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Local Reviews
for Henrietta, NY
Powered by Fluid LOCALYour Appliance Tech. was great, very professional, Thanks,
Karen & Peter - Henrietta, NY
Good service
Minh thu - Henrietta, NY
Good service
overcharge
Legacy - Henrietta, NY
they charged me a service fee of a $100 for each appliance that they looked at in the same room on the same day so they looked at 3 appliances it was $300 right off the bat + service and parts ..
Bob
Robert - Henrietta, NY
Excellent - identified the problem, fixed it and was gone in less than 15 min!
Adam
Adam - Henrietta, NY
Great
washer review
Cathy - Henrietta, NY
Great Service
Keren - Henrietta, NY
I loved being able to be up to date on soon the tech would arrive
Quick and easy Repair of Dryer
Cindy - Henrietta, NY
Very professional service. Quick to get repair done. Would use this service again.
Great service and very quick
Cecily - Henrietta, NY
great service call
Mark - Henrietta, NY
Steve M.
DRYER MAYTAG MGDB835DW4 Replaced control and user interface for inconsistent times with drying on sensor dry. The customer is going to monitor.
Shaiman C.
WASHER WHIRLPOOL WTW4850HW1 "Customer concerned about the lid lock not working as it should; not locking at the beginning of the cycle. No error codes stored. Lid switch functioned as it should in manual diagnostics. Informed customer that for this model, the latch does not lock right at the beginning of the cycle. No further repair necessary. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Steve M.
DRYER WHIRLPOOL WED5000DW2 Replaced start switch for sending power to timer before it's pressed to start. The dryer tested good.
Dave F.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Ice maker not getting power to unit . Tested voltage from control board . Has 120 volts from board to left hand door connector . .unit needs new freezer door .For harness issue . Called techline SR 7726523720 . Quoted customer for door . Does not want to move forward with repair.
Steve M.
DRYER WHIRLPOOL WED5000DW2 "Sr 7726509324Customer complained of dryer overheating. Tested temps for half hour. The temps cycled perfectly whole time. Customer also stated timer odes not stop. The timer motor is getting power before start switch is pressed. Ordering start switch. Called tech line to verify temp readings. The dryer is heating as expected. Ordering start switch. ; rqstng P&A on 1 WPW10117655 (relay-pts), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
Steve M.
DRYER MAYTAG MGDB835DW4 Sr#7726497591 Customer complained of dryer shutting off early. Tested sensors. They tested good. Called tech line. The recommended lowering back legs to push clothes towards front so they hit sensors. Ordering control and ui for not sensing properly. ; ordrng 1 W11133021 (CONTROL) and 1 W11158457 (CONSOLE )
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 Replaced inner door and seal. Repair successful.
Steve M.
REFRIGERATOR MAYTAG MZF34X16DW01 Replaced freezer control for settings changing without user input.
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHV0 Replaced control. Unit testing good.
Dave F.
DISHWASHER MAYTAG MDB6769PAB1 Dishwasher not draining . Could hear the drain pump running . But no water draining . Found the drain hose was plugged removed drain hose and cleaned out . Cleared error codes on dishwasher . Unit is now working as expected .
Steve M.
REFRIGERATOR MAYTAG MZF34X16DW01 Customer states that control is changing temp setting without user input. The temps were a Little warm at 10 degrees. Ordering control board. ; rqstng P&A on 1 W11382529 (CONTROL BOX)
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 "Customer concerned about unit not drying right and the door seal falling apart. Replaced seal, but then discovered the inner door is bent. Unit is not drying correctly because the vent is crushed. Suggested customer to have the vent fixed. Replacing seal and inner door. ; ordrng 1 W10861521 (SEAL) and 1 WPW10463967 (INNER DOOR)"
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHV0 Customer reports the unit stops mid cycle & the sensor & start button flash until it has to be resumed manually. Also states when the unit is done the indicator light is red. No error codes stored. Suspecting a control issue is present. Replacing control. ; ordrng 1 W11305297 (CONTROL)
Steve M.
MW-HOOD COMBO WHIRLPOOL WML55011HS3 "Replaced bulb, bulb housing for shorted cavity light. The microwave tests good."
Shaiman C.
