We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fairport, NY 14450
James
Job Details: 09/30/2022
"Felt coming off and motor making noise. Glued felt to drum and replaced dryer repair kit. Removed shoe lace from motor. Unit functions properly. Sc on washing machine. ; used 1 4392065 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Syracuse, NY 13212
Chuck
Job Details: 09/30/2022
"Customer states that unit will not fill, it goes from sensing to done. Error code F7E1-tachometer missing. Ran a diagnostic test cycle in which the unit would not agitate or spin. Capacitor tested bad. Replaced capacitor W11395618. Calibrated unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Dave L
Job Details: 09/30/2022
Reed sensor on latch is not working consistently ordering latch. ; ordrng 1 W10810403 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB01
Near Clay, NY 13041
Chuck
Job Details: 09/30/2022
Customer stated that unit is not cooling. After inspecting unit i discovered that the jazz board tested bad. Replaced control WPW10503278. Reassembled and unit tested good ; used 1 WPW10503278 (Control) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Liverpool, NY 13088
Chuck
Job Details: 09/30/2022
Customer stated that unit was shaking more then usual. No codes. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer about mixed loads and how much HE detergent to use. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, NY 14450
James
Job Details: 09/30/2022
Inspected unit for frost build up. Unit functioning properly. Replaced rh ff gasket. Sizzling water sounds normal during defrost cycle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14616
Dave L
Job Details: 09/30/2022
Replaced upper rack adjusters. Tested ok.
We serviced a
WHIRLPOOL OVEN
Model MEW753OASO1
Near Liverpool, NY 13090
Chuck
Job Details: 09/30/2022
"Customer stated that unit would not shut off. Upon arrival Ui was none responsive, unit is getting the proper voltage and thermal fuse tested good. Unit needs a new control. Customer declined repair and will purchase a new unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB01
Near Clay, NY 13041
Chuck
Job Details: 09/30/2022
Customer stated that unit is not cooling. After inspecting unit i discovered that the jazz board tested bad. Replaced control WPW10503278. Reassembled and unit tested good ; used 1 WPW10503278 (Control) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/30/2022
"Replaced front control with no change, light bulb would not shut off, ordering microcomputer W11552018 to resolve issue.; ordrng 1 W11552018 (Microcomputer)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cicero, NY 13039
Chuck
Job Details: 09/30/2022
Replaced timer. Ran unit to confirm that clicking noise was no longer present. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/30/2022
"Replaced Timer, Control, and push to start switch. Tested dryer with no change. Checked and found motor not operating. Unit needs a new Motor 279827.; rqstng P&A on 1 279827 (MOTOR)"
We serviced a
WHIRLPOOL WASHER
Model KDFE104HPS1
Near Rochester, NY 14626
Dave L
Job Details: 09/30/2022
ReplacedValve. Water pressure is still very low through braided line. Recommending braided steel line be replaced before the unit is put into use; dspstn on spec-tagged invntry: 1 W11175771 VALVE- INLT
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Rochester, NY 14619
Andres
Job Details: 09/30/2022
"Replaced UI, rollers and pulley belt was different size then original one so I could not replace it. I put unit back together and tested it. Unit is responding to commands and no longer makes squeaking noise.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/30/2022
"Replaced control board and wire harness. Ensured full functionality of burners, bake and broil."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairport, NY 14450
James
Job Details: 09/30/2022
"F7e5 shifter fault. Unit draining non stop. Cleared codes and tested. Belt screeching. Replaced actuator, cam, and belt. Calibrated successfully. ; used 1 W10721967 (Cam), 1 Wpw10006384 (Belt), and 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/30/2022
"Not cleanly dishes correctly. Cleaned out broken glass from filter and cleared spray arms of debris. Ran unit in test cycles, only completed fully once. Clicking during distribution step and motor stopped running. Needs sump to repair. Customer not going forward with repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Macedon, NY 14502
Ray Benedetto
Job Details: 09/30/2022
