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Local Reviews
for Victor, NY

Rated 4.9 out of 5 stars based on 8 customer reviews

Map of Victor, NY

Dishwasher rack




Great service


Map of Victor, NY

Excellent customer service for my Dryer Repair




The repair man was excellent with communicating arrival time, expectations for repair, and work/parts needed. He was very friendly and pleasant. Despite the manufacturer shipping the wrong part and my dryer being just four months old, I felt the repair man was empathetic and wanted to handle the repair as soon as possible. He was knowledgeable and sincere that it took more than one attempt to repair.


Map of Victor, NY

Douglas




Very good


Map of Victor, NY

Diane




Service well done


Map of Victor, NY

tech was great




It was a warranty issue


Map of Victor, NY

Good knowledgeable service Tech




Good experience. Issue dealt with in a timely manner.


Map of Victor, NY

Great service, excellence diagnosis!




Nice man, very skillful


Map of Victor, NY

Great Service




Very knowledgeable. Knew immediately what the problem was. It was great to have someone who did not talk down to me, due to the fact that I am a woman. I just recently had that experience, and it was an eye opener.


Dave F.

Dave F.

DISHWASHER MAYTAG MDB8959SFZ4 Dishwasher top rack rails broken at the welds . Old style rails . Service pointer on top rack . S Code S22916. Replaced rails with W11259785 and W11259786 .tested unit tested good .; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Ashwood Lane, Victor, NY 14564
Dave F.

Dave F.

DRYER FRIGIDAIRE FFQE5100PW0 "Dryer making thumping noises and squeaking. Dryer needs all rollers replaced ,belt and idler arm . The loud noise is from the motor . Ran for a while found the motor is being very loud . Customer will look into getting a new dryer."

Near Brent Knoll, Victor, NY 14564
Dave F.

Dave F.

DRYER WHIRLPOOL WED8500DC4 Replaced user interface due to not functioning. Tested unit . Tested good .

Near Brownsville Rd, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDPE234GPS0 Dishwasher is brand new . The smoke/ smell was the heating element turning on the first time . Ran in auto diagnostics. Dishwasher tested good . Customer was concerned that the dishwasher was running for two hours explained that the dishwasher will run way longer then their previous washer . Customer will try dishwasher again and will monitor.

Near Huxley Way, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL MDB6701AWB User interface needs to be replaced . The part is discontinued. Customer will look into buy a new dishwasher.

Near Dryer Rd, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDPE234GPS0 Replaced third dish rack . Tested dishwasher tested good . After the install was put in the kickplate is missing the pieces to attach it . Ordering WPW10503548 and sending to customer.; ordrng 1 WPW10503548 (retainer)

Near Huxley Way, Victor, NY 14564
Dave F.

Dave F.

DRYER WHIRLPOOL WED6620HW0 New unit was received with dent in top. Replaced top with new one .

Near Ashwood Lane, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR ELECTROLUX E32AR75JPS1 Quote 5304506363 heat exchanger 59.72297414901 evaporator 85.2411.11 shipping Sealed system labor 317.95Service fee 89.95Found the refrigerator has a low charge . Recommended customer call Electrolux to see if any sealed system parts/labor are covered under warranty. Please refund service fee and part at this time.

Near Brace Rd, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT780SAEM2 Top rack adjuster broken . The wheel won't stay on . Replaced both adjusts on top rack . Tested dishwasher tested good.

Near Dryer Rd, Victor, NY 14564
Dave F.

Dave F.

DRYER WHIRLPOOL WED8500DC4 Replaced control . Unit still not turning on . User interface that came in was just the plastic console. Need the touch screen W11158455 . Called techline SR 7724301793 . Checked power coming into unit 240 coming in . Check voltage to user interface. Has power going to use interface. Ordering user interface.; ordrng 1 W11158455 ( PANEL-CNTL)

Near Brownsville Rd, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104ESS4 "Replaced upper rack rails for door not closing. Ordering cabinet seal that was damaged during repair. ; ordrng 1 W10864081 (seal), dspstn on spec-tagged invntry: 1 W10300924V GASKET , used 1 W11048934 (RACK RAIL), and 1 W11048936 (RACK RAIL) from stock"

Near Quoin Crescent, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Left hand refrigerator door had dent . Replaced door . Tested dispenser. Tested good .

Near Ashwood Lane, Victor, NY 14564
Dave F.

Dave F.

WASHER MAYTAG MHW5500FW1 Washer not filling with water .found error code F8 E1 . Unplugged water pressure sensor at sensor and control . Ran washer in auto diagnostics washer tested good . Not hearing any other noises .

Near Turk Hill Rd, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Sr#7724248440 called tech line for unit randomly loosing power. They want the left pantry door harness replaced. Ordering harness. ; ordrng 1 W11170612 (HARNESS)

Near Walling St, Victor, NY 14564
Steve M.

