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for Kendall, NY
He was a very polite professional man
Christa - Kendall, NY
He let me explain everything and then did trouble shooting and had it fixed /part replaced in no time.
We Worked It Out!!!
Jeffrey - Kendall, NY
After a couple of "hiccups" with our service call, it all came together! Thanks!
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced ice maker that was leaking into the ice bin. Leveled and tested.
DISHWASHER WHIRLPOOL WDT710PAYM3 Wlq8b00wp1Called safety team for parts auth. Repaired harness. Unit tested good
DISHWASHER WHIRLPOOL WDT710PAYM3 Auth is needed to complete repair for parts and labor. Rescheduled for Monday to get auth; schdld next appmnt for 8/19 MON !
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced freezer led module due to no light. Unit tested good.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Rebooted unit per service bulletin. Lights did not go on, indicating the problem isn't the elec control. Ordering lights for freezer and ff.; ordrng 1 FFLIGHT and 1 FREEZERLIGHT"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "WRT311FZDW01 VS73295208 are the model and serial of old fridge, new fridge model and serial are listed in the UIS, whirlpool exchanged the fridge and the new date below is the exchange date and the unit is under warranty. Replaced evap fan that was not running and not cooling the fridge section.; ordrng 1 W11026417*SENDDIRECTTOCUSTOMER* (damper-air), used 1 WP2315539 (MOTOR-EVAP) from stock"
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Replaced ui that the display was no longer showing all segments. Checked unit out, all checks okay."
DRYER WHIRLPOOL WED6600VW0 Replaced fixed thermal fuse that opened up and was not sending power to the element causing no heat and clothes not to dry. Tested unit and unit is working.
DRYER WHIRLPOOL WED6600VW0 "Unit has no heat, found an open high limit thermal fuse, ordering thermal fuse.; rqstng P&A on 1 WP8577891 (thrmst-fix)"