"Moisture build up on cabinet divider and customer concerned with dispenser leaking. Found deformed gasket on upper left of door, could not adjust properly. Ordering freezer door with gasket for repair.; ordrng 1 LW10913113 (Freezer Door (Stainless))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14617
Andres
Job Details: 09/30/2022
"Customer stated unit was not cooling. when I arrived to home I noticed that the UI was not on and working. I took UI off and looked at connections I found one connection was not connected to anything. I checked the bottom of the door to see if everything was connected, they were not door must of been taken off at some point. Techline told me that the extra connection at UI was for a factory test.Sr7734713297"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Rochester, NY 14608
Josh Henchen
Job Details: 09/30/2022
Put the two missing screws into lid and hinges. Washer lid checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Jeremy
Job Details: 09/30/2022
Customer stated dishes and silverware are wet at the end of any cycle. Customer is not using rinse aid. Advised that rinse aid needs to used in order for proper drying to occur. Left rinse aid sample with customer.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04:.FE AS
Near Rochester, NY 14626
Dave L
Job Details: 09/30/2022
Replaced seized auger motor. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Pittsford, NY 14534
Jeremy
Job Details: 09/30/2022
Unit is not draining. Checked and found impeller has come loose from motor shaft. Ordering drain pump.; ordrng 1 280187 (Drain Pump) and 1 Sh15 (Shipping)
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEW4
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/30/2022
SR7734670579; ordrng 1 WP67006531 (Water Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Williamson, NY 14589
Andres
Job Details: 09/30/2022
"Replaced pump and sump, seal. I tested unit with clear door and checked for leaks. Did not see any leaks unit is working properly.; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR and 1 W11177741 GASKET , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR2
Near Rochester, NY 14606
Dave L
Job Details: 09/30/2022
Replaced broken lid latch; used 1 W10810403 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Cicero, NY 13039
Chuck
Job Details: 09/30/2022
"Customer stated that the unit stopped working. Error Codes F9E1-long drain, F8E6-water hazard, F1E2-motor drive module over load, F8E1-long fill and F0E3-overload. Drain pump is not getting voltage. Ordering lower harness W11568984 and control W11510463; rqstng P&A on 1 W11568984 (Lower harness) and 1 W11510463 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC03IVBL0
Near Fayetteville, NY 13066
Chuck
Job Details: 09/30/2022
Customer canceled service.
We serviced a
WHIRLPOOL DRYER
Model WGD4850BW1
Near Rochester, NY 14610
James
Job Details: 09/30/2022
"Unit squeaking during cycle. Rollers sticking. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL VERTICAL FREEZER
Model WTW5100HW2
Near Manlius, NY 13104
Chuck
Job Details: 09/30/2022
"Customer stated that the fabric softener is not dispensing. Found that there is no hot water line run to the unit, i explained to the customer that the unit needs both hot and cold water valves on in order to work properly. I ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Manlius, NY 13104
Chuck
Job Details: 09/30/2022
Customer stated that water was collecting on the top shelf of refrigerator. I found that drain was clogged in the freezer compartment. I removed the back cover and removed debris from the drain tip. I then steamed out any ice buildup in the freezer that was blocking the drain. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Fairport, NY 14450
Jeremy
Job Details: 09/30/2022
Replaced blower wheel for excessive noise. Unit tested good.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Victor, NY 14564
Jeremy
Job Details: 09/30/2022
Replaced control for no ice production. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14609
James
Job Details: 09/30/2022
"Replaced harness, control, valve, and heater. Tested unit. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ontario, NY 14519
Andres
Job Details: 09/30/2022
"Replaced ice maker and led light. I put unit into a diagnostic mode and used test 45 to fill it. Ice maker filled, informed customer that ice can take up to 24hrs to produce.; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED and 1 W11579560 ICEMAKER , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Warners, NY 13164
Chuck
Job Details: 09/30/2022
Customer stated that unit has stopped working several times during a wash cycle and had to unplug to reset in order to restart a cycle. I could not get the unit into service diagnostics. I confirmed that all buttons on UI are working. Ordering control W11200557 and harness W10915405. ; rqstng P&A on 1 W11200557 (Control) and 1 W11106749 (UI harness)
