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for Rochester, NY
Bonnie - Rochester, NY
I appreciate a business that comes when they say they're coming.
Monroe - Rochester, NY
He was on time And very professional. I would recommend this company to anybody
David - Rochester, NY
the tech Evan was phenomenal, very respectful and helpful
Stephen - Rochester, NY
Dave was great ..Punctual , knowledgeable , courteous...Would recommend Appliance Tec highly..
Great service backed up by a guarantee!
Thomas - Rochester, NY
AWESOME PRICE, GREAT SERVICE
Bobbie - Rochester, NY
i WAS VERY PLEASE WITH THE ATTITUDE OF THE SERVICE, HONEST AND PLEASANT. WILL USE THIS COMPANY AGAIN IF NEEDED.
Frank - Rochester, NY
Wonderful experience. Highly recommend!
Jodi - Rochester, NY
David - Rochester, NY
tech was quick to solve the issue but needs to take the extra 2 minutes and ensure ALL functions are working before leaving...slow down and don't be in such a hurry.
Ken - Rochester, NY
David - Rochester, NY
very good service
Cheri - Rochester, NY
Mary - Rochester, NY
Problem solved so simply. Thank you for job well done.
Kathryn - Rochester, NY
Erik - Rochester, NY
Very professional, kind, and courteous.
Repair of my refrigerator
Raymond - Rochester, NY
Wonderful service, these people go far above what they are required to do!
Daniella - Rochester, NY
Gary was very efficient and was able to resolve the issue!
Quick and easy
Dave - Rochester, NY
Service was quick, clean and complete. I was able to complete a work conference call seamlessly while he came in and fixed the dishwasher.
David did a great job and answered any question I had
Dan - Rochester, NY
Michele - Rochester, NY
Great customer service by Steve. Good follow up and great interpersonal skills
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Gasket can not be replaced. The whole door must be replaced. Ordering FF door.; ordrng 1 LW11255366 (DOOR)
DRYER GE DHDSL46EG0WW Door switch is not closing. Ordering switch; ordrng 1 WE4M415 (DOOR SWITCH)
WASHER KENMORE 110.2684269 Customer stated unit was not draining water. Spoke with customer about issue. Customer stated they had heavy load inside machine and machine had stopped itself while spinning. After removing clothes customer turned dial to spin again and water began to drain. Filled unit and let it begin cycle. Discovered dog agits were worn. Replaced agits. When reaching spin portion of cycle unit drained and spun out as it should. Filled and drained unit multiple times. Suspecting that unit was off balance during load this was cause for issue. Unit itself is draining as it should. Unit tested good ; used 1 80040 (DOG 4PK) from stock
REFRIGERATOR KENMORE 106.742344 "Replaced ice maker that was not cycling, tested OK."
RANGE JENN AIR JGS9900CDF01 Inspected the stove top and found all the screws on the burners are seized. Explained to the customer the cost of the parts would be expensive and he is going to continue to use a lighter to light the right front burners.
RANGE WHIRLPOOL MGR8800FZ0 "Added ground mod, ordering probe and dsi to correct intermittent lighting and oven not holding temp..; rqstng P&A on 1 W10833885 (sensor) and 1 WPW10511278 (module-spk)"
50#IM 15" FS ADMIRAL NA123 Drug test done
RANGE WHIRLPOOL WFG550S0HZ0 Found the simmer flames on both front burners were to high causing food to burn and cook to quickly. Lowered simmer flames and the range tested good.
DISHWASHER KITCHENAID KDTE504DSS0 Replaced both upper rack tracks for broken racks causing upper rack to not pull out properly. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Found gasket loose on fresh food door. Fastened gasket. Lowered front legs for better closing. Loosened and readjusted freezer door for proper seal.
REFRIGERATOR KENMORE 253.934509 Compressor is making a slight buzzing noise on start up. Customer is not interested in repairing
REFRIGERATOR MAYTAG MBR2255KES Compressor and fans running but there is no cooling. Evaporator is leaking. Quoted customer for an evaporator. Customer is going to replace.
WASHER KENMORE 417.481127 Unit is not starting due to motor current error. Quoted for motor. Use to re is going to replace.
WASHER MAYTAG MVWB835DC3 Replaced ui that was not accepting user commands. Tested okay.
