Service History 18 - Appliance Tec

We serviced a

MAYTAG DISHWASHER

Model MDB4709AWB1

Near Rochester, NY 14607

Andres V

Job Details: 01/03/2024

Replaced drain hose and installed unit back into cabinet. Could not test because customer needs to have electrician fix outlet.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Rochester, NY 14607

Andres V

Job Details: 01/03/2024

Found pulley came off and damaged belt. I replaced belt and put unit back together. Unit is now tumbling. ; used 1 341241 (Belt) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, NY 14619

Andres V

Job Details: 01/03/2024

Unit is having issues recognizing door is locked. Unit needs new lock. ; ordrng 1 W11670519 (Lid lock)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Chittenango, NY 13037

Chuck G

Job Details: 01/02/2024

"Customer stated that unit is making a grinding noise. F7E4-basket re-arrangement failure. I ran a diagnostic cycle in which the unit would not shift into agitate. I replaced cam and actuator, calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; ordrng 1 WPW10006355 (Actuator), used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14617

Andres V

Job Details: 01/02/2024

Replaced door gasket on unit. Unit no longer leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Baldwinsville, NY 13027

Anthony V

Job Details: 01/02/2024

W11162041 water filter housing marcones website gave the wrong part number ordering right part; ordrng 1 W11162041 (Water filter housing)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Baldwinsville, NY 13027

Anthony V

Job Details: 01/02/2024

Customer states that dryer wasn't working properly over time I did clear a code out for a moisture sensor I did advise the customer that she doesn't need too use as much soap in the washer ran dryer with no issues at all dryer is quiet and heating properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Baldwinsville, NY 13027

Anthony V

Job Details: 01/02/2024

Customer states that washer would not spin out tightened pulley up on gear case was really loose ran washer with normal working conditions

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Syracuse, NY 13208

Anthony V

Job Details: 01/02/2024

Customer states that referigerater isn't cooling installed new evaporator fan refrigerator is cooling checked tested

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14617

Andres V

Job Details: 01/02/2024

I replaced door gasket on unit. Unit no longer leaks. ; schdld next appmnt for 1/3 WED !

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rome, NY 13440

Chuck G

Job Details: 01/02/2024

"Customer stated that the unit is fraying their towels and ripping jeans at the seems. No codes. After inspecting unit i found that the wash plate tested good. I calibrated the unit and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about cycle selection, how to load unit and how much HE detergent to use. I suggested that the unit be connected to the WiFi so the unit gets updated. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Irondequoit, NY 14622

Andres V

Job Details: 01/02/2024

I diagnosed unit checked for error codes and ran a diag cycle. Unit is working properly. Showed customer where filter is and how to remove it.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14618

Andres V

Job Details: 01/02/2024

I installed drain pump and tested unit. Unit is running properly

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14612

Dave L

Job Details: 01/02/2024

"Replaced pump assembly due to broken impeller. Tests ok. ; (created new UIS, deleted prior attachment to UisID 85298)"

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Pittsford, NY 14534

Andres V

Job Details: 01/02/2024

Found rotor bolt snapped in half and got stuck inside so theirs nothing holding down rotor causing noise. I tried to get other half out but could not.

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Rochester, NY 14626

Dave L

Job Details: 01/02/2024

Drain pump will not energize. Ordering pump ; ordrng 1 WH23X28418 (Pump)

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Rochester, NY 14626

Dave L

Job Details: 01/02/2024

Replaced control and retested lower oven. Oven cycling normally.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Pittsford, NY 14534

Andres V

Job Details: 01/02/2024

Found water valve solenoid is not closing all the way and letting some water through and fill tub. Unit needs new valve. ; ordrng 1 W11434044 (Valve)

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Utica, NY 13501

Chuck G

Job Details: 01/02/2024

Customer stated that agitator is broken. I verified the issue. Replaced agitator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near New Hartford, NY 13413

Chuck G

Job Details: 01/02/2024

"Replaced control, evaporator fan/harness, ff and fc thermistors. I asked customer to monitor and to call Whirlpool if issue persists. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Fairport, NY 14450