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB0
Near Rochester, NY 14609
James
Job Details: 09/30/2022
Cb from glass replacement. Glass is loose. Tightened screws and inspected. Rf knob broken. Customer wants to purchase part. ; ordrng 1 WPW10339442 (Knob)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC
Near Rochester, NY 14609
James
Job Details: 09/30/2022
Customer has extended warranty from RAC. Model tag is faded. Hose leaking. Tightened hose. Customer contacting rac for proof of purchase. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/30/2022
"Customer had video of loud buzzing sound. Sound is intermittent. Consulted Techline SR7734707866, recommended switching start relay. Ordering part to repair.; ordrng 1 WPW10197428 (Start Relay)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, NY 14624
Dave L
Job Details: 09/30/2022
Cam stuck in spin position. Filed down side of Gearcase shaft and lubricated to prevent the cam from getting stuck half way. Replaced camAssembly. Tested ok. .;fffdd; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Farmington, NY 14425
Jeremy
Job Details: 09/30/2022
"Customer stated unit is not cleaning dishes. Found low voltage to motor causing motor failure. Ordering motor and control.; rqstng P&A on 1 W11025157 (Motor and Sump), ordrng 1 W10906426 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Brockport, NY 14420
Dave L
Job Details: 09/30/2022
Replaced magnetron due to no heat. Heated water bottle to verify repair. Tested ok.
We serviced a
WHIRLPOOL FREEZER
Model WRF736SDAM14
Near Victor, NY 14564
Jeremy
Job Details: 09/30/2022
Customer stated unit is not cooling properly and frost build in freezer. Found unit is not defrosting and Bi-metal tests open. Defrosted unit with steamer. Ordering evaporator harness.; ordrng 1 W11224591 (Harness) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES0
Near Webster, NY 14580
Andres
Job Details: 09/30/2022
Customer stated oven was not getting up to temp. I diagnosed unit found bake element to be cracked and no longer heating. Ordering bake element.; ordrng 1 W10779716 (Bake element)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/30/2022
"Replaced heating element and thermal fuse due to broken element and blown fuse. Dryer failed to heat, used a thermal cut-off kit and tested dryer. Dryer is functioning as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3392519 FUSE-THERMAL , used 1 279816 (CUTOFF-THERMAL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Andres
Job Details: 09/30/2022
"Customer stated unit was making a noise. I diagnosed unit found lint to be built up around blower. I cleaned out blower wheel and ordering new lint screen to help prevent the lint built up. Customer also said that unit shuts off when in a sensor cycle. I checked resistance of the sensors which tested good. ; ordrng 1 WPW10516085 (Lint screen), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Rochester, NY 14617
James
Job Details: 09/30/2022
Compressor buzzing and not cooling. Need compressor. Sealed system repair. R134a. ; ordrng 1 W11336578 (Suction) and 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 WP978025 (Access) and 2 W11506619 (8mm)s and 2 W11504415 (8.5/8)s and 2 W11504420 (8/6)s and 2 W11504445 (5/4)s and 2 W11504431 (7/5)s and 1 Xxxx (Oil free gauges)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victor, NY 14564
Josh Henchen
Job Details: 09/30/2022
"Customer stated they noticed hot water coming in machine even though it was off. Check and found no error codes, Ran diagnostic cycle, washer operates as expected with no leaks/couldnt mimic problem. Washer checks good. Customer will monitor, If problem occurs again order Water inlet Valve W11210463."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Syracuse, NY 13202
Doug Balcom
Job Details: 09/30/2022
Replaced gearcase. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed. Customer was not on site for a signature.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Syracuse, NY 13219
Doug Balcom
Job Details: 09/30/2022
Customer states unit bangs around. Found bad damper. Ordering dampers. ; ordrng 1 W11217817 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Savannah, NY 13146
Doug Balcom
Job Details: 09/30/2022
Customer states unit frosts up in freezer. Thermistor and heater test good ordering control. ; ordrng 1 W11546690 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Savannah, NY 13146
Doug Balcom
Job Details: 09/30/2022
