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for Hamlin, NY
Cheryl - Hamlin, NY
James identified my problem quickly and helped me make a solution decision
Very Professional and knowledgeable
Bill - Hamlin, NY
Explained symptoms over the phone. David arrived on time and with the probable part needed on hand. Quickly diagnosed the problem, and had the correct part. He explained everything and replaced the worn out part. Ran diagnostics to ensure it solved the problem. Our washer works like new again. Couldn’t be happier and will highly recommend this company to friends and colleagues.
Dave was Knowledgable & Friendly
Quenton - Hamlin, NY
They found the exact problem quickly and did the repair in record time.
Nick - Hamlin, NY
Very timely very nice and we are very pleased!
Dave - 5 stars!
Donna - Hamlin, NY
Although I was a bit unhappy with the cost of the quote for the repair and that appliances have such a short user life, Dave was honest and straightforward in his professional approach and my husband, who dealt with him directly at the service call, was really impressed with his demeanor. thank you
machine issue was not fixed
Amanda - Hamlin, NY
Did not fix original issue that was called in. Machine was not verified "fixed" after installing the new part. We have had to research and resolve this ourselves. For $500, this was not worthwhile, even though the part swapped did need to be fixed.
Response from Appliance Tec:
We gladly provide a one year parts and labor warranty on our work. If there was a problem afterwards we would, of course, stood behind our work and you wouldn't have had to do any research. This is the first we heard there was a problem. It sounds like the problem was resolved but if it returns, let us know and we will be glad to assist.
David - Hamlin, NY
Fixed the LED lights in refrigerator quickly and job was covered by warranty. No complaints here
Betsy - Hamlin, NY
Tracking so I knew approximate time and a call. Took care of issue and explained how things work. Found another issue and was able to correct it very quickly Thanks
Robin - Hamlin, NY
Great guy. On time, efficient , friendly, helpful . Definitely would be comfortable if needed to call back!
Quick, professional service!!
Toni - Hamlin, NY
Dave was quick and efficient in diagnosing and fixing our 3 year old dryer. Along with remedying the issue, he explained a potential for the issue and how to avoid it.
Joe - Hamlin, NY
Gary T was right on time, called before showing up, had all the proper tools and parts, and finished the microwave door replacement quickly and completely. He was also very personable. In summary, he was the consummate professional !
Courteous and efficient
Bette - Hamlin, NY
No complaints. Was courteous and attentive as I explained the problem. Definitely knows his trade! Cannot rate cost, it was under an extended warranty.
WASHER WHIRLPOOL WFW6620HW0 Replaced hot water valve that was leaking at the hose. Customer provided a new stainless steel water that I used to install the new valve. Ran test 12 to test. Unit tested good.
RANGE WHIRLPOOL WFE515S0EW0 The customer is concerned with the self clean feature. The customer had some items in a ceramic container and a wooden knife holder on the cooktop and they were damaged. The knob Obote the vent and the console are slightly discolored as well. The customer has not tried to remove the discoloration. Explained to them that items should be removed from the cooktop when using the oven because it vents heat from the left side of the console. Documented the issue with Techline SR7729353402The oven door hinge on the left hand side was not inserted all the way into its catch causing the door to stay open slightly. Reseated hinge. Door shuts properly after adjustment. ; dspstn on spec-tagged invntry: 1 WP3149404 SWITCH- SM BURNER
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Replaced fan, diffuser, machine control, and thermistor due to freezing temps in the fresh food section. Set unit to recommended with the damper in the cold position. This should maintain freezer temperatures while preventing items from freezing in the fresh food section. Customer to monitor. Customer"
DRYER WHIRLPOOL WGD49STBW2 Customer decided not to have the dryer converted.
DISHWASHER GE GSD2230FOOWW "Q1 n. Q2 n. Q3 n. Unit not draining. Found water leaking from sump where drain actuator goes through, and leaking onto drain solenoid. Pump has been discontinued."
WASHER MAYTAG MHW6630HW0 Q1 n. Q2 n. Q3 n. Unit leaking around dispenser. Need dispenser. ; ordrng 1 W11465533 (DISPENSER. )
REFRIGERATOR WHIRLPOOL ED22TEXHW00 Replaced valve and tested dispenser and icemaker. Water flow is slow with filter installed. Recommend replacing filter. Unit functions properly. Replaced filter and flushed lines.
DISHWASHER MAYTAG MDB8989SHZ0 Q1 no Q2 no Q3 no Replaced control board. Started wash cycle and wash motor did turn on. Unit tested good. Verbal signature acknowledged.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced left side fresh food door due to warped liner causing ceiling and ice and dispenser issues. New door fit perfectly.
DISHWASHER WHIRLPOOL n/a Checked unit in diagnostics for odor when running. Removed debris from tub and heater. Cleaned debris from pump impeller. Reseated allConnections. Unit testing okay.
