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Local Reviews
for Pittsford, NY

Rated 3.8 out of 5 stars based on 5 customer reviews

Map of Pittsford, NY

Disappointing service, had to pay three times !




Had a problem with my clothes dryer, first technician took the dryer apart, could not find the problem. Second technician came out and found the fan was blocked. A different company had to come out to remedy the problem. The cost was two service calls and the third party repair cost. Very dissatisfied customer.


Response from Appliance Tec:

We apologize for not diagnosing the problem on the first visit but after reviewing the reports you paid no more than what you would have paid if it was done on the first visit. The 3rd party costs for the vent cleaning were unrelated to the dryer itself thus it's hard to hold us accountable for them. Having the house vents cleaned is a safety and efficiency issue that really needs to be done on a regular basis. Please contact us if you have any questions. 585-442-8690


Map of Pittsford, NY

Outstanding service





Map of Pittsford, NY

Prompt, professional, expert




Dave was initially stumped about our washer problem but figured it out, diagnosed cause, & replaced water valve. Runs fine now. Dave kept us informed of repair status, his arrival time & next steps. Great tech!!


Map of Pittsford, NY

Unfortunate Outcome




Technicians arrived in a timely manner, were very polite and respectful of home by wearing booties over their boots. Unfortunately, they could not locate the Jenn Air part for my double oven. Lower oven electric control panel (Touch Assembly) apparently not available as double oven is 14 years old. I am only able to give an average rating as the visit was maybe 10 minutes to tell me they couldn’t do anything and I was still charged $89.95 +tax fir their time.


Map of Pittsford, NY

Great job




Steve is efficient and prompt. Quick to diagnose problem. Would recommend


Dave F.

Dave F.

REFRIGERATOR KENMORE 106.536443 Replaced bracket due to the dispenser switch hold was broken . Tested unit and the buttons for cubed ice and crushed ice are reversed. Have no idea how because during the bracket swap never unplugged anything . Everything Elise tests good .

Near Burnley Rise, Pittsford, NY 14534
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7500GW0 Called techline SR 7724440007 . Called techline said there is no part that is available to change that would fix issue techline documented call . Washer still leaving white residue. Customer following the user guide and instructions from previous tech that had called techline . Tested washer in auto diagnostics tested good . Ran calibration. Washer tested fine . Still leaving white residue on clothes customers has pictures of clothing .

Near Hidden Springs Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Refrigerator leaking in the back from the water valve . Refrigerator needs water valve . Ordering valve W10865826; ordrng 1 W10865826 (valve)

Near Ingridshire Dr, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL WTW6300SW0 Found suspension is weak causing unit to bang all over. Ordering suspension ; ordrng 1 W10820048 (suspension)

Near Butler Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 Damper making loud noises while closing and opening. Refrigerator is under warranty . Ordering new damper WPW10594329; ordrng 1 WPW10594329 (control)

Near Tobey Ct, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER WHIRLPOOL DU920QWDB2 Dishwasher not turning on . Found the dishwasher buttons are working but the control is humming. Dishwasher needs control . Part for control is discontinued.

Near Larchwood Dr, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER MAYTAG MDB7759SAB3 Replaced 3rd level spinner . Replaced tub wheels and adjusters on top rack . Replaced tracks . One track came broken . Ordering another track wpw10195623 . ; ordrng 1 WPW10195623 (track)

Near Pittsford Mendon Center Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KENMORE 106.536443 Ice dispenser not working . Found the bracket that holds the switch was broken . Ordering bracket WP2180226; ordrng 1 WP2180226 (bracket)

Near Burnley Rise, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4949SHZ0 The dishwasher testing dood. Found the after leak is from the faucet. The customer is going to have it repaired.

Near Thornell Rd, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER MAYTAG MDB7759SAB3 Top rack isn't going in all the way . Found the tracks were loose WPW10195623. The wheels on the tub are worn out WPW10505748.the adjusters are not holding the the rack up very well WPW10451914. Third level spinner is missing ordering spinner 8193983 . Cleaned chopper blade area . Tested dishwasher is spraying better . But top rack isn't spinning great. ; rqstng P&A on 1 8193983 (spinner 3rd level) and 2 WPW10195623 (track)s and 2 WPW10323189 (stop)s and 4 WPW10451914 (wheel-uper)s and 4 WPW10505748 (wheel-tub)s

Near Pittsford Mendon Center Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR GE HSS25GFPHWW Found main control not sending power to rest of unit. Found burn mark by transformer on control. Quoted customer for main control. ; rqstng P&A on 1 WR55X10942P (CONTROL)

Near Pittsford Victor Rd, Pittsford, NY 14534
Steve M.

Steve M.

RANGE MAYTAG MER8674AS0 Found control not sending power to broil and sending 100 volts to bake element. Needs control. Quoted customer for repair. ; rqstng P&A on 1 WPW10655837 (cntrl-elec)

Near Sandy Ln, Pittsford, NY 14534
Steve M.

Steve M.

