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Local Reviews
for West Henrietta, NY

Appliance Tec Rated 4.7 out of 5 stars based on 6 customer reviews

Map of West Henrietta, NY

Great Service




Review of Appliance Tec


Map of West Henrietta, NY

great servive




Review of Appliance Tec

Steve was very professional


Map of West Henrietta, NY

Great service.




Review of Appliance Tec

Thoroughly checked our refrigerator and fixed our problem. Highly recomend them.


Map of West Henrietta, NY

Excellent service and customer service




Review of Appliance Tec


Map of West Henrietta, NY

Mixed feelings




Review of Appliance Tec

I am appreciative of the promptness of the service technician to my house to fix my dryer, however, I wish he would have had the courtesy to call me and see if I wanted to proceed with a service that is costing me the same price that I could have bought a brand new dryer with. I more than likely would have opted against the service and chosen to buy a new dryer. I guess it’s too late now. At least I have a working dryer.


Response from Appliance Tec:

There may be some sort of mix-up but our records do not indicate we did any repair to the dryer. We only show a referral for you to have a company clean the dryer vent system. We do have record of a second visit at no charge though. Maybe it was another company that did some work on the dryer?


Map of West Henrietta, NY

Great service




Review of Appliance Tec

Technician called ahead and arrived on time. Diagnosis was fast and price was fair.


Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 F7E1 error code stored. Unit completed auto test but would not spin; agitator would spin but not at the same speed as the basket. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Farrell Rd Exd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 "Customer states unit is causing the breaker to randomly trip, and it takes an extended amount of time for the unit to dry. Once the breaker is reset, the unit works as it should. Inspected the panel box and verified that the 240v breaker for the dryer gets warm after the dryer has been running for a while; which is not normal. Unit passed vent test. Suspecting the weak breaker may also be causing the long dry times."

Near Cougar Cir, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4850HW0 Door catch was damaged preventing door from closing properly. Replaced catch. Repair successful.

Near Martin Rd, West Henrietta, NY 14586
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204DSS0 "Customer stated that unit was not responding to commands. Upon inspection discovered that UI was receiving proper voltage but not accepting commands. Also discovered large rust hole inside tub causing unit to leak. Unit will need new tub , sump & motor , control and UI and wheel racks. Ordering all parts listed ; ordrng 1 W10866116 (CONTROL) and 3 WPW10195417 (WHEEL RACKS )s and 1 WPW10455260 (SUMP & MOTOR ) and 1 WPW10579108 (USER INTERFACE ) and 1 WPW10681502 (TUB)"

Near Lehigh Station Rd, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 Replaced ice maker for not calling for water. The ice maker tested. Cleaned coils. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Trillium Ln, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 Customer states the unit is taking too long to dry. Unit failed vent test. Exhaust vent is approximately 50 feet long. Suggested to have vent cleaned or shortened. Unit testing good.

Near Westcombe Park, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SDM3 Customer states unit randomly shuts off during cycles and has to reset the unit on multiple occasions. Replaced control. Repair successful.

Near W Henrietta Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7600XW1 Tested washer and it wS grinding when spin stops and in agitation. Replaced bearing again. Same result. The noise is coming from the motor and stator. The motor WPW10419333 is 204.84 and the rotor 280146 is 210.05. Customers son was home. He is going to relay message; used 1 W10435302 (BEARING) from stock

Near Dessie Heights, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Ice maker fill tube was frozen . Defrosted fill tube . Found the water was not coming out so fast from dispenser. Turned water off and back on at source . Tested unit. Tested all thermistors. Tested good . Tested icemaker fan . Tested good . Ran ice maker through s harvest tested . Went through . Turned fill tube heater on . Ran ice maker fill test . Unit tested good .; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Starflower Dr, West Henrietta, NY 14586
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7600XW1 Went to replace bearing and found that the glue in the bearing that was ordered had leaked all over the parts that were needed to do job . Went to truck and grabbed bearing kit W10435302 . Replaced unit . Tested in auto diagnostics. Tested good .; used 1 W10435302 (BEARING) from stock

Near Dessie Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF2258DEH00 Replaced main control for not defrosting correctly. The refrigerator tests good. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Tree Top Ln, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHWE201YW00 Customer concerned about unit grinding during spin cycle. Bearings in cross arm are faulty. Basket and cross arm would have to be replaced together. Customer declined further repair.

