Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for West Henrietta, NY

Appliance Tec Rated 4.5 out of 5 stars based on 12 customer reviews

Map of West Henrietta, NY

Mrs Davidson




Review of Appliance Tec

I am still looking for help. Dryer still stop to quick and not drying my clothes. Now that I have my new washer and try for 3 days hoping that my cloth will be dry the dryer still not working properly


Map of West Henrietta, NY

Timely service




Review of Appliance Tec


Map of West Henrietta, NY

Serviceman did not wait for my arrival as I had asked




Review of Appliance Tec

The labor charges added to the service call charge seemed excessive.


Map of West Henrietta, NY

Customer




Review of Appliance Tec

He is an amazing technician. He is very knowledgeable and honest. He takes great pride in his work. He understands the importance and relevance of GREAT customer service and delighting the customer.


Map of West Henrietta, NY

Julie




Review of Appliance Tec


Map of West Henrietta, NY

Excellent service




Review of Appliance Tec

Steve is always professional. He is very knowledgeable.


Map of West Henrietta, NY

Great Service




Review of Appliance Tec


Map of West Henrietta, NY

great servive




Review of Appliance Tec

Steve was very professional


Map of West Henrietta, NY

Great service.




Review of Appliance Tec

Thoroughly checked our refrigerator and fixed our problem. Highly recomend them.


Map of West Henrietta, NY

Excellent service and customer service




Review of Appliance Tec


Mixed feelings




Review of Appliance Tec

I am appreciative of the promptness of the service technician to my house to fix my dryer, however, I wish he would have had the courtesy to call me and see if I wanted to proceed with a service that is costing me the same price that I could have bought a brand new dryer with. I more than likely would have opted against the service and chosen to buy a new dryer. I guess it’s too late now. At least I have a working dryer.


Response from Appliance Tec:

There may be some sort of mix-up but our records do not indicate we did any repair to the dryer. We only show a referral for you to have a company clean the dryer vent system. We do have record of a second visit at no charge though. Maybe it was another company that did some work on the dryer?


Great service




Review of Appliance Tec

Technician called ahead and arrived on time. Diagnosis was fast and price was fair.


Steve M.

Steve M.

DRYER WHIRLPOOL WED5620HW1 Sr# 7728187778. Tested heat on timed dry and high heat. Cycling properly with High 160 low 135. Vent tests good and is short. Called tech line and sensor bars are working as expected. Waited ten minutes with wet washcloth on sensor bars to se of it shut off early. It did not shut off early. The dryer tests good.

Near Cedarhurst Dr, West Henrietta, NY 14586
Steve M.

Steve M.

RANGE FRIGIDAIRE FFEF3016VWA Replaced left front infinite switch for indicator light staying on. The range tested good.

Near Linhome Dr, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Q1 no Q2 no Q3 no. Found freezer evaporator full of frost and ice causing warm temps. Removed frost and ice. Changed defrost setting from automatic to daily defrost. The refrigerator tests good

Near Coneflower Dr, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice dispenser motor covered in ice and not working at all. Ordering motor. ; ordrng 1 W11202789 (DISPENSER MOTOR)

Near Oak Mills Crossing, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWC400XW4 Found gearcase is starting to get loud. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10480274 CONTROL

Near Dessie Heights, West Henrietta, NY 14586
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW0 Replaced gearcase and hub. Calibrated unit . Tested in auto diagnostics . Unit tested good .; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE

Near Farrell Road Ext, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 "Customer reports unit is not agitating. F0E5 F7E1 stored. Ran an auto diagnostic test cycle. Unit agitated as it should in manual diagnostics. However, the agitator slips when attempting to spin. Drive hub should be replaced. ; ordrng 1 W10528947 (HUB)"

Near Farrell Road Ext, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL MEDC465HW0 Found insulation stuck inside wall preventing unit from drying. Removed and tested. The dryer tested good

Near Thames Dr, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHB0 Replaced user interface and control . Tested unit in auto diagnostics. Unit tested good

Near Stargrass Ln, West Henrietta, NY 14586
Steve M.

Steve M.

OVEN-MW COMBO WHIRLPOOL GMC305PDS6 Replaced magnetron and diode. Tested unit. Unit tested good.

Near Chesapeake Landing, West Henrietta, NY 14586
Steve M.

Steve M.

