We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Bloomfield, NY 14469
Steve
Job Details: 10/18/2021
Replaced motor sump for motor getting power but not running. The dishwasher tests good
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL
Near Hamlin, NY 14464
David
Job Details: 10/18/2021
Drain pump is loud and the unit is running longer than normal. Ordering pump and OWI. 8-1 error stored in diagnostics. ; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 WPW10705575 (OWI)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
Quoted for main control and harness for burned at the connection. ; rqstng P&A on 1 W10854215 (Control) and 1 WPW10612062 (Harness) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02CRBL2
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
"Found control not sending power to heater and causing error code. Quoted customer and they are deciding on repair. ; rqstng P&A on 1 W10084141 (Control), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
Ordering heater for gold bushings as per service pointer ordering motor for getting power but not washing. ; ordrng 1 W11537778 (Heater) and 1 W11460963 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKZO
Near Canandaigua, NY 14424
Steve
Job Details: 10/18/2021
Ordering heater for no dry; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
David
Job Details: 10/18/2021
Replaced harness and deli control due to no cool. Changes ice maker and led board with upper left module. Unit tested ok; dspstn on spec-tagged invntry: 1 W10804160 CNTRL- ELEC and 1 WPW10769076 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near North Chili, NY 14514
David
Job Details: 10/18/2021
Customer was concerned with noise. They had pulled unit out slightly. This made the noise go away. Unit is operating properly at this time. Went over use and care with customer and adjusted feet.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Rochester, NY 14626
David
Job Details: 10/18/2021
Freezer in not cooling. Temperature difference measurable at cap tube. Unit is oil restricted. Ordering compressor evaporator drier and fittings ; ordrng 1 W11507067 (Evaporator) and 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 2 W11506623 (5mm)s and 2 W11506621 (6mm)s and 2 W11504436 (6/1.8)s and 2 W11504429 (7.5/6mm)s and 2 W11504416 (8.5/6)s and 2 W11504415 (8.5/8)s and 2 W11506620 (8mm)s and 1 W11504424 (8/1.8 aluminum) and 2 W10913906 (Process tube)s and 1 W10898074 (Lok prep)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Rochester, NY 14626
David
Job Details: 10/18/2021
Unit is not turning on intermittently and is leaking from bottom. Found leak at transmission seal. Ordering gear case and console. ; ordrng 1 W11423759 (Gear case) and 1 W11413337 (Console)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Victor, NY 14564
Steve
Job Details: 10/18/2021
Replaced motor for stalling causing poor or no wash. The dishwasher tests good
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Macedon, NY 14502
Steve
Job Details: 10/18/2021
"Replaced idler pulley and rollers for noisy operation. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rochester, NY 14625
Steve
Job Details: 10/18/2021
"Replaced hinges, hinge pins and lid for persistent lid breaking at hinges."
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HEP4
Near Rochester, NY 14607
Steve
Job Details: 10/18/2021
Ordering frame for broken frame. Ordering crispers for cracked corners on crispers. Ordering right endcap for broken tab. Right endcap is covered under appliance Tec warranty. Paid in full; ordrng 1 WP67006185 (Frame) and 1 WP12656018 (Endcap) and 1 Sh15 (Shipping) and 2 WP67002659 (Crisper)s
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Rochester, NY 14620
Steve
Job Details: 10/18/2021
The evap cover is fully frosted and will not co e out. The refrigerator needs a cover; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Pittsford, NY 14534
Steve
Job Details: 10/18/2021
"Ordering latch for not operating returning with control in case it is needed. ; ordrng 1 WP8183270 (Latch) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10374126 CNTRL- ELEC"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Spencerport, NY 14559
