Local Reviews

Rated 4.8 out of 5 stars based on 111 customer reviews

Map of Rochester, NY

Bonnie




Great, friendly service


Map of Brockport, NY

dryer repair




The service man was on time. Called to let me know he was on his way. He was polite and in and out with my dryer repaired in short order. I was very happy with his service.


Map of Clifton Springs, NY

Very good





Map of Fairport, NY

Service was fine, but is problem resolved?




Our brand new Whirlpool washing machine left bleach spots on clothes that were not being cleaned with bleach. We used bleach in a previous load, and when the second load came out with bleach spots, we called for service. The tech ran diagnostics, but couldn't tell us why the machine ruined our clothing.


Map of Fairport, NY

helpful advice





Map of Webster, NY

totally satisfied




Evan was knowledgeable, on time, and gave great information. He fixed our gas drier, and the washer wouldn't spin well, and is 11 years old. We discussed whether or not to replace it. In weighing it out, we decided to replace it with a great model he suggested that will last a lot longer than the other new ones that are built to break faster. The Speed Queen. He doesn't sell them, so suggested some places to get it a little more reasonable. Overall a great tech. I will keep his business card.


Map of Rochester, NY

Great service




Good service, I liked the tracking features. Price only avg because it’s covered under warranty. Happy with the service


Map of Rochester, NY

GREAT SERVICE




THE TECHNICIAN KNEW EVERYTHING ABOUT MY STOVE. HE WAS FRIENDLY AND ANSWERED ALL MY QUESTIONS. HE TOOK THE TIME TO PROPERLY MAKE ADJUSTMENTS AND IT WAS NOT A RUSH JOB. I WAS VERY PLEASED WITH THE SERVICE AND HIS KNOWLEDGE OF THE PRODUCT. THIS TYPE OF SERVICE REALLY MAKES A DIFFERENCE. THE TECHNICIAN SHOWED TRUE COMPASSION FOR THE WORK HE DOES. I HOPE THAT THERE ARE A LOT MORE TECHNICIANS OUT HERE LIKE THE ONE THAT SERVICE MY APPLIANCE TODAY. HE TRULY MADE MY DAY.


Map of Henrietta, NY

great service call





Map of Hilton, NY

Jim




Outstanding technician


Has great knowledge about his job.




Was up front about what was wrong and stated the different things that could be done and the costs.


sort of a waste of time




nice repair crew, but overall it was a waste of time. on their 3rd visit after ordering additional parts at the 2nd visit, it was finally discovered the microwave was beyond repair and a new microwave is needed. 3 weeks wasted unfortunately.


Outstanding Service!Very know




Very knowledgeable and helpful in explaining all that he did in repairing the appliance. He was a very pleasant personality to work with.


Great service





Fast efficient service




Technician arrived shortly after his courtesy phone call, He powered his work van through the treacherous roads of the trailer park combating snow and ice. He immediately identified the issue with my stove and fixed it promptly. He was courteous and professional, I couldn't tell for sure but I believe he is a mallard Hunter. I can't recall his name but It may have been Marty, Keith, Rusty or Hank. I would gladly share a mobile home kitchen or duck blind with him any day.


Dishwasher repair




Found and fixed the problem Quickly. Tech was professional and pleasant.


Excellent and polite





Great Service!




Steve is a top-notch serviceman: friendly, courteous and a great diagnostician. He was very nice to my curious kitten and older grey cat. You should be proud to have Steve as a representative of your company.


Good service





good serviced follow-up





Very Professional service personal




I was impressed by the professional and knowledgeable service tech : Dave Long . I had a intermittent problem with my washer, Dave quickly analyzed the problem and repaired the connector. Thank you Dave.


Great service




Technician was professional, efficient and knowledgeable about the issue.


Great





Andy Prestigiacomo




Knowledgeable technician very professional


Courteous and efficient




No complaints. Was courteous and attentive as I explained the problem. Definitely knows his trade! Cannot rate cost, it was under an extended warranty.


warranty coverage




found the time frame for replacing parts longer then appreciated. it may have been to the warranty program. other wise everything was great. thanks


Tech was great!




New appliances and tech patiently and thoroughly covered all issues.


great service





Very friendly!




Very friendly tech! Repaired my stove very efficiently and showed me some other things about my stove.


Great service




Gary has come a couple of times to my home to repair my stove. He has done a wonderful job each time. As soon as I start explaining what is wrong and he immediately tells me he knows what’s the problem is and takes care of it. He has been on time for each appointment and very professional.


courteous service




Dave knew his stuff & clearly explained the cause of the problem to me. I thought he did a great job with your trainee.


great service





Good experience




Great service for reasonable price. Very knowledgeable technicians who were extremely helpful!


Outstanding service





Great Service




The Tec was very friendly and knowledgeable.


Great service




Technician called ahead and arrived on time. Diagnosis was fast and price was fair.


Great Service





Fantastic service




The agent was professional, courteous and friendly.


Great tech





microwave assessment




Your quoted price should include the tax


Very good service





Prompt, experienced and knowledgeable





Great service




Good


OUTSTANDING




FRIENDLY, KNOWLEDGEABLE, EFFICIENT


tech was great




It was a warranty issue


Service Call




David was very nice. Explained why my dry wash making a noise and what he did to correct the problem.


Excellent service




Our technician was knowledgeable, efficient and very personable. He also took care keep floors clean on a very muddy day


Lisa





Excellent Service




Steve was thorough and efficient. We appreciate his knowledge and his attention to detail. Our fridge is working great!


Stephanie





Excellent service.




Dave Long was excellent. He is very knowledgable, knew exactly what was wrong with the appliance and did a nice job with the repair.


Very knowledgeable tec





Did a great job and explained everything he was doing.





Polite and prompt service





Donna




Great gentleman and prompt service!!!


Lynda




Dave and Simon were both very courteous, friendly and knowledgeable. They were careful to explain the problem and took care in covering my floor so not to damage it, and covered their shoes as to not track in snow into my house. Great job by both! My washer works great!


Nancy




Excellent service. Gary was on time, very professional. Service with a smile.


very good young men did a great job





Good knowledgeable service Tech




Good experience. Issue dealt with in a timely manner.


Excellent service




David was very cordial and respectful of inside home keeping clean


Well done




Dave was a pleasure to have as my service person. Problem was solved.


Excellent service!




Appliance tech was contracted by my Kitchen Remodel company to take care of ordering and replacing a damaged gas stove top.. Though the reorder process seemed to take some time, once the part was available an appointment was quickly scheduled and expert installation occurred.


repair microwave




Gary was professional and polite.


stove repair





Prompt, professional, expert




Dave was initially stumped about our washer problem but figured it out, diagnosed cause, & replaced water valve. Runs fine now. Dave kept us informed of repair status, his arrival time & next steps. Great tech!!


very efficient





Has not contacted me yet




Tech was dispatched to a rental property. As the landlord, I made two requests for the tech to call me with information while at the service visit. No call received during or after service. I believe the appliance was fixed, but I'm unhappy at this lack of responsibility. This is NOT ok.


Response from Appliance Tec:

Our company prides it self on having plenty of communication to our customers. (some have said maybe a bit too much) Since this call was dispatched by a third party so we have little control of the content. We only had the telephone number for your tenant so we could not have called you directly. If we had your number we surely would have communicated with you. Feel free to contact us at anytime for any questions.


Quick and easy fix!





Repair




I was very pleased with the service I received for my repair. Timely and very professional


Great Service




He was efficient quick and neat


Owner




Very pleasant. It took 2 tries but he stayed with it and solved the problem.


Great Service




Tech was very personable and quick to resolving the issue


Prompt and informative




Under warranty repair. Cost not an issue.


Friendly, knowledgeable, and professional





Mark




Great experience with technician. He told me exactly what was wrong and what needed to be fixed. Fast and efficient service. I appreciate the updates on when to expect arrival and that I can track the technician’s progress of when they would arrive.


Excellent!





Good job




Concise and reliable


Great Service.




Very efficient and left the work area clean. Very professional.


Excellent service





great service





Michael





Great service!!! Very professional and knowledgeable!!!




I appreciate Dave’s hard work.


Stove repair





Great service, excellence diagnosis!




Nice man, very skillful


Great Service




David is always friendly and helpful. He always fixes things in a timely manner. I don’t have any problems with him or the company he works for. I’m very thankful to have them for a service provider.


great service




my 2 year old dryer drum was coming apart and Gary did a wonderful job getting the parts and fixing it quickly- Kudos for a job well done! thanks


Response from Appliance Tec:

We know having an appliance failure is inconvenient. "Quickly" is how we want to handle it! Thank you!


Above and beyond.




Everyone I spoke to and came to my house was great and went above and beyond. It started with helping me get my issues covered under warranty by calling the manufacturer directly and my tech was extremely knowledgeable and looked into potential future issues too.


Great seevice




Dave was fantastic in diagnosing the issue. Very friendly and efficient. Couldn’t ask for more in a service Tec.


Awesome




Very professional & considerate they were very knowledgeable & resolved the problem quickly


Great Service, prompt and friendly





Unfortunate Outcome




Technicians arrived in a timely manner, were very polite and respectful of home by wearing booties over their boots. Unfortunately, they could not locate the Jenn Air part for my double oven. Lower oven electric control panel (Touch Assembly) apparently not available as double oven is 14 years old. I am only able to give an average rating as the visit was maybe 10 minutes to tell me they couldn’t do anything and I was still charged $89.95 +tax fir their time.


Great Service




Very knowledgeable. Knew immediately what the problem was. It was great to have someone who did not talk down to me, due to the fact that I am a woman. I just recently had that experience, and it was an eye opener.


Great Service




Gary was great. Nice guy and really efficient. He was at my house all of 20 minutes and had the door replaced. Thanks Gary


Great timely service





Great job




Steve is efficient and prompt. Quick to diagnose problem. Would recommend


Quick and friendly




The tech was nice and he solved the problem quickly


Kate





well done




Steve was a great tec ,listened to and answered all questions.Very professional.Thank you. ED


Punctual and Professional





Great service





On time, super nice and efficient




Professional service and came prepared with parts to repair my stove. Couldn’t say enough about how easy the appointment went. Awesome communication from the tech too prior to the scheduled appointment. Definately recommend...


Great Service




Very helpful even though warranty information was not accurate. Very informative


Great.





Great service. Great tec. Great technology, especially progress report of tec's appointment and our place on the schedule.




Service as described by Whirlpool. Believe Appliance Tec to be the best in the area. Tech was excellent. Fair price.


Good Service, Poor Dishwasher Desgin




I have no issues with Dave and AppliacneTec. They diagnosed the issue correctly. Dave provided friendly service and was very knowledgeable. He's an asset to your company and I would trust him to work on future appliance issues I may have. I don't like the design of the dishwasher water inlet. When water pressure is too high, it will splash from the inlet and leak. The water inlet should be a closed sytsem all the way into the dishwaher. If you can provide feedback to Maytag, it would be appreciated. Dave can provide knowledgeable feedback to Maytag on my behalf.


John




Satisfied


Great Service




Our appliance tech Dave Flint explained the “quirks” of our new, very modern oven/range. He made the necessary adjustments and was very friendly and efficient.





Great service


Refrig Repair




Gary is very friendly, works efficiently, and is a good communicator. At this time, the repair has solved the problem. Wish the people who engineer and build our products were as good as those who make repairs.....


Nancy




Great service but expensive.


Joan




Dave was very helpful and answered all my questions. I felt he did a very through inspection of my stove to make sure everything was working correctly.


Evan E.

Evan E.

WASHER WHIRLPOOL LSQ9549PW2 Customer stated unit was not spinning corectly. Upon inspection discovered gear case was failing. Motor coupler was intact but unit would not spin basket.Quoted customer for repair.Gear case (3360629) $ 201.00Dog agits(80040) $7.00Motor coupler (285753A) $25.00Labor $134.95Tax $ 29.44Total $ 397.39Customer is going to think about going thru with repair and contact office Just collecting s/c fee for now.S/c is on job 79603

Near Bayway Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit was leaking water from underneath machine. Upon inspection discovered drain pump had hairline crack in front of it causing leak. Replaced pump Labor is ATEC warranty Just collecting for part cost. ; used 1 WP3363394 (PUMP) from stock

Near Winton Rd N, Rochester, NY 14610
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Customer stated unit was producing rattling noise from rear of unit. Upon inspection discovered that line from compressor was resting up against compressor causing noise/rattling. Was able to bend line away from compressor and secure with insulation. Could not replicate noise once insulation was installed Unit tested good

Near Norris Dr, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Icemaker not calling for water . Replaced icemaker . Tested . Tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Gilhall Cir, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM Water line bladder was frozen preventing ice production and water dispensing. Thawed bladder. Unit testing good.

Near Viennawood Dr, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL ED5HVEXVB03 Replaced thermostat due to no cooling. Unit testing good.

Near Bellehurst Dr, Rochester, NY 14617
Gary T.

Gary T.

DRYER WHIRLPOOL WGD4850HW0 "INSPECTED DRYER DOOR SEAL FOUND TORN, REPLACED SEAL AND CHECKS OK."

Near Sweden Walker Rd, Brockport, NY 14420
Gary T.

