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for Honeoye Falls, NY
Sal - Honeoye Falls, NY
Dave got here on time....super pleasant and very knowledgable.
Sherry - Honeoye Falls, NY
My Whirlpool refrigerator has cheap parts. The veggie drawer kept falling off the plastic track. The design is terrible! (Veggies are heavy, so the track should be along the bottom rather than along the top.) Steve managed to adjust the track and used two screws to keep that from happening again.
Joseph - Honeoye Falls, NY
Dave was very pleasant, seemed very knowledgeable and fixed our problem quickly.
Professional and effective
Greg - Honeoye Falls, NY
Dave was very professional and very quickly identified the problem. He also had the part with him based on his experience with the appliance and my description of the symptoms. Fixed it on the spot with no need for a return visit.
Keelee - Honeoye Falls, NY
Steve was great, he didn’t have the parts available at his 1st visit, but he was able to temporarily get my dishwasher rack to a usable state for me until he was able to return to install the parts. Thank you Steve!
Royal - Honeoye Falls, NY
Timothy - Honeoye Falls, NY
Dave arrived in the appointment window and called when he was on the way. He was very professional, and was able to very quickly diagnose the problem with the washer and get it repaired. Would highly recommend.
Prompt, Courteous, Knowledgeable
Tom - Honeoye Falls, NY
Joelle - Honeoye Falls, NY
I have no problem with my service or Steve ,the problem is with the dishwasher itself
Dianne - Honeoye Falls, NY
This company and their techs are very friendly. They diagnose every issue and make sure you understand the process.
knew what he was doing
Franz - Honeoye Falls, NY
Michael - Honeoye Falls, NY
Carol - Honeoye Falls, NY
Dave was efficient, friendly, nice to my dog, explained stuff to me.
Kathleen - Honeoye Falls, NY
warranty. tech very helpful
Isacc - Honeoye Falls, NY
Great service. David was quick to diagnose and order the parts and come back and fix the washer
Kevin - Honeoye Falls, NY
Joelle - Honeoye Falls, NY
Was helpful, not sure the machine will perform like I want but there’s not much else they can do
Andy - Honeoye Falls, NY
Friendly ,Professional & Convenient !
Bobbie - Honeoye Falls, NY
Jeremy - Honeoye Falls, NY
Dave is awesome. Unfortunately he had to come back and now waiting on part. Not his fault but making it right (hopefully)
MICROWAVE MAYTAG MMV4207JZ0 Unit is brand new . Bulb was broken on delivery. Customer is going to seek a new bulb if customer can not find a new bulb the part number is 8206232A for the bulb . Unit is less then 30 days old
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced left rack and shimmed over center rack for door falling. The drawer is not falling off during testing.
DISHWASHER KITCHENAID KDTE204DSS0 F8E4 drain electrical issue .F4E4 wash pump failure . Controls not sending power to wash pump or drain pump . . Replaced control . Testing unit in diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 w10657427 CONTROL
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced upper and lower spray arms
WASHER AMANA NTW4516FW3 Washer has no errors codes . Calibrated unit .tested in auto diagnostics .leveled Unit . Tested good . Gave tips on best wash cycles . . ; dspstn on spec-tagged invntry: 1 W11170317 CONTROL
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced bottom door seal . Dispenser . Tested unit in diagnostics. Lower spray arm is spraying water out the side . Ordering lower arm W10837249 and upper WPW10498900; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Upper spray arm), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
OVEN WHIRLPOOL RBD276PDB6 Thermal fuse was blown . Both cooling fans are working . Replaced thermal fuse and tested unit . Heated to 350 . Unit tested good
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced LED in freezer was out . Replaced LED with W11205083 . Tested unit tested good .
RANGE KENMORE 790.910696 Replaced control due to unit not heating . Tested unit tested good .
DRYER WHIRLPOOL WGD4616FW1 "Replaced rollers and idler for squeaking. After install the unit has a ticking sound. Ordering another maintenance kit. ; ordrng 1 4392065 (Maintenance kit), used 1 4392065 (Maintenance) from stock"
WASHER MAYTAG MFW9700SQ1 Replaced bellow that was brittle. The washer checks good.
REFRIGERATOR MAYTAG MZD2766GEW Cleared plugged drain with steamer. Found the capillary tube had a large chunck of ice around it and a not so good frost pattern. Informed customer.
