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for Fairport, NY
James - Fairport, NY
David - Fairport, NY
They were great the techs
Daniel - Fairport, NY
The tech s were great..........
Gliff - Fairport, NY
Tara - Fairport, NY
The service was excelent
George - Fairport, NY
The tech was very knowledgable, and professional ,and was able to easily fix the problem. He is a great assest to your company. Maybe a nice raise would be in order.
Great service....very efficient...solved the problem.
Robert - Fairport, NY
Excellent service rep
Shari - Fairport, NY
We had another professional and wonderful service rep with Appliance Tec. This time it was our Kitchen Aid refrigerator that required repair. Dave was just wonderful, courteous and very efficient.
Very happy with Appliance Tec!
Linda - Fairport, NY
Than you Dave for your excellence service and refrigerator settings advice! Very knowledgeable about appliances! Highly recommend this service technician! Appreciated the app’t reminders and ph call before arrival time! Everything promised was done perfectly!!
Ann - Fairport, NY
Robert - Fairport, NY
Evan was very efficient, informative, and professional. He arrived at the appointed time,after calling ahead and installed the new parts quickly and efficiently.
Nicole - Fairport, NY
Great and knowledgable service
Mark - Fairport, NY
Easy reliable service
Matthew - Fairport, NY
The quality was great we had this part replaced Last year by another tech at a different company and from day 1 could tell it wasn’t done well. Hence a year later same issue. This is in comparable to how it came when brand new
Carol - Fairport, NY
Tech refused to acknowledge there was a problem with the stove, instead blaming it on cookware and that the burner not getting hot was normal operation.
Excellent service. Very professional
Rodger - Fairport, NY
Technician was cordial and efficient.
Robert - Fairport, NY
Tech was professional, customer friendly, and knowledgeable.
Melanie - Fairport, NY
Mary - Fairport, NY
Follow up call
Paul - Fairport, NY
Dave came back for a follow up call to address some concerns I had. He answered all my questions and did great work.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Customer stated unit made one batch of ice and then stopped. Upon inspection discovered fill line was frozen. Confirmed that heater and thermistor were receiving voltage. Tested heater multiple times. Unthawed line. Filled ice maker. Unit tested good
REFRIGERATOR KITCHENAID KRFC704FBS00 Called techline SR 7726578091 . Water not dispensing. Power is being sent to water valve in rear .. unit has water going into it . Went to insulation valve found loose connections to valve . Reseated connections. Unit is now working .
DRYER WHIRLPOOL WED6400SW0 Customer stated that unit was not starting. Upon inspection discovered that button was failing to make contact with UI. Customer does not want to replace UI. Was able to bypass button so customer can use unit. Unit tested good
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 Recharged refrigerant for low charge. The refrigerator is cooling at the moment. Customer to monitor.
RANGE KITCHENAID KFED500ESS00 Replacing cooktop due to right side back burner having large crack in glass. Replaced cooktop. Unit tested good
WASHER WHIRLPOOL WTW6400SW3 Order bearing for loud bearing. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced Ff Light for light not turning on. 5e light tested good. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced Ff Light for light not turning on. 5e light tested good.
DRYER WHIRLPOOL WED8000BW0 Complaint of excess noise when dryer is running. Ran unit and confirmed noise. Used repair kit 4392067. Replaced rollers and tensioner pulley. Tested unit. Unit test good. Tested vent. Vent tested bad. Recommended replacing vent to improve dry times.
DISHWASHER KITCHENAID KDFE204ESS1 Tested dishwasher and found no error codes. Found it takes a long time for water to get to kitchen. Cleaned out spray arms. The water is spraying well from spray arms. The dishwasher checks good. Customer er is going to clean with a dishwasher cleaner. No functional problems found.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced fill tube heater and water valve for fill lime freezing causing no ice production. The customer is going to monitor.
DRYER WHIRLPOOL WED5000DW2 Replaced door seal. Repair successful.