OVEN-MW COMBO WHIRLPOOL GMC305PDS6 Ordering magnetron and diode for burning smell and humming. ; ordrng 1 W10245183 (magnetron) and 1 WPW10687786 (diode)

Near Chesapeake Landing, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced ice maker for not returning to home position during testing. Same result. Thermistor tests open. The harness had been repaired while under warranty. The unit needs a door due to broken harness. ; (created new UIS, deleted prior attachment to UisID 58241), rqstng P&A on 1 LW10691266 (Freezer door SS)"

Near E River Rd, West Henrietta, NY 14586
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4955HW1 Washer has no error codes . Calibrated unit . Ran in auto diagnostics. Unit tested good . No strange noises . Ran unit with clothes . Unit tested good . Unit does have water hammering in pipes . Suggested a arrester for water hammering .

Near Beckwith Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

OVEN WHIRLPOOL WOD93EC0AS04 Customer concerned about a F1E1 area code being displayed on the units. Diagnostic test reveals an internal error; suggesting the control board should be replaced. Replaced control board. Repair successful.

Near York Bay Trail, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDE300VW1 Customer concerned about a squealing noise during use. Noise was coming from from the idler pulley. Installed a maintenance kit. Repair successful. ; used 1 4392067 (REPAIR KIT) from stock

Near Vollmer Pkwy, West Henrietta, NY 14586
Dave F.

Dave F.

DRYER WHIRLPOOL WGD8300SW1 "Dryer making squeaking noise. Replaced belt, rollers, and tension pulley. Tested unit, unit tested good. Used part 4392067 repair kit ."

Near Telephone Rd, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER MAYTAG MDB4949SHZ0 Dishwasher not washing dishes or dissolving dish detergent. Observed wash pump is not turning on. Ordering control W11225084 and wash pump WPW10591570; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)

Near E River Rd, West Henrietta, NY 14586
Dave F.

Dave F.

MICROWAVE MAYTAG MMV5219DH1 Magnetron is covered under warranty. Replaced diode and magnetron. Tested unit. Tested good .

Near Tree Top Ln, West Henrietta, NY 14586
Steve M.

Steve M.

MICROWAVE MAYTAG MMV5219DH1 Found the microwave is pulling 7 amps (about 50% power). Ordering diode and bringing magnetron back. ; ordrng 1 W11256462 (DIODE)

Near Tree Top Ln, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 Replaced sump motor. Repair successful.

Near Erie Station Rd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT314TFDW01 Unit is not cooling properly due to a failing compressor. Quoted 943.23 for replacement. Customer denied repair and is not interested in repairing the unit

Near Vollmer Pkwy, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER AMANA NED4655EW1 Repaired wire that was damaged during thermal event. The dryer needs a dryer cord that was damaged during thermal event. Going to office to get cord and returning today. ; saved tckt

Near Osprey Dr, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER AMANA NED4655EW1 Repaired wire that was damaged during thermal event. The dryer needs a dryer cord that was damaged during thermal event. Going to office to get cord and returning today. ; saved tckt

Near Osprey Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Replaced drain pump. When attempted to test, the motor failed to spray water. 4-3 error code stored. Replacing sump motor. Filter cup is also missing. ; ordrng 1 W10872845 (FILTER CUP) and 1 W11025157 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

Near Erie Station Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 Unit would not start. 240V present at outlet. Start button and door switch are testing good. Wires coming from terminal block are damaged due to a thermal event. Harness must be replaced.; ordrng 1 WPW10450286 (HARNESS)

Near Osprey Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 Customer states unit does not drain. Water was standing at bottom of unit upon arrival. Power is going to drain pump but unit will not drain. Drain pump should be replaced. ; ordrng 1 W10876537 (DRAIN PUMP)

Near Erie Station Rd, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHB1 Dishwasher leaking from corners . Replaced door gasket . Tested unit in diagnostics tested good . Customer mentioned unit doesn't dry very well . . Gave tips on best cycles and practices also using rinse aid . Unit tested good .

Near Butterfly Ln, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFCS22EVMS0 "Found gasket open on bottom of freezer causing warm air to enter freezer and causing frost. Removed gasket, flipped 180 degrees and heated and reformed gasket. Added shims to door for better door closing. The gasket is sealing."

Near York Bay Trail, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Replaced led light in freezer for no light in freezer. The lights are working as expected. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

Near Coneflower Dr, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Found the water line run directly to water tank. The water line is long and cold water does not get purged from line when running hot water at sink. Customer is going to call plumber.

Near Candleford Heights, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDC465HW0 "Customer concerned about long dry times and the unit moving too easy. Made sure the plastic feet are installed. Recommended to have non-slip pads installed. As for the dry times, unit failed vent test. Vent exceeds 8 feet & is crushed in a few different places. Recommended to have the vent rebuilt with different material and shortened as much as possible. Unit testing good."

Near Osprey Dr, West Henrietta, NY 14586
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 F7E1 error code stored. Unit completed auto test but would not spin; agitator would spin but not at the same speed as the basket. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Farrell Rd Exd, West Henrietta, NY 14586