Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Henrietta, NY
Powered by Fluid LOCALAdam
Adam - Henrietta, NY
Great
washer review
Cathy - Henrietta, NY
Great Service
Keren - Henrietta, NY
I loved being able to be up to date on soon the tech would arrive
Quick and easy Repair of Dryer
Cindy - Henrietta, NY
Very professional service. Quick to get repair done. Would use this service again.
Great service and very quick
Cecily - Henrietta, NY
great service call
Mark - Henrietta, NY
Steve M.
DISHWASHER KENMORE 587.14029200A Replaced door latch for not closing. The dishwasher tested good.
Steve M.
MW-HOOD COMBO WHIRLPOOL WML55011HS3 Found no power coming to cavity light. Ordering control socket and light. ; ordrng 1 W10709921 (bulb-light) and 1 W11129648 (CONTROL) and 1 W11181133 (HOUSING LAMP)
Shaiman C.
DRYER KENMORE 110.6192311 Tested unit on timed dry. No tissues present.
Shaiman C.
DISHWASHER KENMORE 665.14422N511 "Reports that the unit is not cleaning dishes, & soap not dispensing. Water coming into unit is lukewarm. Suggesting customer to run water at sink before starting dishes."
Shaiman C.
WASHER AMANA NTW4516FW3 Replaced cabinet and suspension. Unit testing good.
Dave F.
WASHER MAYTAG MVWB766FW1 White residue is being left on clothes customer showed me clothing and I could see it on them . Checked soap type it is HE . Customer is using the correct amount . Unit has no error codes . Ran unit in calibration and auto diagnostics testing . Passed . Gave tips on proper usage . Suggested trying different soap brand . Suggested some sort of pod and explained the proper way to use them . There is nothing on this unit that could be changed to remedy this issue. Customer will try suggestions and if it keeps reoccurring to contact customer service.
Dave F.
DISHWASHER KENMORE 587.141144 Dishwasher not turning off . Unit has a mechanical timer in the control . Unit needs new control 154491701. Quoted customer . They decided to look towards a new unit .
Dave F.
FREEZER MAYTAG MZF34X16DW01 Freezer evap was frozen up . Found that the evap fan was not running . Found that the connection between the fan and the harness was disconnected. Reconnected fan . Put s zip tie around the connection so it won't happen again . Defrosted unit . . Unit tested good .
Shaiman C.
WASHER AMANA NTW4516FW3 Cabinet is dented in the front. Cabinet must be replaced. Rescheduling to provide more time for the extensive repair. Left part with customer. ; schdld next appmnt for 9/10 TUE !
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Found evaporator full of frost. Removed frost and replaced defrost thermistor. The refrigerator tests good
Evan E.
WASHER WHIRLPOOL MVWB766FW1 Customer stating they are still having issue with darker items coming out with white residue on them after wash cycle. Checked for codes no codes present. Removed wash basket to inspect plastic tub. Tub has small amount of white residue on tub suspecting from afresh. Drying on tub. Cleaned tub with warm water. Reassembled unit and called techline to document findings. Techline spoke with tech about proper detergent usage and cycle selection and documented issue. Customer to monitor if issue persists. SR:7725724922
Steve M.
MICROWAVE WHIRLPOOL WMH73521CS6 Replaced door switches for open close door error. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Dave F.
RANGE WHIRLPOOL WFG505M0BS3 Replaced wire harness to gas stove knobs . Tested unit tested good .
Dave F.
RANGE KENMORE 790.908346 Oven not working . Tested power . L1 has 75 volts and L2 has 120 both were tested to neutral. Customer will seek Electrician
Steve M.
DISHWASHER WHIRLPOOL WDT750SAHV0 Found the power connection at the supply was loose and ground not hooked up. Repaired connections and fastened ground. Tested in diagnostics and it passed all tests.
Evan E.
DISHWASHER KENMORE 587.14024200A Replacing wash motor due to connector on old wash motor failing to make consistent contact with plug. Replaced wash motor. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 154844301 MOTOR PUMP
Evan E.