Gary T.

WASHER WHIRLPOOL WTW8040DW4 INSTALL CONTROL FOR NO OPERATION

Near Waterport Carlton Rd, Albion, NY 14411
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL GSS30C7EYY00 Inspected unit and found Wiring harness to door electronics has a an open wire causing icemaker not to harvest. Wiring harness is part of the door say and Door is no longer available. W10369

Near Woodstone Ln, Rochester, NY 14626
Gary T.

Gary T.

WASHER WHIRLPOOL WFW75HEFW0 "REPAIRED A LOOSE POWER WIRE AT MOTOR CONTROL, TESTED UNIT AND A CHECKS OK"

Near Latta Rd, Rochester, NY 14612
Gary T.

Gary T.

MW-HOOD COMBO MAYTAG MMV4206FV0 "INSPECTED UNIT AND FOUND MICROSWITCH SEIZED OPEN, REPLACED SWITCH AND UNIT TESTS OK."

Near Titus Ave, Rochester, NY 14622
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW1 Replaced lid lock due to not locking and or operating. Calibrated washer . Ran in auto diagnostics. Tested good .

Near Hemlock Woods Ln, Rochester, NY 14615
Dave F.

Dave F.

WASHER WHIRLPOOL MHW6630HW0 Replaced front panel due to dent . Tested washer . Tested good .

Near Limerick Ln, Rochester, NY 14606
Dave F.

Dave F.

MICROWAVE WHIRLPOOL YWMH76719CB3 Replaced microwave door due to being dim . Tested microwave tested good .

Near S Main St, Churchville, NY 14428
David L.

David L.

WASHER MAYTAG MVWX655DW1 Replced water valve that was restricted. Unit tested good.

Near Fenton Rd, Rochester, NY 14624
Evan E.

Evan E.

WASHER KENMORE 110.238121 Called customer to inform them tech was in route to house. No answer tech left voicemail. Arrived at home no answer at door. Waited 15 mins. Tagged door to reschedule. ; dspstn on spec-tagged invntry: 1 285753A COUPLING

Near Edgecreek Trail, Irondequoit, NY 14609
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced motor sump for getting power but not running. The dishwasher tested good

Near Farmbrook Dr, Farmington, NY 14425
David L.

David L.

WASHER MAYTAG MHW3505FW1 Replaced control and cleaned plugged drain due to unit not completing cycles. Unit tested good

Near College Greene Dr, North Chili, NY 14514
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 MIW4R00EPL1 replaced upper rack rails for broken rails and top rack falling. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Citation Way, Victor, NY 14564
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Customer stated unit is producing whistling noise while agitating. Checked for codes no codes present. Ran test cycle.During agitation period of cycle could hear whistling customer was referring too. Noise is coming from gear case Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)

Near Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFE525S0HZ1 Customer stated panel drawer was scratched. Drawer was scratched in bottom right corner. Replacement panel has dent in top left corner of drawer Reordering panel drawer.Customer also pointed out that cooktop was scratched alsoOrdering cooktop; ordrng 1 W11094965 (panel-drwr) and 1 W11156895 (COOKTOP)

Near Rolling Meadows Way, Penfield, NY 14526
David L.

David L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Pre ordered lights; ordrng 6 W10908166 (LED module)s

Near John Leo Dr, Webster, NY 14580
Steve M.

Steve M.

RANGE WHIRLPOOL WFG320M0BW2 Tested oven and found a smell. Smells like mouse urine. Removed top and found evidence of a mouse. Showed customer. Recommended to run oven at 500 for a cpl hours to remove smell. Adjusted the top burner valves for simmering due to high flames on low.

Near Presbyterian Rd, Mount Morris, NY 14510
Steve M.

Steve M.

MICROWAVE WHIRLPOOL GH5184XPS3 Found the fan is loud. The fan has bad bearings. The fan is discontinued. Charge half service fee.

Near Shelly Rd, Livonia, NY 14487
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Fill tube keeps freezing. Techline recommendation to order freezer door.S-Number 7724182188; ordrng 1 LW11026425 (FREEZER DOOR)

Near Cloister Ln, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Replaced sump and control due to not drying and error code 4-3 sump failing . Tested heating element needs to be between 8 and 30 ohms . It tested at 10 ohms . Ran dishwasher in auto diagnostics. Tested good .

Near Lehigh Station Rd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced LED and main control. Issue was still present. Recommend by techline to check pantry drawer UI & harness. Low voltage going into pantry door UI. Rescheduling.; ordrng 1 W10677118 (cntrl-elec) and 1 w10512203 (harns-wire)

Near Salt Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced both doors due to dents. Mailing badge to customer; ordrng 1 WPW10612926SHIPDIRECT (SHIP DIRECT)

Near Chippenham Dr, Penfield, NY 14526
Steve M.

Steve M.

RANGE WHIRLPOOL WFC150M0B3 Customer complain of burners not turning red hot all the way around. Power to the oven is good at 240 volts. Power to burners is good at 240 volts. Took out all burners and checked prongs. They are good with a good connection. The range tested good.

Near Water St, Perry, NY 14530
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHW00 Water line to icemaker is leaking. Ordering ice maker fill tube.; ordrng 1 WPW10601149 (fitting)

Near Honeysuckle Dr, Rochester, NY 14625
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 REPLACED THE COVER ASSEMBLY AND SEAL AS PER TECHLINE REQUEST AT LAST TRIP. CUSTOMER TO MONITOR

Near Pearl St, Rochester, NY 14607
Dave F.

Dave F.

DISHWASHER MAYTAG MDB4949SDZ0 Dishwasher turning off after two minutes and draining . Found error code F3 E2 OWI sensor failing . Ordering new control W10906430 and owi sensor W11084121; ordrng 1 W10906430 (cntrl-elec) and 1 W11084121 (sensor)

Near Oak St, Avon, NY 14414
Gary T.

Gary T.

RANGE MAYTAG MGR675EDS "INSPECTED UNIT AND FOUND THAT THE RIGHT FRONT BURNER HEAD WAS LOOSE CAUSING GAS SMELL, ORDERING RIGHT FRONT BURNER HEAD ASSM, ordrng WPW10406283/BURNER HEAD and 2 WP400021-1/SCREWs and WP74007961/ORFICE HOLDER for"

Near Hindsburg Rd, Albion, NY 14411
Evan E.

Evan E.

REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Customer stated unit was leaking water from top of fridge and door handle was broken . Upon inspection discovered that seal around fridge had cracked In several spots causing door not to seal properly. Unit was letting warm air into cabinet. Suspecting this is how condensation inside cabinet is being formed. Ordering gasket & door handle ; ordrng 1 242193206 (gasket-refr door) and 1 5304506469 (handle set)

Near Ontario St, Rochester, NY 14605
Gary T.

Gary T.

REFRIGERATOR MAYTAG MFI2269FRW00 "INSPECT UNIT AND FOUND DELI DRAWER AND CRISPER DRAWER BINDING ORDERING RAIL FOR DELI DRAWER AND NEED LUBE FOR CRISPER DRAWER, ordrng 2 542638/LUBEs and WPW10235370/RAIL for refrigerator(by KB)"

Near Parkway View, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER KITCHENAID KDPE234GPS0 "INPECTED UNIT FOUND NO POWER TO WASH MOTOR, DID NOT HEAR RELAY KICK ON ORDERING CONTROL, ordrng W11087210/CONTROL for dishwasher(by KB)"

Near Mill Rd, Rochester, NY 14626
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHV0 Adjusters for top rack are broken. . The new adjusters that were pre ordered are missing parts W10712395 . Rescheduling .; ordrng 1 W10712395 (adjuster)

Near Chesterton Rd, Rochester, NY 14626
Dave F.

Dave F.

RANGE FRIGIDAIRE FEF368GQB "Bake element is broken . Checked power to element tested good . Ordering new element part number 316075103; ordrng 1 316075103 (element,bake)"

Near Veldor Park, Rochester, NY 14612
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT720PADM1 Found F7E1 heat circuit error. Ran diagnostics and heater worked. Found motor is stalling and customer states the soap is not being dissolved. Quoted 480.00 for repair. Customer denied repair. Called office and got part covered under loyalty retention program. ; ordrng 1 WPW10671941 (pump&motor)

Near Dewey Rd, Shortsville, NY 14548
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Found the thermostat is not always turning unit on. Ordering thermostat. ; ordrng 1 WP2198202 (thermostat)

Near Jupiter Way, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRSF505ESS00 Found freezer is -10 degrees. The control is set to 0. Ordering control and user interface. ; rqstng P&A on 1 W10822640 (cntrl-elec) and 1 WPW10743957 (cntrl-elec)

Near La Tour Manor, Fairport, NY 14450
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Accidentally ordered the thermistor cover instead of the thermistor. Rescheduled customer; ordrng 1 W11168403 (THERMISTOR)

Near Maple Center Rd, Hilton, NY 14468
Gary T.

Gary T.

MICROWAVE IKEA IMBS104GSS00 "INSPECTED UNIT AND FOUND THE COOLING FAN IS CRACKED AND RUNNING LOUD, ORDERING NEW COOLING FAN, ordrng W10426308/FAN MOTOR for microwave(by KB)"

Near S Clinton Ave, Rochester, NY 14620
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Replaced thermal cut off ,thermostat and hi limit for no heat . Tested dryer tested good ."

Near Watersong Trail, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW72HEDW0 Replaced drain pump due to drain error. Tested in diagnostics.

Near Edgemere Dr, Rochester, NY 14612
David L.

David L.

STACKED LAUNDRY KENMORE 110.8876279 Unit is not heating due to an open thermal fuse. Ordering fuse; ordrng 1 WP3403607 (cutoff-tml)

Near Mathews St, Rochester, NY 14607
David L.

David L.

OVEN WHIRLPOOL WFG745H0FE1 Replaced control due to intermittent operation of the oven. Unit tested good after install.

Near Raphael Dr, Webster, NY 14580
David L.

David L.

COOKTOP KITCHENAID KCGD506GSS00 Unit making a very loud noise during use. Motor and blower should be replaced. Rescheduling.; ordrng 1 W11083804 (motor-blwr)

Near Grand Meadows Way, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WTW8800YC0 Replaced broken lid. Unit is good.

Near Bear Swamp Rd, Williamson, NY 14589
David L.

David L.

OVEN WHIRLPOOL KODE500ESS02 Replaced console due to stuck key error. Customer to monitor.

Near Lakewood Dr, Williamson, NY 14589
Gary T.

Gary T.

WASHER MAYTAG MVWX700XW1 INSPECTING UNIT FOUND LID SWITCH NOT LATCHING CORRECTLY REPLACED LID SWITCH AND UNIT CHECKS GOOD

Near Fiesta Rd, Rochester, NY 14626
David L.

David L.

WASHER WHIRLPOOL WTW4616FW0 Replaced lid lock due to intermittent operation. Unit testing good.

Near Belden Ave, Sodus, NY 14551
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 "REPLACED DEAD CONTROL FOR NOT HAVING POWER, RECALIBRATED WASHER AND UNIT CHECKS OK"

Near Melwood Dr, Rochester, NY 14626
Gary T.

Gary T.

RANGE KENMORE 790.7303932 "INSPECTED UNIT FOUND F30 ERROR CODE, OVEN SENSOR WAS UNPLUGGED, RECONNECTED OVEN SENSOR AND TESTED OVEN AND HEATING UP. LOOKS LIKE WAS WRAPPED AROUND POWER CORD AND WHEN STOVE WAS MOVE OVEN , SENSOR MUST HAVE COME UNPLUGGED."

Near Orange St, Rochester, NY 14611
Gary T.

Gary T.

RANGE AMANA ACR4303MFB3 "INSPECTED UNIT FOR OVEN LIGHT NOT TURNING OFF AND OVEN NOT HEATING TO TEMPERATURE, ELEMENTS CHECK OK, UNIT HAS CORRECT POWER ORDERING CONTROL, rqstng P&A on W11297545/CONTROL for range(by KB)"

Near Point Pleasant Rd, Rochester, NY 14622
Gary T.

Gary T.

REFRIGERATOR AMANA ABB2222FEW "INSPECTED UNIT AND FOUND BOTH FF AND FRZ SECTIONS NOT COOLING, UNIT IS LOW ON REFRIGERANT. UNIT NEEDS A W10170276/COMPRESSOR AND WP12866905/DISCHARGE TUBE FOR DISCHARGE TUBE BEING CORRODED AND ALLOWED REFRIGERAN, TO LEAK AND HAS ALLOWED WATER INTO SEALED SYSTEM. CUSTOMER PURCHASING NEW REFRIGERATOR"

Near Hurstbourne Rd, Rochester, NY 14609
Gary T.

Gary T.

DRYER ADMIRAL AGD4875YQ2 "INSPECTED UNIT FOR NOISY WHILE RUNNING, REPLACED ROLLERS AND UNIT CHECKS OK, used 1 349241T from stock"

Near Dunn St, Rochester, NY 14621
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4855HW0 "INSPECTED UNIT FOR MAKING NOISE WITH A HEAVY LOAD FOUND PULLEY TOUCHING GUARD ORDERING NEW GUARD/COVER, ordrng WPW10550173/GUARD for washer(by KB)"

Near Elgrove Rd, Rochester, NY 14617
Gary T.

