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Local Reviews
for Geneva, NY
Powered by Fluid LOCALGreat Service-Customer Service minded.
Denise - Geneva, NY
Dave was on time, informative, and efficient. I loved the on-line app to allow me to follow where he was before he got to me. He called and let me know when he was on his way. I will continue to use Appliance Tech because of all there reasons. They understand that your time is valuable. Oh and let me not forget the woman whom I talked to on the phone to verify my appointment. AWESOME.
Excellent service.
Ann - Geneva, NY
Dave was friendly and professional. He explained what was going on with my washing machine and answered all my questions. He fixed the problem and checked the machine to make sure there weren't any other problems. Highly recommended.
Chrystal
Chrystal - Geneva, NY
I had an awesome and great service
Leslie
Leslie - Geneva, NY
Fabulous service
Maytag tech help
Daniel - Geneva, NY
Ann
Mary - Geneva, NY
Ms
Sandy - Geneva, NY
Great company. Service tech is very knowledgeable and extremely nice.
Fast and Friendly Service
Scott - Geneva, NY
Dave was great, knowledgeable and quick.
Great service
Sandy - Geneva, NY
Great company and David was so nice and very professional. Told my friends and they said they would him anytime.
Excellent service
Lucille - Geneva, NY
Our technician was knowledgeable, efficient and very personable. He also took care keep floors clean on a very muddy day
Dave F.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer concerned about how handle the door is opening and some frost build up in freezer . Checked temperatures 38 in freshfood section and 3 in freezer.Heated the rails and wiped off door is now shutting better . Heated door gasket and sealed cabinet. Adjusted the bail arm on the ice maker . Ice maker is making ice . Tested thermistors and defrost cycle . Unit tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Dave F.
OVEN WHIRLPOOL WFE550S0HV1 "Sensor is reading room temperature. No error codes . Preheated oven to 350 . 386 334 393 338 394 340 , .adjusted the temperatures on the calibration. Unit tested good"
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM Replaced drain tube for ice accumulation on freezer floor. Tighten screws for door handle. Removed all ice. The refrigerator tests good.
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced ui and evaporator cover for no cool in fresh food section. Same result. Only cooling freezer. Customer is going to contact customer service.
Steve M.
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced upper racks for door not closing properly. The door is closing properly. ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced Orion control for not cool Ff section. Same result. Called tech line again and retested. Found bad thermistor reading this time in FF compartment. 96. Other times when we tested it was 60. Tech line wants to ; ordrng 1 W11099568 (cover-evap) and 1 W11314429 (UI)
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced part and then nothing worked. Called tech line. Ordering another board; ordrng 1 W11336586 (CONTROL ORION)
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced o troll on back of unit with same result. called tech line again. Ordering Orion board. ; ordrng 1 W11336586 (CONTROL ORION)
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Sr#7725825061 tested refrigerator and all thermistor's passed. The Ff fan is working. The evaporator was frosted, but only on the top. . Called tech line. Turned unit on and it cooled in freezer only. Tested for half hour and cooling never moved to FF section. Ordering control. The tabs on air tower are broken. Ordering air tower; ordrng 1 W10704475 (air-tower) and 1 W11099565 (CONTROL)"
Dave F.
RANGE KITCHENAID KFGG500ESS2 Unit is not lighting the gas . Needs new burner head for right front . Ordering Burner WPW10515455 . Send part to customer.; ordrng 1 WPW10515455 (burnr-head (SHIP PART TO CUSTOMER))
Dave F.
MICROWAVE WHIRLPOOL WMH53521HZ3 Control on microwave has failed found the triac on the board was blown . Replaced control . Light on the microwave is now working as expected. Tested unit . Tested good .; dspstn on spec-tagged invntry: 2 8206232A BULB
Dave F.
WASHER WHIRLPOOL WTW4816FW2 Drain pump stuck on . No error codes . Pushed the cancel button and held to stop the drain pump . Made sure that the pressure hose was not clogged . Reseated connections at control . Calibrated . Tested in auto diagnostics. Tested good .
Dave F.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Drain tube was plugged. Replaced drain tube with stock W10619951 . Service pointer W10632338 C . Part is covered under Special Project S38253 . Thawed ice plugging the hole . Tested unit . Tested good ; used 1 W10619951 (TUBE-DRAIN) from stock
Dave F.
MICROWAVE WHIRLPOOL WML55011HS2 Mounting brackets inside the microwave were snapped off . Replaced mounts inside unit . Tested unit tested good . Left other parts with customer .
Dave F.
DRYER MAYTAG MEDX655DW1 Vent on the back of the unit where the heat comes in is discolored which is room normal operation. Check vent with vent tester . Unit tested good . Tested temperatures on high heat temperatures were within range . Unit is working as expected. Customer instruct. Gave tips on proper settings .
