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Local Reviews
for Brockport, NY
Powered by Fluid LOCALOutstanding Technician!
Mark - Brockport, NY
This young man presented himself well..very comfortable and very knowledgeable. He was quickly able to determine the problem with our dishwasher and clearly and tactfully explained the problem. I’m glad we bought a Whirlpool product if all the service people are as good as this young man! Thank you Shaiman for a great experience!
Great service
Renee - Brockport, NY
Shaiman was great. Called to give me a heads up to when he would be there. Quick service. Friendly.
Great service
Charles - Brockport, NY
Great service nice tec
John - Brockport, NY
Rescued with simple fix
Martha - Brockport, NY
Did not need a lot, only spin of dryer barrel counterclockwise, but that saved the day. Very professional.
Great Tech!
Gregory - Brockport, NY
Fair and honest service
Daniel - Brockport, NY
The service tech saved me money with an honest assessment of the problem. I feel that most techs would have charged me for a new part that I did not need. I highly recommend this company.
Great Service
Richard - Brockport, NY
Tech was very respectful, nice and fixed in a timely fashion
Very professional, courteous and got right to work
Terry - Brockport, NY
dryer repair
Catina - Brockport, NY
The service man was on time. Called to let me know he was on his way. He was polite and in and out with my dryer repaired in short order. I was very happy with his service.
David L.
REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 Unit is only make a few hollow cubes at a time due to a restricted needle valve. Recommending that the customer replace
David L.
WASHER MAYTAG MVWX655DW0 Rechecked auto test. Unit not going through diagnostics properly. Replaced control. Tested and calibrated.
Shaiman C.
DISHWASHER WHIRLPOOL WDF540PADM3 "Customer concerned about the soap not dispensing correctly; the dishwasher pod would always be found at the bottom of the tub. Informed the customer that is how the soap is dispensed. Upon further investigation, discovered there was no water going to the dishwasher to dissolve the pod. Plugged in the inlet water valve & turned on the water supply. Unit testing good."
Shaiman C.
WASHER ROPER RTW4516FW2 Lid lock would not respond as it should in manual diagnostics. Replaced latch. Unit testing good.
Shaiman C.
DRYER WHIRLPOOL WGD4815EW2 "Igniter glows, unable to test full function. Seems to be in good working condition. No issues present."
Shaiman C.
RANGE WHIRLPOOL WFE550S0HZ "Replaced glass, brackets, and installed name tag. Repair successful."
Shaiman C.
DRYER WHIRLPOOL WED4815EW1 Installed cord and tested. No issues present.
David L.
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Unit is freezing items in the fresh food section. Unit set at its lowest setting. Freezer temp is at 18 degrees. Frost build up on inlet of the evaporator. Suspecting a low side leak. Ordering evaporator and compressor; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
David L.
WASHER MAYTAG MVWC350AW1 Unit would not start due to a broken lid latch. Replaced latch and calibrated. Unit tested good; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID
Shaiman C.
DISHWASHER KITCHENAID KDPE234GPS0 Front door went missing. RTM declined further repair.
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 Customer concerned about a noise during operation. Removed drum and inspected the support rollers and lint chute. Lint chute was bouncing against the drum causing noise. Adjusted chute. Unit testing good customer satisfied.
Shaiman C.
DISHWASHER MAYTAG MDB4949SHZ0 Tub is damaged and needs to be replaced. RTM declined further repair.
Shaiman C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit would not turn on. Wire caps on L1 were not tightened down correctly resulting in no power to unit. Secured wire connection. Unit testing good.
Shaiman C.
WASHER MAYTAG MVWB765FW2 No issues present. Customer did not request further service.
David L.
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Insulation on the freezer door is failing and condensation is building on the door. The door is discontinued 12977803SQ; ordrng 1 12977803SQ (DOOR), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN"
David L.
MICROWAVE WHIRLPOOL WMH31017HZ2 Sr7725789957Called Techline about items creating thermal events inside the unit. Techline saying this is due to mineral content in food and sugars and not a fault on the unit. Did not see any charging or arcing when running the unit pictures of the cavity attached. Could not replicate issue. Left unit unplugged and referred customer to customer service as Techline did not recommend a repair.
Shaiman C.
WASHER MAYTAG MVWC465HW2 Console cover is damaged along with the water inlet valves. Replacing rear console cover and valve assembly. ; ordrng 1 W11210459 (VALVE ASSEMBLY ) and 1 WPW10461159 (CONSOLE COVER)
Shaiman C.
WASHER MAYTAG MVWB765FW2 Replaced user interface and control board. Repair successful.
Shaiman C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 No issues present.
Shaiman C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 No issues present
Shaiman C.
RANGE WHIRLPOOL WFE770H0FZ2 Heavy damage to frame; unable to repair.
Shaiman C.
DISHWASHER WHIRLPOOL WDF520PADM7 No issues present.
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ice cubes are getting sticking in the separator. Replaced ice maker. Customer to monitor; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Shaiman C.
DISHWASHER KITCHENAID KDTE334GPS0 Front door damaged. Replacing front door. ; ordrng 1 W10909064 (ACCESS COVER ) and 1 W11165143 (FRONT PANEL )
Shaiman C.
DRYER ROPER RGD4516FW0 "Back & front panel, heater box, and cabinet must be replaced due to damage. ; ordrng 1 279980 (HEATER BOX) and 1 280043 (REAR PANEL ) and 1 8533643 (CABINET) and 1 W10248059 (FRONT PANEL)"
Shaiman C.
DISHWASHER MAYTAG MDB8989SHZ0 Tub must be replaced due to damage causing misalignment. ; ordrng 1 W10713320 (TUB ASSEMBLY )
Shaiman C.
WASHER MAYTAG MVWB765FW2 Customer states unit will not turn on. Was able to put unit into diagnostics and retrieve a F6E2 error code. Control and UI should be replaced. ; ordrng 1 W11135391 (CONSOLE)
Shaiman C.
DISHWASHER KITCHENAID KDPE234GPS0 New tub received was damaged. Ordering new tub. Left inner door with the machine. ; ordrng 1 WPW10681506 (TUB)
David L.
DISHWASHER MAYTAG MDB4949SHB0 Unit is not washing due to an open wash motor. Replaced sump. Unit tested good
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Upper rack rails have separated causing the rack to fall. Replaced rails ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Shaiman C.
STACKED LAUNDRY FRIGIDAIRE FFLE3900UW0 "Unit is still under warranty, unable to provide service."
Shaiman C.
DRYER WHIRLPOOL WED5600XW0 "Customer concerned about unit not spinning; the unit would only hum when hitting the start button. Turned the drum manually, pushed the door switch then hit start. Unit started and drum was spinning as it should. Unit testing good."
Shaiman C.
DISHWASHER WHIRLPOOL WDF560SAFM0 Customer states detergent does not dispense. A gasket was also missing. Replaced the dispenser. Customer monitor.
Shaiman C.
WASHER AMANA WTW4816FW2 Customer states unit won’t finish cycles. Lid lock works intermittently in manual diagnostics. F5E2 error code stored. Replaced lid lock & ran auto diagnostics. Unit testing good.