We serviced a
AMANA DRYER
Model NED4655EW
Near Rochester, NY 14623
Steve
Job Details: 07/28/2021
Replaced motor that would not start du to bad start windings.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Canandaigua, NY 14424
Steve
Job Details: 07/28/2021
Ordering bellow for torn bellow causing leaking. ; rqstng P&A on 1 WPW10237499 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGW00
Near Hemlock, NY 14466
Steve
Job Details: 07/28/2021
Found the icemaker not producing ice and ice bin was chunk of ice. The temps in freezer were good and air flow was good. Ordering door for intermittent ice and broken harness. ; rqstng P&A on 1 LW11026430 (Freezer door white)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Clifton Springs, NY 14432
Dave
Job Details: 07/28/2021
"Unit was not making the noise that the customer described. Checked damper , both evap and condenser fan . Compressors . Tested heater . Could not get unit to make noise . Only noise I heard was some vibrating from the condenser on the floor . Adjusted legs no more noise . Customer will try to get video of the noise ."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Clifton Springs, NY 14432
Dave
Job Details: 07/28/2021
Unit had F7E7 motor error code . Ran motor in diagnostics on high spin and was making a lot of noise . Belt and cam slipping causing unit to go off balance . Also ordering actuator. Suspension is good . Went over unit with customer for best settings. ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W10006355 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Farmington, NY 14425
Dave
Job Details: 07/28/2021
Replaced damper for noisy operation and not opening and closing like it should . Tested unit . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Canandaigua, NY 14424
Dave
Job Details: 07/28/2021
Called techline on unit SR 7731357119 . Went over what we have done to the unit . Techline had no further options for the repair and deemed unit unrepairable. ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
James
Job Details: 07/28/2021
S16360 frozen fresh food evaporator. Defrosted evaporator. Changed defrost setting to timed. Relocated thermistor. Customer will monitor. If problem persists replace W11033168
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Walworth, NY 14568
James
Job Details: 07/28/2021
Loud noise coming from unit. Tested unit in diagnostics. Loud noise coming from damper. Ordering damper.; ordrng 2 WPW10594330 (control)s and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Sodus, NY 14551
James
Job Details: 07/28/2021
Replaced damper in fresh food section of unit. Tested damper. Damper working well.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Sodus, NY 14551
James
Job Details: 07/28/2021
Replaced bellow on unit. Tested unit.found no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Marion, NY 14505
James
Job Details: 07/28/2021
Mullion broken off unit not allowing doors to seal and frost building up in fresh food section. Ice maker not cycling. Needs mullion and ice maker. Ordering both. ; ordrng 1 WP12722815AP (rail-mulln) and 1 WPW10300024 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Penfield, NY 14526
James
Job Details: 07/28/2021
"Back of fresh food section frosted up on evaporator. Tested evap fan, not working. Defrosted unit and fan still not working. Receiving voltage to fan. Replaced harness. Fan now working. Replaced left pantry door. Ui non responsive. Ordering harness. Ff door now sealing. ; rqstng P&A on 1 W11170612 (Harness), states that autho needed"
We serviced a
MAYTAG WASHER
Model MTW6700TQ1
Near Rochester, NY 14624
Tanner
Job Details: 07/28/2021
Replaced ACU. Ran diagnostic/calibration cycle. Completed without issue. Ran spin only and unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14606
Tanner
Job Details: 07/28/2021
Complaint of no wash. Following stored errors:F7E6 motor faultF8E1 long fillObserved cold water supply is off. Turned water supply on. Ran autodiagnostic and during agitation basket was spinning. Replaced nidek actuator. Tested via auto diagnostic and unit tested good. Customer advised cold water required for this machine.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14606
Tanner
Job Details: 07/28/2021
Installed new lid lock. Ran door latch sensor test and door switch testing good. Unit still not locking. Ordering ACU and another lid lock. ; ordrng 1 W11419171 (ACU) and 1 W11394572 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Brockport, NY 14420
David
Job Details: 07/28/2021
Replaced cracked lid. Unit tested OK
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Spencerport, NY 14559
David
Job Details: 07/28/2021
Replaced motor due to broken pulley. Calibrated machine. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11497303 MOTOR
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Rochester, NY 14624
David
Job Details: 07/28/2021
Found leak at the end of the filter housing and a crack in the ice maker fill tube. Ordering both. ; ordrng 1 W11415785 (Tube im) and 1 WP12956202 (Filter housing) and 1 Sh
We serviced a
WHIRLPOOL REFRIGERATOR-/.Q
Model WRS321SDHZ01
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Water line to icemaker was frozen removed ice from fill tube. Cycled ice maker. Unit tested ok. Recommending that the customer replaced needle valve. Water supply pressure very low. P
We serviced a
KITCHENAID DISHWASHER-
Model KDFE104HPS0
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Replaced sump due to open wash motor; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14605
David
Job Details: 07/28/2021
Residence was too dirty to safely work in. Unit will need to be removed from the premises before anyone will be able to safely work on this. Odor was overbearing and there was animal excrement on the kitchen floor. Pics attached ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER and 2 W11506619 COUPLER
We serviced a
WHIRLPOOL OVEN
Model WFG231LVS0
Near Irondequoit, NY 14617
David
Job Details: 07/28/2021
Replaced open bake ignitor. Unit tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14621
Evan
Job Details: 07/28/2021
Customer stated that unit was failing to heat. Discovered that ignitor was failing to glow. Confirmed voltage at ignitor. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14615
James
Job Details: 07/28/2021
Damper making loud grinding noise. Replaced damper. Damper tested good.