Customer states burning smell. Found motor bad it has overheated and caught lint on fire inside dryer. Ordering motor assembly and blower wheel.; ordrng 1 W11549461 (Motor assembly) and 1 WP697772 (Blower wheel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Palmyra, NY 14522
Doug Balcom
Job Details: 09/30/2022
Customer states freezer is warm. Found drain clogged and ice built up on the bottom of coils. Cleared drain and defrosted unit.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Palmyra, NY 14522
Doug Balcom
Job Details: 09/30/2022
Customer states freezer getting too cold. On normal setting it gets to -15 degrees. Ordering thermistor.; ordrng 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waterloo, NY 13165
Doug Balcom
Job Details: 09/30/2022
"Customer states buttons don't work all the time and fabric softener dispenser broken. Ran diagnostic test found F1E1 error code. Main control fault. Found some of the buttons not responding. Ordering control, UI panel, and bezel. ; ordrng 1 W11510463 (Control) and 1 W11478525 (panel UI) and 1 W11550898 (Bezel)"
We serviced a
WHIRLPOOL WASHER
Model KDFE104HPS1
Near Rochester, NY 14626
Dave L
Job Details: 09/29/2022
Water valve wont open due to debris from water shut off clogging behind screen ordering valve ; ordrng 1 W11175771 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Spencerport, NY 14559
Dave L
Job Details: 09/29/2022
Found fresh food evaporator frosted and cover damaged. Verified fresh food defrost heater. Ordering cover ; ordrng 1 W11395558 (Cover) and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model KDFE104HPS1
Near Rochester, NY 14626
Dave L
Job Details: 09/29/2022
Water valve wont open due to debris from water shut off clogging behind screen ordering valve ; ordrng 1 W11175771 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Dave L
Job Details: 09/29/2022
Tightened loose rotor due to poor spin. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14612
Dave L
Job Details: 09/29/2022
Replaced broken actuator. ATEC warranty. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/29/2022
"Replaced control for no display, unit checks good."
We serviced a
WHIRLPOOL WASHER
Model MTW5700TQ0
Near Irondequoit, NY 14617
Dave L
Job Details: 09/29/2022
Replaced fill hoses; used 1 3808FF (Hoses) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Irondequoit, NY 14622
James
Job Details: 09/29/2022
Unit not defrosting. Thermistor open and heater not functioning in Diagnostics. Replaced thermistor and found brown wire loose in heater connection. Reinstalled connector and taped connections. Retested in diagnostics and passed. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Victor, NY 14564
Jeremy
Job Details: 09/29/2022
Found that broiler is not always igniting properly and will flame behind orifice. Ordering broiler fitting and burner.; rqstng P&A on 1 W10592836 (Broiler Fitting) and 1 WP8054078 (Broiler Burner)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Rochester, NY 14626
Dave L
Job Details: 09/29/2022
Replaced sump due to an open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Rochester, NY 14606
Dave L
Job Details: 09/29/2022
Customer concerned with a small leak near refrigerator. The customer did not have a water filter installed causing a drip from the filter housing. Re installed filter. Leak went away.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/29/2022
"Customer stated unit stopped heating. Checked and found heating element faulty and thermal fuse blown. Ordering Heating element 279838, Thermal fuse WP3392519.; ordrng 1 279838 (ELEMENT) and 1 WP3392519 (FUSE-THERMAL)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Farmington, NY 14425
Jeremy
Job Details: 09/29/2022
"Unit has F2E2 error code. Reseated ribbon cables, able to get unit to operate. Extra power light stays on and cannot be deselected. Ordering User interface.; ordrng 1 W11478526 (User Interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Webster, NY 14580
James
Job Details: 09/29/2022
Unit not making ice. Turned icemaker off and on then cycled. Ordering icemaker. ; ordrng 1 W11284458 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/29/2022
Replaced control for intermittent cooling. Unit checks good. Customer stated water is dripping from dispenser. Ordering inlet valve for slow drip.; ordrng 1 W11524655 (Water Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Rochester, NY 14606
Dave L
Job Details: 09/29/2022
Replaced fresh food gaskets that were torn
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/29/2022
"Replaced faulty ignitor due to dryer not heating. Tested Dryer, Dryer checks good.; dspstn on spec-tagged invntry: 1 279311 IGNITOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14610
James
