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Local Reviews
for Victor, NY

Appliance Tec Rated 4.8 out of 5 stars based on 44 customer reviews

Map of Victor, NY

Technician was great!




Review of Appliance Tec

Dave is a very knowledgeable representative for your company, as well as being a friendly technician. I know I didn't have an emergency, but was really surprised at the amount of time between the initial call to my warranty provider and the day of service. I think the guy could use some help. What would have happened if I had lost all the food in my refrigerator?


Map of Victor, NY

Lynn




Review of Appliance Tec

Excellent service! Very friendly and knowledgeable. Had to wait almost -0 days for an appointment though.


Map of Victor, NY

Great warranty coverage and service




Review of Appliance Tec

Our tech was helpful, polite and on time. Also passed along some education about the convection feature of the oven, which I really appreciated!


Map of Victor, NY

Awesome




Review of Appliance Tec


Map of Victor, NY

Great




Review of Appliance Tec

Dave F was wonderful. Smart, personable, competent, and with a plan if I experience a continuous problem with one of the appliances


Map of Victor, NY

Great Tech




Review of Appliance Tec

Dave is a very professional, efficient and pleasant individual. He diagnosed and solved my problems as quickly as shipping of parts would allow. Thanks No cost...warranty!


Map of Victor, NY

Very satisfying experience




Review of Appliance Tec

Professional and friendly at the same time


Map of Victor, NY

Professional and personable




Review of Appliance Tec

The technicians who came to my house were very friendly, professional and knowledgeable.


Map of Victor, NY

Great service wonderful pre-advance of 20 minutes was very knowledgeable




Review of Appliance Tec


Map of Victor, NY

Great friendly service




Review of Appliance Tec

Great service and Steve was friendly and answered all of my questions.


Friendly and Professional




Review of Appliance Tec

Steve carefully checked my refrig/freezer and gave me some recommendations, in addition to checking temps and caulking seals. Per his suggestion, I have purchased a thermometer to monitor the temps in both compartments. Under warranty, no charge for this service.


Fixed the problem on Return Trip




Review of Appliance Tec


Great Service, very polite.




Review of Appliance Tec

Everything with the service was great. However it took 1 week to get an appointment and then another week to get my machine fixed. I have two kids so not having a washing machine for two weeks is very frustrating.


Awesome!




Review of Appliance Tec

He was prompt, friendly, and did a great job 👍🏻


Great Service




Review of Appliance Tec

Dave is an excellent technician. Repaired my washer and I was so relieved to see that he had been assigned to repair my refrigerator. Of course, he fixed my problem. Very knowledgeable and professional. Would highly recomment.


great service




Review of Appliance Tec

Was well prepared. Quick and effective diagnosis. Arrived on time, did a very thorough evaluation of the problem. Thought steve did an excellent job overall.


Faulty Whirlpool ice maker




Review of Appliance Tec

Ice maker works now but switch sticks in the off position!?


Dishwasher Door Hard to Open




Review of Appliance Tec

Dave quickly found the root cause of the problem and fixed it in less than 15 minutes. He was neat, professional, and careful not to damage the floor when pulling out the dishwasher. After putting the dishwasher back, he made sure it was aligned correctly and worked properly. He also offered helpful advice on how best to use it.


whirlpool range repair




Review of Appliance Tec

Very pleased with the service received. Polite, helpful, friendly and very competent technician. I was very satisfied with service received.


Job well done




Review of Appliance Tec

Tech took time to understand problem and remedy it. Great service


Dave F.

Dave F.

WASHER FRIGIDAIRE FAFW4011LW0 Drain hose is cracked . The drain hose goes through the whole machine and to replace to have to open the whole unit to change . Quoted to fix unit . They will think about repair . Unit is in a closet and will have to be removed to fix . Billing customer for this one time . L14 labor rate .; rqstng P&A on 1 134963200 (hose)

Near Forest Trail, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS965CIAM00 Ice maker has power going to it and is cycling not getting any water . Water is getting to the door but is not going to ice maker . Ice maker fill tube is frozen . Ran test 19 verf power going to fill tube heater . Let fill tube defrost and ran test 25 and cycled ice maker for water . Water has started coming . . Customer will monitor. Auger motor isnt working has power going to it . Needs motor . Ordering motor . ; ordrng 1 W11202789 (motor)

Near Brent Knoll, Victor, NY 14564
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW1 User interface not working . Verified voltage coming from control 5VDC .unit needs new user interface. Customer is going to think about repair and will call in to schedule. When they schedule please order part . ; rqstng P&A on 1 W10861510 (console)

Near Zephyr Heights, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM504EPA2 Replaced tub and tracks that were broken . Original tub had holes for the LED lights . New tub does not have the holes . Spoke with customer about the led lights inside unit . Customer agreed that the unit did not need them .

