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Local Reviews
for Geneva, NY
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Scott - Geneva, NY
Dave was great, knowledgeable and quick.
Great service
Sandy - Geneva, NY
Great company and David was so nice and very professional. Told my friends and they said they would him anytime.
Excellent service
Lucille - Geneva, NY
Our technician was knowledgeable, efficient and very personable. He also took care keep floors clean on a very muddy day
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHB1 Called techline SR 7724902945 . Tested unit in diagnostics. No error codes . Heater turns on . Wash pump is working as expected .coffee cups with the tops are not drying . Holds more water on top then can evaporate. Unit is working as expected.
Dave F.
WASHER WHIRLPOOL WTW4816FW2 Found error code F2E3 switch mismatch . Replaced control. Calibrated unit . Ran in auto diagnostics. Leveled legs . Unit tested good .
Dave F.
DRYER MAYTAG MGDC215EW2 Replaced thermal fuse due dryer not turning on . Advised customer to replace vent tested unit . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated top rack was falling due to wheels coming off adjustersReplacing adjusters due to old adjusters wheels falling off causing rack to fall. Replaced adjusters Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHB1 Ran dishwasher in diagnostics no error codes . Ran through test . Everything is working . Heater tested good .
Dave F.
DRYER WHIRLPOOL WED4815EW1 Tested dryer . Is heating . Tested vent with tester . Tested good . Checked dryer temperatures . Temperatures are good . Gave a few tips on dryer .
Dave F.
WASHER MAYTAG MVWC565FW1 Found debris underneath agitator causing a lot of noise like it's running .removed debris tested unit. Ran machine with wet towels unit Tested good .
Dave F.
WASHER MAYTAG MVWX655DW0 Washer not spinning . Found the hub Was stripped needs screws for hub . Reason for hub stripping is needs a new gearcase . . Needs washplate for being stripped . Needs washer plate screw . . Screws that hold the hub to the basket are broken inside the basket . Needs new basket .; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s
Dave F.
DRYER WHIRLPOOL WED75HEFW1 Tested dryer tested good . No error codes.
Dave F.
WASHER MAYTAG MVWC565FW1 Washer leaving white residue on clothes that are air dried . Washer had a smell . Customer did run affresh through the unit . No smell after . Gave customer tips on best cycles to run washer on . No error codes . Calibrated washer . Ran in auto diagnostics tested good .
Dave F.
WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Washer was leaking . Customer found leak . Control led light wasn't on . Unplugged and reseated wires on the control .Plugged unit back in . Turned on and calibrated washer and ran auto diagnostics . Washer tested good .
Dave F.
WASHER MAYTAG MVWC565FW1 Washer had error code F8E1 long fill error code and F5E3 lid lock failure Removed water line to find the water valve filters were plugged causing the long fill error code . Removed filters cleaned . Replaced lid lock and ran washer in calibration. Ran auto diagnostics. Washer tested good .
Steve M.
DISHWASHER KITCHENAID KDTE104ESS0 Replaced motor sump for not cleaning and leaving soap at the end of the cycle. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Steve M.
WASHER AMANA NTW4705EW0 Found transmission is seized. Manager at aarons said it was not economical to replace. They are going to replace.
Evan E.
WASHER AMANA NTW4705EW0 Customer stated unit was not finishing cycle. Checked for codes. Unit was displaying F7E1 (basket speed fault) ran diagnostic cycle. Unit will not engage into spin shifter is stuck on agitate. Unit needs actuatorOrdering actuator; ordrng 1 W10913953 (actuator)
Evan E.
OVEN WHIRLPOOL WFE550S0HV1 Customer stated items they are baking are coming out uncooked. Suspecting oven calibration needs to be raised.Ran preheat to 350 degrees Unit was 10 degrees under what display was showing for temperature reading.Calibrated oven up 10 degrees Ran test bake cycle to 350 Unit is maintaining temperature as it should Unit tested good
Evan E.
WASHER WHIRLPOOL WTW8500DC2 Replacing control panel due to unit displaying f6e3 code (UI not hearing control)Replaced control Replaced UI Ran calibration cycle Ran test cycle Unit tested good
Evan E.
