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Local Reviews
for Hilton, NY

Appliance Tec Rated 4.9 out of 5 stars based on 46 customer reviews

Map of Hilton, NY

Great service




Review of Appliance Tec


Map of Hilton, NY

Quality Service




Review of Appliance Tec

Communication before, during and after the service was great. The Assessment of my concerns was thorough and honest.


Map of Hilton, NY

Helpful, knowledgeable




Review of Appliance Tec

They came and looked at the appliance and found nothing out of the ordinary. Walked me through some basics and helped me get a better understanding of how to use it.


Map of Hilton, NY

Tec gave excellent service. Arrived on time and cleaned up the packaging from the replacement part.




Review of Appliance Tec


Map of Hilton, NY

My appointment




Review of Appliance Tec

I wish to express that Dave was a knowledgeable Tech. And Dave was fast finding the problem and resolving the issue. Although i would like to ask you, does my 1 year warranty start on 10/30/2020 seeing that the issue was the the faulty mother board ?The wait time of getting a Tech here to my house ,i wish it could been a little sooner .


Map of Hilton, NY

Service was awesome




Review of Appliance Tec

Tec was very knowledgeable answered all my ? Did a great clean repair,helped with parts cost from manufacturer


Map of Hilton, NY

Sharlene




Review of Appliance Tec

James explained everything he did to correct the problems we were having. He was very courteous.


Map of Hilton, NY

Sharlene




Review of Appliance Tec

James was courteous, explained every step he took to take care of the issues we had with the appliances.


Map of Hilton, NY

Everything went well




Review of Appliance Tec

When I first called ApplianceTec to set up an appointment, I was given a date that was a week and a half away. Fortunately, Dave had an available time much sooner than that. He came once to assess the problem with our dishwasher and then again about a week later to install new parts. He was friendly, polite and professional and worked quickly. So far, our dishwasher is working well again. Actually, I think it's quieter now than it used to be. Thanks, Dave!


Map of Hilton, NY

excellent service




Review of Appliance Tec


Sandra




Review of Appliance Tec

Dave was knowledgeable, polite and efficient


Great service




Review of Appliance Tec

Dave was well prepare, pleasant and efficient. He had the required part with him and completed the repair very quickly on the first visit.


David Long is exceptional




Review of Appliance Tec

David Long is exceptional. He properly diagnoses the problems and makes the associated repairs. He is thorough, meticulous, respectful, and courteous. When I need a repair I ask for David.


Very professional tec




Review of Appliance Tec


Great service tech providing quality service




Review of Appliance Tec

We have had numerous problems with our refrigerator. David Long was the service tech for most of them. David was always polite and did a thorough investigation of the problems. I always was confident with David.


Great Service!!




Review of Appliance Tec


Great service




Review of Appliance Tec

Your repair man was the best I have ever dealt with. He was professional clean and even called me to check on an issue when it arose. He quickly fixed the issue


Great Tech !




Review of Appliance Tec

David was awesome.. Much more trustworthy than another local appliance repair service that serviced our unit before... Great guy...very efficient


did a great job




Review of Appliance Tec


Very knowledgeable technician




Review of Appliance Tec


David L.

David L.

DRYER MAYTAG MGD7230HW0 Unit was not drying because the gas valve coils would not open the gas valve. Replaced valve coils unit tested good; used 1 279834 (Coil) from stock

Near South Ave, Hilton, NY 14468
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS0 Replaced sump due to an open wash motor winding. Unit filled and sprayed as it should. Noticed that the unit drains through the floor into a trap with no air gap. Explained that this installation may cause issues with syphoning while running. Did not see this to be the case while testing. An air gap will need to be added if this issue begins to cause problems.

Near Manitou Rd, Hilton, NY 14468
David L.

David L.

DISHWASHER KITCHENAID KDTM704KPS0 Replace dented panel in a tested good

Near Fallwood Terrace, Hilton, NY 14468
David L.

David L.

DISHWASHER WHIRLPOOL GU2400XTPQ0 Inspected unit for thermal damage due to unit smoking during use. Found thermal damage at the control. SR7729916870 documented with safety. The control is NLA

Near Fraser Dr, Hilton, NY 14468
David L.

David L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced broken upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Summer Haven Dr, Hilton, NY 14468
David L.

David L.

COOKTOP KITCHENAID KICU509XSS00 Replaced module and burner due to feeling high voltage fuse during use. Tested large burner and power boost unit tested good. Module is ATEC warranty.

