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Local Reviews
for West Henrietta, NY

Appliance Tec Rated 4.6 out of 5 stars based on 5 customer reviews

Map of West Henrietta, NY

great servive




Review of Appliance Tec

Steve was very professional


Map of West Henrietta, NY

Great service.




Review of Appliance Tec

Thoroughly checked our refrigerator and fixed our problem. Highly recomend them.


Map of West Henrietta, NY

Excellent service and customer service




Review of Appliance Tec


Map of West Henrietta, NY

Mixed feelings




Review of Appliance Tec

I am appreciative of the promptness of the service technician to my house to fix my dryer, however, I wish he would have had the courtesy to call me and see if I wanted to proceed with a service that is costing me the same price that I could have bought a brand new dryer with. I more than likely would have opted against the service and chosen to buy a new dryer. I guess it’s too late now. At least I have a working dryer.


Response from Appliance Tec:

There may be some sort of mix-up but our records do not indicate we did any repair to the dryer. We only show a referral for you to have a company clean the dryer vent system. We do have record of a second visit at no charge though. Maybe it was another company that did some work on the dryer?


Map of West Henrietta, NY

Great service




Review of Appliance Tec

Technician called ahead and arrived on time. Diagnosis was fast and price was fair.


Steve M.

Steve M.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Found black mark near the heater and residue on inner door, sump cover and tub walls. Looks like something had gotten burned on the heater. Tested in diagnostics and it tested good."

Near Blazing Star Cir, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Replaced light switch for delay when light is lighting. Same result. Replaced led board. Same result. Called tech line due to led not accessible. Sr#7725303339 The led is unrepairable. Called tech line and documented. First call to tech , they had me removed the light and try to remove insulation. The liner was damaged during attempted repair."

Near Island Grove, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 Found the led in freezer not turning on for a few seconds. And the power to light is fluctuating. Ordering door switch and led control board. ; rqstng P&A on 1 W10830288 (cntrl-elec) and 1 WPC3680310 (light switch)

Near Island Grove, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER MAYTAG MED8630HC0 "Customer concerned about a tapping noise. Unit was severely damaged on both side panels, causing the drum to make contact and emit a knocking sound. Customer called the dealer and the dealer will be replacing the whole unit."

Near Haywards Heath, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Found the fill tube on ice maker was plugged with ice causing no ice production. Removed ice and tested ice maker. The icemaker filled with water properly. The refrigerator tested good

Near Birchmount Cir, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT311FFFZ00 Lowered casters to level refrigerator and better door closing. Re oved plug warning label for noise behind refrigerator. The refrigerator tested good.

Near Candleford Heights, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDW03CTBL0 Replaced link kit for door falling. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 8194001 LINK (2)

Near Butterfly Ln, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE254ESS2 Found a piece of glass in the pump that was stopping pump and then not allowing dishwasher to run. Removed glass and the dishwasher started to work as expected. Reattached the gasket to dispenser

Near Sedgley Park, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER WHIRLPOOL GHW9400PL0 Replaced water valve for water entering machine while not on. The washer tested good.

Near Butterfly Ln, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID MBF2258DEH00 The refrigerator was working on arrival. The customer stated that it sopped cooling. Tested in diagnostics and the unit passed all tests. Found some frost on back wall of freezer but the coils are clear at the bottom. Change adaptive defrost to normal defrost. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Tree Top Ln, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Ice maker fill tube frozen . Found the water pressure. Was s little slow . Took out the water filter and is flowing better now . There is new houses going in and is possible debris is making the water filter go fast then expected. Checked for leaks at water valve will it was on and check for leaks valve when ice maker cycled . No leaks . Defrosted unit to see if leaking is from drip pan and it is not . Customer is going to monitor unit .

Near West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found frost build on bottom of ice bin causing the bin to not go from crushed ice to full cubes. Removed frost and bin works as expected. The ice door is closing properly.

Near West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FASE7021NW0 E64 error code stored. Replaced heating element. Unit testing good.

Near Sedgley Park, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found the ice maker water chute was full of ice and when it called for water the water did not go into ice bin. It filled the ice bin. Removed all I e and tested. The ice maker is working as expected. The water flow is good to I e maker.

Near W Henrietta Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER AMANA NED4655EW1 Could not recreate any issues. Unit testing good.

