We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14616
Dave L
Job Details: 01/23/2024
Clutch winding will not longer energized. ; ordrng 1 W10754158 (Motor) and 1 W10754448 (Clutch)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14616
Dave L
Job Details: 01/23/2024
Belt cover came off and was grinding against motor pulley. Ordering cover; schdld next appmnt for 1/31 WED !
We serviced a
WHIRLPOOL DRYER
Model WGD7600XW
Near Rochester, NY 14626
Dave L
Job Details: 01/23/2024
Replaced noisy idler pulley. Unit tested ok. ; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
Dave L
Job Details: 01/23/2024
Replaced deli Ui and Ui due to intermittent data line short. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT2
Near Fairport, NY 14450
James
Job Details: 01/23/2024
Replaced insulation and tested. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB1
Near Fairport, NY 14450
James
Job Details: 01/23/2024
Replaced hinge and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14619
Andres V
Job Details: 01/23/2024
"Found capacitor with no resistance, replaced it and tested unit. Unit is now agitating and washing. ; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near Rochester, NY 14612
Dave L
Job Details: 01/23/2024
"Ran quick wash. Unit gets to 7 min and never advances. Documented with techline. Ordering latch and lock SR7738300648o; ordrng 1 WPW10192995 (Lock) and 1 WPW10192994 (Lock), dspstn on spec-tagged invntry: 1 WPW10192987 MOTOR-DRVE"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Syracuse, NY 13209
Anthony V
Job Details: 01/18/2024
Customer states that heater was installed wrong from the factory nuts that go on had no threads on it and it leaked. Installed new heater. Left dishwasher out per the customer. Wanted too clean floor whirlpool is covering. The repair due too a recall on dishwasher
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Baldwinsville, NY 13027
Anthony V
Job Details: 01/18/2024
Customer states that icemaker lever won't move installed new icemaker. Checked icemaker filled properly
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GSS25GYPGCFS
Near Webster, NY 14580
James
Job Details: 01/18/2024
Ice not dispensing. Ice frozen together in bin. Removed ice and tested. Icemaker cycled without filling. Need icemaker for intermittent operation. ; ordrng 1 WR30X39470 (Icemaker)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Dave L
Job Details: 01/18/2024
Replaced broken door switch. Tests ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Rochester, NY 14606
Dave L
Job Details: 01/18/2024
Unit is loud due to a worn roller. Rollers to be ordered by SQT; rqstng P&A on 1 4392065 (Repair kit)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rochester, NY 14616
Dave L
Job Details: 01/18/2024
Replaced open oven Ignitor. Tests ok; used 1 12400035 (IGNITOR) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Rochester, NY 14615
Dave L
Job Details: 01/18/2024
Replaced lid lock due to lid lock error and intermittent operation of dial on UI tested ok; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
WHIRLPOOL OVEN-MW COMBO
Model WOC54EC0HB04
Near Rochester, NY 14612
Dave L
Job Details: 01/18/2024
"Cooling fan will not energize. Ordering fan; ordrng 1 W11248652 (Blower), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pittsford, NY 14534
Andres V
Job Details: 01/18/2024
Unit would not spin or agitate because capacitor was leaking and testing OL. I replaced it with a new one and tested it on a diag cycle. Unit now spins and agitates. ; used 1 W11395618 (Capacitor) from stock
We serviced a
GE WASHER
Model GFW655SSV0WW
Near Irondequoit, NY 14609
Andres V
Job Details: 01/18/2024
"I replaced the main control, the inverter board and vent. I Programmed the main board and tested unit. Unit is now working properly"
We serviced a
GENERAL ELECTRIC MICROWAVE
Model VM3160DF9WW
Near Webster, NY 14580
James
Job Details: 01/18/2024
Unit was tripping circuit breaker and had burning smell. Tested unit and couldnt replicate problem. Voltage not dropping below 119v. Customer is to monitor. If problem persists order WB49X45009
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Baldwinsville, NY 13027
Anthony V
Job Details: 01/18/2024
Customer states that hears a loud vibration install evaporater motor and fan no noise
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pennellville, NY 13132
Anthony V
Job Details: 01/18/2024
Customer states that dishwasher won't respond installed uhh and console ran dishwasher with normal operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cicero, NY 13039
Chuck G
