Service History 15 - Appliance Tec

We serviced a

KITCHENAID OVEN

Model KEBC107KBL03

Near Rochester, NY 14626

Dave L

Job Details: 02/05/2024

Oven will not heat. Replaced open thermal cut off. When testing the cooling fan seized. Fan is NLA

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Rochester, NY 14624

Dave L

Job Details: 02/05/2024

Left burner has failed in the same way since last visit. Ordering left side manifold and burner. Ordering LP kit to verify conversion was done properly ; ordrng 1 W11502161 (Lp kit) and 1 W11384736 (Manifold) and 1 W11344539 (Burner)

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Rochester, NY 14624

Dave L

Job Details: 02/05/2024

Motor relay fails to close. Customer declined to repair. ATEC warranty for S/c

We serviced a

WHIRLPOOL 50#IM 15' FS

Model KUID308HPS00

Near Honeoye Falls, NY 14472

Dave L

Job Details: 02/05/2024

SR7738331476diagnosed unit again with techline now that the unit has been powered on since last visit. Evap thermistor has failed preventing harvest. Unit harness must be replaced with control. Ordering both. ; ordrng 1 W11123917 (Harness) and 1 W11034363 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Clay, NY 13090

Anthony V

Job Details: 02/05/2024

No power to the board pulled back panel off tested all connections. And has no power. 120 coming out of outlet ordering a electric control W11620481; ordrng 1 W11620481 (Electric control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Fayetteville, NY 13066

Anthony V

Job Details: 02/05/2024

Took temps when I first arrived. Freezer was -2 refrigerator was at 37 degrees all food in door of freezer is rock solid. Advised the customer to put her ice cream. In the door compressor is running. Properly. Ice cubes I took out of freezer our hard. And frozen also advised customer that some stores. Have their Ice cream at -20 degrees.

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Syracuse, NY 13224

Anthony V

Job Details: 02/05/2024

Installed gas burner. Ran dryer. With. No gas odor unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Syracuse, NY 13202

Anthony V

Job Details: 02/05/2024

Found that lid strike was broke off installed new lid strike. W11457841 truck stock ran washer. Normal washing conditions unit tested good; used 1 W11457841 (Lid strike) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Clay, NY 13090

Anthony V

Job Details: 02/05/2024

Installed new icemaker. Cycled icemaker. Icemaker filled properly unit tested good

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Cato, NY 13033

Anthony V

Job Details: 02/05/2024

Ran washer in diagnostic mode. No error codes present cycle times our very long on normal wash and quick wash ordering an electric control W11550453 electric control; ordrng 1 W11550453 (Electric control)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Rochester, NY 14616

Dave L

Job Details: 02/01/2024

Replaced broken belt cover

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Webster, NY 14580

Anthony V

Job Details: 02/01/2024

Found that the drum is oblong on one side and is scraping on back panel only does it when drum heats up ordering drum W10545923 drum scheduling return visit ; ordrng 1 W10545923 (Drum)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW650SPN3SN

Near Camillus, NY 13031

Chuck G

Job Details: 02/01/2024

Customer stated that the unit is leaking from the top left front. I verified the issue. I replaced ST provided water valves and After testing unit i found that the leak is coming from the dispenser. I also preformed a firmware update. Unit needs dispenser assembly WH42X29535; rqstng P&A on 1 WH42X29535 (Dispenser assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Rochester, NY 14610

Andres V

Job Details: 02/01/2024

"Unis has a evaporator leak, what seems to be at the cap tube.; ordrng 1 W10836706 (Evaporator) and 1 W11504434 (6/2) and 1 W11504432 (6/5) and 1 WPW10507886 (Compressor) and 1 W10913906 (Process tube) and 1 Wpw10143759 (Dye dryer) and 1 W11504447 (5/1.8) and 2 W11504431 (7/5)s and 1 W11504420 (8/6)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Penfield, NY 14526

Andres V

Job Details: 02/01/2024

"Took unit out of cavity and listened for noise, high pitch noise is coming from the pump again. ; ordrng 1 W11460946 (Sump and pump)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Penfield, NY 14526

Andres V

Job Details: 02/01/2024

Lid strike broke inside the lid lock. Unit needs new strike and lock ; ordrng 1 W11307244 (Lid lock) and 1 W10837741 (Strike)

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Penfield, NY 14526

Andres V

Job Details: 02/01/2024

I installed new control board and set clock but noticed that it was doing the same thing where its going to fast. I reccomended replacinf UI now but part is unavailable will have to call techline. ; O-emld tckt

