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Local Reviews
for Macedon, NY

Appliance Tec Rated 4.8 out of 5 stars based on 19 customer reviews

Map of Macedon, NY

Great service




Review of Appliance Tec


Map of Macedon, NY

Sherry




Review of Appliance Tec

Our technician was very professional, helpful and polite.


Map of Macedon, NY

Prompt & Professional




Review of Appliance Tec

Very satisfied with Evan’s efficient & knowledgable service.


Map of Macedon, NY

Great service




Review of Appliance Tec


Map of Macedon, NY

Great




Review of Appliance Tec

I think Steve did a great job


Map of Macedon, NY

Tec was able to fix my issue without the parts Maytag said I needed. Maytag phone support didnt know what they were doing.




Review of Appliance Tec


Map of Macedon, NY

Great service




Review of Appliance Tec


Map of Macedon, NY

Jim




Review of Appliance Tec

Corrected squeaky door on new dishwasher, now it drops to the floor if you don't hold it. Calling for return visit.


Map of Macedon, NY

Very attentive to our needs and situation




Review of Appliance Tec

Dave remembers us, is very capable and always goes above and beyond to take care of us.


Map of Macedon, NY

Highly Recommended




Review of Appliance Tec

Ice Maker needed replacement, and Dave Long did an exceptional job replacing it!


Great Service!




Review of Appliance Tec

Evan was professional, friendly, and showed up when he said he would. Quick diagnosis and repair.


Great repair and quick




Review of Appliance Tec


Owner




Review of Appliance Tec


very professional




Review of Appliance Tec


Appliance




Review of Appliance Tec

Very helpful tech, diagnosed issue and fixed it.


Scot




Review of Appliance Tec

Evan was very polite and efficient. He was done very quickly.


Washer repair




Review of Appliance Tec


Susan




Review of Appliance Tec

Received a text when Mike was going to be a little late. Much appreciated. And he was it was only a short delay


Great Service




Review of Appliance Tec

The Tec was very friendly and knowledgeable.


Tanner R.

Tanner R.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Q1 no q2 no q3 noComplaint of no ice. Even since new ice maker. Measured temperature of freezer at 5 degrees.Followed service pointer Pointer #: W10798347 and power cycled unit. After doing so was able to observe ice maker moving into home position and begin ice harvest. Ran ice harvest in diagnostic and unit tested good. Ran ice fill test and ice filled properly. Exited service mode. Power cycled unit again. Customer will reach ATEC if issue does not resolve. Order ACU W11035841 for return visit. Ice maker has capacity to make ice and control is not sending the signal.

Near Fawn Dr, Macedon, NY 14502
Tanner R.

Tanner R.

DRYER MAYTAG MED6630HC1 Q1 no q2 no q3 noReplaced water valve and nozzle assembly. Tested unit and unit tested good.

Near Drumlin Dr, Macedon, NY 14502
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW4 Replacing console due to unit failing to responds to commands. Unit was displaying f6e3 for UI and CCU failing to communicate. Replaced console. Tested unit. Unit tested good

Near Frey Rd, Macedon, NY 14502
Tanner R.

Tanner R.

DRYER MAYTAG MED6630HC1 Q1 no q2 no q3 noReplaced thermistor. Tested unit and unit tested good. Complaint of dryer noise. Advised to unstack units to have quieter operationVerbal signature acknowledged

Near Drumlin Dr, Macedon, NY 14502
Steve M.

Steve M.

RANGE WHIRLPOOL WEE510S0FS2 Found oven over heating. During preheat it reached 500 degrees. Ordering control and sensor; ordrng 1 W10833885 (sensor) and 1 W10894098 (cntrl-elec)

Near Parkwood Dr, Macedon, NY 14502
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW4 Customer stating that unit is failing to accept commands. Upon inspection discovered f6e2 error code stored for unit failing to communicate with acu. Console will need to be replaced. Ordering console ; ordrng 1 W11112656 (CONSOLE ) and 1 W11170706 (CONTROL )

Near Frey Rd, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Ordering ice maker for not producing ice. ; rqstng P&A on 1 W10873791 (icemaker)

Near Fawn Dr, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Replaced evaporator cover for fan not running. The fan started running and unit is cooling

Near Farmington Rd, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Found fresh food section evap full of ice and frost. Ordering cover. Change defrost mode to daily; ordrng 1 W11395558 (COVER)

Near Farmington Rd, Macedon, NY 14502
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE334GPS0 Adjusting feet on unit due to door making contact with cabinet before latch is catching. Adjusted feet and tested for customer. Unit tested good

Near Deer Meadow Run, Macedon, NY 14502
Evan E.

