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for Victor, NY
Catherine - Victor, NY
Will always use Appliance Tec
Debbie - Victor, NY
Second time we have called them for a repair. Quality service, great repair men and with the tracking system you know exactly when they'll be there. Thanks again.
Diane - Victor, NY
Steve was great. Fixed the problem very quickly. Much appreciated.
Steve has worked on several of our appliances over the years. He is very knowledgeable, and explains what the issues are with the broken appliance. We
Margaret - Victor, NY
Technician was great!
Mary - Victor, NY
Dave is a very knowledgeable representative for your company, as well as being a friendly technician. I know I didn't have an emergency, but was really surprised at the amount of time between the initial call to my warranty provider and the day of service. I think the guy could use some help. What would have happened if I had lost all the food in my refrigerator?
Lynn - Victor, NY
Excellent service! Very friendly and knowledgeable. Had to wait almost -0 days for an appointment though.
Great warranty coverage and service
Stephen - Victor, NY
Our tech was helpful, polite and on time. Also passed along some education about the convection feature of the oven, which I really appreciated!
Jason - Victor, NY
Jane - Victor, NY
Dave F was wonderful. Smart, personable, competent, and with a plan if I experience a continuous problem with one of the appliances
Margaret - Victor, NY
Dave is a very professional, efficient and pleasant individual. He diagnosed and solved my problems as quickly as shipping of parts would allow. Thanks No cost...warranty!
Very satisfying experience
John - Victor, NY
Professional and friendly at the same time
Professional and personable
Susan - Victor, NY
The technicians who came to my house were very friendly, professional and knowledgeable.
Great service wonderful pre-advance of 20 minutes was very knowledgeable
Pat - Victor, NY
Great friendly service
Linda - Victor, NY
Great service and Steve was friendly and answered all of my questions.
Friendly and Professional
Margret - Victor, NY
Steve carefully checked my refrig/freezer and gave me some recommendations, in addition to checking temps and caulking seals. Per his suggestion, I have purchased a thermometer to monitor the temps in both compartments. Under warranty, no charge for this service.
Fixed the problem on Return Trip
Lisa - Victor, NY
Great Service, very polite.
Brandon - Victor, NY
Everything with the service was great. However it took 1 week to get an appointment and then another week to get my machine fixed. I have two kids so not having a washing machine for two weeks is very frustrating.
Rita - Victor, NY
He was prompt, friendly, and did a great job 👍🏻
Sabina - Victor, NY
Dave is an excellent technician. Repaired my washer and I was so relieved to see that he had been assigned to repair my refrigerator. Of course, he fixed my problem. Very knowledgeable and professional. Would highly recomment.
Sabina - Victor, NY
Was well prepared. Quick and effective diagnosis. Arrived on time, did a very thorough evaluation of the problem. Thought steve did an excellent job overall.
DRYER WHIRLPOOL WED8620HW0 Ordering door seal for missing seal. Reversing door during repair. ; ordrng 1 W11310035 (Seal) and 1 Shipping (Shipping)
WASHER WHIRLPOOL WTW5105HW0 Tested washer and only found only out of balance load error. Found the drain line was to far down the drain that may be causing wet loads at end of cycle. Tested in diagnostics and all functions worked as expected.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced motor sump for not washing dishes. The dishwasher tests good; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
WASHER WHIRLPOOL MVWX655DW2 "7730046318Called tech line and they recommended to replaced lower harness and shifter together. Ordering lower harnesses for losing power during spin. ; ordrng 1 W10913953 (actuator) and 1 W11255099 (HARNESS), dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR"
DISHWASHER KITCHENAID KUDU02FRSS3 Found the door is popping open during the cycle and not finishing the cycle. Quoted for hinges replacement; rqstng P&A on 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge LEFT)
WINE COOLER KITCHENAID KUWO24RSBX01 Found compressor is running hot and showing signs of low charge. The unit needs a compressor and evaporator. The evaporator is not available. Recommended customer replaced wine cooler.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced user interface for not responding. Tested unit in diagnostics. Unit tested good .
DRYER MAYTAG MEDE200XW1 Replaced idler pulley for squealing during dry. The dryer checked good.
WASHER MAYTAG MVW7232HW0 Q1 no q2 no q3 no noReplaced door switch. Tested unit and unit tested good.Verbal signature.
WASHER WHIRLPOOL WTW4950XW2 Q1 no q2 no q3 noComplaint of noise during spin. Following stored errors: noneRan autodiagnostics and during spin unit makes clear bearing noise. Bearings part of gearcase as an assembly. Ordering gear case and drive line parts. ; rqstng P&A on 1 W11132267 (Gearcase) and 1 W10721967 (CAM splutch kit)
WASHER MAYTAG MVW7232HW0 Q1 no q2 no q3 noComplaint of lid not locking. Attempted to actuate lock and would not attempt to lock. Ordering new lock.; ordrng 1 W11394572 (Lid lock)
DRYER KENMORE 110.6513241 Q1 no q2 no q3 noReplaced timer. Tested on timed dry and auto dry and unit tested good.