Near Stoneleigh Trail, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker bail arm fell off . Made adjustments to the bail arm . Ice maker is working . Unit tested good .

Near Courtney Dr, Victor, NY 14564
Dave F.

Dave F.

WASHER WHIRLPOOL MVWX655DW2 Checked outlet and Power going to unit . Was good . Unit still making . Noise . Tried different outlet circuit. Unit works good and is now not making noise . Customer will have to seek electrician . Outlets inside laundry room all do it . Ran cord to kitchen outlet unit did not make noise . ; dspstn on spec-tagged invntry: 1 W10721967 CAM

Near Hillside Dr, Victor, NY 14564
Dave F.

Dave F.

OVEN WHIRLPOOL WOS72EC0HS01 F6E4 UI and appliance manager . Ordering control and Ui like techsheet says . Customer said unit has been doing this since they received unit . Need to check power connections to unit when pulling out .cleared error codes ; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (Console)

Near Ashwood Ln, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR AMANA ASI2575GRB01 Replaced ice maker due to bail arm being broken. Tested unit . Tested good .

Near N Rd, Victor, NY 14564
Dave F.

Dave F.

WASHER WHIRLPOOL MVWX655DW2 "F7E7 motor cant get up to RPM . Unit is making noise while spinning. Replaced actuator. No change. Control is turning off randomly. Ordering control and lid lock for shorting . Ordering gearcase and cam . ; ordrng 1 W11419215 (Control) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11307244 (latch), used 1 WPW10006355 (ACTUATOR) from stock"

Near Hillside Dr, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL MFX2876DRM02 Found the drain tube was plugged . Thawed drain tube and cleared it . Defrosted fresh food evap drain . Unit is now draining as expected .

Near Camden Hill Dr, Victor, NY 14564
Dave F.

Dave F.

RANGE WHIRLPOOL KSGG700ESS Replaced convention fan assembly. Tested unit in diagnostics. Unit tested good .

Near Addy Way, Victor, NY 14564
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW1 Found debris in drain pump that was blocking it . Removed debris. Tested unit in diagnostics and calibrated unit . Unit tested good .; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN

Near Rawson Rd, Victor, NY 14564
Dave F.

Dave F.

OVEN-MW COMBO GE PEB9159DJ1BB Replaced monitor switch that goes to magnetron. Tested unit tested good .; used 1 W10915404 (SWITCH - 3/16') from stock

Near Citation Way, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFI2670XEB6 Refrigerator not running .found the start device was broken . Checked ohms on compressor were good . Replaced with new start device W11198881 Made sure that the capacitor was the same as the old one . Unit is now running and tested good .

Near Citation Way, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR GE PFSS6PKXASS Found fresh food section evaporator defrost drain was plugged. Freed plugged drain and added foil tape to pan so water can run freely to drain due to corroded drip pan.

Near Yorkshire Way, Victor, NY 14564
Steve M.

Steve M.

COOKTOP GE PP912SM2SS Replaced right front burner switch for broken knob.

Near Wildwood Ln, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 Plates hitting top rack spray arm . Top rack is in lowest position and plates are standing straight up and hitting spray arm . Plates should be at an angle or top rack needs to be up higher . Unit tests good .

