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Local Reviews
for Rochester, NY
Powered by Fluid LOCALWashing Machine Repair
Marjorie - Rochester, NY
Great service. Great patience. Honest repairman.
Great service
Thomas - Rochester, NY
It was a great experience he was very friendly and helpful.
Great service
Nancy - Rochester, NY
Prompt, courteous
On time, effective service
Bernie - Rochester, NY
David called to let us know he was on his way. He came in with a pretty good idea of what the problem was but also checked a few other things just to sure. Had the right parts, was neat and pleasant. Very positive experience.
Professional
Kathleen - Rochester, NY
The repair needed on my refrigerator was done efficiently and appreciated the explanations . I was very pleased. Thank you !
Awesome job
Paul - Rochester, NY
Fantastic service phenomenal job.
Great service.
Lawrence - Rochester, NY
Nice guy and very helpful.
Repeat customer...
Evelyn - Rochester, NY
This visit was for two issues and they were repaired in a timely manner.
Excellent customer service
Patricia - Rochester, NY
Service was excellent, we received several updates on arrival time, and Shaiman worked very efficiently to fix our dryer. 5 stars!
Great seevice
Grace - Rochester, NY
The tech is on time and very professional
He was awesome!
Kelli - Rochester, NY
Our tech was great, very helpful with info for the first visit and very efficient and quick for the actual repair.
Dave
Mildred - Rochester, NY
Good man
David Long was great
Nils - Rochester, NY
Mike
Joanne - Rochester, NY
As expected very courteous and friendly, did a great job
Elizabeth
Elizabeth - Rochester, NY
Great service
Great service
Robert - Rochester, NY
Great service. Fast and neat. Did a great job.
Irene - Rochester, NY
Great experience.
Great Service
Harold - Rochester, NY
Patrick
Patrick - Rochester, NY
Dan
Dan - Rochester, NY
Tracking system worked well! Quick to diagnose the problem. Had the needed part on the truck. Price is outrageously expensive!!! $89 charge for Service Call, $177 for part and the absolute worst part I was charged $104 for labor!!! The technician did a great job, but from the time he pulled in my driveway to the time he left was less than 15 minutes. Complete rip off - repairs cost more than I paid for the washing machine. Real problem when booking they don’t tell you about the labor rate. Again technician was great, company is a rip off. I’m sure the technician made a tiny fraction of the total money charged!
Evan E.
WASHER GE GTW330ASKWW Customer is not available for service rescheduling for 12/14. ; schdld next appmnt for 12/14 SAT 8 am
Shaiman C.
WASHER WHIRLPOOL WFW95HEDW0 "Customer states unit was not draining. No error codes stored. Unit drained, but the pump was louder than usual. Replaced pump. Repair successful."
David L.
WASHER WHIRLPOOL WTW8500DC Replaced open water valve. Unit tested good
David L.
DRYER MAYTAG MGDB725BW0 Unit is short cycling due to an excessively long vent cleaned blower and cabinet as a curtesy and informed the customer of the problems associated with a vent that long. Vent tester could not sense airflow until a portion of the vent was removed. Vent tester read good airflow with venting completely disconnected. Pictures attached for documentation. Office to refund parts and labor costs
David L.
REFRIGERATOR GE GBS18HBMCBB Freezer fan is hitting ice again. Removed ice and verified drain was clear liner above evaporator is deteriorating and causing airflow issue. This is contributing to the defrost drain freezing over. This part is no longer available. If problem persists unit is unrepairableATEC WARRANTY
Shaiman C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer states the unit randomly stops during cycles. Often times the unit could be opened and resumed; but the last time the unit would not start again. F5E1 error code stored. Unit completed an auto verification test cycle with no issues. Started a normal wash cycle, The unit filled and sprayed as it should. However, after letting the unit run for a few minutes, the unit drained and then shut off. Once the unit shut off, seemed as if the user interface would not respond. No lights illuminated and could not get the unit to turn back on. Minutes later the unit turned back on trying to complete the failed cycle. Suspecting a failed control board & user interface due to the intermittent stopping issues. ; ordrng 1 W11305308 (CONTROL BOARD) and 1 W11368911 (USER INTERFACE)"
David L.