WASHER WHIRLPOOL MVWX655DW0 "Customer states the unit only hums during the wash cycle. No error codes stored. Ran auto test, wash plate acts as if it’s not connected to the drive shaft. Wash plate was loose. Removed plate and discovered the gear case shaft was stripped. Gear case should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 W10528947 HUB"
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated that unit was producing clicking noise before cycle started. Checked for codes unit displaying fault for f5e2 for lid lock fault. Ran test cycle lid would not latch. Replaced lid lock and ran test cycle again unit is locking as it should. Unit tested good ; used 1 W11307244 (LATCH) from stock
Steve M.
DISHWASHER KENMORE 587.14029200A Replaced door latch for not closing. The dishwasher tested good.
Steve M.
MW-HOOD COMBO WHIRLPOOL WML55011HS3 Found no power coming to cavity light. Ordering control socket and light. ; ordrng 1 W10709921 (bulb-light) and 1 W11129648 (CONTROL) and 1 W11181133 (HOUSING LAMP)
Shaiman C.
DRYER KENMORE 110.6192311 Tested unit on timed dry. No tissues present.
Shaiman C.
DISHWASHER KENMORE 665.14422N511 "Reports that the unit is not cleaning dishes, & soap not dispensing. Water coming into unit is lukewarm. Suggesting customer to run water at sink before starting dishes."
Shaiman C.
WASHER AMANA NTW4516FW3 Replaced cabinet and suspension. Unit testing good.
Dave F.
WASHER MAYTAG MVWB766FW1 White residue is being left on clothes customer showed me clothing and I could see it on them . Checked soap type it is HE . Customer is using the correct amount . Unit has no error codes . Ran unit in calibration and auto diagnostics testing . Passed . Gave tips on proper usage . Suggested trying different soap brand . Suggested some sort of pod and explained the proper way to use them . There is nothing on this unit that could be changed to remedy this issue. Customer will try suggestions and if it keeps reoccurring to contact customer service.
Dave F.
DISHWASHER KENMORE 587.141144 Dishwasher not turning off . Unit has a mechanical timer in the control . Unit needs new control 154491701. Quoted customer . They decided to look towards a new unit .
Dave F.
FREEZER MAYTAG MZF34X16DW01 Freezer evap was frozen up . Found that the evap fan was not running . Found that the connection between the fan and the harness was disconnected. Reconnected fan . Put s zip tie around the connection so it won't happen again . Defrosted unit . . Unit tested good .
Shaiman C.
WASHER AMANA NTW4516FW3 Cabinet is dented in the front. Cabinet must be replaced. Rescheduling to provide more time for the extensive repair. Left part with customer. ; schdld next appmnt for 9/10 TUE !
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Found evaporator full of frost. Removed frost and replaced defrost thermistor. The refrigerator tests good
Evan E.
WASHER WHIRLPOOL MVWB766FW1 Customer stating they are still having issue with darker items coming out with white residue on them after wash cycle. Checked for codes no codes present. Removed wash basket to inspect plastic tub. Tub has small amount of white residue on tub suspecting from afresh. Drying on tub. Cleaned tub with warm water. Reassembled unit and called techline to document findings. Techline spoke with tech about proper detergent usage and cycle selection and documented issue. Customer to monitor if issue persists. SR:7725724922
Steve M.
MICROWAVE WHIRLPOOL WMH73521CS6 Replaced door switches for open close door error. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Dave F.
RANGE WHIRLPOOL WFG505M0BS3 Replaced wire harness to gas stove knobs . Tested unit tested good .
Dave F.
RANGE KENMORE 790.908346 Oven not working . Tested power . L1 has 75 volts and L2 has 120 both were tested to neutral. Customer will seek Electrician
Steve M.
DISHWASHER WHIRLPOOL WDT750SAHV0 Found the power connection at the supply was loose and ground not hooked up. Repaired connections and fastened ground. Tested in diagnostics and it passed all tests.
Evan E.
DISHWASHER KENMORE 587.14024200A Replacing wash motor due to connector on old wash motor failing to make consistent contact with plug. Replaced wash motor. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 154844301 MOTOR PUMP
Evan E.
RANGE WHIRLPOOL WFG505M0BS3 Customer stating that right rear burner will not spark. Upon inspection discovered that switch harness is failing. Tested burner with different switch from other harness and unit began to spark. Ordering switch harness ; ordrng 1 W10836473 (SWITCH HARNESS)
Evan E.
WASHER WHIRLPOOL MVWB766FW1 Customer stated that unit is leaving while spots on clothing at end of cycle. Checked for Error codes. No codes were present. Ran test cycle. Unit completed cycle as it should. Spoke with customer about proper cycle selection and settings for certain loads. Unit itself tested good.