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for Macedon, NY
Prompt & Professional
Margaret - Macedon, NY
Very satisfied with Evan’s efficient & knowledgable service.
Ellen - Macedon, NY
Mark - Macedon, NY
I think Steve did a great job
Tec was able to fix my issue without the parts Maytag said I needed. Maytag phone support didnt know what they were doing.
David - Macedon, NY
Leah - Macedon, NY
Jim - Macedon, NY
Corrected squeaky door on new dishwasher, now it drops to the floor if you don't hold it. Calling for return visit.
Very attentive to our needs and situation
Anne - Macedon, NY
Dave remembers us, is very capable and always goes above and beyond to take care of us.
Bill - Macedon, NY
Ice Maker needed replacement, and Dave Long did an exceptional job replacing it!
Karen - Macedon, NY
Evan was professional, friendly, and showed up when he said he would. Quick diagnosis and repair.
Great repair and quick
Christian - Macedon, NY
Jonathan - Macedon, NY
Lois - Macedon, NY
Angelo - Macedon, NY
Very helpful tech, diagnosed issue and fixed it.
Scot - Macedon, NY
Evan was very polite and efficient. He was done very quickly.
Macedon - Macedon, NY
Mike - Macedon, NY
Received a text when Mike was going to be a little late. Much appreciated. And he was it was only a short delay
Heather - Macedon, NY
The Tec was very friendly and knowledgeable.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer stated that none of the interior lights are working on the fridge or freezer compartment. Cycled power on unit but lights are still not on. Checked for voltage on at LED driver board. Confirmed driver board is receiving voltage. Led driver board is failing causing issue. Ordering driver board ; ordrng 1 W10790783 (LED LIGHT BOARD ), dspstn on spec-tagged invntry: 1 W11205083 MODULE"
DISHWASHER KITCHENAID KDPE334GPS0 Replacing control board due to unit displaying error code 4-4 for wash motor failure. Replaced control and ran test cycle unit completed cycle as it should. Unit tested good
MICROWAVE WHIRLPOOL UMV1160CS8 Replacing control due to unit displaying f1e4 code for relay failure. Replaced control and tested unit. Unit tested good
DISHWASHER KITCHENAID KDPE334GPS0 Customer stating that unit will not run cycle. Unit is running for short period of time and then shutting off. Checked for codes. Unit displaying code 4-4 for wash motor failure. Ran diagnostic cycle. Unit completed cycle as it should. Suspecting issue with control due to error code and wash motor operating as it should. Ordering control ; ordrng 1 W11120155 (CONTROL) and 1 W11162733 (WASH MOTOR )
WASHER WHIRLPOOL WFW8540FW1 Customer stated that unit would not unlock door and was making a noise. Upon inspection discovered that unit was in drain lockout mode. Unlocked door manually and removed clothing. Discovered error code f3e1 for pressure system fault. Removed pressure hose to inspect. Discovered hose was not seated on air trap correctly causing issue. Reseated hose and ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
DISHWASHER MAYTAG MDB4949SHB0 Replacing water valve due to unit failing to fill when running wash cycle. Replaced valve and ran diagnostic cycle. Unit tested good
DISHWASHER MAYTAG MDB8979SEZ0 "Replacing tracks and and rack adjuster due to old tracks welds snapping causing adjusters and rack leveler to break. Adjusters and rack leveler have broken due to welds snapping on tracks. Replaced all parts. Unit tested good. Please use s22916 to cover P&L for tracks and adjusters ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 The refrigerator is not defrosting. Bimetal and heater tests good. The u it needs a control. Defrosted unit for customer and he is going to replace.
DISHWASHER MAYTAG MDB8979SEZ0 "Adjusters are broken due to track failure . Ordering new adjusters WPW10609578 , WPW10609579 . Bring tracks with me . Using s code S22916; ordrng 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
REFRIGERATOR WHIRLPOOL WRV976FDEM01 Found no lights on in refrigerator and freezer is 40. Removed power to pantry door. Then reset power to refrigerator. Lights came on. Removed back wall in freezer and tested. The evaporator is cooling but only half frost pattern. Customer is going to monitor until morning. If lights go out again order harness. If temp is to high in the freezer. It will need sealed system work. ; rqstng P&A on 1 W10512203 (harns-wire)
DRYER WHIRLPOOL WED4815EW1 Replaced motor and belt motor shaft sheared off and torn belt. The dryer tested good. ; dspstn on spec-tagged invntry: 1 341241 BELT
RANGE WHIRLPOOL WFE320M0ES1 Customer stating that unit is displaying f9 code. Discovered that unit does not have correct power cord on machine. Ordering correct cord ; ordrng 1 WX09X10006 (3 WIRE CORD )
DISHWASHER KITCHENAID KDTE334GPS0 Console is cracked on top causing unit not to function. Ordering console ; ordrng 1 W11165145 (CONSOLE )
DRYER MAYTAG MED8630HC1 Unit not hooking to wifi for customer so use remote enable function. Was able to get unit to connect to wifi and work using customers cell phone .