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42EASJ2WW

Near Rochester, NY 14609

Dave L

Job Details: 02/01/2024

Replaced element and harness due to connection failure at heater. Tests ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Penfield, NY 14526

Andres V

Job Details: 02/01/2024

Noise is coming from damper motor when opening and closing. ; ordrng 1 WPW10594329 (Damper)

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Fairport, NY 14450

Andres V

Job Details: 02/01/2024

Installed two new hinges on unit and tested it. Top door is now opening and closing properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Ontario, NY 14519

Anthony V

Job Details: 02/01/2024

Installed new outer shell door came in not damaged this time customer is happy with how it looks unit tested good

We serviced a

GE REFRIGERATOR

Model GNE27JYMFWFFS

Near Fairport, NY 14450

Anthony V

Job Details: 02/01/2024

Refregerater is making a rattling noise can't say where it's coming from turned the freezer temps down too see if I can duplicate the issue cannot duplicate the issue. Fan is running like normal advised the target too listen too see wherenuts coming from and possibly take a video of it when it happens again

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Palmyra, NY 14522

Anthony V

Job Details: 02/01/2024

During spin says it's loud found a bad capaciter bottom of machine had oil all over replaced capaciter. Wiped whole bottom of machine off. Ran machine unit tested good. ; used 1 W11395618 (Capaciter) from stock

We serviced a

MAYTAG RANGE

Model MGR7700LZ4

Near Rochester, NY 14618

Andres V

Job Details: 02/01/2024

Unit did not have option of being calibrated. I set unit to 350 degree bake cycle and took temp readings. Unit is working properly.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Marcellus, NY 13108

Chuck G

Job Details: 02/01/2024

Unit has bad heater. Replaced heating element. Ran a diagnostic cycle in which the unit operated as intended. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heater) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Syracuse, NY 13219

Chuck G

Job Details: 02/01/2024

Unit not starting cycle. Error code F5E2-lid will not lock. After inspecting unit i found that the lid lock tested bad. Replaced lid lock. Recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W10810403 (Lid lock) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5JHEXTS00

Near Syracuse, NY 13219

Chuck G

Job Details: 02/01/2024

"Ice guide and dispenser lever is broken. Ordering ice dispenser lever WP2255431B, ice guide WP2180224, retainer WP2194719 and clip WP2195051; ordrng 1 WP2255431B (Ice lever) and 1 WP2194719 (Retainer) and 1 WP2180224 (Ice guide) and 1 WP2195051 (Clip)"

We serviced a

JENN AIR RANGE

Model JES8850BAS

Near Fayetteville, NY 13066

Chuck G

Job Details: 02/01/2024

"Broken cooktop, right rear element is not working and front right element the switch is not working. After inspecting unit i found that the cooktop, rear right element and the front element selector switch (NLA) needs to be replaced. I explained to the customer that the switch was no longer available and quoted to replace cooktop and element-customer declined repair"

We serviced a

WHIRLPOOL OVEN DOUBLE

Model WOD51ES4ES02

Near Syracuse, NY 13212

Chuck G

Job Details: 02/01/2024

Upper and lower ovens not heating. No codes. After inspecting the unit i found the issue to be with the power supply as the unit is not receiving the proper voltage to heat the elements.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Clay, NY 13088

Chuck G

Job Details: 02/01/2024

"Ice not dispensing. After inspecting unit i found that the auger motor tested bad. Ordering motor W11671282, washer W11378860 and yoke WP63052-2; ordrng 1 W11671282 (Motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Yoke)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cicero, NY 13039

Chuck G

Job Details: 02/01/2024

Replaced control. Recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. I asked customer to monitor and to call if issue persists. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Cicero, NY 13039

Chuck G

Job Details: 02/01/2024

Customer stated that the unit is not responding to commands. After inspecting unit i found that the unit is on a GFI on the same circuit as the refrigerator-the GFI was tripped. I restored power to the unit-no codes and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer that each appliance should be on its own circuit and to have an electrician look at it. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Baldwinsville, NY 13027

Anthony V

Job Details: 02/01/2024

Installed water filter housing still no water out of the door or icemaker file# 7738083481 I unthawed resevior home owner is gonna. Monitor water

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/01/2024

Reinstalled back panel and convection fan cover. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14608

Dave L

Job Details: 02/01/2024

Found frozen defrost drain customer is going to thaw.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Penfield, NY 14526

Dave L

Job Details: 02/01/2024

Replaced open evaporator fan motor. Tests ok

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB0

Near Macedon, NY 14502

Dave L

Job Details: 02/01/2024

"Replaced right front burner switch due to shorted pilot. Tests ok. ; used 1 8009 (BULB-4OW), and 1 Sh15 (Sh) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW2

Near Walworth, NY 14568

Dave L

Job Details: 02/01/2024

Washer did not fill. No errors in diagnostics. Checked water supply and ran diagnostic cycle. Unable to recreate. Tests ok

We serviced a

GE RANGE

Model CHS900P2M6S1

Near Webster, NY 14580

Dave L

Job Details: 02/01/2024

Replaced burner and module. Unit tested ok.

