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Local Reviews
for Henrietta, NY
Powered by Fluid LOCALGreat Service
Lenny - Henrietta, NY
Tanner was able to diagnose an issue that we had been experiencing with this washing machine for a few months. He left to pick up the needed part, when he found out what the issue was and returned promptly to resolve this matter. Tanner is a very astute repair person.
James
James - Henrietta, NY
Great Service
Your Appliance Tech. was great, very professional, Thanks,
Karen & Peter - Henrietta, NY
Good service
Minh thu - Henrietta, NY
Good service
overcharge
Legacy - Henrietta, NY
they charged me a service fee of a $100 for each appliance that they looked at in the same room on the same day so they looked at 3 appliances it was $300 right off the bat + service and parts ..
Bob
Robert - Henrietta, NY
Excellent - identified the problem, fixed it and was gone in less than 15 min!
Adam
Adam - Henrietta, NY
Great
washer review
Cathy - Henrietta, NY
Great Service
Keren - Henrietta, NY
I loved being able to be up to date on soon the tech would arrive
Quick and easy Repair of Dryer
Cindy - Henrietta, NY
Very professional service. Quick to get repair done. Would use this service again.
Great service and very quick
Cecily - Henrietta, NY
great service call
Mark - Henrietta, NY
Dave F.
WASHER MAYTAG MVWB835DW4 Fabric softener is working as expected . If to much fabric softener gets inside the tray is will siphon out as designed . Found something in there drain pump was making noise . Removed item . Ran auto diagnostics and calibrated . Unit tested good . ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Steve M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 The dishwasher was full of water and pump just humming. Removed water and pump. Reassembled and vacuumed drain line. The dishwasher is drai. As expected. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 WPW10545278 HOSE-DRAIN
Tanner R.
WASHER KENMORE 92580800 "Q1 no Q2 no Q3 no Complaint of no drain/spin. Moved timer to drain and spin and unit would not drain and spin. Using flat head screw driver, forced lid switch closed and unit began to drain and spin. Needs new lid switch.Replaced lid switch. Tested unit and unit tested good.Service covered under ATEC warranty.Verbal signature acknowledged.; dspstn on spec-tagged invntry: 1 285671 SWITCH-LID"
Evan E.
WASHER WHIRLPOOL MVWB835DW4 Replacing dispenser housing due to unit failing to dispense water to appropriate cup during cycle. Replaced housing. Ran test cycle. Unit tested good; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Steve M.
DRYER WHIRLPOOL MEDC465HW Found lint filter screen plugged causing no airflow that was causing long dry times. Removed lint. Informed customer to clean it after every dry. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
Tanner R.
DRYER GE DHDSR46EG6WW "Q1 no Q2 no Q3 no Complaint of knob falling off heat selector. Unable to put back on. Inspected heat selector and selector switch had fallen behind panel with the stem still intact. Plastic on inside of panel that switch would mount to is broken. Due to cost of repair, customer opting to not replace panel. Using electrical tape placed switch in correct position on panel.placed knob back on stem. Tested unit alternating between heat options and unit tested good.Verbal signature acknowledged"
Evan E.
WASHER WHIRLPOOL MVWB835DW4 Dispenser is filling fabric softener cup when it should be actuating detergent cup. When testing unit in diagnostic unit tests good. Ordering water valve and dispenser housing. ; ordrng 1 W11165546 (WATER VALV E) and 1 W11172234 (DISPENSER )
Steve M.
WASHER MAYTAG MVWB450WQ2 Replaced bearing for loud operation. The washer tests good. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Tanner R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 no Q2 no Q3 no Complaint of no wash. Started a wash cycle and unit filled properly. Following stored errors:F4E3 wash motor faultF7E1 heating error.Cleared error codes. Replaced motor sump assembly. Tested unit and unit tested good.Verbal signature acknowledged ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Steve M.
RANGE WHIRLPOOL WGE745C0FS01 Replaced outer door for broken glass. The range checks good.
Steve M.
RANGE WHIRLPOOL WGE745C0FS01 Door incorrect color and cracked. Ordering correct color; ordrng 1 W10877566 (glass-door)
Steve M.
DRYER MAYTAG MGDX655DW0 "Complaint of clothes not try. Tested vent, unit tested good. Ran unit in timed dry and observed coils igniting. Gas coils are weak. Quoted customer for replacement.; rqstng P&A on 1 WPW10328463 (coil-valve)"
Dave F.
OVEN-MW COMBO MAYTAG MMV1174FZ3 "Unit turn table making some noise . Cleaned the rollers and the glass . . Sounds is just the glass plate moving around . Unit tested good . ; (created new UIS, deleted prior attachment to UisID 58440)"
Shaiman C.