Andres V

Job Details: 01/02/2024

Found noises to be coming from the blower that had some lint and was causing vibrating noise. I cleaned it out and tested it. Unit no longer makes noise

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14626

Dave L

Job Details: 01/02/2024

Replaced worn suspension rods. Tests ok.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD45EASJ2WS

Near Rochester, NY 14612

Dave L

Job Details: 01/02/2024

"Moisture sensor harness is damaged and shorted to case. Ordering harness. ; ordrng 1 WE15X26140 (Harness), dspstn on spec-tagged invntry: 1 WE04X25194 THERMOSTAT"

We serviced a

GE DISHWASHER

Model PDT825SSJ0SS

Near Rochester, NY 14610

Dave L

Job Details: 01/02/2024

"Heater bushings have corroded causing damage to controls. Quoted for heater, Ui, and control. Customer declined."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, NY 14624

Dave L

Job Details: 01/02/2024

Replaced damaged timer and knob. Tests ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Macedon, NY 14502

Andres V

Job Details: 01/02/2024

"I replaced the evaporator fan and evap cover as well. I turned unit back on, fan kicked on and I was not heating vibrating noise."

We serviced a

MAYTAG REFRIGERATOR

Model KRFF507HPS04

Near Rochester, NY 14626

Dave L

Job Details: 01/02/2024

"Ice making is intermittent. No errors. Inspected frost pattern. No ice build up. Ordering fill tube heater, valve, and ice maker; ordrng 1 W11087201 (Heater) and 1 W11658802 (Ice maker) and 1 W11482383 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14626

Dave L

Job Details: 01/02/2024

Customer concerned with noise coming from damper. Replaced diffuser. Customer to monitor.

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Rochester, NY 14609

Andres V

Job Details: 01/02/2024

"Light relay on crontrol board is not closing and shutting power to light, also the bake relay is not opening and sending voltage to bake element. Unit needs new control. ; ordrng 1 W11528249 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 01/02/2024

Compressor will not start due to a locked rotor. Ordering compressor ; ordrng 1 W11635510 (Comoressor) and 2 W11504431 (7-5)s and 1 W11504416 (8.5-6) and 1 W11504415 (8.5-8) and 1 W10913906 (Process tubes)

We serviced a

GE WASHER

Model GTW335ASN2WW

Near New Hartford, NY 13413

Chuck G

Job Details: 01/02/2024

"Replaced gearcase, pulley, clutch, spring, washer, belt and cable ties. Unit passed all diagnostic testing. Unit tested good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Canastota, NY 13032

Chuck G

Job Details: 01/02/2024

Called/text customer 25 minutes prior to arrival. Upon arrival no one answered the door. Waited 10 minutes and tagged door ; O-emld tckt

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Cazenovia, NY 13035

Chuck G

Job Details: 01/02/2024

"Customer state that the oven is not baking to temp. After inspection of the unit i discovered that both temp sensors tested good, i ran a bake cycles on the upper and lower ovens measuring temps. I calibrated upper oven up 20 degrees and the lower oven up 20 degrees. I retested and the unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EBL01

Near Cazenovia, NY 13035

Chuck G

Job Details: 01/02/2024

Customer stated that the dispenser dripped for one day but then stopped. After speaking with customer and inspecting unit i found that the issue is with the water pressure as the customer said that the pressure is up and down recently. I suggested to the customer to have the pressure switch on his new pressure tank looked at and to change the filter. Unit tested good

We serviced a

AMANA DRYER

Model NGD4655EW

Near Syracuse, NY 13224

Anthony V

Job Details: 01/02/2024

Customer states that sounded like a bag of nails idler pulley fell of checked dryer no noise

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHB05

Near Syracuse, NY 13212

Anthony V

Job Details: 01/02/2024

Customer states that door swings too much installed new door thimble and new hinge advised customer that door is sooposed to swing that much