Gary T.

WASHER WHIRLPOOL WFW9470WW01 "INSPECTED UNIT AND FOUND DRAIN PUMP WORKING FINE, UNIT NEEDS A CONTROL FOR NOT SENSIVE WATER LEVEL. QUOTED CUSTOMER FOR CONTROL AND LEVEL SENSOR TOTAL ESTIMATE $671.00 CUSTOMER DECLINED , REPAIR."

Near Chase Rd, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR GE GBSC0HBXARWW Ordering control for no operation at all. ; ordrng 1 WR55X10837 (board control bm 20)

Near Valley Ln, Avon, NY 14414
Gary T.

Gary T.

DRYER ROPER RGD4516FW0 "CUSTOMER COMPLAINT OF GAS SMELL COULD NOT FIND ANY LEAK AT CONNECTIONS DID FIND SMALL LEAK ON GAS BURNER TUBE, ORDERING GAS BURNER TUBE ASSEMBLY, TURNED GAS VALVE TO DRYER OFF FOR SAFETY REASONS, ordrng W10823508/GAS BURNER ASSM for dryer(by KB)"

Near Clarkson Hamlin Tl Rd, Hamlin, NY 14464
Steve M.

Steve M.

OVEN WHIRLPOOL WFC310S0EB2 383 preheat 298 420 312 435 . Calibrated oven to -20 customer is going to monitor.

Near Hathaway Dr, Farmington, NY 14425
Steve M.

Steve M.

WASHER MAYTAG MVWC415EW2 "On arrival the outlet the washer was plugged into had no power. Moved plug to different outlet. Tested all the functions and they worked as expected. It filled, drained, agitated and spun out properly."

Near Brookwood Dr, Farmington, NY 14425
Steve M.

Steve M.

DRYER WHIRLPOOL GEQ9800LW0 Replaced white thermal fuse on blower for no power when choosing start. The dryer tested good. Tested airflow with vent tester. The airflow showed poor for electric dryers. Recommend customer to clean or replace venting. ; used 1 WP3390719 (FUSE-THERMAL) from stock

Near Latchmere Dr, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDD03DTSS3 Replaced user interface for lights staying on ui. The dishwasher tested good.

Near Gambin Hill, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFC2062FEZ00 MIA4AIADPL1 tested ice maker temp is good in freezer. -3 The ice maker cycled and called for water. Customer states that the ice maker is sporadically making ice. Replaced ice maker and customer is going to monitor. ; used 1 W10884390 (ICEMAKER) from stock

Near Royale Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Found the freezer light is shorted causing no lights in refrigerator. Ordering light. ; ordrng 1 WPW10515057 (light)

Near Sanders Farm Dr, Penfield, NY 14526
Steve M.

Steve M.

DRYER MAYTAG MGD5570TQ0 Found the white thermal fuse was open causing dryer to not heat. Replaced fuse and cleaned out internal vent for lint build up. The dryer tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Qualtrough Rd, Rochester, NY 14625
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Customer stated unit was not filling and not completing cycle. Upon inspection discovered unit displaying F8e1 error code for long fill or no fill. Attempted to run test cycle.Cold valve is failing to actuate only hot side of valve is functioning. Ordering correct valve ; ordrng 1 W11165546 (VALVE)

Near Middle Cheshire Rd, Canandaigua, NY 14424
Evan E.

Evan E.

RANGE WHIRLPOOL WFC150M0EW0 Customer stated burner was not working. Swapped Burner with left rear to confirm burner was failing. Burner was not heating once receiving power. Switch tested good burner itself is failing. Ordering burner ; ordrng 1 W11168414 (BURNER) and 1 WFC150M0EW0 (DRIP PAN)

Near Co Rd 6, Geneva, NY 14456
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SDZ0 Customer stated unit was leaking from underneath door. Upon inspection checked for error codes. No codes present. Ran test cycle. After test cycle has started discovered unit as dripping from left corner of door. Stopped cycle Inspected casket Gasket was not seated in channel properly causing leak.Reseated gasket Started cycle over again Could not replicate issue Unit tested good

Near NY-488, Clifton Springs, NY 14432
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit is not spinning out clothes like it did when they first received unit.Checked for codes No codes present Ran test cycle Unit finished cycle as it should Referring to service pointer W10913408Ordering control board ; ordrng 1 W11201274 (CONTROL)

Near Wood Ln, Newark, NY 14513
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS1 Wheels for lower rack have come detached from wheel assembly causing lower rack not to glide properly.Ordering replacement wheel assembly ; ordrng 4 WPW10195417 (wheel)s

Near Turner Rd, Newark, NY 14513
Evan E.

Evan E.

DRYER MAYTAG MGD5500FW1 Customer stated unit was flashing check lint screen light and unit was not drying clothes.Upon inspection unit was displaying f1e1 error code CCU control problem.Ran test cycle unit was not heating on normal setting but would heat on timed dry.Ordering control ; ordrng 1 W10875487 (cntrl-elec)

Near Granger St, Palmyra, NY 14522
David L.

David L.

DISHWASHER KITCHENAID KDFE104DWH1 "Spray arms clogged causing dishes to not wash properly. Ship parts directly.; ordrng 1 W11101428SHIPDIRECT (SPRAY ARM SHIP DIRECT) and 1 WPW10448645SHIPDIRECT (arm-spray SHIP DIRECT), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Carlton St, Sodus, NY 14551
Dave F.

Dave F.

WASHER WHIRLPOOL MVWC565FW1 Washer leaving bleach on clothes . Customers first wash was using bleach. Bleach residue was left in machine because it was the first wash and didn't have water in it . Customer has since ran the same types of washes with no problems . Ran washer in auto diagnostics and calibrated unit . Gave customer tips on different cycles and how they work . Customer instruct.

Near Chadwell Cir, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW1 Washer is working good . Tested in auto diagnostics. Noise the customer is hearing is the water pipes when the water valve opens . Washer tested good .

Near George St, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced water valve for cracked water valve. The dishwasher tested good

Near Atlantic Ave, Rochester, NY 14609
Dave F.

Dave F.

M/W OTR WHIRLPOOL WMH32519FZ0 Tested microwave tested fine . No error codes . Called techline about over heating . SR 77241476343 . Techline said check the power . It's good . Microwave is working as expected.

Near East Ave, Rochester, NY 14604
Dave F.

Dave F.

DISHWASHER HOTPOINT HDA3700G00BB Dishwasher leaking . Found the dishwasher gaskets were causing it leaking . Quoted the customer amount to fix . Customer decided they will look into buying a new machine .

Near Edgewood Ave, Rochester, NY 14618
Dave F.

Dave F.

WASHER KENMORE 110.267425 Ordering lid lock . ; ordrng 1 WP8318084 (switch-lid)

Near Rossiter Rd, Rochester, NY 14620
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 Replaced gearcase due to leaking oil . Replaced Actuator for not finding shifter position. Replaced Belt for being oil covered and worn out due to slipping . Calibrated washer . Tested washer in auto diagnostics tested good .

Near W Main St, Lima, NY 14485
David L.

David L.

DISHWASHER KITCHENAID n/a INSTALLED CUSTOMER SUPPLIED UPPER SPRAY ARM.

Near Michael Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7724154311 Found freezer is 38 degrees and fresh food evaporator is frosting again. It had frost only on top of evaporator. I was frosting in test 4/5. called tech line and the want dye dryer. Ordering FF evap and dye dryer. ; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Northwood Ave, East Rochester, NY 14445
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Found door clicking at the hinge receiver. Found a lot of grease on the hinge. Ordering left door. ; ordrng 1 W11301204 (DOOR LEFT SS )

Near Kilbourn Rd, Rochester, NY 14618
Gary T.

Gary T.

WASHER WHIRLPOOL WTW8040DW4 "UNIT HAS POWER TO CONTROL, BUT CONTROL IS DEAD, NO OPERATION TO UNIT ORDERING CONTROL, ordrng W11182868/CONTROL for washer(by KB)"

Near Waterport Carlton Rd, Albion, NY 14411
Gary T.

Gary T.

REFRIGERATOR GE GSCS3PGXCFSS "INSPECTED UNIT AND FOUND NO WATER TO DISPENSER BUT WATER IS GOING TO ICEMAKER, ORDERING WATER VALVE FOR WATER NOT BEING SENT TO DISPENSER, ordrng WR57X10070/WATERVALVE for refrigerator"

Near Brick Landing, Rochester, NY 14626
Gary T.

Gary T.

DRYER MAYTAG MEDC465HW0 REPLACED BINDING DOOR LATCH THAT WAS CAUSING DOOR TO BE HARD TO OPEN AND CLOSED. UNIT WORKING PROPERLY

Near Eden Ln, Rochester, NY 14626
Steve M.

Steve M.

OVEN WHIRLPOOL WFG505M0BB2 Replaced ignitor for open ignitor. The range tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near Skyview Dr, Rochester, NY 14625
Steve M.

Steve M.

MW-HOOD COMBO KITCHENAID KMHS120ESS Replaced door switches with kit for open/close door errors and light flickering. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Foxborough Ln, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF540PADW3 Dishwasher running intermittently and not turning on every time . Found error codes 4-3 7-1 . Ran in auto diagnostics washer motor did turn on. . Ordering pump motor W11025157 and control W10906428 ; ordrng 1 W10906428 (cntrl-elec) and 1 W11025157 (pump&motor)

Near Lehigh Station Rd, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Replaced hub for agitator spinning in spin cycle on its own and not agitating properly in agitation. The washer tested good.

Near Crossfield Rd, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW1 Washer not start looked for error codes found F5 E2 lid lock failure. Tested lid lock in manual mode . It is not working correctly. Ordering new lid lock W11307244; ordrng 1 W11307244 (LID LOCK)

Near Hemlock Woods Ln, Rochester, NY 14615
Gary T.

Gary T.

DRYER WHIRLPOOL WED8500DC4 "DRYER HAD NO HEAT AND WAS NOT SPINNING, REPLACED OPEN THERMAL FUSE AGAIN, RAN DRYER VENT TEST AND VENTING IS POOR FOR DRYER, ADVISED CUSTOMER THAT NEXT VISIT WILL NOT BE COVERED BY WARRANTY IF VENTING IS NOT , CLEANED/REPLACED, used 1 WP3392519 from stock"

Near Crerand Cir, Rochester, NY 14606
Gary T.

Gary T.

WASHER MAYTAG MVWB865GW0 REMOVED PILLOW CASE FROM UNDER AGITATOR AND REPLACED CRACKED TUB RING. UNIT CHECKS GOOD. INSTRUCTED CUSTOMER TO USE DEEP WATER WASHER FOR THESE ITEMS

Near Hollow Rock Trail, Rochester, NY 14612
Gary T.

Gary T.

RANGE WHIRLPOOL WEG750H0HZ0 REPLACED USER INTERFACE FOR LOCKING UP AND NOT RESPONDING TO COMMANDS.

Near Colonnade Terrace, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER KITCHENAID KDFE304DBL0 "UNIT WAS NOT DRAINING AND SHUTTING DOWN, REMOVED PIECE OF PLASTIC FROM DRAIN PUMP AND UNIT TEST GOOD"

Near Peck Rd, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezer liner is binding against the unit. Fridge door is also misaligned. Customer complained of cold temps in the fridge. Recommending to clear top shelf and relocate crisper drawer to lower location to promote better airflow. Ordering new doors.; ordrng 1 LW11037733 (FREEZER DOOR) and 1 LW11037738 (FF DOOR)

Near Pondbrook Point, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MHW5500FW0 Tested drain pump tested good . Checked filter in filter housing .cleaned any debris inside. Washer tested good .

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

WASHER GE DSKP333ECWW Belt broken on dryer . Replaced belt . Tested dryer tested good .

Near Masseth St, Rochester, NY 14606
Dave F.

Dave F.

RANGE WHIRLPOOL WEG750H0HZ0 Left front burner was turned up to high and wasn't lighting correctly. Turned left burner down and tested stove top . Tested good .

Near Battle Green Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL ED5HVEXVB03 Not cooling due to faulty thermostat.; ordrng 1 WP2198202 (thermostat)

Near Bellehurst Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR GE GSH22JFXABB Replaced solenoid due to water damage. Unit testing good.

Near Oliver St, Rochester, NY 14607
David L.

David L.

MICROWAVE WHIRLPOOL WMH31017FS0 "Replaced filter board. After the unit was energized, it lost power. Suspecting a shorted transformer. Customer is goi g to replace"

Near Pickford Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced evaporator fan motor for open motor. The refrigerator tested good.

Near Somerset Ln, Victor, NY 14564
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7340XW2 Washer needs bearing due to loud noise . Quoted customer for job. Customer decided that the age of the machine will look into buying a new one . Collected service call .; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Bucky Dr, Rochester, NY 14624
David L.

David L.

WASHER ELECTROLUX EIFLW55HIW0 Replaced dispenser drawer. Unit tested good

Near Ontario, NY 14519
David L.

David L.

WASHER MAYTAG MAT10PDAAL Adjusted wash price to $1.50

Near Lake Ave, Rochester, NY 14612
David L.

