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Local Reviews
for West Henrietta, NY

Appliance Tec Rated 4.8 out of 5 stars based on 9 customer reviews

Map of West Henrietta, NY

Customer




Review of Appliance Tec

He is an amazing technician. He is very knowledgeable and honest. He takes great pride in his work. He understands the importance and relevance of GREAT customer service and delighting the customer.


Map of West Henrietta, NY

Julie




Review of Appliance Tec


Map of West Henrietta, NY

Excellent service




Review of Appliance Tec

Steve is always professional. He is very knowledgeable.


Map of West Henrietta, NY

Great Service




Review of Appliance Tec


Map of West Henrietta, NY

great servive




Review of Appliance Tec

Steve was very professional


Map of West Henrietta, NY

Great service.




Review of Appliance Tec

Thoroughly checked our refrigerator and fixed our problem. Highly recomend them.


Map of West Henrietta, NY

Excellent service and customer service




Review of Appliance Tec


Map of West Henrietta, NY

Mixed feelings




Review of Appliance Tec

I am appreciative of the promptness of the service technician to my house to fix my dryer, however, I wish he would have had the courtesy to call me and see if I wanted to proceed with a service that is costing me the same price that I could have bought a brand new dryer with. I more than likely would have opted against the service and chosen to buy a new dryer. I guess it’s too late now. At least I have a working dryer.


Response from Appliance Tec:

There may be some sort of mix-up but our records do not indicate we did any repair to the dryer. We only show a referral for you to have a company clean the dryer vent system. We do have record of a second visit at no charge though. Maybe it was another company that did some work on the dryer?


Map of West Henrietta, NY

Great service




Review of Appliance Tec

Technician called ahead and arrived on time. Diagnosis was fast and price was fair.


Dave F.

Dave F.

DISHWASHER MAYTAG MDB4949SHZ0 Dishwasher not washing dishes or dissolving dish detergent. Observed wash pump is not turning on. Ordering control W11225084 and wash pump WPW10591570; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)

Near E River Rd, West Henrietta, NY 14586
Dave F.

Dave F.

MICROWAVE MAYTAG MMV5219DH1 Magnetron is covered under warranty. Replaced diode and magnetron. Tested unit. Tested good .

Near Tree Top Ln, West Henrietta, NY 14586
Steve M.

Steve M.

MICROWAVE MAYTAG MMV5219DH1 Found the microwave is pulling 7 amps (about 50% power). Ordering diode and bringing magnetron back. ; ordrng 1 W11256462 (DIODE)

Near Tree Top Ln, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 Replaced sump motor. Repair successful.

Near Erie Station Rd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT314TFDW01 Unit is not cooling properly due to a failing compressor. Quoted 943.23 for replacement. Customer denied repair and is not interested in repairing the unit

Near Vollmer Pkwy, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER AMANA NED4655EW1 Repaired wire that was damaged during thermal event. The dryer needs a dryer cord that was damaged during thermal event. Going to office to get cord and returning today. ; saved tckt

Near Osprey Dr, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER AMANA NED4655EW1 Repaired wire that was damaged during thermal event. The dryer needs a dryer cord that was damaged during thermal event. Going to office to get cord and returning today. ; saved tckt

Near Osprey Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Replaced drain pump. When attempted to test, the motor failed to spray water. 4-3 error code stored. Replacing sump motor. Filter cup is also missing. ; ordrng 1 W10872845 (FILTER CUP) and 1 W11025157 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

Near Erie Station Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 Unit would not start. 240V present at outlet. Start button and door switch are testing good. Wires coming from terminal block are damaged due to a thermal event. Harness must be replaced.; ordrng 1 WPW10450286 (HARNESS)

Near Osprey Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 Customer states unit does not drain. Water was standing at bottom of unit upon arrival. Power is going to drain pump but unit will not drain. Drain pump should be replaced. ; ordrng 1 W10876537 (DRAIN PUMP)

Near Erie Station Rd, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHB1 Dishwasher leaking from corners . Replaced door gasket . Tested unit in diagnostics tested good . Customer mentioned unit doesn't dry very well . . Gave tips on best cycles and practices also using rinse aid . Unit tested good .

Near Butterfly Ln, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFCS22EVMS0 "Found gasket open on bottom of freezer causing warm air to enter freezer and causing frost. Removed gasket, flipped 180 degrees and heated and reformed gasket. Added shims to door for better door closing. The gasket is sealing."

Near York Bay Trail, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Replaced led light in freezer for no light in freezer. The lights are working as expected. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

Near Coneflower Dr, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Found the water line run directly to water tank. The water line is long and cold water does not get purged from line when running hot water at sink. Customer is going to call plumber.