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Brewerton, NY 13029

Anthony V

Job Details: 01/02/2024

Customer stated that it's not washing getting an H2O error code ordering a water pressure sensor tested bad w11410464 scheduling a return visit ; ordrng 1 W11410464 (Water pressure sensor)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Brewerton, NY 13029

Anthony V

Job Details: 01/02/2024

Customer states that dishwasher was loud installers didn't have sound barrier in at all reinstalled sound barrier ran dishwasher with no noise

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM02

Near Syracuse, NY 13208

Chuck G

Job Details: 12/28/2023

Customer stated that unit is not cooling. After inspecting unit i found that the start device tested bad. Replaced start device. Compressor is drawing .89 amps and the evaporator is developing a frost pattern. I asked the customer to monitor. Unit tested good ; used 1 W11547180 (Start device) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Baldwinsville, NY 13027

Anthony V

Job Details: 12/28/2023

Customer stated that she hears clicking during spin cycle ran washer with no noise normal operation on a W10905025 ordering a slider ; ordrng 1 W10905025 (Slider)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Baldwinsville, NY 13027

Anthony V

Job Details: 12/28/2023

Sent the wrong electric control sent the user inter face in a electric control box re ordered parts; ordrng 1 W11419669 (Electric control) and 1 W11670519 (Lid lock)

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Baldwinsville, NY 13027

Anthony V

Job Details: 12/28/2023

Customer states that dispenser would not stay in installed new dispenser

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Webster, NY 14580

James

Job Details: 12/28/2023

No cold water. Unit shaking and grinding during cycle. Found 120v to cold water solenoid and no water. Unit getting stuck in sense cycle. Belt and cam damaged from gearcase. Suspension worn. Need parts. ; rqstng P&A on 1 W11116592 (Control) and 1 W11230941 (Valve assembly) and 1 W10902814 (Impeller) and 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Ontario, NY 14519

James

Job Details: 12/28/2023

Unit not cycling icemaker. Replaced icemaker and defrosted fill tube. Cycled icemaker successfully. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

JENN AIR REFRIGERATOR

Model JF36NXFXDE01

Near Ontario, NY 14519

James

Job Details: 12/28/2023

Leds not working. Replaced leds with updated modules. Unit functions properly.

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS05

Near Rochester, NY 14610

James

Job Details: 12/28/2023

Replaced valve and harness. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Fairport, NY 14450

James

Job Details: 12/28/2023

Replaced user interface and tested successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Rochester, NY 14612

Dave L

Job Details: 12/28/2023

Replaced broken belt guard. Tests ok; dspstn on spec-tagged invntry: 1 W11239857 BELT

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14616

Dave L

Job Details: 12/28/2023

Console was unresponsive. Reseated console connections and removed plastic from face. Unit tested ok afterwards.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14622

Dave L

Job Details: 12/28/2023

"Ice maker was not making ice due to bail arm positioned in the off position. Lowered bail arm. Unit harvested normally. ; ordrng 1 W10884390 (Ice maker), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS40HAMB

Near Rochester, NY 14626

Dave L

Job Details: 12/28/2023

Replaced sump due to an open wash motor.

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Rochester, NY 14624

Dave L

Job Details: 12/28/2023

Timer and knob are damaged. Ordering timer and knob ; ordrng 1 W11701755 (Timer) and 1 W11708423 (Knob) and 2 W11625514 (Knob)s

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Syracuse, NY 13208

Chuck G

Job Details: 12/28/2023

"Customer stated that the unit displayed an error code. Error code F2E1-stuck key. After inspecting unit i preformed the button test in diagnostics-the unit passed. Upon testing the unit noticed a clicking sound coming from the blower housing, i inspected housing and found debris that was causing the sound-i removed the debris. I tested the unit and the unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rochester, NY 14605

Andres V

Job Details: 12/28/2023

Found unit not shifting from spin to agitate. Checked actuator and found arm to be broken. I replaced it then tested unit on a diag. Unit now agitates.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KITCHENAID COOKTOP

