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Local Reviews
for Lyons, NY
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Mark - Lyons, NY
very good job and was very cordial
excellent service
Paula - Lyons, NY
Great Service
Martin - Lyons, NY
The tech was very helpful and knowledgeable of the product and listened to my concerns. Spent all the time needed to fix the problem. Very clean and neat work practice also.
Great service
Gail - Lyons, NY
Whirlpool washer needed yet another user interface replaced. Frequent replacements discussed between techs & oil added to connections this time. Appreciate techs looking for solution to problem!
Very Friendly, Very Informative
Linda - Lyons, NY
Dave was very thorough. Explained what he was doing the whole time. He took the time to answer our questions about the different cycles on the washing machine.
Great service
Gail - Lyons, NY
Tec has provided great service to my washing machine numerous times. Always professional, courteous, & knowledgeable.
Great service
Gail - Lyons, NY
great job good price
Gary - Lyons, NY
Great service
Cathy - Lyons, NY
Very friendly and knowledgeable
Dave F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced defrost thermostat and evap motor . Tested unit . Tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit not defrosting in freezer . Found defrost bi metal was open . Tested in diagnostics test 6 . Power going to it but no heat. Order harness . Found hole bottom right of liner took photo . Repaired with perma gum . ; rqstng P&A on 1 W11032800 (motor-evap)
Evan E.
DRYER WHIRLPOOL WED5620HW0 Replacing heating element due to coil on original element snapping causing coil to test open. Replaced heating coil and ran test cycle. Unit tested good
Evan E.
MICROWAVE MAYTAG MMV4206FZ0 Customer stating that unit will not run and interior light is delayed when coming on. Discovered that micro switches are failing. Replaced switches with interlock kit. Tested unit. Unit tested good ; used 1 W11244490 (INTERLOCK) from stock
Dave F.
WASHER WHIRLPOOL WTW5100VQ0 Unit was not cycling between wash cycles correctly. Timer was bad. Replaced timer. Unit tested good.
Dave F.
WASHER WHIRLPOOL WTW5000DW2 Unit shaking a lot during spin cycle . Made sure unit was level and that the legs were adjusted so it did not move as much . Calibrated unit and tested in auto diagnostics. Tested good . Unit had no error codes . Ran heavy towels got them wet and then ran drain and spin . Unit is working as expected.. gave tips for best wash cycles.
Dave F.
DISHWASHER MAYTAG MDB8989SHB0 F6E1 water level low error code . Found debris inside drain hose causing the dishwasher to drain the water during the wash cycle . Removed debris . Tested unit . Unit is working as expected.
Dave F.
WASHER WHIRLPOOL WTW4816FW2 F8E1 long fill error code . Found the cold water was very slow . Cleaned filter inside unit . Washer is now filling as expected. If problem persists order W11210459 water valve and W11170319 control; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
Dave F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Ice maker fan not working . Installed the adapter kit with . After installing the ice maker adapter the ice maker fan started working . Customer will monitor. If problem persists order W10846539 ice maker fan . Cycled ice maker . Ice maker tested good . Evap fans are working and the door gaskets are sealing good . Adjusted fresh food section to recommend 37. And freezer to -2 . Unit tested good .
Evan E.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer stating that ice is forming in freezer. Inspected door seal upon arrival. Seal is forming to door as it should. Referring to service pointer W10842568. Ordering W10864518; ordrng 1 W10842568 (ADAPTER KIT ), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN"
Dave F.
WASHER WHIRLPOOL WTW8040DW4 Replaced water valve housing on unit . Calibrated unit . Tested unit in auto diagnostics. Unit tested good .
Dave F.
WASHER WHIRLPOOL WTW8040DW4 F8E1 long fill error code . F3E2 inlet temp fault . Tested unit in diagnostics. Water valve is not working . Ordering housing W11173597; ordrng 1 W11173597 (housing)
Evan E.
WASHER WHIRLPOOL WTW7300DW0 Customer is having same issue as before User interface will not respond to commands. Customer lives in hard water area. Connections are becoming corroded due to this. Unit was displaying error code 6-3 for UI failing to communicate with CCU. Removed old UI and installed new UI. Before installing new UI used dielectric grease on UI connector and control connections. Installed new UI and ran test cycle. Unit completed cycle as it should. Unit tested good
Evan E.
REFRIGERATOR KENMORE 25368972800 Customer stated that unit was not freezing items in the freezer. Upon inspection of evaporator discovered large chunk of ice on top right corner of evaporator. Removed ice. Evaporator is ice cold at bottom but top coils are room temperature. Evaporator has leak. Unit will need sealed system work. Quoted customer to replace evaporator and Uv Drier. Customer has decided to replace unit.
Dave F.
