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Local Reviews
for Irondequoit, NY
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Donald - Irondequoit, NY
David arrived within the expected time frame, thoroughly researched our problem and presented us with several recommendations (service call was within the 1 year warranty period).
Excellent service!
Joan - Irondequoit, NY
Kyle
Kyle - Irondequoit, NY
Evan was great, arrived at the appointed time, called ahead, quickly diagnosed, explained, and corrected the problem, and was very friendly!
Jean
Jean - Irondequoit, NY
Great commucator. Technically strong. Washer is working well. Highly recommend.
Victor
Victor - Irondequoit, NY
Great service
tech was wonderful to deal with
Susan - Irondequoit, NY
this is not our first rodeo with Appliance Tech have always been satisfied with the service
Mary
Mary - Irondequoit, NY
Great service. Completed the job efficiently and quick.
Thank you Dave
Matthew - Irondequoit, NY
Dave did a great job diagnosing the problem and making the repair in a timely manner. He laid out all my options and gave me time to decide. Throughout the process he was supportive and was not pushing me to do anything that I was not comfortable with.
Great
Debra - Irondequoit, NY
First time customer
Brian - Irondequoit, NY
Great Service and very knowledgeable!
Francine
Francine - Irondequoit, NY
Dave was very nice knew what he was doing came prepared. He was friendly. From 1 to 10 I give Dave a 10
Mary
Mary - Irondequoit, NY
David was very knowledgeable and very able to offer options
Very helpful
Joseph - Irondequoit, NY
Chris
Christine - Irondequoit, NY
On time, very knowledgeable and friendly
Raymond - Irondequoit, NY
Great representation for your company. This was basically just having to reset something but I was changed 97.00. Very unreasonable price.
great Service
Jean - Irondequoit, NY
Very professional. Took the time to explain the problem to me.
FREEZER REPAIR
Tom - Irondequoit, NY
I was very happy with whole team at Appliance Tec. Starting with Jeff in the office. He was very polite. The response time for my service call was less than 30 minutes. The tech. Dave was great as well, very polite,clean and efficient. the repair took less than an hour and he replaced the bad part at no cost for the part. I only had to pay for the service call, which was very reasonable for a weekend service call. The freezer works perfectly. Thanks to all.
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 The compressor was vibrating the suction line on the base plate when shutting off. Moved tubing away from baseplate. Unit tested good
Shaiman C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced OWI sensor. Repair successful.
David L.
REFRIGERATOR FRIGIDAIRE PHSC39EHSS2 "Checked Inverted, unit is not cooling properly. Determined needs new inverter to fix problem.; ordrng 1 241577501 (Inverter)"
David L.
OVEN WHIRLPOOL WEG750HOHZ0 Installed Control Panel. Unit Operates As Intended.
David L.
OVEN WHIRLPOOL WEG750HOHZ0 Touch screen is unresponsive. Ordering UI; rqstng P&A on 1 W11339755 (CONSOLE)
Evan E.
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stating that unit will not respond to commands. Upon inspection discovered that UI was dead. UI is receiving power but failing to run. Ordering user interface. ; ordrng 1 W10917737 (USER INTERFACE)
Shaiman C.
OVEN WHIRLPOOL WFE515S0EB0 Received infinite switch was defective. Re-ordering new switch.; ordrng 1 WP3149404 (SWITCH)
David L.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Customer had a build up of frost in the freezer. Frost has dissipated since call was placed. Checked thermistors due to customers concern of the fresh food section reading 30 on their thermometer intermittently. Thermistors checked good in diagnostics agains my digital thermometer in both sections. Verified that control is reading damper position properly. Checked freezer door seal for obstructions. Did not find anything blocking door.
David L.
REFRIGERATOR KITCHENAID KRFC704FBS00 Called tech line to document sealed system issue. 7726814185 They wanted the unit recharged before helping with a diagnosis. Homed 3 way valve and recovered refrigerant. Vacuumed unit from both sides so it could be recharged. Unit held a good vacuum. Recharged unit began cooking after plugged back in. Waited for 3 way valve to change position from freezer to fresh food. Customer to monitor
David L.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Unit is not keeping temperature in either compartment. Only a partial frost pattern is developing. Quoted for an evaporator and drier. Customer is going to think about the repair and will contact the office if they wish to proceed
David L.
REFRIGERATOR WHIRLPOOL MBF1958FEZ03 Freezer was not shutting due to wire rack being installed crooked. Adjusted rack so the door would seal.
David L.
WASHER GE GTW460ASJ4WW Replaced leaking fill valve customer to monitor. ; used 1 SH1500 (SHIPPING&HANDLING) from stock
David L.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced compressor due to unit not cooling.Customer to monitor customer was not home for a signature
Shaiman C.
