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Local Reviews
for Fairport, NY

Appliance Tec Rated 4.8 out of 5 stars based on 77 customer reviews

Map of Fairport, NY

Poor Service




Review of Appliance Tec

Tech refused to acknowledge there was a problem with the stove, instead blaming it on cookware and that the burner not getting hot was normal operation.


Map of Fairport, NY

Excellent service. Very professional




Review of Appliance Tec

Technician was cordial and efficient.


Map of Fairport, NY

Great Service




Review of Appliance Tec

Tech was professional, customer friendly, and knowledgeable.


Map of Fairport, NY

Great Service




Review of Appliance Tec


Map of Fairport, NY

MarySue




Review of Appliance Tec

Great tech


Map of Fairport, NY

Follow up call




Review of Appliance Tec

Dave came back for a follow up call to address some concerns I had. He answered all my questions and did great work.


Map of Fairport, NY

Helpful Service Appt.




Review of Appliance Tec

Steve was very helpful in diagnosing the problem wit5h my Whirlpool Fridge Ice maker/dispenser. He protected my appliance, cupboards and floor while clearing the ice jam and make repairs that should be sufficient before a need arises for replacement parts.


Map of Fairport, NY

Dave Flint was great




Review of Appliance Tec

Dave Flint was great. Very professional, thorough, and willing to answer questions and explain things.


Map of Fairport, NY

Excellent service, friendly technician




Review of Appliance Tec

Did good work, cleaned up after himself


Map of Fairport, NY

Great technician but company could do better




Review of Appliance Tec

The service was excellent. The technician was fantastic but the service charge just to show up of $90 is always tough and is the same everywhere. Doesn’t set this company apart from any other. Also took a week for the appointment going without a microwave in a busy family is also tough to take.


Conscientious Service




Review of Appliance Tec

Evan Ercolamento of Appliance Tec replaced parts on my Whirlpool dishwasher top rack so the rack now operates smoothly and doesn't fall downward as it gets rolled out for emptying. The broken parts made all the glasses and dishes crash together as I pulled the rack out to empty it. Evan is super-knowledgeable on how to diagnose a problem, pick exactly the right part needed, and install it so the appliance operates properly. He works quickly and efficiently and makes sure the product is operating exactly right before he leaves. The part causing the problem has been redesigned to strengthen it since the time I bought my dishwasher, so Evan made sure he replaced not only the two broken parts but also the two identical parts that hadn't broken yet but were of the old, weaker design. By doing this, Evan prevented the problem from repeating itself. He went above and beyond for me. I intend to request Evan specifically if any of my appliances need fixing in the future. The Appliance Tec organization is well-organized, customer-oriented, and can give you an appointment relatively quickly. The manager there is terrific, and he really listens to his customers--that's a real plus. I will always use only Appliance Tec for appliance repairs.


Time window was not good




Review of Appliance Tec


Evan already knew what was broken Great Great Service !!!




Review of Appliance Tec

I was always updated on my service call.


Very helpful and courteous




Review of Appliance Tec

Servicemen were very knowledgable and prompt


Evan: washing machine repair




Review of Appliance Tec

Evan was great! He gave me a lot of information on the trouble with my machine and options. Very easy to work with!


refrigerator repair




Review of Appliance Tec

Evan proved to be a very competent and friendly repair technician.


Technician was great was great -second experience with him.




Review of Appliance Tec

Would recommend this service company.


Good Service




Review of Appliance Tec

Good service


First rate service




Review of Appliance Tec

Easy to track arrival time, friendly, fast service. Technician was professional and efficient.


Mr.




Review of Appliance Tec

Excellent service


David L.

David L.

DISHWASHER MAYTAG MDBH965AWS Unit is not operating due to a shorted control. Customer is going to replace due to age

Near Packet Boat Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found no water hooked up to refrigerator and ice maker was calling for water that was causing noise. Removed ice maker for customer.

Near Sandle Dr, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL ETW4300TQ0 Lid switch has failed ordering new switch WP8318084; rqstng P&A on 1 WP8318084 (switch-lid)

Near Kreag Rd, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER JENN AIR JDB8700AWS3 F8E4 electrical drain pump issues . F8E1 slow draining . Removed drain pump found glass inside unit. Removed glass . Tested unit on auto diagnostics. Unit tested good .

