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for Canandaigua, NY
Richard - Canandaigua, NY
Tech was great. Wore mask. Booties. Ultra polite and explained everything.
Dave was very knowledgeable & was very professional
Ronald - Canandaigua, NY
It was under warranty, so I'm satisfied with the price.I was disappointed in the 1 week wait for service though.
Doug - Canandaigua, NY
Dave is an excellent technician who worked diligently, explained what he was doing, and answered our questions.
Thomas - Canandaigua, NY
George - Canandaigua, NY
Excellent and prompt service
Doug - Canandaigua, NY
Both technicians were knowledgeable and very polite too.
Top notch, friendly and helpful service
Larry - Canandaigua, NY
Our service rep Dave Flint was outstanding. Not only addressed the issue, but also was helpful in helping us understand what to do to prevent the problem from happening again, but also offered useful tips in overall operation. Friendly as heck, one of the best service techs we have ever had. He was training Tanner, a nice guy only a week into the job👍
Donna - Canandaigua, NY
Dave is great, unfortunately I got a lemon for a dishwasher
Donna - Canandaigua, NY
Ann - Canandaigua, NY
Great service. On time. Pleasant friendly experience.
Dryer - No Heat
Margaret - Canandaigua, NY
Dave was a pleasant individual who did some trouble shooting and fixed our dryer.
Robert - Canandaigua, NY
Awesome service by friendly, personable technician. Technician listened to our problem then diagnosed and fixed. Very happy customer.
Tracy - Canandaigua, NY
Ken - Canandaigua, NY
The service tech was friendly, knowledgeable, and fast. He not only fixed my refrigerator but also answered all my questions. I will highly recommend this companies repair service. I am a very happy customer!
great service, quick fix
Katrina - Canandaigua, NY
The technician was well-prepared and was able to quickly fix the problem we were having with our oven.
Susan - Canandaigua, NY
Technician Dave was great. Never gave up finding out the problem with my microwave, always cheerful and a pleasure to deal with.
Judi - Canandaigua, NY
Knowledgeable, friendly, attentive and polite service
Joanne - Canandaigua, NY
Dave was an excellent tech and very personable and polite.
Dave F is awesome
Tim - Canandaigua, NY
Dave F came to repair a broken area on the dishwasher rack. It was a 10 minute job. He then proceeded to give me advice on the best soap to use, how to fill the rinse aid, which cycle would give me the best results. He checked to make sure the machine was working properly and there were no errors that were showing up on the switchboard. He listened to the water filter and determined there was a loose piece stuck in the pump and cleaned it out. Dave F showed me how to clean the filter. And he stuffed a hole with some steel wool in a spot that a mouse likes to get in This is customer service that surpasses every expectation. You can’t pay people to care. Dave F you are an amazing individual
Linda - Canandaigua, NY
I wasn't the one who was home at the time Dave did the service on the washer. My 18 year old grandson was and he said Dave was very good at what he dose. Dave explained what was wrong with the washer and what needed to be done to fix it.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced drain pump for not being the correct pump for the unit . . Replaced vent and gasket for leaking . Tested unit . ran auto diagnostics unit tested good; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Freezer frosting up . Gaskets are good . Find gap between liner and unit . Sealed both cabinets . Gave tips on unit and best practices including making sure fruit and vegetables are covered . Unit tested good .
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced freezer door . Door is sealing as expected. Left side freezer door doesn’t line up with the left hand fresh food Door took photo. . Unit is working and functioning as expected .
REFRIGERATOR WHIRLPOOL WRT318FZDW06 37 in fresh food . 11 in freezer called SR 7728023621 . Documented what I found . Made some adjustments to unit . Turn the freezer to max cold and turned thermostat up . frost pattern was there but it took a long time to develop.If problem persists order evap and compressor with UV drier . look up parts with model number WRT318FZDW06 . Could not find parts list on service matters and or from distributors. . Left other parts with customer . ````
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced fill tube for having a hole in it . Pulled ice maker out and found a piece of foam was in the ice maker water tray causing the water not to go in the ice maker mold but everywhere inside the unit . Cycled ice maker .tested good .
RANGE KITCHENAID KDRS483VSS03 Replaced ui and control for unresponsive Ui and cracked. The range tested good.
RANGE MAYTAG MGR6600FZ1 Replaced cap burner on ground down port by ignitor on burner to let gas to ignitor for better lighting experience. The left front burner is lighting as expected now.