WASHER MAYTAG MVWC200XW1 "Customer reports unit will fill, but won’t agitate, and doesn’t fill all the way up during rinse for normal & delicate. One time event of a burning smell after multiple loads. F0E4 F7E5 error codes stored. Contacted the manufacturer technical support line. Agent suggests the control board, water inlet, shifter, and/or capacitor should be replaced. Unit completed an auto test, but agitation sounded weak. Further diagnosis discovered the smell is emitting from the motor. Shifter seems to be working as it should, same with the inlet valves. Suspecting a fail in the control board is causing the no fill during rinse & the little to no agitation. Motor and capacitor should also be replaced. SR: 7726713059; ordrng 1 W10393483 (CONTROL) and 1 W10804665 (CAPACITOR ) and 1 WPW10006416 (MOTOR) and 1 WPW10432353 (INLET VALVE ASSEMBLY )"
David L.
REFRIGERATOR KITCHENAID KRFC704FBS00 Compressor is running but not cooling. Another company had replaced the compressor a fewDays agoAnd the unit never cooled. Suspecting that the compressor was damaged during install scheduled for 1/2/20; ordrng 1 W11025999 (compressor)
David L.
WASHER GE GTW460ASJ4WW "Water is dripping into tub whileIdle ordering valve labor is 104.65; ordrng 1 WH13X26535 ( VALVE), used 1 SH1500 (SHIPPING&HANDLING) from stock"
Evan E.
DISHWASHER KITCHENAID KUDS03STSS2 Customer stated unit was not cleaning. Upon inspection discovered that chopper was clogged and would not cycle water through cabinet. Cleaned chopper cover and reinstalled. Ran test cycle. Unit now cycling water through the cabinet. Unit tested good
Shaiman C.
WASHER MAYTAG MVWX655DW1 "Customer concerned about the unit not agitating and strange noises. No error codes stored. During the auto test, the unit would agitate, but the wash plate seemed to just be floating on the driveshaft. Inspected the wash plate and discovered the splines were worn out. Replacing the wash plate, and also replacing the drive hub per technician suggestion. ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE), dspstn on spec-tagged invntry: 1 W10721967 CAM"
David L.
REFRIGERATOR MAYTAG MFF2055FRW00 Customer concerned with unit running a lot. Freezer at 0 and fresh food at 38. Freezer set one setting lower than minimum. Adjusted settings and explained why the unit has long run times for efficiencies. Freezer door was ajar tightened rail screws in freezer that were interfering with closure. Removed ice maker per customers request. Unit is testing good
Shaiman C.
WASHER WHIRLPOOL WTW4850HW1 "Customer states unit does not fill up with water completely; once it got to the “wash” step in the cycle, the machine stops all functions. F8E1 error code stored. Hot water valve in the home was shut off. Turned hot water valve on, then tested hot and cold valves in manual diagnostics. Hot and cold dispensed as it should. Unit completed auto test with no issues. Started a normal wash cycle to test. Unit testing good."
Evan E.
WASHER WHIRLPOOL WFW85HEFW1 Customer stated that unit is still experiencing same issue. Unit is going into drain lockout mode at end of cycle. Unit is failing to sense if water is remaining in tub at end of cycle. Checked for codes upon arrival. No codes were present. Removed drain pump filter. Filter screen is clear. Removed air trap and cleaned air trap. Confirmed that trap does not have any holes in trap or hose. Reinstalled trap and pressure hose. Ran normal cycle of towels while in home. Waited for entire cycle to finish. Unit completed cycle as it should. If customer continues to have issues order WPW10448876 (pressure switch )
Shaiman C.
WASHER WHIRLPOOL WTW5000DW2 Customer concerned about unit not passing the sensing cycle. F8E1 error code stored. Tested hot and cold valves and manual diagnostics. Hot water worked as it should; however cold water will not dispense. Replaced valves. Unit testing good.
David L.
MICROWAVE FRIGIDAIRE FGMV175QF Unit was tripping the breaker due to the secondary switch fusing together it’s contacts Unit tested good after the switch was replaced
David L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unit was not dispensing due to a frozen water bladder defrosted reservoir and adjusted RC temperature on the UI. Water dispensing normally after defrosting. Customer to monitor; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE-INLT
Shaiman C.
WASHER AMANA NTW4650YQ0 Replaced suspension. Repair successful.
Shaiman C.
WASHER MAYTAG MVWC565FW0 "Replace tub, agitator, And calibrated. Repair successful.; used 1 W10528947 (HUB) from stock"
Evan E.
