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for Brockport, NY
Dryer repair under warranty
Dennis - Brockport, NY
Under warranty. Quick service. On time. Knew exactly what he needed
Tim - Brockport, NY
Tara - Brockport, NY
Technician was wonderful! Fixed my issues fast and efficiently! Thank you!
Great customer service!
Norman - Brockport, NY
The tech was very polite, succinct and on time to the appointment.
fast honest vand sincere/very professional
Michael - Brockport, NY
Mark - Brockport, NY
This young man presented himself well..very comfortable and very knowledgeable. He was quickly able to determine the problem with our dishwasher and clearly and tactfully explained the problem. I’m glad we bought a Whirlpool product if all the service people are as good as this young man! Thank you Shaiman for a great experience!
Renee - Brockport, NY
Shaiman was great. Called to give me a heads up to when he would be there. Quick service. Friendly.
Charles - Brockport, NY
Great service nice tec
John - Brockport, NY
Rescued with simple fix
Martha - Brockport, NY
Did not need a lot, only spin of dryer barrel counterclockwise, but that saved the day. Very professional.
Gregory - Brockport, NY
Fair and honest service
Daniel - Brockport, NY
The service tech saved me money with an honest assessment of the problem. I feel that most techs would have charged me for a new part that I did not need. I highly recommend this company.
Richard - Brockport, NY
Tech was very respectful, nice and fixed in a timely fashion
Very professional, courteous and got right to work
Terry - Brockport, NY
Catina - Brockport, NY
The service man was on time. Called to let me know he was on his way. He was polite and in and out with my dryer repaired in short order. I was very happy with his service.
WASHER ROPER RTW4516FW Inspected unit for drain issues. Was able to the drain hose into the tub to test. Drain pump functioning fine. Found a long fill error in diagnostics. Both water valves are testing ok electrically. Unit checks ok.
DISHWASHER KITCHENAID KDFE104HPS1 Q1 n q2 n. Q3 n. Unit not washing. Pump is plugged in with power from the control. Need pump. ; ordrng 1 W11085683 (Pump)
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 n. Q2 n. Q3 n. Unit not drying. Tested diagnostics cycle. Sani rinse and heater not functioning. Need control and ui ; ordrng 1 W11305308 (Control) and 1 W11116422 (Panel)
DISHWASHER KITCHENAID KUDC10FXSS6 Replaced track wheels that were broken. Unit testing ok
WASHER MAYTAG MHW6630HW0 7729663409 documented Low flow error with diagnostics. Unit passes tests in diagnostics. Ordering pressure switch and ACU; ordrng 1 W11316246 (Pressure switch) and 1 W11322883 (ACU) and 1 W11133142 (Harness)
OVEN JENN AIR JJW3830WS00 The electrical whip to the unit has been installed with no clearance for uninstallation. The junction box is located in a drop ceiling in the basement. The customer is going to have a longer whip installed so that the repair can be made. ; schdld next appmnt for 1/13 WED !
DISHWASHER KITCHENAID KDPE234GPS0 Unit is not cleaning because the wash motor will not start. 114vac to the wash motor from the control. Ordering sump. ; ordrng 1 W11085683 (Sump)
DISHWASHER WHIRLPOOL WDF550SAHB0 Door handle was loose tightened set screws.
