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Local Reviews
for Hilton, NY

Appliance Tec Rated 4.8 out of 5 stars based on 16 customer reviews

Map of Hilton, NY

good service




Review of Appliance Tec


Map of Hilton, NY

very professional




Review of Appliance Tec

They arrived when they said they would and were very professional.Diagnosed the problem and completed the repair quickly.


Map of Hilton, NY

Great service. Very knowledgeable. Respectful of owners property. Professional.




Review of Appliance Tec


Map of Hilton, NY

Lori




Review of Appliance Tec

Excellent customer service! The technician Dave L. Was prompt, courteous and professional. He explained everything very thoroughly.


Map of Hilton, NY

Nothing was done so I really can't rate anything




Review of Appliance Tec

David did nothing wrong, my issue is more with Maytag. The user guide is not accurate when it comes to the power dry short & long cycles. According to the the person David contacted via phone, when using the short power dry cycle the fan will continue to run after the machine clean indicator light comes on and apparently it will continue to run until the door is opened, it doesn't state this in the user guide...and it does not seem right or safe to me. Also, the user guide states that the long power dry cycle uses heat and a fan, but the fan on my machine doesn't come on at all! This was our first Maytag product and it will be the last!


Response from Appliance Tec:

This sounds more like a review of the dishwasher and not our technician. It is unfortunate that our tech is getting a 1 star review for something that has nothing to do with him. We are a local company, not Maytag and we take these reviews seriously so if there is something else we can do to restore your confidence in the dishwasher we'd be happy to discuss it. Please contact us and let's see if we can find out any more information that can help. 585-442-8690


Map of Hilton, NY

Great service!!!!




Review of Appliance Tec


Map of Hilton, NY

Lori




Review of Appliance Tec

Great service, very professional technician. One year warranty on what they’ve fixed. Price is on the higher side.


Map of Hilton, NY

Kim




Review of Appliance Tec

Outstanding tchnician


Map of Hilton, NY

Service Visit




Review of Appliance Tec

This was part of an extended warranty, so of course the price was excellent...free!


Map of Hilton, NY

Great




Review of Appliance Tec

Outstanding


Great service Dave called to see if we could do the repair earlier than scheduled which is what we did and that was very good




Review of Appliance Tec

Dave was polite and professional and got the job done expeditiously


Great service and communication!




Review of Appliance Tec

Communication from the time I scheduled the appointment up to the tech's arrival was outstanding. Gary was personable, did his work quickly, and cleaned up his mess. Would definitely hire this company for future appliance issues.


Jim




Review of Appliance Tec

Outstanding technician


Service Call




Review of Appliance Tec

David was very nice. Explained why my dry wash making a noise and what he did to correct the problem.


Great Service




Review of Appliance Tec

Gary was great. Nice guy and really efficient. He was at my house all of 20 minutes and had the door replaced. Thanks Gary


Great Service




Review of Appliance Tec

Very helpful even though warranty information was not accurate. Very informative


Steve M.

Steve M.

REFRIGERATOR MAYTAG MZF34X18FW03 Replaced drier with dye drier for no refrigerant in unit on arrival. Recharged and The freezer s cooling now. ; used 2 WPW10143759 (DRIER-UV DYE) from stock

Near Shirleen Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WZF34X16DW00 Unit was not defrosting due to failing defrost control. Replaced control. Customer to monitor.

Near Cambridge Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Rechecked refrigerator due to frosting. Fridge was defrosted upon arrival. Thermistor in defrost mode checking good. Tech line said there is nothing left to be done. Left SR number with customer.

Near Lakeshore Dr, Hilton, NY 14468
David L.

David L.

OVEN JENN AIR JDS1750ES0 "Oven is not heating intermittently. Keypad error in diagnostics. Ordering console, oven control and sensor. ; rqstng P&A on 1 W10803488 (cntrl-elec) and 1 W10833885 (sensor) and 1 W11039015 (panl-cntrl)"

Near Burritt Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Referring customer to whirlpool for repeat issue. Called techline to document findings. Customer is going to defrost setting up return visit to resume diagnosis did not charge customer because they wanted to contact whirlpool. ; schdld next appmnt for 7/10 WED !

Near Lakeshore Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced ice maker due to no ice. Customer to monitor after 24 hours. ; used 1 W11294907 (ICE MAKER) from stock

Near Hawks Landing, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Left side plate peg is sagging due to a cracked liner this is causing the shelf to wobble and slide out. Called tech line. SR7725230563.Was transferred to partner team. 7725181239 they did not recommend a repair.

Near Country Creek Ln, Hilton, NY 14468
David L.

David L.

REFRIGERATOR MAYTAG MFF2258FEZ01 Customer played recording of noise and had located damper in ff section. Replaced damper. Fridge runs quietly now. Customer to monitor.; used 1 WPW10594330 (CONTROL) from stock

Near Gursslin Ln, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Reinstalled bail arm that had come off. Unit testing good.

Near Collamer Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Unit is not defrosting in the fresh food section. Removed ice from evaporator. Also unplugged drain tube.; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Arboreta Ave, Hilton, NY 14468
David L.