We serviced a

GE DRYER

Model GFD55GSSN2WW.

Near Webster, NY 14580

Dave L

Job Details: 02/01/2024

"Motor is noisy. Inspected rollers, blower and burner assembly to verify. Ordering motor and blower; ordrng 1 WH03X32157 (Motor) and 1 WE16X33977 (Blower)"

We serviced a

MAYTAG DRYER

Model LDG4914AAE

Near Rochester, NY 14616

Dave L

Job Details: 02/01/2024

"Belt, baffle, and idler broken. Ordering all three. ; ordrng 1 WP6-3037050 (Idler) and 1 WPY312959 (Belt) and 1 33001004 (Baffle), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGD5630HW3

Near Rochester, NY 14615

Dave L

Job Details: 02/01/2024

Blower is cracked. Ordering blower and motor ; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor)

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, NY 14612

Dave L

Job Details: 02/01/2024

Washer left first load wet. Found hot water was not connected. Informed customer that the hot water needs to be connected to avoid water level error. Unit tested ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, NY 14607

Andres V

Job Details: 02/01/2024

"Unit was in a defrost when I was in home, took freezer temp found it to be 9 degrees. Unit is also making ice, checked freezer gasket to make sure it sealing. Could not duplicate issue, customer is to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Red Creek, NY 13143

Anthony V

Job Details: 02/01/2024

Refregerater was turned off and pulled out when I arrived found. Broken wire on the start device repaired wire. Compressor started up like normal refrigerator temps were at 60 and freezer was dropping too around 48 degrees

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14612

Dave L

Job Details: 01/29/2024

Hinges are disconnected. New flooring has left no clearance to uninstall unit. Customer is going to make arrangements to make unit scribble while hinges are being ordered. ; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Syracuse, NY 13209

Chuck G

Job Details: 01/29/2024

Replaced compressor. Vacuumed unit down to 400 microns. Charged unit with 64 grams of R600. Evaporator developed a frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE08

Near Clay, NY 13090

Chuck G

Job Details: 01/29/2024

"Called customer to let him know that i was on my way, i asked customer if he realized that unit is OOW and said is going to call to try to get the repair covered. Unit needs lens cover WPW10313918, bulb W11518235 and housing WPW10313917"

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Clay, NY 13090

Chuck G

Job Details: 01/29/2024

Customer canceled service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Clay, NY 13041

Chuck G

Job Details: 01/29/2024

"Customer stated that the fresh food and freezer temps are up. After inspecting unit i found that the unit is preforming after the customer recently defrosted the unit- freezer temp -.05 and FF temp 37 degrees, i found that the heater wire had become uninstalled-i reinstalled connector. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Salina, NY 13211

Chuck G

Job Details: 01/29/2024

"Customer stated that unit is going from sense to done. Error code F7E4-basket re-arrangement failure. After inspecting out i found that the slider tested bad. Replaced slider, recalibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near East Syracuse, NY 13057

Chuck G

Job Details: 01/29/2024

Replaced left switch harness and switch. Left rear Element is still only receiving 120V. Ordering control W11594224 and main harness W11531755; ordrng 1 W11594224 (Control) and 1 W11531755 (Main harness)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rochester, NY 14612

Dave L

Job Details: 01/29/2024

Replaced unresponsive UI. Verified model and serial info updated. Tests ok

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Fairport, NY 14450

Anthony V

Job Details: 01/29/2024

Customer states that when she turns the knob it does not turn on found 3 different error codes in machine found a bad electric control also. Was one of the error codes

We serviced a

MAYTAG RANGE

Model MER6600FZ5

Near Rochester, NY 14626

Dave L

Job Details: 01/29/2024

Unit only receiving 120 volts from receptacle. Found loose inner l2 bolt on block causing a loose connection but unrelated to house voltage issue. Removed cord and tightened block connections. Recommending that the customer have a licensed electrician diagnose receptacle voltage issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model EL88TRRWS03

Near Pittsford, NY 14534

Anthony V

Job Details: 01/29/2024

Customer states that water leaking on refregerater side of refrigerator found. That drain hose was clogged removed clogged. From drain hose.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14615