We serviced a
WHIRLPOOL DRYER
Model MGD7230HC0
Near Rochester, NY 14622
James
Job Details: 07/28/2021
Replaced blower fan. Tested fan. Tested good.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Webster, NY 14580
James
Job Details: 07/28/2021
Door sent is the wrong color. Need stainless steel. LW11026425. ; ordrng 1 LW11026425 (dor-fip (ship to office))
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Pittsford, NY 14534
Steve
Job Details: 07/28/2021
Found the defrost setting was back on adaptive defrost. Changed to daily defrost again. Removed ice from evaporator.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Fairport, NY 14450
Steve
Job Details: 07/28/2021
Replaced console for not connecting to WiFi and turning off randomly. The new console connected immediately.
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Rochester, NY 14612
David
Job Details: 07/28/2021
Dryer was not heating due to the cord being loose in the receptacle. This has caused heat damage to the cord. Dryer tests ok. Quoted for cord.Customer opted to replace the cord.
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near Rochester, NY 14606
Evan
Job Details: 07/28/2021
Replacing control due to bake relay continually clicking even when unit is not cycling heat on and off. Replaced control. Tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ06
Near Penfield, NY 14526
Steve
Job Details: 07/28/2021
Removed light cover with screwdriver and replaced Light that was blown. The refigerator tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Geneva, NY 14456
Dave
Job Details: 07/28/2021
"6 degrees in freezer. Set to -2 . 38 in freshfood set to 38 .. compressor is running .84 amps . 47 psi on low side when equalized. Low side when compressor is running it is -8 to -14 jumping in between there . High side is 88psi . Evacuated the refrigerant and installed new UV Drier . Evap and compressor. Also installed access valve to compressor and fix section of tube where tap was used to charge system. Filled unit with nitrogen and performed tightness test up to 140 psi of nitrogen . Did not loose 1 psi over ten minutes. Vacuumed out below 500 microns . Charged system. Unit is now working as expected .. called tradeline SR 7731154817 . Gasket is missing for the ice maker and so is the ring that holds it on . Part is not listed on parts diagram . Shows on the door but when you order a new door you need to transfer that part . Tradeline will be in contact . ; dspstn on spec-tagged invntry: 1 WPW10313899 EVAP 1 WPW10143759 DRIER-UV DYE , and 1 W10896678 COUPLER AL BR 6X1.8"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Geneva, NY 14456
Dave
Job Details: 07/28/2021
Top of freezer door not sealing unit needs new door. Ordering door and name badge .; rqstng P&A on 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14607
Steve
Job Details: 07/28/2021
3 degrees in freezer and 42 in fresh food section. The temps setting were on 3 for the warmer temps. Adjusted temps to recommended setting of 4. Lowered feet so the doors close properly. The customer is going to monitor temps In the mornings. The freezer temp should be near zero degrees plus or minus five degrees.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Rochester, NY 14618
Steve
Job Details: 07/28/2021
Added fasteners to pantry lid to keep it from popping off. The pantry door tests good. Turned on humidity control on user interface to stop water from accumulating on door mullion.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Left part with customer per request. ; dspstn on spec-tagged invntry: 1 W10837249 ARM- SPRAY
We serviced a
KITCHENAID DISHWASHER-
Model KDFE104HPS0
Near Hilton, NY 14468
David
Job Details: 07/28/2021
Replaced sump due to open wash motor; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
JENN AIR MICROWAVE
Model JMV8166BAS
Near Fairport, NY 14450
Evan
Job Details: 07/28/2021
Customer stated electrical burning smell coming from unit and unit will not heat. Discovered that smell is coming from diode that is burning up. Diode and capacitor will need to be replaced. Customer does not want to proceed at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Fairport, NY 14450
