near Rochester, NY 14607
Andres V
Job Details: 10/11/2023
Installed new rack adjusters and clip. Rack now goes in and out without issues. ; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Elbridge, NY 13060
Chuck G
Job Details: 10/11/2023
Customer stated that she can smell gas when trying to run a bake cycle. Upon arrival has was turned off to unit by the gas company. After inspecting unit i found that the gas valve tested bad. Replaced gas valve. I turned gas on to unit to test and the unit tested good. I turned gas back off so gas company can inspect. Called safety SR#7737447919. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Auburn, NY 13021
Chuck G
Job Details: 10/11/2023
"Replaced inverter, the compressor the wattage was low, condenser line was cool to the touch and evaporator had a partial frost pattern indicating an inefficient compressor. Replaced compressor and vacuumed unit down to 500 microns. Charged unit with 77 grams of R600a. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good"
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Cayuga, NY 13034
Chuck G
Job Details: 10/11/2023
Customer stated that unit is making a noise and the led light is intermittently shutting off. After inspecting unit i found that the damper and air tower tested bad. Ordering air tower and damper ; ordrng 1 WR17X31977 (Air tower) and 1 WR02X31945 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Auburn, NY 13021
Chuck G
Job Details: 10/11/2023
"Customer canceled service, they said the unit has already been repaired."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Clifton Springs, NY 14432
James
Job Details: 10/11/2023
"Replaced cam actuator belt motor shield screws and suspension. Ran calibration and spin cycle. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Clifton Springs, NY 14432
James
Job Details: 10/11/2023
"Impeller is seized to gearcase and will ne damaged to remove. ; rqstng P&A on 1 W10902814 (Impeller), dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , and 1 W11239857 BELT"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Canandaigua, NY 14424
James
Job Details: 10/11/2023
"Unit loud during spin. Bearing worn inside gearcase. Cant removenwash plate without damaging it. Need gearcase, impeller, and slider. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10902814 (Impeller) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Lima, NY 14485
James
Job Details: 10/11/2023
Replaced vent and control. Tested diagnostics and verified operation.
We serviced a
WHIRLPOOL OVEN SINGLE
Model WOS51EC7AS04
Near Victor, NY 14564
James
Job Details: 10/11/2023
Replaced fuse and tested. Breaker keeps tripping. Tested harness to ground and found no issues. Recommend replacing circuit breaker. If problem remains replace control and ui.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Honeoye Falls, NY 14472
James
Job Details: 10/11/2023
Unit leaking from diverter. Need sump assembly. ; ordrng 1 W11416362 (Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KWH0
Near Pittsford, NY 14534
James
Job Details: 10/11/2023
Unit loud and not washing properly. Unit was installed without insulation. Recommend using hi temp wash and using cascade pods. Need tub and panel insulation. ; ordrng 1 W11573704 (Insulation) and 1 W11573700 (Insulation multi) and 1 W11673297 (Insulation door) and 1 W11579564 (Insulation)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3K
Near Rochester, NY 14612
Dave L
Job Details: 10/11/2023
"Replaced valve, control, actuator, and splutch due to noise and filling issue. Tested ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Marietta, NY 13110
Chuck G
Job Details: 10/11/2023
Customer stated that freezer gasket is falling off. I reattached gasket using a food grade silicone. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Marietta, NY 13110
Chuck G
Job Details: 10/11/2023
"Customer stated that they are having condensation buildup on the freezer door gasket. After inspecting unit i found that the mullion is not operating. Ordering mullion WP12722815AP, control W11548534 and UI W11642015; ordrng 1 WP12722815AP (Mullion) and 1 W11548534 (Control) and 1 W11642015 (UI)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Syracuse, NY 13205
Chuck G
Job Details: 10/11/2023
Replaced dryer harness. Timer is now receiving voltage. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Nunda, NY 14517
Dave F
Job Details: 10/09/2023
Unit needs new HMI and that comes with the door because its having a software issue/ touch but the door has been discontinued. Called techline Sr7737512835 they confirmed the door is no longer available and deemed it unrepairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Rochester, NY 14616
James
Job Details: 10/09/2023
Replaced compressor and pulled unit down to 320 microns. Unit began cooling when plugged in. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER BR 8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 10/09/2023
Door separator sweating and food intermittently freezing in ff section. Freezer at -1 and ff at 39. Called techline. They don't know whats wrong and are submitting product to engineering for review. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brockport, NY 14420
Dave L
Job Details: 10/09/2023
"Replaced control , valve, and hose due to pressure sensing error. Customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Brockport, NY 14420
Dave L
Job Details: 10/09/2023
Found rotor bolt missing and causing a noise during spin. Replaced with spare. Tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11449841 GEARCASE
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Spencerport, NY 14559
Dave L
Job Details: 10/09/2023
Found lid inverted preventing the lock from latching consistently. Adjusted lid. Unit tested ok.