Near Woodcliff Terrace, Fairport, NY 14450
Dave F.

Dave F.

RANGE KITCHENAID KFED500EWH03 Called techline SR 7726132742 . Tested unit . Explained that the pots have to sit completely flat against the glass and that the dots on the unit where the burner is shows the different size and which zone of the burner you should use . Techline said unit is working as expected.

Near Quailbush Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHB2866PP2 Ice build up underneath icemaker section inside fresh food area . Checked temperatures in freezer 4 degrees . Checked temps in fresh food was 40 . Set freezer to -4 temperature and 36 in freshfood . Condenser coils need to be cleaned . Cleaned some of the front . Customer will clean the rest . Maybe ice build up between the freezer and fresh food section customer will unplug unit defrost then they will monitor.

Near S Ridge Trail, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GI6SARXXF00 Refrigerator not cooling . Compressor is running . Fans are running and no frost on evap . Unit needs sealed system work . Would need evaporator and UV drier . Customer is going to look into buying a new unit .

Near St Andrews Blvd, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Customer stated unit did not cool for couple days. Customer unplugged for a few days and the unit is now cooling. Checked power and evaporator. Good frost pattern and everything is running as expected.

Near E Pointe, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8979SFZ2 Customer stated that unit was not dissolving soap. Checked for codes. Unit was displaying code 6-4 for float switch testing open. Inspected float and discovered that float was stuck in open position. Reseated float into correct position. Ran diagnostic cycle. Unit tested good

Near Princeton Ln, Fairport, NY 14450
Evan E.

Evan E.

OVEN GE JTP56S0D1SS "Customer was stating that both ovens are taking long time to preheat. Tested bake & broil on upper oven with thermocouple inside cavity to measure temp. Bake element preheated to 350 in 20mins. Broil element preheated unit in 15 mins due to cavity already being warm. Watched cavity reach 500 degrees before shutting off. Ran same test on lower oven and yielded same results. Bake and broil are both functioning as they should at this time. Customer would like racks replaced for both ovens. Ordering upper (2) and lower (2) racks ; ordrng 2 WB48T10020 (OVEN RACK (UPPER))s and 2 WB48T10021 (OVEN RACK (LOWER) )s, dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND"

Near Steele Rd, Fairport, NY 14450
Evan E.

Evan E.

RANGE WHIRLPOOL WFE515S0ES2 Customer stated that unit would not function. No burners would work or oven. Unit was displaying f9e0 code for wiring mismatch. Removed back panel and discovered thermal event at L1 of terminal block. This was cause for issue. Ordering main harness & terminal block. Also ordering rack due to customer only receiving unit with 1 rack ; ordrng 1 W11219898 (MAIN HARNESS) and 1 WPW10245259 (TERMINAL BLOCK ) and 1 WPW10268578 (RACK )

Near Roselawn Crescent, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRSF505ESS00 Replaced left hand door for wire harness torn . Heated gasket so the door will seal . Tested unit . Tested good .leveled doors.

Near La Tour Manor, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit was not draining. Tub was full of water upon arrival. Drained water from tub with vacuum. Removed pump to inspect. Ran pump while detached from motor to observe impeller. Impeller would not spin pump was receiving power but just buzzing never moving impeller. Replaced pump and ran test cycle. Unit drained as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Roselawn Crescent, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE204DSS0 F3E1 owi thermistor is open F8E1 slow drain F6E6 incoming cold water F7E1 heating no heat . Water is to cold coming into unit . The water is connected to its own pipe away from the sink so running the water at the sink won't really help .ran diagnostics. Heater tested good . Cleared error codes . Gave customer tips . pro wash . High temp and heat dry . If customer what's to move forward with repair order WPW10705575 sensor and control W10866116 . Control is covered under warranty.

Near Clarkes Crossing, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 Dishwasher not drying dishes . Went into diagnostics found F7E1 error code . Cleared error code . Tested heater in diagnostics. Unit tested good . Heater is working customer will monitor.

Near Horizon Hill Terrace, Fairport, NY 14450
Dave F.

Dave F.