WASHER MAYTAG MVWX655DW1 F8E1 long fill error code . Found the water valve filters were plugged not allowing the water to go into the unit fast enough. Cleaned filters. Calibrated unit . Ran in auto diagnostics. Unit tested good . If problem persists order W11127357 water valve housing .; dspstn on spec-tagged invntry: 1 W11158831 CAPACITOR
Evan E.
DISHWASHER MAYTAG MDB4949SHW0 Customer stated unit is starting cycle on its own. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. After diagnostic cycle finished unit began to start cycle immediately after. Replaced control and ran test cycle again. Unit completed cycle and shut off as it should. Unit tested good
Shaiman C.
WASHER MAYTAG MVWP475EW0 Customer states water isn’t coming out the way it should. F8E1 error code stored. Replaced valves & calibrated. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1621QB2 Re diagnosed the refrigerator. The unit would start and then shut off shortly after. Put a main control it to see if it's a board problem. Same result. Did not replace. Tested compressor and found low charge but the compressor shouldhave been running full time but was off and cold like it was not trying to run. Added refrigerant to see if that made a difference. If problem persist replace refrigerator.
Steve M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced evaporator and compressor for open windings on compressor and leaking evaporator. The refrigerator is cooling. ; used 2 WPW10143759 (DRIER-UV DYE) from stock
Dave F.
WASHER MAYTAG MVWC465HW2 Lid lock was locked . Was able to get the lid lock unlocked . Tested unit . Calibrated and ran in auto diagnostics. Tested good .
Steve M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found compressor start winding open and a leak in the evaporator. The maintenance person found loose connections in breaker. He is repairing circuit breaker. Ordering compressor and evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Steve M.
WASHER AMANA NTW4516FW1 Found the cold water valve was full of debris causing a long fill error that is preventing wash. Removed debris and customer is going to put in hose screens.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1621QB2 Found when the compressor starts the whole unit restarts. The. Ompressor will not stay running. The refrigerator needs a compressor. The cost of the repair will outweigh the cost of new refrigerator.
Dave F.
WASHER WHIRLPOOL WTW7040DW0 F5 E3 F5 E2 . Lid lock error codes . Replaced lid lock with W10810403. Calibrated unit and ran in auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced compressor for not cooling. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Dave F.
WASHER MAYTAG MVWX655DW1 F9E1 long drain error code . Found there was a nail in the drain pump not allowing it to drain. Removed nail . Calibrated unit . Tested unit in auto diagnostics. Tested good ..
Dave F.
MICROWAVE WHIRLPOOL UMV1160CB6 "Replaced all high voltage parts for being burned . Magnetron, diode, high voltage transformer and capacitor. .tested unit . Tested good; dspstn on spec-tagged invntry: 1 W10216360 MAGNETORN"
Dave F.
MICROWAVE WHIRLPOOL UMV1160CB6 "Called Techline SR 7724654164 . High voltage transformer is burnt . Techline said to order transformer W10836753 , diode W10492278 , capacitor W10850446; ordrng 1 W10492278 (diode) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)"
Dave F.
WASHER WHIRLPOOL WTW7300DW0 Replaced user interface. Calibrated unit . Ran in auto diagnostics. Tested good .Called techline SR 7724640297 . Documented findings
Dave F.
WASHER WHIRLPOOL WTW7300DW0 Replaced user interface with one that was already there from previous visits . Calibrated washer and ran unit in diagnostics. Tested good .
Evan E.
WASHER MAYTAG MVWB880BW0 Customer stated unit was flashing f51 error code during cycle. Code is for rotor position sensor failing. Inspected rotor discovered bolt for rotor was loose. Removed rotor discovered that bearing nut had come loose this was causing issue. Tightened nut. Reattached rotor. Ran test cycle Unit tested good Just collecting service call fee; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Steve M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found defrost thermostat open causing unit to not defrost and not cool. Replaced thermostat and refrigerator tested good. ; used 1 WP4387503 (DEFROST TSTAT 60) from stock
Evan E.
WASHER WHIRLPOOL WFW5620HW0 Customer stated unit would not start cycle. Checked for error codes. No codes present . Ran test cycle. Unit will not spin during test cycle. Attempted to run drain and spin unit will not spin. Can hear relay for motor clicking on control board upon further inspection discovered that led light on control is blinking after control has been powered on. According to test 1 on tech sheet If led is blinking after 10 seconds then micro controller is not responding. Ordering ACU ACU is factory order will take 5 days to get part; ordrng 1 W11322903 (CONTROL)
Evan E.
OVEN WHIRLPOOL WFE714HLAS0 Replaced oven sensor due to unit not getting up to temp.Old sensor was failing unit would take 1 hour to preheat.Replaced sensor Customer stated door light is staying on upon inspection discovered switch is failing Ordering switch; ordrng 1 WP9757262 (swtch-lite)