Job Details: 01/18/2024
"Replaced IM, cycled IM/unit. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Hamlin, NY 14464
Dave L
Job Details: 01/18/2024
Replaced fresh food ice maker. Power cycled unit. Customer to monitor after 24 hours. ; dspstn on spec-tagged invntry: 1 W11658802 ICEMAKER
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00
Near Spencerport, NY 14559
Dave L
Job Details: 01/18/2024
Replaced ACU and temp sensor due to oven heating issue. Customer to monitor. ; used 1 Sh15 (Sh) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Churchville, NY 14428
Dave L
Job Details: 01/18/2024
Ice bucket was not engaged with cubed ice Solenoid. Adjusted bucket. Dispensing tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320MOMS0
Near Syracuse, NY 13205
Chuck G
Job Details: 01/18/2024
Showed Anthony how to replace outer door panel
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/18/2024
"Customer stated that the clothes are coming out wet at the end of the cycle. Error code F0E2-oversuds and F5E3-unlock failure. After inspecting the unit and running a diagnostic cycle the drain pump, pressure switch and lock tested good. I explained to the customer about how much HE detergent to use, i also lowered the detergent level in the drawer. Unit tested good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14611
James
Job Details: 01/18/2024
Unit not drying properly. 242v to dryer. Doir seal torn. Heating element turns on but not getting hot enough. Element shorted. ; ordrng 1 279838 (Heater) and 1 W10861521 (Seal) and 1 279368 (Adhesive)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Rochester, NY 14618
James
Job Details: 01/18/2024
Customer cancelled appointment
We serviced a
KITCHENAID RANGE
Model KFGG500EBS7
Near Rochester, NY 14618
James
Job Details: 01/18/2024
Unit underbaking at higher temperature. Preheated oven to 350 and max temp was 340. Calibrated oven up 30 degrees and tested at 450 and 500. Temp was 455 and 497 with infrared thermometer on a cast iron pan. Unit functions properly
We serviced a
MAYTAG STACKED LAUNDRY
Model MEDZ600TW2
Near Rochester, NY 14607
James
Job Details: 01/18/2024
Unit has excessive lint buildup and heater has no continuity. Need heater and cabinet cleaned. ; ordrng 1 WP3387747 (Heater) and 1 Sh15
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEQ
Near Rochester, NY 14624
Dave L
Job Details: 01/18/2024
Part didnt arrive in time rescheduled customer ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL OVEN
Model WW30430W
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/18/2024
Customer stated that the broil in the top oven is staying on. After inspecting unit i found that the switch membrane 71001874 -panel 71001797 tested bad-control WP71001872. Called safety SR#7738188730
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Manlius, NY 13104
Chuck G
Job Details: 01/18/2024
"Customer stated that unit is rocking, after inspecting unit, I found that the floor is uneven, and I adjusted the front feet accordingly. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Syracuse, NY 13210
Anthony V
Job Details: 01/18/2024
Customer cancelled service
We serviced a
KITCHENAID OVEN
Model KODE507ESS
Near Manlius, NY 13104
Chuck G
Job Details: 01/18/2024
Customer stated that top and bottom gaskets are torn. After inspecting unit i found that the top and lower oven gaskets tested bad. Replaced top oven gasket. Ordering bottom gasket W10856596; ordrng 1 W10856596 (Gasket)
We serviced a
JENN AIR COOKTOP
Model C221
Near Manlius, NY 13104
Chuck G
Job Details: 01/18/2024
"Customer stated that venting is not working. After inspecting unit i found that the switch is not always making a good contact, i was able to get the fan working by switching the fan on/off- i explained to the customer that the switch 715397 is NLA."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Fairport, NY 14450
Andres V
Job Details: 01/18/2024
Customer showed me video of grinding noise. I looked underneath machine and found rotor bolt fell off. I put it back on and tightened it down. Unit is working properly now
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Rochester, NY 14607
James
Job Details: 01/18/2024
203Unit shows cooktop on with switch set to off. Tested unit and couldn't replicate complaint. Retest unit and replace switch that is needed. ; ordrng 1 WP3149400 (Switch) and 1 WPW10434452 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFG320MOMS0
Near Syracuse, NY 13205
Anthony V
Job Details: 01/18/2024
Customer states that oven door is shattered replaced outer glass Core for 30890545 not obtained because Core is destroyed.
