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for Churchville, NY
Trisha - Churchville, NY
Great Service. Loved the planning and Notifications
Edwin - Churchville, NY
Best appliance repair/service call experience I've had, and at one time, I was a serviceman! The scheduling, planning and arrival notification elements were excellent. Professional and prompt performance of the needed repairs.
George and Eunice
George - Churchville, NY
Good thorough job
Very good service,
Kathleen - Churchville, NY
Lovely fellow but BAD news
John - Churchville, NY
Dave was sweet and nice and knowledgeable. He diagnosed our problem. Too$$$ to fix, but steered us to Labor Day appliance sales.
Ron - Churchville, NY
multiple visits - did not change the interface as promised had a previous code of stuck buttons that was not addressed
Response from Appliance Tec:
We know it's inconvenient to wait for service at your home so we apologize for the multiple visits. Apparently there was a misunderstanding or miscommunication on our end. We try to make our service as convenient as possible and int his case we clearly missed the mark. Our next visit is scheduled and we are confident it will be resolved then. Thanks for your understanding!
Michael - Churchville, NY
Alison - Churchville, NY
Very helpful service, thank you!
Geraldine - Churchville, NY
continued to investigate problem and all is well
Geraldine - Churchville, NY
Loved the tracking technician feature. I knew when to expect him and appreciated it.
Nancy - Churchville, NY
Excellent service. Gary was on time, very professional. Service with a smile.
Great timely service
Matthew - Churchville, NY
DISHWASHER MAYTAG MDB8949SBM2 Replaced control panel. Unit testing good.
DISHWASHER MAYTAG MDB8949SBM2 S25462 Ordering user interface for erratic operation. Called tech line and the part is covered with S code through manufacturer ; ordrng 1 W10811169 (panel-cntl)
DISHWASHER AMANA ADB1400AGW1 Replaced sump motor. Unit testing good.
DISHWASHER AMANA ADB1400AGW1 "Customer states the unit stopped washing dishes. Machine turns on, drains, & fills as it should, but will not spray water to wash dishes. Sump motor needs to be replaced.; ordrng 1 W10888591 (SUMP MOTOR)"
WASHER WHIRLPOOL WFW3090GW2 Customer concerned about water not heating correctly. F21 F01 error codes stored. Unit completed auto test cycle with no issues. Heater element testing at 14 ohms temperature sensor testing at 16K ohms; both in range. No issues present.
WASHER MAYTAG MVWB725BW0 Replaced sensor. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10178988 SENSOR
REFRIGERATOR FRIGIDAIRE FFU20FC4CW1 Unit is not cooling intermittently unit is not coming out of defrost due to a failed timer and thermostat is not closing. Quoted for timer and t stat customer is going to replace
DRYER FRIGIDAIRE AGQ8000FG2 Replaced console that was broken during repair. The dryer tests good.
WASHER MAYTAG MVWB725BW0 Customer reports the unit won’t spin out clothes as it should. F51 error code stored. Ran test cycle. Unit attempts to spin but does not get to full speed. Motor RPS sensor is faulty. ; ordrng 1 WPW10178988 (ROTOR SENSOR)
DISHWASHER KITCHENAID KDPE234GPS0 Replaced rack & tracks. Repair successful.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced left door for dent on arrival. Replaced scratched handle. The refrigerator tests good.
DISHWASHER KITCHENAID KDPE234GPS0 "Third level rack failed, along with the tracks on both sides. Replacing third level rack, and the tracks on either side. ; ordrng 1 W10913628 (LEFT TRACK) and 1 W10914507 (RIGHT TRACK)"
DRYER FRIGIDAIRE AGQ8000FG2 Replaced high limit for open limit. Tested vent with vent tester and it tested bad. Recommended customer get the vent cleaned. I broke the console during repair. Ordering console. ; ordrng 1 134557020 (panel)
DISHWASHER JENN AIR JDB9000CWP Replaced right upper rack track for grinding. The rack tests good ; used 1 W11259786 (TRACK) from stock
DRYER WHIRLPOOL WED9300VU1 Replaced harness and heating element. Unit testing good.
WASHER WHIRLPOOL WFW9300VU02 "Ran unit through an auto test cycle. Drain pump was operating, but not at peak performance. Drain trap was clear. Pump should be replaced. Customer declined further repair."