Near Candleford Heights, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDC465HW0 "Customer concerned about long dry times and the unit moving too easy. Made sure the plastic feet are installed. Recommended to have non-slip pads installed. As for the dry times, unit failed vent test. Vent exceeds 8 feet & is crushed in a few different places. Recommended to have the vent rebuilt with different material and shortened as much as possible. Unit testing good."

Near Osprey Dr, West Henrietta, NY 14586
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 F7E1 error code stored. Unit completed auto test but would not spin; agitator would spin but not at the same speed as the basket. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Farrell Rd Exd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 "Customer states unit is causing the breaker to randomly trip, and it takes an extended amount of time for the unit to dry. Once the breaker is reset, the unit works as it should. Inspected the panel box and verified that the 240v breaker for the dryer gets warm after the dryer has been running for a while; which is not normal. Unit passed vent test. Suspecting the weak breaker may also be causing the long dry times."

Near Cougar Cir, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4850HW0 Door catch was damaged preventing door from closing properly. Replaced catch. Repair successful.

Near Martin Rd, West Henrietta, NY 14586
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204DSS0 "Customer stated that unit was not responding to commands. Upon inspection discovered that UI was receiving proper voltage but not accepting commands. Also discovered large rust hole inside tub causing unit to leak. Unit will need new tub , sump & motor , control and UI and wheel racks. Ordering all parts listed ; ordrng 1 W10866116 (CONTROL) and 3 WPW10195417 (WHEEL RACKS )s and 1 WPW10455260 (SUMP & MOTOR ) and 1 WPW10579108 (USER INTERFACE ) and 1 WPW10681502 (TUB)"

Near Lehigh Station Rd, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 Replaced ice maker for not calling for water. The ice maker tested. Cleaned coils. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Trillium Ln, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 Customer states the unit is taking too long to dry. Unit failed vent test. Exhaust vent is approximately 50 feet long. Suggested to have vent cleaned or shortened. Unit testing good.

Near Westcombe Park, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SDM3 Customer states unit randomly shuts off during cycles and has to reset the unit on multiple occasions. Replaced control. Repair successful.

Near W Henrietta Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7600XW1 Tested washer and it wS grinding when spin stops and in agitation. Replaced bearing again. Same result. The noise is coming from the motor and stator. The motor WPW10419333 is 204.84 and the rotor 280146 is 210.05. Customers son was home. He is going to relay message; used 1 W10435302 (BEARING) from stock

Near Dessie Heights, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Ice maker fill tube was frozen . Defrosted fill tube . Found the water was not coming out so fast from dispenser. Turned water off and back on at source . Tested unit. Tested all thermistors. Tested good . Tested icemaker fan . Tested good . Ran ice maker through s harvest tested . Went through . Turned fill tube heater on . Ran ice maker fill test . Unit tested good .; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Starflower Dr, West Henrietta, NY 14586
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7600XW1 Went to replace bearing and found that the glue in the bearing that was ordered had leaked all over the parts that were needed to do job . Went to truck and grabbed bearing kit W10435302 . Replaced unit . Tested in auto diagnostics. Tested good .; used 1 W10435302 (BEARING) from stock

Near Dessie Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF2258DEH00 Replaced main control for not defrosting correctly. The refrigerator tests good. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Tree Top Ln, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHWE201YW00 Customer concerned about unit grinding during spin cycle. Bearings in cross arm are faulty. Basket and cross arm would have to be replaced together. Customer declined further repair.

Near Beckwith Rd, West Henrietta, NY 14586
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7600XW1 Customer stated unit was displaying SD code for suds detection. Upon inspection discovered that bearing is failing. This is causing issue. Ordering bearing; ordrng 1 W10435302 (BEARING KIT )

Near Dessie Heights, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL MEDX655DW1 Replaced timer for not advancing and not always heating. The dryer tests good.

Near Doncaster Trail, West Henrietta, NY 14586
Evan E.

Evan E.

DRYER WHIRLPOOL MEDX655DW1 Customer stated unit was not heating. Upon inspection discovered that unit was heating as it should but timer is not advancing when selecting cycle. Unit will dry items but timer will never move. Ordering timer ; ordrng 1 WPW10642928 (TIMER)

Near Doncaster Trail, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Found black mark near the heater and residue on inner door, sump cover and tub walls. Looks like something had gotten burned on the heater. Tested in diagnostics and it tested good."

Near Blazing Star Cir, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Replaced light switch for delay when light is lighting. Same result. Replaced led board. Same result. Called tech line due to led not accessible. Sr#7725303339 The led is unrepairable. Called tech line and documented. First call to tech , they had me removed the light and try to remove insulation. The liner was damaged during attempted repair."

Near Island Grove, West Henrietta, NY 14586