Service History 20 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cazenovia, NY 13035

Chuck G

Job Details: 12/19/2023

Customer stated that the normal button on UI is not responding to commands. No codes. After inspecting unit i verified the issue. Replaced console. I tested all buttons and Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Cazenovia, NY 13035

Chuck G

Job Details: 12/19/2023

Replaced SS panel. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Chittenango, NY 13037

Chuck G

Job Details: 12/19/2023

Customer stated that UI is only displaying half a digit when its counting down the oz. and the PO is not recurring after turning off IM. Replaced UI and Ice maker. Asked customer to monitor. Unit tested good

We serviced a

GE WASHER

Model GTW335ASN2WW

Near New Hartford, NY 13413

Chuck G

Job Details: 12/19/2023

"Customer stated that they are hearing a grinding sound when starting unit. After inspecting unit i found that the gearcase is leaking oil. Ordering gearcase WH03X33729, pulley WH03X32097, clutch WH05X24185, spring WH01X24434, spring washer WH01X10759, belt WH01X27538 and 4x cable ties WH01X10217; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (Spring) and 1 WH01X10759 (Spring washer) and 1 WH01X27538 (Belt) and 4 WH01X10217 (Cable ties)s"

We serviced a

JENN AIR RANGE

Model JGRP430WP01

Near Whitesboro, NY 13492

Chuck G

Job Details: 12/19/2023

Customer stated that unit is not responding to commands. After inspecting unit i found that the assembly key pad tested bad. I quoted customer to replace UI WPW10464535 but they stated that they need time to think about it.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Utica, NY 13502

Chuck G

Job Details: 12/19/2023

"Customer stated Unit not starting cycle. Error code F7E1-tach missing. After inspecting unit i found that the actuator tested bad, replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Rome, NY 13440

Chuck G

Job Details: 12/19/2023

Replaced control. UI is still displaying the F6E1. Ordering UI W11632709; ordrng 1 W11632709 (UI)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rome, NY 13440

Chuck G

Job Details: 12/19/2023

Customer stated that unit is not completing a cycle. Error code F7E1-tach missing. Ran a diagnostic cycle and confirmed the issue is with the capacitor testing bad. Replaced capacitor per SP-S17538. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11395618 (Capacitor) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rome, NY 13440

Chuck G

Job Details: 12/19/2023

Upon arrival unit was uninstalled. Replaced sump assembly. I asked to to have it reinstalled and to call if there are any issues. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL2

Near Rochester, NY 14626

Dave L

Job Details: 12/19/2023

Replaced sump due to open wash motor. Tests ok

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Rochester, NY 14626

Dave L

Job Details: 12/19/2023

Replaced door assembly due to panel separation.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Spencerport, NY 14559

Dave L

Job Details: 12/19/2023

Center burner has poor combustion due to clogged burner assembly. Manifold does not shut off properly to center burner. Manifold and burner must be replaced before the unit can be put back into use. Quoted for burner and manifold. ; rqstng P&A on 1 W11684563 (Manifold) and 1 WPW10333445 (Burner) and 1 WPW10171140 (Cap)

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Hilton, NY 14468

Dave L

Job Details: 12/19/2023

switches are not closing consistently. Ordering both cams and switches; ordrng 1 W11610131 (Cam) and 1 W11610131 (Cam) and 3 W11397156 (Switch)s and 1 W11580028 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Irondequoit, NY 14609

James

Job Details: 12/19/2023

Customer is hearing metal ticking noise near compressor. Secured filter drier and adjusted process tube so it cant touch rear cover. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rochester, NY 14618

James

Job Details: 12/19/2023

Replaced ui and tested several cycles successfully.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVBL1

Near Penfield, NY 14526

James

Job Details: 12/19/2023

"Icemaker cycles then stalls. Need icemaker. Part ordered incorrect. Ordering icemaker. ; ordrng 1 WPW10190981 (Icemaker) and 1 Sh15, dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"

We serviced a

GE REFRIGERATOR

Model PVD28BYNEFS

Near Rochester, NY 14626

Dave L

Job Details: 12/19/2023

Repaired leaking water connection on indoor water dispenser valve. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Rochester, NY 14611

Andres V

Job Details: 12/19/2023

"I replaced the control and the Ui. Ran a diag cycle, unit is working properly."