David L.

WASHER WHIRLPOOL WFW72HEDW0 Replaced ACU due to inaccurate projected spin times and clothing not fully spun out. Unit testing good.

Near Edgemere Dr, Rochester, NY 14612
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4816FW0 REASSEMBLED AGITATOR FOR BOLT COMING LOOSE CAUSING AGITATOR TO FALL APART. REINSTALLED AGITATOR AND UNIT CHECKS OK

Near Viking Way, Sweden, NY 14420
Gary T.

Gary T.

REFRIGERATOR GE GTH18EBC2RWW INSTALLED DEFROST CONTROL AND ELEMENT TO CORRECT DEFROST ISSUE.

Near Baker Rd, Kent, NY 14477
Gary T.

Gary T.

REFRIGERATOR KITCHENAID KSRG25FKSS15 "ICEMAKER NOT PRODUCING ICE OR CYCLING, REPLACED ICEMAKER AND DISPENSER WAS WORKING NORMALLY"

Near East Ave, Rochester, NY 14607
Gary T.

Gary T.

DRYER MAYTAG PYE4500AYW "Ordered idler pulley for squeaking upon further dianosis found the motor to be squeaking, need to order motor, ordrng W10410996/MOTOR for dryer(by KB)"

Near Sequoia Dr, Rochester, NY 14624
Gary T.

Gary T.

MW-HOOD COMBO WHIRLPOOL WMH32519CB "WHEN DOOR OPENED LIGHT NOT COMING ON AND UNIT NOT STARTING REPLACED INTERLOCK AND UNIT IS CHECKING GOOD, used 1 W11244494 from stock"

Near Colonial Rd, Rochester, NY 14609
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 INSTALLED EVAP FAN MOTOR FOR NO COOL IN FF SECTION FAN WAS NOT RUNNING. UNIT TEST GOOD

Near Bay St, Rochester, NY 14609
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 REPAIRED LEAKING CONNECTION AND FACTORY UNION OF HIGH SIDE OF CONDENSOR COIL AND RECHARGED SYSTEM. CUSTOMER TO MONITOR.

Near W Ridge Rd, Rochester, NY 14615
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEYW05 REPLACED WATER VALVE FOR NOT SENDING WATER TO ICEMAKER. TESTED AND CHECKS OK

Near Miramar Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL CAE2795FQ0 REPLACED CRACKED ADAPTER THAT WAS CAUSING WATER TO LEAK.

Near East Ave, Hilton, NY 14468
Evan E.

Evan E.

WASHER WHIRLPOOL WFW9400SU01 Customer stated unit was leaking from underneath front door of machine. Removed lower panel to inspect drain pump. Drain pump & filter are clear of debris. Inspected bellow no rips in bellow and bellow is properly attached Ran test cycle Unit ran through cycle as it should. No leaks Ran quick wash Cannot replicate issue.Suspecting drain line may have been frozen causing water to back up through pipe.Unit tested good otherwise; dspstn on spec-tagged invntry: 1 TJ725RBFFP HOSE 5' (2)

Near Admiralty Way, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was leaking water and door bellow had come unseated. Upon inspection discovered spring that holds bellow in place has come unseated causing bellow not to stay in place. Reinstalled spring Ran test cycle Unit tested good

Near Deer Haven Dr, Webster, NY 14580
Evan E.

Evan E.

RANGE KENMORE 790.943213 Customer stated unit was not heating and last time they attempted to use unit while preheating it tripped breaker.Checked elements for continuity both tested good Confirmed unit was receiving 240v Ran test bake cycleControl board is failing to send power to elementsBoard is failing Quote for repair:Control : (316207511) $200.00Overlay :(316220805) $40.00Labor : $74.90S&H : $11.11Total for repair : $ 326.01Customer has already paid service call fee. Does not want to proceed with repair at this time .Collected s/c fee

Near Seager St, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated unit would not stop filling with water. Upon arrival water was shut off to unit. Turned on water unit instantly started filling. Cold valve solenoid is stuck open.Replaced water valve Reattached hoses Ran test cycle Valve now actuating correctly Unit tested good

Near Brunswick St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ01 "Ice was jammed in the ice maker, restricting the production of ice. Removed obstructions. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

Near Brush Creek Dr, Rochester, NY 14612
David L.

David L.

WASHER MAYTAG MAT10PDAAL "Checked hoses, ran unit through diagnostics cycle twice. Could not re-create a leak at this time. Unit testing good."

Near Lake Ave, Rochester, NY 14612
David L.

David L.

FREEZER MAYTAG MQF1656TEW02 Unit is too cooling due to an open fan motor. 120vac to motor. Quoted for evaporator fan motor. Customer will contact us with a decision. Total is 364.09; rqstng P&A on 1 WPW10236142 (motor-evap)

Near W Bellaqua Estates Dr, Rochester, NY 14624
David L.

David L.

RANGE HOTPOINT RB757GH5CC "Checked for power at the range receptacle. No power present. Switch must be replaced. Quoted landlord over the phone, declined repair. Landlord then hung up the phone when trying to collect service call. Quote $291.16. Customer owes $97.15 for service call.; dspstn on spec-tagged invntry: 1 330031 RECEPTACLE"

Near Atkinson St, Rochester, NY 14608
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Led module inside the freezer failed and wasn't working causing the lights inside the fresh food section to not work as well . Replaced led module W11126053 . Tested refrigerator lights tested good .

Near Hillrise Dr, Penfield, NY 14526
Dave F.

Dave F.

DRYER MAYTAG MED6000XG0 "Dryer making squeaking noises . Replaced rollers and idler pulley . Repair kit didn't come with idler pulley like it should have . Used truck stock . 279640 pulley . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"

Near Fiddlers Hollow, Penfield, NY 14526
Dave F.

Dave F.

RANGE MAYTAG MGT8885XS01 Burner knob not turning. Ordering wire harness WPW10204718 and burner valve WPW10206287.; ordrng 1 WPW10204718 (harns-wire) and 1 WPW10206287 (valve-brnr)

Near Jackson Rd, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER WHIRLPOOL KUDS30IXBL6 Customer stated unit's top rack was falling.Upon inspection discovered wheel assemblies on cabinet walls were missing wheels causing track to come out of place. Also discovered that adjusters had broken and rack would not stay elevated Replaced wheels Replaced adjusters Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 4 WPW10505748 WHEEL

Near D'Angelo Dr, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE254ESS2 Replaced dispenser due to door for soap catching and not opening . Tested dispenser in auto diagnostics. Tested good .

Near Holt Rd, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MHW6000XW2 Customer stated unit was not draining. Upon inspection discovered drain pump filter was clogged with debris causing unit not to drain. Cleared filterRan test cycle Unit tested good

Near Edgewood Ave, Rochester, NY 14618
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was producing clicking noise during cycle.Checked for codes No codes present Ran test cycle Cold hear noise customer was referring too.Inspected underneath machine Discovered cam nut had become loose causing clicking sound.Tightened nut Ran rest cycle Unit tested good Also went over usage and care for machine with customer.

Near Songbird Ln, Brighton, NY 14620
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Dryer not heating . . Tested thermal fuse . Tested good . Tested high limit thermistor and tested thermostat and cut off . Tested bad . Ordering CUTOFF-TML 279816, THRMST-FIX WP3977767 , THRMST-FIX WP3387134. . ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"

Near Watersong Trail, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced both doors for cosmetic damage on arrival. The refrigerator tested good.

Near Roberts Dr, Victor, NY 14564
David L.

David L.

REFRIGERATOR KITCHENAID KRSF505ESS01 Checked operation of icemaker. Customer was concerned because they could not see the bail arm. Unit testing good. Went over use and care with the customer

Near Marble Dr, Rochester, NY 14615
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5000DW3 Replaced buzzer for no signal at end of cycle. The dryer tested good.

Near Putting Green Ln, Penfield, NY 14526
Steve M.

Steve M.

WASHER MAYTAG MVWC416FW1 Replaced cap and actuator for washer not completing cycles and burning smell. Calibrated washer and it tested good.

Near Duxbury Heights, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDD03DTSS3 Found top drawer I failed again. Ordering up under appliance tec warranty. ; ordrng 1 WPW10117977 (panel-cntl)

Near Gambin Hill, Fairport, NY 14450
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Replacing water valve due to unit overfilling detergent cups causing unit to leak.Replaced valve Ran test cycle Unit tested good Replacing suspension due to unit basket hitting ground while full of clothes.Replaced suspension Unit tested good

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced icemaker due to unit not making ice. Unit tested good. Lowes dispatch# slom2xbg9r-1.

Near Hickory Ln, Spencerport, NY 14559
David L.

David L.

WASHER MAYTAG MVWC415EW2 "Replaced cam, actuator, and gearcase. Unit testing good.; used 1 W10721967 (CAM) from stock"

Near Burning Tree Dr, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GI6SARXXF00 Found frost and ice near front of freezer around light and bottom along gasket. Found fan is not pushing air very well ordering fan and gasket. ; ordrng 1 WPW10276647 (motor-evap) and 1 WPW10714545 (gasket-fip)

Near Hogan Rd, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced freezer evaporator and filter dryer. Unit testing good.

Near Hannibal Pl, Hamlin, NY 14464
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4616FW2 Found the water lines were hooked up backwards and there is no water coming to hot water side. Showed customer the hot water hose has no water.

Near Main St, Geneseo, NY 14454
Steve M.

Steve M.

DISHWASHER WHIRLPOOL MDB8959AWW3 Replaced water valve for leaking. The dishwasher tested good.

Near Wadsworth St, Geneseo, NY 14454
Dave F.

Dave F.

WASHER AMANA NTW4516FW2 "Sweater had gotten stuck in between agitator . Customer had removed prior to visit . Washer wouldn't agitate . Found the cam was grounded down and the actuator was very loud and not working right . Replaced the cam with truck stock W10721967 and actuator W10913953 . Calibrated washer and tested in auto diagnostics. Tested good .; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"

Near Feasel Dr, Henrietta, NY 14467
Dave F.

Dave F.

RANGE KITCHENAID KSGG700EBS1 Touch pad on range number 6 and 9 not working . Replaced console and tested unit . Tested good .

Near Beckwith Rd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Unit was not cooling due to control not energizing the defrost cycle. Cleared frost from evaporator and replaced the control. Customer to monitor.; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Shore Acres Dr, Rochester, NY 14612
David L.

David L.

DISHWASHER KITCHENAID KUDE60FXSS0 Found loose connection on keypad preventing the customer from making selections and starting the dishwasher. Reconnected the keypad and tested. ; dspstn on spec-tagged invntry: 1 675796 FUSE-THERMAL and 1 8193762 FUSE

Near Yardley Ct, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Unit is not defrosting. Bi metal open in diagnostics. Reconnected connector in freezer. Bi metal now testing closed. Defrosted coil suspecting loose connection. Customer to monitor

Near Furnace Rd, Ontario, NY 14519
David L.

David L.

WASHER MAYTAG MVWC6ESWW1 Timer is not making correct selections. Quoted for timer. Customer is going

Near Viola Drive, Chili, NY 14514
David L.

David L.

REFRIGERATOR GE GYE22HSKBSS "Water is splashing out of ice maker when the door opens. Resulting in a build up of ice in the bin. Ice mold isn't over filling, water valve is working and fill tube looks good."

Near East Ave, Rochester, NY 14618
David L.

David L.

RANGE WHIRLPOOL WFG525S0HZ1 Replaced broken door parts. Replaced bent manifold. Unit testing good.

Near Commodore Pkwy, Rochester, NY 14625
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fridge still slowly making ice. Full ice bin upon arrival. E5 ice maker code. Sr: 7724130269

Near Scribner Rd, Penfield, NY 14526
David L.

David L.

MICROWAVE WHIRLPOOL WMH31017FS0 "Replaced control unit, problem still present. Discovered a melted connection on filter board.; ordrng 1 W10422269 (FILTER BOARD), used 1 W11244490 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"

Near Pickford Dr, Rochester, NY 14618
David L.

David L.

WASHER MAYTAG MVWB835DW0 Unit was not completing cycles. Found power loss code in diagnostics. Reconnected control connections. Unit tested good.

Near Dewitt Rd, Webster, NY 14580
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced leaking water inlet valve

Near Summer Haven Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Warm temp in freezer & no ice.S71233; ordrng 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)

Near Trimble Rd, Ontario, NY 14519
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Repaired vibrating condenser coils.

Near Sweet Birch Ln, Rochester, NY 14615
David L.

David L.

REFRIGERATOR KITCHENAID KRMF706EBS01 All the the led lights are out. Ordering led driver; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 2 W11085027 (switch)s and 1 WPW10675033 (cntrl-elec)

Near Salt Rd, Webster, NY 14580
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW1 Replaced control that was intermittently cutting out

Near Gillett Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER MAYTAG MVWB865GW0 "Remove pillow case and replace cracked tub ring, ordering tub ring.; ordrng 1 W11161993 (TUB RING)"

Near Hollow Rock Trail, Rochester, NY 14612
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDF760SADW2 "Unit needs sump assy, custommer declined repair."

