Service History 17 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rochester, NY 14612

Dave L

Job Details: 01/09/2024

Unit displaying Ui disconnect error. Tested ok in diagnostics. Ordering console. ; rqstng P&A on 1 W11478524 (Console)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Whitesboro, NY 13492

Chuck G

Job Details: 01/09/2024

"Customer stated the unit is not heating. After inspecting unit i found rust covering all connections and harness, all components tested good but i can not confirm that the connectors are making a good connection as i tried cleaning them but was not successful, also found one knob is missing. Ordering thermostat fix WP8318268, cutoff W10900067, element 279838, timer WPW10185992, main harness W11678118 and knob WPW10562155; ordrng 1 WP8318268 (Thermostat fix) and 1 W10900067 (Cut off) and 1 279838 (Element) and 1 WPW10185992 (Timer) and 1 W11678118 (Main harness) and 1 WPW10562155 (Knob)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rome, NY 13440

Chuck G

Job Details: 01/09/2024

Customer stated that unit is not washing. Error code F4E3-wash motor not running. Sump assembly tested bad. Ordering sump W11613479. ; ordrng 1 W11613479 (Sump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Rochester, NY 14625

Andres V

Job Details: 01/09/2024

The display is starting to go out and does not display all the number. Unit needs new UI. I checked to see what could be causing the issue but did not see anything. ; ordrng 1 W11460962 (UI)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Webster, NY 14580

James

Job Details: 01/09/2024

Customer states that dishwasher is not washing replaced sump and pump ran dishwasher with no leaks

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fairport, NY 14450

Andres V

Job Details: 01/09/2024

Customer wanted to know if theirs anything I could do about drain hose hitting back panel. I used zip tie to tie it down to fill hoses to prevent it from making contact.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fairport, NY 14450

Andres V

Job Details: 01/09/2024

Installed new timer unit is now heating. Noticed that power cord has a internal broken wire will only work if you move power cord around.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, NY 14534

Andres V

Job Details: 01/09/2024

I installed new ice maker on unit and used ice maker fill test. Also took freezer temp found it being -3. Unit is working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14623

Andres V

Job Details: 01/09/2024

I installed new condenser fan and fan blade. When I was putting unit back on the shims I heard noise. When I took shims out and had unit sitting on wheels sound went away. Left unit sitting on wheels to prevent noise.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Penfield, NY 14526

Andres V

Job Details: 01/09/2024

"Checked error codes did not find any, ran a diagnostic cycle successfully. I suggested that customer used high deep water to submerge clothes in water and get better results."

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ09

Near Rochester, NY 14617

Andres V

Job Details: 01/09/2024

Unit is having intermittent issue with a micro switch assemby not pulling back to close position when opening door. ; ordrng 1 W11551558 (Top interlock assembly) and 1 W11551761 (Lower interlock assem)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14621

Andres V

Job Details: 01/09/2024

"Replaced slider, clutch and rotor. Tested unit, unit no longer makes noise and is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Webster, NY 14580

James

Job Details: 01/09/2024

Customer states that washer is not spinning found loose connection on capacitor tested spin cycle successfully

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Hamlin, NY 14464

Dave L

Job Details: 01/09/2024

Unit will not function due to an unresponsive control. Ordering control. ; ordrng 1 W11368855 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rome, NY 13440

Chuck G

Job Details: 01/09/2024

Customer stated that unit is not washing. Error code F4E3-wash motor not running. Sump assembly tested bad. Ordering sump W11613479. ; ordrng 1 W11613479 (Sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WPT1L1TZYB01

Near Irondequoit, NY 14617

James

Job Details: 01/09/2024

Customer cancelled. Customer purchased new unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cazenovia, NY 13035

Chuck G

Job Details: 01/09/2024

Customer stated that unit is not washing. Error code F4E3-wash motor failure. After inspecting unit i found that the wash motor tested bad. Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MONOGRAM OVEN