We serviced a

GE RANGE

Model n/a

Near Penfield, NY 14526

James

Job Details: 12/19/2023

Customer said they had someone else already repair oven ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR and 1 4342528 IGNITOR-ROUND

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Webster, NY 14580

James

Job Details: 12/19/2023

Unit not making ice. Tested icemaker in diagnostics. Thermistor warmer than harvest temp error. Cleaned condenser and lowered freezer temp. Customer is to monitor. If problem persists replace W11658802

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Rochester, NY 14608

Andres V

Job Details: 12/19/2023

"Installed new control board on unit. Tested it on a bake cycle, unit is working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS40HAMB

Near Rochester, NY 14626

Dave L

Job Details: 12/19/2023

Unit will not wash due to an open wash motor. Ordering sump. ; ordrng 1 W11613479 (Sump)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW2

Near Rochester, NY 14616

Dave L

Job Details: 12/19/2023

Replaced strike. Tests ok. ; used 1 279570 (LATCH/STRIKE KIT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Rochester, NY 14612

Dave L

Job Details: 12/19/2023

Replaced broken left hinge. Tests ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14612

Dave L

Job Details: 12/19/2023

"Fresh food doors were uneven, rubbing and not closing properly. Leveled unit and adjusted doors. Tests ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS02

Near Webster, NY 14580

James

Job Details: 12/19/2023

Replaced icemaker and cycled in diagnostics.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Irondequoit, NY 14609

Andres V

Job Details: 12/19/2023

I replaced the lid lock on unit and checked the harness at the drain pump. I tested unit on diag cycle and also started a normal cycle. Unit is working properly

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Rochester, NY 14612

Dave L

Job Details: 12/19/2023

Belt guard is broken ordering guard and belt; ordrng 1 W11409708 (Cover) and 1 W11239857 (Belt)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Webster, NY 14580

Andres V

Job Details: 12/19/2023

Installed new spray arms.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS03FTPA2

Near Pittsford, NY 14534

James

Job Details: 12/18/2023

"Unit leaking after repair. Water leaked underneath kitchen tiles and into basement. Found brass adapter, between water line and valve, leaking from hairline crack. Water line started leaking when valve was removed. Left water turned off and kick panel removed. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/18/2023

Low side pressure 4.2. Replaced compressor. Vacuumed unit down to 380 microns. Charged unit with 47 grams of R600. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Fairport, NY 14450

James

Job Details: 12/18/2023

Replaced sump and tested twice. Found no leaks.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Hilton, NY 14468

Dave L

Job Details: 12/18/2023

"Unit will not complete cycles due to a stripped hub. Gearcase is corroded. Quoted for Gearcase. Customer is undecided and will let us know ; rqstng P&A on 1 W11454734 (Gearcase), used 1 Sh15 (15) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Webster, NY 14580

Andres V

Job Details: 12/18/2023

I replaced the left side rack adjuster and checked the right side as well. Top rack can now be pulled in and out without issues. ; used 1 WPW10546503 (Rack adjuster) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Webster, NY 14580

Andres V

Job Details: 12/18/2023

The screws that held orfice with electrode we're loose and not letting spark make contact with burner cap. Tightened it down and tested it multiple times.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Spencerport, NY 14559

Dave L

Job Details: 12/18/2023

Replaced dented left side fresh food door. Tests ok.

We serviced a

AMANA WASHER

Model MVWX655DW0

Near Rochester, NY 14626

Dave L

Job Details: 12/18/2023

Cog pin on the actuator is broken and preventing the unit from shifting. Replaced actuator. Mod Im; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Irondequoit, NY 14622

Dave L

Job Details: 12/18/2023

"Unit was noisy due to a worn roller. Replaced rollers, idler and belt with kit. Cleaned lint from cabinet. Unit failed vent test. Recommending that the customer clean venting before use. ; used 1 4392065 (REPAIR KIT) from stock"

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Irondequoit, NY 14617

Dave L

Job Details: 12/18/2023

Replaced pressure sensor due to H2O error. Tests ok. ; used 1 Sh15 (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Irondequoit, NY 14617

Dave L

Job Details: 12/18/2023

Side rail is not stable preventing use of drawer ordering rail. ; ordrng 1 WPW10468556 (Side rail.)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

James

Job Details: 12/18/2023

Frost forming on ff door around seals. Ice clumping together. Rh gasket not sealing. Dispenser has a delay and intermittent drops ice and water. Need parts. ; ordrng 1 W11251709 (Paddle) and 1 W11533213 (Ui front) and 1 W10917313 (Gasket) and 2 W11227369 (Gaskets)s and 1 W11330486 (Ui) and 1 W11557001 (Icemaker) and 1 W11204892 (Separator)

