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for Perry, NY
Wayne - Perry, NY
My washer wouldn't do a thing. Dave came out look at it and he couldn't make it to anything so he order a control board and a few other parts and got it to work
Wayne - Perry, NY
I"m am new to the computer washing machines. Steve was very helpful in telling me what cycles to use and the kinds of soap not to use. He told me that I should get the extended warrant and why.
He was great service was great
Deloris - Perry, NY
Was very knowledgeable
DRYER WHIRLPOOL WED6620HC0 Found lint screen would not seat all the way down and chute was full of lint. Removed all the lint. The screen sets in flush now. Informed customer to clean lint screen after every load. The rollers and idler sounded good.
WASHER WHIRLPOOL WTW7500GC2 Found the drain pump was seized. Removed hose and turned the impellers. The pump started working as expected.
RANGE WHIRLPOOL WFC310S0EW2 Customer complaining of unit preheating then losing temp after preheat. Power tested good at the block. Bake element tested good. Preheated oven and checked temps. Preheated to 395 Then 330 406 323 426 334 average of 362. Calibrated oven down 10 degrees
RANGE KITCHENAID KFGD500ESS04 Found front left burner cap would not sit properly on burner causing erratic flame. Ground Down tabs on burner that position cap. The cap fits properly now and the flame is steady. Adjusted all the burners down a little for better simmer.
WASHER MAYTAG MVWB765FW3 Replaced lid lock . User interface and control . Calibrated unit . Tested in auto diagnostics. Unit tested good .
WASHER MAYTAG MVWB765FW3 "F7E9 error code lock rotor . Called techline SR 7725345195 . Washer will not change selection in the cycle . Power cycled unit . No change . Went into diagnostics. Calibrated unit and ran in auto diagnostics, unit went through . Unit still won't change wash selection. Ordering control board and user interface also ordering a lid lock . ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
WASHER MAYTAG MVWB765FW3 Found water valve not sending cold water to washer. Replaced water valve and the washer tested good.
DRYER AMANA NGD4655EW2 Found the vent was plugged with lint. Removed vent and removed lint. Found a screen that was collecting lint causing long dry times. The exterior vent flap is broken. Informed customer to have it replaced to keep birds out of vent.
RANGE WHIRLPOOL WFC150M0B3 Customer complain of burners not turning red hot all the way around. Power to the oven is good at 240 volts. Power to burners is good at 240 volts. Took out all burners and checked prongs. They are good with a good connection. The range tested good.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced compressor for not cooling. Found it was restricted at the dryer. Replaced both and the refrigerator tested good.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Orderings compressor for no cool. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)