David
Job Details: 10/18/2021
Replaced shift actuator that disconnected from cam. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Brockport, NY 14420
David
Job Details: 10/18/2021
Fan harness is open ordering fan/ harness; ordrng 1 W11024089 (Fan)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Perry, NY 14530
Dave
Job Details: 10/11/2021
F7E1 heater error code . Washer pump is seizing and not turning on everytime . Pump is getting 120 volts . Unit needs new sump WPW10605057 ; ordrng 1 WPW10605057 (pump and motor assy)
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Dansville, NY 14437
Dave
Job Details: 10/11/2021
F01 main control failure. Replaced control and tested unit. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Pittsford, NY 14534
Steve
Job Details: 10/11/2021
"Found unit not cooling and evidence of low or no charge. Tapped unit and recharged . Ordering dye drier for sealed system repair. ; rqstng P&A on 1 W10896689 (Coupler), ordrng 1 W10897199 (Coupler) and 1 W10895748 (Coupler) and 1 W10896677 (Coupler) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Process tube)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Dansville, NY 14437
Dave
Job Details: 10/11/2021
Dryer drum fin had fallen off drum and could not be put back on . Replaced drum and tested unit. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
James
Job Details: 10/11/2021
Unit was making a loud noise and food thawed in freezer. Unit has since came back to temperature. Looks like ff evap recently defrosted. Slight frost buildup on freezer evap cover. Fans and thermistors passed. Suspect delayed defrost issue. Replace control and inspect temperature on return. ; rqstng P&A on 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM05
Near Brockport, NY 14420
James
Job Details: 10/11/2021
WZ6QSZ6NPL1Unit temperature fluctuates to below freezing in ff section. Frost on air diffuser. Complaint of loud noise. Inspected frost pattern and air diffuser. Unit functioning properly upon arrival. Ordering control and thermistor. ; ordrng 1 W11353813 (Control) and 1 WPW10383615 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Penfield, NY 14526
Steve
Job Details: 10/11/2021
7731957706Tested dryer and it is working as expected. Found the eco boost turns on automatically when starting dryer. Recommended to make sure eco boost is off. Temp tests were good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Fairport, NY 14450
Steve
Job Details: 10/11/2021
Replaced fresh food section led light for strobing again. Sprayed with dielectric grease to stop any moisture from contacting control board.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Ontario, NY 14519
James
Job Details: 10/11/2021
Complaint of poor wash and odor from inside tub. Replaced pump assembly and cleaned drain. Tested unit and found no leaks. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Perry, NY 14530
Dave
Job Details: 10/11/2021
Job that was dispatched is not for correct unit . Unit that customer wanted looked at is out of warranty.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM2
Near North Chili, NY 14514
Dave
Job Details: 10/11/2021
Unit not defrosting. Found the BI metal is open . Unit needs new harness with bi metal W10850438 . Ordering harness . Installed temporary bi metal please return harness to DF ; ordrng 1 W10850438 (evaporator fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14626
Dave
Job Details: 10/11/2021
freshfood evaporator frosted up .made sure drain tube was not clogged . Checked defrost thermistor in diagnostics control is seeing it . Defrosted unit . Tested fans tested good . Ran test four . 3 way valve is working . Installed new defrost thermistor foil taped and zip tied in correct location according to service pointer. If problem persists order W11330971 UI and WPW10675033 main control .; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Macedon, NY 14502
Steve
Job Details: 10/11/2021
Replaced water valve for stripped inlet on hot water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Rochester, NY 14618
Dave
Job Details: 10/11/2021
Drain tube was plugged causing water to puddle on the bottom . Cleared drain tube . Unit tested good .
