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for Sodus, NY
Christine - Sodus, NY
He was very knowledgeable
Daniel - Sodus, NY
The tech who came to our house listened to our concerns and examined our range to find and repair the problems. He was very courteous, knowledgeable and neat. He came at the time that we expected him to come.
Marcia - Sodus, NY
Great person to work with. Give him a bonus.
Marcia - Sodus, NY
Works quickly and professionally.
RANGE JENN AIR JES9800CAS02 Customer stated that touch panel was not responsive. Upon inspection discovered that ribbon cable coming from UI had silver migration visible on ribbon cable. Unit needs new user interface. Customer called jenn air while tech was in home and received coverage for part cost. Replaced UI. Unit tested good Authorization code: JL62900AP1.3
DRYER MAYTAG MGDB835DW4 Concerting unit to liquid propane due to unit burning clothes while drying. Used conversion kit to convert from LP to natural gas. Also replacing vent due to same issue. Replaced vent ran test cycle. Unit tested good
WASHER MAYTAG MVWC565FW0 Customer stated that unit was not spinning out properly. Checked for error codes. Unit displaying 2 codes f7e1 (basket speed fault) and f0e5 (unbalanced load) inspected can and shifter underneath machine. Discovered that cam but was loose causing issue. Tightened cam nut. Ran diagnostic cycle ran calibration cycle. Unit tested good
DRYER MAYTAG MGDB835DW4 Customer stated items were coming out burned and leaving black marks on clothing. Upon inspection checked for codes. No codes were present. Discovered that unit runs on liquid propane and orifice was not converted before installation. This is cause for burning of items and also black marks on clothing. Ordering duct and LP conversion kit. ; ordrng 1 W10606694A (LP CONVERSION KIT ) and 1 W11129538 (VENT )
OVEN AMANA AGR5330BAS3 Customer stated unit during bake cycle unit would only heat up to 260 degrees and then control panels would begin to flash and go blank. Checked for error codes. No codes were present. Ran test bake to 350. Unit heated up to temperature as it should. Let unit sit at 350 for 20 mins. Canceled cycle ran test broil cycle. Unit heated up and held temperature as it should. Could not replicate issue at this time. Customer to monitor and report back if issue persists. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
REFRIGERATOR KITCHENAID KFIS29BBBL03 Replaced evaporator and co press or due to unit not cooling. Unit began cooling after install. ; pckd up 1 W10917531 (evaporator)
REFRIGERATOR KITCHENAID KFIS29BBBL03 Found the freezer was 20 degrees causing the ice maker to fail. Tested icemaker in diagnostics and it harvested and called for water. Found the coils were plugged. Cleaned coils. Customer is going to monitor over the next 24 hour. If problem persists preorder the compressor.
OVEN MAYTAG MER6600FZ1 Customer stated door was not shutting correctly due to hinges. Upon inspection discovered that hinge bushing on left side has broken causing door not to shut. Replaced hinges reinstalled door. Unit tested good
RANGE FRIGIDAIRE FGGF3058RWA Replacing both front burner valves due to ignitors failing on both burners. Replaced valves Tested both burners Unit tested good
DISHWASHER KITCHENAID KDFE104DWH1 Customer stated that unit was not filling with water. Checked for error codes. Unit displaying 6-4 float switch open. Inspected float discovered float was sticking due to debris under float. Cleared debris Ran diagnostic cycle Unit tested good
RANGE AMANA AGR5330BAB3 Customer stated burner flame height was too high even on low setting. Adjusted each burner to customers desired flame height.Unit tested good
RANGE AMANA AGR6603SFB Replacing valve due to adjustment screw for valve stripping therefore unable to adjust flame height.Replaced valve burner. Ran test cycle. Unit tested good
RANGE AMANA AGR6603SFB Customer stated unit's flame was going out while on low setting. Upon inspection discovered that adjustment screw on burner had stripped tech is unable to adjust flame height. Ordering valve ; ordrng 1 WPW10279615 (valve-brnr)
MICROWAVE WHIRLPOOL GT4175SPB4 Customer stated unit would stay running with door open. Upon inspection discovered lower door switch was failing Switch was not making contact with handle when door opened. Called safety team to document findings Sr: 7724204196Replaced switchRan test cycle Unit tested good ; used 1 56001100 (MICROSWITCH) from stock
REFRIGERATOR WHIRLPOOL MFI12570FEW01 Customer stated they could not remove water filter. Upon inspection filter was jammed and unable to turn filter. Could not get filter out by hand. Removed filter using channel locks. Discovered that filter that was installed Had marred edges causing difficult uninstallation. Customer is ordering replacement filterUnit tested good
WASHER WHIRLPOOL WTW4616FW0 Replaced lid lock due to intermittent operation. Unit testing good.
DISHWASHER KITCHENAID KDFE104DWH1 "Spray arms clogged causing dishes to not wash properly. Ship parts directly.; ordrng 1 W11101428SHIPDIRECT (SPRAY ARM SHIP DIRECT) and 1 WPW10448645SHIPDIRECT (arm-spray SHIP DIRECT), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"