DISHWASHER KITCHENAID KUDS30IXBL9 Q1no q2noq3noReplaced upper rack adjusters that had broken at the wheels. New adjusters working as expected.Verbal signature.; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY
DRYER MAYTAG MED3500FW Q1 no q2 no q3 noReplaced open heating element that was causing the dryer not to heat. Cleaned cabinet and verified venting was clear. Dryer tested good Verbal signature ; used 1 WP8544771 (HEATER)
RANGE FRIGIDAIRE FGGF3058RFA Q1 no q2 no q3 no Unit was not lighting properly due to a weak ignitor. Replaced ignitor. Unit tested good.; used 1 12400035 (IGNITOR) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Freezer door rails were mod aligned causing frost build up. Aligned freezer door rails and feted light switch. The noise the customer was concerned with was the water valve energizing. Unit checks ok
WASHER MAYTAG MVWX655DW0 Replaced stripped basket hub. Tested in diagnostics. Unit passed spin and agitate test ; dspstn on spec-tagged invntry: 1 W10528947 HUB
REFRIGERATOR WHIRLPOOL WRT311FZDW Items in freezer have frost on them. Adjusted door seal. Door now has suction and will prevent frost build up
DISHWASHER KITCHENAID KUDS30IXBL9 Unit is leaking from the float due to debris build up under float. Removed float and cleaned. Water to unit is cold and is contributing to cleaning issues. Wave guide is also clogged again and the spray arms are also clogged. Ordering spray arms and wave guide. Recommending that the customer have water supply connected to the kitchen sink so that the water supply line can be purged of cold water before using the appliance. This willPrevent debris from clogging components in the future; rqstng P&A on 1 WPW10082841 (arm-spray) and 1 WPW10320510 (arm-spray) and 1 WPW10497235 (seal)
DRYER MAYTAG MEDB766FW0 Unable to change or alter noise during tumble. New drum was out of round. Rescheduling for sat with extra tech ; schdld next appmnt for 12/21 SAT 8 am
DRYER MAYTAG MEDB766FW0 Noise is coming from motor. Replaced motor and noise went away
REFRIGERATOR WHIRLPOOL KSC23C8EYB02 Unit is not cooling in either compartment due to a refrigerant leak. Unit still under parts coverage but labor warranty has expired. Quoted labor for both evaporators and compressor. Customer will let us know when they make a decision.
DRYER MAYTAG MEDB766FW0 "Blower housing cannot be replaced unless the blower wheel gets replaced also. The sound is only heard once when starting the machine empty, and consistently when clothes are in it. The sound is not present with the drum removed. But when the drum is installed the noise is present. Right side of cabinet appears to have a dip in it which could be contributing to the noise. Contacted the manufacturer again. The agent suggested replacing the bulkhead and roller support shafts. Will also replace the drum, motor, blower wheel, and cabinet. SR 7726545769; ordrng 1 8533643 (CABINET) and 1 W10641295 (BRACKET) and 1 W10899578 (DRUM ASSEMBLY ) and 1 W11112242 (BULKHEAD) and 1 WP694089 (BLOWER WHEEL) and 1 WPW10359269 (RIGHT ROLLER SHAFT) and 1 WPW10359270 (LEFT ROLLER SHAFT)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Water valve is getting voltage but no water is dispensing. Replaced water valve. Unit tested good; dspstn on spec-tagged invntry: 1 W11043013 VALVE
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Adjusted doors so they would close better. Handles do not line up but was able to get doors to close and seal. Pics attached. Hand to shim lower hinge to accomplish adjustment
WASHER WHIRLPOOL CAE2745FQ1 Replaced broken inlet valve and tested. Unit checking good
WASHER AMANA NTW4516FW3 Replaced control & calibrated. Unit testing good.
DISHWASHER KITCHENAID KUDS30IXBL9 Replaced control and gasket due to unit not responding and leaking; used 1 W10300924V (GASKET) from stock
REFRIGERATOR KITCHENAID KFIS29PBMS00 There is ice build up in the freezer due to the freezer door gasket falling off at the bottom of the door. Unable to reinstall due to wear. Ordering freezer gasket; ordrng 1 W10407216 (gasket-fip)
RANGE JENN AIR JDR8895BAS Front right burner valve is not able to be adjusted and is causing lighting problem. Quoted 421.12 for valve replacement. It’s likely the burners will have to be drilled out in order to service the manifold. Explained this extra cost to the customer. They declined to have it repaired. (649.42) cycled both oven to check temperature. Both averaging 3 valve is 7502P562-60
WASHER WHIRLPOOL NTW4516FW3 Customer states the start button works intermittently. Console and control should be replaced. ; ordrng 1 W10888103 (CONSOLE ) and 1 W11170317 (CONTROL )
DISHWASHER KITCHENAID KUDS30IXBL9 "Keypad is only working intermittently. Ordering keypad; ordrng 1 WPW10500172 (panel-cntl), dspstn on spec-tagged invntry: 1 W10402110 FUSE"
WASHER MAYTAG MVWX655DW0 "Customer concerned about a grinding noise during agitation, & oil in the bottom of the basket. Could not recreate grinding noise, but oil residue was present on the pulley shield.; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced open RC les light that. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
WASHER MAYTAG MVWC565FW1 "Customer concerned about unit getting stuck in the sensing cycle. No error codes and unit completes auto diagnostics with no issues. Attempted to start unit on a normal cycle. Unit began to sense, then showed no signs of operation while still in sensing. Replacing control board. ; ordrng 1 W11162438 (CONTROL)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer complained of water forming on door mullion. Turned humidity control on to prevent water accumulation. Replaced FF damper for grinding when opening and closing. The refrigerator tests good ; used 1 WPW10594330 (CONTROL) from stock