MICROWAVE KITCHENAID KMHS120ESS2 "Replaced the door switches for door open/ lose errors, preventing use. The microwave tested good. ; used 1 W11244494 (INTERLOCK) from stock"

Near Mendon Center Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 26 in fresh food section and -4 in freezer. Called tech line again sr# 7724299174 tech line deemed unit unrepairable. Manufacturer is going to contact customer within 5 business days.

Near Hunters Run, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.536443 Customer concerned with noises from refrigerator. Found the noises are from frost melting in defrost. Ice maker just cycled and called for water. Cleaned the condenser coils. The refrigerator tested good.

Near Burnley Rise, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 -7 degrees in freezer. 14 in fresh cycle. Called tech sr#7724299174 They had me restrict the warm air returns by half to get unit to cool properly. If problem persists they want us to call them back.

Near Hunters Run, Pittsford, NY 14534
Dave F.

Dave F.

COOKTOP JENN AIR JGS9900BDS16 "Left front burner ignitor has fallen inside stove. Would need screws ,burner and ignitor. Right front needs new burner ,screws and ignitor. The glass top is broken needs to be replaced . The oven door isn't closing right may need we hinges Oven won't self clean . Needs door switch and lock mechanism. Called 210 he said they will let us know what they plan to do with unit .Auth code 311541431364"

Near Kurt Rd, Pittsford, NY 14534
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found adjusters were broken and the upper rack was falling out, replaced adjusters and tested dishwasher. Unit checks okay"

Near Thornwood Cir, Pittsford, NY 14534
Steve M.

Steve M.

DRYER WHIRLPOOL WED5600XW0 Replaced rollers and idler pulley with maintenance kit for loud operation. The dryer tested good ; used 1 4392067 (REPAIR KIT) from stock

Near Wood Acre Dr, Pittsford, NY 14534
Steve M.

Steve M.

WASHER FRIGIDAIRE n/a Tested washer and it worked as expected. Removed lid and inspected and found no water residue in bottom of unit. The washer spun out on high spin. The washer tested good.

Near Shire Oaks Dr, Pittsford, NY 14534
Steve M.

Steve M.

DRYER AMANA LEB317W2 Took bottom panel off dryer and found no evidence of water residue. Tested dryer and it dryer as expected.

Near Shire Oaks Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 Replaced evaporator and thermistor for erratic temps. The refrigerator tested good.

Near Hunters Run, Pittsford, NY 14534
Dave F.

Dave F.

DRYER MAYTAG MGD8200FW0 Dryer vibrating well running . Found lint had built up on the blades inside the blower causing to the vibrate through the entire machine . Removed lint . Tested unit tested good . Suggested to have vents cleaned. Found F4 E3 restricted air flow error code

Near New London Rd, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE234GPS0 Replaced motor sump for getting power but not running. The dishwasher tested good

Near Harper Dr, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE234GPS0 Found motor getting power but not running. ordering motor. ; ordrng 1 W11085683 (pump&motor)

Near Harper Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 Customer is having erratic temps. The control was already replaced. The fan is working as expected. Ordering evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 w10838965 (thermistor)

Near Hunters Run, Pittsford, NY 14534
Dave F.

Dave F.

OVEN KITCHENAID KEMC377KSS05 Replaced lower oven front glass door. Tested door . Tested good.

Near Amber Hill Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR GE ZISS480NMASS Refrigerator temperatures to low causing the refrigerator to run more . -2 in freezer and 33 in fresh food. Adjusted to default temps to model 0 in freezer and 37 in fresh food. Cleaned condenser coils. Icemaker leaving block of ice. Found that when it fill its splashing over. Adjusted the icemaker and leveled . Tested tested good .

Near Old Farm Cir, Pittsford, NY 14534
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Washer drain pump staying on . Found the drain hose was connected to another hose and did not need to be . The washer was not able to pump all the water out of the tub . Removed hose . Tested in auto diagnostics. Calibrated machines tested good .

Near Mile Square Rd, Pittsford, NY 14534
Steve M.

Steve M.

COOKTOP MAYTAG MER8700DS0 Found right front infinite switch is failing. The burner turns on but low heat until you push on switch knob. Replaced switch and the range tested good.

Near French Rd, Pittsford, NY 14534
Dave F.

Dave F.

WARMING DRAWER JENN AIR JWD3030EP00 Bearings falling out to sliders on warming drawer Replaced sliders .tested unit tested good .

Near Knickerbocker Rd, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GW0 "Sr#7724112782 called manufacturer tech line for white residue on clothes. The want 2 tablespoons of soap. Dilute fabric softener. Cycle selections, loading and detergent amount is key. Added customers afresh and cleaned washer. Recommend to wash another cycle with no clothes and no soap after clean cycle. Customer refused to pay since there was no functional repair."

Near Hidden Springs Dr, Pittsford, NY 14534
Dave F.

Dave F.

RANGE KITCHENAID KGCT305XW2 Replaced ignitor switches due to staying on . Tested unit . Tested good .

Near Elatia Cir, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EBS1 Dishwasher dispenser not opening . Tested in auto diagnostics dispenser dint work . Called new leaf Auth code NLAC10076837 . Replaced dispenser tested unit in auto diagnostics. Tested good . ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near W Brook Rd, Pittsford, NY 14534