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for Fairport, NY
Ann - Fairport, NY
Evan was patient and worked hard to get the ice maker working correctly. It took three trips but he was prompt courteous and worked with us to figure our what was going on. Highly recommend this young man!
Daniel - Fairport, NY
Dave was great... Gave me a lot of good information.. Thank you...….
Technician was great
Phyllis - Fairport, NY
Dave was efficient, knowledgeable, and competent. It was disappointing that the Whirlpool dryer needed repair after only 8 days! Grateful to Dave for making the experience tolerable.
The replacement part fit right in for a quick repair.
Steve - Fairport, NY
good service; fair price
Robert - Fairport, NY
Jan 2 service call
Daniel Killoran, Fairport - Fairport, NY
Very disappointed with Steve's attitude. We told him the convection setting did not cook the turkey after 3 hours on Christmas so we had to switch oven setting (everything was ok, just a later dinner). Steve said "I wasn't here when you took turkey out of oven"...basically calling us a liars...WOW. Dan Killoran
Repair work was performed very professionally.
Walter - Fairport, NY
Quick, and efficient, thumbs up!
Peter - Fairport, NY
Excellent service, friendly & knowledgeable tech.
Carolyn - Fairport, NY
I was very pleased with this experience. Steve was great. Fast & efficient!
Very helpful and informative
Robert - Fairport, NY
Exactly what we were looking for!
Mike - Fairport, NY
Our dryer button stopped functioning so we called, had a the technition came out at a time convienent to us, he troubleshooted, fixed the issue within a short period of time without charging a boatload of money to correct the problem. We will DEFINATELY call again if we need an any appliance repaired. 🙂
James - Fairport, NY
David - Fairport, NY
They were great the techs
Daniel - Fairport, NY
The tech s were great..........
Gliff - Fairport, NY
Tara - Fairport, NY
The service was excelent
George - Fairport, NY
The tech was very knowledgable, and professional ,and was able to easily fix the problem. He is a great assest to your company. Maybe a nice raise would be in order.
Great service....very efficient...solved the problem.
Robert - Fairport, NY
Excellent service rep
Shari - Fairport, NY
We had another professional and wonderful service rep with Appliance Tec. This time it was our Kitchen Aid refrigerator that required repair. Dave was just wonderful, courteous and very efficient.
Very happy with Appliance Tec!
Linda - Fairport, NY
Than you Dave for your excellence service and refrigerator settings advice! Very knowledgeable about appliances! Highly recommend this service technician! Appreciated the app’t reminders and ph call before arrival time! Everything promised was done perfectly!!
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 LED in freezer failed . Replaced freezer led bulb with w11205083 . Tested unit tested good . Left part with customer.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Unit is continually filling since repair. Called techline to document issue. Techline stated that thermostat on ice maker is what calls for unit to fill. While installing new fill cup disassembled inside of ice maker discovered that interior of ice maker was not properly reassembled. Reassembled unit the correct way and ran harvest cycle. Listened to unit fill and then waited to see if unit was attempting to fill again. Unit would not fill again while tech was in home. Customer to monitor. If issue persists ice maker module may need to be replaced SR: 7727167318
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer was looking for water filter on machine . Customer called whirlpool customer service and was told there was a filter but couldn’t find filter . Explained there is no water filter and if they wanted to get one installed it would have to be an inline water filter . Customer will look into that . Unit tested good .
DRYER WHIRLPOOL WED8000DW4 Replaced blower for being cracked . Tested unit . Tested good
DRYER WHIRLPOOL WED5000DW2 Replaced timer . Tested unit . Tested good
REFRIGERATOR KITCHENAID KRFF707ESS00 Replaced evaporator fan that was broken during repair. The fan tests good.
DISHWASHER KITCHENAID KDTE204DBL0 Customer reports unit stopped doing anything. 6-6 6-4 6-1 5-1 error codes stored. Ran diagnostic test. Water did not enter unit. Manually filled unit with water to verify sump motor is operational. Started a normal wash cycle. Water filled and sprayed as it should. Suspecting the inlet valve is failing. Replacing inlet water valve. ; ordrng 1 W11175771 (FILL VALVE)
REFRIGERATOR KITCHENAID KRFF707ESS00 Called techline SR 7727078760 . Techline said to check drain pan make sure it isn’t warped it is not . Techline had no more suggestions for the unit to be fixed . Deemed unrepairable . ; ordrng 1 W10633627 (Evap fan)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Water leaking at water valve between filter and valve . Ordering filter housing and water valve . Left side cold air return is full of ice from the water dripping . Would need to be thawed out . ; ordrng 1 W11346622 (Reservoir) and 1 W11043013 (Water valve)
MICROWAVE WHIRLPOOL WMH31017HS0 Customer stating that unit is not heating properly and lights are flickering inside cabinet. Discovered that unit had old style interlocks. Suspecting this is causing issue. Replaced interlocks. Tested unit. Unit tested good. Tested items inside microwave multiple times. Unit is heating as it should ; used 1 W11244494 (INTERLOCK) from stock
OVEN WHIRLPOOL KOCE507ESS07 complaint of paint chipping in oven cavity. Customer already contacted manufacturer regarding issue. Called tec line to document issue and recline had photos documented from the customer inquiry with manufacturer. Tec line arranging an exchange.SR: 7727005103
DRYER ELECTROLUX EFMG417SIWO Found lint build up in the blower housing causing it to go off balance and shake . Removed lint . Tested unit tested good
OVEN JENN AIR JJW2427DS01 F2 E1 stuck button error . Ordering user interface W11232102 and Control W11179310 . Parts are covered under manufacture warranty. ; ordrng 1 W11179310 (Control) and 1 W11232102 (User interface)
DRYER MAYTAG MEDB835DW4 Moisture sensor is out of tolerance. And will not heat on auto dry. Verified connections at sensing bar and connector Ordering moisture sensor ; ordrng 1 W11161899 (wire)
DRYER KENMORE 110.6060299 Unit was not tumbling due to a broken drive belt. Replaced belt and rollers with repair kit; used 1 4392067 (REPAIR KIT) from stock
REFRIGERATOR KITCHENAID KUIC18NNZS0 "Found recirculation pump tube separated at the distribution fitting. This was causing water to leak down the suction line insulation causing the corrosion on the compressor and preventing ice production. Reconnected tube. To fitting and turned on the machine. The machine dropped a batch of ice after about 20 minutes. Ordering tube with fitting and sending th e compressor, drier, and water tube that was ordered back. Adjusted quote to reflect new diagnosis ; ordrng 1 W10863947 (tube30.99)"
RANGE WHIRLPOOL WFC150M0EW3 Coils on the cooktop of the range are working as expected . The coils do not turn all the way red that is normal . Tested unit . Tested good . Customer instruct .