RANGE MAYTAG MER8800FZ0 Customer stated that unit was not heating properly. Unit was burning items inside oven and now unit was not heating at all. Checked for codes. Unit displaying error code F6E1 for runaway oven temperature. Cleared code and ran preheat. Unit preheated to 350. Tech sheet calls for replacement of control. Ordering control and temp sensor ; ordrng 1 W10833885 (TEMP SENSOR ) and 1 WPW10340323 (CONTROL )
WASHER MAYTAG MVWC565FW1 Customer concerned with amount of fabric softener coming out of dispenser. Sometimes in globs. Ordering new dispenser for mIl out only. ; ordrng 1 W11205050 (DISPENSER MAIL OUT ONLY)
DISHWASHER KITCHENAID KUDE70FXPA5 F8E1 Drain error . Dishwasher is draining water fine . F5E1 door open error code Checked door striker and is was a little bent off so the door wouldn't shut easy . Fixed that . F6E2 Fill valve error code. Dishwasher is filling as expected . Customer ran unit before arrival and unit ran fine . Ran in auto diagnostics unit tested good customer will monitor. Says the unit would just stay in a cycle like wash and then the lights would go off and then turn back on and do that over and over again .
DRYER WHIRLPOOL WED9600TA1 Dryer squeaking. Found the tension pulley shaft was dirty cleaned and greased shaft . Tested unit . Tested good .
WASHER MAYTAG MVWX655DW0 Customer stated that unit would not spin out correctly. Checked for codes. No codes present. Ran diagnostic cycle unit would agitate but would not spin. Discovered that drive hub inner teeth were stripped. Replaced drive hub. Ran diagnostic cycle. Unit tested good ; used 1 W10528947 (HUB) from stock
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced left door for clicking when closing. The door tests good.
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Checked temps in unit. Freezer at 8 and fresh food at 30. Unit is in a unheated garage and has only been on for 12 hours. Evaporator fan was hitting the fan shroud. Adjusted shroud.
DISHWASHER KITCHENAID KUDE50CXSS8 Found sump leaking right after start up. The cost of the repair will outweigh cost of new dishwasher. The customer is going to replace.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Unit is making normal noise .the freezer door was loose and was not sealing right . Tightened screws .Leveled legs . Unit tested good .
MW-HOOD COMBO WHIRLPOOL UMV1160CW6 Replacing turn table roller due to unit producing popping noise while turntable was spinning. Replaced turntable and roller. Ran test cycle. Unit tested good
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated that upper rack is falling down. Upon inspection discovered that welds had snapped causing rack to fall. Replaced track on both sides. Reinstalled upper rack. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
DRYER WHIRLPOOL WED7500GW0 Replacing control board due to unit failing to accept commands or send power to motor or heater. Replaced control. Ran test cycle. Unit now functioning as it should
REFRIGERATOR MAYTAG MFC2062FEZ02 Complaint of unit making clicking noise. Ran damper. Tested good. Ran compressor.Tested good. Observed ice maker arm in an on position calling for ice which causes ice maker to cycle. Customer does not have water to fridge and does not use icemaker. The sound of the ice maker unit operating without ice could be the noise. Removed ice maker at customer request. Unit tested good .
OVEN WHIRLPOOL WFE550S0HZ1 Found unit with power but would not heat. Found the receptacle was loose causing l2 to drop out. Tested 240 from receptacle. Reconnected unit tested good
REFRIGERATOR JENN AIR JFFCC72EFP02 On arrival the ice maker was full of ice. Fan not needed. Left with customer. Replaced spring and water dispenser paddle for sticking when pushed hard. The paddle works as expected.
MW-HOOD COMBO MAYTAG MMV4206FZ2 Replaced lamp holder for light no coming on all the time. Ordering light bulb that was broken during service. ; ordrng 1 8206232A (lamp 40 watt MAIL OUT ONLY. )
DRYER WHIRLPOOL WED9600TA1 Replaced idler pulley and rollers for squeaking and noisy operation with maintenance kit. The dryer tests good.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Sr#7726435566Found fill tube frozen. Called tech line. Wrapped fill tube heater around tube for better contact. If problem persists preorder fill tube heater assembly. Left preordered part with customer.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced cover and control per service pointer under S27311. Still waiting on door for hinge issue ; O-emld tckt
WASHER MAYTAG MVWB750YW0 Customer stated that unit was leaking on occasion. Ran test cycle and discovered that log valve is overfilling detergent cup. Also discovered that basket is hanging too low. Ordering log valve and suspension; ordrng 1 W10440786 (SUSPENSION ) and 1 W10853723 (LOG VALVE)
REFRIGERATOR KITCHENAID KBFS20EVMS11 Ice maker fill tube was frozen shut. Removed ice from tube. Ice maker tested good
REFRIGERATOR FRIGIDAIRE FGHB2866PP2 Replaced seal kit to ice maker evaporator. Customer will monitor. .