Model KCED600GSS01

Near Rochester, NY 14618

Andres V

Job Details: 12/28/2023

When using any of the burners the cooktop hot light is not coming on. I reccomend replacing the harness that includes new light. ; ordrng 1 W11190475 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO36FTX02

Near Penfield, NY 14526

Andres V

Job Details: 12/28/2023

"Installed new Control board and replaced right door switch. All fans, lights and compressor kicked on and unit started cooling without any noises. ; dspstn on spec-tagged invntry: 1 W11384469 SWITCH"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS9

Near Pittsford, NY 14534

Andres V

Job Details: 12/28/2023

"Replaced the wheel track, customer also pointed out that the jet dry cap is missing. Ordering new cap, SHIP TO CUSTOMER THEY WILL INSTALL. ; ordrng 1 WPW10524920 (Jetdry cap)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Baldwinsville, NY 13027

Anthony V

Job Details: 12/28/2023

Customer states that dishwasher isn't washing at all installed new wash motor

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Marcellus, NY 13108

Chuck G

Job Details: 12/28/2023

"low pressure -19. Charged with 140 lbs of nitrogen, lost 8psi in 20 minutes. I could not find a visible leak. Called Techline and they are submitting the product for review SR#7738118252"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Jamesville, NY 13078

Chuck G

Job Details: 12/28/2023

Customer stated that unit is making a clicking sound. After inspecting unit i found that the damper tested bad. Ordering damper WPW10594329; ordrng 1 WPW10594329 (Damper)

We serviced a

KITCHENAID RANGE

Model KFGG500ESS6

Near Pittsford, NY 14534

James

Job Details: 12/28/2023

Center burner makes ticking noises and flame flickering as its being used. Removed burner and reinstalled. Tested successfully. If problem persists replace W10515454

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DB0

Near Syracuse, NY 13224

Chuck G

Job Details: 12/28/2023

Customer stated that unit is throwing a F6E1-over temp error code before reaching temp. After inspecting unit i found that the temp sensor tested good & the control tested bad. I replaced control. I ran a bake cycle in which the unit reached 350 as intended. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near East Syracuse, NY 13057

Chuck G

Job Details: 12/28/2023

Customer stated that the right hand fresh food doors gasket is torn. I verified the issue. Replaced gasket. Sealed gasket with heat. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Syracuse, NY 13224

Chuck G

Job Details: 12/28/2023

Replaced IM and housing. I reset unit. IM filled with water. I explained to the customer to give the unit 72 hours to start making ice. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW

Near Syracuse, NY 13210

Chuck G

Job Details: 12/28/2023

"Customer stated that unit will not start a cycle. Error code F5E3-lid lock. After inspecting unit i found that the lid lock tested bad, replaced Square Trade provided lid lock and strike. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rush, NY 14543

Andres V

Job Details: 12/28/2023

I replaced all the LED lights. Theyre all lighting now.

We serviced a

WHIRLPOOL DRYER

Model WGD6605MW0

Near Henrietta, NY 14467

James

Job Details: 12/28/2023

Vent rattling inside dryer cabinet. Leveled unit and installed foam under vent and blower housing. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Clay, NY 13090

Anthony V

Job Details: 12/28/2023

Customer states that basket shakes during spin cycle installed suspension rods ran washer normal operating conditions

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cicero, NY 13039

Anthony V

Job Details: 12/28/2023

Customer states that washer doesn't stop spinning ordering a stater W10915700 electric control and clutch was replaced previously ; ordrng 1 W10915700 (Stater)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW540ASPWS

Near Kirkville, NY 13082

Anthony V

Job Details: 12/28/2023

Customer states that washer loud during spin cycle installed new belt shifter clutch tightened pulley up alsoran washer with normal noise during wash cycle

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS

Near Baldwinsville, NY 13027

Anthony V

Job Details: 12/28/2023

Customer states that convection is loud when it runs replaced motor and fan blade

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pittsford, NY 14534

James

Job Details: 12/28/2023

Unit locks and unlocks and relay engaging to motor repeatedly. Replaced control and tested successfully.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Baldwinsville, NY 13027

Anthony V

Job Details: 12/28/2023

Tech was assigned as a helper;

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Rochester, NY 14619

Andres V

Job Details: 12/28/2023

Found error code for motor not working and not draining as well. Found motor was getting voltage. I replaced sump and pump and tested unit on a diag cycle. Unit is washing now.

