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for Ontario, NY
Lance - Ontario, NY
Larry - Ontario, NY
Tech did a great job.
Great service. Technicians proficient and quick.
Paul - Ontario, NY
Technicians responsive and thorough. Careful about moving appliance and keeping work neat. Tasks performed as necessary. No wasted efforts. Both Dave and Steve were good workers.
Came when said he said he would. He was very pleasant, neat appearing. Gave me quote, discussed options.
Laurie - Ontario, NY
June - Ontario, NY
Susan - Ontario, NY
Jennifer - Ontario, NY
Great service & awesome price
Janet - Ontario, NY
I’ve had Dave twice. He’s knowledgeable & gave us some suggestions that was very helpful. Give him a big raise cause I want him to service us again & don’t want him to leave! I’ve had many service people residential & business. Never had a great experience until Dave!
The tech was helpful and efficient and got the job done quickly with friendly needed advice.
Eleanor - Ontario, NY
I needed a new cover on the soap dispenser and he knew the problem and brought was was needed to fix it.
Brenda - Ontario, NY
David did a great job and was prompt and knowledgeable.
fast effiecint friendly
Carol - Ontario, NY
Great experience - knowledgeable, courteous, timely
Karen - Ontario, NY
Professional and great service.
Patti - Ontario, NY
Service was great
David - Ontario, NY
Service Rep Dave was courteous, friendly, & efficient. Website made it easy to track his progress through earlier service calls and pinpoint his arrival time
Lawrence - Ontario, NY
service man was very informative
A Unique Issue - - Solved
Helen - Ontario, NY
Incredibly satisfied that Dave took such an intense initiative to research the issue here, until he was able to determine that the problem I was experiencing was caused by the "Manufacturer" providing me with an owner's manual that contained erroneous and misleading - outdated information. As a customer, I am Very Pleased that Dave Flint resolved the problem for me, and hopefully, the information will help many other customers...
Michael - Ontario, NY
Very knowledgeable, Great commication skills ,from Dave and office .smoth,professionals
Quick great service
Joel - Ontario, NY
Terry - Ontario, NY
Linda - Ontario, NY
It was a challenge installing the new gasket on the refrigerator door and he kept his cool while he was struggling, as the gasket appeared to be smaller than the old one he was replacing.
REFRIGERATOR KITCHENAID KRFC300ESS01 Unit is not cooling. No frost pattern. Ordering compressor and evaporator. ; ordrng 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced fresh food evaporator cover and thermistors due to frosting. Sealed cabinet to liner. Changed defrost setting to an 8 hour fixed. Customer to monitor
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Replaced ice door due to air infiltration. Customer to monitor
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit was not making ice. Tray filled with half cubes. Fresh food temps warm due to frozen fresh food evaporator. Build up only on the left side indicating that the cover is not sealing well. Recommending replacing the cover and the fan harness with the thermistors. Customer is going to defrost. Unit is already empty. Labor is discounted to 104.65 ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap90.02)
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Had to reorder ice door kit. ; ordrng 1 W11172794 (door-ice)
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that unit was not heating. Upon inspection discovered that heater tested open. Unit also had error code for no heat 7-1. Replaced heater and ran diagnostic cycle. Confirmed heater function. Unit tested good
WASHER MAYTAG MVWB980BG0 Replacing control and log valve due to unit thinking that hot and cold are reversed during cycle. Replacing bearing due to unit being very noisy while in spin. Replaced control and log valve. Replaced bearing kit. Ran diagnostic cycle. Unit tested good
RANGE JENN AIR JGRP436WP02 Reassembled oven door and reinstalled.
WASHER WHIRLPOOL WTW7000DW0 Customer stated that unit was very noisy during agitation. Checked for error codes unit was displaying code f5e4 for lid not opened in between cycles. Ran test cycle. During agitation portion of cycle could tell that wash plate was loose. Stoped cycle and tightened wash plate bolt. Ran diagnostic cycle again. Unit was much quieter. Ran unit for customer. Unit tested good
WASHER MAYTAG MVWB980BG0 Customer stating that unit is flashing error code HC at end of cycle. Tested log valve according to test # 2 on tech sheet found that hot side valve was causing issue. Customer also stated that unit was very noisy while in spin. Discovered that bearing had begun to become very noisy. Suspecting seal had worn causing water to leak into bearing. Ordering bearing. ; ordrng 1 W10435302 (BEARING KIT ) and 1 W10761636 (CONTROL) and 1 W10853723 (LOG VALVE )
RANGE WHIRLPOOL AGR5725RDQ Unit was not lighting due to a weak ignitor. Replaced the ignitor. Unit tested good.
FREEZER WHIRLPOOL WRF555SDFZ08 Replaced warped door due to air infiltration. Unit tested good
WASHER MAYTAG MHW8200FW0 Replacing control due to unit not spinning out clothes. Items are coming out water at the end of the cycle. Replaced control and ran diagnostic cycle. Unit completed all portions of test cycle as it should. Unit tested good
REFRIGERATOR WHIRLPOOL GZ25FSRXYY6 Refrigerator not draining water . Replaced drain tube . Made sure Drain area was clear . Defrosted drain pan . Tested unit . Tested good .; used 1 W10619951 (
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced left hand door for not making ice and wire harness torn on the bottom . Tested unit . Tested good .