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Rochester, NY 14615

Dave L

Job Details: 12/18/2023

"Drain pump has failed. Ordering pump; ordrng 1 WH23X28418 (Pump), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14615

Dave L

Job Details: 12/18/2023

"Unit was cooling ok. Evidence of frosting on evaporator. Ordering harness, diffuser and thermistors ; ordrng 1 W11164593 (Diffuser) and 2 W10316760 (Thernistor)s and 1 W11566475 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Farmington, NY 14425

James

Job Details: 12/18/2023

Water accumulates in vent and leaks on the floor when the rack is pulled out. Inspected unit. Vent is open at end of cycle. Attempted to call techline. Techline closed for training. Need to contact techline. ; schdld next appmnt for 12/20 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Ontario, NY 14519

Andres V

Job Details: 12/18/2023

Found a rubber band in the pump that caused impeller not to spin. Cleared debris then reinstalled pump and tested it. Unit now drains correctly

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Fairport, NY 14450

Andres V

Job Details: 12/18/2023

I replaced the freezer light and two top left side lights. Lights came on and are working properly now. Followed service pointer W11460554 covered parts and labor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Canandaigua, NY 14424

James

Job Details: 12/18/2023

Freezer at 0 with half frost pattern. Compressor is loud. Suction line corrosion. Disconnected fan and frost pattern didn't get better. Sealed system. ; ordrng 1 W11578004 (Evap) and 4 W11506619 (8mm)s and 1 W11580057 (Compressor) and 1 W11578570 (7*4) and 1 W11504445 (5*4) and 1 W11504447 (5*1.8) and 1 W11661102 (Process) and 1 W10913906 (Access) and 1 R600 and 2 W11504416 (8.5*6)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

James

Job Details: 12/18/2023

Unit not cooling. No pressure on high side low side -20. Removed filter drier and had refrigerant at high side. Replaced drier and tested. Found no leaks unit pulled down to 500 microns and full frost pattern. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Rochester, NY 14612

Dave L

Job Details: 12/18/2023

Replaced cracked lid. Tests ok ; used 1 Sh15 (Sh) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Fairport, NY 14450

James

Job Details: 12/18/2023

Unit will not allow normal or rinse button to be selected. Disconnected ui and retested. Problem remains. Need control panel ; ordrng 1 W11622500 (Ui)

We serviced a

WHIRLPOOL OVEN DOUBLE

Model RBD307PVS02

Near Pittsford, NY 14534

James

Job Details: 12/18/2023

"Upper bake cycle not working. Bake element shorted and terminal melted off. Repaired wire and tested. 120v to element, spec is 240v. Need control and element WPW10438750 nla."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, NY 14450

Andres V

Job Details: 12/18/2023

Units feet where needed to be lowered so unit leans back more then forward. Cleared out the drip tray on unit and tested it.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKV1

Near Penfield, NY 14526

Andres V

Job Details: 12/18/2023

"I ran a diagnostic cycle on unit and watched for leaks but did not see any. Customer stated that unit gave her F8E4 code when unit was not running and water was leaking down into basement. I checked heating element bushings, water valve and door seal. Customer is to run unit like normal and watch unit"

We serviced a

JENN AIR RANGE

Model JGS8850CDS02

Near Pittsford, NY 14534

James

Job Details: 12/18/2023

Replaced door hinges and tested. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Penfield, NY 14526

Andres V

Job Details: 12/18/2023

Heard high pitch noise coming from the sump and pump area I reccomend replacing the sump and pump.; ordrng 1 W11460946 (Sump and pump)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/18/2023

Customer stated that unit is not starting a cycle. Error code F7E1-tach missing. After inspecting unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11395618 (Capacitor) from stock

We serviced a

HOTPOINT DISHWASHER

Model HDF330PGRWW

Near Syracuse, NY 13224

Chuck G

Job Details: 12/18/2023

Upon arrival the receiver stated that the unit is no longer in repair status.

We serviced a

GE DISHWASHER

Model GDT665SSN5SS

Near Syracuse, NY 13219

Chuck G

Job Details: 12/18/2023

Customer stated that unit is not working. After running diagnostics i discovered that the pressure SENSOR that was previously installed is leaking. Error code F86-no fill. Unit needs a pressure sensor WD21X25468 and TURBIDITY SENSOR WD21X22830; rqstng P&A on 1 WD21X22830 (TURBIDITY SENSOR) and 1 WD21X25468 (Pressure sensor)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Syracuse, NY 13205