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Rochester, NY 14621

Andres V

Job Details: 12/28/2023

Found ignitor getting voltage but not lighting. I replaced it then tested it. Unit is heating now ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

MAYTAG DRYER

Model MDG3000AWW

Near Rochester, NY 14620

Andres V

Job Details: 12/28/2023

"Unit squeaking was coming from rollers and pulley. Reccomended replacing both but customer has to talk to roommates to see if they want to do repair, if they call back order rollers (12001541) and idler pulley (WP6-3700340)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB 1

Near Spencerport, NY 14559

Dave L

Job Details: 12/28/2023

Replaced sump due to an open wash motor. Tests ok. ; used 1 Sh15 (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Spencerport, NY 14559

Dave L

Job Details: 12/28/2023

Customer lost cooling. Working ok since reboot. Checked deli harness and dc loads. Unable to recreate. Customer to monitor.

We serviced a

GE WASHER

Model GTWN280CD1WW

Near Hilton, NY 14468

Dave L

Job Details: 12/28/2023

Customer concerned with low water level during rinse. Tested unit with power rinse on and the. Off. The rinse cycle only fills up to the same level as the initial fill when power rinse is selected. This is normal operation. Showed customer the use and care guide as well as the service pointer produced by the manufacturer for this model. Unit tests ok otherwise.

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Hilton, NY 14468

Dave L

Job Details: 12/28/2023

Replaced cam and switches. Unable to maintain adjustment. Door bounces off of switch at closure. Ordering door and new cam. ; ordrng 1 W11315618 (Drawer) and 1 W11628795 (Cam)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14621

James

Job Details: 12/27/2023

"Making noises during cycle. No errors. Tested unit and when motor is changing speeds, the clutch will engage and disengage causing clunking noise. Need clutch slider and rotor. ; rqstng P&A on 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Avon, NY 14414

Dave L

Job Details: 12/27/2023

"Found unit cooling with full frost pattern. Replaced compressor and recharged. Unit tests ok. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11506619 COUPLER BR 8 , 1 W11504419 COUPLER , 1 W11504445 COUPLER BR 5X4 , 2 W11504449 COUPLER , and 1 W11578004 EVAPORATOR"

We serviced a

GE REFRIGERATOR

Model GTS19KYNBRFS

Near Rochester, NY 14609

James

Job Details: 12/27/2023

Replaced control and icemaker. Icemaker filled when plugged in. Customer is to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Rochester, NY 14618

James

Job Details: 12/27/2023

Unit not making ice consistently and when it does cubes are small. Good water pressure to unit. Need valve. ; ordrng 1 W11482383 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Wolcott, NY 14590

Anthony V

Job Details: 12/27/2023

Customer states that refrigerator door does not seal at the bottom right hand side door is warped does not close right refrigerator was dropped during delivery put a straight edge on the door and it's off 1/4 inch on bottom customer would like a replacement refrigerator W11374241 refrigerator door stainless W11250318 refrigerator gasket grey ordering scheduling a return visit ; ordrng 1 W11374241 (Refrigerator door) and 1 W11250318 (Refrigerator gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWT00

Near Rochester, NY 14620

Dave L

Job Details: 12/27/2023

"Condenser fan blade and motor mount is worn causing noise/ warm temps. Ordering fan and blade. ; ordrng 1 WP2188874 (Condenser fan) and 1 W10156818 (Fan blade), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14607

Dave L

Job Details: 12/27/2023

Customer concerned with noises in the freezer. Noise is coming from the refrigerant changing phase in the evaporator and is normal operation. Moved cap tube and suction line away from evaporator cover and leveled unit .