Near Beckwith Rd, West Henrietta, NY 14586
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7600XW1 Customer stated unit was displaying SD code for suds detection. Upon inspection discovered that bearing is failing. This is causing issue. Ordering bearing; ordrng 1 W10435302 (BEARING KIT )

Near Dessie Heights, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL MEDX655DW1 Replaced timer for not advancing and not always heating. The dryer tests good.

Near Doncaster Trail, West Henrietta, NY 14586
Evan E.

Evan E.

DRYER WHIRLPOOL MEDX655DW1 Customer stated unit was not heating. Upon inspection discovered that unit was heating as it should but timer is not advancing when selecting cycle. Unit will dry items but timer will never move. Ordering timer ; ordrng 1 WPW10642928 (TIMER)

Near Doncaster Trail, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Found black mark near the heater and residue on inner door, sump cover and tub walls. Looks like something had gotten burned on the heater. Tested in diagnostics and it tested good."

Near Blazing Star Cir, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Replaced light switch for delay when light is lighting. Same result. Replaced led board. Same result. Called tech line due to led not accessible. Sr#7725303339 The led is unrepairable. Called tech line and documented. First call to tech , they had me removed the light and try to remove insulation. The liner was damaged during attempted repair."

Near Island Grove, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 Found the led in freezer not turning on for a few seconds. And the power to light is fluctuating. Ordering door switch and led control board. ; rqstng P&A on 1 W10830288 (cntrl-elec) and 1 WPC3680310 (light switch)

Near Island Grove, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER MAYTAG MED8630HC0 "Customer concerned about a tapping noise. Unit was severely damaged on both side panels, causing the drum to make contact and emit a knocking sound. Customer called the dealer and the dealer will be replacing the whole unit."

Near Haywards Heath, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Found the fill tube on ice maker was plugged with ice causing no ice production. Removed ice and tested ice maker. The icemaker filled with water properly. The refrigerator tested good

Near Birchmount Cir, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT311FFFZ00 Lowered casters to level refrigerator and better door closing. Re oved plug warning label for noise behind refrigerator. The refrigerator tested good.

Near Candleford Heights, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDW03CTBL0 Replaced link kit for door falling. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 8194001 LINK (2)

Near Butterfly Ln, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE254ESS2 Found a piece of glass in the pump that was stopping pump and then not allowing dishwasher to run. Removed glass and the dishwasher started to work as expected. Reattached the gasket to dispenser

Near Sedgley Park, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER WHIRLPOOL GHW9400PL0 Replaced water valve for water entering machine while not on. The washer tested good.

Near Butterfly Ln, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID MBF2258DEH00 The refrigerator was working on arrival. The customer stated that it sopped cooling. Tested in diagnostics and the unit passed all tests. Found some frost on back wall of freezer but the coils are clear at the bottom. Change adaptive defrost to normal defrost. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Tree Top Ln, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Ice maker fill tube frozen . Found the water pressure. Was s little slow . Took out the water filter and is flowing better now . There is new houses going in and is possible debris is making the water filter go fast then expected. Checked for leaks at water valve will it was on and check for leaks valve when ice maker cycled . No leaks . Defrosted unit to see if leaking is from drip pan and it is not . Customer is going to monitor unit .

Near West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found frost build on bottom of ice bin causing the bin to not go from crushed ice to full cubes. Removed frost and bin works as expected. The ice door is closing properly.

Near West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FASE7021NW0 E64 error code stored. Replaced heating element. Unit testing good.

Near Sedgley Park, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found the ice maker water chute was full of ice and when it called for water the water did not go into ice bin. It filled the ice bin. Removed all I e and tested. The ice maker is working as expected. The water flow is good to I e maker.

Near W Henrietta Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER AMANA NED4655EW1 Could not recreate any issues. Unit testing good.

Near Grangerford Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer concerned about unit not cooling in FF. FF evaporator was frozen over. Gap between cabinet and inner liner was causing an infiltration of humidity resulting in a build up of ice along with no cooling conditions. Removed ice build up & sealed gap. Customer monitor.

Near Alverstone Way, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL NA123 Found the exterior vent had a grate on it and it filled with lint. Removed grate. There is a flap on the vent to keep animals out.

Near Coneflower Dr, West Henrietta, NY 14586