We serviced a
WHIRLPOOL COOKTOP
Model RF314PXMQ2
Near Webster, NY 14580
Andres V
Job Details: 10/09/2023
Unit is keeping the broiler on and bake element off when set to a bake cycle. Board seems to be having reverse polarity. I looked up control board but everywhere I looked it says it's on back order which usually means it's NLA. ; ordrng 1 WP6610463 (Control)
We serviced a
GE MICROWAVE
Model JVM1750DP2WW
Near Webster, NY 14580
Andres V
Job Details: 10/09/2023
"Unit had a wire that was intermittently not making contact causing unit to run when door was open. I put a new connector on unit and tested it. Unit is working properly, I also checked all micro switches"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Irondequoit, NY 14617
James
Job Details: 10/09/2023
Special Project code S17304. Heater replacement. Heater bushing failed and might be leaking. Replaced valve and spray arm and tested. Need wash motor and heater replaced. ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/09/2023
Customer informed me that since the last visit the unit has not powered down once. At last visit i did plug the unit into a different outlet to eliminate the possibility of a bad outlet. I asked the customer to leave the unit plugged into the outlet that its currently plugged into. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Webster, NY 14580
Andres V
Job Details: 10/09/2023
Customer could not get ice bin out. Got bin out and cleared ice so it can dispense.
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Webster, NY 14580
James
Job Details: 10/09/2023
Unit locked and flashing f3e1 error. Checked pressure hose. Reset unit and tested. Unit functions properly. Customer is to monitor. If problem persists order pressure switch and control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14609
James
Job Details: 10/09/2023
Drain and freezer air returns frozen. Defrosted freezer and adjusted feet to allow doors to self close. Customer is to monitor.
We serviced a
GE MICROWAVE
Model PEB7227AN4DD
Near Greece, NY 14612
Dave L
Job Details: 10/09/2023
Replaced non responsive control. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14621
James
Job Details: 10/09/2023
Complaint of bulky cycle fills for 5mins then drains out. F8e6 water hazard error. Checked pressure hose. Replaced control and tested bulky cycle. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details: 10/09/2023
Ff not cooling. Frost in freezer. Fan encased in ice. Ran heater in diagnostics and defrosted. Unit began cooling when cycled on. Customer is to monitor. Suspect door didn't seal at some point.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, NY 14612
Dave L
Job Details: 10/09/2023
Customer was unable to get unit to run. Was unable to recreate issue. One unbalanced load error in diagnostics. Checks ok otherwise
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14616
Dave L
Job Details: 10/09/2023
"Customer had unit uninstalled. Tub seals are separated and front and rear left side. Unit will need tub replaced. Ordering tub. ; ordrng 1 W11409865 (Tub), dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rochester, NY 14626
Dave L
Job Details: 10/09/2023
Customer concerned with noise while running. Found the noise to be the variableSpeed evaporator fan. This is normalOperation.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14624
Dave L
Job Details: 10/09/2023
ReplacedControl that wouldnt power motor. Leveled unit. Tested ok.
We serviced a
MAYTAG DRYER
Model MGD6200KW4
Near Rochester, NY 14624
Dave L
Job Details: 10/09/2023
Replaced burner assembly that wouldnt light. Tests ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Dave L
Job Details: 10/09/2023
Replaced left side fresh food led module.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fairport, NY 14450
Andres V
Job Details: 10/09/2023
Blower wheel is loose and will not tighten or come off its just spinning. I will try to cut off motor shaft to replace it but if I cant will have to assemble a new one with motor. ; ordrng 1 WP697772 (Blower wheel) and 1 W10888146 (Blower housing) and 1 W10841728 (Seal) and 4 WP489463 (Screw)s and 1 W11549461 (Motor)
We serviced a
MAYTAG DRYER
Model MDG3600BWW
Near Rochester, NY 14612
James
Job Details: 10/09/2023
Replaced belt and tested. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG REFRIGERATOR
Model KRFC300ESS09
Near Fairport, NY 14450
Andres V
Job Details: 10/09/2023
The evaporator fan cover has a broken clip causing it to vibrate. Unit is still not sealing properly. Ordering new cover and gasket. ; ordrng 1 WPW10175909 (Cover) and 1 W10571967 (Frzr gasket)