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Local Reviews
for Penfield, NY
Powered by Fluid LOCALVery professional
Mary - Penfield, NY
Ok
Patrick - Penfield, NY
Fine
Kitty
Kitty - Penfield, NY
Evan was awesome
Kitty
Kitty - Penfield, NY
Even was awesome
great service
Linda - Penfield, NY
Thorough help
Bill - Penfield, NY
He explained all options clearly after locating the primary problem.
XXX
Roger - Penfield, NY
Evan was very friendly and informative.
Good service
Shawn - Penfield, NY
Kitty
Kitty - Penfield, NY
Great service
David - Penfield, NY
great, friendly, fast service
Laurie - Penfield, NY
Julie
Julie - Penfield, NY
Evan was excellent. Service was outstanding
Outstanding Service!Very know
Evelyn - Penfield, NY
Very knowledgeable and helpful in explaining all that he did in repairing the appliance. He was a very pleasant personality to work with.
OUTSTANDING
Jim - Penfield, NY
FRIENDLY, KNOWLEDGEABLE, EFFICIENT
Did a great job and explained everything he was doing.
Sue - Penfield, NY
Quick and easy fix!
Denise - Penfield, NY
Excellent!
John - Penfield, NY
Evan E.
DISHWASHER KITCHENAID KDTE234GPS0 Replacing door gasket due to unit continuing to drip from left side of unit while running. Drip was Minimal but still dripping. Replaced gasket. Ran full express wash and watched for drips. Could not replicate issue once new gasket was installed. Unit tested good
Evan E.
REFRIGERATOR WHIRLPOOL ED5VHEXVB09 Customer stated unit was leaking water from back off unit. Upon inspection discovered that drip tray was full of water. Removed drip tray to inspect drip tube. Discovered that drip tube was frozen. Steamed tube and reinstalled.Unit tested good
Steve M.
REFRIGERATOR MAYTAG MZD2752GRS Replaced ice maker frame that holds auger motor and crush solenoid. The not tests good.
Evan E.
DISHWASHER KITCHENAID KDTE234GPS0 customer stated Unit is still dripping from front left corner of machine. Ran diagnostic cycle small amount of water dripping from left corner of door. Ordering door seal ; ordrng 1 W11177741 (DOOR GASKET )
Evan E.
DISHWASHER MAYTAG MDBH969AWB5 Customer stated unit was leaking from door and was not cleaning properly. Upon inspection discovered that door seal was worn on left side causing leaking. Also discovered that unit was missing chopper. Ordering door seal and chopper ; ordrng 1 W10083957V (CHOPPER ) and 1 W10542314 (DOOR SEAL )
Steve M.
OVEN WHIRLPOOL WFE320M0ES2 Sr#7724888758 called tech line for customer stating the baker turns off after extended cook times. The control and wiring harness had already been replaced. Could not recreate the issue. Checked power and power connections as per tech line instructions to oven the oven tests good. Recommended to have landlord inspect the receptacle and breaker.
Evan E.
DRYER MAYTAG MED8200FW1 Replacing power cord due to old cord failing to send full 240v to unit. Only using 1 cord. Replaced cord ran test cycle unit tested good Cord is ATEC warranty
Dave F.
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 30 in freshfood section and -4 in freezer temperatures on unit were to low . -5 freezer and 35 refrigerator . Tested RC thermistor and D.C. Thermistor both tested good . Adjusted the temperatures to the recommended. Customer will monitor.
David L.
DISHWASHER KITCHENAID KUDS30IXBL Unit was leaking from the door due to a clogged air gap at the bottom of the door. Cleaned air gap. The leak went away. Replaced gasket just in case. ; used 1 W10300924V (GASKET) from stock
Evan E.
DRYER WHIRLPOOL MED8200FW1 Customer stated that unit was not powering on. Upon inspection discovered that power cord is causing issue unit is not receiving 240v allowing machine to run. Cord has already been replaced once by our company ordering replacement cord ; ordrng 2 PT400L (POWER CORD 4 WIRE )s
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated water was staying in bottom of unit after cycle finished. Upon inspection discovered that unit was partially draining but not removing all water from tub. Discovered that inlet at disposal was clogged causing issue. Unclogged inlet hose on disposal ran multiple test cycles. Unit now draining as it should. Collecting service call fee ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER
David L.
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Replaced diffuser and auger motor. Unit tested good after install.
Evan E.
COOKTOP GE JGP932BEC2BB Replacing Harness due to right front burner failing to light. Replaced harness tested burner. Burner tested good
Evan E.
OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue as before. Unit is shutting itself off after oven being on for 3+ hours. Unit will shut off bake cycle but power to oven will remain. Unit will still display time but bake cycle will cancel it self out. Called tech line to document issue SR: 7724659750Tech line suggesting going over use and care of unit to ensure customer is setting bake setting correctly with timer
Evan E.
MICROWAVE KITCHENAID KOCE507ESS06 Installing new user interface due to old user interface going blank when testing unit. Replaced user interface Ran test cycles for both ovens Both ovens functioning as they should Discovered that bulb inside microwave has blown ordering bulb ; ordrng 1 423107022541 (REFLECTOR ) and 1 W10886919 (BULB ) and 1 W11193483 (LENS LAMP) and 1 WPW10490593 (BULB HOLDER )
Evan E.