COOKTOP KITCHENAID KICU509XBL00 Replaced display for broken coils on display. Programmed and the cooktop works as expected
REFRIGERATOR KITCHENAID KRFC300EBS01 Found evap fan motor not running. Ordering fan motor. ; ordrng 1 W11024089 (motor-evap)
REFRIGERATOR KITCHENAID KBFS20EVMS11 Found the motor grinding on ice maker and it was not turning. Replaced ice maker.
DRYER MAYTAG MED7230HW0 "Customer stated that unit was producing noise while in use. Discovered that blower wheel is cracked and making contact with housing causing noise. Ordering blower wheel ; ordrng 1 WP697772 (BLOWER WHEEL ), dspstn on spec-tagged invntry: 1 661570V BELT"
WASHER WHIRLPOOL MVWX655DW2 Q1 no q2 no q3 noOngoing complaint of grinding. Inspected lower drive line for signs of wear and found none. Ran auto diagnostic and unit sounded normal. Customer has tried multiple outlets with varying results but all eventually make same noise.SR7729176471- advised to change gearcase.Ordering gearcase and motor.; ordrng 1 W11497303 (Motor) and 1 W11454734 (Gearcase)
REFRIGERATOR KITCHENAID KFIS29PBMS02 Replaced led driver for no power to lights. The lights turned on and checked good.
DISHWASHER KITCHENAID KDTE334GPS0 Found stuck key error causing no operation. The wash motor is working on testing in diagnostics Ordering ui. ; ordrng 1 W11165145 (USER INTERFACE)
WASHER WHIRLPOOL WTW4850HW1 Ordering gearcase for rumbling in spin cycle that sounds like marbles. ; ordrng 1 W11454372 (gearcase )
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found the freezer fan was vibrating at high speed. Removed fan and adjusted fan. The noise is now gone.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Found pantry temp setting was set at coldest setting. Turned to warmest setting and restricted hole behind drawer to prevent freezing in fresh food section.
WASHER MAYTAG MVWX655DW1 "Replaced gearcase, washplate, belt and cam for loud gearcase and basket shaking. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE , used 1 W10721967 (CAM) from stock"
REFRIGERATOR KITCHENAID KFIS29PBMS02 No fan noise on arrival. Inspected the freezer evap fan and it looked good with no ice build up under it. All the led lights are out. Power going to led driver but not out to lights. Ordering led driver. ; ordrng 1 WPW10306786 (LED DRIVER)
REFRIGERATOR WHIRLPOOL KFIS25XVMS2 Replaced compressor the manufacturer supplied for seized compressor. The refrigerator tests good
DISHWASHER WHIRLPOOL MDB9959SKZ0 Found the dishwasher is sticking out and fasteners will not contact anything to fasten in place. Pull unit out and repositioned. Noise from the door is gone. Recommended customer have installer fasten machine so it does not move when opening and closing the door.
OVEN KITCHENAID KEBS207DBL10 Replaced thermostat for open thermostat that was preventing heating on upper oven. Tested oven and found it is overheating. Calibrated temp to -35 degrees. Customer is going to put thermometer in oven and adjust cooking temp accordingly.
WASHER WHIRLPOOL WFW6620HC0 Found the user interface was on no spin option causing wet clothes at the end of tit he cycle. Tested in diagnostics and the washer tested good. Changed ui setting to warm water and spin on. The washer tests good.
OVEN WHIRLPOOL WFG550S0HZ1 Found broiler orifice was loose causing flame out of orifice connection. Tightened orifice. Adjusted all the top burners for high flame after propane conversion. Bake element working as expected. Left preordered part with customer.
DISHWASHER MAYTAG MDBH979AWS4 "The dishwasher is very loud while washing. Sounds like a bearing going bad. Replaced chopper blade with same result. Ordering motor ; rqstng P&A on 1 W10806701 (pump&motor), used 1 W10083957V (CHOPPER 4 BLADE) from stock"
OVEN KITCHENAID KEBS207DBL10 Ordering thermal fuse for open fuse. ; ordrng 1 WP9759242 (thrmst-fix)
WASHER WHIRLPOOL MVWX655DW2 Replace cam and power cord . Unit is still shutting off . Unplugged all components but just left power cord and control on . Called techline Sr 7729176471 . Went through multiple tests with techline . Unit still doing it . Thinking its a power problem. No voltage drops and outlet is correct . Customer will check unit and run cord to another outlet and leave plugged in for testing . ; dspstn on spec-tagged invntry: 1 W10721967 CAM
OVEN GE JGBP35WEA4WW Broiler is working . Found the bake ignitor was worn out . Replaced ignitor . Tested unit . Tested good ; dspstn on spec-tagged invntry: 2 4342528 IGNITOR-ROUND
DISHWASHER KITCHENAID KDPM604KPS0 found the mount that holds the sump in place was not correct and vibrating on floor . Adjusted the mount tested unit . Tested good.