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for Ontario, NY
Quick response, quick and easy fix
Roberta - Ontario, NY
Lance - Ontario, NY
Evan did a great job.
Jk - Ontario, NY
Service technician was more than knowledgeable on every aspect of my unit and was quick, clean and professional
Shirley - Ontario, NY
Great service. Very professional and organized.
Lance - Ontario, NY
Larry - Ontario, NY
Tech did a great job.
Great service. Technicians proficient and quick.
Paul - Ontario, NY
Technicians responsive and thorough. Careful about moving appliance and keeping work neat. Tasks performed as necessary. No wasted efforts. Both Dave and Steve were good workers.
Came when said he said he would. He was very pleasant, neat appearing. Gave me quote, discussed options.
Laurie - Ontario, NY
June - Ontario, NY
Susan - Ontario, NY
Jennifer - Ontario, NY
Great service & awesome price
Janet - Ontario, NY
I’ve had Dave twice. He’s knowledgeable & gave us some suggestions that was very helpful. Give him a big raise cause I want him to service us again & don’t want him to leave! I’ve had many service people residential & business. Never had a great experience until Dave!
The tech was helpful and efficient and got the job done quickly with friendly needed advice.
Eleanor - Ontario, NY
I needed a new cover on the soap dispenser and he knew the problem and brought was was needed to fix it.
Brenda - Ontario, NY
David did a great job and was prompt and knowledgeable.
fast effiecint friendly
Carol - Ontario, NY
Great experience - knowledgeable, courteous, timely
Karen - Ontario, NY
Professional and great service.
Patti - Ontario, NY
Service was great
David - Ontario, NY
Service Rep Dave was courteous, friendly, & efficient. Website made it easy to track his progress through earlier service calls and pinpoint his arrival time
Lawrence - Ontario, NY
service man was very informative
A Unique Issue - - Solved
Helen - Ontario, NY
Incredibly satisfied that Dave took such an intense initiative to research the issue here, until he was able to determine that the problem I was experiencing was caused by the "Manufacturer" providing me with an owner's manual that contained erroneous and misleading - outdated information. As a customer, I am Very Pleased that Dave Flint resolved the problem for me, and hopefully, the information will help many other customers...
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Rescheduling customer for next Friday 12/13 ; schdld next appmnt for 12/13 FRI 1-4
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Freezer door not closing well due to worn slides. Ordering slides and adhesive to seal cabinet; ordrng 2 482338 (cables)s and 2 WPW10120018 (SLIDES)s
DISHWASHER WHIRLPOOL WDF540PADM3 Customer stated that unit was leaking from left side of door. Discovered that door was not reinstalled correctly and screws were not fully seated on left side of door. Installed door screws correctly and ran diagnostic cycle. Could not replicate issue once reinstalling door. Unit tested good
REFRIGERATOR KENMORE 106.5117331 Customer stated that unit was not dispensing ice. Attempted to jump ice maker for unit to run harvest cycle. Ice maker motor would not turn. Replaced ice maker and thawed fill line. Ran harvest cycle and waiting for unit to fill. Unit ran full harvest cycle and filled and end of cycle. Unit tested good
REFRIGERATOR AMANA ASI2575FRW00 Replaced user interface for unresponsive user interface. The refrigerator tests good
DISHWASHER AMANA ADB1300AFW0 "Found spray arms are not spinning causing poor wash. Heater works as expected. Ordering sump motor , spray arms and feed tube for not washing. Soap dispenser is also not opening or using rinse agent that is in it. Ordering dispenser and control . Put affresh in unit to clean the mold. Customer is also going to clean with bleach before repair. ; rqstng P&A on 1 W10317197 (spray arm) and 1 W10817282 (cntrl-elec) and 1 W10847562 (pump&motor) and 1 W11244157 (TUBE) and 1 WPW10319027 (spray arm) and 1 WPW10428214 (dispenser), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN , used 1 DW AFFRESH (DW AFFRESH) from stock"
DISHWASHER KITCHENAID KDTM354DSS4 "Replacing control , wiring harness and user interface due to connector on control having thermal event causing control not to function. Replaced control. Replaced harness, replaced UI. Ran test cycle unit tested good"
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Did not have correct gasket upon arrival to home. Part # on box is correct but gasket is different from original. Ordering gasket; ordrng 1 WRT518SZFW00 (GASKET )
COOKTOP JENN AIR JGC8536ADB Ordered replacement knobs for cooktop for customer. Replaced knobs
OVEN WHIRLPOOL WGG745S0FS02 Customer stated that boiler pan was popping each time unit was heating. Upon inspection discovered that pan had warped causing issue. Ordering replacement pan ; ordrng 1 WPW10272546 (BROILER PAN )
WASHER WHIRLPOOL MHW5630HW0 Customer stated that unit was producing noise since repair. Upon inspection discovered that concrete counter Weight on bottom of tub was loose this was causing issue. Tightened weight and ran test cycle. Unit tested good
DRYER WHIRLPOOL MGDB835DW4 Replacing control and harness due to unit failing to heat. Replaced control replaced harness. Unit is still experiencing same issue. Called techline SR: 7726364806 Techline is submitting unit for review to be exchanged.
WASHER WHIRLPOOL WFW94HEAW0 Replaced door lock like techline said . Did not fix unit . Customer will look into a new machine.
