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for Penfield, NY
Bob - Penfield, NY
Great job...Tanner was Awsome.Knowledgeable very well informed.
Excellent service, Great technician.
William - Penfield, NY
Tech was knowledgeable, efficient and very courteous.
John - Penfield, NY
James was thorough and answered all my questions
Elizabeth - Penfield, NY
John - Penfield, NY
James notified me when he was on his way. We reviewed my problem, and he corrected it within 15 minutes. He explained the problem, and showed me how to avoid it in the future. He made sure the washer was properly operating before he left for his next assignment. James is knowledgeable, and professional. I would definitely recommend Appliance Tec regarding problems with Whirlpool appliances.
Kristin - Penfield, NY
Frustrated with the wait times o. A new machine but the tech was courteous and helpful. We are operating again I believe it was Tanner he was great.
Bill - Penfield, NY
Service was great and he took the time to show how some of the range's functions could be used more effectively.
Quick and easy service
Lucy - Penfield, NY
Extremely pleased with the service and the tech
Very professional job!
Channing - Penfield, NY
My wife and I were very pleased with the excellent job Jason did in fixing our ice dispenser. Worked fast and kept the work area clean.
Rita Bundschuh - Penfield, NY
After a year of repairs on a 1 year old machine we thing it’s finally working right. Hopefully it will not need repair anytime soon.
Nancy - Penfield, NY
Not fixed but good advise
Tom - Penfield, NY
Nicholas - Penfield, NY
Good timely service.
44 Brantley way
Charles - Penfield, NY
Carl - Penfield, NY
Gertrude - Penfield, NY
Marlene - Penfield, NY
Very nice and helpful. Excellent
Jody - Penfield, NY
Great job and service
Scott - Penfield, NY
great service and every person we met went above and beyond to solve a stubborn problem
Joan - Penfield, NY
We appreciated the "stick to it tiveness" of every person who came to the house. Also the compassion with the billing for these many visits. The oven now works on Convection!. Even the polite manner that Tanner answered the phone!
WASHER MAYTAG A482 Q1 no Q2 no Q3 noComplaint of no agitation. Grinding noise made and unit would not agitate. Ran unit and issue did not manifest. Opened front panel and inspected inside cabinet. Unit is in pristine condition. All operations testing good. Advised customer this could be a precursor to a failing transmission. If issue returns advisd to attempt hand spinning basket to see if that aligns gears in a position that will grab instead of grinding. Advised service fee covers 30 days and trip back out if issue does return.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Q1 n. Q2 n. Q3 n. Icemaker and dispenser not functioning. Wires cut under lh hinge. Need door. Customer contacting maytag for possible authorization; rqstng P&A on 1 LW10839374 (Door)
DISHWASHER KITCHENAID KDFE104DWH0 Found a piece of glass stopping the impeller on drain pump. Removed glass. The dishwasher tested good.
DISHWASHER WHIRLPOOL WDT750SAHV0 Ordering spray arms and motor sump for not pushing water causing poor wash. ; rqstng P&A on 1 W10837249 (spray arm lower) and 1 W11087376 (pump&motor) and 1 WPW10498900 (spray arm)
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replacing control per techline due to control failing to operate interior lights inside fridge and freezer. Replaced control. Lights will now flicker but not stay on. Ordering upper led harness and modules ; ordrng 1 W11205082 (UPPPER LED HARNESS W/LIGHTS ) and 1 W11462342 (ICE MAKER LIGHTS )
WASHER MAYTAG MVWC565FW0 Attempted to replace gear case due to unit failing to properly engage into spin. Cannot remove agitator. Will need to be broken off to service. Ordering agitator ; ordrng 1 W11161960 (ORDER FROM MARCONE )
DISHWASHER KITCHENAID KDPE234GPS0 Replacing tracks and upper rack due to rack failing to glide properly on tracks. Replaced all parts and tested rack for customer. Unit tested good
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Q1 n. Q2 n. Q3 n. Unit not making ice. Found fill cup frozen. Defrosted icemaker and cycled. Icemaker quit halfway through cycle and had to reset power. Replaced icemaker and cycled.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Q1 no Q2 no Q3 no Replaced led module due to freezer led and upper refrigerator lights failing to operate. Replaced led. Lights will still not operate. Called techline to document issue. Control is causing issue. Ordering control SR:7729909459; ordrng 1 W11224256 (CONTROL )
RANGE GE JSP57B0F1BB Replacing switch due to original switch failing to operate burner on high setting. Replaced switch. Tested burner. Unit tested good
DISHWASHER KITCHENAID KUDS03TTSS0 Customer stated that door was falling. Upon inspection discovered that link that attaches rope to spring and door has broken causing problem. Replaced link on both sides of unit. Tested door. Unit tested good
MICROWAVE KITCHENAID KHMS2050SSS0 Customer stated that unit was producing noiseWhile turntable was rotating. Discovered debris around turntable track causing ring not to circulate properly. Cleaned debris and confirmed that turntable ring was moving as it should. Could not replicate noise once doing so. S/c fee on job 98314
DISHWASHER WHIRLPOOL WDT710PAHB1 "Q1 n. Q,2 n. Q3 n. Start button not functioning. Found corrosion on ui board. Panel separating. Need panel and ui. ; ordrng 1 W11116422 (Panel) and 1 W11402115 (Ui)"
DISHWASHER KITCHENAID KDFM404KPS0 Unit is still producing noise called techline to document issue. Techline is requesting a video of issue. Tech is going to obtain video from customer and forward to techline SR: 7729147167; saved tckt
OVEN DOUBLE KITCHENAID KODE500ESS02 Customer stated that anytime unit is being used and oven begins to produce steam the console will display an error code and become unresponsive. The angle of vent for the upper oven is venting directly into console area. Adjusted vent and also installed foil around vent area to prevent moisture from reaching console. Customer to report back if issue persists.