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Ontario, NY 14519
James
Job Details: 10/11/2021
Center burner not sparking. Swapped connection for center and RR burner at spark module now all burners function properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Pittsford, NY 14534
Dave
Job Details: 10/11/2021
Refrigerator not cooling . Found the drain tube had fallen off and was stuck in the condenser fan motor . Compressor getting to hot and turning off . Fixed drain tube compressor does turn on but is to hot to stay running . Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Webster, NY 14580
James
Job Details: 10/11/2021
Icemaker not functioning. 60 degrees in ice bin. Cycled icemaker successfully. Steamed air vents to ice bin and verified the are clear. Ice box fan not powering on. Dispenser latch broken. ; ordrng 1 W11407678 (Fan) and 1 WP2223877 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Webster, NY 14580
James
Job Details: 10/11/2021
216.91 paid last visit. Unit leaking from lower lh door. Found spray arms not rotating consistently causing tidal wave to overflow corner of the door. Need sump. ; ordrng 1 WPW10780877 (Pump) and 1 Sh15
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Webster, NY 14580
James
Job Details: 10/11/2021
Unit intermittent resets to 12:00 and oven turned itself on. Verified 120v to control and tested power cord. Could not replicate issues. Reseated connections on control. Ordering control. ; ordrng 1 W11258611 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Webster, NY 14580
James
Job Details: 10/11/2021
Complaint of loud noise sounds like a faucet is running. Customer took video and noise sounds like refrigerant flowing through tubing inside liner. Inspected unit and found door gasket off from ff door. Reinstalled gasket and molded with heat gun. Unit did not replicate issue while at the home. If problem persists replace LW10672972
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Honeoye Falls, NY 14472
Dave
Job Details: 10/11/2021
F5E1 lid switch fault F5E2 lid lock error . Replaced lid lock and ran calibration. Tested unit in auto diagnostics. Unit tested good . ; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Macedon, NY 14502
Steve
Job Details: 10/11/2021
Replaced motor for getting power but not starting. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Fairport, NY 14450
Steve
Job Details: 10/11/2021
Found ui unresponsive on arrival. Recycled power and the dishwasher started to work as expected. Ran diagnostics with no error codes.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14618
Steve
Job Details: 10/11/2021
Tested dishwasher in diagnostics and it had no error codes. Instructed customer on running hot water at sink prior to starting and using high temp wash for better drying.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Fairport, NY 14450
Steve
Job Details: 10/11/2021
The refigerator was not cooling at all on arrival. Pulled refigerator out and tested. Recycled power a couple times and tested amp draw. Draw is at 1.07 amps. The compressor was starting as expected and the unit started cooling after power recycle. Had customer put bottle of water in freezer for four hours and she called and stated it was still warm. Ordering drier and three way valve. ; ordrng 1 W11429989 (Three way solenoid) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Victor, NY 14564
Steve
Job Details: 10/11/2021
Removed glass from drain pump that was stopping pump. The dishwasher tested good.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Penfield, NY 14526
Evan
Job Details: 10/11/2021
Replacing blower fan due to fan rattling and producing noise. Replaced fan. Tested unit. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEW04
Near Fairport, NY 14450
Evan
Job Details: 10/11/2021
Customer stated that they could not remove ice bucket. Attempted to removed bucket but button would not allow bucket to release. tech was able to finally remove bucket. Made adjustment on button so it would respond better when removing. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW6800WL1
Near Fairport, NY 14450
Evan
Job Details: 10/11/2021
Customer stated that unit was leaking while draining. Found that drain pump had cracked causing issue. Replaced drain pump. Tested unit. Unit tested good
We serviced a
MAYTAG DRYER
Model MDE508DAYW
Near Pittsford, NY 14534
Evan
Job Details: 10/11/2021
"Replacing blower, motor and idler pulley due to motor pulley breaking off of shaft on motor and idler pulley wearing away. Replaced all parts listed. Ran test cycle. Unit tested good ; used 1 S&H from stock"
We serviced a
WHIRLPOOL RANGE
Model WCG97US6DS00
Near Churchville, NY 14428
Evan
Job Details: 10/11/2021
Replacing orifice for all burners due to unit never being converted to LP when installed. Replaced orifices tested burners. Unit tested good
We serviced a
MAYTAG DRYER
Model 11097088601
Near Rochester, NY 14624
Evan
Job Details: 10/11/2021
Replacing gas valve due to unit failing to light burner whileIn use. Replaced gas valve. Tested unit multiple times. Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Dansville, NY 14437
Steve
Job Details: 10/08/2021
"Replaced main control, ui and lid latch for no response at ui. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE , used 1 W10810403 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Irondequoit, NY 14617
Evan
Job Details: 10/08/2021
Replacing control due to unit shutting off during cycle and not spinning out correctly. Replaced control. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322901 CONTROL
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canandaigua, NY 14424
Steve
Job Details: 10/08/2021
Found freezer evaporator had a large band of ice on top of it and a big ball of ice around thermistor. The thermistor was loose and in incorrect position. Tightened thermistor and repositioned. The refrigerator tests good.