Job Details: 09/29/2022
8.5-6. 8.5-8. 7-5 r134 sealed systemUnit not making ice. Unit had multiple sealed system repairs by another servicer. Fan in freezer pulsating and shorts control with both fans energized in Diagnostics. Signs of uv dye leak at process stub weld to compressor. ; ordrng 1 W11249952 (Fan) and 1 Sh15 and 1 W10832994 (Compressor) and 2 W11504416 (8.5/6)s and 2 W11504415 (8.5/8)s and 2 W11504418 (7/6)s
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Rochester, NY 14609
James
Job Details: 09/29/2022
"Unit stops cycling heat after a few minutes. Gas coils failing when hot. Rollers squeaking. Replaced coils and dryer repair kit. Tested unit. Unit functions properly. One year warranty on repair. ; used 1 279834 (Coil), 1 Sh15, and 1 4392065 (Kit) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14609
James
Job Details: 09/29/2022
Unit ran all night then wouldn't start. L2 melted at terminal block. Repaired terminal block and harness. Tested unit and verified operation. ; used 1 279320 (Block) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/29/2022
Replaced Thermistor harness. All operations normal. Tested all fans and thermistors.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14605
James
Job Details: 09/29/2022
F8e1 f0e3. Reset control and calibrated. Hot cold reversed. Corrected hoses. Hot water leaking from pipes at wash sink. Left hot water turned off. Tested normal on cold settings and it will function. Recommend having plumbing repaired.
We serviced a
MAYTAG WASHER
Model MVWB835DWO
Near Irondequoit, NY 14617
James
Job Details: 09/29/2022
Lid kock fault unit wont start. Replaced lid lock and tested. Unit functions properly. ; used 1 W10810403 (Latch) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWB3
Near Lima, NY 14485
Jeremy
Job Details: 09/29/2022
Right side support roller has broken off. Customer requesting both fron support rollers be replaced. ; ordrng 2 WP8270019 (Support Roller)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Syracuse, NY 13224
Chuck
Job Details: 09/29/2022
Customer canceled service
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14615
James
Job Details: 09/29/2022
Oven not heating. Power to igniter. Replaced igniter and tested twice. Unit functions properly. ; used 1 12400035 (Ign) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 09/29/2022
"Customer stated unit is leaking water in front of washer, clothing stays very wet. Checked and found F0E2, Ran diagnostic cycle, noticed slow drain, adjusted drain hose functions properly. Ran normal cycle, washer checks good. Customer will monitor if problem persists order Drain pump W11458345."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Hamlin, NY 14464
Dave L
Job Details: 09/29/2022
Unit will not heat in bake due to an open bake element. Ordering bake element ; rqstng P&A on 1 W10779716 (Element)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Syracuse, NY 13214
Chuck
Job Details: 09/29/2022
"Customer stated that the burners arent igniting Consistently. After inspecting the unit i found Excessive carbon buildup and burner caps and bases. Ordering Burner caps WPW10299236, center burner base WPW10333445, center burner cap WPW10171140, burner head left and right rear , burner head left front WPW10406878, burner head right front WPW10406797, burner head center WPW10336094; rqstng P&A on 1 WPW10299236 (Burner caps) and 1 WPW10333445 (Center burner base) and 1 WPW10171140 (Center burner cap) and 2 WPW10406243 (Burner head left and right rear)s and 1 WPW10406878 (Burner head left front) and 1 WPW10406797 (Burner head right front) and 1 WPW10336094 (Burner head center)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near East Syracuse, NY 13057
Chuck
Job Details: 09/29/2022
Replaced lid lock and it did not correct the issue. I inspected the lid lock connection on the control and the connection tested good. Ordering control W11322905; rqstng P&A on 1 W11322905 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Rochester, NY 14625
Andres
Job Details: 09/29/2022
Customer stated unit was not draining. I diagnosed unit and found drain hose to be clogged. I used my shop vac to clear lines. Started a cycle then canceled it to make sure it was draining correctly. Unit is working properly.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Cicero, NY 13039
Chuck
Job Details: 09/29/2022
Replaced drain pump. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cicero, NY 13039
Chuck
Job Details: 09/29/2022
Customer stated that they are hearing a ticking sound while unit is operating. I confirmed the noise and discovered that the timer is randomly clicking but only when there is a load on the unit. Ordering timer WPW10185992. ; ordrng 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Cicero, NY 13039
