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Local Reviews
for East Rochester, NY
Powered by Fluid LOCALGood service
Sharon - East Rochester, NY
Kathy
Kathleen - East Rochester, NY
Great service! Very helpful!
Great service - went the extra mile
Stephen - East Rochester, NY
Dave took care of our issue and even checked everything over and adjusted our fridge doors. Very personable too.
Great service and great service technician
Steven - East Rochester, NY
Evan was very courteous; listened to my concerns; expressed ideas as to resolution; gave me feedback on his analysis; and was helpful in .explaining the dryers full functions.
gave a lot of helpful tips
Judy - East Rochester, NY
Kitchen Aid dishwasher
Barbara - East Rochester, NY
Polite and knowledgeable
Friendly, knowledgeable, and professional
Patricia - East Rochester, NY
David L.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 The evaporator was frozen again with thick clear ice. Defrosting is being terminated too early allowing frost to re freeze. Removed ice and replaced the defrost thermistor; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 Replaced main control board due to unit not defrosting . Tested unit tested good .
Evan E.
RANGE WHIRLPOOL KSDG950ESS1 Customer stated that they received unit with rusted front door panel and lower lower kick panel. Upon inspection discovered both were had small rust spots on front or each panel. Replaced door panel & kick panel. Unit tested good
Evan E.
RANGE WHIRLPOOL WFG320M0BW2 Customer stated that they were unable to set clock on stove and light in oven would not turn on. Upon inspection discovered that control would not accept commands could not set clock or start bake cycle. Control is failing. Replaced control. Ran test bake cycle. Set clock for customer. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Freezer frosting up still . Called techline SR 7725728072 . Had called techline in previous called . SR number above is the same number . . Previous call I was told to change the UI because that was what controls the defrost in this unit . Called techline today . They said to replace the control in the back as that is the one that controls the defrost . confirmed that the info from previous call was wrong . Tested thermistors at control. Tested good and were within resistance range . Ordering control board W11034366; ordrng 1 W11034366 (cntrl-elec), dspstn on spec-tagged invntry: 1 WPW10420741 SWITCH-PTS"
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left hand door . Liner not molded right and is not contacting the door switch and pushing it in all the way . Ordering new door W11104477 .checked door leveling and door hinge they are in the correct location .; ordrng 1 W11104477 (dor-fip)
Dave F.
OVEN KITCHENAID KEBC177KSS0 Pre heated oven to 350 checked temperatures. Temperatures were good . The temp gauge inside unit was off. The oven did say that it preheated fast . Suggested replacing sensor. Customer wanted to wait and see . If problem persists order WPW10131825
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 Replaced control /UI due to not defrosting . Tested unit in diagnostics. No errors and thermistors passed . Tested heater . Heater is working . Unit tested good .
David L.
COOKTOP JENN AIR CVGX2423W Downdraft fan motor will not run. Voltage through switch. Motor is NLA refunding customer
David L.
DISHWASHER KENMORE 6651693292K111 Replaced the latch due to the unit running with door open unit tested good; dspstn on spec-tagged invntry: 1 W10619006 LATCH
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Freeze evap not defrosting. Tested thermistors in diagnostics tested good , tested heater . Tested good .evap fan is working . Doors are sealing . Called techline . They suggested replacing the UI which controls the defrost. Ordering part W11082840 . Defrosted unit. ; ordrng 1 W11082840 (cntrl-elec)"
David L.
COOKTOP JENN AIR CVGX2423W Fan switch did not come with hex but for install ordering hex nut and knob; ordrng 1 WP422617 (nut) and 1 Y706097 (knob- fan)
Dave F.
DISHWASHER MAYTAG MDB7759SAS0 F10E1 dispenser error code . Found the dispenser door was not latching . Dispenser may be malfunctioning. Was able to free up the latch that locks the dispenser door . Ran unit in auto diagnostics. Dispenser opens but latch won't go back needs new W11032769 dispenser and control W10589069 . Quoted customer for job with control . Customer will seek a new unit .
David L.
DISHWASHER KENMORE 66516939000 Unit won’t start sometimes and also runs with door open door switch is failing. Ordering switch; ordrng 1 WP8269209 (switch)
Steve M.
DISHWASHER MAYTAG MDB5100AWB Replaced the wax motor to dispenser for not opening. Could not get dispenser to open. Found the water was not moving inside washer. The spray arms barely moved the dishwasher needs motor assembly. Most of the parts are discontinued. WP6-915435 seal kitWP6-903304 plunger99002088 motor pump assembly discontinued 902882 seal pump discontinued912313 ring seal discontinued. Needs all seals.
