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for Pittsford, NY
Carol - Pittsford, NY
Hellen - Pittsford, NY
David - Pittsford, NY
This was our second experience using Appliance Tec and like the first time, we received timely, quality, professional service. Our Tec, Dave F., was courteous, personable and professional. Would highly recommend these folks for service.
Noury - Pittsford, NY
He was nice person, very high price & expensive
Samantha - Pittsford, NY
Day was terrific technician. Informative, helpful, clean. Enjoyed working with them and would recommend them to others without hesitation
Michael - Pittsford, NY
See above. Five stars
Great service. Extremely knowledgeable.
Helen - Pittsford, NY
Very professional. Very capable. Very knowledgeable. Very experienced. Very respectful. Very accommodating.
Great service very fair price great communication
Casey - Pittsford, NY
Evan E . Is the best!!
Thomas - Pittsford, NY
Dave knew exactly what to do as soon as he saw the freezer. He was friendly and respectful. This service call could not have been better.
Great service. Liked how I could keep track of the tech’s progress in their schedule on my computer
Rosemary - Pittsford, NY
I appreciated the ‘heads up’ phone call before he arrived. He worked quickly and came prepared with the appropriate replacement parts!
Tom - Pittsford, NY
The Technician Steve did an excellent job in repairing 2 of my appliances. Very courteous and knowledgeable.
Great and dependable service
Christopher - Pittsford, NY
efficient and great
Henry - Pittsford, NY
Fantastic tech he was
Jim - Pittsford, NY
It was great. Fixed my washer very fast.
Dishwasher Burn Down
Chad Malone - Pittsford, NY
My technician was great. Nice, efficient and knowledgable.
Great service- apparently, fixed it!
Christopher - Pittsford, NY
Steve was very personable and diagnosed what needed to be fixed- which was a new part previously installed that was not working correctly. Once the new part was in- we have seemed to have a working dryer. Thanks to Evan, Dave and Steve for fixing the machine.
An attempt at a very temperamental unit.
Christopher - Pittsford, NY
Dave did great but unfortunately did not solve our problem. Thorough and a good communicator. As provided the third and fourth service in the dryer, we still needed two more visits before the dryer was fixed. Thus the ratings below.
Karen Rabish home owner
Karen - Pittsford, NY
Carol - Pittsford, NY
Knowledgeable service man. On time. Excellent service.
Carol - Pittsford, NY
DRYER MAYTAG MDG6000BWW Customer stated unit was experiencing long dry times. Removed front panel to watch flame cycle on and off. Flame would initially light but coils would never open valve again after that. Replaced coils. Ran test cycle and listened to flame cycle on and off. Unit tested good ; used 1 279834 (COIL KIT) from stock
REFRIGERATOR JENN AIR JB36NXFXRE01 Fresh food section some lights are not working. LED on the left middle of the fresh food section was bad . Replaced LED lights turned on. Called techline SR 7725339136 . Techline said that it could only have been a bad LED due to the fact that they are in series . Unit tested good .
WASHER WHIRLPOOL WFW87HEDW0 "Unit will not turn on; You are I will not respond to commands. According to customer, F6 E3 error code was on display before the unit died completely. User interface should be replaced. Customer declined further repair."
REFRIGERATOR WHIRLPOOL GB9FHDXWQ05 "Found the ice maker is working as expected. The temps in freezer we're a little warm. Found condenser coils were plugged with lint. Removed lint. Restarted refrigerator and start device failed first time. Ordering start device. ; rqstng P&A on 1 WP2320150 (start-dev), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced left door ofr imperfections in stainless. Ordering both ff door gaskets for torn gaskets. Ordering user interface due to ui has to take damage to move from doors. Ordering top left screw cover for broken screw tabs and door not reading door closed all the time due to out of align cover; ordrng 2 W10917313 (gasket-dor)s and 1 W11314429 (UI) and 1 W11371720 (COVER)
DRYER WHIRLPOOL WED4985EW0 Extra low heat 140 105 143 110 pushed back in and it went to 150 High heat 165 125 166 125 tested dryer and it tested good. The vent is clear.
COOKTOP WHIRLPOOL WEE510SAGB1 Cooktop not turning on . Found that the customer was not using the proper buttons to use the unit . Customer instruct.
REFRIGERATOR FRIGIDAIRE LGHN2844MF4 Unit making. Raddling noise . Found copper tube in the back raddling on another tube . Moved tube away from unit . No more raddling . Tighten freezer door handle and installed bar that was not installed in the freezer rails . Leveled the legs of the refrigerator. Unit . Tested good . There is more vibration then normal which may mean that the compressor would need to be replaced .. Unit tested good and is cooling as it should .