Chuck
Job Details: 09/29/2022
Replaced sump assembly. Cleared codes. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Liverpool, NY 13090
Chuck
Job Details: 09/29/2022
"Customer stated that unit is not making ice, freezer and refrigerator not cooling. After inspecting unit i found that the evaporator has frost and ice buildup and fan not operating causing no airflow in both compartments. I inspected harness and a fan connector was not firmly in as the ice buildup might have pulled it out. Fan is getting the proper voltage. I reconnected the fan connectors and the fan was operating normally. I dried the after steaming out all ice from the evaporator. Heater tested good. I asked customer to monitor the situation and to call if issue continues. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 09/29/2022
Customer stated that lid lock is broken. After inspecting unit i discovered that the lid lock is damaged due to it falling off. Ordering lid lock W11394572; ordrng 1 W11394572 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
Andres
Job Details: 09/29/2022
Customer stated unit would start a cycle then drain. I diagnosed unit and found issue to be pressure tube. I tried to blow through tube but I could not. I took off back panel and noticed tube was pinched in between outter panel and bulkhead of the dryer. I repositioned tube and made sure air gets through all the way to the tub. I started a normal cycle watched it fill and advance to the wash cycle. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Williamson, NY 14589
Andres
Job Details: 09/29/2022
Customer stated lid is coming apart. I diagnosed unit and did notice that the top glass is coming off lid. Adhesive is no longer sticking and keep glass in contact.; ordrng 1 W11470212 (Lid)
We serviced a
WHIRLPOOL DRYER
Model MEDZ400TQ1
Near Sodus, NY 14551
Andres
Job Details: 09/29/2022
"Customer stated unit would turn on but cycle wouldn't start. I diagnosed unit checked fuses, found error code F01 for a primary control fault. Relay is not opening and sending power to motor. I gave customer a quote for repair but she needs to do some research and see if it's worth it. If customer calls back and wants repair order WPW10132445."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Williamson, NY 14589
Andres
Job Details: 09/29/2022
Customer states that ice maker still not producing ice. I diagnosed unit by putting it into a diagnostic mode and running some test. I tested ice maker thermistor which checked good also box fan and ice maker fill/cycle. Tested optics too. I called whirlpool to get this recorded and get an idea of what's going on. They suggested I replace the UI. Sr 7734702207 315-725-6194; ordrng 1 W11579559 (UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Walworth, NY 14568
Andres
Job Details: 09/29/2022
This customer has requested for a different tech. I've been out there a few times and at this point I'm not exactly sure of what could be going on. I would like a second opinion from someone else.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Fairport, NY 14450
Andres
Job Details: 09/29/2022
"Customer stated unit was making squeaking noise. I diagnosed unit but could not duplicate noise. I ran a diagnostic cycle and also started a normal cycle a couple times. I did not hear anything, I suggested customer keeps using washer like normal and if noise does come back and continues to get worse give us a call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14618
Andres
Job Details: 09/29/2022
"I replaced freezer light, all lights came on and are working properly. Their was some confusion to who was covering repair customer belived whirlpool would be covering this but since the S code was already used previously they would not. I informed customer and collected payment. I let her know that she needs to contact whirlpool and explain to them that she thought they would cover this. If she can get an authorization number for parts and labor we will refund her money back immediately."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/29/2022
"Customer concerned about unit not spinning out water completely on Towels and Heavy Duty cycles. All other cycles functioning properly. No error codes and self-diagnostic revealed no abnormalities. No mechanical with any components. Consulted with Techline, who advised to replace any parts SR7734705721."
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/29/2022
"Unit is leaking. Found crack in the water valve. Replaced water valve from garage stock, no leaks.; ordrng 1 WPW10683603 (Water Valve)"