Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Pittsford, NY
Kevin - Pittsford, NY
I appreciated Tanners help in repairing our dryer. He diagnosed the problem and knew how to fix it without delay.
Jill - Pittsford, NY
Great service & reasonable!
Hands Down Best Service I’ve Ever Received
Stephanie - Pittsford, NY
Dave F was just awesome. He was courteous, kind, efficient, knowledgeable and incredibly helpful. I’m so grateful that he was the service professional that was sent to me. He’s established a standard it will be difficult for others to live up to. I can’t recall ever having a better experience with a repair than I had with Dave. Thank you!
James - Pittsford, NY
Ruslan - Pittsford, NY
James was polite and professional. Excellent service
Julie - Pittsford, NY
Steve know our magical piece of Kitchenaid Refrigerator in and out. He knows exactly what to and gets to work ASAP. He’s fixes the issues efficiently and timing. He’s does an amazing job. Thanks Steve!
on time great service
Linda - Pittsford, NY
would recommend tech to all my family and friends
Terri - Pittsford, NY
Steve was courteous, knowledgeable, efficient, and professional. He explained the issue, what he was doing to fix it, and also gave suggestions for preventing future issues. 5 Stars!
Frank - Pittsford, NY
Excellent communication from initial scheduling through a call from technician Steve informing me that he would be at my home in 25 minutes which he was. Steve was friendly, respectful, worked efficiently and clearly explained the problem and the solution.
Nancy and Charlie
Nancy - Pittsford, NY
Nick is polite, competent and I am most comfortable having him in our home.
John - Pittsford, NY
Excellent technician, schedulers, use of technology to schedule and communicate. The only negative is their supplier, who had extreme difficulty in getting the necessary part to them in a timely manner. The second appointment to complete the repair after the part was ordered had to be rescheduled 3 times.
Gerald - Pittsford, NY
The service provided was great. Steve was knowledgeable about the appliance, diagnosed the problem, ordered the part and returned to install the part correctly. Everything occurred in a timely manner and I was very satisfied with the job!!
William - Pittsford, NY
Evan was wonderful. He followed all safety protocols and fixed our oven as promised.
Good and very organized
Edward - Pittsford, NY
Dave was great in every respect. Very determined Tech and very kind guy!
Joseph - Pittsford, NY
I had to have my Maytag Refrigerator repaired. Dave was very professional, knowledgeable and did a great job.
Wonderful service tech!
Barbara - Pittsford, NY
Evan was SO respectful, kind, and gave expert service!!! I would welcome him back in my home anytime.
Steve is very personable and is great!
Julie - Pittsford, NY
Steve does a terrific job. He calls when he’s about 10-15 minutes out and it is very knowledgeable and precise. He explains the situation and what is wrong in detail.
Dmetri - Pittsford, NY
good service but had to wait several days
Edward - Pittsford, NY
Disappointed that Jenn Air didn't discount the labor cost. Considering that that we pd. a service call to another co.to find out that they were not a certified tec. plus it took several days to repair and lost alot of our food. Repairman was great
Excellent service !
Martina - Pittsford, NY
Dave F. Was polite, knowledgeable and very efficient.
DRYER MAYTAG MGDB880BW0 "Q1 no q2 no q3 noComplaint of squeaky noise during use.Inspected unit found idler pulley to be too sticky. Replaced idler pulley and rollers. Lubricated with high temp silicone. Vacuum lint from inner cabinet and duct components. Vent tested unit and tested good. Unit overall testing good. Verbal signature acknowledged; used 1 279640 (PULLEY-IDLER), and 2 349241T (ROLLER-SUPPORT 2PK) from stock"
DISHWASHER WHIRLPOOL KDFE104HWH1 Found trim under the dishwasher was broken and hitting the door when closing. Fastened trim for customer and door is closing and opening properly
DISHWASHER WHIRLPOOL GU2455XTSB3 Replaced gasket and latch for customer. The dishwasher tests good.
OVEN KITCHENAID KEBS277DWH9 Customer stated that unit was producing noise while in use. Discovered that lower cooling fan is producing noise. Fan will need to be replaced. Customer is still considering repair. Collecting service call fee Labor $106.75 WPW10016550 (lower fan) $130.00S&H $15.00
OVEN WHIRLPOOL WEE750H0HZ1 Customer stated that oven was stuck in demo mode. Customer was attempting to set clock and unit went into demo mode. Removed unit from demo mode and tested all functions. Unit now functioning as it should. Explained to customer how to remove unit from demo mode if issue was to happen again. Unit tested good otherwise
RANGE WHIRLPOOL KFED500ESS03 Customer stated that unit was failing to operate burner on medium setting. Upon inspection discovered this was correct unit would not function on medium setting for single double or triple burner options. Replaced switch and tested unit. Unit tested good
DISHWASHER KITCHENAID KUDS30IXBT2 Replaced dispenser for over sudsing. The dispenser worked as expected.
REFRIGERATOR GE PFSS2MIYCSS Replaced both slides on freezer door for door not closing. The door tested good.
OVEN JENN AIR JJW3830IL00 Replacing control and lower blower fan due to unit continually flashing f6e4 code. Replaced both parts. Reassembled unit. Ran preheat on both ovens to 350. Unit preheated as it should. Unit tested good
DISHWASHER KITCHENAID KDTM354ESS3 Customer stating that units upper rack is falling. Discovered that welds on tracks have snapped causing issue. Replaced tracks. Tested rack unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
REFRIGERATOR AMANA AFI2539ERW01 Q1 n. Q2 n. Q3 n. Unit not dispensing ice correctly and gasket torn. Replaced gasket and cleared ice stuck in ice bin and tested. Unit functions properly.