We serviced a
GENERAL ELECTRIC RANGE
Model JS760SP8SS
Near Fairport, NY 14450
Andres V
Job Details: 01/18/2024
I installed a new UI control on unit and tested it. Unit is responding to commands and working
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Rochester, NY 14607
James
Job Details: 01/18/2024
511Door wont close. Hinge spring broken on rh hinge and lh hinge bent. ; ordrng 1 WPW10299227 (Hinge passive) and 1 8009 (Light)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14609
James
Job Details: 01/18/2024
Unit not draining. Verified drain is clear. Pump too weak to drain. ; ordrng 1 W10876537 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Fairport, NY 14450
Andres V
Job Details: 01/18/2024
I replaced the thermistor on unit and left badge with customer. Customer is to monitor unit.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT665SSN8SS
Near Pittsford, NY 14534
Andres V
Job Details: 01/18/2024
Unit had error code for bad control. I Used service tool to try and do an update but their was none. It stated to recycle power and see if that's works and if not replace control board. ; ordrng 1 WD21X32060 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH3
Near Pittsford, NY 14534
Andres V
Job Details: 01/18/2024
Relay on machine got stuck open and caused it to burn control. Unit needs new control.; ordrng 1 W10909703 (Control board)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Pittsford, NY 14534
Andres V
Job Details: 01/18/2024
Found bottom counterwieght was loose and causing a noise. I then ran a drain and spin and saw that unit is still shaking pretty bad causing flooring to shake and dryer. Techline wants us to take unit of pedestal and run it to see if it makes a difference.SR 7738270401; schdld next appmnt for 1/29 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Syracuse, NY 13215
Anthony V
Job Details: 01/18/2024
Customer states that they hear noises rattling in refrigerator cycled refrigerator compressor kicked on with. No odd noise. All fans kicked on Normal Normal conditions calling tech line too document issue reference # 7738269776
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Andres V
Job Details: 01/18/2024
"Found fill tube to be frozen, I tested fill tube heater on a diag and it is heating up but will not do it on its own. Reccomend replacing UI which controls heater. ; ordrng 1 W11636543 (UI)"
We serviced a
MONOGRAM RANGE
Model ZGU366NT1SS
Near Ontario, NY 14519
James
Job Details: 01/18/2024
Complaint of fr burner taking a long time to ignite. Swapped front burners and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Syracuse, NY 13204
Anthony V
Job Details: 01/18/2024
Customer states that washer shakes during spin diagnosed bad suspension rods ordering suspension rods W11396716 schedule a return visit; ordrng 1 W11396716 (Suspension rods)
We serviced a
JENN AIR OVEN
Model W121
Near Manlius, NY 13104
Chuck G
Job Details: 01/18/2024
"Customer stated that the oven light is not working and the unit is missing a knob. After inspecting unit i found that the bulb was loose , i reinstalled bulb-light is switching on & off as intended. The missing knob 700564/Y702547 is NLA."
We serviced a
KITCHENAID OVEN
Model KODE500ESS21
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/18/2024
Replaced upper and lower control. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Macedon, NY 14502
Andres V
Job Details: 01/10/2024
Wire nuts at terminal block came loose and were not making contact to send power to oven.
We serviced a
ROPER DISHWASHER
Model RUD3000HB1
Near Fairport, NY 14450
Andres V
Job Details: 01/10/2024
Customer just wanted the part did not want diag or installation. SEND PART TO CUSTOMER. ; ordrng 1 WP8052027 (Soap dispenser)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Fairport, NY 14450
Andres V
Job Details: 01/10/2024
Found bake element cracked causing unit not to heat. Unit needs new element ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Rochester, NY 14626
Dave L
Job Details: 01/10/2024
Unit would not start due to an open belt switch. Belt was broken. Replaced belt and tested dryer and vent. Tests ok. ; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14609
Dave L
Job Details: 01/10/2024
Two loads of bedding did not finish. Found out of balance error and out of balance pause error in diagnostics. Checked suspension and ran diagnostic cycle to verify spin. Tested ok.