DISHWASHER WHIRLPOOL WDT730PAHV0 Replaced top rack adjusters for broken wheels and stops that were deformed. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
DISHWASHER WHIRLPOOL WDT730PAHV0 WNIKYNIAPL1Found top rack adjusters wheels broken. Ordering adjuster kit. Found right stop is broken. Ordering stop. ; ordrng 1 W10712395 (adjuster) and 2 WPW10508950 (stop)s
DISHWASHER GE PDT750SSF1SS Found some food debris blocking pump causing unit to not drain. Removed debris and dishwasher tests good.
COOKTOP WHIRLPOOL WCE77US0HB01 Found red wire at power supply was burned. Cut back wire and reconnected with new wire nut. The cooktop tested good.
OVEN WHIRLPOOL WEG750H0HV0 338 on preheat. The user interface would not scroll. Reset control. Calibrated oven up 20 degrees. Customer is going to monitor.
WASHER MAYTAG MVWB865GC0 "F3E2 inlet temperature fault .F0E4 spin limited by water temperature , F8E1 long fill . Thermistor tested bad . Unit needs water valve . Replaced water valve . Calibrated unit . Tested in auto diagnostics. Unit tested good ; used 1 W11165546 (VALVE) from stock"
REFRIGERATOR KITCHENAID KFIS20XVBL1 Replaced control for unit not turning on . Programmed unit . Tested compressor in diagnostics. Did turn on . Unit tested good .
WASHER WHIRLPOOL MVWC200BW1 Control board push start not working . Unit needs new control board . Quoted customer . Customer will look into a new machine .
REFRIGERATOR KITCHENAID KFIS20XVBL1 Unit not running . Found the main control board in the back is not functioning. Ordering new board WPW10310240 ; ordrng 1 WPW10310240 (cntrl-elec)
WASHER WHIRLPOOL WFW6620HW0 Replace dispenser and cold water valve for water on floor. Tested good. Left hot water valve with customer.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Removed old door. Removed bracket and gasket from old door and put on new door. Installed new door. . Door is sealing good .
WASHER WHIRLPOOL WFW6620HC0 Removed and replaced UI. Ran diagnostic. Tested good.
WASHER WHIRLPOOL WFW6620HC0 Customer had load of clothing in washer on arrival. Cancelled load and put into drain and spin. Found the squeaking rattling noise is from the pedestal. Opened pedestal door and the noise stopped immediately.
OVEN WHIRLPOOL WOD51EC7AS04 Unit has F1E1 error code . Tech sheet says replace control . Replaced control with W10842982 Tested unit . Unit tested good .
DISHWASHER KITCHENAID KDTM354DSS5 Replaced door panel for dent on arrival. The dishwasher tested good
WASHER WHIRLPOOL WFW6620HC0 Door latch is broken . Replaced door latch . unit wouldn't turn on . UI isnt responding. Checked voltage from UI unit has 12.8 volts DC .which is correct . Ordering user interface W11324037 bring Acu in case W11322905; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)
WASHER WHIRLPOOL WFW6620HW0 Sr#7725752381 customer complaining of water leaking during wash. Tested washer with full load of towels and no soap and it did not leak for me. Called tec line again. Ordering soap dispenser and water valve. For possible leaks ar those locations. ; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE) and 1 W11318755 (DISPENSER ORDER FROM PLAINFIELD)
WASHER WHIRLPOOL GHW9150PW0 Drain pump filter was Plugged . Unit had water in it when I arrived . Removed debris unit is now draining as expected .
OVEN-MW COMBO KITCHENAID KOCE500ESS06 Unit has smell while running . Smells like the oil in the ovens when it's new . Called techline .SR 7726303286 . Techline suggested having customer run self clean and see if that helps .
WASHER WHIRLPOOL WFW6620HC0 Found the legs under washer loose causing out of balance washer. Found screws missing that hold pedestal to washer. Leveled legs and tightened nuts on legs to fasten properly.
WASHER WHIRLPOOL MVWX500XW1 F7E1 basket speed fault error F7E7 motor unable to reach rpm. Nothing in basket keeping it from spinning . Tested ohms on shifter tested good . Ran auto diagnostics tested good . Unit is draining and spinning . Calibrated unit. Unit tested good . Customer will monitor. If problem persists order WPW10006355 .
DISHWASHER WHIRLPOOL KDPE234GPS0 Customer just had garbage disposal installed and dishwasher was not filling. Removed plug in disposal. The dishwasher tests good.