Evan E.

MICROWAVE WHIRLPOOL KMHC319ESS4 Customer stating that unit is failing to heat properly. Discovered that control is causing issue due to relay for magnetron failing to open during cycle. Ordering control ; ordrng 1 W11413135 (CONTROL )

Near Smugglers Cove, Macedon, NY 14502
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS4 Customer stated that unit is failing to run wash cycle. Discovered error code 4-3 for wash motor failure. Replaced wash motor. Tested unit . Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Fairway 18, Macedon, NY 14502
Steve M.

Steve M.

MICROWAVE KITCHENAID KMCS1016GBS This unit has total replacement warranty. No service warranty.

Near Ryan Rd, Macedon, NY 14502
Evan E.

Evan E.

RANGE WHIRLPOOL WFE505W0HB2 Customer stating that unit was flashing F 21 code for Stuck key. Replaced control. Ran test bake cycle. Unit tested good

Near Quaker Rd, Macedon, NY 14502
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KBFN506ESS Customer stated that unit is failing to stop making ice due to ice bar coming detached from ice. Reattached I’ve bar and tested ice maker. Unit tested good

Near Monroe-Wayne County Line Rd, Macedon, NY 14502
Tanner R.

Tanner R.

DISHWASHER KITCHENAID KDTM404KPS0 Q1 no Q2 no Q3 no Complaint of unit running on its own. Would not complete a cycle just running randomly.Was able to put unit in service diagnostics. However unit would not go into error diagnostics. Would not advance into diagnostics cycle. Ordering new UI and panel. Parts not available. Scheduled for two weeks out and ATEC will advise customer if parts obtained.; ordrng 1 W11348059 (ACU) and 1 W11099338 (Console)

Near Stone St, Macedon, NY 14502
Tanner R.

Tanner R.

DISHWASHER MAYTAG MDB9979SKZ0 Q1 no Q2 no Q3 no Complaint of drain problem. Disassembled drain and found metal piece in drain. Ordering new drain pump.; ordrng 1 W11412663 (Drain pump)

Near Macedon Pkwy, Macedon, NY 14502
Tanner R.

Tanner R.

WASHER MAYTAG MVW7232HW0 Q1 no Q2 no Q3 no Complaint of no spin/drain.Following stored errors:F7E9 locked rotorF0E9 off balance pause F0E5 off balance loadF0E3 overload Ran drain via manual diagnostics and drain tested good. Hand spin basket without issue. Ran heavy agitate and high spin and unit tested good. Drain issues will cause a no spin. Customers drain set up may have contributed to drain issues. Lid locks. No repair recommended for this unit.

Near Macedon Pkwy, Macedon, NY 14502
Evan E.

Evan E.

RANGE MAYTAG MET8800FZ01 Customer stated that unit is producing rattling noise while unit is preheating. Discovered that bracket for convection fan is rattling. Tightened bracket and tested unit for customer. Unit tested good

Near Walworth Penfield Rd, Macedon, NY 14502
Dave F.

Dave F.

OVEN KITCHENAID KOCE500ESS09 Replaced both hinges on door and frame panel . Replaced oven vent due to the hinge failing and bending the the vent so the frame of the door wouldnt close right . Tested unit . Tested good

Near Farmington Rd, Macedon, NY 14502
Dave F.

Dave F.

RANGE JENN AIR JDS9860CDB00 Bake element is getting power but is not heating . Ordering bake element ; rqstng P&A on 1 WPW10310274 (elmnt-bake)

Near Poplar St, Macedon, NY 14502
Tanner R.

Tanner R.