Steve M.

DRYER FRIGIDAIRE GLGQ2152ES3 Replaced thermal limiter for no heat. The dryer tested good.

Near Falcons Point, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104ESS4 Replaced seal that was damaged on previous visit. The dishwasher tested good.

Near Quoin Crescent, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE254ESS1 Dishwasher door not closing . Found that the left hand hinge had come out of where it's supposed to seat. Put door back where it needed to be . Tested unit tested good.

Near Rolling Meadows Way, Victor, NY 14564
Dave F.

Dave F.

DRYER WHIRLPOOL WED8500DC4 Dryer not turning on. Not responding to touch . Checked power .checked thermal fuse that's good . Power was good .led light on control is off telling me the control is bad . Ordering new control W11158453 and console W11116871 . ; ordrng 1 W11116871 (console) and 1 W11158453 (CNTRL-ELEC)

Near Brownsville Rd, Victor, NY 14564
Steve M.

Steve M.

DRYER ELECTROLUX EIMED60LT3 Found the heater is open preventing heating and causing e64 error code. Quoted customer 379.73 for repair. ; rqstng P&A on 1 134792700 (heater)

Near Brent Knoll, Victor, NY 14564
Steve M.

Steve M.

DRYER FRIGIDAIRE GLGQ2152ES3 Found the safety fuse open preventing heat. Found the vent is restricted. Customer is going to have cleaned. ; ordrng 1 137032600 (limiter)

Near Falcons Point, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer complaining of unit shutting down entirely with no lights randomly and have to reset power to unit. Called tech line. After testing , found moisture by deli drawers user interface. ordering ui ; ordrng 1 WPW10769076 (cntrl-elec)"

Near Walling St, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 MIW4R00EPL1 replaced upper rack rails for broken rails and top rack falling. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Citation Way, Victor, NY 14564
Steve M.

Steve M.

DRYER WHIRLPOOL GEQ9800LW0 Replaced white thermal fuse on blower for no power when choosing start. The dryer tested good. Tested airflow with vent tester. The airflow showed poor for electric dryers. Recommend customer to clean or replace venting. ; used 1 WP3390719 (FUSE-THERMAL) from stock

Near Latchmere Dr, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced evaporator fan motor for open motor. The refrigerator tested good.

Near Somerset Ln, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced both doors for cosmetic damage on arrival. The refrigerator tested good.

Near Roberts Dr, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found fan getting power but not running. Ordering fan. ; rqstng P&A on 1 W11024089 (motor-evap)

Near Somerset Ln, Victor, NY 14564
Steve M.

Steve M.

50#IM 15" FS WHIRLPOOL GI15NDXZS2 Replaced recirculating and drain pump for shorted pump. The ice machine tested good.

Near School St, Victor, NY 14564
Dave F.

Dave F.

DRYER WHIRLPOOL WED92HEFW0 Replaced thermistor and thermostat due to dryer not heating . Tested dryer after repair . Tested good .

Near Pilgrim Pass, Victor, NY 14564
Steve M.

Steve M.

50#IM 15" FS WHIRLPOOL GI15NDXZS2 Doing the recirculation pump as a water level sensor failed during diagnostics causing the water to just keep running and no ice. Ordering reservoir pump and recirculation pump. The unit had gravity drain and the drain line is plugged causing water to stay in bottom of unit. Informed customer to have drain line looked at.; ordrng 1 W10908287 (pump) and 1 WPW10489125 (pump)

Near School St, Victor, NY 14564
Steve M.

Steve M.

RANGE KITCHENAID KGRS505XWH04 Replaced manifold for burners not turning that was preventing right front and left burners from igniting.

Near Gillis Rd, Victor, NY 14564
Dave F.

Dave F.

DRYER WHIRLPOOL WED92HEFW0 "Dryer has no heat . Tested element , thermal fuse and hi limit . Tested good . Dryer needs thermistor and thermostat. ; rqstng P&A on 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)"

Near Pilgrim Pass, Victor, NY 14564
Steve M.

Steve M.

RANGE KITCHENAID KGRS505XWH04 Ordering manifold for valves are sticking and not able to turn causing no operation of burners. ; rqstng P&A on 1 WPW10204705 (manifold)

Near Gillis Rd, Victor, NY 14564
Dave F.

Dave F.

WASHER MAYTAG MHW5500FW0 Found F9 E1 long drain error code and F5 E4 door not opened . Found drain pump was clogged .removed debris tested washer tested good.

Near Malone Rd, Victor, NY 14564
Dave F.

Dave F.

WASHER MAYTAG MHW8200FC0 Washer not dispensing detergent correctly. Ran in auto diagnostics wasn't getting soap. Found something had plugged the detergent dispenser . Removed debris and tested washer . Washer tested good.

Near Taylor Rd, Victor, NY 14564