DISHWASHER WHIRLPOOL WDT720PADW2 Replaced broken spray arm
Dave F.
WASHER WHIRLPOOL MVWC565FW1 Unit not turning On power cycled the unit . Unit went into diagnostics. No error codes . Calibrated unit . Ran auto diagnostics. Tested a regular cycle. Unit tested good .
Shaiman C.
WASHER WHIRLPOOL WFW75HEFW Customer concerned about unit not working. F9E1 error code flashing upon arrival. F9E1 & F5E4 error codes stored. Ran unit through auto verification test. Water was draining extremely slow. Inspected the drain trap inside of the drain pump. Drain trap was clogged. Cleaned the drain trap then tested unit in auto verification test again. Unit drained as it should; repair successful.
Shaiman C.
VAN FORD TRANSIT CONNECT Oil change
Shaiman C.
WASHER WHIRLPOOL WTW4816FW2 "Customer states the unit stays in the sensing cycle when trying to start a wash cycle. Attempted to turn on the hot and cold water valves in manual diagnostics. No water would dispense. Discovered the water valves were shut off. Turned on the water valves in the home, then hot and cold water began to dispense. Started a normal wash cycle and the unit began to fill with water as it should. No further repair necessary. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH"
Shaiman C.
DRYER MAYTAG MGDB725BW0 "Replaced burner assembly, unit still short cycling. Contacted manufacturer again who then instructed to verify functionality of flame sensor and quality airflow. Further test instructions from manufacturer resulted in discovery of a failed high limit. Agent stated that once a gas valve fails, the high limit thermostat sometimes fails with it. SR7726525911; ordrng 1 WP3391912 (HIGH LIMIT)"
David L.
WASHER MAYTAG MVWC565FW0 Wash basket and agitator are covered in soap build up. Basket and agitator must be replaced to remove debris that are being left on clothes; rqstng P&A on 1 W10752719 (basket) and 1 W11161960 (agitator)
Shaiman C.
WASHER MAYTAG MVWC565FW1 "Customer concerned about the unit not going past the sensing cycle. F8E1 error code stored. Water inlet valve on the home plumbing was shut off. Turned on the water, then tested the unit in an auto verification cycle. The washer completed the cycle with no issues. Started a normal wash cycle, and verified the machine would go past sensing. Unit testing good."
David L.
OVEN MAYTAG MGR6600FZ0 Unit is only igniting during bake intermittently. Removed oven bottom and flame spreader and to inspect ignitor fitting ignition. Found that the ignitor did not spark to the burner and was grounding inside the ceramic. Replaced ignitor. Unit tested good
David L.
RANGE KENMORE 362.62781 Unit is not heating in bake due to an open bake element. Path stone has an element and will replace it.
David L.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced RH RC door due to a broken hinge receiver. Door operating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FPHN2899LF3 "Replaced defrost thermostat for not defrosting. Defrosted evaporator. Tested ice maker and it tested good. ; dspstn on spec-tagged invntry: 1 5303918479 GASKET , used 1 WP4387490 (DEFROST TSTAT 50) from stock"
David L.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Called tech line due to no ice. No ice was in the mold on arrival. Found facia heater wires shorted. This it likely what was causing the door alarm to chime randomly. Techline is recommending that the heater be replaced. Left the heated disconnected to monitor for ice as all tests of the ice maker passed in diagnostics. Auger motor is also seized due to inactivity and will have to be replaced Techline conversation saves under previous SR number. SR7726445824; ordrng 1 W10822606 (motor) and 1 W11197489 (heater) and 1 WPW10675033 (cntrl-elec)
Shaiman C.