Near Matthew Cir, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced doors that had corrosion damage.reordering lh ff door that had a dent.; ordrng 1 LW10557493 (dor-fip)

Near Chesterton Rd, Rochester, NY 14626
Gary T.

Gary T.

REFRIGERATOR MAYTAG MRT519SZDH00 "Unit has a weak compressor and needs to be replaced, ordering compressor.; ordrng 1 WPW10507886 (compressor)"

Near Willmont St, Rochester, NY 14609
David L.

David L.

DRYER WHIRLPOOL LE6150XSW0 Basement had significant standing water. Unable to enter to diagnose. Customer will call to reschedule

Near Benton St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Called techline. Sr: 7724133389 tech line recommending placing deli drawer directly above crisper to avoid freezing. Thermistors are testing good . Temps are at 35 in the FF section. Did not find a failure at this time.

Near Olivia Cir, Rochester, NY 14626
Evan E.

Evan E.

OVEN GE JK955B0F4BB Customer stated that lower oven is locking itself when both ovens are running at 400 degrees or higher. Suspecting that temp sensor is failing to communicate temp of lower oven to control board causing unit to think it's in self clean there fore locking lower door.Replaced temp sensor Ran test cycle to confirm temp sensor was functioning correctly.Unit tested good

Near Nevele Creek, Penfield, NY 14526
Gary T.

Gary T.

WASHER MAYTAG MHW3505FW1 "Unit needs a control, will not run and drain communication error code. Quoted 134 labor. Unit is stacked in closet.; ordrng 1 W11201284 (CONTROL)"

Near College Greene Dr, North Chili, NY 14514
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW Customer stated unit was leaking from bottom of door. Upon inspection discovered spring for bellow had come unseated and bellow was not sealing correctly on bottom of door causing unit to leak. Reseated spring Ran test cycle Checked for error codes No codes present Unit tested good

Near Hawkes Trail, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5840BW0 Customer stated unit was producing noise while In drain /spin portion of cycle.Checked for error codes No codes present Ran test cycle Could hear noise customer was referring to during cycle.Inspected underneath machine .Discovered nut that holds cam in place has come loose and cam is rubbing on belt guard. Tightened nut Ran test Cycle again. Unit tested good

Near Heather Dr, Rochester, NY 14625
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4955HW0 Customer stated unit was not powering on or accepting commands.Upon inspection discovered led verification light on control board was off unit was receiving 120v but not powering up. Control board is failing Replaced control boardRan test cycle Unit tested good

Near Pintail View, Walworth, NY 14568
Gary T.

Gary T.

DRYER MAYTAG MEDX655DW1 "Replaced thermal fuse, Dryer venting is plugged, advised customer to have building maintenance crew clean venting. ; used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Union Square Blvd, North Chili, NY 14514
Dave F.

Dave F.

DRYER MAYTAG MGDB766FW0 Customer instruct on how to use the buttons on the dryer . made sure the dryer was working correctly and that all the buttons on the user interface were responding. Tested unit tested good .

Near St James Pkwy, Canandaigua, NY 14424
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017HZ2 "Replaced fuse WPM0805101 and interlock system W11244494 from stock . Due to no operation and light flickering . ; used 1 W11244494 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"

Near Recreation Dr, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER ROPER RTW4440XQ0 Customer stated unit is producing banging noise while cycles are changing. Suspecting noise is brake clutch failing to stop basket from spinning. Ordering brake clutch; ordrng 1 388952 (CLUTCH & BRAKE)

Near MacIntosh Rd, Ontario, NY 14519
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced stator,rotor and bolts for loud operation during spin and agitate. The washer tested good."

Near Deep Run Cove, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Replaced both water valves, control and ice maker for buzzing water valve and no ice production. Tested in diagnostics and the water is working as expected."

Near Furman Rd, Fairport, NY 14450
Steve M.

Steve M.

COOKTOP MAYTAG MER8700DS0 Found right front infinite switch is failing. The burner turns on but low heat until you push on switch knob. Replaced switch and the range tested good.

Near French Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found fan getting power but not running. Ordering fan. ; rqstng P&A on 1 W11024089 (motor-evap)

Near Somerset Ln, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER MAYTAG MDB7949SDM2 "Removed dispenser cover, put gasket back in and reinstalled. The dispenser tested good. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

Near Blackwatch Trail, Fairport, NY 14450
Steve M.

Steve M.

OVEN-MW COMBO KITCHENAID KEMC378KSS01 "Found fuse on back of unit was open, preventing heat for bake or broil. Replaced fuse and oven is heating. Found fan was getting power but not running. Replaced blower."

Near Riesling Ct, Fairport, NY 14450
Steve M.

Steve M.

OVEN WHIRLPOOL WFG540H0ES1 The hinges were clicking and not pulling door closed. replaced hinges. The door tested good. Found a blemish in the cooktop finish next to the front left burner. Raised paint/finish. Ordering cooktop. ; ordrng 1 W10457321 (cooktop)

Near Maridana Dr, Fairport, NY 14450
Dave F.

Dave F.

OVEN WHIRLPOOL WFG320M0BB2 F1 error code . Range needs new control . Replaced control . Tested unit tested good .

Near Oak Tree Dr, Canandaigua, NY 14424
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017FB0 "Microwave not turning on . Replaced fuse WPM0805101 and interlock for door switch failing and popping fuse . Used stock interlock W11244494.; used 1 W11244494 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"

Near Brentwood Ln, Fairport, NY 14450
Evan E.

Evan E.

DRYER WHIRLPOOL LGR7646EQ2 Customer stated unit was not drying clothes. Upon inspection discovered thermal fuse had blown causing ignitor not to receive power.Replaced thermal fuse Ran test cycle Unit tested good ; used 1 3392519 (

Near Everwild View, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Icemaker not making ice called techline SR 7724134712 . Walked through diagnostics. Tested ice maker tested good . Everything is working . But isn't getting water. Ran test mode for water no water coming in . As I had the door open and refrigerator was off . Ran the fill test again and heard water flowing into ice tray . Fill tube frozen in the door . Turn freezer down one notch one under recommended . Customer will monitor. Refrigerator may need new left hand door .

Near Fairport, NY 14450
Evan E.

Evan E.

OVEN WHIRLPOOL SF262LXSQ0 Replacing bake burner due to old burner not recieving proper airflow causing unit not to light flame intermittently.Replaced bake burner Ran multiple test cyclesUnit lit as it should each time Unit tested good

Near Langford Rd, Rochester, NY 14615
Steve M.

Steve M.

REFRIGERATOR AMANA ART104TFDW00 Found control was in off position. Turned on refrigerator tested good.

Near Temple Hill St, Geneseo, NY 14454
Gary T.

Gary T.

WASHER AMANA NTW4605EW0 Replace drain pump and control that were not draining the washer. Throwing error codes long drain or slow drain.

Near Meadow Farm S, North Chili, NY 14514
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTM404ESS3 Customer stated unit was producing whistling at beginning of cycle. Checked for error codes no codes present. Ran test cycle. Could hear whistling customer was referring to while unit was filling at beginning of cycleHigh pitch sound is coming from water valve when it is actuating. Ordering water valve; ordrng 1 W10872255 (valve)

Near Bending Bough Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Ice build up on evaporator fan in refrigerator causing the refrigerator to become warm . The fan was trying to turn but could not . Defrosted evaporator . Tested refrigerator tested good .

Near St Johnsville Trail, Rochester, NY 14618
Dave F.

Dave F.

DISPOSER KITCHENAID KCDS075T2 Replaced disposal . Tested unit for leaks no leaks . Tested good .

Near Old Mill Rd, Rochester, NY 14618
Dave F.

Dave F.

DRYER WHIRLPOOL WED9750WW0 Dryer squeaking during operation. Replaced tensioner pulley . Tested dryer . Tested good .; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

Near Albright Rd, Ontario, NY 14519
Dave F.

Dave F.

RANGE JENN AIR JGRP436WP02 Oven giving message this product is experiencing a problem and can no longer be used . Found error code F1 E1 oven appliance manager .tested unit and ran up to 550. Customer states the unit would turn off at high temperatures. Could not replicate issues . Called techline SR 7724123043 . Techline suggested if problem persists order user interface WPW10464535 and control WPW10145531.

Near Rockledge Dr, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evaporator section is frosted over . We have been out here multiple times for this . Called techline SR 7724124721 tech had no more suggestions on what we could change and was documenting that the unit is un repairable . Defrosted unit so the customer will have cooling in there refrigerator.

Near Lakewood Dr, Williamson, NY 14589
Dave F.

Dave F.

MICROWAVE MAYTAG MMV1174FZ2 Door latch not working correctly . The door is not able to shut all the because the frame on the microwave is bowed between the interlocks causing the door not to fully engage causing and the microwave to shut off. Tried to bend the frame back tested unit tested good . Called techline SR 7723829123 . Techline suggested if problem persists that the unit is un repairable

Near Ridge Rd, Williamson, NY 14589
David L.

David L.

WASHER MAYTAG MVWB766FW0 Found unit with unbalanced load. Rotor was not tight. Tightened rotor bolt and re calibrated. Customer to monitor.

Near Everwild Ln, Rochester, NY 14616
David L.

David L.

REFRIGERATOR MAYTAG MFF2258VEM10 "Bad relay in control board causing improper defrost cycle. Replaced jazz board, unit testing good. ; used 1 WPW10503278 (ADC - JAZZ) from stock"

Near Highland Ave, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced missing part. Unit testing good.

Near Rodney Ln, Rochester, NY 14625
David L.

David L.

WASHER MAYTAG MHWC7500YW0 Tightened nut on rear drive assembly. Unit testing good.

Near Watersong Trail, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FPS00 Replaced open ice maker fill tube heater. Customer to monitor ice.

Near Stonebridge Crescent, Fairport, NY 14450
Dave F.

Dave F.

WARMING DRAWER JENN AIR JWD3030EP00 Bearings falling out to sliders on warming drawer Replaced sliders .tested unit tested good .

Near Knickerbocker Rd, Pittsford, NY 14534
Gary T.

Gary T.

RANGE KITCHENAID KSGB900ESS2 Replaced warped oven bottom that was banging during preheat.

Near Southwind Way, Rochester, NY 14624
Gary T.

Gary T.

MICROWAVE MAYTAG MMV4206FZ0 Replaced intrlock assy causing unit not to run.; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Picturesque Dr, Rochester, NY 14616
Gary T.

Gary T.

WASHER MAYTAG MVWC200BW0 Replaced lid switch that wasn't latching.; used 1 W10404050 (SWITCH-LID) from stock

Near Long Park Dr, Rochester, NY 14612
Gary T.

Gary T.

WASHER WHIRLPOOL WTW7500GW2 Replaced broken suspension on wash tub.

Near Owens Rd, Brockport, NY 14420
Gary T.

Gary T.

WASHER WHIRLPOOL WTW8540BW1 Tightened loose rotor bolt causing unit to throw error codes.

Near Pinewood Dr, Hamlin, NY 14464
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU2400XTPT3 Customer was still experiencing issue with selecting commands user interface keys were not acknowledging selection. UI is failing. Replaced UI Ran test cycle Unit tested good

Near Culver Pkwy, Rochester, NY 14609
Steve M.

Steve M.

WASHER MAYTAG MVWC565FW1 Found actuator shorted taking power from control. Replaced actuator and the washer tested good ; used 1 W10913953 (ACTUATOR) from stock

Near NY-436, Nunda, NY 14517
Steve M.

Steve M.

DRYER MAYTAG MEDB835DW4 Replaced user interface for erratic operation and not able to select certain cycles. The dryer tested good

Near Richmond Mills Rd, Livonia, NY 14487
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW0 Replaced hub and wash plate for washplate spinning out of sync with basket. The washer tested good.

Near Co Rd 6, Geneva, NY 14456
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4949SDZ0 Found F7E1 heater circuit error. Tested the dishwasher in diagnostic and all the functions worked as expected. Since the heater is heating I am concerned that the motor is stalling. Customer is going to monitor.

Near Genesee St, Geneva, NY 14456
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017HZ0 Replaced diode for shorted diode that was causing u it to buzz and not heat. The microwave tested good.

Near Hillcrest Ave, Geneva, NY 14456
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT720PADM Replaced manifold and reattached spray arm. The fasteners on top of dishwasher are stick on pads that fail causing unit to tip when door is opened. Glued the pads

Near Clifton St, Manchester, NY 14504
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced adjusters and stops for top rack falling. Added missing screws to kickplate. The dishwasher tested good.

Near Dalton Dr, Farmington, NY 14425
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW1 Customer stated unit was producing loud noise while in spin. Upon inspection discovered bearing in gearcase was failing unit was producing howling noise while in spin.Replaced gear caseCalibrated unit Ran test cycle Unit tested good

Near Shadowmoor Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Suspecting a leak in the freezer evaporator. Called tech line.SR: 7724119166; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s and 1 WPW10608485 (evaporator)

Near Hannibal Pl, Hamlin, NY 14464
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced inlet valve due to water dripping through ice maker fill tube. Removed chunk of ice from end of fill tube. Customer monitor.

Near Laney Rd, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found the defrost drain was plugged causing ice accumulation on freezer floor. Removed ice and removed drain. Cleared abs ruction in drain and the refrigerator tested good.