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Irondequoit, NY 14609
Dave L
Job Details: 01/10/2024
"Found drain assembly leaking. Ordering pump and hose ; ordrng 1 WH41X24177 (Hose) and 1 WH23X28418 (Pump), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Webster, NY 14580
Dave L
Job Details: 01/10/2024
Lid lock fails to latch ordering lock; ordrng 1 W11513248 (Latch)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Webster, NY 14580
Dave L
Job Details: 01/10/2024
Customer concerned with shaking during spin. Found rear panel shaking during spin. Fastened back panel and ran a test load to verify. Tests ok
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH9
Near Rochester, NY 14617
Dave L
Job Details: 01/10/2024
Removed debris fromChopper that was causing a noise. Tested ok
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Rochester, NY 14612
Dave L
Job Details: 01/10/2024
Replaced drain pump due to slow drain and drain error. Customer to monitor. ; used 1 WPW10605427 from stock
We serviced a
WHIRLPOOL DRYER
Model LEC8858EQ0
Near Hilton, NY 14468
Dave L
Job Details: 01/10/2024
Replaced open thermal fuse. Unit tests ok. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Hilton, NY 14468
Dave L
Job Details: 01/10/2024
Console is intermittently unresponsive. Ordering console ; ordrng 1 W11622490 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Syracuse, NY 13205
Chuck G
Job Details: 01/10/2024
Wrong outer door was delivered. Ordering outer door W11176456 and screws W11428245; ordrng 1 W11176456 (Outer door) and 2 W11428245 (Screws)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Syracuse, NY 13207
Chuck G
Job Details: 01/10/2024
Customer stated that light is not working in the FF compartment. I verified issue. Replaced LED module. Unit tested good
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Camillus, NY 13031
Chuck G
Job Details: 01/10/2024
Replaced magnetron. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/10/2024
"Customer stated that convection fan is still making a noise. I ran a convection cycle in which i did duplicate the issue, the sound was coming from the fan vibrating the back panel. I tightened all screws on back panel. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pennellville, NY 13132
Chuck G
Job Details: 01/10/2024
"Customer stated that the unit is not starting and throwing a F6E1-stuck button error code. Verified code, UI is not responding to commands. Laminate is separating from console. Ordering console W11460908 and UI W11460962; rqstng P&A on 1 W11460908 (Console) and 1 W11460962 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Clay, NY 13041
Chuck G
Job Details: 01/10/2024
"Customer stated that after dispensing ice the unit will drop a piece and it melts. After inspecting the unit ice maker, auger, cube size tested good and ice shoot is operating as intended. I explained to the customer that everything is operating normally and to be sure that the ice shoot is clear of any ice. I noticed a missing screw on the evaporator cover, installed new screw. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near East Syracuse, NY 13057
Chuck G
Job Details: 01/10/2024
Replaced lid. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Geneva, NY 14456
Anthony V
Job Details: 01/10/2024
Installed lower harness ran washer normal operation
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Waterloo, NY 13165
Anthony V
Job Details: 01/10/2024
Customer states that door seal is broken ordering door seal W10906683 door seal square trade did not send a door gasket scgeding a return visit customer would like too be put on cancellation list ; ordrng 1 W10906683 (Door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Seneca Falls, NY 13148
Anthony V
Job Details: 01/10/2024
Customer states that refrigerator and freezer is not cooling found a bad thermister w10383615 thermister truck stock replaced. Thermister Both sections cooling properly ; used 1 W10383615 ( Thermister) from stock
We serviced a
GE DRYER
Model PTD70EBSTWS
Near Auburn, NY 13021
Anthony V
Job Details: 01/10/2024
Customer states that dryer isn't running diagnosis a bad belt. And a bad thimble on motor which is welded on ordering motor and blower WE03X33639 can't just get thimble for motor shaft part is out of stock; ordrng 1 WE03X33639 (Motor and blower assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Hilton, NY 14468
Dave L
Job Details: 01/10/2024
Replaced unresponsive jazz board. Tests ok; used 1 WPW10503278 (ADC - JAZZ) from stock
We serviced a
GE WASHER
Model GFW655SSV0WW
Near Irondequoit, NY 14609
Andres V
Job Details: 01/10/2024
Called techline to ask what could be causing issue. They informed me that theirs something going on between inverter board and control board. Reccomended replacing both ; ordrng 1 WH22X36637 (Main control) and 1 WH22X35837 (Inverter board) and 1 WH03X29524 (Motor) and 1 WH03X29524 (Vent damper motor)
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW
Near Syracuse, NY 13208
Chuck G
Job Details: 01/10/2024
Customer stated that they no longer have the unit.