COOKTOP GE JGP932BEC2BB "Customer stated that unit continues to kick breaker. Discovered that harness had shorted out at right front burner. Replaced harness and spark module right front burner is still not lighting. Returning with valve and ignitor ; ordrng 1 IGNITOR and 1 WB21X22073 (VALVE RF), dspstn on spec-tagged invntry: 1 WB13T10046 MODULE-SPARK"
Evan E.
DISHWASHER KITCHENAID KDFE104DBL0 Customer stated door would not shut therefore could not start cycle. Removed door panel. Inspected latch . Seemed to function as it should removed racks once racks were removed discovered that door was shutting. Reinstalled racks discovered that pair of Tonga was sticking through upper rack on backside. Once removing tongs unit was able to shut as it should. Checked for error codes Ran test cycle Unit tested good
David L.
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Items are freezing in the RC. Air damper did not change position in test 3. Ordering damper. Ice bin auger motor is open ordering diffuser and motor; rqstng P&A on 1 W10814173 (diffuser) and 1 WP2323603 (motor)
Evan E.
OVEN WHIRLPOOL WFE320M0ES2 Replacing wiring harness due to unit shutting off bake cycle randomly unit will not lose power but shut off bake cycle. UI never turns off. Replaced harness Ran test preheat to confirm function Unit tested good Customer to monitor if issue continues
Evan E.
MICROWAVE KITCHENAID KOCE507ESS06 Unit will still not show anything on UI called tech line : 7724699043Tech line recommending replacement of UI Ordering UI ; ordrng 1 W11093258 (UI )
Evan E.
MICROWAVE KITCHENAID KOCE507ESS06 Replaced both control boards due to unit not powering up after changing micro switch. Unit will still not power on checked incoming voltage to unit. Unit is receiving 240v but willNot show anything on display. Unit is failing to send power to control for microwave. Ordering fuse ; ordrng 1 WPW10017410 (FUSE)
Dave F.
RANGE GE JBP30BA4AD Bulb was blown replaced bulb from stock 8009 . Tested bulb . Tested good .; used 1 8009 (BULB-4OW) from stock
Evan E.
MICROWAVE KITCHENAID KOCE507ESS06 installing new harness due to microwave door not acknowledging when door is shut unit thinks microwave door is still open. Replaced harness.Tested unit When testing unit microwave began to run then entire unit shut off. Unit would not respond to commands. Called tech line Sr:7724699043Tech line recommending replacement of appliance manager and control for microwave. ; ordrng 1 W10915648 (APPLIANCE MANAGER MICRO) and 1 W11179310 (APPLIANCE MANAGER )
Steve M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer concerned with H20 light illuminating on user interface and a loud humming noise. Reset filter light and lowered front casters to stop vibrating when unit turned on and started.
Evan E.
DISHWASHER KITCHENAID KDTE254ESS2 Customer stated dishes were coming out wet. Checked for error codes no codes present. Did discover that rinse aid dispenser was empty suspecting this is contributing to issue. Ran diagnostic cycle Confirmed heater was turning on and functioning correctly. Filled rinse aid dispenser for customerRequesting that customer runs load and reports back if issue persists.
Evan E.
RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinge due to old hinges causing door not to seal. Installed new hinge Unit tested good
Evan E.
OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue unit is shutting bake cycle off after being in bake for over an hour. Control has already been replaced. Called tech line After speaking with tech line spoke about possible causes for issue. Tech line could not recommend any resolution for issue due to everything on unit checking out. Technician suspecting an issue with harness Ordering harness SR: 772465970; ordrng 1 W11219895 (HARNESS )
Evan E.
MICROWAVE KITCHENAID KOCE507ESS06 Customer stated that latch is failing door thinks that it is open and is causing unit not to start. Upon inspection discovered that latch on right side is failing to sense when door is shut. Ordering interlock harness ; ordrng 1 W11241293 (INTERLOCK HARNESS)
Dave F.
REFRIGERATOR MAYTAG M1TXEGMYB01 Ice maker fill tube frozen. Found the water was coming in slow . Closed the self tapping water valve and reopened. Tested water flow again . It is now working as expected.
Evan E.
DISHWASHER KITCHENAID KDTE234GPS0 Customer stated unit was dripping from corners of door. Checked for error codes. No codes present. Ran diagnostic cycle. During diagnostic cycle discovered that door gasket on left side was out of track not providing a proper seal. Also discovered that unit was. Wet soapy inside cabinet after not adding any soap during cycle. Suspecting these are causes of issue. Reseated door gasket ran multiple test cycles to clear soap out of machine. Recommend customer changing type of soap Unit tested good otherwise
Evan E.
RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinges due to door not shutting properly. Installed 1 new hinge other hinge is damaged. Returning 1 hinge and ordering new replacement.; ordrng 1 W11162113 (HINGE )
David L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced ice maker due to lost position error. Labor and SC are atec warranty.
David L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker displaying lost position code in diagnostics since repair. Was able to fill the mold. Ordering ice maker after customer approves repair ; rqstng P&A on 1 WPW10764668 (ice maker)
Evan E.
RANGE WHIRLPOOL WEG750H0HZ0 Customer stated unit was not getting up to temp. Ran test preheat to 340 with digital thermometer in oven unit. Unit is off by 15 degrees according to thermometer. Calibrated unit up 15 degrees. Customer also stating door is not shutting properly does not seal at top correctly. Customer is going to monitor oven temp after calibration and report back to tech at next visit. Ordering door hinges ; ordrng 2 W11162113 (HINGE)s