REFRIGERATOR AMANA DRS2663BC Replaced water valve and water filter . Tested unit . Tested good . No leaks .
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Found when flapper is opened for ice, water drips out. Found a small patch of frost on top center of door. Caulked frame in both compartments to prevent warm air from entering unit. Ordering flapper ; ordrng 1 W11172794 (ICE DOOR)"
REFRIGERATOR AMANA DRS2663BC Found primary water valve leaking. Ordering valve; ordrng 1 EDR4RXD1 (water filter) and 1 WP12544002 (valve-inlt)
WASHER MAYTAG MHW8200FW0 "Found F1E1 act error code when unit tries to spin. The washer would agitate but not spin. Pump tested good. Ordering acu control. ; rqstng P&A on 1 W11201292 (CONTROL ), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"
REFRIGERATOR MAYTAG MFI2269FRZ03 Heated and reformed gasket again to seal better. Caulked gaps in liner where it meets the cabinet. The freezer door is sealing.
DRYER MAYTAG MGD8200FW0 Replacing UI due to unit not consistently accepting commands. Replaced UI and tested all functions. Unit tested good
REFRIGERATOR MAYTAG MFI2269FRZ03 Replacing freezer door gasket due to top left corner of gasket leaking air into freezer causing small amount of ice to build in top left corner. Replaced gasket. Customer to monitor if issue persists. Unit tested good
WASHER WHIRLPOOL WTW7300DW1 Replacing control due to unit continually Adding time to end of cycle when cycle is finished. Replace control. Ran calibration cycle. Ran quickwash while in home with customer to confirm function. Unit progressed through cycle as it should. Unit tested good
REFRIGERATOR WHIRLPOOL MFF2558VEW0 Unit is not cooling intermittently due to a failing jazz board. Quoted 449.55 for replacementDescription Part Number Part Quantity ANC Availability Code Rate Line TotalDEFROST TIMER AND DEFROST EVAPORATOR WPW10503278 $152.49 1 RWPA16 1 day(s) N15 $162.70 $152.49Parts: $152.49 Service Charge: $89.95 FRL: N15 - $162.70 Additional Labor: $0.00 Tax: $32.41 Other: $12.00 Completed Job Rate: $449.56 The customer will contact us if they want to proceed with the repair.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced freezer door and nameplate for frosting in the freezer compartment. Replaced the evaporator fan blade with a more aggressive blade. Warmed new freezer door gasket Customer to monitor.
WASHER WHIRLPOOL WTW7300DW1 Customer is concerned about the time fluctuating during wash cycles. No error codes stored. Suspecting a faulty control board. ; rqstng P&A on 1 W10812422 (CONTROL BOARD)
DRYER MAYTAG MGD8200FW0 Did not have correct color UI on day of visit. Reordering correct color UI ; ordrng 1 W10916689 (UI)
REFRIGERATOR MAYTAG MFI2269FRZ03 Customer stating that top left corner is continually frosting up. Discovered that door gasket is not sealing properly against cabinet. Ordering new freezer gasket ; ordrng 1 WPW10443324 (DOOR GASKET )
WASHER WHIRLPOOL MHW8200FW0 Customer concerned about unit leaking. Bellow is in good condition and no leaks from hoses nor the drain hose. Drain pump is not draining as it should. Drain pump should be replaced. RO: 6790736-00; ordrng 1 WPW10605427 (DRAIN PUMP)
DRYER MAYTAG MGD8200FW0 "Customer concerned about a delay when hitting the start button; unit will click, then there will be a short delay before the unit starts. Suspecting a failing UI. Replacing user interface. ; ordrng 1 W10919206 (UI)"
DISHWASHER MAYTAG MDB8959SSZ4 Replaced separated upper rack rails. S22916 to cover parts and labor. Customer is going to reinstall the dishwasher. Left unit as I found it ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
REFRIGERATOR WHIRLPOOL MSS26C6MFZ00 Replaced damper and thermistor due to freezing temps in the fresh section. Customer to monitor
DISHWASHER MAYTAG MDB8959SSZ4 Customer stated that upper rack is falling. Upon inspection discovered that weld on right side rail had snapped causing rack to fall. Tech is attempting to replace rails on each side but it unable to uninstall unit to access screws to mount rail. Customer will Need to uninstall unit before tech can service rails. Rescheduling for 8/24 between 9-12 ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
RANGE WHIRLPOOL WFG525S0HZ1 Customer stated that items are coming out undercooked. Ran test bake cycle to 350 with thermocoupler inside oven. Let unit cycle flame on and off and recorded temperature readings during cycle. Unit needs to be calibrated up 10 degrees. Calibrated unit ran test bake cycle to 350 again. Unit now maintaining correct temperature. Unit tested good