DRYER FRIGIDAIRE AGQ8000FG2 Igniter tested good. No continuity present on the thermal limiter. Thermal fuse should be replaced. ; ordrng 1 137032600 (THERMAL LIMITER )
DRYER WHIRLPOOL WED9300VU1 "No heat, L2 displayed on machine while running. F31 error code stored. Frayed wire going to heating element is the source of issue. Replacing harness and element.; ordrng 1 W10111063 (HARNESS) and 1 WP8544771 (HEATING ELEMENT)"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Front hinge screw hole was drilled incorrectly from the factory causing closure issues. Shimmed door and adjusted hinge into the proper position. Door closes properly now
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced damaged reservoir tubing. Leak tested all connections before reinstalling the refrigerator.
DISHWASHER JENN AIR JDB9000CWP Replaced both upper rack adjusters for broken tabs. The dishwasher tests good. ; used 1 WPW10546503 (ADJUSTER) from stock
RANGE WHIRLPOOL WEE510S0FV1 Replaced panel for paint coming off panel.
RANGE WHIRLPOOL WEE510S0FV1 Part came in damaged Ordering another console. ; ordrng 1 W10893944 (panl-cntrl)
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Parts ordered were incorrect. Part needed is the reservoir. Located the reservoir and called the customer to reschedule. ; ordrng 1 W10879761 (reservoir)
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control with updated version due to excessive humidity. Water tubes ordered were not correct. Reordering tunes; ordrng 1 W10764297 (tube-water) and 1 W10906064 (tube-water)
RANGE JENN AIR JGS9900BDS "Quoted customer for front burner that has a broken igniter. Have to drill out both front burners to repair. Quoted for October sole that has option that are unresponsive and the igniter that is not lighting. The customer is going to decide if she wants repair done. ; rqstng P&A on 1 12400035 (igniter,oven) and 1 74007736 (burner asy RIGHT FRONT) and 1 74011652 (burner asy) and 6 WP400021-1 (screw)s and 1 WP7527P086-60 (holder-orf RIGHT FRONT ) and 1 WP7527P087-60 (holder-orf LEFT FRONT) and 1 WPW10206071 (panl-cntrl), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Removed frost from Ff evaporator. Replaced cover. Ordering control to update software. Order water tube from isolation valve to dual valve due to nicked it during repair. ; ordrng 1 W11024492 (tube-water) and 1 W11024493 (tube-water)
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Unit is not cooling . Fresh food section temp 49 . Freezer section 41 . Refrigerator needs sealed system work . Ordering evap W10836706 and compressor WPW10507886 . Evap leaked and compressor burnt out .; rqstng P&A on 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
REFRIGERATOR WHIRLPOOL AFD2535DEW Refrigerator is not coming . Compressor is running . Unit has no refrigerant . Quoted customer for job . Evap 12002041 And sealed system work . Customer will look into buy a new machine . Saved quote.
RANGE JENN AIR JGRP548WP01 Added air diverted for not always Igniting left small oven. Cleared holes on burner. Fastened burner for good connection. The oven is lighting. The top burner were clicking after lit. Cleaned under burner heads and the burners are working as expected. Deducted parts cost and add to labor. Paid in full
RANGE JENN AIR JGRP548WP01 Customer stated that unit was not lighting left side oven consistently. Upon inspection discovered that holes on burner bar had blockage causing disruption in air flow. Cleared holes and ran test cycle. Unit was lighting as it should while tech was in home. If issue is to persist order W10856770 (air diverter) Customer is also experiencing issue with burners sparking randomly once flame is lit. Select burners are continuing to spark once after flame has been lit. Each ignitor is on its own wire issue is with module. Ordering spark module ; ordrng 1 W10856770 (AIR DIVERTER ) and 1 WPW10475147 (SPARK MODULE )
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Freezing on the top seal of the unit . Turned temperatures down . Turned the freezer down one notch underneath the check mark so two led lights and fresh food on three led lights . Customer will monitor. If customer is experiencing same issue to try two and two on both settings .
REFRIGERATOR WHIRLPOOL WRF535SMHW00 Found the freezer had frost build up and the light switch was frozen.tested unit in diagnostics. Evap fan is working . Thermistors tested good .tested heater . Tested good . Did find some moisture on the mullion the humidity control was off . Turned on . Reheated door gaskets and made sure unit was shutting . Unit tested good .
REFRIGERATOR GE PFSF6PKXDBB Fresh food evap fan not running. Replaced fan . As for water in fresh food compartment . Found the drain was plugged. Steamed and cleaned drain . Put copper wire from heating element to the drain hole so it does not freezer up .