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for Manchester, NY
Karis - Manchester, NY
Dave was friendly, knowledgeable, and informative.
quick repair time
John - Manchester, NY
the technician, Dave was professional and very courteous. he took our problem seriously and responded by quickly resolving the problem(s)
great service. very courteous tech.
John - Manchester, NY
the tech was very courteous and explained what the problem was and corrected it.
GREAT SERVIVE & KNOWLEDGE
Jane - Manchester, NY
WASHER WHIRLPOOL WFW75HEFW0 Power surge recently happened in the area. Checked power coming to unit and made sure that the plug was properly connected . Tested good . Found that the control was not powering on .replaced control and tested in diagnostics. Unit tested good .
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Evap fan not running . Replaced evap fan and control due to no operation. Tested unit after repair. Unit tested good .
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Evaporator fan is not turning on . Tested fan in diagnostics. Fan not turning on . Customer had experienced power surge . Ordering evap fan W11024089 and control WPW10503278 ; ordrng 1 W11024089 (motor-evap) and 1 WPW10503278 (refer elect cont brd)
DRYER WHIRLPOOL WGD4815EW2 Replaced timer due to not advancing from the cool down on the dryer to wrinkle shield . Dryer would keep running .Tested unit . Tested good .
DRYER WHIRLPOOL WGD4815EW2 "Called techline SR 7725323047 . Dryer is not advancing from cool down on auto dry it stays on the whole time and does not get to wrinkle shield . Techline said check orange wire make sure that it is plugged in and is good . Wire is good . Techline said to replace timer . Ordering timer WPW10185981; rqstng P&A on 1 WPW10185981 (timer), dspstn on spec-tagged invntry: 1 279769 FUSE-THERMAL 1 WP3387134 THMST-FIX , and 1 WP338906 SENSOR"
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stated upper rack was falling down. Upon inspection discovered that wheel racks had become detached from upper rack and track stop from upper rack was missing on left side. Reinstalled wheel racks on to rack. Reinstalled right side track stop clip. Unit is missing left side track stop. Can ship part to customer. Unit tested good otherwise; ordrng 1 WPW10082861 (SHIP TO CUSTOMER )
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling . Found evaporator was frosted up . Called techline SR 7725037524 . Was told either defrost thermistor or control . Defrosted unit . Replaced thermistor from stock WPW10383615 . Unit is now cooling customer will monitor ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
DRYER ROPER RGD4516FW0 Dryer squeaking while running . Replaced rollers . Tension pulley and belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
DISHWASHER WHIRLPOOL WDT720PADM Replaced manifold and reattached spray arm. The fasteners on top of dishwasher are stick on pads that fail causing unit to tip when door is opened. Glued the pads