Model ZDP304NT1SS

Near Clinton, NY 13323

Chuck G

Job Details: 01/09/2024

"Customer stated that unit is not heating up quickly. I ran a bake cycle at 350, unit is cycling as intended. I explained to the customer about rack placement and different bakeware types. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ0

Near Hilton, NY 14468

Dave L

Job Details: 01/09/2024

Customer states unit would not start. Unable to recreate. Suspecting sump or drain pump. Recommending replacing both. ; ordrng 1 W11613479 (Sump) and 1 W10876537 (Pump)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near New Hartford, NY 13413

Chuck G

Job Details: 01/09/2024

Customer stated that freezer and fresh food is cooling but the freezer is not cooling well and no ice is being made. After inspecting unit i found that the evaporator fan/ harness tested bad. I replaced ice with steamer. Replaced fan/harness. I explained to the customer to give the freezer 24 hours to get to temp and 72 hours to start making ice. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Utica, NY 13502

Chuck G

Job Details: 01/09/2024

Customer stated that unit is displaying a LF error code. Error code F8E1-long drain. After inspecting unit i found that the inlet valve tested bad. Replaced valve. Recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11165546 (Inlet valve) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Utica, NY 13502

Chuck G

Job Details: 01/09/2024

Customer stated that unit is showing an F5 error code. Error code F5E2-lid lock failure and F5E3-lid will not lock and F5E1-lid switch fault. After inspecting unit i found that the lid lock tested bad. Replaced lid lock. Recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W10810403 (Lid lock) from stock

We serviced a

GE FREEZER

Model FUF17DPARRWH

Near Pittsford, NY 14534

James

Job Details: 01/09/2024

Customer states that freezer is not cooling and needs a compressor installed a start relay to test compressor compressor turned on. Start relay and compressor our no longer available freezer coming down too temperature

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Hilton, NY 14468

Dave L

Job Details: 01/09/2024

Replaced knobs. Buzzer ordered by mistake. Customer declined to reorder timer.

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HSS0

Near Spencerport, NY 14559

Dave L

Job Details: 01/09/2024

Turn table motor over heated and melted the glass plate and coupler. ; ordrng 1 WPW10466420 (Turntable motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Camillus, NY 13031

Chuck G

Job Details: 01/04/2024

"Customer stated that the freezer door isnt closing correctly. After inspecting unit i found that the top bin was causing the door not to close, i uninstalled and reinstalled bin. Door is now closing."

We serviced a

KITCHENAID COOKTOP

Model KCED606GSS01

Near Brockport, NY 14420

Dave L

Job Details: 01/04/2024

Cooktop is cracked and deformed in corner. Under 30 day cosmetic; ordrng 1 W11051487 (Cooktop)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Brighton, NY 14618

Andres V

Job Details: 01/04/2024

Unit seems to be having a sealed system issue. Freezer was 33 degrees. I took off back panel and saw that evaporator did have a frost pattern but their was a block of ice at cap tube. Unit needs sealed system tech to evaluate if it's a leak or restriction.

We serviced a

KITCHENAID OVEN

Model KOSE900HBS00

Near Spencerport, NY 14559

Dave L

Job Details: 01/04/2024

"ATEC warranty on s/c ordering sensor and control due to temp discrepancy. ; ordrng 1 W11290976 (Sensor) and 1 W11294388 (Control), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near West Henrietta, NY 14586

Andres V

Job Details: 01/04/2024

Unit had to door hinges on there already. Explained that theirs nothing that can be done besides taking some jars out of door so it's not so heavy

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cato, NY 13033

Chuck G

Job Details: 01/04/2024

Replaced previously installed compressor. Vacuumed unit down to 370 microns. Charged unit with 47 grams of R600. Evaporator has a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/04/2024

"Customer stated that unit is not making ice. After inspecting unit i found that the water previously installed IM tested bad, replaced IM. Rest unit and IM filled with water. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cicero, NY 13039

Chuck G

Job Details: 01/04/2024

"I replaced motor, rotor, clutch, harness and control. Calibrated unit. I ran a diagnostic cycle in which the unit operated as intended. I ran a quick wash cycle in which the unit got to the 17 minute mark during spin and did not advance any further but just continued to spin . I reset control, then ran another cycle with the same result ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Pittsford, NY 14534