Near Holly Hill, Honeoye Falls, NY 14472
Evan E.

Evan E.

DISHWASHER GE GLDA696MSS Installed new strike due to unit not shutting. Advised customer that there is also issue with ui. Area that latch mounts to on UI has stripped causing screws not to stay in place.Was able to get unit to function with existing UI If issue is to persist tech is recommending replacement of UI Unit tested good otherwsie

Near Rivers Run, Rochester, NY 14623
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4616FW1 Customer stated unit was not spinning out correctly. Upon inspection discovered capacitor was unplugged causing motor not to receive power. Reseated connection at capacitor Checked for error codes unit was displaying f7e1 basket speed fault Cleared code Ran test cycle Unit tested good

Near Santee St, Rochester, NY 14613
David L.

David L.

DISHWASHER KENMORE 665.1389K801 Replaced cracked heating element. Unit testing good.

Near Laney Rd, Rochester, NY 14620
David L.

David L.

RANGE WHIRLPOOL WEG750H0HV Right rear igniter is broken. Replacing part.; ordrng 1 W11122547 (holder-orf) and 1 WPW10324262 (igntr-oven)

Near Creek St, Rochester, NY 14625
Steve M.

Steve M.

OVEN FRIGIDAIRE PLEB30T8CCB Replaced main control with transformer for upper oven not heating bake element. The oven tested good.

Near Bronson Hill Rd, Avon, NY 14414
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 Replaced control that had power but was not excepting commands.

Near S Holley Rd, Holley, NY 14470
David L.

David L.

WASHER MAYTAG MVWC416FW Preordered parts; ordrng 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11158831 (CAP)

Near Duxbury Heights, Fairport, NY 14450
David L.

David L.

OVEN WHIRLPOOL RBS305PDB8 "Unit is over heating due to a failing control relay. Quoted for control. Customer will contact us if they want to proceed with the repair. ; ordrng 1 8186024 (microcomputer), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3'"

Near Meigs St, Rochester, NY 14620
Evan E.

Evan E.

OVEN MAYTAG MER8680BS Customer stated unit was not heating.Upon inspection discovered lower bake element tested open unit needs element.Quoted customer for repair W10779716 element $60.00Labor : $ 74.90S&H: $11.11S/c fee 89.95Tax: $19.00Total: $ 315.86Customer does not want to proceed due to code of repair .Collecting service call fee

Near Harvest Dr, Rochester, NY 14626
Gary T.

Gary T.

REFRIGERATOR GE GTH17DBDDRWW Installed customer supplied refrigerator gasket

Near Baker Rd, Kent, NY 14477
David L.

David L.

REFRIGERATOR GE GSH22JFXABB Unit is not dispensing ice. Solenoid and auger motor is water damaged. Customer agreeing to just replace the solenoid at this time. Ordering solenoid.; ordrng 1 WR62X23154 (kit srv solenoid cub)

Near Oliver St, Rochester, NY 14607
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 "Unit is dead, power to control but will not come on.ordering control; ordrng 1 W11256105 (CONTROL.)"

Near Melwood Dr, Rochester, NY 14626
Gary T.

Gary T.

WASHER WHIRLPOOL CAE2795FQ0 "Miscommunications between who the customer spoke with and parts orders, reordering correct part for tub that was cracked.; ordrng 1 W11222084 (TUB RIM)"

Near East Ave, Hilton, NY 14468
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Customer stated unit was leaking water. Ran test cycle Unit is leaking from dispenser cup due to log valve overfilling cup causing water to pour down front.Also ordering suspension due to basket sagging.; ordrng 1 W10440786 (suspension) and 1 W10853723 (valve)

Near St Paul Blvd, Rochester, NY 14617
Steve M.

Steve M.

RANGE WHIRLPOOL WFE510S0HW0 "Control s blank. No light on when opening door. The cooktop works. Customer complained of spark and puff of smoke by control when it died. Found a circuit that was broken on control Next to transformer, but no black marks from a spark. Could be internal. 120 volts is coming into control but not coming out of it. ; ordrng 1 W11317860 (CONTROL)"

Near Short Tract Rd, Nunda, NY 14517
Evan E.

Evan E.

OVEN WHIRLPOOL SF262LXSQ0 "Customer stated burner would not always stay lit and sometimes would never light .Referring to service pointer 8190618Ordering updated burner to correct airflow issues causing units flame to not stay lit or never light.$74.90 labor due at time of repair. ; ordrng 1 8190618 (burner,bake)"

Near Langford Rd, Rochester, NY 14615
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher dispenser not opening . Tested in auto diagnostics. Did not open . . Door is catching and not opening .Ordering new dispenser W10861000; rqstng P&A on 1 W10861000 (detergent dispenser)

Near Holt Rd, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL MDB8959AWW3 Found water valve cracked causing unit to leak. Ordering valve; rqstng P&A on 1 W10648041 (valve-inlt)

Near Wadsworth St, Geneseo, NY 14454
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8000BW0 The washer has a loud bearing preventing wash. Quoted customer 373.27 for total repair. ; rqstng P&A on 1 W10435302 (bearing)

Near Duncott Rd, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5000DW3 Replaced push to start switch for not signaling end of cycle. Replaced timer for intermittent wrinkle shield operation. ; ordrng 1 WP694419 (buzzer-adj)

Near Putting Green Ln, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fridge evap is loud, no ice buildup, ordering fan, ordering door latch, latch is not closing correctly.; ordrng 1 W11087438 (motor-evap) and 1 W11212164 (DOOR LOCK)"

Near Silent Meadows Dr, Spencerport, NY 14559
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Unit needs an evap fan, ordering part, freezer shelves are jammed in and cannot be removed, ordering shelves incase there is damage to shelves during removal, coming back before shelves arrive to do repair so the customer has a fridge.; ordrng 1 W11194631 (SHELF) and 1 W11194634 (SHELF) and 1 WP2315549 (motor-evap)"

Near Bay St, Rochester, NY 14609
Evan E.

Evan E.

DRYER AMANA NED4655EW1 Customer not available. Rescheduling for tomorrow 02/07/19; schdld next appmnt for 2/7 THU 8-11

Near Lincoln St, Rochester, NY 14605
Dave F.

Dave F.

DRYER MAYTAG MED6000XG0 Dryer needs new tension pulley and rollers . Ordering kit 4392067 .; ordrng 1 4392067 (dryer repair kit)

Near Fiddlers Hollow, Penfield, NY 14526
David L.

David L.

WASHER MAYTAG MVWC415EW2 "Loud noise during spin & shifter fault error code. Gear case & actuator must be replaced.; ordrng 1 W10913953 (actuator) and 1 W11035747 (gearcase), dspstn on spec-tagged invntry: 1 WPW10661045 PUMP"

Near Burning Tree Dr, Hilton, NY 14468
Evan E.

Evan E.

WASHER AMANA NTW4516FW2 Customer stated unit had shut off after cycle was finished and lid would not unlock. Upon inspection discovered control was not accepting commands. Led verification light was off.Confirmed unit was receiving 120v Control is failing.Replaced control Ran test cycle Unit tested good

Near Couchman Ave, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE334GPS0 Customer stated unit as not draining correctly. Water as left in tub at end of cycle.Checked for error codes No code presentDiscovered that check valve in drain hose was sticking causing unit not to drain correctly.Was able to free valve manually Ran multiple test cycle to confirm function of pump Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP

Near Rumson Rd, Rochester, NY 14616
Evan E.

Evan E.

RANGE MAYTAG MGR8880AS1 Replacing burner with new burner kit W10700720.Replaced burner and ignition harness Ran multiple test bake cycles Unit tested good

Near Crawford St, Rochester, NY 14620
Evan E.

Evan E.

DRYER MAYTAG MGDB835DW4 Installing new door strike due to old strike being bent causing unit not to shut properly.Installed strike Tested door for customer Unit tested good

Near Rahway Ln, Rochester, NY 14606
Dave F.

Dave F.

DRYER MAYTAG MED7100DW0 Dryer making loud squeaking and thumping . Replaced rollers and tension pulley with stock repair kit . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock

Near Taramina Ct, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL MVWX655DW0 Customer complaining of wet clothes at the end of the cycle. No error codes. Tested washer and it worked as expected. The drain line had a lint screen on it that was plugged. Removed lint screen due to restricted drain line. Tested washer with clothes in it and they came out nearly dry.

Near Ravens Rd, Henrietta, NY 14467
Gary T.

Gary T.

DISHWASHER MAYTAG MDB8959SFZ4 Reconnected power wire to element causing no heat.

Near Walker Lake Ontario Rd, Hilton, NY 14468
Gary T.

Gary T.

50#IM 18" FS KITCHENAID KUIC18PNXS2 Replaced noisey drain pump and watervalve that wasn't sending water to the ice maker.

Near W Henrietta Rd, Rochester, NY 14623
Gary T.

Gary T.

WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.

Near Meadow Farm S, North Chili, NY 14514
Steve M.

Steve M.

DRYER WHIRLPOOL GGW9250PW3 On initial inspection the igniter turned but no gas. Replaced gas coils and tested. The dryer started heating and cycling on and off properly. ; used 1 279834 (COIL KIT) from stock

Near Branch Ave, Rochester, NY 14618
David L.

David L.

OVEN AMANA ACF3335AB Oven was not lighting due to an open ignitor. Replaced ignitor and tested.Owner was not home for signature; used 1 12400035 (IGNITOR) from stock

Near Crouch St, Rochester, NY 14609
David L.

David L.

DRYER GE DBXR463EG0WW Replaced console and knob. Unit testing good.

Near Columbia Ave, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT106TFDT01 Replaced evaporator and filter dryer. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Hickory Manor Dr, Rochester, NY 14606
Evan E.

Evan E.

WASHER FRIGIDAIRE ATF6700FS1 Customer stated unit would not spin. Checked for error codes. Unit was displaying E41 error code ( control thinks door switch is open) Attempted to run test #6 on tech sheet actuating drain pump and basket to spin. Basket would not spin Cleared error codes Attempted to run test 6 again Unit is now spinning as it should. Could not get unit to fail once code was cleared unit was functioning as it should. Spoke with customer about issue. If issue is to arise again tech suggesting replacement of door lock assembly part # 131763256Unit tested good otherwise

Near Calumet St, Rochester, NY 14610
David L.

David L.

RANGE WHIRLPOOL WFG505M0BS0 Customer experiencing inconsistent temps. Unit tested good at time of service. Hard wired oven sensor and calibrated.

Near Barmont Dr, Rochester, NY 14626
David L.

David L.

WASHER MAYTAG MVWB835DW3 Found valve packing on hot water shut off dripping onto the supply hose. Recommending that the customer have it replaced. Left hot water shut off after testing valves and drain.

Near Clearwater Cir, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR FRIGIDAIRE FFHB2740PS1 Replaced user interface no charge and swapped out power board to be returned as defective. Per JM

Near Yolanda Dr, Rochester, NY 14624
David L.

David L.

DISHWASHER WHIRLPOOL WDT910SAYH1 Replaced sump motor due to bad seal. Unit testing good.

Near Aviamore Dr, Hilton, NY 14468
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HV0 Range had little bit of gas smell when using the bake cycle .Tighten the fittings to the back of the gas regulator. Checked for leaks . No leaks tested oven .tested good . Called techline to document service call SR 7724111594 .

Near Cherry Blossom Ln, Webster, NY 14580
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HV0 Range had gas smell coming from it . Found there was a gas leak between the regulator and pipe . Removed pipe . Cleaned and added pipe dope . Tested unit for leaks . Found no leaks . Tested good .

Near Broadmoor Trail, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WFW9500TC01 Customer meant cancel call

Near Creek St, Rochester, NY 14625
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good

Near Elmcrest Rise, West Henrietta, NY 14586
Gary T.

Gary T.

WASHER MAYTAG MVWX655DW1 "Water line was frozen, unit is working now, changes service call only"

Near Sudbury Dr, Rochester, NY 14624
Steve M.

Steve M.

RANGE WHIRLPOOL WFE505W0HB0 Found no power to oven. l2 side has no power but l1 side of block has 120. The customer is going to seek an electrician.

Near Kendall Rd, Nunda, NY 14517
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW0 No water to washer . Found that the pipes were frozen . Defrosted pipes . Water is now flowing into washer . Tested good

Near Clover Meadow Ln, Farmington, NY 14425
Evan E.

Evan E.

WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit would not spin and was producing grinding noise. Upon inspection discovered motor coupler had broken on transmission side causing unit not to spin or drain. Replaced motor coupler Ran test cycle Unit tested good ; used 1 285753A (COUPLING) from stock

Near Winton Rd N, Rochester, NY 14610
Gary T.

Gary T.

WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.

Near Meadow Farm S, North Chili, NY 14514
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GW0 "Sr#7724112782 called manufacturer tech line for white residue on clothes. The want 2 tablespoons of soap. Dilute fabric softener. Cycle selections, loading and detergent amount is key. Added customers afresh and cleaned washer. Recommend to wash another cycle with no clothes and no soap after clean cycle. Customer refused to pay since there was no functional repair."

Near Hidden Springs Dr, Pittsford, NY 14534
Dave F.

Dave F.