REFRIGERATOR MAYTAG MFC2061HEB Tester start device worked . Replaced tester with new start device. Unit is now working as expected.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated that unit was flashing door lock light but was stuck shut. Unplugged unit upon arrival. Plugged unit back in door unlocked. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Has customer start load while In home. Unit tested good
MICROWAVE KITCHENAID KHMS2040BBL0 Replacing door due to bottom of door cracking into 2 pieces causing customer not to be able to shut door. Replaced door. Unit tested good
WASHER WHIRLPOOL WFW85HEFW1 Customer stated unit was flashing f9e1 code (long drain) and also f3e1 code (water level system)Upon inspection discovered that pump was failing to run during cycle. Replaced pump Ran diagnostic cycle. Unit tested good
REFRIGERATOR MAYTAG MFC2061HEB Compressor was not running when arrived . Found the start device not turning unit on . Had Starr device tester in truck . Tested unit with tester. Compressor turned on and started cooling . Ordering new start device W10613606; ordrng 1 W10613606 (start-dev)
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found the harness inside door is broken causing no ice production. Ordering door. Quoted customer and they denied the repair. Called office and part is covered under loyalty retention program as per kb; ordrng 1 LW10691266 (dor-fip)
DISHWASHER KITCHENAID KDTE334DSS0 Found the sump was leaking at the diverter. Quoted customer 461 for repair. Customer denied. Called office and part is covered under Loyalty retention program. Replaced motor sump assembly. The dishwasher tested good.
REFRIGERATOR MAYTAG MRT311FFFH00 Refrigerator is in garage. There is some frost build up by the door . Cabinet and gasket are sealing well . Didn't find any issues
WASHER MAYTAG MTW6500TQ Washer suspension feels weak . Doesn't bounce back up like it should . Replaced suspension. There was an error code F 51 which is an RPS error code . Ran in diagnostics on spin and RPS sensor is working . Ran unit in auto diagnostics ran through each function. Tested good. Ran some towels in unit .unit tested good .
WASHER WHIRLPOOL WFW5620HW0 "Replaced UI. Now was able to put unit into diagnostics. As for the F8E1 error code, the unit is getting its water supply via one hose from a 4 way split valve attached to a sink, which then goes into a 2 way splitter to the machine. There is not enough water going to the machine the way it is hooked up. Suggested having machine hooked up to dedicated hot and cold supply valves. Repair successful."
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Replaced ice maker from stock W10884390, for not calling for water. The ice maker tested good. cleaned coils"
DISHWASHER KITCHENAID KDFE104DSS2 Repaired wire connection at the main control for burned connecter. The dishwasher tested good
REFRIGERATOR KITCHENAID KRFF507ESS01 Found d fresh food defrost drain was plugged. Removed obstruction and removed ice. The drain tested good. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
COOKTOP KITCHENAID KICU509XBL F47 error code . Power supply board error . Replaced board . Tested unit after replacement. Unit tested good .
DISHWASHER WHIRLPOOL WDT720PADM1 Customer stated that door was falling down when opening. Adjusted door spring to provide more tension on door when opening. Unit tested good
REFRIGERATOR KITCHENAID KSCS25FTMS02 Refrigerator cycle on and off . Was not doing it while in the home . Found the condenser was very very dirty . Compressor may be getting to hot and turning off . The cabinet was pretty hot . Checked condenser fan is working properly. Tested damper . Tested good no noise . Customer will monitor.
REFRIGERATOR KITCHENAID KFCS22EVMS6 Replaced icemaker for open motor that was preventing mice production. The icemaker tested good.
WASHER MAYTAG MVWC565FW1 Replacing motor and actuator due to unit not spinning out correctly And actuator failing to sense speed of basket. Replaced motor replaced actuator. Ran diagnostic cycle. Unit tested good
WASHER WHIRLPOOL WFW5620HW0 "Customer concerned about unit displaying LF code during use. Attempted to get unit into diagnostics to verify error codes and run auto verification. Unit will not display error codes; the UI goes blank when diagnostics is entered. When attempting to start cycle, unit tumbles, no water, then drains. Suspecting bad control and UI. Replacing valves on next visit also. ; ordrng 1 W11319991 (USER INTERFACE ) and 1 W11322903 (CONTROL)"
DISHWASHER KITCHENAID KDFE104DSS2 "Replaced main control, ui for erratic operation. Replaced wash pump for not pushing water. Found the power connection was black at the control. Ordering harness to repair connection. ; ordrng 1 W10744908 (harns-wire), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer states the dishwasher is leaking from left side. Tested in diagnostics with outer panel off. The dishwasher did not leak for me. No leaks from dispenser or exhaust fan. Replaced the gasket for good measure.
WASHER MAYTAG MVWC565FW1 Customer stated that unit was not powering up when selecting a cycle. Removed upper panel to inspect control. Discovered that control was receiving 120v but not accepting commands. Led verification light was also not lit. Replaced control. Ran diagnostic cycle. Unit tested good
DISHWASHER KITCHENAID KDTE104ESS4 The bottom rack is functioning as designed. The wheels are Not broken. The rack pulls out as expected.
MICROWAVE KITCHENAID HMS2040BSS1 Found the flap for vent is loud when opening/ closing. Removed vent for noise. Microwave worked as expected with no abnormal noises.
WASHER WHIRLPOOL WFW92HEFC0 Customer stated unit is producing a rattling noise since last repair. Checked for codes. No codes present. Ran test cycle. Discovered that rotor bolt was loose causing issue. Tightened rotor bolt ran test cycle again. Unit tested good
DRYER WHIRLPOOL WGD75HEFW0 Customer was experiencing same issue as before unit was producing a rattling noise. Discovered that ignitor bracket was loose causing rattling. Tightened screws for bracket and ran unit. Could not replicate issue once doing this. Customer to run multiple loads and report back if issue persists.