OVEN KITCHENAID KOSE500EWH00 Replaced control panel and tested. Unit functions properly
REFRIGERATOR MAYTAG MFI2570FEW01 Replaced door gasket on rh side and adjusted fill time on icemaker for ice clogging ice chute. Customer is to monitor.
MICROWAVE KITCHENAID KOMS155MSS0 Unit not showing numbers on display. Found ribbon cable giving poor connection to display board. Display has been discontinued
DISHWASHER WHIRLPOOL DU1100XTPB0 Q1 no q2 no q3 noComplaint of no drain. Pressed cancel drain button and unit drained without issue. Disassemble sump and sump was clear. Inspected wash motor impeller and chopper blade and found no issues. Advised customer to use machine like normal. A drain pump can fail intermittent as the circuitry starts to breakdown. Heat from excess use during wash cycle will burn pump out temporarily and subsequent cancel/drain cycles work since pump is cool. If issue persists return with drain pump WP661658Verbal signature acknowledged.
REFRIGERATOR JENN AIR JSC24C8EAM00 Unit not cool. Called tech line SR 7729280204 they said to check pressures with gauges. Sealed system leak. Fresh food evap not cold freezer at 50 degrees. Need evap. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
REFRIGERATOR KITCHENAID KRMF706ESS01 Tested refrigerator in test 5 (compressor test). Found compressor is causing the noise. The noise is normal operation.
OVEN DOUBLE WHIRLPOOL WOD93EC0AS00 Replaced main co tool and fan for F1error. The oven preheated and tested good. ; dspstn on spec-tagged invntry: 1 WP74008369 SENSOR-OV
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced freezer light that was out. The fresh food section lights were flickering. The rear ice box light was shorted. Put tester light in to get lights working but is not correct part number or color. Ordering correct module. ; ordrng 1 W11462342 (MODULE), used 1 W10695459 (MODULE) from stock"
DISHWASHER KITCHENAID KUDE60FVSS0 RepLacing wash motor due to unit failing to move water through cabinet. Replaced wash motor. Ran diagnostic cycle. Unit tested good
REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Machine is working as expected. No charge.
RANGE JENN AIR JDS1450FS0 Found knob retainer came off knob and was pushed down. Removed retainer and reattached to knob. Knob tests good. Tested oven and it preheated properly in fifteen minutes. The range tests good.
REFRIGERATOR GE PFSS2MIYCSS Found left slide on freezer door missing bearing and slide not closing all the way. Ordering slide; rqstng P&A on 1 WR49X20767 (kit slide holder 20)
RANGE KITCHENAID KERS303BSS1 "Found burner not always shutting off to regulate temp on front right burner. Quoted customer. ; rqstng P&A on 1 WPW10251108 (elmnt-surf), dspstn on spec-tagged invntry: 1 12001656 SENSOR"
RANGE WHIRLPOOL WEE510S0FS1 Unit needs new control for not turning on W10894098 . Quoted customer they will think about repair . ; rqstng P&A on 1 W10894098 (cntrl-elec)
OVEN KITCHENAID KOSE500EWH00 Ordering user interface face for erratic temps while cooking. ; rqstng P&A on 1 W10588716 (panl-cntrl)
OVEN KENMORE 790.48183 Found upper bake element not turning on. Ordering bake element; rqstng P&A on 1 318601604 (element)
DISHWASHER MAYTAG MDB7959SHZ0 Replaced upper rack rails for broken rails and rack falling. The dishwasher tested good. ; dspstn on spec-tagged invntry: 2 WPW10567728 TRACK
REFRIGERATOR KITCHENAID KBFS22ECMS00 Unit needs new ice maker . Its cycling and not calling for water . Tested water flow at dispenser. Was good . Jumped the ice maker to test water valve. Tested good . Ordering ice maker W10884390; rqstng P&A on 1 W10884390 (icemaker)
MICROWAVE KITCHENAID KBHS109SSS06 Called techline to confirm diagnosis. Replacing magnetron due to unit not heating. Replaced magnetron and tested unit. Unit now heating as it should. SR: 7729154668
RANGE KITCHENAID KFGC506JSS00 Customer stated that while attempting to light burners on stovetop burner would continually click after burner was lit. Confirmed issue. Burners would not stop sparking after burner was lit. Cycled power on unit and tested again. After cycling burners are now lighting as they should. Tested burners multiple times. Could not replicate issue. Unit tested good
OVEN JENN AIR JJW3830IL00 Replaced appliance managers and UI . Signal harness and upper cooling fan . Tested parts in diagnostics tested good . Tested upper oven to 350 .unit fails to F6E4 .tested lower oven to 350 failed . called techline SR 7729120437 . Techline had no more suggestions and is going to send this to engineering. Will wait for response from Jenn air
OVEN DOUBLE WHIRLPOOL WOD93EC0AS00 "Installed new cooling fan and harness kit with fan . Ohm out sensor tested good Installed new control . Unit still giving F1E0 error code . Called Sr 7729110204. Techline and I did checks and found that the new board is bad . Ordering another board kit and cooling fan . ; ordrng 1 W10550511 (blower), dspstn on spec-tagged invntry: 1 WP74008369 SENSOR-OV"
RANGE WHIRLPOOL MER6600FZ2 Replace cooktop for scratch on arrival. The cooktop tests cook.