RANGE WHIRLPOOL WFG505M0BS3 Customer stating that right rear burner will not spark. Upon inspection discovered that switch harness is failing. Tested burner with different switch from other harness and unit began to spark. Ordering switch harness ; ordrng 1 W10836473 (SWITCH HARNESS)
Evan E.
WASHER WHIRLPOOL MVWB766FW1 Customer stated that unit is leaving while spots on clothing at end of cycle. Checked for Error codes. No codes were present. Ran test cycle. Unit completed cycle as it should. Spoke with customer about proper cycle selection and settings for certain loads. Unit itself tested good.
Evan E.
WASHER WHIRLPOOL MVWX655DW0 Replacing wash plate due to teeth stripping on old wash plate causing unit not to agitate properly. Replaced wash plate. Ran calibration cycle. Ran diagnostic cycle. Unit tested good
Evan E.
WASHER KENMORE 417.404127 Customer stated that unit was not spinning out correctly. Upon inspection unit would spin but not at full RPM. Unit needs motor control. Part is discontinued and can not locate at any distributor.
Shaiman C.
WASHER MAYTAG MVWX655DW1 "Upon removing pump, found a metal item in the pump. Removed item. Unit testing good. Suggested customer to check pockets before loading clothes."
Steve M.
OVEN MAYTAG MER8800FZ1 394 330 394 333 =362. Customer complaining of long bake times. Tested temps. They were a little high but adjusted temps up a bit to accommodate the customer. Customer is going to put a thermometer in oven.
Steve M.
WASHER MAYTAG MVWX655DW1 Found the water leak is from restricted drain in house plumbing causing water to overflow at house drain. During testing found the drain pump grinding. Ordering pump. ; ordrng 1 W10876600 (drain pump)
Shaiman C.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Wheels on top rack were making a squeaking noise. Installed an adjuster kit. Repair successful.
Dave F.
REFRIGERATOR AMANA BX21TW Evaporator fan motor bearing is bad . Ordering new fan Blade W10116797 and fan WP10513803; ordrng 1 W10116797 (blade-fan) and 1 WP10513803 (motor-evap)
Evan E.
DISHWASHER KENMORE 587.14029200A Customer stated unit is leaking. Discovered that unit was dripping from fill hose. Was able to trim hose and reinstall. Ran unit once hose was trimmed and reclamped. Could not replicate issue once doing this. Ran multiple test cycles unit tested good
Shaiman C.
DRYER WHIRLPOOL WED49STBW1 Replaced control panel components. Repair successful.
Shaiman C.
DRYER MAYTAG MEDC465HW0 Customer concerned about unit not starting. The door was not being closed all the way. Adjusted latch to close easier. Repair successful.
Steve M.
REFRIGERATOR FRIGIDAIRE FFPT10F3NW Suite 145 replaced defrost timer for not cooling. Replaced gasket that keeps falling out. The refrigerator tested good.
Steve M.
DRYER WHIRLPOOL WED49STBW1 Replaced panel and found it has a crease in it. Ordering new panel. Found the side panels are cracked at screw holes. Ordering side panels. ; ordrng 1 W10671235 (panel-cntl) and 1 WPW10520780 (panl RIGHT) and 1 WPW10520782 (panl LEFT)
Steve M.
REFRIGERATOR MAYTAG MFT2776FEZ00 Found the fresh food section defrost drain was restricted. Removed restriction and cleared ice. The refrigerator tested good.
Steve M.
REFRIGERATOR AMANA ABB2224BRW00 Found the evaporator was fully frosted again. Heater did not turn on. The not should not have been fully frosted. Removed frost and replaced bi metal. While testing the thermistor's with ice water I spilled water on control. Replaced control at no charge.
Dave F.
DISHWASHER KENMORE 587.14024200A New inner door panel came with gasket . Installed inner door panel . Tested dishwasher. Tested good . No leaks .
Dave F.
REFRIGERATOR AMANA ABB2224BRW00 Freezer evap frozen . Called techline SR 7725093713 checked power come from jazz board to heat . Is working . Checked heater at control . Checked bi metal at control was open . Defrosted evap . Found loose connection at bi metal . Re did connections . Tested unit . Tested good . Drip pan did over flow . Cleaned up water .