DRYER MAYTAG MEDB766FW0 Drying rattling around ordering dryer kit 4392067 . Ordering motor and blower for possible noise .; ordrng 1 279827 (motor!dryer) and 1 4392067 (dryer repair kit) and 1 WP694089 (wheel)

Near Horizon Hill Terrace, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced stops on the top racks for them falling off and one melting on the heater . Unit tested good .

Near Vineyard Hill, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADW0 Customer stated that unit was not cleaning dishes. Upon inspection discovered that unit was displaying code 7-1 for no heat. Unit is displaying this code because wash motor is failing to move water through cabinet. Therefore cooling the water and shutting off the heater. Unit needs sump & motor. Replaced sump & motor. Ran diagnostic cycle. Cleared codes. Unit tested good

Near Filkins St, Fairport, NY 14450
Evan E.

Evan E.

COOKTOP JENN AIR JED4430GB00 Documenting model/serial for possible recall

Near Watson Hulbert Rd, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MVWB850YW1 Found the washer had been leaking and the motor and rotor are corroded. The. Osteoclasts the repair will outweigh the cost of new washer ; dspstn on spec-tagged invntry: 1 W10435302 BEARING and 1 WPW10178988 SENSOR

Near Whitney Road East, Fairport, NY 14450
Steve M.

Steve M.

RANGE WHIRLPOOL WFE515S0ES0 Found the wire harness on the main control had a loose connection causing light to stay on. Fastened and tightened wire and the range tests good

Near Crossing Creek Dr, Fairport, NY 14450
Dave F.

Dave F.

MICROWAVE KITCHENAID KCMS2055SSS2 Replaced magnetron and diode due to not heating . Tested unit . Tested good .

Near Bowns Hill Ln, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR GE PFCS1RKZHSS Installed new ice maker . Checked temperatures in freezer -7 could feel the air blowing from the freezer through the cabinet and into the door where the ice maker is new ice maker cycle . Customer will monitor.

Near Fairport, NY 14450
David L.

David L.

DRYER WHIRLPOOL WED97HEDW0 Replaced worn rollers and idler with service kit along with the drive belt. Unit tested good. ; used 1 4392067 (REPAIR KIT) from stock

Near Wenlock Rd, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW1 Piece of clothing was stuck under the wash plate . Removed wash plate and clothing . Calibrated unit and tested in auto diagnostics. . Unit tested good . Gave tips on best wash cycles

Near Olde Orchard Ln, Fairport, NY 14450
Dave F.

Dave F.

DRYER MAYTAG MED5630HW0 Lint built up in the blower causing the unit to shake . Cleaned lint tested unit . Tested good . Advised customer to clean the vent

Near Duncott Rd, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE304DSS1 Replaced adjuster that was broken during previous repair. Tested in diagnostics and the unit is no longer leaking and the heater tested good ; dspstn on spec-tagged invntry: 1 WPW10546503 ADJUSTER

Near Ambleside Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the condenser fan was hitting the suppressor putty . Fixed putty . Unit is now quiet . Hooked water line up to unit . Checked for leaks . No leaks . Ran water through the dispenser. Turned ice maker on . Ice make cycled . Unit tested good .

Near Waterford Way, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR GE PFCS1RKZHSS Replaced ice box fan in the freezer compartment for no ice. The fan is running as expected.

Near Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.50023.211 Replaced thermostat for warm temps in freezer causing no ice production. The customer is going to monitor.

Near Chablis Dr, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Top rack falling off . Track stopper fell off and hit heater . Ordering stoppers W10508950; ordrng 2 W10508950 (stop)s

Near Vineyard Hill, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBFS25EWMS1 Replaced gaskets on refrigerator freshfood section. Doors are sealing as expected.

Near Bowns Hill Ln, Fairport, NY 14450
Dave F.

Dave F.

OVEN-MW COMBO JENN AIR JMW2427DS01 Replaced user interface for keypad disconnected error . Tested oven preheated to 350. Tested good . Tested microwave. Tested good . No error codes .

Near Woodcliff Terrace, Fairport, NY 14450
Dave F.

Dave F.

MICROWAVE KITCHENAID KCMS2055SSS2 Unit is not heating . Can hear the magnetron humming . Ordering magnetron W10859575 and diode WPW10269016; ordrng 1 WPW10269016 (wire-vltge)

Near Bowns Hill Ln, Fairport, NY 14450