Dave L

Job Details: 01/29/2024

Chopper on drain pump was jammed in housing preventing drain. Removed chopper from housing and tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW03

Near Pittsford, NY 14534

Anthony V

Job Details: 01/29/2024

"Customer states that. Right side gasket is ripped. Right side gasket is ripped ordering right refrigerator gasket W11396037 schedule a return visit. Husband has too talk with his wife about when we can return. Kim. Will call with a date later on; ordrng 1 W11396037 (Right side gasket), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rochester, NY 14618

Anthony V

Job Details: 01/29/2024

Customer states that agitated is not moving found that pulley on motor is snapped off gears on motor our sheared. Customer is not gonna due the repair due too age of machine

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT785SYN8FS

Near Fairport, NY 14450

Anthony V

Job Details: 01/29/2024

Customer states. That he can't do anything the on user interface control panel was in lockout mode. Unlocked dishwasher ran dishwasher unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Webster, NY 14580

Anthony V

Job Details: 01/29/2024

Customer states. That top drawer wouldn't close all the way adjusted top rack. Cleared error code out for clogged drain ran dishwasher with normal operating conditions draining and washing normal

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DW0

Near Irondequoit, NY 14617

Dave L

Job Details: 01/29/2024

Replaced spark module. Tested good ; used 1 Sh15 (Sh) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Irondequoit, NY 14622

Dave L

Job Details: 01/29/2024

Dispenser door not closing. Reinstalled dispenser door spring. Unit tested ok.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ09

Near Rochester, NY 14617

Dave L

Job Details: 01/29/2024

Replaced upper and lower interlocks due to door error. Bent lower interlock bracket back into position. Tests ok.

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Webster, NY 14580

Anthony V

Job Details: 01/29/2024

Customer states sounds like a zipper found a bad idler pulley installed dryer repair kit unit tested good; used 1 4392067 (Dryer kit) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Webster, NY 14580

Anthony V

Job Details: 01/29/2024

Customer states that water isn't draining. Out found that drain pump is running but not pumping out customer declined repair due too age of dishwasher

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14617

Dave L

Job Details: 01/29/2024

Customer experiencing poor wash performance. Unit tests ok in diagnostics with no errors. Detergent stains on clothes. Went over use and care. Recommending omitting normal cycle when using scent beads and fabric softener. Detergent must be added before clothes. Recommending using fabric softener modifier and extra rinse. Customer to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14615

Dave L

Job Details: 01/29/2024

Found broken upper rack adjusters and a cracked lower spray arm. Diverter wire broken off of connector at control. Repaired wire. Customer declined to have spray arm and adjusters repaired

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Rochester, NY 14616

Dave L

Job Details: 01/29/2024

Unit leaks from front left corner. Ordering updated tub ring ; ordrng 1 W11590590 (Tub ring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Jamesville, NY 13078

Chuck G

Job Details: 01/29/2024

Replaced inlet valve. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS00

Near Clifton Springs, NY 14432

Anthony V

Job Details: 01/24/2024

Customer states that glass door is shattered. When installers brought the oven they shattered the glass on the door with their strap ordering glass door W11653626 part is out of stock ; ordrng 1 W11653626 (Glass door)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Geneva, NY 14456

Anthony V

Job Details: 01/24/2024

Customer states that bracket needs to be tightened installed new screw in bracket. Wp693995 screw ; used 1 Wp693995 (Screw) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Cayuga, NY 13034

Anthony V

Job Details: 01/24/2024

Customer states. That refrigerator door gasket is broke door gasket is broke ordering gasket. W10838574 door gasket refrigerator. Customer would like after 1 pm due to working nights; ordrng 1 W10838574 (Door gasket)

We serviced a

GE DRYER

Model PTD70EBSTWS

Near Auburn, NY 13021

Anthony V

Job Details: 01/24/2024

Installed new motor and blower checked dryer normal operation

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0T

Near Brockport, NY 14420

Dave L

Job Details: 01/24/2024

Unit is washing poorly due to spray arms not spinning. Ordering spray arms; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Spray arm)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS01

Near Spencerport, NY 14559

Dave L

Job Details: 01/24/2024

Magnetron is noisy and heats intermittently. Ordering magnetron; ordrng 1 W10818686 (Magnetron) and 1 W11545876 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Webster, NY 14580

James

Job Details: 01/24/2024

No leds come on but buttons Still functioning. Replaced panel assembly and tested. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Ontario, NY 14519

James

Job Details: 01/24/2024

Unit not drying. Ran diagnostics cycle and heater turned on. Adjusted unit in cabinet. Customer is to monitor. If problem persists replace W11120155

