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for Brockport, NY
Dryer repair under warranty
Dennis - Brockport, NY
Under warranty. Quick service. On time. Knew exactly what he needed
Tim - Brockport, NY
Tara - Brockport, NY
Technician was wonderful! Fixed my issues fast and efficiently! Thank you!
Great customer service!
Norman - Brockport, NY
The tech was very polite, succinct and on time to the appointment.
fast honest vand sincere/very professional
Michael - Brockport, NY
Mark - Brockport, NY
This young man presented himself well..very comfortable and very knowledgeable. He was quickly able to determine the problem with our dishwasher and clearly and tactfully explained the problem. I’m glad we bought a Whirlpool product if all the service people are as good as this young man! Thank you Shaiman for a great experience!
Renee - Brockport, NY
Shaiman was great. Called to give me a heads up to when he would be there. Quick service. Friendly.
Charles - Brockport, NY
Great service nice tec
John - Brockport, NY
Rescued with simple fix
Martha - Brockport, NY
Did not need a lot, only spin of dryer barrel counterclockwise, but that saved the day. Very professional.
Gregory - Brockport, NY
Fair and honest service
Daniel - Brockport, NY
The service tech saved me money with an honest assessment of the problem. I feel that most techs would have charged me for a new part that I did not need. I highly recommend this company.
Richard - Brockport, NY
Tech was very respectful, nice and fixed in a timely fashion
Very professional, courteous and got right to work
Terry - Brockport, NY
Catina - Brockport, NY
The service man was on time. Called to let me know he was on his way. He was polite and in and out with my dryer repaired in short order. I was very happy with his service.
DRYER WHIRLPOOL WED4815EW1 Replaced blower wheel and tested. Dryer functions properly
WASHER MAYTAG MVWC465HW2 Replaced outer tub and drain pump for pump crushed into outer tub causing a leak.
DRYER ROPER RED4516FW0 "Replaced rear panel, chute and blower for dented causing excessive noise."
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Replaced drier and charged. After twenty minutes of running the evap barely frosted. Tested pressure and it was I. Vacuum. Checked for leaks and found none. Returning to install evaporator. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "35 in fresh food section . 0 in freezer. Temps are correct for settings . Customer states whole unit turns on and doesnt turn back on . Unplug unit and plug back in unit runs. Compressor runs every time . Heater is working.there is no frost build up . Evap fan is working .Ordering control W11035836 and start device ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10448874 (start-dev), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
WASHER WHIRLPOOL WFW8620HC2 Replaced pump and ran test 12. Unit functions properly. No leaks found.
WASHER WHIRLPOOL WFW8620HC2 Q1 n. Q2 n. Q3 n. Unit not draining cleaned pump and found no obstructions. Need pump ; ordrng 1 W11316609 (pump-water)
DRYER WHIRLPOOL WED4616FW0 "Unit thumping while in use. Replaced dryer repair kit and noise is about 50% better. Drum is defective and causing noise. ; rqstng P&A on 1 W10899578 (drum), used 1 4392065 (REPAIR KIT) from stock"
WASHER MAYTAG MVWB865GW0 Complaint of not draining. Tested spin and drain in diagnostics. Removed hose off drain pump and found no obstructions. Unit functions properly.
WASHER MAYTAG MVWC565FW2 Checked unit in diagnostics . No saved error codes. Unit went through auto test ok. Checks good
MICROWAVE WHIRLPOOL WMH31017HS3 "Unit not powering on without tripping circuit breaker. Found mounting nut bent, allowing bolt to contact filter board. Fixed mounting bolt and nut and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
RANGE WHIRLPOOL WFE770H0FZ2 Complaint of not heating properly. Unit took about 15 minutes to heat to 350. Oven temp was 299. Offset temperature and retested. Unit heated to 310. Disconnected temp sensor and reconnected now temp is 355 at 350. Unit functions properly.
RANGE AMANA ACR4303MFS L1 was loose at the terminal block harness and block were not damaged. Re fastened block to harness.