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Bloomfield, NY 14469
Steve
Job Details: 10/08/2021
"Replaced user interface and control for ending cycle shortly after it starts. The dryer tested good. ; dspstn on spec-tagged invntry: 1 W11406678 CONSOLE and 1 W11413567 PANEL-CNTL , used 1 W11413567 (Ui) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Macedon, NY 14502
Steve
Job Details: 10/08/2021
tested refrigerator with a GFCI on startup and in diagnostics. The refrigerator worked as expected. The gfci didi not trip. Recommend customer to replace outlet and breaker to standard gfci outlet and breaker combo.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC500ESS01
Near Fairport, NY 14450
Steve
Job Details: 10/08/2021
"Found the harness on bottom of door is broken, causing no ice production. Quoted for door. Customer is going to contact manufacturer. ; rqstng P&A on 1 LW10726007 (Freezer door ss), ordrng 1 Sh15 (Shipping)"
We serviced a
GE RANGE
Model JGB635DEKWW
Near Rochester, NY 14613
James
Job Details: 10/08/2021
Woman answered the door and said she doesn't need service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rush, NY 14543
Steve
Job Details: 10/08/2021
Found the evaporator in fresh food section did not defrost. Frost covered evaporator. Tested heater in diagnostics and it turned. 0n.. changed defrost type to daily for better cooling . The refrigerator tests good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14621
James
Job Details: 10/08/2021
"Unit not cooling ff section noise of ice hitting fan. Found partial frost pattern and frozen air diffuser. Removed ice and replaced thermistor. Freezer no cooling below 38 compressor pulls .6 amps. Ordering compressor and drier. ; ordrng 1 W10843121 (Drier) and 1 WPW10507886 (Compressor) and 1 W11506635 (Valve) and 1 W11504415 (Lok) and 2 W11506621 (Lok)s and 1 W10896678 (Lok) and 1 W10896689 (Lok), used 1 W10383615 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Hilton, NY 14468
David
Job Details: 10/08/2021
F21 long drain error. Found unit over sudsing. Cleaner pump trap and pressure system. Ran clean washer cycle. Customer to repeat clean cycle until clear water is achieved
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rush, NY 14543
Steve
Job Details: 10/08/2021
Ordering drain pump for loud bearing. ; ordrng 1 WPW10531320 (Drain pump) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL FREEZER
Model WSR57R18DM04
Near Rochester, NY 14618
James
Job Details: 10/08/2021
Customer took a video of fridge sounding like compressor was grinding. Tested fridge and freezer. Found gasket loose allowing condensation to form. Suspect ice got into evap fan and has defrosted. Customer is to monitor. Once new door is installed fridge has to be centered inside cabinet so it's not contacting trim piece. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBS00
Near Rochester, NY 14625
James
Job Details: 10/08/2021
Frost buildup due to freezer door not self closing. Tightened rail screws and tested. Door seals properly. Customer is to monitor if problem persists replace WPW10397635 and WPW10397636
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Fairport, NY 14450
James
Job Details: 10/08/2021
Motor fault. Motor unable to reach target rpm. Ran diagnostics and verified 120v to control. Suspect broken wire in motor harness. Started normal cycle and oversuds occured. Cleaned soap from basket. Customer is to monitor soap usage. If problem persists replace harness W11545744; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Rochester, NY 14618
James
Job Details: 10/08/2021
Bar that connects freezer rack gears keeps falling off and not allowing freezer to close. Reinstalled bar and put a screw through gear to retain bar. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Webster, NY 14580
James
Job Details: 10/08/2021
Spin speed is either high or low on normal cycle. Low water level. Loud in spin cycle. F2 error. Gearcase has failed. Need gearcase and slider. Need control and UI for water level and cycle selections issue; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W11170706 (Control) and 1 W11120178 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Rochester, NY 14612
James
Job Details: 10/08/2021
Front panel dented out of box. Lh middle and upper rollers broken off. Replaced door panel and inspected. Need rollers; ordrng 1 W11094449 (Rollers) and 1 W11561080 (Rollers)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Irondequoit, NY 14617
Evan
Job Details: 10/08/2021
Replacing control due to unit getting stuck in drain lockout mode and continually running drain pump. Replaced control. Ran quick wash and observed unit throughout cycle. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Webster, NY 14580
Evan
Job Details: 10/08/2021
Customer stated that unit is failing to dry dishes properly and silverware is coming out dirty. Found that silverware tray was not installed properly on rack and customer was not using rinse aid. Advised customer to use rinse aid for better cleaning and drying performance. Installed silverware tray correctly for customer. Unit tested good