Near Azzano Cir, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM504EPA2 Dishwasher tub is bent . No signs on the box of any damage .took photos of box and dishwasher tub . Tracks are broken inside unit . Not sure what else may be broken inside unit until . Repairs are done . ; rqstng P&A on 1 WPW10681514 (tub-dishwr) and 1 W11259785 (track) and 1 W11259786 (track)

Near Stoneleigh Trail, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Replaced evaporator for low charge and recharged. The refigerator is cooling as expected; used 1 WPW10143759 (Die drier) from stock

Near Murphy Dr, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFI2570FEZ01 Ice maker fill cup was frozen . Dethawed cup . Checked water pressure was good . Ran test cycle and checked fill tube pressure . Good . Cycled ice maker . Ice maker tested good .

Near Anton Rise Rd, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door for wire harness being torn . Tested unit . Tested good .

Near Hunters Run, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Customer states the refigerator is very loud randomly. Showed video and it seems loud. The unit was working as expected while in the home. Packed foam under condenser. Opened doors and got all fans and compressor running. No noises while in home. Customer also stated the water sometimes does not dispense. It worked as expected while in home. Removed side panels next to dispenser paddle and reinstalled to make sure paddle has free movement. Instructed customer.to open and close door if water dispenser fails again and sr. If it fixes it. Possible wiring harness in door issue

Near Valley View Dr, Victor, NY 14564
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHC319EBS4 Replaced door for buttons not working on the unit . Tested unit . Tested good .

Near Winston Dr, Victor, NY 14564
Steve M.

Steve M.

RANGE WHIRLPOOL WEE750H0HZ1 Replaced ui for unresponsive. The range tested good.

Near Rabbit Ear Pass, Victor, NY 14564
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HB3 Sr#7727376553Tested microwave and found no abnormal noises. Customer complained of getting shocked while using user interface. Could not replicate. Called tech line to document. Also documented with safety team. The customer had a video of noise and it sounded like a turntable motor. The turntable motor was working as expected while in the home. Safety sr# 7727327777

Near St Johns Pkwy, Victor, NY 14564
Dave F.

Dave F.

RANGE KITCHENAID KGCD807XSS00 Replaced right front burner . Unit tested good .

Near Moraine Point, Victor, NY 14564
Dave F.

Dave F.

DRYER MAYTAG MEDC300XW0 "Dryer not starting , checked thermal fuse and high limit . Tested good . Start button is broken . Ordering button WPW10117655; ordrng 1 WPW10117655 (relay-pts)"

Near Latchmere Dr, Victor, NY 14564
Dave F.

Dave F.

OVEN DOUBLE KITCHENAID KEBS278SSS04 replaced thermal fuse for top oven . Tested oven . Tested good . Replaced a bulb in the both sections of oven..

Near Moraine Point, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GI0FSAXVY02 Floor had scratch in front of refrigerator from when the customer had pulled the unit out before I came the first trip . Took photo of scratch . Pulled unit out using appliance movers . Installed new control board and programmed unit . Unit tested good .

Near Pittsford Victor Rd, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Found freezer evaporator full of frost. Removed all frost. Found the defrost thermistor was attached to circular tubbing. Moved thermistor to straight pipe and zip tied and taped with foil tape. Ordering door switch for broken switch. ; ordrng 1 W11291142 (SWITCH)

Near NY-444, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL WFW5620HW0 Replaced drain pump for abnormal drain noises. Replaced ui for unresponsive ui. Ordering vent deflector for leaking. ; ordrng 1 W11409996 (Deflector)

Near Championship Dr, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer complained of water on top of glasses on top shelf after cycle completes. Informed customer that if the cups have con-caved bottoms that water will rest on surface. This is normal operation. Informed customer to run hot water at sink prior to running dishwasher. Found heat dry was off on ui. Turned on heat dry and recommended using all heat cycles for better dry. Ran diagnotsics. No error codes. Heater turned on. The dishwasher tests good. Called tech line to document. Sr# 7727200679

Near Ashwood Ln, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL WFW5620HW0 Put unit into diagnostics and it reset the ui for no response at ui. Customer also stated unit leaked right before ui failed. Ordering ui. Tested unit and found drain pump was very loud. Ordering pump. ; ordrng 1 W11316609 (PUMP) and 1 W11319991 (UI)

Near Championship Dr, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL MHW5630HW0 Found 3.5 volt going to pressure sensor causing f3 error code That is preventing wash. . Replaced sensor and Ordering control ; ordrng 1 W11322901 (CONTROL)

Near Valley View Dr, Victor, NY 14564