Chuck G

Job Details: 12/18/2023

"Customer stated that the glass separated from the door and is flopping down. After inspecting unit i found that the outer glass of door is cracked where the handle attaches causing a weak spot when opening the door. Ordering outer glass W11620722, handle screws W11428245, nameplate W11178521, bracket W10883315 and bracket screws W10837731; ordrng 1 W11620722 (Outer glass) and 2 W11428245 (Handle screw)s and 1 W11178521 (Nameplate) and 1 W10883315 (Bracket) and 2 W10837731 (Bracket screws)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Jamesville, NY 13078

Chuck G

Job Details: 12/18/2023

Customer stated that lid is not locking. Error code F5E1-lid lock fault. Replaced previously installed faulty lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Manlius, NY 13104

Chuck G

Job Details: 12/18/2023

"Customer stated that the unit is not responding to commands, no lights. After inspecting unit i found a loose connection in the terminal box. I repaired connection, i then ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

James

Job Details: 12/14/2023

Replaced compressor and tested. Unit intermittently cooling. Pressure drops to -20 and 80 then doesn't equalize. Called techline sr7738028615 they said unit has a leakReplaced drier and 8x2 lokring at evaporator. Unit oassed equalization. Verified frost to ff evaporator.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Palmyra, NY 14522

Andres V

Job Details: 12/14/2023

"Found error code for no drain. I then checked underneath unit and found a cut wire going to drain pump, I repaired wires and tested unit. Unit is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Palmyra, NY 14522

Andres V

Job Details: 12/14/2023

Put hinge back in place and tested it. Door no longer falls when opening. Had customer test it out.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14626

Dave L

Job Details: 12/14/2023

Replaced led power supply due to intermittent cooling. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/14/2023

"Replaced IM, cycled unit. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Penfield, NY 14526

James

Job Details: 12/14/2023

"Unit Not draining. Found harness damaged at drain pump. Repaired harness and tested. Unit not agitating. Found capacitor leaking oil. Replaced cap and shifter. Calibrated and tested quick wash. Cycle agitating and filling for 20 minutes instead of starting wash cycle. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness), used 1 Wpw10006355 (Actuator), and 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Manchester, NY 14504

Andres V

Job Details: 12/14/2023

Squeaking noise was coming from rollers on the bulkhead. I replaced all rollers and idler pulley. Put unit back together and tested it. Unit is working properly ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Andres V

Job Details: 12/14/2023

"I installed new suspension rods and tested unit. Unit is still excessively shaking and bouncing around, when replacing rods I did notice a crack in the outter tub. ; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11219115 (Outter tub)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Webster, NY 14580

James

Job Details: 12/14/2023

4-3 7_1 errors for wash motor and heater. 115v to motor at 7ohms. Need sump assembly. ; ordrng 1 W11025157 (Pump)

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Rochester, NY 14626

Dave L

Job Details: 12/14/2023

Replaced leaking door gaskets. Cleaned interior oven glass on both doors.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near Rochester, NY 14616

Dave L

Job Details: 12/14/2023

Motor is noisy ordering motor. ; ordrng 1 WP694089 (Blower) and 1 279827 (Motor)

We serviced a

MAYTAG DRYER

Model MGDC465HW2

Near Walworth, NY 14568

James

Job Details: 12/14/2023

Replaced pts switch and tested.

We serviced a

JENN AIR RANGE

Model JES9860CAW00

Near Webster, NY 14580

James

Job Details: 12/14/2023

Unit burns food without cooking it all of the way. Tested elements. Calibrated oven up ten and tested. Unit ranged from 330-375. Couldn't replicate complaint. Pre order sensor ; ordrng 1 12001656 (Sensor) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Rochester, NY 14616

Dave L

Job Details: 12/14/2023

Wash basket is worn at hub causing a wobble during spin. Ordering basket; rqstng P&A on 1 WTW5800BW0 (Tub)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Webster, NY 14580

James

Job Details: 12/14/2023

"Unit ends cycle before clothes are spun out. Off balance pause error. Cleared errors. Replaced belt and cam. Calibrated and checked level. Ran spin cycle successfully. ; used 1 W10721967 (Cam), and 1 Wpw10006384 (Belt) from stock"

We serviced a

WHIRLPOOL DISPOSER

Model KBDS100T3

Near Irondequoit, NY 14622

James

Job Details: 12/14/2023

Unit wouldn't start motor. Swapped unit with new one.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Bloomfield, NY 14469

Andres V

Job Details: 12/14/2023

Unit had error code for basket speed fault. I looked underneath unit and found capacitor to be leaking. I replaced it and tested it. Unit now agitates and spins. ; used 1 W11428524 (Capacitor) from stock