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Lyons, NY 14489

Anthony V

Job Details: 12/27/2023

Customer states that long wash cycle installed new electric control and new heater ran washer with normal wash cycle

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Newark, NY 14513

Anthony V

Job Details: 12/27/2023

Customer states that during spin it vibrates and is loud found that bottom bolt in transmission vibrated out reinstalled bolt checked washer normal working condition

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near West Henrietta, NY 14586

Andres V

Job Details: 12/27/2023

"Replaced ice bucket, bottom coupling and drive shaft. Unit now dispenses ice."

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Lima, NY 14485

Andres V

Job Details: 12/27/2023

Heard noise coming from the front bearing but could not tell which one so I reccomended replacing both. Gave them a quote but they did not want to do repair. ; dspstn on spec-tagged invntry: 1 WE1M1067 SLIDE-GREEN

We serviced a

GE REFRIGERATOR

Model CWE23SP3MDD1

Near Livonia, NY 14487

Andres V

Job Details: 12/27/2023

"Unit is not cooling in freezer or fresh food section. I found compressor trying to start but it is locked. Unit needs new compressor. Customer sent this appt as an out of warranty, I informed him he needed to call GE to give us a dispatch to do do the work. GE stated that they need a GE tech to diagnose unit but they might send a dispatch to us. ; ordrng 1 WR87X33165 (Compressor) and 1 WR86X25269 (Filter dryer) and 1 W10913906 (Process tubes) and 1 W11504418 (8/7) and 2 W11504432 (6/5)s and 1 W11504445 (5/4.5)"

We serviced a

JENN AIR RANGE

Model JES1750EB0

Near Dansville, NY 14437

Andres V

Job Details: 12/27/2023

Unit has F2E0 error code for keypad not responding. I took off the UI and adjusted the ribbon going from main control to the UI and it started responding. Issue is ribbon not communicating. I reccomended replacing the ribbon. CUSTOMER WANTS PART SHIPPED TO HIS HOUSE HE WILL INSTALL. ; ordrng 1 W11025616 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Newark, NY 14513

Anthony V

Job Details: 12/27/2023

Customer states that washer has power won't do anything installed new electric control tested washer normal operating conditions

We serviced a

GE DISHWASHER

Model GDT665SGN3BB

Near Newark, NY 14513

Anthony V

Job Details: 12/27/2023

Customer states that dishwasher is not filling with an H2O error code replaced water pressure sensor ran dishwasher normal operation

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, NY 14456

Anthony V

Job Details: 12/27/2023

Took agitator basket out and spanner nut off and found out that spanner nut was cross threaded replaced with new spanner nut tightened down like it should be ran washer normal working condition ; dspstn on spec-tagged invntry: 1 WP21366 NUT-SPANNER

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSMWW

Near Lyons, NY 14489

Anthony V

Job Details: 12/27/2023

Customer states that he was smelling rubber burning during spin cycle found that drive pulley was loose on transmission tightened pulley up ran washer with no issues normal working condition

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cato, NY 13033

Chuck G

Job Details: 12/27/2023

"Replaced compressor. Vacuumed unit down to 380 microns. Charged unit with 47 grams of R600a. New compressor tested bad, drawing 7.85 amps. Reordering compressor W11580057 and lokrings ; ordrng 1 W11580057 (Compressor) and 1 W11506619 (8nk) and 1 W115044168 (8.5/6) and 1 W11506635 (Access valve) and 1 W11504431 (7/5) and 2 W11504415 (8.5/8)s"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Camillus, NY 13031

Chuck G

Job Details: 12/27/2023

"After replacing the filter control the unit is still displaying the F1E5 error code. Called tech line SR#7738105154, they suggested replacing the magnetron. Ordering magnetron W11346197; ordrng 1 W11346197 (Magnetron) and 1 SH15 (Shipping)"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Syracuse, NY 13203

Chuck G

Job Details: 12/27/2023

Replaced purple wire repair kit. Unit tested good