REFRIGERATOR WHIRLPOOL WRF560SMYH02 Customer stated unit was producing noise. Upon inspection discovered that noise customer was referring too was compressor line rubbing up against compressor once started. Was able to bend line slightly away from compressor. Once line was moved could not replicate noise.Unit tested good otherwise
Dave F.
MICROWAVE WHIRLPOOL WMH53521HV1 Replaced supports in microwave. Noticed the rack had some paint scratched off which is possible where the sparks came from . Ordering new rack W10803366; ordrng 1 W10803366 (rack)
Dave F.
RANGE WHIRLPOOL WFG505M0BW2 Oven gasket around door was torn . Replaced gasket tested odor made sure it's shutting correctly. Tested oven tested good .
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing UI due to unit not accepting commands. Keypad was flashing f2e2 UI was failing to communicate with CCU.Replaced UI Ran test cycle Unit tested good
Evan E.
MICROWAVE WHIRLPOOL WMH53521HV1 Customer stated unit was sparking while in use. Upon inspection discovered supports for rack in rear had cracked causing rack to attempt to fuse itself to case. Ordering rack supports; ordrng 2 W10740485 (support)s and 1 W10749119 (support) and 1 W10749120 (support)
Evan E.
RANGE WHIRLPOOL WFC150M0EW2 Customer stated none of burners are holding temprature. Switch and receptacle are functioning as they should but coils on burners are failing. Ordering burners ; ordrng 2 W11255551 (BURNER)s and 2 W11255552 (BURNER)s
Evan E.
RANGE WHIRLPOOL WFC150M0EW0 Installing new drip pan and burner due to old drip pan cracking and burning failing to heat. Replaced drip panReplaced burner Ran test cycle Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is flashing f2 e2 error code cu failing to communicate with UI. Ordering UI membrane. ; ordrng 1 W11028325 (UI INTERFACE)
Evan E.
RANGE WHIRLPOOL WFC150M0EW0 Customer stated burner was not working. Swapped Burner with left rear to confirm burner was failing. Burner was not heating once receiving power. Switch tested good burner itself is failing. Ordering burner ; ordrng 1 W11168414 (BURNER) and 1 WFC150M0EW0 (DRIP PAN)
Steve M.
WASHER MAYTAG MVWX655DW0 Replaced hub and wash plate for washplate spinning out of sync with basket. The washer tested good.
Steve M.
DISHWASHER MAYTAG MDB4949SDZ0 Found F7E1 heater circuit error. Tested the dishwasher in diagnostic and all the functions worked as expected. Since the heater is heating I am concerned that the motor is stalling. Customer is going to monitor.
Steve M.
MICROWAVE WHIRLPOOL WMH31017HZ0 Replaced diode for shorted diode that was causing u it to buzz and not heat. The microwave tested good.
Steve M.
WASHER MAYTAG MVWX655DW0 Found washplate is stripped. Ordering hub and wash plate; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Steve M.
MICROWAVE WHIRLPOOL WMH31017HZ0 Found diode is shorted and unit only pulling 5 amps. Orderind diode. Ordering cap and mag just in case; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)
Steve M.
WASHER WHIRLPOOL WTW4800BQ1 Customer compliance of water leaking during fill. Tested the water valve and it did not leak. The hoses are good. It washed and drained with no problems. Filled on large load and it worked as expected. The customer was using tide soap that is not HE. Found the drain was backing up into shower and flooding the floor. Customer is going to fix drain.
Steve M.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 -6 degrees in freezer. 29 degrees in fresh food section. adjusted thermostat bulb. Found gaps where cabinet meets liner. Caulked gaps. Customer is going to monitor.
Evan E.
MICROWAVE WHIRLPOOL WMH31017HZ0 Installed new door switches due to door not acknowledging when door was shut would have to slam door closed. Replaced switches Replacing thermal fuse due to fuse testing open.Replaced magnetron due to unit not heatingTested unit Unit is still not heating Can hear transformer producing loud buzzing while unit is running Ordering transformer ; ordrng 1 W10836753 (transformr)