We serviced a

KITCHENAID OVEN

Model KEBK101SSS04

Near Irondequoit, NY 14617

Dave L

Job Details: 12/14/2023

Bake element reads open. Customer got one bake cycle completed since last repair. Replaced bake element ; dspstn on spec-tagged invntry: 1 12001655 SENSOR 3'

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Irondequoit, NY 14617

Dave L

Job Details: 12/14/2023

"Pressure sensor is clogged and not sensing water level. Ordering pressure sensor; ordrng 1 WD21X25468 (Pressure sensor), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rochester, NY 14624

Dave L

Job Details: 12/14/2023

Removed screw that was stuck to rotor magnet causing a scraping noise during spin. Tests ok.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, NY 14624

Dave L

Job Details: 12/14/2023

Timer is hard to turn and has broken knob. Ordering knob and returning with timer; ordrng 1 W11708423 (Knob)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Spencerport, NY 14559

Dave L

Job Details: 12/14/2023

Found upper rack installed backwards causing a leak from the door. Installed rack properly and ran full cycle ; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Farmington, NY 14425

Andres V

Job Details: 12/14/2023

Back left Suspension rod broke off and tub fell also power cord got ripped out of wall and damaged the ground plug. ; ordrng 1 W11217817 (Suspension rods)

We serviced a

MAYTAG WASHER

Model MAV2757AWW

Near Victor, NY 14564

Andres V

Job Details: 12/14/2023

Unit is making a grinding noise that's coming from the drain pump when in a spin cycle. ; ordrng 1 WP35-6780 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Andres V

Job Details: 12/14/2023

"Replaced the control board. Compressor, fans and lights turned on. Unit is working properly"

We serviced a

JENN AIR REFRIGERATOR

Model JS42PPDUDE00

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/14/2023

Replaced freezer door. Transferred skin. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Hilton, NY 14468

Dave L

Job Details: 12/14/2023

Replaced broken switch; used 1 W11384469 (Switch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/14/2023

"Customer stated that the water is not dispensing and that the ice cubes are small. After inspecting unit i found that the issue is the water filter needs to replaced, i used a bypass to test and the water dispensed as intended. I explained to the customer that the filter needs to be replaced. Unit tested good"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Syracuse, NY 13203

Chuck G

Job Details: 12/14/2023

"Removed ice from evaporator with steamer. Replaced harness, evap motor, blade and thermistor. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Syracuse, NY 13215

Chuck G

Job Details: 12/14/2023

Replaced door and badge. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/14/2023

Customer stated that unit is filling and draining but not washing. Error code F4E3-motor not running. Unit needs a sump assembly. Ordering sump assembly W11025157; ordrng 1 W11025157 (Sump assembly)

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Manlius, NY 13104

Chuck G

Job Details: 12/14/2023

"Customer stated that unit is not heating. After inspecting unit i found that the screw & nut was missing holding L3 to the terminal block, located screw & nut behind back panel- installed nut & screw to L3. Tested unit and unit tested good"

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Rochester, NY 14621

James

Job Details: 12/13/2023

Replaced control and tested. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Rochester, NY 14618

Andres V

Job Details: 12/13/2023

"Unit was sitting on a drain cover that was higher then the ground and unit was hitting it causing it to damaged the cover, motor pulley and belt. ; ordrng 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (Cover)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Rochester, NY 14626

Dave L

Job Details: 12/13/2023

Replaced valve and retested. Error did not return.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Jordan, NY 13080

Chuck G

Job Details: 12/13/2023

Customer stated that there are rust spots on both freezer and fresh food doors. Verified issue. I replaced both doors. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Syracuse, NY 13219

Chuck G

Job Details: 12/13/2023

"Customer stated that unit is displaying a PO error code twice a week. After inspecting unit i found that the drawer UI had some corrosion, replaced UI. I went throw diagnostics and tested valves, IM, fans and compressor-i could not duplicate the issue. I confirmed that the drawer harness and outlet tested good. I could not confirm the breaker in the panel box, i explained to the customer that he might want to have the breaker tested as something is interrupting the power going to control. Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Syracuse, NY 13224

Chuck G

Job Details: 12/13/2023

Ice bin door switch tested bad. Replaced door switch. IM cycled as intended. Unit tested good ; used 1 W11384469 (Switch) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near East Syracuse, NY 13057

Chuck G

Job Details: 12/13/2023

Customer stated that unit is not heating. Error code F2-shorted key. After inspecting unit i found that the unit needs a new control. Ordering control W11126814; ordrng 1 W11126814 (Control)