Evan
Job Details: 07/28/2021
Replaced water valve and fitting and went through all connections to ensure proper seal. Unit is still dripping. Ordering filter housing. ; ordrng 1 W11172791 (Filter Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Webster, NY 14580
Evan
Job Details: 07/28/2021
SR: 7731357792 (Techline File Number) Replacing damper assembly due to damper producing noise when opening and closing. This is the 3rd damper that has been installed on unit in less than a year. Documented issue with techline. Replaced damper. Unit tested good ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Rochester, NY 14609
Evan
Job Details: 07/28/2021
Replacing ice maker due to ice maker constantly calling for water and causing unit to leak. Replaced ice maker cycled unit and confirmed it was filling. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Tanner
Job Details: 07/28/2021
Complaint of no wash. Tapping wash motor temporarily foxes. Following stored errors:F7E1 heater error F6E4 over fill F4E3 motor electrical faultRan autodiagnostic cycle and wash otor does not run. Replaced with motor sump assembly. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14609
Tanner
Job Details: 07/28/2021
"Complaint or unit not advancing past sensing portion of wash cycle. Following stored errors :F7E6 motor faultRan autodiagnostic cycle and unit shifts basket during agitation. Unit not shifting properly. Replaced shift actuator. Tested via normal wash and unit tested good.; used 1 WPW10006355 (ACTUATOR), and 1 SH15 (STANDARD S/H) from stock"
We serviced a
MAYTAG WASHER
Model MVWB700BW0
Near Rochester, NY 14624
Tanner
Job Details: 07/28/2021
Complaint of noise during spin. Video provided. Ran unit in spin. Bearing rubpresent. Attempted bearing repair. Basket is sieized to drive shaft. Cannot complete repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS4
Near Hilton, NY 14468
David
Job Details: 07/26/2021
Cooling fan was causing a vibration in the left side panel. Left side panel is dented. Removed dent. Noise went away.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Penfield, NY 14526
Tanner
Job Details: 07/26/2021
Complaint of grinding noise. Unit full of water on arrival. Following stored errors:F7E6 motor faultF0E5 off balance loadRan autodiagnostic and during agitation the basket is spinning as if the basket was the agitator. Unit not shifting properly. Replaced shift actuator. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW1
Near Rochester, NY 14625
Tanner
Job Details: 07/26/2021
Complaint of leak. Following stored error:F0E2 over suds F0E5 off balance load F6E1 HMI ACU communication errorF5E2 door latch errorFilled unit till water level half of door. No leaks detected at bellow gasket. Customer provided pictures of leak and corrosion and soap scum on lower left hand of cabinet is consistent with dispenser leak service pointer.; ordrng 1 W11465533 (Dispenser Assembly)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Lima, NY 14485
Steve
Job Details: 07/26/2021
Replaced white fuse for open fuse causing no operation. The dryer tests good. ; used 1 Wp3392519 (Fuse) from stock
Near Hilton, NY 14468
David
Job Details: 07/26/2021
Rechecked airflow for the customer. Airflow tests poor when vent is attached. Airflow checks ok with venting removed. Re explained this to the customer. Removed 4ft flexible venting to check. Venting immediately behind the dry was clear. The rest of the venting makes a vertical run though a patrician wall next the the dryer. Venting then penetrates through the exterior 10ft above ground level. Unable to access these areas of the building. The customer was made aware of this on the last visit. Did not charge as a curtesy.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS1
Near Rochester, NY 14615
James
Job Details: 07/26/2021
Unit intermittent to lite bake burner. Replaced igniter and tested. Unit functions properly.