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Penfield, NY 14526

James

Job Details: 01/24/2024

"Drum not turning. Found belt broken. Replaced belt and inspected unit. Unit functions properly. One year warranty on part. ; used 1 341241 (Belt), and 1 Sh15 from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ10

Near Rochester, NY 14625

James

Job Details: 01/24/2024

Unit froze everything near back wall of fridge then went back to 38 degrees. Replaced damper control and tested successfully. Customer is to monitor. If problem persists replace control and ui

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Webster, NY 14580

James

Job Details: 01/24/2024

"Unit loud due to worn rollers. Replaced dryer repair kit and tested. One year warranty on parts. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Hilton, NY 14468

Dave L

Job Details: 01/24/2024

Documented latching issue with techline ordering kit. ; ordrng 1 W11646238 (Kit)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 01/24/2024

Customer stated that she can still hear a noise when the unit is in a high spin. No codes. After inspecting unit i found debris in the tub that was rubbing against the basket causing the sound-i removed debris. Recalibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Brewerton, NY 13029

Chuck G

Job Details: 01/24/2024

Customer stated that unit is not starting a cycle. Error code F5E1-lid lock failure. I ran a diagnostic cycle in which i confirmed that the lid lock tested bad. Ordering lid lock W10810403; ordrng 1 W10810403 (Lid lock)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Cicero, NY 13039

Chuck G

Job Details: 01/24/2024

"Replaced top rack, dispenser and sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Bridgeport, NY 13030

Chuck G

Job Details: 01/24/2024

Replaced sump & motor. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Auburn, NY 13021

Anthony V

Job Details: 01/24/2024

Customer states that washer won't drain or spin ran diagnostic cycle. Washer drained and spun out while washer was draining could hear drain pump pulsating ordering drain pump W11307244 and lidlock W11307244. And electric control W11603811 ; ordrng 1 W10919003 (Drain pump) and 1 W11307244 (Lidlock) and 1 W11603811 (Electric control)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Brewerton, NY 13029

Chuck G

Job Details: 01/24/2024

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC1

Near Rochester, NY 14626

Dave L

Job Details: 01/24/2024

Unit will not spin due to excessive wear on bearing. Rotor is making contact with stator customer is going to replace

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, NY 14609

Andres V

Job Details: 01/24/2024

Unit was not balance and when going into a spin started rocking causing unit to stop spinning. Leveled unit and ran a spin cycle. Unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Pittsford, NY 14534

Andres V

Job Details: 01/24/2024

"Installed new harness which included new fan motor, bi metal and thermistor. Tested heater in diag, heater is working properly."

We serviced a

MAYTAG WASHER

Model MVWC565SW1

Near Rochester, NY 14612

Dave L

Job Details: 01/24/2024

Unit makes a noise when spinning due to oil from transmission leaking onto drive belt. Quoted for Gearcase. Customer declined.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, NY 14626

Dave L

Job Details: 01/24/2024

Customer concerned with a clicking noise during use. Loaded machine to test. Was unable to recreate issue. Made sure drive components were tight. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDMB00

Near Palmyra, NY 14522

Andres V

Job Details: 01/24/2024

I replaced ice maker fill line. Tested it out and did not see any water leaking. Customer is to monitor it.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Marion, NY 14505

Andres V

Job Details: 01/24/2024

I could not duplicate issue with unit. I ran a diagnostic cycle properly. I then started a normal cycle watched it fill and advanced correctly. Unit is working as intended

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Walworth, NY 14568

Andres V

Job Details: 01/24/2024

Replaced ice maker and cycled it. Ice maker called for water and is working

We serviced a

GENERAL ELECTRIC DRYER

Model GTD45EASJ2WS

Near Rochester, NY 14612

Dave L

Job Details: 01/24/2024

Replaced damaged harness. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Irondequoit, NY 14617

Dave L

Job Details: 01/24/2024

Added noise insulation to cap tube and adjusted evaporator tubing due to noise. Customer to monitor. ATEC warranty

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Walworth, NY 14568

Andres V

Job Details: 01/24/2024

Ice maker had no ice in it. I did a harvest then tried to use test 45 to fill it but found fill line to be clogged with ice. Tested fill line heater which was getting warm but seems unit is not doing it on its own. ; ordrng 1 W11224256 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Jamesville, NY 13078

Chuck G

Job Details: 01/24/2024

Customer stated that unit is not making ice and no water is dispensing. After inspecting unit i found that the inlet valve tested bad. Ordering inlet valve WPW10238100 and duel valve WPW10279866; ordrng 1 WPW10238100 (Inlet valve) and 1 WPW10279866 (Duel Valve)