Near Grangerford Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer concerned about unit not cooling in FF. FF evaporator was frozen over. Gap between cabinet and inner liner was causing an infiltration of humidity resulting in a build up of ice along with no cooling conditions. Removed ice build up & sealed gap. Customer monitor.

Near Alverstone Way, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL NA123 Found the exterior vent had a grate on it and it filled with lint. Removed grate. There is a flap on the vent to keep animals out.

Near Coneflower Dr, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Installed door and shelf. Shelf did not change. Issue is with liner and can not be adjusted. Will have to document with techline during regular business hours. ; schdld next appmnt for 5/7 TUE !

Near Caitlin Trail, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWB450WQ2 Found bearing is loud. Replaced bearing and the washer tested good. Recommended customer to wait until tomorrow to wash clothe to let glue on tub seal to dry. ; used 1 W10435302 (BEARING) from stock

Near Covered Wagon Trail, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Unassembled and reassembled the center vertical shelf seems to be to long. Took measurements. Center to center on bottom shelf screws to top shelf screws is 9 1/5 inches. The the vertical shelf is just shy of 9 3/4. Shelf is not on diagram. Called tech line twice and they do not have dimensions. Office is going to investigate ; ordrng 1 VERTICALSHELFASKJMFORHELP

Near Caitlin Trail, West Henrietta, NY 14586
Steve M.

Steve M.

MICROWAVE WHIRLPOOL KMHS120ESS5 Customer has new leaf contract. Duplicate job

Near Gainsborough Pl, West Henrietta, NY 14586
Steve M.

Steve M.

MICROWAVE WHIRLPOOL KMHS120ESS5 "No power at control. Customer complained of a spark before it died. The wave guide cover was melted on one side. Broke it while inspecting it. Ordering cover, filter board, main control and door switches for no operation. ; rqstng P&A on 1 W10533497 (covr-inlet) and 1 W11182110 (CONTROL ) and 1 W11244494 (INTERLOCK) and 1 WPW10531156 (filter)"

Near Gainsborough Pl, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Shelf in freezer is tilted . This is normal from other models I have seen .tightened the screws for the top shelf . The build up around the doors is the insulation foam . Temperatures good . Turn freezer up one notch to help with possible ice cubes melting and dripping . Right hand door has scratch across the front . Ordering door LW10912126; ordrng 1 LW10912126 (RIGHT HAND DOOR ) and 1 W11223753 (NAMEPLATE )

Near Caitlin Trail, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Replaced the outer tub, basket wash plate and gear-case for wash plate seized to gear-case. The washer tested good."

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Assisting SM with repair

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Ordering outer tub, basket and gearcase for washplate not coming off. ; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase)"

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER KENMORE 110.948342 Could not recreate the issue. Unit testing good.

Near Westcombe Park, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found the washplate not spinning with the basket. The washer needs drive hub and washplate. The washplate is seized to the bearing. Could not get the part out of washer in one piece. Quoted customer to remove washplate and replace washplate and drive hub. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Gary T.

Gary T.

DRYER KENMORE 110.948342 "Ran vent test on dryer, dryer failed that test. Venting runs through the basement ceiling and to the outside on the opposite side of the house. Checked outside vent, outside vent is clean. Advised customer to have a vent cleaning company clean the venting in the cellar ceiling. Charged service call only. Advise customer to have venting clean sooner than later to avoid thermal fuses opening."

Near Westcombe Park, West Henrietta, NY 14586
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not washing dishes no water was moving through cabinet. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running)Ran test cycleConfirmed unit was failing with clear doorReplaced sump & motor Ran test cycle Unit tested good

Near Chesapeake Landing, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Replaced sump and control due to not drying and error code 4-3 sump failing . Tested heating element needs to be between 8 and 30 ohms . It tested at 10 ohms . Ran dishwasher in auto diagnostics. Tested good .

Near Lehigh Station Rd, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Dishwasher running intermittently and not turning on every time . Found error codes 4-3 7-1 . Ran in auto diagnostics washer motor did turn on. . Ordering pump motor W11025157 and control W10906428 ; ordrng 1 W10906428 (cntrl-elec) and 1 W11025157 (pump&motor)

Near Lehigh Station Rd, West Henrietta, NY 14586
Dave F.

Dave F.

RANGE KITCHENAID KSGG700EBS1 Touch pad on range number 6 and 9 not working . Replaced console and tested unit . Tested good .

Near Beckwith Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good

Near Elmcrest Rise, West Henrietta, NY 14586