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for Shortsville, NY
Dan FLINT was a great representative for your company.
Deborah - Shortsville, NY
Dan went above and beyond. He came out and fixed my washing machine, but also gave me helpful hints with the dishwasher.
Did agood job
Robert - Shortsville, NY
Very good service
Robert - Shortsville, NY
Prompt, experienced and knowledgeable
Tammy - Shortsville, NY
WASHER WHIRLPOOL WTW8040DW4 Washer has a smell coming up from it . Washer has no error codes . Washer is clean . Customer has ran affresh through the unit . Washer didn't have much water in the bottom . Possible the smell is from the drain tube and the washer is pumping most of the water and allowing smell to come up from drain . Adjusted drain hose and turned to make a trap with it . Tested unit . Tested good .
DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher had F4E3 error code . Found the washer pump was not turning on . Replaced washer pump . Tested washer in auto diagnostics. Tested good .
DISHWASHER WHIRLPOOL WDT720PADM1 Wash pump not turning on every time . Replaced pump and motor . Tested in auto diagnostics. Tested good.
DISHWASHER WHIRLPOOL WDT720PADM1 Called customer to inform them I was In route to home. No answer from either number . Arrived at home no one was home . Waited 15 mins tagged door for customer to contact office to reschedule.
DISHWASHER WHIRLPOOL WDT720PADM1 Found F7E1 heat circuit error. Ran diagnostics and heater worked. Found motor is stalling and customer states the soap is not being dissolved. Quoted 480.00 for repair. Customer denied repair. Called office and got part covered under loyalty retention program. ; ordrng 1 WPW10671941 (pump&motor)
WASHER WHIRLPOOL WTW5000DW0 Drain was stuck on and washer would not run. Customer is using powder all natural soap. Found a lot of soap residue. Filled washer and drained until it reset. Customer is going to clean with afresh.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated unit was not filling with water. Checked for codes No codes present Ran test cycle Unit would not fill with water. Inspected valve Discovered connector for valve was unplugged from valve Valve was not receiving powerReseated plug Ran test cycle Unit tested good
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replacing lower rack wheels due to original wheels seizing causing rack not to slide smoothly.Replaced wheels Rack tested good Replaced upper adjusters due to wheels on adjusters seizing causing rack not to slide smoothly.Replaced adjustersRack tested good
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was leaving residue on glasses and racks were not sliding smoothly.Upon inspection discovered rack wheels were seized causing unit not to glide in track properly.Lower rack wheels were also seized Ordering upper and lower wheels Also recommending to customer to use different type of soap due to hard water in area; ordrng 4 W10195416V (dish rack wheel)s and 2 W10350375 (adjuster)s