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Local Reviews
for East Rochester, NY
Powered by Fluid LOCALGreat service
Jane - East Rochester, NY
Tech was very knowledgeable about the service and very professional.
Prompt service. Good repairman.
Ronald - East Rochester, NY
Good service
Sharon - East Rochester, NY
Kathy
Kathleen - East Rochester, NY
Great service! Very helpful!
Great service - went the extra mile
Stephen - East Rochester, NY
Dave took care of our issue and even checked everything over and adjusted our fridge doors. Very personable too.
Great service and great service technician
Steven - East Rochester, NY
Evan was very courteous; listened to my concerns; expressed ideas as to resolution; gave me feedback on his analysis; and was helpful in .explaining the dryers full functions.
gave a lot of helpful tips
Judy - East Rochester, NY
Kitchen Aid dishwasher
Barbara - East Rochester, NY
Polite and knowledgeable
Friendly, knowledgeable, and professional
Patricia - East Rochester, NY
Steve M.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found a shim on hinge causing the door to not close properly. Removed shim and door is now closing.
Evan E.
DRYER MAYTAG MEDB765FW0 Dryer not spinning or needs assistance to start spinning with larger loads. Motor is too weak. Replaced motor to correct. While reassembling checked belt and it was worn causing drum slip. Replaced belt. Tested unit. Unit tested good.; used 1 4392067 (REPAIR KIT) from stock
Dave F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced freezer led bulb . Lights are now working as expected .
Dave F.
WASHER WHIRLPOOL WTW8500DR0 F0E3 overload error code F7E5 shifter failure .found the rotor and slider is are worn out not allowing unit to spin . Rotor part W10754161 and slider W10734521 ; ordrng 1 W10734521 (Slider) and 1 W10754161 (Rotor)
Dave F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Called techline SR 7726846622 led lights not working . Found that the freezer led is bad and is causing all the lights to not light up . Will order led WPW10515057 . Bring fresh food led as well WPW10515058 in case .; (created new UIS, deleted prior attachment to UisID 58572), ordrng 1 WPW10515057 (Freezer Led)"
Evan E.
RANGE JENN AIR JDS9860BDB Replacing orifice holder due to unit failing to light from burner being cracked. Replaced holder and tested burner. Unit tested good
Evan E.
RANGE JENN AIR JDS9860BDB Customer stating that unit is not lighting. Upon inspection discovered that ignitor was cracked. Unit will need new orifice assembly. Ordering orifice assembly ; ordrng 1 WP7101P639-60 (SCREW) and 1 WPW10407678 (ORIFICE W/ IGNITOR )
Dave F.
WASHER WHIRLPOOL WFW8400TW02 Unit door is locked . Unlocked door . Unit will not go into a spin . Unit will lock and not do anything . Unit may need MCU WPW10163007. Quoted customer for work . Customer will decide if they want to move forward with repair.
Dave F.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Called techline SR 7726460661 . Unit uses copper pipe pressure regulator will not work . Customer will have a plumber install pex pipe and regulator left part with customer.
Dave F.
DRYER GE GTD42GAFJ2WW Blower is full of lint . Removed lint from blower . Found the lint trap is torn . Customer needs new trap ordering part and sending to customer WE03X23881; ordrng 1 WE03X23881 (dryer lint filter)
Dave F.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Water pressure is to high . Unit needs part W10786952 pressure regulator . Service pointer W11394954A . Ordering part .; ordrng 1 W10786952 (valve)
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced left hand door for not hitting door switch . The liner was not molded right . Door switch is now engaging as expected .
David L.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 The evaporator was frozen again with thick clear ice. Defrosting is being terminated too early allowing frost to re freeze. Removed ice and replaced the defrost thermistor; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 Replaced main control board due to unit not defrosting . Tested unit tested good .
Evan E.
RANGE WHIRLPOOL KSDG950ESS1 Customer stated that they received unit with rusted front door panel and lower lower kick panel. Upon inspection discovered both were had small rust spots on front or each panel. Replaced door panel & kick panel. Unit tested good
Evan E.
