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for Ontario, NY
Betty - Ontario, NY
Appliance Tech service professional are very courteous and knowledgeable. They stand behind their work. They work hard to satisfy the customer
Robert - Ontario, NY
Great service within the time frame explained. The problem was fixed quickly and correctly.
Kitchen aid stove
Doug - Ontario, NY
On time and very professional
Quick response, quick and easy fix
Roberta - Ontario, NY
Lance - Ontario, NY
Evan did a great job.
Jk - Ontario, NY
Service technician was more than knowledgeable on every aspect of my unit and was quick, clean and professional
Shirley - Ontario, NY
Great service. Very professional and organized.
Lance - Ontario, NY
Larry - Ontario, NY
Tech did a great job.
Great service. Technicians proficient and quick.
Paul - Ontario, NY
Technicians responsive and thorough. Careful about moving appliance and keeping work neat. Tasks performed as necessary. No wasted efforts. Both Dave and Steve were good workers.
Came when said he said he would. He was very pleasant, neat appearing. Gave me quote, discussed options.
Laurie - Ontario, NY
June - Ontario, NY
Susan - Ontario, NY
Jennifer - Ontario, NY
Great service & awesome price
Janet - Ontario, NY
I’ve had Dave twice. He’s knowledgeable & gave us some suggestions that was very helpful. Give him a big raise cause I want him to service us again & don’t want him to leave! I’ve had many service people residential & business. Never had a great experience until Dave!
The tech was helpful and efficient and got the job done quickly with friendly needed advice.
Eleanor - Ontario, NY
I needed a new cover on the soap dispenser and he knew the problem and brought was was needed to fix it.
Brenda - Ontario, NY
David did a great job and was prompt and knowledgeable.
fast effiecint friendly
Carol - Ontario, NY
Great experience - knowledgeable, courteous, timely
Karen - Ontario, NY
Professional and great service.
Patti - Ontario, NY
WASHER MAYTAG MVWB865GW0 Sr7727161811. Documented cleaning issue with Techline. No errors or mechanical failures. Console was moving in its clips. Re fastened console and leveled unit. Recommending customer use Deep clean and extra rinse.
REFRIGERATOR GE ZICS36NABRH Unable to uninstall built in unit because cabinetry doesn’t allow any clearance. Drain tube is plugged. Did not charge customer as we could not repair
REFRIGERATOR KITCHENAID KFIV29PCMS03 Found unit cooling properly. Defrost bimetal is reading open in diagnostics. Checked bi metAl circuit at control while unit was still cold. Bimetal read open at control and it the freezer. Defrost heater tested okay. Replaced bi metal; ordrng 1 W11032800 (motor-evap)
DRYER MAYTAG MEDB766FW0 Replaced console. Customer toMonitor
DRYER MAYTAG MEDB766FW0 Customer stating that unit is not responding to commands. When attempting to start cycle unit will not start cycle and console will act erratically. Discovered f2e1 error code for stuck key. Attempted to run unit. Unit will power up but not respond to start key command. Ordering console ; ordrng 1 W11042482 (CONSOLE )
REFRIGERATOR KITCHENAID KFIV29PCMS03 Rescheduled customer as the unit has been unplugged for several days will have to re diagnose. Did not collect at this time as we could not properly diagnose. ; schdld next appmnt for 2/10 MON !
REFRIGERATOR WHIRLPOOL WRF322FNAH01 Reseated loose connection at led light due to freezer not illuminating and dim light in RC. Light began working normally afterwards.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Replaced jazz board W10503278 .ice maker is now working as expected.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
REFRIGERATOR KENMORE 106.5117331 Checked power going to ice maker there was no power . Checked optical sensors that detect bin level in diagnostics . Tested good . Power cycled unit . Ice maker has power at the connector at the bottom of the unit . Did find there was a tear in the harness casing but did not seen tear in the wires. It is possible that the wires are shorting causing the ice maker to not send voltage . Checked power at the ice maker . Ice maker has power now and is cycling . Unit may need new door .
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Ice maker has no power to it . Found the control board was not sending power . Power cycled unit . Still no change . Ordering board WPW10503278; rqstng P&A on 1 WPW10503278 (Jazz board), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
DISHWASHER WHIRLPOOL WDTA75SAHN0 Replacing adjusters due to top rack falling from wheels coming detached. Replaced adjusters on both sides. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that unit was not washing dishes. Checked for error codes. Unit displaying code 4-3 (wash motor not running) unit will need wash motor. Replaced wash motor and ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
RANGE WHIRLPOOL KFEG500ESS3 Left front burner turning on when left rear is turned on . Switch the harness that was plugged into rear burner to front burner and vise versa . . Tested unit tested good .
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Water dripping from dispenser. Found john guess fitting at the bottom of the door but the water filter was not pushed in all the way . Reseated water line in fitting . Tested unit . Unit is no longer dripping . Customer will monitor.