We serviced a
JENN AIR RANGE
Model JES9900BAS
Near Penfield, NY 14526
Evan
Job Details: 10/08/2021
Installed new switch but element still will not function. Confirmed voltage at switch and also at element. Checked element to continuity element tested closed. Took resistance reading and element tested within range but still will not operate. Element is receiving power. Ordering element ; ordrng 1 W10823722 (Element front right) and 1 W10823724 (Element front right)
We serviced a
KENMORE WASHER
Model 11023812100
Near Rochester, NY 14619
Evan
Job Details: 10/08/2021
Customer stated that unit would not run past rinse cycle. Found that lid lock switch was failing to make contact with lid. Replaced switch. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14613
Evan
Job Details: 10/08/2021
Replaced capacitor and motor per techline but unit still will not engage into spin. Ordering harness and control ; ordrng 1 W11405458 (Harness) and 1 W11557935 (Control) and 1 W11481722 (Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Rochester, NY 14618
Evan
Job Details: 10/08/2021
Replaced spray arm due to original spray arm cracking. Found that repayment arm is also crack reordering spray arm ; ordrng 1 W10860176 (Spray arm) and 1 W11498446 (Lower rack)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Rochester, NY 14621
Evan
Job Details: 10/08/2021
Replacing control and console due to unit failing to respond to commands and displaying f6e1 error for unit failing to acknowledge ACU. Replaced all parts. Ran diagnostic cycle. Unit tested good
We serviced a
KENMORE RANGE
Model 790.46803992
Near Rochester, NY 14607
Evan
Job Details: 10/08/2021
Replacing knob and switch due to shaft breaking off original knob. Replaced both parts and tested unit. Burner now working as it should. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Hilton, NY 14468
David
Job Details: 10/08/2021
Unit is not going into drain and spin during normal cycle. Testing OK diagnostics. Ran tachometer test. Tack test failed. Replaced actuator. Unit tested OK; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Spencerport, NY 14559
David
Job Details: 10/08/2021
Found a small build up of ice behind fan shroud that the fan blade was stuck on. Steamed fan shroud and freezer compartment.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Riga, NY 14428
David
Job Details: 10/08/2021
Found fresh food evaporator frozen over preventing cooling. Drain pan is bowed and will need to be replaced. Ordered drain pan kit. Completely removed ice and frost from evaporator compartment. Set unit to 8 hour fixed defrost. Returning with drain pan to complete the repair. The customer paid in full. ; ordrng 1 W11457241 (Drain pan kit) and 1 Sh
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairport, NY 14450
David
Job Details: 10/08/2021
"Unable to install parts without the correct fittings. Ordering fittings and rescheduled ; ordrng 4 W11504431 (7x5)s and 1 W10896711 (4mm) and 1 W11506625 (3mm) and 1 W10896676 (6x4) and 1 W11504429 (7.5x6) and 1 W10895757 (6x5), dspstn on spec-tagged invntry: 2 W11504436 COUPLER AL BR 6X1.8 and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Spencerport, NY 14559
David
Job Details: 10/08/2021
Water paddle is stuck closed causing water to dispense all the time. Ordering pad; ordrng 1 WPW10370594 (Pad) and 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Dansville, NY 14437
Steve
Job Details: 10/07/2021
Ordering user interface for not able to select cycles. ; dspstn on spec-tagged invntry: 1 W11195970 CNTRL- ELEC and 1 W11135391 CONSOLE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ2
Near Ontario, NY 14519
James
Job Details: 10/07/2021
Unit intermittent to give door open error. Found primary micr switch sticking. Replaced switches and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Williamson, NY 14589
James
Job Details: 10/07/2021
Replaced icemaker and cycled manually. Icemaker filled properly. Ice bin lever broken. One year warranty on repair.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Webster, NY 14580
James
Job Details: 10/07/2021
Icemaker no longer cycling and when it did ice was a brick. Reset power and adjusted fill time 1 rotation. Icemaker filled successfully. If problem persists replace WPW10312696 and W11035752
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 10/07/2021
Damp opens and closes repeatedly once door is opened or closed. Ice froze together inside freezer. Found wire harness pinching in freezer harness. Called techline. J2 4 pin connector. Sr 7731934716. They recommend replacing door. Customer going to contact whirlpool for parts authorization. Told customer I can repair harness for 106.75 with no guarantee. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Webster, NY 14580
James
Job Details: 10/07/2021
Replaced control and clutch and problem remains. Found broken neutral inside wire loom at rear of cabinet. Repaired harness and calibrated. Ran drain and spin successfully.
