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for Shortsville, NY
Ronald - Shortsville, NY
Timely as expected, simple fix let's hope it holds firm
Awesome experience every time
Jessica - Shortsville, NY
Dave did a very good job at repairing the dryer and he was respectfull.
Robert - Shortsville, NY
Kelly - Shortsville, NY
I had already had a no show through a company that lowes said was coming. They said “I canceled” I did not. The new appt was made with appliance tec. I got updated info as to who to expect and when. I like that you can look online and see where your Tec is and an idea of when you will see them. Dave Flint was very professional. He came in and got right to work. Fixed it and cleaned up after himself. All within an hour. Nice conversation, too.
Dan FLINT was a great representative for your company.
Deborah - Shortsville, NY
Dan went above and beyond. He came out and fixed my washing machine, but also gave me helpful hints with the dishwasher.
Did agood job
Robert - Shortsville, NY
Very good service
Robert - Shortsville, NY
Prompt, experienced and knowledgeable
Tammy - Shortsville, NY
FREEZER WHIRLPOOL WZF34X18DW03 Unit had went into defrost and never turned back on . Defrosted everything . Customer played with unit and it started cooling again Called techline SR 7728232023 Techline said to make sure its on its own circuit . Customer will look into that . Ordering control and both thermistors ; ordrng 1 W11253128 (contrl-box) and 1 WPW10384183 (thermistor)
WASHER MAYTAG MVWC565FW1 Found the pump is noisy Ordering pump; ordrng 1 W10876600 (drain pump)
WASHER MAYTAG MVWB865GW0 Washer not responding to touch replaced control and user interface. Calibrated unit . Tested in auto diagnostics. Unit tested good.
DISHWASHER KITCHENAID KDTM354DSS4 Lower spray arm is full of debris and not moving as it should . Tried cleaning debris out of arm . Did not help . Upper and back wall sprayers are working as expected. Ordering and sending lower spray Arm to customer W10884490; ordrng 1 W10884490 (arm-spray (DIRECT SHIP) )
OVEN WHIRLPOOL WFE505W0HS1 Trim around the outer glass was coming off . Heated up the trim to restick the adhesive foam . Trim is now sticking as expected
DISHWASHER WHIRLPOOL WDF320PADW1 F7E1 Error code . Heater tested open . Replaced . Heater . Tested unit . In diagnostics. Tested good .
DRYER KENMORE 110.678516 "Tension pulley squeaking . Replaced rollers ,belt and pulley with kit 4392067 . Tested unit . Tested good . ; used 1 4392067 (REPAIR KIT) from stock"
OVEN WHIRLPOOL WEG730H0DS0 Range has cooling fan error code. Replaced cooling fan due to no operation. Tested unit in auto diagnostics. Unit tested good . Tested good by running bake . Unit tested good .; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced condenser fan motor for blade falling off causing excessive noise and not cooling properly. The refrigerator tested good.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Fan blade is loose and will not tighten on motor . Glued the fan blade to the shaft of the motor . Temporary fix .Ordering new motor W11127829 and blade W11204896 ; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)
WASHER WHIRLPOOL WTW8040DW4 Washer has a smell coming up from it . Washer has no error codes . Washer is clean . Customer has ran affresh through the unit . Washer didn't have much water in the bottom . Possible the smell is from the drain tube and the washer is pumping most of the water and allowing smell to come up from drain . Adjusted drain hose and turned to make a trap with it . Tested unit . Tested good .
DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher had F4E3 error code . Found the washer pump was not turning on . Replaced washer pump . Tested washer in auto diagnostics. Tested good .
DISHWASHER WHIRLPOOL WDT720PADM1 Wash pump not turning on every time . Replaced pump and motor . Tested in auto diagnostics. Tested good.
DISHWASHER WHIRLPOOL WDT720PADM1 Called customer to inform them I was In route to home. No answer from either number . Arrived at home no one was home . Waited 15 mins tagged door for customer to contact office to reschedule.
DISHWASHER WHIRLPOOL WDT720PADM1 Found F7E1 heat circuit error. Ran diagnostics and heater worked. Found motor is stalling and customer states the soap is not being dissolved. Quoted 480.00 for repair. Customer denied repair. Called office and got part covered under loyalty retention program. ; ordrng 1 WPW10671941 (pump&motor)
WASHER WHIRLPOOL WTW5000DW0 Drain was stuck on and washer would not run. Customer is using powder all natural soap. Found a lot of soap residue. Filled washer and drained until it reset. Customer is going to clean with afresh.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated unit was not filling with water. Checked for codes No codes present Ran test cycle Unit would not fill with water. Inspected valve Discovered connector for valve was unplugged from valve Valve was not receiving powerReseated plug Ran test cycle Unit tested good
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replacing lower rack wheels due to original wheels seizing causing rack not to slide smoothly.Replaced wheels Rack tested good Replaced upper adjusters due to wheels on adjusters seizing causing rack not to slide smoothly.Replaced adjustersRack tested good
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was leaving residue on glasses and racks were not sliding smoothly.Upon inspection discovered rack wheels were seized causing unit not to glide in track properly.Lower rack wheels were also seized Ordering upper and lower wheels Also recommending to customer to use different type of soap due to hard water in area; ordrng 4 W10195416V (dish rack wheel)s and 2 W10350375 (adjuster)s