DISHWASHER MAYTAG MDB7749AWB1 Customer reports unit stopped mid cycle and would not turn back on. Unit would not turn on. Power connections are in good shape. No power going to user interface. Control board needs to be replaced. Customer will make contact if/when they decide to continue with the repair.
DRYER WHIRLPOOL NED4655EW1 Dryer would not start. No power coming from receptacle. Breaker was tripped. Reset breaker and unit turned on. Repair successful.
WASHER WHIRLPOOL WFW85HEFW1 "Unit was unplugged upon arrival. Once power was connected, machine was in drain lock out mode. F3E1 F8E3 F5E2 error codes stored. Pressure hose was clear of any type of debris. Suspecting failed pressure switch. Replacing switch. ; ordrng 1 W10448876 (PRESSURE SWITCH)"
OVEN FRIGIDAIRE FPGC3077RSC Found front right burner not lighting. Removed and tightened connection to ignitor. The cooktop is lighting.
DISHWASHER WHIRLPOOL WDF520PADW7 Replacing heater due to old heater beginning to lose coating on heater causing heater to produce burning smell. Replaced heater and ran diagnostic cycle. Unit tested good
MW-HOOD COMBO WHIRLPOOL WMH31017FS0 Customer stating that unit will continue to run while door is open. Upon inspection discovered issue with interlocks. Replaced interlock switches and tested unit. Unit tested good otherwise ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
RANGE KITCHENAID KERS303BBL0 Replacing bulb and bake element due to old light burning out and bake element cracking causing unit not to heat. Replaced bulb. Replaced bake element. Ran test bake cycle to 350. Unit tested good
RANGE MAYTAG MER8770WB0 Customer stating that bottom drawer will not slide as it should. Upon inspection discovered that track for drawer on left side was loose causing issue. Tightened track to frame. Tested drawer for customer. Unit tested good
WASHER WHIRLPOOL WTW4816FW0 Replacing lid lock due to old lock failing. Customer had part already. Replaced lid lock ran test cycle. Unit tested good
REFRIGERATOR KITCHENAID KRMF706EBS00 Replaced the deli drawer control board and. Main control board in the back . found the power board was not in the correct location and was loose inside the area it is supposed to be secure in . Fixed power board . Tested unit . Tested good . Customer will monitor
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stating that unit is producing burning smell from inside cabinet and also lower rack is rusting. Discovered that ceramic coating is coming off heater causing smell. Ordering replacement heater and rack ; ordrng 1 W10161215 (LOWER RACK ) and 1 W10518394 (HEATER )
MICROWAVE WHIRLPOOL WMH31017FS0 Customer stating that unit is running while door is open or will not start cycle intermittently. Issue is with door switch. Replaced interlock switches. Tested unit. Unit tested good ; used 1 W11244490 (INTERLOCK) from stock
DISHWASHER WHIRLPOOL WDF560SAFT2 Customer stating that unit will not start cycle but does have power. Checked for error codes upon arrival. No codes were present. Attempted to run test cycle. Unit shut off during test cycle and then turned back on. Discovered that wire nut for Neutral wire was loose. After tightening wire nut could not replicate issue. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced ice bin container. Tested unit . Tested good .
WASHER KENMORE 110.280327 Found bearing is loud Quoted customer for new bearing replacement. ; rqstng P&A on 1 W10435302 (bearing)
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Ice maker is working . Ice maker bin is not dispensing . Found the ice bin piece that goes from the auger motor to the bin was chewed up. Called techline SR 7726814722 . Techline said to order bin W11185686; rqstng P&A on 1 W11185686 (ICE-CONTNR)
DISHWASHER WHIRLPOOL MDB7749SBM1 "Customer stating that unit is tripping breaker constantly. Upon inspection discovered thermal event at control causing issue. Ordering control, UI, harness and handle ; ordrng 1 W10595568 (CONTROL ) and 1 W10811169 (USER INTERFACE ) and 1 W10871222 (HARNESS) and 1 WPW10401481 (HANDLE) and 1 WPW10401502 (JUMPER )"