We serviced a
MAYTAG DISHWASHER
Model mdB4709awq3
Near Rochester, NY 14620
Steve
Job Details: 07/26/2021
"Replaced fuse for no power to user interface. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL , used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Rochester, NY 14618
Steve
Job Details: 07/26/2021
"Replaced cooling fan for f8e0 error code causing no bake. The range tested good. ; dspstn on spec-tagged invntry: 1 W11107275 FAN-BLWR , used 1 Sh15 (Shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Rochester, NY 14609
Dave
Job Details: 07/26/2021
Unit running on arrival. Checked sealed system with nitrogen for leaks. Found none. Replaced UV drier. Vacuumed out system below 500 microns. Added .142kg of refrigerant. Unit is cooling. Customer will monitor sealed system. Replaced fresh food section door gaskets. Leveled unit. Adjusted door hinge. Unit tested good. ; dspstn on spec-tagged invntry: 2 W10896678 COUPLER AL BR 6X1.8 and 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG WASHER
Model MAV7258AWW
Near Rochester, NY 14618
Evan
Job Details: 07/26/2021
Customer stated unit would not fill with cold water. Discovered that hot valve solenoid was stuck open causing issue. Replaced valve. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Penfield, NY 14526
Tanner
Job Details: 07/26/2021
Q1 no Q2 no Q3 noComplaint of no agitate. Following stored errors:F7E6 motor faultRan auto diagnostic and unit does not shift into agitate. When in spin cycle bearing rub is heard. Quoted for gearcase and shifter. Customer researching options.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairport, NY 14450
Tanner
Job Details: 07/26/2021
Dropped off part
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14619
Tanner
Job Details: 07/26/2021
Q1 no Q2 no Q3 noComplaint of clothes coming out wet. Following stored errors:F0E5 off balance. Unit is pitched forward. Basket always contacting front of cabinet. Removed pallet unit sat on. Leveled unit. Tested via high spin and unit tested good.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Tanner
Job Details: 07/26/2021
Complaint of no spin. Following stored error:F5E2Attempted lid lock in diagnostic and unit fails to lock. Replaced lid lock assembly. Teted unit in diagnostic and unit tested good.; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Tanner
Job Details: 07/26/2021
Complaint of incomplete cycles. Denies PF error. Measured outlet at 107.8 VAC. This is not sufficient power for machine to operate. Plugged machine into another outlet reading 111 VAC and unit completes diagnostic cycle. Customer advised power supply must be corrected before any troubleshooting is done. Customer advised unit must be on its own circuit. Measured 2.3 AMPs at every outlet in house. Something is drawing power on all circuits. Must be trouble shoot by qualified electrician.
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WFW9151YW00
Near Rochester, NY 14625
Evan
Job Details: 07/26/2021
Customer stated that unit is displaying f6e1 code for serial communication error. Cleared code and ran diagnostic cycle. Unit completed cycle. Called techline to inquire about issue. (SR: 7731341122) techline stayed that issue can be caused by door switches or motor control. Tech line agent had tech confirm that switches are closed and grounded properly. Agent states that is switches are testing closed then motor and control will need to be replaced. Motor - WPW10315848 $305.00S&H $15.00 Labor $106.75Unit is operating as it should for now but code may reappear if code reappears motor will Need to be replaced collecting service call fee for now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Rochester, NY 14616
David
Job Details: 07/26/2021
The jazz board is shutting cooling off on its own. Freezer down temp button is shorted. Replaced jazz board. Programmed new control. Customer to monitor.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rochester, NY 14626
David
Job Details: 07/26/2021
Customer washed a quilt that did not finish in the washer. Found overload error and motor over-temp error. Cleared codes and ran service verification cycle. Calibrated unit. Unit testing ok. Likely just load related. Customer to monitor
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Penfield, NY 14526
Evan
Job Details: 07/26/2021
Replacing control panel due to keypad intermittently failing and display not functioning. Replaced control panel. Tested unit. Unit tested good
We serviced a
JENN AIR OVEN
Model JJW9630DDS
Near Ontario, NY 14519
Evan
Job Details: 07/26/2021
Customer stating that unit is flashing feature not available error code again. Previously spoke with techline when servicing unit 2 years ago and techline stated that control was causing issue. Control is still causing code to appear. Ordering control ; ordrng 1 WPW10169131 (Control) and 1 s&H
We serviced a
KITCHENAID COOKTOP
Model KFGU766VSS04
Near Webster, NY 14580
Evan
Job Details: 07/26/2021
Unit is still experiencing same issue will emit a beeping sound at random times while cooktop is sitting idle and not in use. Called techline due to same issue. Techline agent stated this is a difficult issue to diagnose due to issue happening sporadically. Agent suggested replacement of reignition/spark module. Ordering module SR: 7730931856; ordrng 1 WP8286829 (Module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model NOT AVAIL