DISHWASHER KITCHENAID KDTE334GPS0 Q1 no Q2 no Q3 no Complaint of no drain. Inspected drain loop for clogs or impingement and none found. Measured resistance of drain pump at 88.7 Ohms. Per tech sheet valid resistance reading for drain pump is 15-60Ohms. At rest without heavy use pump typically measures 25 ohms. Drain pump resistance too high. Ordering drain pump.; ordrng 1 WPW10531320 (Drain pump)

Near Macedon Pkwy, Macedon, NY 14502
Tanner R.

Tanner R.

WASHER MAYTAG MVWB835DW5 Q1 no Q2 no Q3 no Complaint of Unit powering on. Will constantly shift but never start a wash cycle. When put into diagnostics mode UI blinks then shuts off. Unable to obtain error messages.Measured power to ACU and measured 104 VAC. Unit not getting sufficient power. Advised customer seek qualified electrician.

Near Penfield Rd, Macedon, NY 14502
Tanner R.

Tanner R.

DRYER MAYTAG MED6630HC1 Q1 no Q2 no Q3 no UI did not need to be replaced. Based on further conversation with techline the verbiage in use and care guide was incorrect. When correct instructed on how to adjust cycle signal was able to do so.

Near Drumlin Dr, Macedon, NY 14502
Tanner R.

Tanner R.

WASHER MAYTAG MHW5630HC0 Q1 no Q2 no Q3 no Replaced UI. Same experience as prior UI. Cycle signal functionality is not adjustable and does not match experience outlined in user manual. Additional complaint of intermittent wash stoppage. SR7728350110Techline advises that user guide is incorrect. Advised to quickly tap cycle signal and the signal options did change. With no stored errors techline would not advise on changing control to address intermittent wash stoppage. Confirmed unit is in own circuit and has proper polarity.Started multiple wash cycles trying to recreate complaint and on each wash cycle the unit moved from sense to wash properly.

Near Drumlin Dr, Macedon, NY 14502
Evan E.

Evan E.

DRYER WHIRLPOOL WED49STBW1 "Customer stating that unit will not run but interior light is on. Discovered that tab for door switch is broken causing issue. Ordering door switch ; ordrng 1 WPW10569603 (DOOR SWITCH ), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

Near Macedon Pkwy, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR MAYTAG MBF2258FEZ04 Crisper bin drawers were not level .found that they were not installed correctly. Items freezing toward back. Turned freezer down to 3 customer will monitor. Leveled the legs on unit . Unit tested good .

Near Bills Rd, Macedon, NY 14502
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8500DC5 "Replaced control and drain pump , calibrated unit and ran auto diagnostics. Unit tested good ."

Near Macedon Pkwy, Macedon, NY 14502
Dave F.

Dave F.

FREEZER WHIRLPOOL WZC3122DW00 Replaced thermostat . Tested unit . Tested good

Near Farmview Dr, Macedon, NY 14502
David L.

David L.

DRYER WHIRLPOOL MEDC215EW Open thermal fuse is preventing use. Ordered fuse ; rqstng P&A on 1 3392519 (thermal fuse)

Near Jacobs Rd, Macedon, NY 14502
Evan E.

Evan E.

WASHER MAYTAG MHW7000XW2 Customer stated that unit was very loud while in spin. Upon inspection discovered that bearing inside tub is failing causing unit to run very noisy while in spin. Replaced tub assembly. Ran test cycle. Unit completed cycle as it should. Unit tested good

Near Woodlands Cir, Macedon, NY 14502
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 Installed vent cap for unit leaking . Tested unit in diagnostics.unit tested good .

Near Drumlin Dr, Macedon, NY 14502
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer stated that none of the interior lights are working on the fridge or freezer compartment. Cycled power on unit but lights are still not on. Checked for voltage on at LED driver board. Confirmed driver board is receiving voltage. Led driver board is failing causing issue. Ordering driver board ; ordrng 1 W10790783 (LED LIGHT BOARD ), dspstn on spec-tagged invntry: 1 W11205083 MODULE"

Near Wilson Rd, Macedon, NY 14502
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE334GPS0 Replacing control board due to unit displaying error code 4-4 for wash motor failure. Replaced control and ran test cycle unit completed cycle as it should. Unit tested good

Near Plank Rd, Macedon, NY 14502