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for West Henrietta, NY
Ben - West Henrietta, NY
I am appreciative of the promptness of the service technician to my house to fix my dryer, however, I wish he would have had the courtesy to call me and see if I wanted to proceed with a service that is costing me the same price that I could have bought a brand new dryer with. I more than likely would have opted against the service and chosen to buy a new dryer. I guess it’s too late now. At least I have a working dryer.
Response from Appliance Tec:
There may be some sort of mix-up but our records do not indicate we did any repair to the dryer. We only show a referral for you to have a company clean the dryer vent system. We do have record of a second visit at no charge though. Maybe it was another company that did some work on the dryer?
Kyle - West Henrietta, NY
Technician called ahead and arrived on time. Diagnosis was fast and price was fair.
WASHER MAYTAG MVWX655DW1 "Ordering outer tub, basket and gearcase for washplate not coming off. ; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase)"
DRYER KENMORE 110.948342 Could not recreate the issue. Unit testing good.
WASHER MAYTAG MVWX655DW1 Found the washplate not spinning with the basket. The washer needs drive hub and washplate. The washplate is seized to the bearing. Could not get the part out of washer in one piece. Quoted customer to remove washplate and replace washplate and drive hub. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
DRYER KENMORE 110.948342 "Ran vent test on dryer, dryer failed that test. Venting runs through the basement ceiling and to the outside on the opposite side of the house. Checked outside vent, outside vent is clean. Advised customer to have a vent cleaning company clean the venting in the cellar ceiling. Charged service call only. Advise customer to have venting clean sooner than later to avoid thermal fuses opening."
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not washing dishes no water was moving through cabinet. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running)Ran test cycleConfirmed unit was failing with clear doorReplaced sump & motor Ran test cycle Unit tested good
DISHWASHER WHIRLPOOL WDF540PADW3 Replaced sump and control due to not drying and error code 4-3 sump failing . Tested heating element needs to be between 8 and 30 ohms . It tested at 10 ohms . Ran dishwasher in auto diagnostics. Tested good .
DISHWASHER WHIRLPOOL WDF540PADW3 Dishwasher running intermittently and not turning on every time . Found error codes 4-3 7-1 . Ran in auto diagnostics washer motor did turn on. . Ordering pump motor W11025157 and control W10906428 ; ordrng 1 W10906428 (cntrl-elec) and 1 W11025157 (pump&motor)
RANGE KITCHENAID KSGG700EBS1 Touch pad on range number 6 and 9 not working . Replaced console and tested unit . Tested good .
WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good
DISHWASHER WHIRLPOOL ADB1400AGS1 Customer complained of a leak from door of dishwasher. Found water damage to cabinets near dishwasher. Took pics. The dishwasher did not leak for me during testing. Replaced door gasket to be thorough. ; used 1 W10300924V (GASKET) from stock
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Replaced icemaker that wasn't cycling; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
DISHWASHER MAYTAG MDB8959SFZ4 Found no abnormal odors. Found moisture on back wall instructed Custoner to rub your water at the sink prior to use and to use rinse agent. The dishwasher tested good
REFRIGERATOR KITCHENAID KBFS25EWBL9 Replaced ice maker for bail attn not shutting Ice maker off and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock
REFRIGERATOR MAYTAG MFI2569VEM1 Found the dispenser has no continuity to the switch. Quoted for repair. ; rqstng P&A on 1 WP13005705 (chute)
WASHER MAYTAG MVWX655DW0 Replaced hub and wash plate for not spinning properly and not completing cycle. ; used 1 W10528947 (HUB) from stock
WASHER MAYTAG MVWX655DW0 Wash plate is stripped preventing wash. Ordering wash plate.; rqstng P&A on 1 W10902814 (washplate)
WASHER MAYTAG MVWX655DW1 F8E1 long fill no fill error code . Washer filling very slow. Found debris inside water valve between the hose. Cleared debris and tested washer in auto diagnostics and it tested good