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for Victor, NY
tech was great
Rebecca - Victor, NY
It was a warranty issue
Good knowledgeable service Tech
Kevin - Victor, NY
Good experience. Issue dealt with in a timely manner.
Great service, excellence diagnosis!
William - Victor, NY
Nice man, very skillful
Mary - Victor, NY
Very knowledgeable. Knew immediately what the problem was. It was great to have someone who did not talk down to me, due to the fact that I am a woman. I just recently had that experience, and it was an eye opener.
DISHWASHER MAYTAG MDB8959SFZ4 MIW4R00EPL1 replaced upper rack rails for broken rails and top rack falling. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
DRYER WHIRLPOOL GEQ9800LW0 Replaced white thermal fuse on blower for no power when choosing start. The dryer tested good. Tested airflow with vent tester. The airflow showed poor for electric dryers. Recommend customer to clean or replace venting. ; used 1 WP3390719 (FUSE-THERMAL) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced evaporator fan motor for open motor. The refrigerator tested good.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced both doors for cosmetic damage on arrival. The refrigerator tested good.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found fan getting power but not running. Ordering fan. ; rqstng P&A on 1 W11024089 (motor-evap)
50#IM 15" FS WHIRLPOOL GI15NDXZS2 Replaced recirculating and drain pump for shorted pump. The ice machine tested good.
DRYER WHIRLPOOL WED92HEFW0 Replaced thermistor and thermostat due to dryer not heating . Tested dryer after repair . Tested good .
50#IM 15" FS WHIRLPOOL GI15NDXZS2 Doing the recirculation pump as a water level sensor failed during diagnostics causing the water to just keep running and no ice. Ordering reservoir pump and recirculation pump. The unit had gravity drain and the drain line is plugged causing water to stay in bottom of unit. Informed customer to have drain line looked at.; ordrng 1 W10908287 (pump) and 1 WPW10489125 (pump)
RANGE KITCHENAID KGRS505XWH04 Replaced manifold for burners not turning that was preventing right front and left burners from igniting.
DRYER WHIRLPOOL WED92HEFW0 "Dryer has no heat . Tested element , thermal fuse and hi limit . Tested good . Dryer needs thermistor and thermostat. ; rqstng P&A on 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)"
RANGE KITCHENAID KGRS505XWH04 Ordering manifold for valves are sticking and not able to turn causing no operation of burners. ; rqstng P&A on 1 WPW10204705 (manifold)
WASHER MAYTAG MHW5500FW0 Found F9 E1 long drain error code and F5 E4 door not opened . Found drain pump was clogged .removed debris tested washer tested good.
WASHER MAYTAG MHW8200FC0 Washer not dispensing detergent correctly. Ran in auto diagnostics wasn't getting soap. Found something had plugged the detergent dispenser . Removed debris and tested washer . Washer tested good.
WASHER MAYTAG MVWB765FW1 Speaker for washer not working . Audio level was on . Unplugged washer .unplugged speaker . Reconnected speaker . Tested washer . Tested good .
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found the connection to water valve was leaking. Repaired line to valve and the leaking stopped. The right crisper drawer was opening on is own. Found the clip on the right side rail was not in correct position. Moved rail and crisper is closing. The refrigerator tested good.
REFRIGERATOR KITCHENAID KRMF706EBS01 The freezer drawer worked as expected. Adjusted the middle drawers for drawers not lining up. The refrigerator tested good.
DRYER MAYTAG MGDB835DW4 Replaced door latch for intermittent operation. The UI console called in incorrect. Left with customer. Instructed customer that the start option is capacitive tock and read the heat from fingers and must be pressed for two seconds to start dryer. The dryer if working as expected.