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for Sodus Point, NY
WASHER KENMORE 110.227011 Customer stating that unit will not spin. Upon inspection discovered that motor coupling has broken causing issue. Coupler will need to be replaced. Ordering coupler ; ordrng 1 285753A (MOTOR COUPLING )
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Replacing defrost timer due to unit not cooling. Replaced timer. Unit tested good ; used 1 W10822278 (TIMER-DEFROST) from stock
OVEN WHIRLPOOL KOSE500ESS02 Customer stated that there was electrical burning smell coming from unit. Upon arrival checked for error codes. No codes were present. Inspected connections at junction box unit was receiving 240v inspected working harness and all connections at control and UI. Could not locate thermal event anywhere on unit. Customer to monitor and contact of issue arises again
WASHER MAYTAG MVWC416FW Unit was not completing the spin cycle. Over suds code in diagnostics. Ran auto test. Found excess flashing in drain dome. Removed and retested. Unit testing good
WASHER WHIRLPOOL WTW8200YW0 Customer stating that unit was leaking water from bottom of unit and control was acting very erratic. Upon inspection removed user interface to inspect control and log valve. Discovered that log valve had cracked and when customer attempted to use unit water sprayed all over control causing control to act erratically. Log valve and control will need to be replaced. Customer does not want to proceed due to cost of repair. Collecting service call fee
WASHER WHIRLPOOL GHW9300PW4 Customer stated unit was leaving water in bottom of drum on occasion. Suspecting that drain pump filter is clogged or pump is failing. Upon inspection discovered that filter was clogged with debris causing unit to drain slowly. Cleaned pump housing and filterRan test cycle Unit tested good
DRYER WHIRLPOOL WED5000DW2 Customer wanted unit inspected after new receptacle was installed. Checked voltage while unit was running . Unit is receiving proper 240vMotor and heater are both functioning as they should. Unit tested good
DRYER WHIRLPOOL WED5000DW2 Installing new cord due to outlet melting old cord. Installed new cord. Unable to test machine due to outlet not yet being repaired. ; dspstn on spec-tagged invntry: 1 TJ1006 CORD 6' 4 PRONG and 1 TJ5655 CORD-5' 3w