Andres V

Job Details: 01/04/2024

I installed new pump on unit and was getting same result. tested power at pump with connector disconnected and was getting 113v. Called techline and they advised to replace control board. Sr7738166732; ordrng 1 W11305303 (Control board)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14616

Dave L

Job Details: 01/04/2024

"Gearcase is leaking oil and water leaks past seal. Ordering Gearcase, slider, and washplate. ; ordrng 1 W10734521 (Slider) and 1 W11393685 (Gearcase.) and 1 W10752283 (Washplate), dspstn on spec-tagged invntry: 1 W11130238 CNTRL- ELEC"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2DX.)

Near Irondequoit, NY 14617

Dave L

Job Details: 01/04/2024

Wash motor will not run. 120vac to motor. Ordering sump; ordrng 1 W11460945 (Sump)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Canandaigua, NY 14424

James

Job Details: 01/04/2024

Replaced fan harness and tested continuity. Diagnostics passed. Removed ice from evaporator.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Bloomfield, NY 14469

James

Job Details: 01/04/2024

Unit leaked onto floor and its brown sticky substance. Inspected unit and found residue underneath unit and some residue inside defrost drain pan. Suspect drain pan overflowed at some point n cant replicate problem. If problem persists replace control.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Farmington, NY 14425

James

Job Details: 01/04/2024

Unit not advancing time. Replaced timer and tested.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14622

Dave L

Job Details: 01/04/2024

"Replaced ice maker due to lost position error. Customer to monitor after 24 hours; dspstn on spec-tagged invntry: 1 W11658802 ICEMAKER , used 1 Sh15 (Sh) from stock"

We serviced a

KITCHENAID OVEN

Model KGRS505XSS01

Near Victor, NY 14564

James

Job Details: 01/04/2024

"Unit not heating on lower bake. Power to igniter. Replaced igniter and tested unit functions properly. ; used 1 12400035 (Igniter), and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Fairport, NY 14450

James

Job Details: 01/04/2024

Lid broken at lh hinge. Bleach dispenser broken. Need parts. ; ordrng 1 W11259006 (Lid) and 1 W11234069 (Dispenser)

We serviced a

MAYTAG DRYER

Model MEDE300VW0

Near Webster, NY 14580

Dave L

Job Details: 01/04/2024

"Unit will not heat due to an open element. Customer is undecided. ; rqstng P&A on 1 WP8544771 (Heater), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Fairport, NY 14450

James

Job Details: 01/04/2024

"Unit screeching during cycle. Replaced belt and rollers. Unit functions properly. One year warranty on parts. 90 days labor. ; used 1 Sh15, and 1 4392067 (Kit) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0J

Near Webster, NY 14580

Dave L

Job Details: 01/04/2024

"Unit has leaked from door center. Ran unit empty extensively. Did not leak. Checked drain pump housing, check valve operation and hose installation. Looped hose. Used clear door to watch spray arms. Lower spray arm is cracked and begins to spray into the tub basin after the first drain cycle. Ordering spray arm; ordrng 1 W10837249 (Spray arm), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN , used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14616

Dave L

Job Details: 01/04/2024

"Replaced actuator and cam due to unit not shifting. Tests ok; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model WFW9151

Near Rochester, NY 14612

Dave L

Job Details: 01/04/2024

Unit is loud due to a worn bearing and bent spindle customer is going to replace. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKV1

Near Penfield, NY 14526

James

Job Details: 01/04/2024

"Unit leaking intermittently. Seems to leak after cycle and unit is off. Tested for 30 minutes and found no leaks. Left water off. Need pump, control and valve.; ordrng 1 W11672039 (Control) and 1 W11434044 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Penfield, NY 14526

