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Local Reviews
for Churchville, NY
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Ron - Churchville, NY
multiple visits - did not change the interface as promised had a previous code of stuck buttons that was not addressed
Response from Appliance Tec:
We know it's inconvenient to wait for service at your home so we apologize for the multiple visits. Apparently there was a misunderstanding or miscommunication on our end. We try to make our service as convenient as possible and int his case we clearly missed the mark. Our next visit is scheduled and we are confident it will be resolved then. Thanks for your understanding!
Great service
Michael - Churchville, NY
Great service!
Alison - Churchville, NY
Very helpful service, thank you!
dependable
Geraldine - Churchville, NY
continued to investigate problem and all is well
Dependable service.
Geraldine - Churchville, NY
Loved the tracking technician feature. I knew when to expect him and appreciated it.
Nancy
Nancy - Churchville, NY
Excellent service. Gary was on time, very professional. Service with a smile.
Great timely service
Matthew - Churchville, NY
Dave F.
RANGE KITCHENAID KSDG950ESS0 Customer said unit is cooking good now but is having stuck error key code .called techline SR 7725335509 they suggested that it's possible that grease of things could cause that stuck key error . Customer will monitor and try to keep the user interface clean .
Steve M.
REFRIGERATOR GE PFSF6PKXDBB Found the evaporator cover in fresh food section is frozen on. Could not diagnose until the cover comes off. The customer is going remove power and thaw unit. The fan is not running. Ordering bi metal and fan. ; ordrng 1 WR02X12592 (thermo protector) and 1 WR60X10254 (asm motor fre.)
David L.
DRYER WHIRLPOOL WED9300VU1 Customer stating that unit is working well after having the vent cleaned. They did not have us enter the home.
David L.
REFRIGERATOR KITCHENAID KRFC300ESS01 Replced. doors due to rust. Unit tested good.
Dave F.
RANGE KITCHENAID KSDG950ESS0 F9E0 miss wired error code . Cleared error codes .Reseated all wires to control. Made sure that the plug to the outlet is pushed all the way in. The down draft wires are all correct . Installed in user interface . Reset control . Ran in auto test it passed . Heated oven to 350 is working as expected.
Shaiman C.
DRYER WHIRLPOOL WED9300VU1 "Customer concerned about extended dry times, P70 showing on display, and a burning smell. F31 & F70 stored. Suspecting the smell is coming from a clogged vent considering the unit failed vent test. L1 & L2 are sending 240v combined 120v each. Suggesting customer to have vent cleaned. Replacing control.; schdld next appmnt for 6/12 WED !"
Shaiman C.
DRYER WHIRLPOOL WED9300VU1 "Customer concerned about extended dry times, P70 showing on display, and a burning smell. F31 & F70 stored. Suspecting the smell is coming from a clogged vent considering the unit failed vent test. L1 & L2 are sending 240v combined 120v each. Suggesting customer to have vent cleaned. Replacing control.; schdld next appmnt for 6/12 WED !"
Steve M.
WASHER WHIRLPOOL MVWC565FW0 Replaced belt and cam for squealing when going into spin. Lowered back legs for out of balance loads. Found an electric wire under the washer that had live power and no wire nuts. Informed customer. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035751 GEARCASE
Dave F.
RANGE GE JB645DK1WW Turned oven on could hear the power outlet . Crackling and snapping . Customer is going to seek electrician . Will call back if any other problem persists .
Dave F.
RANGE KITCHENAID KSDG950ESS0 The ribbon from the user interface to the control was not pushed in all the way . Corrected ribbon . Ran unit through auto diagnostics. Deleted error code for mis wired. Tested unit ran all functions in diagnostics. Tested good . Tested unit to 350 in bake . Tested good . Talked to office about user interface. Unit does not need UI and is functioning.
Shaiman C.
RANGE KITCHENAID KSDG950ESS0 Replaced control. A dent was discovered on user interface. Removed new UI and reinstalled the old one. Ordering a new UI. ; ordrng 1 W10915031 (panl-cntrl)
David L.