DRYER WHIRLPOOL WED6620HW0 Customer stated that unit is still producing rattling noise. Same issue as before. Noise is coming from blower housing rattling while up against blower. Installed felt around rim of housing to stop rattling. Ran unit with Load inside to confirm function. Unit tested good
DRYER WHIRLPOOL MGDB835DW4 Replaced burner assembly due to unit failing to light once ignitor was glowing. Replaced burner assembly and was still receiving same result. Ignitor is glowing but failing to light. Called techline. Techline recommenced replacement of harness due to suspicion of valve not getting power. Ordering harness & control ; ordrng 1 W10777444 (HARNESS ) and 1 W11133021 (CONTROL )
DRYER WHIRLPOOL MGDB766FW0 Customer stated that unit was producing chirping noise while drum was spinning. Removed drum to inspect rollers. Discovered that right side roller was sticking suspecting this is causing noise. Removed both rollers and cleaned roller shafts. Reinstalled roller on left side and replaced roller on right side. Ran unit once reassembled. Could not replicate issue. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10314173 ROLLER
DISHWASHER KITCHENAID KDTM354DSS4 Went to replaced control board . Found the wire harness was burnt to the control board . Unit needs new harness as well W10752245; ordrng 1 W10752245 (harns-wire)
DRYER WHIRLPOOL MGDB835DW4 Customer stated that unit was not heating. Upon inspection discovered that valve was failing to release gas into burner cone. Ignitor was glowing was cycle was failing. Ordering burner assembly ; ordrng 1 W11233069 (BURNER ASSEMBLY )
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer stated that unit was not washing properly. Checked for error codes unit was displaying code 9-1 for diverter not being able to find position. Inspected diverter and discovered that unit connector was not fully seated on diverter. Reseated connection and ran diagnostic cycle. Unit is now rotating between upper and lower spray arm. unit is still under ATEC warranty ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer stated that small amount of ice is still building up at top of door. Door gasket is sitting too high allowing small amount of air into freezer compartment. Ordering door gasket ; ordrng 1 WP2319263W (DOOR GASKET )
DISHWASHER KITCHENAID KDTM354DSS4 User interface is not responding . User interface keeps going out . Ordering control And user interface for unit. Parts are covered under warranty.; ordrng 1 W10854216 (cntrl-elec)
WASHER WHIRLPOOL WFW94HEAW0 F6E1 ccu to mcu error code . Called techline . SR 7726314251 suggested to replace the door lock . Ordering door lock WP8183270; ordrng 1 WP8183270 (latch)
WASHER MAYTAG MVWB980BG Replacing bearing due to original bearing kit causing squealing noise since prior repair. Replaced bearing. Reassembled unit ran diagnostic cycle ran unit on high spin. Unit tested good
WASHER WHIRLPOOL WTW7000DW0 Replacing gear case due to unit producing squealing noise while agitating during delicate cycle. Replaced gear case. Ran test cycle ran calibration cycle. Unit tested good
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ice building up left top of freezer, checked thermistors and defrost heater . Tested good . Evap fans are working . Replaced gasket on freezer door . Heated and seated . Door is sealing good . If problem persists order W10625070 and W10625069 brackets ."
DRYER WHIRLPOOL WGD4815EW2 Replacing cycling thermostat due to unit running too hot while in high heat. Replaced thermostat. Tested unit measured temperature at vent. Thermocouple was reading 160. Unit tested good
WASHER WHIRLPOOL MHW5630HW0 Replacing outer tub due to original tubs holes inside basket were too sharp causing clothes to rip. Replaced Tub. Ran diagnostic cycle. Unit tested good
WASHER WHIRLPOOL MHW5630HW0 Helped Evan
WASHER WHIRLPOOL WFW94HEAW0 F9E1 long drain error code . Found the drain pump filter was plugged . Removed debris and clothing from drain pump . Reason clothing had made it to the drain pump was because the bellow that goes over the tub and not on correctly. Reseated bellow .cleaned the glass .no leaks .Tested unit in diagnostics. Tested good .
WASHER MAYTAG MVWB865GW0 Machine not filling with water all the way . Calibrated unit and ran in diagnostics. Unit tested good . Gave best tips on wash cycles . Tested unit . Tested good .
WASHER MAYTAG MVWB980BG Unit is squeaking since bearing repair was preformed. Upon inspection discovered that new bearing is causing squeak. Reordering bearing kit ; ordrng 1 W10435302 (BEARING KIT)
DRYER WHIRLPOOL WGD4815EW2 Customer stated that unit was running hot during cycle. Stated that unit was producing burning smell while clothes inside. Took temp readings while unit was running. Unit was cycling between 100 degrees to 190 degrees thermostat is cycling as it should but not temps are too high. Ordering cycling thermostat ; ordrng 1 WP3387134 (THERMOSTAT )
DISHWASHER KITCHENAID KDTE234GPS0 Detergent cover would not close as it should due to the spring falling out of the dispenser. Re-installed spring. Repair successful.
DISHWASHER WHIRLPOOL WUW35X24DS Customer stated that upper rack would not glide due to rack cutting into cooler liner on right hand side. Liner is not a serviceable piece. Called techline to document findings. SR: 7726229133. Techline to contact customer about product exchange.