James

Job Details: 01/04/2024

"Unit not drying. Handle fell off door. Reinstalled handle and tested. No errors. Heater powered on in diagnostics. Filter screen contacted element and melted and may have cycled off heater. Need filter and screen. ; ordrng 1 WPW10463906 (Screen drop off) and 1 W10872845 (Filter drop off), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Pittsford, NY 14534

Andres V

Job Details: 01/04/2024

Found hub to be worn out causing it to only spin agitator. I replaced it and calibrated unit. Unit now spins. ; used 2 W10528947 (Hub) from stock

We serviced a

MAYTAG DRYER

Model MED5740TQ0

Near East Rochester, NY 14445

Andres V

Job Details: 01/04/2024

Found thermal fuse to be testing open. I replaced it and tested unit. Reccomended customer gets vent changed out to prevent issue again. ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HS1

Near Brighton, NY 14610

Andres V

Job Details: 01/04/2024

Replaced the right side hinge on unit and reinstalled door. Door now closes properly. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Rochester, NY 14605

Andres V

Job Details: 01/04/2024

Installed new front right burner switch and tested it. Burner now working properly

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Rochester, NY 14611

Andres V

Job Details: 01/04/2024

Found front panel was sticking right by the hinges not letting door close all the way. Unit needs new front panel; ordrng 1 W11402953 (Front panel)

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW0

Near Scottsville, NY 14546

Andres V

Job Details: 01/04/2024

Cleaned out drain filter and found a plastic bag inside causing blockage. Put unit back together and tested it. Unit now drains

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near North Syracuse, NY 13212

Chuck G

Job Details: 01/04/2024

"Customer stated that unit is not heating. After inspecting unit i found that the element, thermostats and thermistor tested good. With the unit not running L1 to N is 106 - V L2 to N is 120v L1 to L2 is 216. With unit running L1 to N 120v , L2 to N is 120v , L1 to L2 is 0 volts indicating a bad breaker. I explained to the customer that this is an electrical issue. Unit tested good."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Clay, NY 13090

Anthony V

Job Details: 01/04/2024

Customer states that she hears squealing in the dryer diagnosed a blower wheel wp697772 scheduling a return visit ; ordrng 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Salina, NY 13088

Anthony V

Job Details: 01/04/2024

Customer states that machine won't do anything lid is locked won't unlock 5 different error codes in there W11396717 drain pump W11457841 strike W11700916 lid lock W11419051 electric control ; ordrng 1 W11396717 (Drain lump) and 1 W11457841 (Strike) and 1 W11419051 (Lidlock) and 1 W11419051 (Electric control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Salina, NY 13088

Anthony V

Job Details: 01/04/2024

Customer states that washer goes from Sense to done bad capiciater ordering a capiciater and cam w10721967 cam capacitor w11162560; ordrng 1 W11162560 (Capacitor) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Syracuse, NY 13210

Anthony V

Job Details: 01/04/2024

Customer states that dryer isn't heating at all found a bad thermal fuse 279816 thermal fuse truck stock ran dryer dryer is heating normal operation ; used 1 279816 (Thermal fuse) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Syracuse, NY 13205

Anthony V

Job Details: 01/04/2024

Customer states that lid won't lock and won't spin out installed lid lock w11513248 ran washer with normal operation

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Syracuse, NY 13202

Chuck G

Job Details: 01/04/2024

Customer stated that unit is not spinning. After inspecting unit i found that the unit was leaning back 8 inches out of level/was rocking during the cycle and was causing stress on the belt which eventually broke. I replaced belt and leveled unit. Unit tested good ; used 1 341241 (Belt) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Syracuse, NY 13214

Anthony V

Job Details: 01/04/2024

Customer states that washer goes from Sense too done found a bad capiciater installed w11395618 capacitor ; used 1 W11395618 ( Capacitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near East Syracuse, NY 13057

Anthony V

Job Details: 01/04/2024

Customer e that back shelf trim is broke trim is broke ordering trim for back shelf scheduling a return visit W10847182 shelf trim; ordrng 1 W10847182 (Trim shelf rear)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Brewerton, NY 13029