OVEN JENN AIR JJW3830WS00 Question one no question two no. question three no Unit heats up to preheat temperature then turns off and preheat cycle has to be re-selected. Meat probe temperature fluctuates. Blower makes rattling noise. Need blower controls and probe ; rqstng P&A on 1 7408P088-60 (probe-meat) and 1 WPW10273667 (blower) and 2 WPW10286791 (cntrl-elec)s and 1 WPW10292566 (cntrl-elec)
WASHER MAYTAG MHW6630HW0 Customer stated they are getting lo flow error code. Upon inspection discovered f8e1 code stored. Tested unit. Both valves are actuating a they should but when taking resistance reading cold water valve 2 is testing out of range. Ordering valve ; O-emld tckt
OVEN WHIRLPOOL WFG320M0BS3 Replaced glass and nameplate.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit not washing. Need control and pump. ; rqstng P&A on 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
MICROWAVE WHIRLPOOL WMH31017HZ3 "Q1 n. Q2 n. Q3 n. Unit blows light bulbs frequently. Replaced bulb and base. Found light will not turn off. Need control and bulb. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10892389 (cntrl-elec), dspstn on spec-tagged invntry: 1 8206232A BULB"
RANGE WHIRLPOOL WFE550S0HZ1 Q1 n. Q2 n. Q3 n from burner switches broken and knobs missing. Need parts. ; ordrng 2 W11158168 (knob)s and 2 WPW10434452 (switch-inf)s
RANGE WHIRLPOOL WFE320M0ES2ORSE Ordering broken glass; ordrng 1 WPW10330077 (Glass)
REFRIGERATOR WHIRLPOOL WRT318FZDW06 "Replaced drier, vacuumed and recharged system. Unit began cooling. ; ordrng 2 W10896709 (6 brass coupler)s, used 2 W10896689 (5/4 brass reducer), and 4 W11313694 (Alum-brass 1.8x5) from stock"
REFRIGERATOR MAYTAG MSS25N4MKZ Replaced fan. Rechecked for full frost pattern. Unit is cooling well.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Replaced drier and vacuumed unit per Techline. Recharged. Unit began cooling. The refrigerant noise went away. Unit tested good. ; used 4 W11313694 (5/1.8 alum brass reducer), and 1 W10896689 (5/4 brass reducer) from stock"
REFRIGERATOR MAYTAG MSS25N4MKZ "Replaced drier due to no charge. Unit developed a full frost pattern afterwards but the evaporator fan is stalling. Ordering fan ; ordrng 1 wpw2315539 (Evaporator fan), used 1 Wpw10143759 (Drier) from stock"
DISHWASHER WHIRLPOOL MDB8959SKZ0 Unit not draining due to chopper breaking inside pump. Need pump. ; ordrng 1 W11412291 (PUMP)
DRYER ROPER RED4516FW0 The dryer was making a loud scraping noise. Found a drywall screw lodge in the front drumBearing. Removed screw. Unit tested good.
RANGE WHIRLPOOL WFG525S0JW Replaced chipped manifold cover.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced freezer door due to scratch. Sealed liner to case.
DRYER WHIRLPOOL MGD6230RHW0 "Console ordered did not include led screen. Re ordering correct part ; ordrng 1 W11413566 (Console), dspstn on spec-tagged invntry: 1 W11406678 CONSOLE"
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Unit is making a rattling noise during operation. Found defrost heater wire was stretched in front of the evaporator fan causing the vibration. Adjusted wire and evaporator cover. Noise went away. ; O-emld tckt
DISHWASHER WHIRLPOOL WDT710PAHW0 Unit was not washing due to an open wash motor. Replaced wash motor and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
DISHWASHER WHIRLPOOL MDB8959SKW0 Replaced pump and tested.
DISHWASHER WHIRLPOOL MDB8959SKW0 Q1 n. Q2 n. Q3 n. Unit not draining due to chopper breaking inside pump. Removed chopper and tested. Need updated pump left screws for cabinet behind kickplate ; ordrng 2 W11412663 (PUMP)s
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replace. Control and start device for randomly not cooling.
DRYER WHIRLPOOL WED4815EW1 Replaced blower wheel and tested. Dryer functions properly
WASHER MAYTAG MVWC465HW2 Replaced outer tub and drain pump for pump crushed into outer tub causing a leak.
DRYER ROPER RED4516FW0 "Replaced rear panel, chute and blower for dented causing excessive noise."
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Replaced drier and charged. After twenty minutes of running the evap barely frosted. Tested pressure and it was I. Vacuum. Checked for leaks and found none. Returning to install evaporator. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "35 in fresh food section . 0 in freezer. Temps are correct for settings . Customer states whole unit turns on and doesnt turn back on . Unplug unit and plug back in unit runs. Compressor runs every time . Heater is working.there is no frost build up . Evap fan is working .Ordering control W11035836 and start device ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10448874 (start-dev), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"