DRYER MAYTAG MGDB766FW0 "Customer states unit will not dry clothes. Unit was cycling as it should. Machine failed vent test. Vent screen was clogged on the outside of the home. Removed lint buildup, then tested with the airflow tester. Unit now receiving good airflow. Repair successful."
Steve M.
DRYER MAYTAG MGDB835DW4 Replaced control and user interface for inconsistent times with drying on sensor dry. The customer is going to monitor.
Shaiman C.
WASHER WHIRLPOOL WTW4850HW1 "Customer concerned about the lid lock not working as it should; not locking at the beginning of the cycle. No error codes stored. Lid switch functioned as it should in manual diagnostics. Informed customer that for this model, the latch does not lock right at the beginning of the cycle. No further repair necessary. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Steve M.
DRYER WHIRLPOOL WED5000DW2 Replaced start switch for sending power to timer before it's pressed to start. The dryer tested good.
Dave F.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Ice maker not getting power to unit . Tested voltage from control board . Has 120 volts from board to left hand door connector . .unit needs new freezer door .For harness issue . Called techline SR 7726523720 . Quoted customer for door . Does not want to move forward with repair.
Steve M.
DRYER WHIRLPOOL WED5000DW2 "Sr 7726509324Customer complained of dryer overheating. Tested temps for half hour. The temps cycled perfectly whole time. Customer also stated timer odes not stop. The timer motor is getting power before start switch is pressed. Ordering start switch. Called tech line to verify temp readings. The dryer is heating as expected. Ordering start switch. ; rqstng P&A on 1 WPW10117655 (relay-pts), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
Steve M.
DRYER MAYTAG MGDB835DW4 Sr#7726497591 Customer complained of dryer shutting off early. Tested sensors. They tested good. Called tech line. The recommended lowering back legs to push clothes towards front so they hit sensors. Ordering control and ui for not sensing properly. ; ordrng 1 W11133021 (CONTROL) and 1 W11158457 (CONSOLE )
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 Replaced inner door and seal. Repair successful.
Steve M.
REFRIGERATOR MAYTAG MZF34X16DW01 Replaced freezer control for settings changing without user input.
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHV0 Replaced control. Unit testing good.
Dave F.
DISHWASHER MAYTAG MDB6769PAB1 Dishwasher not draining . Could hear the drain pump running . But no water draining . Found the drain hose was plugged removed drain hose and cleaned out . Cleared error codes on dishwasher . Unit is now working as expected .
Steve M.
REFRIGERATOR MAYTAG MZF34X16DW01 Customer states that control is changing temp setting without user input. The temps were a Little warm at 10 degrees. Ordering control board. ; rqstng P&A on 1 W11382529 (CONTROL BOX)
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 "Customer concerned about unit not drying right and the door seal falling apart. Replaced seal, but then discovered the inner door is bent. Unit is not drying correctly because the vent is crushed. Suggested customer to have the vent fixed. Replacing seal and inner door. ; ordrng 1 W10861521 (SEAL) and 1 WPW10463967 (INNER DOOR)"
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer reports the unit stops mid cycle & the sensor & start button flash until it has to be resumed manually. Also states when the unit is done the indicator light is red. No error codes stored. Suspecting a control issue is present. Replacing control. ; ordrng 1 W11305297 (CONTROL)
Steve M.
MW-HOOD COMBO WHIRLPOOL WML55011HS3 "Replaced bulb, bulb housing for shorted cavity light. The microwave tests good."
Shaiman C.
WASHER WHIRLPOOL MVWX655DW0 "Customer states the unit only hums during the wash cycle. No error codes stored. Ran auto test, wash plate acts as if it’s not connected to the drive shaft. Wash plate was loose. Removed plate and discovered the gear case shaft was stripped. Gear case should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 W10528947 HUB"
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated that unit was producing clicking noise before cycle started. Checked for codes unit displaying fault for f5e2 for lid lock fault. Ran test cycle lid would not latch. Replaced lid lock and ran test cycle again unit is locking as it should. Unit tested good ; used 1 W11307244 (LATCH) from stock
Steve M.
DISHWASHER KENMORE 587.14029200A Replaced door latch for not closing. The dishwasher tested good.
Steve M.
MW-HOOD COMBO WHIRLPOOL WML55011HS3 Found no power coming to cavity light. Ordering control socket and light. ; ordrng 1 W10709921 (bulb-light) and 1 W11129648 (CONTROL) and 1 W11181133 (HOUSING LAMP)
Shaiman C.
DRYER KENMORE 110.6192311 Tested unit on timed dry. No tissues present.
Shaiman C.
DISHWASHER KENMORE 665.14422N511 "Reports that the unit is not cleaning dishes, & soap not dispensing. Water coming into unit is lukewarm. Suggesting customer to run water at sink before starting dishes."