Near Dunbar Rd, Hilton, NY 14468
David L.

David L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 E2f2 error. Removed console from control . Could not get UI to respond. Ordering control and UI; ordrng 1 W11368911 (ui) and 1 W11305308 (Control)

Near Lake Ave, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Unit is not producing ice. E2 ice maker error. Motor would not turn in test 57 WPW10764668 icemaker needs to be replaced. Customer was only interested in a diagnosis and did not want to go any further

Near Timberwood Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Customers having an issue were items in the fresh food section are freezing from top to bottom. This has been an intermittent occurrence happening over the course of the last few months. Found items piled up against damper near ice room in the back left-hand corner and top shelf full to the ceiling. Items loaded into this area the refrigerator can cause airflow problems resulting in frozen items if left there for long periods of time.Checked air baffle In diagnostics. Checked thermistor resistance values at the control. Fresh food section was at 34° fresh with thermistor reading 5500 ohms. Thermistor showing warmer than measured temperatures although Within range considering door openings. Advised customer to remove items from top shelf. Raised freezer temperature to 5° and documented issue with Techline. Customer will reach out if issue continues.

Near Summertime Trail, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced sorted freezer led module

Near Manitou Rd, Hilton, NY 14468
James J.

James J.

DISHWASHER KITCHENAID KDTM604KPS0 Q1 n. Q2 n. Q3 n. Unit not accepting commands. Found loose connector. Reseated and reset breaker. Unit functions properly.

Near Walker Lake Ontario Rd, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL WFW5620HW0 "Unit is leaking intermittently. Found evidence of a leak near tub vent. Ordering stator per service pointer. Inspected bellows. Found small tears in the bellow on the left hand side. Ordering bellow. Customer states unit is abnormally loud during spin. Checked level and install. Ordering ACU per service bulletin. ; ordrng 1 W11314648 (Bellow) and 1 W11322903 (Acu) and 1 W11354541 (Stator), used 1 W11409996 (Coupling) from stock"

Near Widgedon Landing, Hilton, NY 14468
David L.

David L.

DRYER MAYTAG MGDE300VW Checked airflow due to long dry times. Airflow tested ok. Unit cycling off at 160 and on at 120. Watched unit cycle on and off ten times to verify gas coils were not weak. Verified moisture sensor was working in diagnostics. Thermistor also tested good. Cabinet inside dryer was clean. Unit tested good

Near Ontario Blvd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Customer has very poor water pressure and dispenser and ice maker. This is causing the ice maker fill tube to freeze. Removed ice from tube. Ice maker filled but not with much water. The needle valve is old and should be replaced. Returning with an isolation valve in case that does not remove the water restriction. The auger motor will not turn checked voltage at the motor and the control on p3. The motor is Getting 52VDC. The tech sheet calls for 130-140. Ordering control and auger motor. ; rqstng P&A on 1 WPW10589838 (Control) and 1 W10822606 (Auger) and 1 W10865826 (Isolation valve)

Near Post Ave, Hilton, NY 14468
David L.

David L.

DRYER MAYTAG MED5630HW1 Unit it making a rattling noise from the blower/motor compartment. Ordering blower and motor ; ordrng 1 W11086656 (Motor) and 1 WP697772 (Blower)

Near Country Creek Ln, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL WTW6120HW0 Checked unit for abnormal noises. Found that the loud noise a customer was concerned with was just the shifter snapping into place between agitate and spin. This is not an abnormal noise and is normal for these units. The customer is also concerned with some items not spinning out the way that they used to. Ran factory calibration to reset load size sensing. Recommending that the customer keep their detergent usage consistentAnd to use proper cycles for different types of items. Inspected shifter and cam as well as drive belt motor and capacitor. Unit tested good in service diagnostics.

Near Summertime Trail, Hilton, NY 14468
David L.

David L.

DRYER WHIRLPOOL WGD5540XQ0 Unit would not heat due to an open thermal fuse. Replaced fuse and gas coils. Vent tested ok . Unit began heating after repair; ordrng 1 WP3390719 and 1 279834 (Coil)

Near Wiler Rd, Hilton, NY 14468
Tanner R.

Tanner R.

WASHER WHIRLPOOL WFW5620HW0 Q1 no q2 no q3 noReplaced UI. Tested with LED test and autodiagnostics cycle. Unit tested good.Verbal signature acknowledged

Near Hilton, NY 14468
David L.

David L.