Steve M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced water valve for leaking. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE-INLT
Shaiman C.
WASHER WHIRLPOOL WTW4950XW0 "Replaced actuator, ran test verification cycle. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced ice maker for no ice production. The ice maker tested good.
Shaiman C.
WASHER WHIRLPOOL WTW4950XW0 "Unit will not agitate nor spin. F7E5 stored. Actuator should be replaced. ; ordrng 1 WPW10006355 (ACTUATOR), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Tested ice maker for no ice. There was ice in maker. It cycled and called for water. Temps are good at 0 degrees in freezer. Ordering ice maker for possible thermostat issue in ice maker. ; ordrng 1 4317943 (icemaker only)
Dave F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 0 degrees in freezer and 37 in fresh food . Freezer temps were on four and the refrigerator was on five . Adjusted the fresh food section to two and the freezer to three . Called techline SR 7725455956 . Checked diagnostics. Thermistors passed in fresh food and freezer section. The temperatures were off due to miss print in manual. They should be less lights for warm temps and more lights for colder . There was some ice on the diffuser. Level the doors and checked gaskets to make sure they were closing correctly. Techline said if problem persists order W10572852 . Customer will monitor.
Dave F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Water valve theta connects to the water line is broken ordering new valve WPW10238100; ordrng 1 WPW10238100 (valve-inlt)
Evan E.
DRYER ROPER REX4634KQ2 Customer stated unit would not run. Upon inspection discovered that thermal fuse tested open. Replaced fuse. Ran test cycle. Unit tested good. Recommending to customer to have vent cleaned due to tech noticing build up while removing vent to access back panel. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Dave F.
RANGE MAYTAG MGR6600FZ "Replaced control , spark module , burner , ignitor and wire harness . Tested oven by heating to 350 . Started right up . Have to wait when the gas turns off and then turns back on that's when it would not light again. Let unit cycle multiple times . Unit turn on every time . Tested good ."
Dave F.
REFRIGERATOR KITCHENAID KRFF707ESS01 5 in freezer temp was set at 3 . Fresh food 39 degrees . No frost on fresh food evap . Condensing on the bottom of the Ice maker and the ice is very watery due to the freezer being so high . Adjust all temperatures. Due to previous repairs customer was concerned about the issues . Checked all thermistors they passed . Adjust defrost from adaptive to hour .Unit tested good .
Dave F.
RANGE MAYTAG MGR6600FZ Oven not igniting every time . Checked oven sensor and is reading correct temperatures. Adjusted the ignitor distance from the burner and the gap between the spark . Customer says the oven will preheat but when cooking it won't turn back on . After I made adjustments .tested unit through a cooking cycle oven preheated. But didn't turn back on when unit was supposed to . Could hear spark and smell gas .called techline SR 7725058957 he pointer me to a service pointer W10622771A . Ordering harness WPW10701462. Bring new ignitor back as was to hot to change now . Also ordering dsi board W11162730 and bake burner WP9758078; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WPW10701462 (harns-wire)
Shaiman C.
DRYER MAYTAG MEDC215EW1 "Unit was making a loud scraping noise. Found a screw between drum and felt strip. Removed screw, unit testing good.; dspstn on spec-tagged invntry: 1 WPW10314173 ROLLER"
Evan E.
DRYER ROPER REX4634KQ1 Customer stated that unit would not tumble. Upon inspection discovered belt had broken. Used dryer repair kit to replace all moving parts. Ran test cycle Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Water dispenser not dispensing water . Could hear water valve . Turn on . Found that the installers never installed water filter . . Installed filter . Tested unit . Tested good .
Steve M.
DRYER FRIGIDAIRE FAQE7111LW0 Found new motor has dead spot. Will start with a push. Ordering another motor. ; ordrng 1 134693302 (MOTOR)
Steve M.
DRYER FRIGIDAIRE FAQE7111LW0 Found motor screeching when first starting. Ordering motor and blower. Paid in full; ordrng 1 131775600 (blwr housing w/wheel) and 1 134693302 (MOTOR)
Steve M.
WASHER MAYTAG MHW5630HW0 Replaced user interface that we got off unit at Orvilles. Unit testing good.
Steve M.
RANGE MAYTAG MGR6600FZ Replaced igniter due to intermittent operation. Unit testing good. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Steve M.
WASHER MAYTAG MHW5630HW0 Found ui not responding to touch causing unit to not start. Ordering ui; ordrng 1 W11316623 (USER INTERFACE)