DISHWASHER KITCHENAID KDTE234GPS0 Check valve on drain hose was stuck preventing drain. Freed check valve
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ Found small accumulation of ice near the evaporator fan shroud. Likely caused by air infiltration. No signs of air leaking in at this time. Removed ice. No build up on the evaporator. Customer to monitor.
Steve M.
RANGE KITCHENAID KSDG950ESS0 Found runaway temps and sensor error codes in diagnostics. Ordering main control. Found stuck key error code. Ordering ui. ; rqstng P&A on 1 W10915031 (panl-cntrl) and 1 W11100515 (cntrl-elec)
Steve M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaining of dishes not drying. Found no error codes and unit passed all tests in diagnostics. The heater turned on and heated. Recommended to use hot water at sink prior to use and use the high temp cycles for better drying. The dispenser door came off. Reassembled door. If door comes off again preorder W10888684 door.
Dave F.
REFRIGERATOR MAYTAG MFT2776FEZ00 Light out in the freezer section replaced led light . Lights came back on . Tested good .
Shaiman C.
WASHER MAYTAG MVWX655DW1 "Replaced control, unit testing good. ; pckd up 1 W11116592 (cntrl-elec)"
Shaiman C.
DISHWASHER KITCHENAID KDTE234GPS0 "Unit would not run cycles, however would still drain and fill with water. Replaced motor, unit testing good."
Shaiman C.
WASHER MAYTAG MVWX655DW0 Drain pump is running with unit off. Control and drain pump should be replaced. ; ordrng 1 WPW10581874 (pump-water)
Gary T.
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced all 3 doors that had corrosion damage
Gary T.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Doors have corrosion. Cleaner did not remove it, Ordering doors; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss) and 1 W10876598 (nameplate), dspstn on spec-tagged invntry: 1 W10252111 STAINLESS STEAL BRIGHTNER"
Gary T.
REFRIGERATOR KITCHENAID KRFF507EWH00 "Replaced ui and main control, thermistor harness and evap cover to correct unit not defrosting in the fresh food section."
Shaiman C.
DRYER FRIGIDAIRE GLGQ2152ES0 "Replaced idler, felt seal and rear bearing assembly. Unit testing good."
Steve M.
DRYER FRIGIDAIRE GLGQ2152ES0 "Replaced idler, felt seal and rear bearing for noise while operating."
Gary T.
WASHER MAYTAG MVWB865GC0 Tightened loose cold water line on the back of the washer. That was leaking down the back of the washer.
Steve M.
DRYER FRIGIDAIRE GLGQ2152ES0 "Found dryer squeaking. Ordering bearing kit, felt seal and idler. ; ordrng 1 131863007 (IDLER) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)"
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Replaced watervalve that was leaking through and causing the water chute to freeze up. Cycle icemaker and unit filled okay.
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Water valve leaking through and causing ice buildup at water chute to the icemaker.; ordrng 1 WPW10279909 (valve-inlt)
Steve M.
REFRIGERATOR GE PSS26NSWASS Replaced both thermistors for freezing in crisper drawers. The customer is going to monitor.
Gary T.
REFRIGERATOR KITCHENAID KRFF305ESS00 Ordering doors to replaced Pitts doors. Call 585-993-3198 when on way.; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss)
Steve M.
REFRIGERATOR GE PSS26NSWASS "Ordering thermistors for inconsistent temps. ; ordrng 2 WR55X10025 (sensor,temp ff)s"
Steve M.
REFRIGERATOR GE PSS26NSWASS Replaced door stop for broken stop causing door to hit counter. The door tested good
Gary T.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer was use to a different brand fridge that pulled out differently, unit is checking okay, customer education.."
Gary T.
REFRIGERATOR MAYTAG MFT2778EEZ00 "Called tech line butch, SR# 7724458266. Per tech line, made sure thermistor ohmed out okay 8.8k, made sure it was in right position, make sure evaporator cover was tight to evaporator for correct airflow. Defrosted evaporator advise customer to let maytag know if problem persists."