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for Linwood, NY
Linda Lapp - Linwood, NY
Excellent customer service. Fixed problem and was very professional.
COOKTOP KITCHENAID KGCC566RBL07 Removed cook top and removed glass. The cooktop looks good. Reassemble and the cooktop is fitting and working as expected. Adjusted burner for simmer due to propane conversion. The cook top tests good.
COOKTOP KITCHENAID KGCC566RBL07 Cooktop has a stress crack on top of unit from the frame being bowed . Replaced cooktop and noticed that the center of the unit was lift up high on and not laying flat on frame . Tried multiple times to move cooktop around with no success to make it fit right . Called techline they were closed . Took photos . ; O-emld tckt
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced air diffuser for damper grinding. The damper tested good.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 The diffuser is grinding when opening and closing. Ordering diffuser; ordrng 1 W11164593 (DIFFUSER)
WASHER MAYTAG MVWC565FW1 Found long fill error code. Found the cold water valve was restricted with debris. Removed debris. Tested washer in diagnostics and it passed all tests
MICROWAVE MAYTAG MMV4205FB3 Found the microwave was in demo mode preventing turntable from turning and not heating. Showed customer the option menu to put microwave back in regular cooking mode. Charged 1/2 service fee.