Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Honeoye Falls, NY
Royal - Honeoye Falls, NY
Timothy - Honeoye Falls, NY
Dave arrived in the appointment window and called when he was on the way. He was very professional, and was able to very quickly diagnose the problem with the washer and get it repaired. Would highly recommend.
Prompt, Courteous, Knowledgeable
Tom - Honeoye Falls, NY
Joelle - Honeoye Falls, NY
I have no problem with my service or Steve ,the problem is with the dishwasher itself
Dianne - Honeoye Falls, NY
This company and their techs are very friendly. They diagnose every issue and make sure you understand the process.
knew what he was doing
Franz - Honeoye Falls, NY
Michael - Honeoye Falls, NY
Carol - Honeoye Falls, NY
Dave was efficient, friendly, nice to my dog, explained stuff to me.
Kathleen - Honeoye Falls, NY
warranty. tech very helpful
Isacc - Honeoye Falls, NY
Great service. David was quick to diagnose and order the parts and come back and fix the washer
Kevin - Honeoye Falls, NY
Joelle - Honeoye Falls, NY
Was helpful, not sure the machine will perform like I want but there’s not much else they can do
Andy - Honeoye Falls, NY
Friendly ,Professional & Convenient !
Bobbie - Honeoye Falls, NY
Jeremy - Honeoye Falls, NY
Dave is awesome. Unfortunately he had to come back and now waiting on part. Not his fault but making it right (hopefully)
Cheryl - Honeoye Falls, NY
Tec came when he was scheduled, figured out issue soved and was great
Cal - Honeoye Falls, NY
DISHWASHER WHIRLPOOL WDT730PAHV0 WNIKYNIAPL1Found top rack adjusters wheels broken. Ordering adjuster kit. Found right stop is broken. Ordering stop. ; ordrng 1 W10712395 (adjuster) and 2 WPW10508950 (stop)s
DISHWASHER GE PDT750SSF1SS Found some food debris blocking pump causing unit to not drain. Removed debris and dishwasher tests good.
COOKTOP WHIRLPOOL WCE77US0HB01 Found red wire at power supply was burned. Cut back wire and reconnected with new wire nut. The cooktop tested good.
OVEN WHIRLPOOL WEG750H0HV0 338 on preheat. The user interface would not scroll. Reset control. Calibrated oven up 20 degrees. Customer is going to monitor.
WASHER MAYTAG MVWB865GC0 "F3E2 inlet temperature fault .F0E4 spin limited by water temperature , F8E1 long fill . Thermistor tested bad . Unit needs water valve . Replaced water valve . Calibrated unit . Tested in auto diagnostics. Unit tested good ; used 1 W11165546 (VALVE) from stock"
REFRIGERATOR KITCHENAID KFIS20XVBL1 Replaced control for unit not turning on . Programmed unit . Tested compressor in diagnostics. Did turn on . Unit tested good .
WASHER WHIRLPOOL MVWC200BW1 Control board push start not working . Unit needs new control board . Quoted customer . Customer will look into a new machine .
REFRIGERATOR KITCHENAID KFIS20XVBL1 Unit not running . Found the main control board in the back is not functioning. Ordering new board WPW10310240 ; ordrng 1 WPW10310240 (cntrl-elec)
WASHER WHIRLPOOL WFW6620HW0 Replace dispenser and cold water valve for water on floor. Tested good. Left hot water valve with customer.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Removed old door. Removed bracket and gasket from old door and put on new door. Installed new door. . Door is sealing good .
WASHER WHIRLPOOL WFW6620HC0 Removed and replaced UI. Ran diagnostic. Tested good.
WASHER WHIRLPOOL WFW6620HC0 Customer had load of clothing in washer on arrival. Cancelled load and put into drain and spin. Found the squeaking rattling noise is from the pedestal. Opened pedestal door and the noise stopped immediately.
OVEN WHIRLPOOL WOD51EC7AS04 Unit has F1E1 error code . Tech sheet says replace control . Replaced control with W10842982 Tested unit . Unit tested good .