Anthony V

Job Details: 01/04/2024

Customer states that he's getting an H20 error code replaced water pressure sensor now can hear pump grinding ordering a sump and pump W11443104 sump and pump; ordrng 1 W11443104 (Sump and pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14609

James

Job Details: 01/04/2024

Unit not making ice. Test switch not working. Cycled switch on icemaker then reset power to fridge. Icemaker filled successfully. Customer is to monitor. If problem persists replace icemaker. W11546935

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Newark, NY 14513

Anthony V

Job Details: 01/03/2024

Customer states that not getting water to fill the washer install new water valve and advised the customer his hard water that you need to put screens on the end of his water hose to prevent the hard water from the string his water bill ran washer normal operation

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 01/03/2024

"Replaced fan, center mullion, and deli drawer due to dc power issue and condensation on mullion. Customer to monitor"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Rochester, NY 14626

Dave L

Job Details: 01/03/2024

Left knob at door.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rochester, NY 14626

Dave L

Job Details: 01/03/2024

Replaced sump due to loins wash motor. Tested ok.

We serviced a

AMANA WASHER

Model MVWX655DW0

Near Rochester, NY 14626

Dave L

Job Details: 01/03/2024

Customer states unit would not start properly. Found stuck key error in diagnostics. Tested and ran calibration. Unit tests on. ATEC warranty

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW0

Near Irondequoit, NY 14617

Dave L

Job Details: 01/03/2024

JUnit will not drain. Disassembled unit and removed pump assembly to clean blockage between inner and outer tub. Cleaned pump filter. Cleared error codes and ran diagnostics. Tests ok

We serviced a

WHIRLPOOL WASHER

Model GHW9300PW4

Near Irondequoit, NY 14617

Dave L

Job Details: 01/03/2024

"The inlet valve is allowing the tub to fill while off. Ordering valve ; ordrng 1 WP8182862 (Valve), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Webster, NY 14580

Dave L

Job Details: 01/03/2024

Replaced sump due to open wash motor. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Webster, NY 14580

Dave L

Job Details: 01/03/2024

"Drain hose adapter is leaking. Ordering hose; ordrng 1 WP8182767 (Hose), used 1 Sh15 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAM2

Near Irondequoit, NY 14609

Dave L

Job Details: 01/03/2024

"SR7738103145 documented thermal event with safety team. Provided customer quote for control, console, and harness. Pics attatched ; rqstng P&A on 1 W10595568 (Control) and 1 W10811163 (Console) and 1 W10496101 (Harness), used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Rochester, NY 14626

Dave L

Job Details: 01/03/2024

"Appliance manager is sending 120vac to bake element after oven is off. Ordering control. ; ordrng 1 W11261167 (Control), used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL STACKED LAUNDRY

Model WET4027HW2

Near Spencerport, NY 14559

Dave L

Job Details: 01/03/2024

Customer states unit has not been completing cycles. Unit was moved to another unit. No error codes. Tested in diagnostics. Tests ok. ; O-emld tckt

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN2WW

Near Syracuse, NY 13215

Chuck G

Job Details: 01/03/2024

"Customer stated that they are hearing a sound when the unit is washing. I was able to duplicate the issue in diagnostics. Replaced auger, pulley & nut and clutch. Unit passed all diagnostic testing. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Syracuse, NY 13209

Chuck G

Job Details: 01/03/2024

"Customer stated that unit is not spinning out a load. Error code F0E2-over suds. F9E1-long drain and F7E1-tach missing. I ran a diagnostic cycle in which the unit operated as intended. I cleared codes. I replaced the actuator. I ran a drain and spin for 10 minutes and the F7E1 error code did not return. I explained to the customer about how much HE detergent to use, how to load the unit and about cycle selection. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Camillus, NY 13031

Chuck G

Job Details: 01/03/2024

Customer stated that no ice is being made and that the freezer isnt keeping items frozen. After inspecting unit i replaced the freezer evaporator fan/harness and solenoid to 3-way valve. I went through diagnostics test 4 and unit passed. I explained to the customer to give the unit 72 hours to start making ice. I asked customer to monitor. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/03/2024

Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Salina, NY 13088

Chuck G

Job Details: 01/03/2024

Customer stated that unit will not start a cycle. After inspecting unit i found a crack in the knob caused by the timer being hard to turn. Ordering timer W11685947 and knob W11675852. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cicero, NY 13039

Chuck G

Job Details: 01/03/2024

Customer stated that the unit is not spinning out again. After inspection of unit i discovered that the hub and gearcase tested bad. Replaced hub and gearcase. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Fayetteville, NY 13066

Chuck G

Job Details: 01/03/2024

"Customer stated that unit is leaking from underneath. No codes. I ran a diagnostic cycle and i confirmed the leak-it was coming from the hose connected to the drain pump, i found clamp was not installed correctly-i removed clamp and hose then reinstalled correctly. I calibrated unit then ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Fayetteville, NY 13066

Chuck G

Job Details: 01/03/2024

Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Marion, NY 14505

Anthony V

Job Details: 01/03/2024

Customer states that refrigerator isn't cooling refrigerator is in the garage turned off diagnose a bad compressor refrigerator is out of warranty customer cannot come up with a purchase receipt at this time because he received the refrigerator from his ex wife's cousin he does not todo the repair at this time

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Marion, NY 14505

Anthony V

Job Details: 01/03/2024

Customer states that dishwasher has no lights found that the natural wire nut came off reattached wire and taped wire ran dishwasher normal working conditions

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Marion, NY 14505

Anthony V

Job Details: 01/03/2024

Customer states that washer goes from Sense to done r whene I ran washer I could here plastic grinding replaced cam in washer ran washer with normal operation ; used 1 W10721967 (Cam) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newark, NY 14513

Anthony V

Job Details: 01/03/2024

Customer stated that washer would not drain found that wire fell of drain pump tightened connection up and refastened wire ran washer normal operation

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Newark, NY 14513

Anthony V

Job Details: 01/03/2024

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Newark, NY 14513

Anthony V

Job Details: 01/03/2024

Called the customer no one would answer door and she stated that she cancelled this job a week ago due too the cost of repair that they were going to purchase a new dishwasher repair was 400 new dishwasher was 550 ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

WHIRLPOOL RANGE

Model KSDB900ESS

Near Skaneateles, NY 13152

Chuck G

Job Details: 01/03/2024

Customer stated that they are getting an error code. Error codes F8E0-upper blower fan speed too low. After inspecting unit i found that the cooling fan tested bad. Replaced cooling fan. Tested unit in diagnostics and the unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Lyons, NY 14489

Anthony V

Job Details: 01/03/2024

Customer states that isn't heating installed new heating element checked heating element dishwasher is heating properly now

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, NY 14623

Andres V

Job Details: 01/03/2024

Found tub crack at the bottom by the drain pump. I replaced outter tub and tested unit. Unit no longer leaks

We serviced a

JENN AIR RANGE

Model JJW2427DS01

Near Pittsford, NY 14534

Andres V

Job Details: 01/03/2024

Found thermal fuse popped and shut power off to unit. I jumped fuse and checked to make sure it was heating. Unit needs new fuse. ; ordrng 1 W11204568 (Fuse)

We serviced a

GE REFRIGERATOR

Model GFE28GYNJFS

Near Pittsford, NY 14534

Andres V

Job Details: 01/03/2024

Found ice maker getting power but not cycling. Replaced ice maker and informed customer that it can take up to 24hrs to produce ice.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Fairport, NY 14450

Andres V

Job Details: 01/03/2024

Customer did not need service on their dishwasher it is working properly.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Walworth, NY 14568

Andres V

Job Details: 01/03/2024

Tested drain pump found it is getting voltage but not turning. This issue was not caused by heating element issue. ; ordrng 1 W11497943 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2673BEM10

Near Rochester, NY 14625

Andres V

Job Details: 01/03/2024

Found ice maker fill valve is stuck open and causing it to fill ice maker when dispensing water and overflowing. ; ordrng 1 WPW10341329 (Dual valve)