WASHER MAYTAG MHW5630HW0 Customer concerned with estimated time being different that normal. Found steamFunction selected adding extra time to the normal cycle. Cleared lock code that was stored and tested in diagnostics. Verified water was hooked up correctly.
DRYER MAYTAG MEDC200XW1 Replaced timer due to heater contacts not closing. Unit tested good after install. Airflow tested ok
OVEN WHIRLPOOL WFG320M0BS3 Ordered front glass panel and knob; rqstng P&A on 1 W11176456 (glass-door) and 1 WPW10339442 (knob)
OVEN WHIRLPOOL WFE535S0JZ Replaced broken door glass.
WASHER MAYTAG MVWB855DC3 Power loss error stored in diagnostics. Checked all functions and cleared error. Unit tested good
DRYER MAYTAG MED7230HW0 "Unit has power to UI but will not display. Ordering acu And UI; rqstng P&A on 1 W11413567 (CONSOLEUI), ordrng 1 W11420136 (CONTROL)"
WASHER MAYTAG MVWB855DC3 Loss of power error saved in diagnostics. Checked all loads in manual test. Cleared error codes. Unit tests ok
RANGE WHIRLPOOL WFE770H0FZ2 Replaced damaged harness and cord. Unit tested good
DISHWASHER MAYTAG MDB8959SFZ4 Unit had not filled the last few times the customer tried to run the unit. Open float /no water error in diagnostics. Unit working as expected after checking float. Found excess sudsnin the unit likely causing the issue. Cleared and tested. Customer to monitor
DRYER MAYTAG MEDX655DW1 Unit was making a thumping noise and door handle fell off. Found several screws and other metal debris in drum felt causing the noise. Re attached door handle. Unit tested good .
DISHWASHER JENN AIR JDB9600CWP98 Replaced drain pump due to unit not draining. Unit tested good.
REFRIGERATOR KITCHENAID KFIS29BBBL00 Found freezer fan hitting a small build up of ice at the top of the evaporator. Switched unit to an 8 hour fixed defrost and removed ice build up. Tested defrost components in diagnostics. Unit testing good
REFRIGERATOR GE TBX25JASJRWH Inspected unit for not cooling. Freezer at 1 for at 39. Damper between freezer and refrigerator was closed all the way. Opened damper. Unit operating as expected otherwise.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Sr 7726945331 called Techline to re document noise. Compressor making a normal buzzing noise on start up. This is a normal and necessary sound tech line did not recommend replacing any parts
RANGE WHIRLPOOL WFE505W0JZ0 Outer glass is damaged. Replacing glass.; ordrng 1 W10884159 (OUTER GLASS)
DRYER WHIRLPOOL MEDC465HW0 Customer stating that unit is producing same noise still after multiple technician’s have been to home to repair unit. Could hear noise upon arrival. Noise seemed to be coming from top left side of bulk head. After tightening bulk head noise seemed to go away. Disassembled unit to inspect rollers. Rollers passed visual inspection. Cleaned roller shafts and reinstalled. Inspected felt seal on drum for any damage or breaks in felt. Could not locate any. Reassembled unit and ran with load of blankets inside. Could not replicate issue while in home. Advised customer to run a few different size loads and contact if issue still persist. Customer to monitor issue and report back if issue persists
WASHER MAYTAG MHW6630HW0 Checked unit for leaks. Inlet valves check ok and don’t appear to be stripped. Internal hoses look good and no evidence of water under the tub or on the bottom plate.
DISHWASHER KITCHENAID KDTE334GBS0 Replaced keypad and control due to no operation. Unit tested good in diagnostics.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Left hinge cap was glued on. Not preventing use or operation.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Unit is freezing all items in the RC and the lights are not working. Both the RC and FC thermistors read open in diagnostics. Checked thermistors at control. Both read open. Traced wiring harness back and found a disconnected connector. Reconnected and rechecked from control. Thermistors tested good lights came on and thermistors read PASS in diagnostics.
DISHWASHER KITCHENAID KDTE334GBS0 120VAC to control but keypad won’t accept selections. Ordering control and keypad; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)