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Rescheduling customer for next Friday 12/13 ; schdld next appmnt for 12/13 FRI 1-4
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Freezer door not closing well due to worn slides. Ordering slides and adhesive to seal cabinet; ordrng 2 482338 (cables)s and 2 WPW10120018 (SLIDES)s
DISHWASHER WHIRLPOOL WDF540PADM3 Customer stated that unit was leaking from left side of door. Discovered that door was not reinstalled correctly and screws were not fully seated on left side of door. Installed door screws correctly and ran diagnostic cycle. Could not replicate issue once reinstalling door. Unit tested good
REFRIGERATOR KENMORE 106.5117331 Customer stated that unit was not dispensing ice. Attempted to jump ice maker for unit to run harvest cycle. Ice maker motor would not turn. Replaced ice maker and thawed fill line. Ran harvest cycle and waiting for unit to fill. Unit ran full harvest cycle and filled and end of cycle. Unit tested good
REFRIGERATOR AMANA ASI2575FRW00 Replaced user interface for unresponsive user interface. The refrigerator tests good
DISHWASHER AMANA ADB1300AFW0 "Found spray arms are not spinning causing poor wash. Heater works as expected. Ordering sump motor , spray arms and feed tube for not washing. Soap dispenser is also not opening or using rinse agent that is in it. Ordering dispenser and control . Put affresh in unit to clean the mold. Customer is also going to clean with bleach before repair. ; rqstng P&A on 1 W10317197 (spray arm) and 1 W10817282 (cntrl-elec) and 1 W10847562 (pump&motor) and 1 W11244157 (TUBE) and 1 WPW10319027 (spray arm) and 1 WPW10428214 (dispenser), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN , used 1 DW AFFRESH (DW AFFRESH) from stock"
DISHWASHER KITCHENAID KDTM354DSS4 "Replacing control , wiring harness and user interface due to connector on control having thermal event causing control not to function. Replaced control. Replaced harness, replaced UI. Ran test cycle unit tested good"
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Did not have correct gasket upon arrival to home. Part # on box is correct but gasket is different from original. Ordering gasket; ordrng 1 WRT518SZFW00 (GASKET )
COOKTOP JENN AIR JGC8536ADB Ordered replacement knobs for cooktop for customer. Replaced knobs
OVEN WHIRLPOOL WGG745S0FS02 Customer stated that boiler pan was popping each time unit was heating. Upon inspection discovered that pan had warped causing issue. Ordering replacement pan ; ordrng 1 WPW10272546 (BROILER PAN )
WASHER WHIRLPOOL MHW5630HW0 Customer stated that unit was producing noise since repair. Upon inspection discovered that concrete counter Weight on bottom of tub was loose this was causing issue. Tightened weight and ran test cycle. Unit tested good
DRYER WHIRLPOOL MGDB835DW4 Replacing control and harness due to unit failing to heat. Replaced control replaced harness. Unit is still experiencing same issue. Called techline SR: 7726364806 Techline is submitting unit for review to be exchanged.
WASHER WHIRLPOOL WFW94HEAW0 Replaced door lock like techline said . Did not fix unit . Customer will look into a new machine.
DRYER WHIRLPOOL WED6620HW0 Customer stated that unit is still producing rattling noise. Same issue as before. Noise is coming from blower housing rattling while up against blower. Installed felt around rim of housing to stop rattling. Ran unit with Load inside to confirm function. Unit tested good
DRYER WHIRLPOOL MGDB835DW4 Replaced burner assembly due to unit failing to light once ignitor was glowing. Replaced burner assembly and was still receiving same result. Ignitor is glowing but failing to light. Called techline. Techline recommenced replacement of harness due to suspicion of valve not getting power. Ordering harness & control ; ordrng 1 W10777444 (HARNESS ) and 1 W11133021 (CONTROL )
DRYER WHIRLPOOL MGDB766FW0 Customer stated that unit was producing chirping noise while drum was spinning. Removed drum to inspect rollers. Discovered that right side roller was sticking suspecting this is causing noise. Removed both rollers and cleaned roller shafts. Reinstalled roller on left side and replaced roller on right side. Ran unit once reassembled. Could not replicate issue. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10314173 ROLLER
DISHWASHER KITCHENAID KDTM354DSS4 Went to replaced control board . Found the wire harness was burnt to the control board . Unit needs new harness as well W10752245; ordrng 1 W10752245 (harns-wire)
DRYER WHIRLPOOL MGDB835DW4 Customer stated that unit was not heating. Upon inspection discovered that valve was failing to release gas into burner cone. Ignitor was glowing was cycle was failing. Ordering burner assembly ; ordrng 1 W11233069 (BURNER ASSEMBLY )
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer stated that unit was not washing properly. Checked for error codes unit was displaying code 9-1 for diverter not being able to find position. Inspected diverter and discovered that unit connector was not fully seated on diverter. Reseated connection and ran diagnostic cycle. Unit is now rotating between upper and lower spray arm. unit is still under ATEC warranty ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer stated that small amount of ice is still building up at top of door. Door gasket is sitting too high allowing small amount of air into freezer compartment. Ordering door gasket ; ordrng 1 WP2319263W (DOOR GASKET )