Near Webster, NY 14580
Evan
Job Details: 07/26/2021
Customer stated that Ice maker would not function. Checked incoming voltage at ice maker ice maker was not receiving 120v. Checked ice maker harness for continuity discovered that L1 for ice maker is testing open for continuity causing issue. Door will need to be replaced due to short in harness. Collected service call fee ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Rochester, NY 14610
Steve
Job Details: 07/26/2021
"Replaced roller, idler pulley and belt with maintenance repair kit for loud operation. The dryer tested good. ; used 1 4392065 (Repair kit), and 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ04
Near Penfield, NY 14526
Steve
Job Details: 07/26/2021
"Found the compressor was running while in defrost causing freezer evaporator to fill with frost and circulate air to fresh food section. Removed frost and replaced main control. The refigerator tests good . Paid in full; ordrng 1 Sh15 (Shipping), used 1 WPW10503278 (Jazz board) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Victor, NY 14564
Steve
Job Details: 07/26/2021
S16360The fresh food section evaporator was partially full of frost and ice. The customer had defrosted some of it. The defrost mode was on adaptive setting. Changed to daily defrost and removed ice and frost. Customer is to monitor ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Rochester, NY 14609
Dave
Job Details: 07/26/2021
"Temp in fresh food section 38. Temp in freezer section 7. Temperature was set just one notch below recommended. Tested unit in diagnostics. All functions working properly. Tested power going to unit, unit getting 117-118volts. Set temp to recommended, set damper for freezer section to lowest setting. Customer will monitor."
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REP00
Near Irondequoit, NY 14617
Dave
Job Details: 07/26/2021
"Fresh food section at 32 set for 38. Freezer at 0 sent at 0. Tested damper in diagnostics, loud during operation. tested thermistor in diagnostics, reading 38 degrees. Adjusted fresh food thermistor up 3 degrees in diagnostics. Ordering damper W10594329, ice maker W10886931 due to slow ice production, and thermistor W10316760 for freezing fresh food section if needed after adjustment. ; rqstng P&A on 1 W10886931 (icemaker) and 1 W10594329 (control) and 1 W10316760 (thermistor)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14624
David
Job Details: 07/26/2021
"Replaced vent, gasket and dispenser due to leak. Customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Scottsville, NY 14546
David
Job Details: 07/26/2021
Checked washer for poor cleaning/white residue. Unit passed agitation and spin test. Ran factory calibration. Re programmed in test mode. Verified that agitation was ok under load. Reseated connections. Unit testing ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Churchville, NY 14428
David
Job Details: 07/26/2021
"Unit was not spinning properly due to a worn basket drive hub. Replaced hub. Calibrated and tested ok.; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Spencerport, NY 14559
David
Job Details: 07/26/2021
"Customer was concerned with streaking on the dishwasher door. Found plastic still attached. Removed plastic film to reveal a perfect,clean front panel. Unit testing ok. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Spencerport, NY 14559
David
Job Details: 07/26/2021
Put unit in high speed spin to test diagnosis. Found that the motor pulley had been damaged by previous failure and is causing the noise. Removed worn plastic off of the motor pulley. Ran spin test again. Noise went away. Ordering motor ; ordrng 1 W11497303 (Motor)
We serviced a
GLADIATOR REFRIGERATOR
Model GARF19XXYK00
Near Penfield, NY 14526
Dave
Job Details: 07/26/2021
Temperature in fresh food section 37 degrees. Temperature in freezer section was 14 degrees. Evaporator had a good frost pattern. Compressor working well. Set temperatures to max settings. Intermittent cooling caused my thermostat. Ordering thermostat W10909053. ; ordrng 1 W10909053 (thermostat)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14626
James
Job Details: 07/26/2021
Replaced ui and tested. New ui makes different tones and keys not corresponding to cycle selected. Called techline was on hold 15 minutes without getting through. Ui part numbers match. Part is mislabeled from factory. ; ordrng 1 W11478523 (Ui fascia)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Tanner
Job Details: 07/26/2021
Replaced tub
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14619
James
Job Details: 07/26/2021
"Unit developing slight frost near top of freezer, but nothing near back panel. Molded door gasket. Customer is to monitor. If ice gets into back panel replace control and seal liner with silicone. W11371382 control"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Webster, NY 14580
James
Job Details: 07/26/2021