RANGE WHIRLPOOL WFG361LVT1 Installed insulated harness kit and grounding screw for bake burner that wouldn't light.; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED
RANGE WHIRLPOOL WFE320M0ES2 Replacing terminal block and control due to L2 breaking at terminal block and making contact with cabinet causing board to short out. Replaced blockReplaced control Ran bake test cycle Unit tested good
REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Replaced broken hinges on dispenser with ice door kit, replaced leaking water valve. All tested OK"
WASHER MAYTAG MVWC465HW2 "Unit had a long fill error code, found cold water valve was mostly off, ran unit and checks okay."
WASHER MAYTAG A71204 Customer stating that unit is leaking water. Upon inspection discovered that unit was leaking from injector hose between valve and tub. Unit was leaking every time machine was filling. Ordering injector hose ; ordrng 1 WP206680 (INJECTOR HOSE )
OVEN JENN AIR JJW2830WB00 "Replaced slow running fan causing error codes, aptec warranty. Ran and tested both ovens, checking okay, erased error codes"
RANGE WHIRLPOOL WFE770H0FZ2 "Replaced all door parts. After repair, the door would not shut completely. After further investigation it was discovered that the inside cavity is damaged in the top right corner preventing the door from closing completely. No serviceable parts. Called tech line, unit is not repairable. SR: 7724655490"
WASHER MAYTAG MVWC565FW "F8E1 Code upon arrival. Water supply was shut off. Turned on water supply, cleared error codes then ran auto diagnostic cycle. Unit completed cycle with no new error codes. Calibrated. Customer monitor."
WASHER WHIRLPOOL WTW7800XW4 "Customer concerned with machine not completing a cycle then displaying an error code. Long drain error code. Cleared code, unit testing good.; ordrng 1 W10536347 (drain pump asm)"
DISHWASHER KITCHENAID KDTE234GPS0 "Hinges were binding preventing e door from closing. Adjusted door hinges. Door now shutting properly. Bottom rack wheel is broken ordering wheel to be shipped direct. ; ordrng 1 W10195416VSHIPDIRECT (SHIP DIRECT), dspstn on spec-tagged invntry: 1 W11259786 TRACK"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced lights due to intermittent operation. Lights still not operating. Ordering led and switchesS. ; ordrng 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light)
WASHER WHIRLPOOL WFW75HEFW0 Unit is getting stuck in the spin cycle. Ordering ACU per service bulletin w10913408.; eml tckt failed
DISHWASHER WHIRLPOOL WDT750SAHZ0 Front panel was damaged. Kaypad is also damaged. Ordering keypad. ; ordrng 1 W11302464 (CONSOLE)
DRYER MAYTAG MEDC465HW0 "Customer stated unit was not heating. Went to check incoming voltage discovered that L2 had burned up at terminal block causing unit not to heat. Unit needs new cord Ordering cord ; ordrng 1 PT220L (3 WIRE POWER CORD ), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Auger motor has seized up due to moisture buildup ordering auger motor and sealant for mullion. ; ordrng 2 8201711 (adhesive)s and 1 WPW10317991 (motor)
WASHER WHIRLPOOL WTW5000DW2 Replacing control board due to unit flashing f5e3 error code even after replacing latch. Replaced control Ran diagnostic cycle Unit tested good
DRYER GE DCVH680GJ1MR Unit is still experiencing same issue. Issue with door has been fixed door is no longer opening during cycle. Unit is shutting off during cycle. Motor is failing causing issue. Motor is overheating causing unit not to spin. Quoted customer to replace motor WE17X23463 (motor) $ 130.00 WE16X20393 (blower wheel) $25.00 Labor $74.90 Customer has decided to replace machine and does not want to proceed with repair
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not draining. Upon arrival unit was full of water. Vacuumed water from unit.Removed pump to inspect impeller. Ran drain cycle with pump uninstalled to observe impeller.Impeller would not spin. Replaced pump Ran diagnostic cycle Unit tested gold
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Gallon bin on door has a broken support and is unusable. Crisper shelf has also split preventing the crisper fro. Opening ordering shelf parts.; rqstng P&A on 1 W11162439 (CRISPER) and 1 W11239961 (BIN)
REFRIGERATOR MAYTAG MBF1952VEW1 "Defrosted ice from top of evap, customer was gone for 7 weeks, did not defrost correctly."