David L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Checked ice maker error codes. Ran test 57. The unit failed to complete harvest. The ice maker cannot find position and is not harvesting. ReplAcing the ice maker. Ice maker ordered was the incorrect version ordering ice maker. ; ordrng 1 W11115534 (icemaker), dspstn on spec-tagged invntry: 1 W11033168 HARNESS"

Near Hawks Landing, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL WTW8500BW0 Unit is displaying F71 (Sd) error. Ran diagnostics to check agitation and spin. Basket moves up and down freely. Drain pump emptied tub completely 4 times. Unit getting stuck in c8. Blew through pressure hose and reseated. Tightened rotor bolt. Removed tub to check air dome and pump trap. All of the water was drained. Ran diagnostics again to verify. Hub is stripped customer is going to replace part.

Near Groundsel Dr, Hilton, NY 14468
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DW4 "Customer concerned about unit not always drying, unit continues to run even when cycle is complete, and a one time occurrence of a PF code. Replaced control. Unit is recognizing good airflow, however the vent appears to be slightly too long. Instructed customer to verify the vent is no more than 7 feet long."

Near Tyler Trail, Hilton, NY 14468
David L.

David L.

DISHWASHER MAYTAG MDB8989SHB0 SR 7725009204Called tech line due to fan not cycling on in long power dry. Tech line is saying that this is normal operation and that long power dry relies mostly on heater and not the fan

Near Huffer Rd, Hilton, NY 14468
David L.

David L.

OVEN WHIRLPOOL WOD93EC0AS Checked power at receptacle. Found open wiring connection that was incorrectly installed. Thermal control fuse also open. Unrelated . Left breaker off to unit and replaced the thermal fuse. The Customer is going to have a licensed electrician repair damaged connection in the junction box.

Near Rockwell Dr, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The freezer evap was full of frost preventing the unit from cooling. Found open thermistor on diagnostics. The thermistor tested good at the thermistor. Pushed all the wires in at the connections. Defrosted evaporator and tested thermistor again in diagnostics and it now passed. Customer is going to monitor.

Near Short Hills Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Ice maker was very unleveled causing ice problems. Leveled ice maker and shimmed door to line up doors.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Colonnade Terrace, Hilton, NY 14468
David L.

David L.

WASHER MAYTAG MHW3505FW Replaced malfunctioning UI. Unit tested good.

Near Manitou Rd, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL WTW5000DW2 Belt guard was loose causing a noise during washing. Checked and cleaned drain pump and adjusted cover. Ran auto test.

Near Brianna Ln, Hilton, NY 14468
David L.

David L.

WASHER MAYTAG MHW3505FW Dispenser siphon not working well. Adjusted dispenser. Left housing with customer. UI displaying 8 when unit is off ordering UI; ordrng 1 W10911040 (panel-cntl)

Near Manitou Rd, Hilton, NY 14468
David L.

David L.

RANGE WHIRLPOOL KSEG700EBS1 Replace cooktop due to cosmetic damage.

Near Shore Acres Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR AMANA ABB1921BRM00 Unit was leaking due to a clogged drain tube. Replaced drain tube with kit. Customer to monitor.

Near Hamlin Parma Townline Rd, Hilton, NY 14468
Gary T.

Gary T.

RANGE WHIRLPOOL WGG555S0BS01 Replaced burner valve for right rear burner that The valve shaft was bent on. Tested OK

Near James Moore Cir, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER MAYTAG MDB8959SFZ4 "Ran diagnostics, no error codes, 1 way valve in drainhose is working correctly, ran unit with affresh and advised customer to let us know.; used 1 W10282479 (AFFRESH-DW) from stock"

Near Frisbee Hill Rd, Hilton, NY 14468
David L.

David L.

DRYER MAYTAG MGDC400VW0 Unit is not heating due to an open thermal fuse. ; used 1 WP3390719 (FUSE-THERMAL) from stock

Near Summertime Trail, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 Replaced defrost terminator due to incomplete defrost. Switched unit to 8 hour timed defrost.

Near Marjorie Ln, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 Sr7724705118Ordering defrost terminator.; ordrng 1 WPW10514110 (motor evaporator)

Near Marjorie Ln, Hilton, NY 14468
David L.

David L.

DRYER MAYTAG MEDC215EW1 Checked unit for long dry times. Venting is clear and unit is getting proper voltage and heating. This is most likely a loading issue. Door catch was difficult to operate adjusted and tested.

Near Huffer Rd, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL WTW8500BW0 Replaced valve and dispenser due to small leak. Leveled machine and added zip tie to drain hose. Unit tested good.

Near Groundsel Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced drain tube due to unit leaking on the floor. Customer to monitor.; used 1 W10619951 (TUBE-DRAIN) from stock

Near Dunbar Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced right side door due to scratch.

Near Fireweed Trail, Hilton, NY 14468
David L.

David L.

WASHER MAYTAG MVWB765FW0 Replaced control and valve due to unit not completing cycles. Calibrated and tested.

Near Dunbar Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced UI due to Igniting issue. New control working properly.

Near Colonnade Terrace, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL WTW8500BW0 Rescheduled to return with log valve. ; ordrng 1 W10853723 (valve)

Near Groundsel Dr, Hilton, NY 14468