Ice bin frosting over and jamming auger motor. Tested dispenser and ice box fan. Icemaker is binding against bin and pushing it forward. Replace Icemaker. ; ordrng 1 W11115534 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, NY 14580
James
Job Details: 07/26/2021
Unit not spinning. Tested spin and it would not activate without activating agitation first. Replaced cam and calibrated. Ran drain and spin successfully. ; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750FAYW3
Near Webster, NY 14580
James
Job Details: 07/26/2021
Unit not draining. Found glass in pump. Removed glass and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Webster, NY 14580
James
Job Details: 07/26/2021
"Unit shakes and squeaking so loud it can be heard in the next room. Ran cycle will half load of clothes. Tub wobbles and screeches when it's slowing down. Tub is shaking drain hose and it's hitting wall. Need gearcase, belt and actuator that is truck stock ; ordrng 1 W11423758 (Gearcase) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Webster, NY 14580
James
Job Details: 07/26/2021
Replaced fill tube and icemaker. Cycled icemaker and found no leaks. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
James
Job Details: 07/26/2021
Replaced control and tub assembly. Tested and unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB0
Near Spencerport, NY 14559
David
Job Details: 07/26/2021
Customer had an event where the dishwasher was running but not pumping. No errors In diagnostics. Was able to recreate issue by holding float up. Removed excess suds from unit. Customer to monitor
We serviced a
GE WASHER
Model DSKP333ECWW
Near Rochester, NY 14621
Evan
Job Details: 07/26/2021
Replacing timer know due to knob cracking internally causing dial not to turn with knob. Replaced part. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/26/2021
"Found the inside of dishwasher had black residue on walls and around soap dispenser. The control had a heater error code. Tested in diagnostics and everything is working as expected including heater. Quoted for control,; rqstng P&A on 1 W11413274 (Control) and 1 Sh18 (Shipping), states that autho needed"
We serviced a
KENMORE DRYER
Model 110.87089601
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/26/2021
"Found idler pulley had broken off causing belt to break. Replaced idler, belt and the rollers with maintenance kit and the dryer tests good. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL , used 1 4392067 (Repair kit), and 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, NY 14607
Dave
Job Details: 07/26/2021
36 degrees in fresh food section. 5 degrees in freezer section. Freezer was set to recommended. Fresh food section was set one below recommended. Temperatures are correct for where the setting were set. Ambient temperature of room set to 85 degrees. Set temperatures to recommended and turned freezer damper to max. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near West Henrietta, NY 14586
Dave
Job Details: 07/26/2021
"Followed service pointer W11367903, replaced pressure hose and water valve. Calibrated unit. Tested unit in diagnostics. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW0
Near Hilton, NY 14468
David
Job Details: 07/21/2021
Unit displaying f3-e1 error. Found significant debris build up in pressure dome port. Cleaned port and hose. Checking drain filter and cleaned. Started a normal wash. Unit checking ok.
We serviced a
KITCHENAID HOOD VENT
Model KXW4336YSS1
Near Webster, NY 14580
James
Job Details: 07/21/2021
Duplicate job.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Pittsford, NY 14534
Dave
Job Details: 07/21/2021
Sliders for freezer door frozen. Removed ice build up and cleaned the rails. Sliders now working well. Ice maker cycles but does not call for water. Jumped the harness to call for water and water was delivered. Reinstalled ice maker and cycled it. Ice maker is now calling for water. Customer will monitor. If problem persists order part # W10884390; rqstng P&A on 1 W10884390 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Webster, NY 14580
James
Job Details: 07/21/2021
LEDs off. Pantry ui pixelated. Frost on icemaker adapter. Moved adapter led to freezer and most of LEDs turned on. Customer is going to leave unit as is. ; ordrng 1 W11174006 (LED) and 1 Sh15
We serviced a
WHIRLPOOL OVEN
Model WFE775H0HW1
Near Sodus, NY 14551
James
Job Details: 07/21/2021
Unit not heating. Found neutral lug loose on terminal block. Tightened connection and unit functions properly.
We serviced a
KENMORE WASHER
Model 11025132411
Near Rochester, NY 14626
David
Job Details: 07/21/2021
Unit will not spin because the hub splines have rounded out. Wash plate is stuck on ; ordrng 1 W10752285 (Wash plate) and 1 W10528947 (Hub) and 1 Sh (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14623
Dave
Job Details: 07/21/2021
Customer complaint loud noise coming from unit. In back panel found 2 sections of refrigerant tubing rubbing together. Bent pipes further away from each other to prevent rubbing. Drawers inside fresh food section not opening properly. Found the drawers and shelves were mismatched. Matched the drawers with proper shelves and placed in correct spot in fresh food section. Leveled unit. Unit tested good.