WASHER MAYTAG MVWC465HW2 "Found hot water shut off to machine and the temp selection was on cold. Informed customer that if hot water is off, then the temp selection must be on tap cold setting or the washer will not finish cycle. Ran automatic test cycle and the washer worked as expected."
WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was not latching lid when going to wash cycle. Could hear unit clicking but never latching. Checked for codes unit was displaying code F5E2 for lid lock fault. Tested latch in manual test mode. Unit would not latch. Replaced latch assembly and tested unit. Unit now locking lid as it should. Ran diagnostic cycle to confirm function. Unit tested good
WASHER MAYTAG MVWC465HW2 Customer stated unit was stuck in sending mode and would never move to next portion of cycle. Checked for error codes. Unit was displaying code 8-1 for long fill. Inspected hoses and discovered that hot valve on house side was seized shut causing unit not to receive hot water. This is cause for issue. Advised customer that hot water valve will need to be repaired/replaced in order for unit to function properly. Unit itself tested good
REFRIGERATOR WHIRLPOOL WRF560SEYW00 Replaced the mullion for door not closing. The door tested good.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced springs , bushings and pads on hinges . Moved springs a notch back . Tested unit . Tested good ."
WASHER MAYTAG MVWB835DW4 Customer stated that unit was flashing LF code during beginning of cycle. Checked for codes. Unit displaying f3e2 (inlet water temp fault) and f8e1 (long fill) discovered that hot valve was not actuating correctly. Replaced water valve and ran diagnostic cycle. Unit completed cycle as it should. Unit is now filling as it should ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
OVEN WHIRLPOOL WOS51ES4ES01 "Replacing control, thermal fuse and blower fan due to customer running self clean on oven and unit blowing thermal fuse and causing control board not to send heat to bake or broil elements. Replaced control . Replaced fuse and replaced fan. Reassembled unit and ran test preheat to 350. Unit tested good"
OVEN WHIRLPOOL WFE505W0HW1 Customer complaining of things taking to long to cook. Calibrated temp up 20 degrees. The bake element was squeaking. Added foil tape to bake element legs. The oven preheated as expected. The oven tested good.
DRYER WHIRLPOOL MED5630HW0 Customer stated that unit was dripping cycle before items are dry and door is not shutting properly. Discovered that hinge is was loose causing issue with door. Tightened hinge and door is now shutting as it should. Checked for error codes. No codes were present. Ran test cycle to confirm unit was heating properly. Spoke with customer about correct loading and cycle selection advised customer that if loss is not large enough items will not pass moisture sensor consistently therefore causing sensor to think items are dry. Advised them to either wash larger loads or used timed dry setting
REFRIGERATOR MAYTAG M1TXEGMYW00 Unit is colder in the fresh food section that it needs to be. Customer may be hearing fan come on and off in the unit due to bad thermostat. thermostat WPW10584888 . Customer will decide on repair .
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit was not washing properly. Upon inspection discovered that water valve was underneath sink was off. Once tiring valve on unit ran as it should. Customer also stated that door was very squeaky while opening and shutting. Greased hinges and tested door. Unit tested good
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that unit was not cleaning dishes and was not dissolving soap. Checked for error codes. Discovered unit was displaying code 4-3 for wash motor not running. Unit would fill but was never moving water through the cabinet. Replaced wash motor and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good
DRYER WHIRLPOOL WED6620HC1 Replacing control due to unit failing to run cycle. Replaced control and ran test cycle. Unit tested good
WASHER MAYTAG MVWC416FW1 Customer stated that agitator tube had fallen off. Discovered that hole in bottom of agitator tube is becoming too wide causing bolt to slip through. Tube needs to be replaced. Customer does not want to replace tube at this time. Installed larger washer on bottom of agitator tube and loctite on bolt to prevent issue from Happening again. Advised customer correct fix is to replace tube. Ran test cycle. New washer and loctite on bolt seem to be holding tube in place. Unit tested good W10836692
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit is building ice on the fresh food section floor due to a restricted drain tube. Cleaned tube and removed installed newHarness
MICROWAVE WHIRLPOOL WMH31017HW3 Customer stating that unit is not heating. Upon inspection discovered that magnetron is failing to run during cycle. Ordering magnetron capacitor & diode ; ordrng 1 W10754299 (MAGNETRON ) and 1 W10850446 (CAPACITOR ) and 1 W11256462 (DIODE )
DRYER WHIRLPOOL WED6620HC1 Customer stating that unit is not running through entire cycle. Checked for codes. No codes were present. Discovered unit is losing power then flashing PF ordering control ; ordrng 1 W11350214 (CONTROL )
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stating that unit is still leaking water into freezer after last repair. Discovered full sheet of ice on floor or refrigerator. Removed ice. Tech has already referred to service pointer W11092686D which requires moving thermistor do new location. Unit is still experiencing issue. Ordering evaporator harness with new thermistor ; ordrng 1 W11033168 (EVAP HARNESS )
DISHWASHER MAYTAG MDB4949SHZ0 Replaced motor sump for motor grinding. The dishwasher tests good
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced fan and fan support. Ran test four in diagnostics. Zip tied and foil taped thermistor in correct location according to Service pointer. Test four passed . Unit tested