DRYER MAYTAG MGDB725BW0 "Replaced burner assembly, unit still short cycling. Contacted manufacturer again who then instructed to verify functionality of flame sensor and quality airflow. Further test instructions from manufacturer resulted in discovery of a failed high limit. Agent stated that once a gas valve fails, the high limit thermostat sometimes fails with it. SR7726525911; ordrng 1 WP3391912 (HIGH LIMIT)"
Evan E.
WASHER GE WHRE5550K2WW Customer stated that unit was producing grinding noise while in spin or agitate. Upon inspection discovered that bearing inside gear case was failing causing issue. Quoted customer for repair. Customer does not want to proceed at this time due to age of unit. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE304DPA0 Customer stated that glass has broken inside dishwasher suspecting that glass is inside pump. Removed pump to inspect found small glass chard causing impeller not to spin. Removed glass and tested unit multiple times. Unit is now draining as it should.
Evan E.
RANGE WHIRLPOOL AGR6603SFW2 Customer stated that flame height on burners was too high and control would not respond to commands. Upon inspection discovered that timer end screen was displayed due to customer not knowing that in order to cancel timer you must click timer button. Adjusted flame height on both front burners to customers satisfaction. Unit tested good
David L.
RANGE WHIRLPOOL WFG550S0HZ0 7726550271 called tech line to document intermittent ignition. Unit is failing to ignite intermittently. Ignitor is sparking but is failing to spark to the burner in failure. Ordering ignitor burner tube and spark module. Verified polarity and voltage from the receptacle; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)
Steve M.
VAN FORD TRANSIT CONNECT Oil. Change. My tee quoted for latch. ; saved tckt
Evan E.
RANGE KITCHENAID KSDG950ESS1 Replacing user interface due to unit flashing F2e1 code for stuck key error code. Replaced UI. Unit is still flashing error code after replacement of UI. Ordering control and bezels for new UI ; ordrng 1 W10814133 (BEZEL KNOBS ) and 1 W11100515 (CONTROL )
David L.
WASHER WHIRLPOOL WTW4816FW2 Unit is making a noise during spin. Found oil on belt cover ordering GEARCASE. Scheduled for Saturday 12/14; ordrng 1 W11255272 (gearcase)
Shaiman C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Handles are missing. Ordering new handles.; ordrng 1 W11043764 (FF HANDLE) and 1 W11043764 (FREEZER HANDLE) and 4 WPW10170540 (HANDLE SCREW)s and 4 WPW10296804 (HANDLE SET SCREW)s
Shaiman C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer reports the unit does not spray water. Unit fills with water, will not spray, but will drain. Replaced sump motor. Unit testing good."
Evan E.
OVEN FRIGIDAIRE FFGF3011LWC Customer stated that unit would not be preheat. Checked incoming voltage to ignitor. Ignitor is receiving 0 volts. Control is failing to send power to ignitor. Ordering control ; ordrng 1 316220722 (OVERLAY ) and 1 5304518661 (CONTROL )
David L.
REFRIGERATOR GE GTH18EBTZRWW Replaced noisy evaporator fan motor. Unit is quiet now
Shaiman C.
DRYER FRIGIDAIRE FFQG5000QW2 "Unit was not heating upon arrival, & customer concerned about lint trap not catching lint. Diagnosis revealed a failed thermostat. Replaced the thermostat. Also inspected the lint trap assembly and could not find any visible failures. Suggested customer to contact the manufacturer in regards to that issue. However, the unit is heating as it should. Repair successful."
Evan E.
DRYER WHIRLPOOL WGD85HEFW0 "Customer stated that unit was producing noise while running. Upon inspection could hear noise customer was referring too. Used dryer repair kit to correct issue. Replaced rollers, pulley and belt. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"
Dave F.
REFRIGERATOR KITCHENAID KRFF507HPS00 Freezer led light was bad in the freezer section . Replaced led . Unit tested good .