RANGE WHIRLPOOL WFG320M0BW2 Customer stated that they were unable to set clock on stove and light in oven would not turn on. Upon inspection discovered that control would not accept commands could not set clock or start bake cycle. Control is failing. Replaced control. Ran test bake cycle. Set clock for customer. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Freezer frosting up still . Called techline SR 7725728072 . Had called techline in previous called . SR number above is the same number . . Previous call I was told to change the UI because that was what controls the defrost in this unit . Called techline today . They said to replace the control in the back as that is the one that controls the defrost . confirmed that the info from previous call was wrong . Tested thermistors at control. Tested good and were within resistance range . Ordering control board W11034366; ordrng 1 W11034366 (cntrl-elec), dspstn on spec-tagged invntry: 1 WPW10420741 SWITCH-PTS"
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left hand door . Liner not molded right and is not contacting the door switch and pushing it in all the way . Ordering new door W11104477 .checked door leveling and door hinge they are in the correct location .; ordrng 1 W11104477 (dor-fip)
Dave F.
OVEN KITCHENAID KEBC177KSS0 Pre heated oven to 350 checked temperatures. Temperatures were good . The temp gauge inside unit was off. The oven did say that it preheated fast . Suggested replacing sensor. Customer wanted to wait and see . If problem persists order WPW10131825
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 Replaced control /UI due to not defrosting . Tested unit in diagnostics. No errors and thermistors passed . Tested heater . Heater is working . Unit tested good .
David L.
COOKTOP JENN AIR CVGX2423W Downdraft fan motor will not run. Voltage through switch. Motor is NLA refunding customer
David L.
DISHWASHER KENMORE 6651693292K111 Replaced the latch due to the unit running with door open unit tested good; dspstn on spec-tagged invntry: 1 W10619006 LATCH
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Freeze evap not defrosting. Tested thermistors in diagnostics tested good , tested heater . Tested good .evap fan is working . Doors are sealing . Called techline . They suggested replacing the UI which controls the defrost. Ordering part W11082840 . Defrosted unit. ; ordrng 1 W11082840 (cntrl-elec)"
David L.
COOKTOP JENN AIR CVGX2423W Fan switch did not come with hex but for install ordering hex nut and knob; ordrng 1 WP422617 (nut) and 1 Y706097 (knob- fan)
Dave F.
DISHWASHER MAYTAG MDB7759SAS0 F10E1 dispenser error code . Found the dispenser door was not latching . Dispenser may be malfunctioning. Was able to free up the latch that locks the dispenser door . Ran unit in auto diagnostics. Dispenser opens but latch won't go back needs new W11032769 dispenser and control W10589069 . Quoted customer for job with control . Customer will seek a new unit .
David L.
DISHWASHER KENMORE 66516939000 Unit won’t start sometimes and also runs with door open door switch is failing. Ordering switch; ordrng 1 WP8269209 (switch)
Steve M.
DISHWASHER MAYTAG MDB5100AWB Replaced the wax motor to dispenser for not opening. Could not get dispenser to open. Found the water was not moving inside washer. The spray arms barely moved the dishwasher needs motor assembly. Most of the parts are discontinued. WP6-915435 seal kitWP6-903304 plunger99002088 motor pump assembly discontinued 902882 seal pump discontinued912313 ring seal discontinued. Needs all seals.
Steve M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced water valve for leaking. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE-INLT
Shaiman C.
WASHER WHIRLPOOL WTW4950XW0 "Replaced actuator, ran test verification cycle. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced ice maker for no ice production. The ice maker tested good.
Shaiman C.
WASHER WHIRLPOOL WTW4950XW0 "Unit will not agitate nor spin. F7E5 stored. Actuator should be replaced. ; ordrng 1 WPW10006355 (ACTUATOR), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Tested ice maker for no ice. There was ice in maker. It cycled and called for water. Temps are good at 0 degrees in freezer. Ordering ice maker for possible thermostat issue in ice maker. ; ordrng 1 4317943 (icemaker only)
Dave F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 0 degrees in freezer and 37 in fresh food . Freezer temps were on four and the refrigerator was on five . Adjusted the fresh food section to two and the freezer to three . Called techline SR 7725455956 . Checked diagnostics. Thermistors passed in fresh food and freezer section. The temperatures were off due to miss print in manual. They should be less lights for warm temps and more lights for colder . There was some ice on the diffuser. Level the doors and checked gaskets to make sure they were closing correctly. Techline said if problem persists order W10572852 . Customer will monitor.
Dave F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Water valve theta connects to the water line is broken ordering new valve WPW10238100; ordrng 1 WPW10238100 (valve-inlt)