DISHWASHER KITCHENAID KDFE104DSS3 Q 1 n. Q2 n. Q3 n. Unit not draining found toothpick in pump. Removed toothpick and unit functions properly. Charge sc only
DISHWASHER MAYTAG MDB4949SHZ1 Q1 n. Q2 n. Q3 n. Spray arm tube extrudes too far for door to seal. Found tabs bent that hold feed tube to tub. Corrected tabs and reinstalled tube. Door seals properly. If problem persists tub would need to be replaced
WASHER WHIRLPOOL WTW4855HW1 Q1 n. Q2 n. Q3 n. Unit stopped midcycle and didn't spin. Long fill error. Tested valves in diagnostics and the functioned properly. Calibrated control and started quick wash. If problem persists replace control
REFRIGERATOR AMANA AFD2535FES "Replaced jazz board due to unit failing to run compressor. Replaced jazz board. Programmed control. Confirmed compressor was running. Unit tested good. Ordering damper cover due to technician breaking old cover ; ordrng 1 67003900 (DAMPER COVER ), dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Unit still had door open icon with ui disconnected. Replaced pantry ui and ui displays door open icon as designed. Called techline for intermittent issue. Sr 7729536460. They had me check all harness connections to see if they're properly seated. Found no issues. Customer is to monitor. If problem persists call tech line for product evaluation.
REFRIGERATOR AMANA AFD2535FES Customer stating that unit is not cooling. Entered unit into service mode to test functions. Ran compressor test #2 to confirm function. Unit will need jazz board. Ordering jazz board; ordrng 1 W10503278 (JAZZ BOARD )
DISHWASHER KITCHENAID KDFM404KPS0 Replacing motor due to unit producing noise while switching from upper spray arm to lower spray arm. Replaced wash motor. Tested unit. Unit tests good
WASHER WHIRLPOOL WFW7590FW0 Q1 no q2 no q3 noComplaint of no operation. Attempted to start load and nothing happens. No stored error. Can't run diagnostic test. Replaced ACU. No change.SR7729742225- advised to replace UI; ordrng 1 W10911022 (UI) and 1 WPW10443885 (Lock)
REFRIGERATOR MAYTAG MFI2569VEM3 WPW10310240 has failed Causing no cooling. Quoted forControl. Customer was not interested in the repair at this time. They will contact us if they wish to proceed
DRYER MAYTAG MGD6630HW1 Customer stated that unit was rattling and vibrating while in use. Discovered that blower housing was causing issue. Adjusted housing and tested unit for customer. Unit tested good
REFRIGERATOR WHIRLPOOL WRS965CIAH00 Refrigerator is working as expected. Temps are good in refigerator and is making ice properly. The refigerator tests good
RANGE WHIRLPOOL WFE775H0HZ1 The front right dual burner is not maintaining proper temperature because the switch is only closing intermittently. Replaced the infinite switch and the burner began to cycle normally. ; dspstn on spec-tagged invntry: 1 W10911303 SWITCH-INF
DISHWASHER WHIRLPOOL WDTA50SAHV0 Q1 no q2 no q3 noComplaint of broken upper rack. Inspected and right adjuster has failed. Replaced with upgraded assembly.
OVEN DOUBLE KITCHENAID KODE500ESS02 Replaced console and tested both ovens. Unit functions properly. One year warranty on repair.
DRYER MAYTAG MED6230RHW1 Q1 no q2 no q3 noComplaint of unit no sounds. Drum light intermittent.Contacted Whirlpool Tech support SR7729572720Advised factory reset and this corrected the issue. Advised drum light will time out when door left open. Door switch testing good.
DISHWASHER KITCHENAID KDFE104HPS1 Q1 no q2 no q3 noReplaced UI. Tested unit and unit tested good.Verbal signature acknowledged
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Q1 n. Q2 n. Q3 n. Unit intermittently not making ice. Ice cubes are not breaking apart inside ice bin. Replaced icemaker and adjusted fill time. Customer is to monitor.
RANGE KITCHENAID KSDB900ESS4 Replacing outer door glass due to glass being broken upon delivery. Replaced door glass and cleaned and reassembled unit. Broken glass had worked its way into the hinge and is producing noise when opening and closing. Tech cannot remove glass. Ordering hinges; ordrng 2 W11162113 (HINGE )s
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced fresh food section evap and compressor for not cooling. The refigerator is cooling and tests good.