Dave F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain pump issue error code F8E2 . Found piece of glass inside drain pump . .removed glass . Drain pump had failed . Replaced drain pump and ran unit in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHB1 Replaced the control . Tested unit . Unit tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced both led lights in freezer and fresh food section . Lights are now working as expected.; dspstn on spec-tagged invntry: 1 WPW10515057 MODULE-LOWER LIGHT and 1 WPW10515058 LIGHT
Dave F.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Unit temps were 43 in refrigerator and 0 in freezer. Freshfood section temperature was turn all the way up and freezer was turned on four . Checked frost pattern had good frost pattern. Checked heater . Tested good . .compressor is turning on and start device is good . . When I turned the unit off and then on the unit wouldn't turn back on . Until I hit where the thermostat was and it start . Ordering new thermostat WPW10583801 . Customer paid in full .; ordrng 1 WPW10583801 (thermostat)
Evan E.
WASHER WHIRLPOOL WTW4816FW2 Customer stating that unit is not adding water at beginning of cycle. Checked for error codes. Unit displaying f8e1 (no full) Attempted to run test cycle. Unit would not fill for test cycle. Removed console to inspect connections on control. Discovered that connector for water valve was partially unseated causing issue. Reseated connector. Ran test cycle again. Unit began to fill as it should. Confirmed function in normal cycle. Unit tested good
Evan E.
WASHER WHIRLPOOL WTW4816FW2 Customer stated that unit would not spin or agitate. Checked for codes upon arrival. Unit was displaying error code f7e5 (shifter fault) ran test cycle. During cycle unit would not spin or agitate. Inspected underneath machine and found that shifter arm had broken causing cam not to engage into spin/agitate. Replaced actuator. Ran test cycle again. Unit tested good ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
Evan E.
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stating unit will not run heated dry setting at end of cycle. Checked for error codes. Unit displaying code 7-1 for no heat. Tested harness for continuity from control to heating element. Harness tested good. Checked heating element for continuity. Element tested good. Issue is with control failing to send proper voltage to element. Ordering control; ordrng 1 W11306302 (CONTROL )
Dave F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 8 degrees in freezer. 44 in fresh food section . . Adjusted the temperatures settings to be colder in the unit . Adjusted the air damper to let more air in the fresh food section . Customer will monitor. Went into diagnostics. Passed every test.
Dave F.
WASHER WHIRLPOOL WFW75HEFW0 Replaced bellow due to leaking . Tested good .
Steve M.
WASHER WHIRLPOOL WTW5840BW0 Found hub was to holding basket in place removed hub and found gear on transmission is damaged. The transmission is also very loud. The cost of repair will put weigh new machine. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated that unit was leaking out of front door. Upon inspection discovered that door bellow had large rip on left side causing issue. Ordering bellow ; ordrng 1 W11106747 (BELLOW)
Evan E.
DISHWASHER MAYTAG MDB4949SHZ0 Replacing due to unit leaking at weld joint. Replaced tub. Reinstalled all parts. Unit tested good
Steve M.
FREEZER WHIRLPOOL WZC3115DW Replaced drier And recharged refrigerant for no or low charge causing no cool. The freezer is now cooling.
Dave F.
DRYER WHIRLPOOL WGD4815EW2 The catch in the door was not clipping in all the way and just become loose .replaced catch and adjusted striker door is now closing as expected.
Shaiman C.
WASHER MAYTAG MVWC565FW1 Customer concerned about a smelly smell emitting from the washer. Called tech line. Agent says there is nothing that comes in the washer from the factory that could cause a stinky smelly smell. Unit is functioning as it should. Suggested customer should get in contact with customer support.SR: 7725132402
Steve M.
FREEZER WHIRLPOOL WZC3115DW01 Prsring compressor for not cooling. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Steve M.
DISHWASHER WHIRLPOOL WDTA50SAH0 "Found only a stuck key error code in diagnostics. Tested dishwasher in diagnostics and it functioned as expected. The heater turned on. Found no rinse agent in dishwasher. Customer is complaining of dishes not drying. Told customer to run hot water at sink, use rinse agent and use high temp wash. Customer was argumentative and I left."
Dave F.
DRYER MAYTAG MEDC215EW1 "Dryers thumping. Found the rollers were worn out . Used repair kit 4392065 . Replaced belt , rollers and tension pulley. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392065 (REPAIR KIT) from stock"
Dave F.
DRYER WHIRLPOOL WED4815EW1 "Replaced element due to being broken and grounded . Replaced thermal fuse , thermostat. High limit . Used repair kit on dryer . Replaced rollers, belt and pulley . Tested unit tested good ."