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for Brighton, NY
Replaced defective front panel
Igor - Brighton, NY
Dan - Brighton, NY
Steve did a great job fixing my oven. Came on time with a trainee. He was terrific helping him. He diagnosed the problem, had the parts, fixed it, and was gone in less than an hour. The kitchen was spotless. I always ask for him. He is “the best!”
Dana - Brighton, NY
Great service and service people. Had Microwave fixed in no time at all.
Dana - Brighton, NY
Steve was great. Even though it took over a month to get all the right parts and and figure was exactly was going on, Steve was very thorough and professional with his work and explanations of what was going on.
WASHER WHIRLPOOL WFW5620HW0 Replacing UI due unit not advancing time on display during cycles. Replaced UI and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good
OVEN KITCHENAID KEBC147VSS02 Replaced blower and fuse for no heat after self clean. The oven heated and tested good.
MICROWAVE WHIRLPOOL WMH53520CB-4 Replaced interlocks due to door error. Unit tested good NSI extended warranty dispatch #8575139501 Or 6945751-00
DISHWASHER WHIRLPOOL KDTE334GPS0 Customer stating that unit is producing burning smell from inside cabinet or dishwasher. Discovered that coating on heater has begun to come off causing smell. Ordering replacement heater. ; ordrng 1 W10703867 (HEATER)
WASHER WHIRLPOOL WFW5620HW0 Replaced control board & ran test cycle. Repair successful.
WASHER WHIRLPOOL WFW5620HW0 "Reports the cycle time does not advance. Customer provided a video that shows the unit was stuck at 43 minutes for approximately half an hour. The issue has been intermittent, but more and more common over time. Suspecting a malfunction in the control board. Replacing board. ; ordrng 1 W11322903 (CONTROL BOARD)"
DISHWASHER GE GLD4408R10WW Found user interface not responsive. Quoted customer for new UI replacement. Customer is going to replace
DISHWASHER WHIRLPOOL GU2500XTPQ3 Customer stated that unit was leaking from underneath. Upon inspection discovered that tub was beginning to rot and had formed small cracks in tub. This was causing leak. Customer does not want to proceed due to age of machine. Collecting service call fee
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Replaced evaporator and heater for open heater causing unit to not defrost and warm temps in fresh food section. The refrigerator tested good.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Attempted repair but found the heater was not packaged correctly. Ordeing another heater. ; ordrng 1 WPW10495967 (heater)
WASHER WHIRLPOOL CAE2745FQ0 Replaced water valve for cracked valve causing unit to leak. The washer tested good.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Found the heater is open. It is getting power. The heater is behind the evaporator. The evaporator needs to be removed for repair. ; ordrng 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10495967 (heater)
WASHER WHIRLPOOL CAE2745FQ0 Found water valve leaking. Ordering water valve; ordrng 1 W11205048 (VALVE)
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Replaced main control, user interface and defrost thermistor for not defrosting. The evaporator was full of frost again. Removed all the frost. The refrigerator tested good. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock"
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "No cool in refrigerator section, freezer section starting to warm up. Found defrost circuit was not defrosting the evaporator. Defrosted evaporator checked element and thermistor. Element and thermistor are good ordering U I/defrost control; ordrng 1 W11214887 (UI)"
WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was producing clicking noise during cycle.Checked for codes No codes present Ran test cycle Cold hear noise customer was referring too.Inspected underneath machine Discovered cam nut had become loose causing clicking sound.Tightened nut Ran rest cycle Unit tested good Also went over usage and care for machine with customer.