We serviced a
KITCHENAID MICROWAVE
Model KMHS5120ESS0
Near Rochester, NY 14618
Evan
Job Details: 10/07/2021
Customer stated that unit would not drain. Found that glass had broken causing issue. Glass was inside drain pump. Cleared pump. Tested unit. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW00
Near Pittsford, NY 14534
Evan
Job Details: 10/07/2021
Customer stated that console will not respond to commands when selecting cycle. Also stating that unit is constantly resetting the time on display. Found f6e1 and f6e4 error codes for UI failing to communicate with control. Ordering console ; ordrng 1 W11296169 (Console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near West Henrietta, NY 14586
Evan
Job Details: 10/07/2021
"Customer stated that units vent hood light will not turn off. Control is not responding to commands and sending voltage to light socket. Ordering control, socket and bulb ; ordrng 2 8206232A (Bulb)s and 1 W10210871 (Socket)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Churchville, NY 14428
Evan
Job Details: 10/07/2021
Customer stating that unit is running a presoak directly after a cycle is finished. Cycle will end and unit will begin to fill as if a presoak was selected. Presoak feature on machine only allows presoak feature to run for up to 2 hours but when customer is experiencing issue unit will attempt to run a 3 hour presoak which is not a feature available on machine. Called techline to document issue. Techline agent is submitting unit for product review SR:7731934213; rqstng P&A on 1 S&H
We serviced a
WHIRLPOOL DRYER
Model VED6505GW0
Near Greece, NY 14616
Evan
Job Details: 10/07/2021
Customer stated that unit would not heat but was tumbling. Found loose connection at motor connector causing issue. Reseated connector. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Avon, NY 14414
Steve
Job Details: 10/07/2021
Replaced cam for worn cam. Washer tests good in diagnostics. Customer to monitor. If problem persists preorder gearcase. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Avon, NY 14414
Steve
Job Details: 10/07/2021
Rotor broke off inside gearcase Ordering gearcase ; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10775188 (Wash plate)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Avon, NY 14414
Steve
Job Details: 10/07/2021
Replaced right front burner for slow ignition. Replaced broiler drawer front for dented panel on arrival.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Mendon, NY 14506
Steve
Job Details: 10/07/2021
Placed top left led i n freezer for no light and dim lights in rest of lighters. The lights test good. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW00
Near Rochester, NY 14620
Steve
Job Details: 10/07/2021
Replaced drain pump for seized motor. The washer tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Hamlin, NY 14464
David
Job Details: 10/07/2021
Customer concerned with unit not drying or performing correctly. Found unit washing but not energizing heater. Heating error in diagnostics. Cleared heating error and verified operation of the heater. Testing ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Hilton, NY 14468
David
Job Details: 10/07/2021
Found ice crystals on rear wall of freezer and on rails. Ice preventing self closure functions. Removed ice and dried freezer door rails. Verified that doors are closing properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Hilton, NY 14468
David
Job Details: 10/07/2021
Replaced door that would not hold gasket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Hilton, NY 14468
David
Job Details: 10/07/2021
Freezer door is damaged at the harness near hinge and will need to be replaced. Ordering door ; rqstng P&A on 1 LW11037733 (Door fz)