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Sodus, NY 14551
Anthony V
Job Details: 01/10/2024
Customer stated that dryer is dented on side and bottom W11315726 left panel W11215531 Dr base panel ordering panels; ordrng 1 W11315726 (Panel) and 1 W11215531 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lyons, NY 14489
Anthony V
Job Details: 01/10/2024
"Customer states that it's not finishing cycle found a bad cam replaced cam. W10721967 cam w11395618 capaciter truck stock ; used 1 W10721967 ( Cam), and 1 W11395618 ( Capaciter) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lyons, NY 14489
Anthony V
Job Details: 01/10/2024
Customer states that water was leaking on the floor found a broken water valve w11101906 ordering a water valve when they installed the washer when they pushed the washer back towards the wall they snapped both fittings of the watervalve; ordrng 1 W11101906 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Newark, NY 14513
Anthony V
Job Details: 01/10/2024
Customer states that washer won't do anything washer needs an electric control washing machine is out of warranty
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, NY 14513
Anthony V
Job Details: 01/10/2024
Customer states that drain pump will stay on after cycle installed lower harness. Drain pump shut off ran a quick wash cycle with normal operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2673BEM10
Near Rochester, NY 14625
Andres V
Job Details: 01/10/2024
Replaced dual valve on unit. Tested it unit no longer fills ice maker when dispensing water.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Victor, NY 14564
Andres V
Job Details: 01/10/2024
Found error code for slow drain. Took unit apart and found pump was obstructed. Cleared it out and tested it. Unit is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Victor, NY 14564
Andres V
Job Details: 01/10/2024
Cleared out water and took pump off. Found a piece of glass in housing. Put pump back together and tested it. Unit is now draining properly
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Manchester, NY 14504
Andres V
Job Details: 01/10/2024
Found belt broken. Checked pulley to see what could of caused it but did not see anything. Replaced belt and tested unit. Unit is working properly ; used 1 661570V (Belt) from stock
We serviced a
KITCHENAID DOWNDRAFT VENT
Model KXD4636YSS7
Near Fairport, NY 14450
James
Job Details: 01/09/2024
Customer states that appliance goes down but doesn't come back up in. Unit damaged frame at rivets. Called techline. Sr7738200868. 800-253-1301
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT2
Near Fairport, NY 14450
James
Job Details: 01/09/2024
Customer states that dishwasher is not heating checked heater heater turned on normal operation found that noise barrier insulation is missing ordering insulation W11573700 multi layer insulation ; ordrng 1 W11573700 (Noise barrier insulation)
We serviced a
WHIRLPOOL RANGE
Model WCE55USOHB01
Near Rochester, NY 14626
Dave L
Job Details: 01/09/2024
Found wire to front right burner disconnected and evidence of a short to ground. Repaired and tightened connection. Reset breaker. Tests ok.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Rochester, NY 14626
Dave L
Job Details: 01/09/2024
Replaced drain pump due to a broken impeller. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14607
Andres V
Job Details: 01/09/2024
"Found drain hole clogged causing water to back up. Cleared out hole, and poured water down it to make sure it's cleared."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Walworth, NY 14568
James
Job Details: 01/09/2024
Customer states that washer will not do anything found that ui is not responding ordering an electric control W11627413; ordrng 1 W11627413 (Electric control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Penfield, NY 14526
James
Job Details: 01/09/2024
Drop off part
We serviced a
GENERAL ELECTRIC FREEZER
Model FUF21QRRAWW
Near Webster, NY 14580
James
Job Details: 01/09/2024
Customer states that freezer isn't cooling ordering a main control WR55X37669 ; ordrng 1 WR55X37669 (Electric control)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42EASJ2WW
Near Webster, NY 14580
James
Job Details: 01/09/2024
Customer states that dryer is not heating found 120 volts l1 to nuetral found 13. Volts l1 too l2 issues with house electrical
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 01/09/2024
Unit intermittently rises in temperature allowing items in the freezer to thaw. Freezer at -3 suspecting sealed system issue. Cust requesting data loggers be installed after repair to verify. ; ordrng 1 W11109499 (Drier) and 1 W10913906 (Process tube) and 1 W11504445 (5-4) and 1 W11504436 (6-1.8) and 1 W11504416 (8.5-6) and 1 Dataloggers and 1 W11557671 (Compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKWO
Near Rochester, NY 14616
Dave L
Job Details: 01/09/2024
Replaced drain pump due to broken impeller. Pump under 120 month warranty. Tests ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
Dave L
Job Details: 01/09/2024
SR7738195359 shared customers data logger data. Probes were only measuring air temp. Re positioned probes and scheduled pseudo for follow up and documentation. ; schdld next appmnt for 1/12 FRI !