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Local Reviews
for Mount Morris, NY
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Larry - Mount Morris, NY
Dave has been to our home before for a bit of troubleshooting and repair work on other appliances and seems to be a courteous and very well trained tech. Answers all of our questions about the repair and if there is anything we should be doing different to prevent further problems with our appliances.
Washer
Roxanne - Mount Morris, NY
Great service
Joy - Mount Morris, NY
Steve saved our Easter. We wouldn't have had an oven to bake the ham if he hadn't come.
great service
Larry - Mount Morris, NY
Steve was friendly and caring about our situation
Good job
Brandon - Mount Morris, NY
Concise and reliable
Steve M.
RANGE WHIRLPOOL NA123 Stove was full of insulation in bottom drawer from mouse infestation. No power to unit. Advised customer to replace. Could not find model tag due unsanitary conditions.
Steve M.
WASHER MAYTAG MVWB835DW2 Replaced gearcase for clicking during spin cycle. The washer tested good in diagnostics.
Dave F.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Ohm out fresh food thermistor 5.8k 45 degrees . . 16.6k ohms in freezer at 11 degrees . Checked freezer items freezer is set to 3 degrees item was 3 degrees . Called techline SR 7728717741 . Techline said that the unit tests good . Everything is within range . Adjusted the temps on the UI . Unit tested good .
Dave F.
WASHER MAYTAG MHW4200BW1 Unit not turning on . Order control and user interface. Customer said door wouldnt unlock when you was turning on . Ordering door latch .; rqstng P&A on 1 WPW10443885 (door lock) and 1 WPW10689017 (cntrl-elec) and 1 WPW10635985 (panel-cntl)
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Defrosted freezer and fill tube ice maker . Replaced ice maker . Tested unit tested good .; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Replaced diffuser for freezing in fresh food section. Moved food from back wall. Lowered meat pantry to above crispers. Raised freezer temp to 3. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER
Steve M.
WASHER WHIRLPOOL WFW5620HW0 On arrival found the user interface setting was with no spin. Turned spin on and washer checks good.
Steve M.
WASHER WHIRLPOOL WFW5620HW0 Customer claims washer not spinning and wash coming out soaking wet. Ordering control and ui; ordrng 1 W11319991 (UI) and 1 W11322903 (ACU)
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Sr # 7726661913The temps on user interface was set to 35 in FF section and 0 in freezer that actual temps in u it were 35 in FF section and 1 in freezer. Customer states the temp varying is sporadic. Ordering temp monitors to collect data over a few days. ; ordrng 1 TEMPMONITORS (MAIL OUT)
Steve M.
COOKTOP WHIRLPOOL WFE515S0ES2 Ordering left rear element for hot surface light not turning off. ; ordrng 1 W11171119 (LEFT REAR ELEMENT)
Dave F.
WASHER MAYTAG MVWB855DC2 Replaced control and user interface due to no operation. Put dielectric grease on connections on board and on the user interface where the harness plugs in . Calibrated unit . Test unit in auto diagnostics. Tested good .
Dave F.
WASHER MAYTAG MVWB855DC2 User interface not working or lighting up . Ordering UI W11112662 .bring control W11112664; rqstng P&A on 1 W11112662 (console)
Steve M.
WASHER WHIRLPOOL WTW4800XQ4 Found gear case has bad bearing causing no spin. Ordering gear case ; rqstng P&A on 1 W11255272 (GEAR CASE)
Steve M.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found the refrigerator has a low charge. Replaced dye drier and recharged for low charge. The refrigerator tests good.
Steve M.
DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced drain hose and pump for deformed connections causing very slow drain. The dishwasher tested good
Steve M.
DISHWASHER WHIRLPOOL WDP370PAHB0 The pump is either not pushing water hard enough or there is a restriction in the drain hose. Causing unit to no drain. Ordering both; ordrng 1 W10842407 (fil&drnhos) and 1 W10876537 (drain pump)
Steve M.
OVEN WHIRLPOOL WFG530S0ES0 Installed original gas valve from first repair for stripped threads. The range tested good.
Steve M.
OVEN WHIRLPOOL WFG530S0ES0 Replaced main control and spark module for gas lighting and immediately turning off the range tested good.
Steve M.
FREEZER MAYTAG MQF1656TEW02 Replaced evaporator fan motor for getting power but not running. Thr freezer tested good.
Steve M.
FREEZER MAYTAG MQF1656TEW02 Found fan motor getting power but not running. Ordering fan motor; ordrng 1 WPW10236142 (motor-evap)
Steve M.
OVEN WHIRLPOOL WFG530S0ES0 Sr#7724572597 replaced gas valve with same result. CAlled tech line. Found dsi board not holding power. Ordering dsi and main control; ordrng 1 W11122561 (cntrl-elec) and 1 WPW10511278 (module-spk)
Steve M.
OVEN WHIRLPOOL WFG530S0ES0 Found gas turning off on bake and broil as soon as it lights. Ordering regulator. ; ordrng 1 WPW10602001 (valve-gas)
Steve M.
REFRIGERATOR GE GBS22HBSBWW Found no frost pattern and compressor is running hot. Would not restart after power cycle for a few minutes. The evap fan is also loud and has a bad bearing. The cost of the repair outweighs the cost of repair.
Steve M.
WASHER MAYTAG MVWX655DW1 Replaced drive hub and wash plate for stripped wash plate and spinning out of sync in spin. The washer tested good.
Steve M.
WASHER MAYTAG MVWB855DC2 Replaced water valve for getting power but just humming and no water. The washer tested good. Added hose washers to hose since they did not have any. Informed customer to replace hose soon due to rubber hoses are starting to bilge at the ends.
Steve M.
WASHER MAYTAG MVWX655DW1 Found washplate was stripped. Ordering hub and washplate. Found the power is not grounded. Customer is going to repair outlet. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Steve M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 WJ5BP00EPL1 replaced main control and drain pump for short pump that took the control with it. The dishwasher tested good. ; used 1 W10876537 (PUMP) from stock
Steve M.
RANGE WHIRLPOOL WFG320M0BW2 Tested oven and found a smell. Smells like mouse urine. Removed top and found evidence of a mouse. Showed customer. Recommended to run oven at 500 for a cpl hours to remove smell. Adjusted the top burner valves for simmering due to high flames on low.
Steve M.
RANGE AMANA ACR4503SFW2 Replaced front left infinite switch for not sending power to element. Replaced right rear switch for sending a little voltage all the time to burner. The range tested good.
Steve M.
RANGE AMANA ACR4503SFW2 Found the left front infinite switch is not sending power to burner. Found the right rear burner is sending a small amount of electric to burner while off. Orderings both switches. Replaced right rear burner with same result. ; ordrng 2 WP3149404 (switch-inf)s
Steve M.
RANGE AMANA ACR4503SFW2 Found the left front infinite switch is not sending power to burner. Found the right rear burner is sending a small amount of electric to burner while off. Orderings both switches. Replaced right rear burner with same result. ; ordrng 2 WP3149404 (switch-inf)s
Steve M.
RANGE AMANA AGR6603SFS0 Replaced gas valve for broken electric connections. The range tested good.
Dave F.
RANGE AMANA AGR6603SFS0 "Neither oven or broiler are lighting. Ordering spark module W11162730 and gas valve WPW10602001 . Will bring spark ignitor just in case . ; ordrng 1 W11162730 (SPARK MODULE ) and 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Steve M.
REFRIGERATOR GE GBS22HBSBWW The unit is in a very cold room. Told customer to move it into a warm room before we can diagnose. No charge today.