WASHER MAYTAG MVWC465HW2 Gearcase leaking oil . Replaced gearcase . Calibrated and ran in auto diagnostics. Washer tested good .

Near Magog Rd, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER WHIRLPOOL ADB1400AGS1 Customer complained of a leak from door of dishwasher. Found water damage to cabinets near dishwasher. Took pics. The dishwasher did not leak for me during testing. Replaced door gasket to be thorough. ; used 1 W10300924V (GASKET) from stock

Near Overland Trail, West Henrietta, NY 14586
Gary T.

Gary T.

HOOD VENT KITCHENAID KXU2830YSS0 "Received wrong part, doing parts research per call to whirlpool, Reordering parts when we find out more information. Called customer and left a message; schdld next appmnt for 2/14 THU !"

Near Big Ridge Rd, Spencerport, NY 14559
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer is not available this week and asked me to set up a call for next week.; schdld next appmnt for 2/12 TUE !

Near Pearl St, Rochester, NY 14607
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Replacing water valve due to units original valve cracking at solenoid on hot water side.Replaced valve Test valve manually Ran test cycle Unit tested good

Near Stoney Creek Run, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Replacing ACU and wiring harness due to unit running cycle then displaying error code.Replaced harness Replaced ACU Ran full normal cycle while in store Unit progressed through cycle as it should and finished cycle Checked for codes No codes present Unit tested good

Near 5 Mile Line Road, Webster, NY 14580
Evan E.

Evan E.

MICROWAVE GE JVM1660BB005 Customer stated unit was not heating .Upon inspection discovered magnetron was failing checked thermal fuse. Fuse tested goodQuoted customer to replace magnetron WB27X10017 (magnetron) $230.00Labor :$74.90S/c fee : $89.95S&H : $ 11.11Total : $405.86Customer does not want to proceed at this time due to cost of repair.Collecting service call fee

Near Atlantic Ave, Walworth, NY 14568
Gary T.

Gary T.

MICROWAVE WHIRLPOOL WMH73521CS4 "Replaced open fuses, warped interlocks and fused interlock switches. Causing microwave to blow fuses and trip breaker."

Near Crescent Pkwy, Caledonia, NY 14423
Gary T.

Gary T.

DISHWASHER KENMORE 665.160344 Customer is buying a new unit.; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP

Near Kimberly Anne Dr, Rochester, NY 14606
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS315SDHW Unit was a samsung wrongly marked in.

Near Marketplace Dr, Rochester, NY 14623
Gary T.

Gary T.

WASHER MAYTAG MVWB765FW3 "Ran diagnostics, no hot water, repaired hot watervalve inlet connector."

Near Marketplace Dr, Rochester, NY 14623
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Repaired jammed ice door paddle not allowing ice to come out.

Near Mertensia Ln, Henrietta, NY 14467
Gary T.

Gary T.

OVEN JENN AIR JJW2830WB00 Replaced upper blower that was running under speed and causing an error code.

Near Chestnut Crescent, Rochester, NY 14624
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW0 Replaced user interface panel due to no start button . Calibrated and Tested unit tested good .

Near Stoddard Dr, Henrietta, NY 14467
Dave F.

Dave F.

RANGE KITCHENAID KGCT305XW2 Replaced ignitor switches due to staying on . Tested unit . Tested good .

Near Elatia Cir, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EBS1 Dishwasher dispenser not opening . Tested in auto diagnostics dispenser dint work . Called new leaf Auth code NLAC10076837 . Replaced dispenser tested unit in auto diagnostics. Tested good . ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near W Brook Rd, Pittsford, NY 14534
David L.

David L.

WASHER MAYTAG MAT10PDAAL Transmission ceased causing belts to break. Replaced transmission and belts. Unit testing good. ; ordrng 1 12112425 (belt set-maytag)

Near Lake Ave, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR GE GSH22JFXABB Replaced icemaker due to no operation. Refrigerator called for water . Tested unit tested good .

Near Oliver St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Unit is not making ice intermittently. Found open vent thermistor located in the ice box. Ordering thermistor. Also ordering the control.; ordrng 1 W10646867 (vent) and 1 WPW10675033 (cntrl-elec)

Near Maple Center Rd, Hilton, NY 14468
David L.

David L.

COMPACTOR BOSCH JGCHYVHIJ Picked up part

Near Lake Ave, Rochester, NY 14612
David L.

David L.

WASHER AMANA NFW7300WW00 Customer no longer wanted service.

Near Benton St, Rochester, NY 14620
David L.

David L.

DRYER MAYTAG MED5500FC Replaced top and side due to cosmetic damage. Charlotte supplied parts.

Near Locust Hill Dr, Rochester, NY 14618
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW0 Found washplate is stripped. Ordering hub and wash plate; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)

Near Co Rd 6, Geneva, NY 14456
David L.

David L.

REFRIGERATOR KITCHENAID KFXS25RYMS4 The ice maker is not longer energizing the water valve. Replaced ice maker. Unit cycled and filled

Near Lake Rd, Webster, NY 14580
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HV Rescheduled appointment ; schdld next appmnt for 2/6 WED !

Near Broadmoor Trail, Fairport, NY 14450
David L.

David L.

RANGE KITCHENAID KGRS303BSS1 "Replaced bake igniter, burner and harness due to intermittent temperature loss. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"

Near Jefreelind Dr, Rochester, NY 14616
David L.

David L.

WASHER WHIRLPOOL WFW75HEFW0 Replaced torn bellows due to leak.

Near Burritt Rd, Hilton, NY 14468
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017HZ0 Found diode is shorted and unit only pulling 5 amps. Orderind diode. Ordering cap and mag just in case; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)

Near Hillcrest Ave, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR GE GTR15BBRFRWW Replaced evaporator fan motor for open motor. The refrigerator tested good.

Near Bristol St, Canandaigua, NY 14424
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4800BQ1 Customer compliance of water leaking during fill. Tested the water valve and it did not leak. The hoses are good. It washed and drained with no problems. Filled on large load and it worked as expected. The customer was using tide soap that is not HE. Found the drain was backing up into shower and flooding the floor. Customer is going to fix drain.

Near Kashong Rd, Geneva, NY 14456
Gary T.

Gary T.

RANGE AMANA AGR5330BAW3 "Eplaced cracked gas lines that went to burner heads, they were leaking gas."

Near Parkway, North Chili, NY 14514
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS2 Customer stated unit was full of water and was unable to drain. Attempted to run drain cycle. Removed drain pump to inspect Discovered impeller inside pump was failing to turn causing water not to pump out of machine. Replaced pump Ran test cycle Unit draining as it should Unit tested good

Near Pine View Dr, Walworth, NY 14568
Evan E.

Evan E.

DRYER WHIRLPOOL WED8500DR1 Customer stated clothes are coming out wet. Upon inspection discovered unit was not receiving 240v Reset breakerRan test cycle Unit is now heating .Suggesting customer has breaker replaced.Unit tested good

Near Immel St, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 -6 degrees in freezer. 29 degrees in fresh food section. adjusted thermostat bulb. Found gaps where cabinet meets liner. Caulked gaps. Customer is going to monitor.

Near Castle St, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 Found error codes F8E3 long fill and F7E5 shift fault . Tested water valves tested good . Washer has a good flow of water . Checked shifter ohms . Shift tested good . Looked underneath washer found some oil on the pulley causing the belt to slip and fail going into spin . . Cleaned oil off pulleys . Calibrated machine. Tested unit in auto diagnostics. Tested good .

Near W Main Rd, Lima, NY 14485
David L.

David L.

DRYER WHIRLPOOL WGD75HEFW0 Re tightened motor mount that was vibrating and causing noise. Unit is much more quiet now.

Near Hillside Dr, Hilton, NY 14468
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced pump for not draining. The dishwasher tested good.

Near Co Rd 23, Phelps, NY 14532
Evan E.

Evan E.

DRYER AMANA NGD4655EW2 Customer stated unit was experiencing long dry times. Upon inspection discovered right side connection for gas coils was unseated and not making contact with coil.Reseated coil Ran test cycle Watched unit cycle flame on and off multiple times.Unit tested good Autho code: AIS86ISEPL1

Near Ontario View St, Rochester, NY 14617
Steve M.

Steve M.

DRYER MAYTAG MEDX655DW1 "Found element was shorted and heating all the time and white thermal fuse was blown. Replaced both and the dryer tested good. ; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE-THERMAL) from stock"

Near W Jackson St, Palmyra, NY 14522
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW0 Drain was stuck on and washer would not run. Customer is using powder all natural soap. Found a lot of soap residue. Filled washer and drained until it reset. Customer is going to clean with afresh.

Near Hosey Rd, Shortsville, NY 14548
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Complaint noisy operation. Plugged in refrigerator and let it run . Unit is cooling and the compressor is nice and quiet . Both the evaporator fan and condenser fan are working . Refrigerator is working as expected .

Near Recreation Dr, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Replaced belt due to being torn . Ran washer in calibration and in auto diagnostics. Washer Tested good.

Near NY-65, Bloomfield, NY 14469
Steve M.

Steve M.

WASHER CROSLEY VAW3584GW1 The agitator had come loose. Customer had reinstalled. Removed agitator bolt and added lock light and fastened agitator. The washer tested good.

Near N Elizabeth St, Dansville, NY 14437
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Right door settled After customer added weight to door .Adjusted bottom door hinge to level the door .tested refrigerator door tested good .

Near Pebble Hill Rd, Fairport, NY 14450
David L.

David L.

DRYER MAYTAG MGDB755DW3 "Thumping noise caused by rollers making contact with high points on the drum. Filed down the high points, unit testing good."

Near Orchard Park Blvd, Rochester, NY 14609
Dave F.

Dave F.

DRYER WHIRLPOOL MEDC465HW0 Dryer having long dry times . Dryer is putting out good heat. Used dryer vent tester . Vent tested poor for electric dryer . Recommend having dryer vents cleaned and or replaced .

Near Little Acorn Cir, Pittsford, NY 14534
David L.

David L.

DISHWASHER KITCHENAID KUDE70FXSS1 Upper tracks have separated at the weld. Replaced upper tracks using s22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Windemere Rd, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Fresh food and freezer section are warm. No frost on evaporator. Replaced evaporator & charged system. Unit testing good.S-Code: S71233; dspstn on spec-tagged invntry: 1 W10917531 EVAPORATOR , used 2 WPW10143759 (DRIER-UV DYE) from stock"

Near Chigwell Ln S, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW85HEFW1 "Washer making loud noise during spin. Bolt on rotor was loose. Tightened bolt, unit testing good."

Near Indian Spring Ln, Rochester, NY 14618
Steve M.

Steve M.

50#IM 15" FS WHIRLPOOL GI15NDXZS2 Replaced recirculating and drain pump for shorted pump. The ice machine tested good.

Near School St, Victor, NY 14564
Evan E.

Evan E.

DISHWASHER GE GLDA696MSS Customer stated unit's door will not shut Door will not latch due to door strike being bent causing unit not to catch on strike Ordering strike ; ordrng 1 WD13X10035 (door strike)

Near Rivers Run, Rochester, NY 14623
Steve M.

Steve M.

WASHER WHIRLPOOL WET4027EW1 Removed agitator and pulled out clothing that was such under it. Reinstalled and added lock tight to secure agitator.

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WML75011HZ2 "Replaced magnetron, diode and capacitor for no heat. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W10850446 CAPACTR-MG"

Near Winchester Dr, Fairport, NY 14450
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5000DW3 Customer stated that end of signal alert was failing and wrinkle shield would not function intermittently.Buzzer in timer is failing when unit is finishing cycle unit will not alert consumer.Ordering start switch and timer ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)

Near Putting Green Ln, Penfield, NY 14526
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Adjusters on top rack broken . Also the track stops have fallen off and broken and need to be replaced . Ordering new adjusters W10712395 and stops WPW10508950 .kick plate is missing screws dishwasher is loud .never had screws from installation. Ordering screws WP302868 ; ordrng 1 W10712395 (adjuster) and 2 WP302868 (screw)s and 2 WPW10508950 (STOP)s

Near Dalton Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC302EPA00 Added leveling legs that were missing. The refrigerator tested good.

Near Stuyvesant Rd, Pittsford, NY 14534
Dave F.

Dave F.

OVEN KITCHENAID KEMC377KSS05 Glass on the outside of the door is broken . Ordering new stainless glass door WP4452315 . Customer is going to contact whirlpool. Customer thought they were going to cover the entire job . ; ordrng 1 WP4452315 (glass-door)

Near Amber Hill Dr, Pittsford, NY 14534
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced defrost ADC that wasn't defrosting the fridge.

Near Pearwood Rd, Rochester, NY 14624
Gary T.

Gary T.

RANGE KITCHENAID KSGB900ESS2 "Oven bottom is warping and making a banging noise during preheat, ordering bottom.; ordrng 1 WPW10211368 (bottm-oven)"

Near Southwind Way, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Called tech line jk SR#7724062322 JK advised against putting the evap in. (same as last SR per jk, notes for unrepairable in same file) unit is unrepairable. Called cottage grove and advised ally to call the customer service line and see what they can do per tech line."

Near Cottage Grove Cir, North Chili, NY 14514
Gary T.

