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Local Reviews
for West Henrietta, NY

Appliance Tec Rated 4.3 out of 5 stars based on 3 customer reviews

Map of West Henrietta, NY

Excellent service and customer service




Review of Appliance Tec


Map of West Henrietta, NY

Mixed feelings




Review of Appliance Tec

I am appreciative of the promptness of the service technician to my house to fix my dryer, however, I wish he would have had the courtesy to call me and see if I wanted to proceed with a service that is costing me the same price that I could have bought a brand new dryer with. I more than likely would have opted against the service and chosen to buy a new dryer. I guess it’s too late now. At least I have a working dryer.


Response from Appliance Tec:

There may be some sort of mix-up but our records do not indicate we did any repair to the dryer. We only show a referral for you to have a company clean the dryer vent system. We do have record of a second visit at no charge though. Maybe it was another company that did some work on the dryer?


Map of West Henrietta, NY

Great service




Review of Appliance Tec

Technician called ahead and arrived on time. Diagnosis was fast and price was fair.


Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found the ice maker water chute was full of ice and when it called for water the water did not go into ice bin. It filled the ice bin. Removed all I e and tested. The ice maker is working as expected. The water flow is good to I e maker.

Near W Henrietta Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER AMANA NED4655EW1 Could not recreate any issues. Unit testing good.

Near Grangerford Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer concerned about unit not cooling in FF. FF evaporator was frozen over. Gap between cabinet and inner liner was causing an infiltration of humidity resulting in a build up of ice along with no cooling conditions. Removed ice build up & sealed gap. Customer monitor.

Near Alverstone Way, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL NA123 Found the exterior vent had a grate on it and it filled with lint. Removed grate. There is a flap on the vent to keep animals out.

Near Coneflower Dr, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Installed door and shelf. Shelf did not change. Issue is with liner and can not be adjusted. Will have to document with techline during regular business hours. ; schdld next appmnt for 5/7 TUE !

Near Caitlin Trail, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWB450WQ2 Found bearing is loud. Replaced bearing and the washer tested good. Recommended customer to wait until tomorrow to wash clothe to let glue on tub seal to dry. ; used 1 W10435302 (BEARING) from stock

Near Covered Wagon Trail, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Unassembled and reassembled the center vertical shelf seems to be to long. Took measurements. Center to center on bottom shelf screws to top shelf screws is 9 1/5 inches. The the vertical shelf is just shy of 9 3/4. Shelf is not on diagram. Called tech line twice and they do not have dimensions. Office is going to investigate ; ordrng 1 VERTICALSHELFASKJMFORHELP

Near Caitlin Trail, West Henrietta, NY 14586
Steve M.

Steve M.

MICROWAVE WHIRLPOOL KMHS120ESS5 Customer has new leaf contract. Duplicate job

Near Gainsborough Pl, West Henrietta, NY 14586
Steve M.

Steve M.

MICROWAVE WHIRLPOOL KMHS120ESS5 "No power at control. Customer complained of a spark before it died. The wave guide cover was melted on one side. Broke it while inspecting it. Ordering cover, filter board, main control and door switches for no operation. ; rqstng P&A on 1 W10533497 (covr-inlet) and 1 W11182110 (CONTROL ) and 1 W11244494 (INTERLOCK) and 1 WPW10531156 (filter)"

Near Gainsborough Pl, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Shelf in freezer is tilted . This is normal from other models I have seen .tightened the screws for the top shelf . The build up around the doors is the insulation foam . Temperatures good . Turn freezer up one notch to help with possible ice cubes melting and dripping . Right hand door has scratch across the front . Ordering door LW10912126; ordrng 1 LW10912126 (RIGHT HAND DOOR ) and 1 W11223753 (NAMEPLATE )

Near Caitlin Trail, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Replaced the outer tub, basket wash plate and gear-case for wash plate seized to gear-case. The washer tested good."

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Assisting SM with repair

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Ordering outer tub, basket and gearcase for washplate not coming off. ; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase)"

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DRYER KENMORE 110.948342 Could not recreate the issue. Unit testing good.

Near Westcombe Park, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found the washplate not spinning with the basket. The washer needs drive hub and washplate. The washplate is seized to the bearing. Could not get the part out of washer in one piece. Quoted customer to remove washplate and replace washplate and drive hub. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)

Near Rush Henrietta Townline Rd, West Henrietta, NY 14586
Gary T.

Gary T.

DRYER KENMORE 110.948342 "Ran vent test on dryer, dryer failed that test. Venting runs through the basement ceiling and to the outside on the opposite side of the house. Checked outside vent, outside vent is clean. Advised customer to have a vent cleaning company clean the venting in the cellar ceiling. Charged service call only. Advise customer to have venting clean sooner than later to avoid thermal fuses opening."

Near Westcombe Park, West Henrietta, NY 14586
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not washing dishes no water was moving through cabinet. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running)Ran test cycleConfirmed unit was failing with clear doorReplaced sump & motor Ran test cycle Unit tested good

Near Chesapeake Landing, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Replaced sump and control due to not drying and error code 4-3 sump failing . Tested heating element needs to be between 8 and 30 ohms . It tested at 10 ohms . Ran dishwasher in auto diagnostics. Tested good .

Near Lehigh Station Rd, West Henrietta, NY 14586
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Dishwasher running intermittently and not turning on every time . Found error codes 4-3 7-1 . Ran in auto diagnostics washer motor did turn on. . Ordering pump motor W11025157 and control W10906428 ; ordrng 1 W10906428 (cntrl-elec) and 1 W11025157 (pump&motor)

Near Lehigh Station Rd, West Henrietta, NY 14586
Dave F.

Dave F.

RANGE KITCHENAID KSGG700EBS1 Touch pad on range number 6 and 9 not working . Replaced console and tested unit . Tested good .

Near Beckwith Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good

Near Elmcrest Rise, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER WHIRLPOOL ADB1400AGS1 Customer complained of a leak from door of dishwasher. Found water damage to cabinets near dishwasher. Took pics. The dishwasher did not leak for me during testing. Replaced door gasket to be thorough. ; used 1 W10300924V (GASKET) from stock

Near Overland Trail, West Henrietta, NY 14586
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 Replaced icemaker that wasn't cycling; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER

Near Sparrow Dr, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Found no abnormal odors. Found moisture on back wall instructed Custoner to rub your water at the sink prior to use and to use rinse agent. The dishwasher tested good

Near Candleford Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS25EWBL9 Replaced ice maker for bail attn not shutting Ice maker off and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock

Near Martin Rd, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2569VEM1 Found the dispenser has no continuity to the switch. Quoted for repair. ; rqstng P&A on 1 WP13005705 (chute)

Near Mickens Bend, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW0 Replaced hub and wash plate for not spinning properly and not completing cycle. ; used 1 W10528947 (HUB) from stock

Near Farrell Road Ext, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW0 Wash plate is stripped preventing wash. Ordering wash plate.; rqstng P&A on 1 W10902814 (washplate)

Near Farrell Road Ext, West Henrietta, NY 14586
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 F8E1 long fill no fill error code . Washer filling very slow. Found debris inside water valve between the hose. Cleared debris and tested washer in auto diagnostics and it tested good

Near Hummingbird Way, West Henrietta, NY 14586