RANGE WHIRLPOOL WFG525S0HZ1 The oven was not lighting because of a cookie sheet grounding the ignitor. Pulled storage drawer out and the oven lit first try. Called the home owner to explain the issue and to recommend not stacking item in the storage drawer.

Near Carrie Marie Ln, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL WFW5620HW0 Found unit with console unresponsive. Removed connections to check voltage. 12vdc present at the console. When reinstalled the unit began to function. Ordering console. ; ordrng 1 W11319991 (Console)

Near Hilton, NY 14468
David L.

David L.

DISHWASHER MAYTAG MDB4949SHZ1 "Unit is not completing cycles. Found that the control is only intermittently sending voltage to the drain pump. Pump tested good for resistance fromControl. Customer stated that it also powers on and off by itself. Ordering control, console, and drain pump ; ordrng 1 W11225084 (Control) and 1 W11395600 (Console), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

Near Cedar Terrace, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL MVWC565FW2 "DC indicator light was not illuminated on the control board. Replaced control, calibrated , and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL"

Near Country Village Ln, Hilton, NY 14468
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced inlet assembly, valve, and float, per Techline. Unit leaked significantly as soon as the wash motor was energized. Called Techline again to document reinstalled oldValve to recheck water level. There is no difference between water valves regarding water level. Rechecked installation to make sure that the insulation was not pressing against the tub irregularly. Whirlpool is going to contact the customer for resolution and did not recommend further repairs ."

Near Bennett Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unit was not producing ice cubes because the ice maker fill tube was frozen. Thawed tube and used a jumper to test the water valve. Water pressure to the unit is very low likely causing the issue. Recommending that the customer replace the water supply to the refrigerator to prevent this issue from reoccurring. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER

Near Judd Ln, Hilton, NY 14468
David L.

David L.

WASHER MAYTAG MHW5500FW1 The user interface is failing causing the unit to act erratically. Quoted for UI customer declined to have it repaired at this time

Near Green Ln, Hilton, NY 14468
David L.

David L.

REFRIGERATOR GE ZISS420DXASS Replaced inverter that was not powering the compressor. Compressor startedAfter Install. Checked functions in diagnostics

Near Lakeshore Dr, Hilton, NY 14468
David L.

David L.

DISHWASHER JENN AIR JDTSS244GP0 Replaced dispenser for door sticking. Unit testedGood

Near N Shore Dr, Hilton, NY 14468
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit still leaking after install called Techline. They could not provide an answer but recommended replacingSr7729086925Inlet water valve and float. ; ordrng 1 WPW10346525 (Float) and 1 W11175771 (Valve) and 1 WPW10195536 (Fill assm) and 1 WP8531323 (Gasket)

Near Bennett Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR GE PDS22MBRBWW Replaced control for not defrosting freezer. Removed ice fromEvaporator. Thermistors tested ok. Customer to monito

Near Lawrence Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 Customer concerned with vibrating noise coming from fridge. Tested all moving functions in diagnostics. Was unable to replicate anything close to what the customer was experiencing while at the home. Customer is good and going to attempt to videotape the noise and will email me a video so I can isolate it that way. Checked freezer fan freezer evaporator fresh food fan fresh food evaporator for vibrations and ice buildup found none Will reschedule customer after video is received; saved tckt

Near Marjorie Ln, Hilton, NY 14468
James J.

James J.

WASHER WHIRLPOOL MVWB835DW1 Parts auth. Msqoq00ap1Q1 n. Q2 n. Q3 n. Unit leaking water and bearing grease underneath gearcase. Gearcase has failed. Replaced gearcase and calibrated. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Salmon Creek Dr, Hilton, NY 14468
James J.

James J.

DISHWASHER KITCHENAID KDFE104DBL5 Q1 n. Q2 n. Q3 n. Unit has extended warranty with whirlpool service plans. Pump not functioning. Open winding in pump. Need pump assembly. ; schdld next appmnt for 10/16 FRI 8-11

Near Marjorie Ln, Hilton, NY 14468
James J.

James J.

WASHER WHIRLPOOL WFW5620HW0 Unit stops mid cycle and goes into standby. Attempted to replace control. Control ordered does not have j3 connection. Need control. ; ordrng 1 W11322903 (cntrl-elec)

Near Hilton, NY 14468
James J.

James J.

DISHWASHER WHIRLPOOL KDPE234GPS0 Replaced panel and inspected

Near Fallwood Terrace, Hilton, NY 14468