Gary T.

DRYER MAYTAG PYE4500AYW "Unit needs an idler pully, ordering part; ordrng 1 WP31001344 (pulley- id)"

Near Sequoia Dr, Rochester, NY 14624
David L.

David L.

WASHER WHIRLPOOL CAE2745FQ0 Replaced broken agitator . 24 month part warranty. Labor is no longer covered.

Near Lehigh Station Rd, Henrietta, NY 14467
Evan E.

Evan E.

DISHWASHER GE PDT825SGJ0BB Customer stated door was falling down. Upon inspection discovered hinge had come unseated causing units door to fall.Insulation was binding hinge causing it not to shut correctly Trimmed insulation near hinge Reseated hinge Door tested good Ran unit to inspect for leaks could not find leak anywhere Unit tested good

Near Snowberry Cir, Penfield, NY 14526
Evan E.

Evan E.

RANGE FRIGIDAIRE FGGF3047TFA Installing griddle due to unit missing griddle when unit was delivered. Replaced griddle Unit tested good

Near East Ridge Road, Rochester, NY 14621
David L.

David L.

WASHER FRIGIDAIRE FAFS4474LW0 Replaced stuck drain pump . Unit tested good

Near Roslyn St, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Found no water coming to ice maker. The valve is buzzing but no water. Ordering fill tube heater and water valve. ; rqstng P&A on 1 W10873098 (valve) and 1 W11230096 (FILL TUBE HEATER)

Near Stonebridge Crescent, Fairport, NY 14450
Evan E.

Evan E.

OVEN GE JK955B0F4BB Customer stated unit would lock lower oven when running both ovens at 450 degrees for long amount of time. Suspecting that temp sensor is failing to regulate temp when unit is hitting certain degree marker control thinks oven is in self clean mode.Ordering temp sensorLabor due at time of repair $74.90; ordrng 1 WB21X22134 (sensor asm)

Near Nevele Creek, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Watervalve is not sending water to the icemaker, unit needs a watervalve. Charged service call, quoted 74.90 labor plus water valve that is used.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Miramar Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL CAE2795FQ0 Replacing control that will not go into diagnostic and isn't accepting commands.; ordrng 1 W11188527 (CONTROL)

Near East Ave, Hilton, NY 14468
Dave F.

Dave F.

OVEN FRIGIDAIRE PLEB30T8CCB Bake element not turning on but the broiler was turning on . Oven needs new control for top oven . Ordering new control 318022002.; ordrng 1 318022002 (relay board)

Near Bronson Hill Rd, Avon, NY 14414
David L.

David L.

DISHWASHER KENMORE 665.1389K801 Machine not heating. Heating element is cracked. Ordering part.269.06; ordrng 1 W10518394 (heater)

Near Laney Rd, Rochester, NY 14620
David L.

David L.

DRYER GE DBXR463EG0WW Console is broken. Console and knob must be replaced. Ordering parts.; ordrng 1 WE01X20378 (control knob white a) and 1 WE19M1490 (back. asm.)

Near Columbia Ave, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Water valve is leaking through the ice maker fill tube. Ordering water valve. Total is 150.30; ordrng 1 W10822681 (valve-inlt)

Near Laney Rd, Rochester, NY 14620
Evan E.

Evan E.

DRYER WHIRLPOOL LER6636PW0 Customer stated unit was not heating.Upon inspection discovered that coil inside heater snapped causing heater to fail.Replaced heater Custer also wanted new vent installed.Installed new vent Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Cedarwood Terrace, Rochester, NY 14609
Gary T.

Gary T.

FREEZER WHIRLPOOL WRX986SIHV00 Replaced drawer at the front panel kept falling off of top freezer drawer

Near Arborway Ln, Rochester, NY 14612
Gary T.

Gary T.

DISHWASHER KITCHENAID KDFE104HBL0 "Replaced sump assy that wasn't running or washing the dishes, advised customer to rerouted drain from basement to under sink improper drain setup causing water to run out.; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR"

Near Whittier Rd, Spencerport, NY 14559
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 "No response from control, power to control, ordering control; ordrng 1 W11230135 (CONTROL)"

Near S Holley Rd, Holley, NY 14470
Evan E.

Evan E.

WASHER WHIRLPOOL WFW9600TW01 Customer stated unit was leaking water from front of machine.Upon inspection discovered bellow had come detached from inner tub causing water to pour directly from bottom of bellow Reinstalled bellow Ran test cycle Unit tested good

Near Thackery Rd, Rochester, NY 14610
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH53521HZ3 Repacling console due to console on unit being delivered with scratches on keypad.Replaced consoleTested unit Unit tested good

Near Duxbury Rd, Rochester, NY 14626
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good

Near N Country Club Dr, Rochester, NY 14618
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5840SW0 Unit was squealing after repair. Rollers were sticking causing squeal Cleaned roller shaftsCleaned rollers Ran test cycle Unit tested good

Near Barton St, Rochester, NY 14611
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good

Near N Country Club Dr, Rochester, NY 14618
Evan E.

Evan E.

DRYER WHIRLPOOL WGD4850HW0 Customer stated unit was producing noise while drum is spinning.Upon inspection discovered rollers were causing noise Replaced rollersRan test cycle Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Kings Gate N, Rochester, NY 14617
Evan E.

Evan E.

WASHER AMANA NTW4516FW2 Customer stated clothes are coming out wet at end of cycle .Checked for error codes Unit displaying f9e1 (long drain) error code Attempted to run test cycle Unit would not drain Inspected drain pump Discovered plug for pump had Become disconnected causing pump not to run Reseated connection tested pump Unit tested good

Near Columbia Ave, Rochester, NY 14608
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5840SW0 "Customer stated unit was not heating or spinning. Upon inspection discovered motor was seized was unable to turn drum. Blower wheel had also cracked and belt had torn Replaced motor replaced blower wheel Ran test cycle Gas coils were failing once unit was running Replaced gas coils Replaced belt Ran test cycle Unit tested good ; used 1 279834 (COIL KIT), 1 297827 (MOTOR ), 1 341241 (BELT), and 1 WP694089 (BLOWER) from stock"

Near Barton St, Rochester, NY 14611
Evan E.

Evan E.

DRYER MAYTAG MGD8200FW Customer stated unit was producing rattling noise.Upon inspection discovered rattling was coming from blower housing.Attempted to stop rattling by using piece of insulation underneath blowerRan test cycle after insulation was installed Unit is still producing noise but not as loud Customer is going to contact maytag seeking authorization.Unit tested good

Near New London Rd, Pittsford, NY 14534
Evan E.

Evan E.

RANGE WHIRLPOOL WFG525S0HV0 "Customer stated they could smell gas while running bake cycle.Ran test bake cycle Could smell gas in drawer area of unit.Suspecting unit is leaking from regulator Ordering regulator ; ordrng 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

Near Cherry Blossom Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated unit was leaking water from back of machine.Upon inspection discovered water was leaking from hot side of valve solenoid had cracked causing water to spray out of back.Ordering water valve ; ordrng 1 W11210459 (VALVE)

Near Stoney Creek Run, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU3600XTVY2 Replacing drain hose due to hose having hole in it causing unit to leak while draining. Replaced hose Ran test cycle Unit tested good

Near S Goodman St, Rochester, NY 14620
Dave F.

Dave F.

DRYER WHIRLPOOL WED92HEFW0 Replaced thermistor and thermostat due to dryer not heating . Tested dryer after repair . Tested good .

Near Pilgrim Pass, Victor, NY 14564
Evan E.

Evan E.

OVEN KITCHENAID KODE507EBL02 Customer stated unit was not at correct temperature when attempt to bake items in upper or lower oven. Ran preheat for both ovens Both upper and lower ovens were off by 10 degrees Calibrated unit up 10 degrees in both ovens Ran test preheat again Upper and lower oven are maintaining temperature at 350 degrees Unit tested good

Near Taylor's Rise, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced icemaker due to leaking . Tested icemaker .tested good .

Near Sweets Corners Rd, Penfield, NY 14526
Evan E.

Evan E.

RANGE MAYTAG MGR8880AS1 Customer is experiencing issue with bottom burner lighting consistently. Referring to service pointer W10702913A for updated burner kit and wiring harness.Ordering burner kit

Near Crawford St, Rochester, NY 14620
Dave F.

Dave F.

DRYER MAYTAG MEDC215EW1 Dryer switch on dryer is bad .dryer keeps running after door is open . Replaced door switch and tested dryer . Tested good .

Near New Wickham Dr, Penfield, NY 14526
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KUDS30IXSS1 Customer is complaining of the dishwasher randomly turning off. Tested dishwasher and found the user interface shut itself off after about ten minutes of running. quoted customer. ; rqstng P&A on 1 WPW10500175 (panel-cntl)

Near Torrington Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced all the controls for intermittently turning off. The refrigerator is working as expected. The customer is going to monitor.

Near Harvest Walk, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Found the evaporator was full of Frost and ice. Removed Frost and ice. Caulked liner to prevent warm air from entering FF section. Moved evaporator line that were touching. Moved thermistor to proper position. Fastened cover.

Near Dewey Ave, Fairport, NY 14450
Dave F.

Dave F.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Microwave is not heating . Microwave is brand new and is installed in a house that is just being built .. Just installed and is dead on arrival . Microwave needs new magnetron and diode . Customer is going to talk to customer service about getting a replacement due to being brand new . ; rqstng P&A on 1 W10754299 (magnetron) and 1 W10886077 (diode), dspstn on spec-tagged invntry: 1 W10216360 MAGNETORN"

Near Aden,
David L.

David L.

DRYER MAYTAG MGDB835DW4 "Tested flame sensor, no continuity. Replaced flame sensor unit testing good."

Near Dorothy Ave, Rochester, NY 14615
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer was complaining of vibrating noises. added some foam to condensor. Lowered legs to stabilize. The customer is found to monitor.

Near Park Cir Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Ice maker motor is not operating due to an open motor. Replaced the icemaker and tested; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near N Creek Crossing, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Found a piece of the filter housing was not attached causing the filter to be stuck inside housing. Ordering housing ; schdld next appmnt for 2/7 THU 8-12

Near Rodney Ln, Rochester, NY 14625
Steve M.

Steve M.

RANGE JENN AIR JDS9860CDB00 Replaced blower motor for open winding in high fan. The blower tested good.

Near Poplar St, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Drain in freezer was plugged which caused the freezer to build up with ice and was then leaking inside of the fresh food section . Defrosted freezer . Cleared drain . Refrigerator is good .

Near Sunnyside Dr, Rochester, NY 14623
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Internal drain hose is cracked. Must be replaced.; ordrng 1 W10899966 (tub to pump hose)

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

DRYER MAYTAG MGD6000XW0 Found blower housing full of lint causing loud noises . Removed lint from housing and cleaned the inside of the dryer . Tested dryer tested good .

Near W Cavalier Rd, Scottsville, NY 14546
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced compressor for compressor for shutting itself off after a couple minutes of running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Eagan Blvd, Rochester, NY 14623
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Unit not freezing and compressor is running loud. Replacing evap and compressor. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator)

Near Holley Byron Rd, Holley, NY 14470
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT106TFDT01 Unit is not cooling due to a low side leak. Ordering evaporator. Parts covered per KB customer retention. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)

Near Hickory Manor Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Damper is making intermittent noise. Ordering damper.; ordrng 1 W11236851 (DAMPER)

Near Ontario, NY 14519
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8959SFZ4 Upper dish rack rails were corroded and had broken . Replaced rails due to service pointer s22916 . Tested dishwasher after replacement. Tested good .

Near Mill Rd, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDB01 Replaced control board for persistent frosting of evaporator. Found the liner is melted by the light bulb. Possible door being left open. The light is turning off when door is closed.

Near Hammocks Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR KITCHENAID KBBR206ESS00 Bail arm on ice maker broke off. LED lights in fridge and freezer malfunctioning. Ordering inverter and new LEDS.; ordrng 1 W10640411 (invrtr-box) and 2 W10908166 (module)s and 2 W10908166 (module)s

Near Widgedon Landing, Hilton, NY 14468
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4616FW2 Customer stated unit was leaking water and tub was missing piece from inside.Upon inspection discovered that water was leaking from hot water side of valve specifically the solenoid Inspected tub for missing piece Unit is not missing any piece around tub area Ordering water valve Returning Sat 2/1; ordrng 1 W11210459 (VALVE)

Near Traymore Rd, Rochester, NY 14609
Evan E.

Evan E.

DRYER MAYTAG MGDB835DW4 Ordered incorrect part. Reordering strike ; ordrng 1 W11163826 (STRIKE)

Near Rahway Ln, Rochester, NY 14606
David L.

David L.

DISHWASHER WHIRLPOOL WDT910SAYH1 Unit is leaking significantly from the diverted seal on the sump. Water has soaked the subfloor. Not damage to finished kitchen floor but water had dropped onto the basement; ordrng 1 WPW10482482 (pump&motor)

Near Aviamore Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Right hand door liner is broken preprint the door from closing properly. Ordering right hand door. WIM6L00EPL1; ordrng 1 LW10413518 (dor-fip bl)

Near Raintree Ln, Hilton, NY 14468