DISHWASHER WHIRLPOOL WDF520PADB7 Found float in the float switch came off lever causing no water to dishwasher. Repositioned lever and switch. The dishwasher tests good
DISHWASHER WHIRLPOOL WDF520PADM7 "F4E3 wash pump error F7E1 heater error F3E3 found the wash pump not turning on . Found the was pump connector was not connected to motor and motor was broke . Control is not sending the correct amount of power to wash pump . Checked wire harness tested good .heater tested good . Hole in the feed tube to the top rack . Ordering sump , control , feed tube ; ordrng 1 W11025157 (pump&motor) and 1 W10671930 (tube-feed) and 1 W10906426 (cntrl-elec)"
WASHER MAYTAG MHW5630HW0 Replaced drain pump on unit for having a seized pump . Tested unit in auto diagnostics. Unit tested good . Unit already has vent tube coupler .
WASHER MAYTAG MVWC415EW2 F0E2 over suds condition . Checked customers soap . One was not HE . Also has powder soap . Calibrated unit ran in diagnostics.unit tested good .
WASHER MAYTAG MHW5630HW0 F9E1 long drain . Found the drain pump is humming .looked for debris inside filter and pump . No debris . Pump is seizing . Ordering new drain pump W11316609; ordrng 1 W11316609 (pump-water)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found evaporator full of frost. Removed frost. Tightened all connections. Changed ui setting to daily defrost.
DRYER WHIRLPOOL WGD4815EW2 Dryer not heating . Found no gas getting to the dryer . Found gas shut off and turned on . Unit is now working as expected.
DRYER MAYTAG MEDB835DW4 "Tested dryer for no heat. All fuses , thermostat, heater tested good. Put unit back together and it started heating. Customer is goi g to monitor."
WASHER MAYTAG MVWC465HW2 Washer stuck in cycle .power cycled unit and reseated connections. Calibrated unit . Tested unit auto diagnostics. Unit tested good . Gave tips on best cycles .unit tested good . Customer instruct.
RANGE WHIRLPOOL WEG750H0HZ0 User interface console gasket between glass and metal was falling apart . Replaced console . Tested unit . Tested good .
DRYER ROPER RED4516FW0 Replaced roller for thumping noises. The dryer tests good. ; used 1 4392065 (REPAIR KIT) from stock
MICROWAVE WHIRLPOOL WMH53521HZ Microwave hood light bulb was blow . Customer is physically unable to change bulb . Replaced bulb with 8206232A . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 8206232A BULB
WASHER WHIRLPOOL WFW6620HC0 Bellow has a hole in it . Ordering bellow W11314648; ordrng 1 W11314648 (Bellow)
WASHER MAYTAG MVWB980BG0 Washer bearing is bad on the unit and need to be replaced . Customer is going to seek new machine .
STACKED LAUNDRY GE GUD27ESSMWW Washer not spinning . Found the belt had fallen off the motor to the gear case . Reinstalled belt . Tested unit . Tested good
MICROWAVE AMANA AMV1150VAS4 Removed broken bulb out of socket . Customer did not have a new one to install . Not one on the truck either .
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Unit has vibration sound coming from unit . Found that the suction line on the compressor was up against the cardboard backing making a lot of noise . Tested . Moved suction line . Tested unit . Tested good
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Replaced compressor for being seized. Tested unit after replacement . Unit tested good .
WASHER WHIRLPOOL WFW5620HW0 "Found where the squeaking was coming from pedestal. Tested unit with wet towels . Unit tested good .; (created new UIS, deleted prior attachment to UisID 58641)"
MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Hood Light on the unit is not turning off . Unit needs control board W11182110 . Ordering board . Called whirlpool safety team auth WO9HVO9WPL1 ; ordrng 1 W11182110 (CONTROL)
DISHWASHER KITCHENAID KDTE104ESS0 "Complaint of rumbling during draining. Removed drain pump. Found broken impeller. Replaced. Wheels on rack also broken. Repair pending approval from warranty company.; rqstng P&A on 4 WPW10195417 (wheel)s, dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
DRYER WHIRLPOOL MEDZ600TW2 Replaced control. Tested unit. Unit tested good.
RANGE WHIRLPOOL WFG320M0ES3 Oven not igniting . Tested power coming from control to ignitor did not have any voltage . Ordering control W11126814 and new ignitor W11176454 . Bringing oven valve in cause WP98014893; ordrng 1 W11126814 (Control board) and 1 W11176454 (Ignitor) and 1 WP98014893 (Oven valve)
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Condenser fan blade was loose . Was able to tighten blade . Tested unit . Tested good . If problem persists order W11127829 condenser fan motor and fan blade W11204896
DISHWASHER WHIRLPOOL KDTE334GPS0 Found motor is seized causing unit to shut off after filling. Ordering motor. ; ordrng 1 W11162733 (MOTOR/SUMP)
DRYER WHIRLPOOL MEDZ600TW2 Found f01 error code for main control failure. Ordering control; rqstng P&A on 1 WPW10111606 (cntrl-elec)
RANGE WHIRLPOOL WFE525S0HT0 Replaced cooktop for cosmetic damage in first 30 days. The cooktop checks good.