DISHWASHER KITCHENAID KDTM354DSS5 Replaced door panel for dent on arrival. The dishwasher tested good
WASHER WHIRLPOOL WFW6620HC0 Door latch is broken . Replaced door latch . unit wouldn't turn on . UI isnt responding. Checked voltage from UI unit has 12.8 volts DC .which is correct . Ordering user interface W11324037 bring Acu in case W11322905; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)
WASHER WHIRLPOOL WFW6620HW0 Sr#7725752381 customer complaining of water leaking during wash. Tested washer with full load of towels and no soap and it did not leak for me. Called tec line again. Ordering soap dispenser and water valve. For possible leaks ar those locations. ; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE) and 1 W11318755 (DISPENSER ORDER FROM PLAINFIELD)
WASHER WHIRLPOOL GHW9150PW0 Drain pump filter was Plugged . Unit had water in it when I arrived . Removed debris unit is now draining as expected .
OVEN-MW COMBO KITCHENAID KOCE500ESS06 Unit has smell while running . Smells like the oil in the ovens when it's new . Called techline .SR 7726303286 . Techline suggested having customer run self clean and see if that helps .
WASHER WHIRLPOOL WFW6620HC0 Found the legs under washer loose causing out of balance washer. Found screws missing that hold pedestal to washer. Leveled legs and tightened nuts on legs to fasten properly.
WASHER WHIRLPOOL MVWX500XW1 F7E1 basket speed fault error F7E7 motor unable to reach rpm. Nothing in basket keeping it from spinning . Tested ohms on shifter tested good . Ran auto diagnostics tested good . Unit is draining and spinning . Calibrated unit. Unit tested good . Customer will monitor. If problem persists order WPW10006355 .
DISHWASHER WHIRLPOOL KDPE234GPS0 Customer just had garbage disposal installed and dishwasher was not filling. Removed plug in disposal. The dishwasher tests good.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced left hand door for wire harness being torn .found the new ice maker that was inside the new door was broken . Took ice maker out of the other door that was new and replaced with it . Tested unit . Tested good . Leveled doors .
MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced main control for vent light not turning off. The microwave tested good.
DISHWASHER WHIRLPOOL WDT920SADM3 Replaced middle spray arm and all spray arms are working now.
DISHWASHER WHIRLPOOL WDT920SADM3 Replaced spray arms and tube. Middle spray arm missing. Rescheduling for Friday to find part; schdld next appmnt for 10/11 FRI !
MICROWAVE WHIRLPOOL WOC75EC7HS00 Called techline after replacing interlocks on unit . Door is still not closing correctly and not engaging the left hand door switch . Techline has said that the unit is unrepairable will need product exchanged . SR 7726075721
DISHWASHER WHIRLPOOL WDT920SADM3 Ordering spray arms and tower for arms not spinning. ; ordrng 1 W10837249 (spray arm lower) and 1 W10843168 (manifold) and 1 W10861745 (tube-feed) and 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper)
DISHWASHER WHIRLPOOL WDT920SADM3 "Tested dishwasher with glass. The water is not diverting properly. Customer also complaining of unit starting and stopping frequently. Customer had increased water tank to max temp. Recommended customer lower the temp back to recommended setting for safety. Ordering control, harness, motor and sensor. ; ordrng 1 W11084121 (sensor) and 1 W11178673 (CONTROL) and 1 W11243205 (HARNESS) and 1 WPW10544004 (door latch strike)"
WASHER MAYTAG MVWC565FW1 Found customer holding start button to long and cancelling the wash. Instructed customer on use of the controls. The washer tested good.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 The unit needs both water lines to dual valve. Rescheduled for next Tuesday. Ordering water line
MICROWAVE WHIRLPOOL WOC75EC7HS00 F6E0 oven user interface lost connections . called techline SR 7725984517 . Door switch on the left is not contacting the door and recognizing the door isn't closed . Techline said order UI and Harness to appliance manager. Bring appliance board in case . ; ordrng 1 W11261165 (cntrl-elec) and 1 W11353765 (CONSOLE) and 1 W11356990 (HARNESS)
REFRIGERATOR AMANA ABB1924WEW2 "S38253 replaced defrost drain for ice accumulation on freezer floor. Removed all ice. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W11197501 CONTROL PANEL , used 1 W10619951 (TUBE-DRAIN) from stock"
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Unit not making ice . Went into diagnostics to tested harvest mode . Failed motor fault . Replaced ice maker . Tested again failed. Found that the wire harness at the bottom of the door is torn and that is why the ice maker is not working . Ordering new door LW11089011 . Stainless . ; rqstng P&A on 1 LW11089011 (dor-fip)
WASHER WHIRLPOOL WFW6620HW0 Replaced control. Tech line agent states the leaking issue is caused by using too much soap. Unit testing good.SR: 7725752381