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Local Reviews
for Newark, NY
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Pamela - Newark, NY
Tech know what was wrong very quickly and fast service. Problem was fixed same day of service. Dryer vent was not attached securely or blow off when first used I had to reattach. Otherwise I was very happy with quick repair. Thank You!!
Beth
Beth - Newark, NY
Thank you
William - Newark, NY
Nice job
William - Newark, NY
Dave F.
WASHER WHIRLPOOL WTW5000DW1 Replaced gear case and the hub. Observed melted plastic on gear case cover. May have caused gear case to overwork and damage over time. Raised height of unit to deter this. Calibrated unit and ran auto diagnostic. Unit tested good.; dspstn on spec-tagged invntry: 1 W10528947 HUB
Dave F.
WASHER WHIRLPOOL WTW5000DW1 Washer is not spinning out the clothes . Found the hub was worn out Reason for the hub being worn is that the gearcase splines are also worn out . Unit needs new gearcase W11035751 and hub W10528947 . Customer was unavailable at the time. Labor 134.95. Customer still needs service charge collected ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
Evan E.
WASHER WHIRLPOOL MVWB855DC3 Replacing lid lock due to unit failing to latch lid and also causing UI not to respond to commands. Replaced lid lock. Ran diagnostic cycle. Ran normal cycle to confirm function. Unit tested good
Evan E.
WASHER WHIRLPOOL MVWB855DC3 "Replaced console but unit is still experiencing same issue. Called techline to document issues. SR: 7726070800. Spoke with techline on 2 separate occasions. Ohmed out motor windings and lid lock. Lid will not lock in manual test mode. Returning with lid lock ; ordrng 1 W10861642 (LID LOCK ), used 1 W11171748 (CONTROL ) from stock"
Dave F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced right hand door for having dent . Customer wants whirlpool badge . Ordering badge and shipping to customer ; ordrng 1 W11223753 (nameplate ( DIRECT SHIP TO CUSTOMER ))
Evan E.
WASHER WHIRLPOOL MVWB855DC3 Replacing user interface due to unit not responding to commands. Unit would power up but when turning dial unit just Beeps repeatedly. Same response when selecting any key on touch pad. Replaced user interface. Unit will still not respond to commands. Control and UI are new but unit is still experiencing same result. Called techline. 7726070800. Techline recommended replacing console with new user interface cable. ; ordrng 1 W11112662 (CONSOLE )
Evan E.
WASHER WHIRLPOOL MVWB855DC3 Customer stated that unit was not accepting commands. Upon inspection discovered that key pad would power up but never allow cycle selection. Replaced control. Unit would still not accept commands could not get unit into diagnostic. Ordering UI; ordrng 1 W11115283 (USER INTERFACE )
Evan E.
WASHER WHIRLPOOL WTW4816FW2 Customer stated that unit was not finishing cycle. Checked for error codes upon arrival. Unit was displaying code f5e1 code lid lock fault. Attempted to run test cycle. Lid would not lock. Replaced lid lock and ran diagnostic cycle again. Lid locked as it should. Unit completed cycle. Ran unit on quick wash to confirm function outside of test mode. Unit tested good
Steve M.
REFRIGERATOR WHIRLPOOL WRX7355DBM00 S38253 replaced defrost drain for ice accumulation on freezer floor. The refrigerator heck’s good. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Evan E.
DRYER WHIRLPOOL MEDC200XW3 "Customer stated that unit was not tumbling but still heating. Upon inspection discovered that thermal fuse tested open and heater was making contact with tower. Was able to bend heating coil away from tower wall and replaced fuse. Unit tested good after doing so. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
Evan E.
DRYER WHIRLPOOL WED92HEFW0 Replacing door seal due to old seal come detached from door and also being warped. Replaced seal and also cleared lint trap for customer. Checked for error codes. No codes present. Ran test cycle. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 The left hand door mullion hand called off and was making it so the door was not able to close . Removed mullion and reseated . Unit tested good
Dave F.
OVEN WHIRLPOOL WFG320M0BB2 Replaced oven ignitor due to not lighting . Cycled unit on and off multiple times . Unit lit every time . Unit tested good .
Dave F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Right hand gasket is torn on the top . Replaced gasket . Gasket is sealing as it should
Evan E.
OVEN WHIRLPOOL WFG320M0BB2 "Customer stated unit would not ignite oven or broiler. Upon inspection checked voltage at ignitor. Ignitor was receiving 120v but failing to glow. Ignitor is failing. Ordering ignitor; ordrng 1 W11176454 (IGNITOR ), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Steve M.
REFRIGERATOR WHIRLPOOL WZF34X18DW00 Found the evaporator frosted again. Replaced thermistor. Added dialectric grease and zip tied thermistor for tight connection. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Steve M.