RANGE AMANA AGR6603SFW2 Replacing burner head due to unit failing to light consistently. Replaced head but unit is stillHaving issues lighting. Ordering burner heads. Can ship burner heads to customer. Unit tested good otherwise ; ordrng 1 WPW10183375 (SHIP TO CUSTOMER )
David L.
REFRIGERATOR FRIGIDAIRE PLD535RFCO Installed upper sprayer. Did not charge
Shaiman C.
WASHER AMANA NTW4650YQ0 "Customer states the unit bangs around during spin cycle. F7E7 error code stored. Unit completed auto test as it should. Tested the suspension of the machine. When the basket is pushed down, the tub bounces more than it should. Suspecting worn suspension. Shocks should be replaced. ; ordrng 1 W10780048 (SUSPENSION )"
Shaiman C.
WASHER MAYTAG MVWC565FW0 "Customer reports the unit is not draining the way it should. F0E5 error codes stored. Ran an auto verification test. Once the unit reached the spin test, the agitator could be heard spinning in place. Remove the top lid and placed unit in manual spin. The agitator was moving but the basket was not. Suspected a worn hub, but could not get the agitator off. The agitator will have to be damaged in order to replace the hub. Replacing agitator and the drive hub. ; ordrng 1 W10528947 (HUB) and 1 W11161960 (AGITATOR )"
David L.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Replaced freezer door due to an open harness customer to monitor for ice
Evan E.
RANGE AMANA AGR6603SFW2 Customer stating that burner will not light consistently. Upon inspection discovered that Ignitor was failing causing issue. Replaced burner head and tested burner. Unit tested good. While testing burner discovered that right front burner was also failing to light. Ordering burner head ; ordrng 1 WPW10515455 (BURNER HEAD )
Shaiman C.
DRYER WHIRLPOOL WGD4616FW1 Replaced coils. Unit testing good.
David L.
WASHER MAYTAG MHW3505FW1 Checked unit for abnormal noise during spin. Ran diagnostics. Found rotor bolt has snapped off inside the tub bearing shaft. Will need to be extracted and replaced. Ordering bolt unit still under warranty; ordrng 1 W11253212 (screw)
David L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ Unit was leaking from the freezer due to a plugged defrost drain. Removed ice from freezer and cleared drain restriction.
Evan E.
RANGE JENN AIR JES9800CAS02 Customer stated that after cleaning oven unit will not run any cycles. Could not select any functions on unit. Keypad would only respond to certain functions. Shut power off at breaker and cycled back on. Inspected ribbon cable for UI. UI is still not responding to commands. Unit will need new UI. UI is factory order and dealer is currently showing 0 in stock. Marking job as complete unit able to locate part. Part # W10314417; ordrng 1 W10314417 (USER INTERFACE )
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer states unit is not drying dishes. No error codes stored. Ran the unit through a diagnostic cycle. Water temperature seems to be adequate, and the heater is functioning as it should. Suggested customer to run the water at the sink before starting the unit. No further repair necessary."
Evan E.
RANGE AMANA ARG7600WW Customer stated that they had put piece of plastic inside oven and caused large amount of smoke and fire dept had come and unit was not working since then. Tested bake and broil. Both are lighting as they should. Could not replicate issue while in home. Unit is testing good. Customer to monitor issue
David L.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Replaced evaporator and drier due to poor cooling. Unit tested good after install
David L.
WASHER WHIRLPOOL NA2457 The unit is installed in an alcove built on a cement slab. The water supply is leaking heavily inside the wall. Shut offs for the washer are closed and you can hear water spraying in the wall. Pics attached. Recommended that the customer call a plumber and to shut off the main to the house to minimize further damageUnable to get mod and serial because the units were pulled out right to wall
David L.
WASHER WHIRLPOOL WFW85HEFW1 Unit is in drain lockout pump is clear. Checked pressure switch and hose. Reseated connector to pressure switch. Drain pump shut off. Tested unit in diagnostics to verify operation. Unit completed the auto test. Unit testing good customer to monitor
Steve M.
REFRIGERATOR MAYTAG MRT311FFFH00 Caulked liner where it meets the cabinet for frost forming in freezer. Lowered front legs so door closes properly.
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated that unit was not spinning correctly. Checked for codes. Unit displaying basket speed fault code and motor fault code. Discovered that capacitor is failing causing issue. Replaced capacitor. Ran diagnostic cycle. Unit tested good ; used 1 W11395618 (CAPACITOR ) from stock
David L.
REFRIGERATOR AMANA BX21VC Unit is cooling poorly due to a low side leak. Unit is over 20 years old and the customer is not interested in a costly repair. They are going to replace
David L.
OVEN WHIRLPOOL WFE525S0HS0 Replaced damaged door and nameplate