WASHER FRIGIDAIRE FFFW5000QW0 Customer complained of black stains getting on clothes. Customer feels its grease and has tried to remove stains and they would not come out. Ran the washer in spin cycle and it worked as expected. It was not loud at all. Inspected back of washer and found no signs of grease or wear. Wiped the inside of washer with a white paper towel and it came out white with no signs of black residue. Told customer to run a clean wash cycle with affresh and then wash some white shop towels to see if residue is coming from machine.
Dave F.
WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Unplugged . Reseated all connections to the control . Plugged washer back it . Turned on. Checked for error codes no codes . Ran washer in calibration and auto diagnostics. Tested good .
Dave F.
REFRIGERATOR KITCHENAID KRMF706ESS01 When opening the right hand fresh food section door you could hear a noise . Door stopper on that door was backwards . Fixed door stopper . Leveled. Refrigerator. Tightened all handles on refrigerator.left hand door has a dent on the top ridge. Ordering door W10815695; ordrng 1 W10815695 (dor-fip ss)
Dave F.
WASHER WHIRLPOOL WFW9151YW00 Replaced drain pump . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Dave F.
WASHER WHIRLPOOL WFW9151YW00 Drain pump fin was broken. Not pumping water out .ordering new pump WPW10730972 . Labor for job 74.90; ordrng 1 WPW10730972 (pump-water)
Evan E.
DISHWASHER WHIRLPOOL WDT790SLYM1 Customer stated top rack was falling. Upon inspection discovered that adjuster wheels had fallen off causing issue. Replaced adjusters Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Dave F.
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW00 Freezer evaporator frosted over . Defrosted evaporator . Tested unit in diagnostics. Heater turned on . Tested good . Evap fan is working . Thermistor tested good in diagnostics. Unit tested good .
Dave F.
REFRIGERATOR WHIRLPOOL ABB2524DEW Replaced freezer door switch due to being broken . Tested unit. Tested good .; dspstn on spec-tagged invntry: 1 12002646 SWITCH
Dave F.
WASHER WHIRLPOOL WTW5000DW1 Error codes F5E1 lid lock failure and F8E1 Long fill no fill . Tested washer not getting hot water . Checked water line coming in . There is water but its slow ? Turned was on cycle to hot . Cold water coming in . Calibrated unit . Tested in auto diagnostics. Washer is now filling with hot and cold water .
Evan E.
WASHER MAYTAG MHW3505FW1 Customer stated they could not get door unlocked. Upon inspection discovered pump was failing to pump water out of machine. Drained water from unit with vacuum. Replaced pump Checked for error codes Unit displaying f9e1 code (long drain) Cleared code ran test cycleUnit tested good
Steve M.
WASHER MAYTAG MVWC565FW1 Replaced water valve for no hot water the washer tested good.
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated unit was not filling correctly. Checked for error codes . No codes present. Upon inspection discovered that hot valve is failing to actuate. Tested valve in manual test mode cold valve is actuating but hot is failing to actuate. Ordering water valve; ordrng 1 W11038689 (valve)
Evan E.
WASHER MAYTAG MVWC415EW2 Installing new suspension due to units basket moving to ok much while in spin. Old suspension was causing basket to sag. Replaced suspension Ran test cycle Unit tested good
Evan E.
WASHER MAYTAG MVWC555DW0 Customer stated unit was producing grinding noise. Checked for codes unit was displaying basket speed fault code . Upon Inspection discovered that teeth on drive hub had worn causing basket not to spin. Replaced drive hub Ran test cycle Unit tested good ; used 1 W10528947 (HUB) from stock
Evan E.
REFRIGERATOR MAYTAG MFF2258VEM5 Customer stated was not running suspecting jazz board was failing. Removed old board installed new board. Once new board was installed could not get unit to program suspecting issue with new jazz board. Reinstalled old jazz board . Programmed old jazz board with correct program code. Unit is now running Customer is going to monitor issue to see if issue arises again. If issue persists tech to return with new jazz board WPW10503278 (jazz board) Collecting service call fee ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Evan E.
DISHWASHER MAYTAG MDB4949SDM2 Customer stated unit was leaking water from underneath. Upon inspection discovered unit was leaking from seal around sump. Attempted to clean seal around tub & sump unit is still leaking from seal. Quoted customer for repair. Motor (WPW10591570) $200.00Labor $104.65S&H $11.11Service call fee $ 89.95Tax $32.46Total $438.17Customer does not want to proceed at this time Just collecting service call fee
Evan E.
DISHWASHER KITCHENAID KDFE104DSS1 Replacing wheels due to all 4 wheels for lower rack breaking off causing rack not to glide. Replaced wheels Unit tested good
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Replacing control board due to unit not spinning out properly.referring to service pointer W10913408O. Replaced control board Ran test cycle Unit tested good