Near Rochester, NY 14606
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 U it is not making ice due to an open ice maker motor. Replaced ice maker. Unit tested and filled. Customer to monitor.
Near Rochester, NY 14606
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 User Interface was not working - light was out. Replaced UI. Fridge working OK.
Near Rochester, NY 14621
David
Job Details: 07/05/2019
DRYER KENMORE 417.804127 The thermal limiter was cross wired with the operating thermostat causing the dryer to shut off every time it heated up. Corrected wiring.
Near Rochester, NY 14609
David
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT318FMDW01 Lowered freezer setting and made sure liner gap was filled. Moved items away from back of fridge to allow better airflow to condenser.
Near Rochester, NY 14623
David
Job Details: 07/05/2019
WASHER WHIRLPOOL WET4027HW0 Replaced capacitor and bracket and pulley shield.
Near Henrietta, NY 14467
Steve
Job Details: 07/05/2019
REFRIGERATOR FRIGIDAIRE FFPT10F3NW Suite 145 replaced defrost timer for not cooling. Replaced gasket that keeps falling out. The refrigerator tested good.
Near Webster, NY 14580
Evan
Job Details: 07/05/2019
DRYER WHIRLPOOL MED5500FC0 Customer stated unit was producing rattling noise while drum in spinning. Upon inspection discovered that unit was missing blower bracket screw and and also screws that mount heater were loose. Tightened heater screws and replaced missing screw for heater bracket. Ran unit for customer. Unit tested good
Near Rochester, NY 14622
Evan
Job Details: 07/05/2019
WASHER MAYTAG MVWX600XW0 Replacing control due to unit continually flashing f7e1 error code for basket speed fault. Actuator was previously replaced. Replaced control and ran multiple rinse and spin cycles to confirm unit was functioning properly. Could not get code to reappear after control replacement. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW95HEXW2 Customer stated that unit was flashing f6e1 error code and could not get door open. Checked for error codes. Unit displaying multiple codes f6e1 (MCU failing to communicate with ccu) f9e1 (long drain) f1e1 (ccu eeprom error). Unit needs MCU and drain pump filter to be replaced. Quoted customer for repair. Customer does not want to proceed due to MCU part cost. Collecting service call fee
Near Webster, NY 14580
Evan
Job Details: 07/05/2019
RANGE WHIRLPOOL WFG510S0HS1 Replacing cooktop due to old cooktop having large debt in left side of cooktop. Replaced cooktop. Tested burners. Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 07/05/2019
DRYER MAYTAG MED6000XW1 Customer stated that unit had caught fire directly after starting a load. Unit had hole burned in top of machine. Removed lid to inspect control. Discovered thermal event at control . Called techline to document findings SR:7725261413
Near Pittsford, NY 14534
Dave
Job Details: 07/05/2019
WASHER MAYTAG MTW6500TQ Washer suspension feels weak . Doesn't bounce back up like it should . Replaced suspension. There was an error code F 51 which is an RPS error code . Ran in diagnostics on spin and RPS sensor is working . Ran unit in auto diagnostics ran through each function. Tested good. Ran some towels in unit .unit tested good .
Near Ontario, NY 14519
Evan
Job Details: 07/05/2019
DISHWASHER JENN AIR JDB9800CWP2 Replacing detergent dispenser due to dispenser door sticking while opening to dispense soap. Replaced dispenser. Ran test cycle. Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW8800YC1 Swapping water lines to due cold being hooked up to hot abs hot being hooked up to cold. Swapped lines. Ran test cycle. Unit tested good ATEC WARRANTY
Near Walworth, NY 14568
Evan
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4815EW1 Customer stated unit they were experiencing long dry times. Upon inspection discovered that door gasket was not fully seated allow heat to escape from bottom of door. Reinstalled gasket properly. Ran test cycle. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not dissolving soap or cleaning dishes. Upon inspection checked for codes discovered unit was flashing code 4-3 for wash motor not running. Confirmed voltage at motor. Ordering sump & motor ; ordrng 1 W11087376 (SUMP & MOTOR )
Near Rochester, NY 14624
Steve
Job Details: 07/02/2019
FREEZER WHIRLPOOL WRX735SDHZ01 Replaced UI for low temps in fresh food section. Customer is going to monitor for a couple days. Scheduling for Monday 7/8 if temps are back to normal customer will call to cancel. ; ordrng 1 12002355 (thermistor kit)
Near Rochester, NY 14625
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Air is leaking into ice bin through liner this is causing all of the ice to stick together. Ordering door. Crisper shelf Is broken causing shelf to fall ordering shelf.; ordrng 1 LW11026425 (DOOR FREEZER) and 1 W11188040SHIPDIRECT (SHIP DIRECT)
Near Williamson, NY 14589
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced control and repaired orange wire that was broken preventing power to the user interface. UI and ice dispenser works but control is not sending voltage to water valve. Checked continuity in harness. Ordering control. ; ordrng 1 W11196400 (CONTROL)
Near Rochester, NY 14624
Shaiman
Job Details: 07/02/2019
WASHER MAYTAG MVWB835DW3 Customer concerned that the unit won’t always start cycles; machine will freeze at the beginning of a cycle and requires a power reset to start normal operation. UI and control board should be replaced. ; ordrng 1 W11115285 (USER INTERFACE ) and 1 W11170706 (CONTROL)
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 07/02/2019
WASHER MAYTAG LSE7804ACE Customer concerned about unit leaking while using large load cycle. Could not recreate issue however pressure hose is good and all drain components are testing good. Suspecting the mounting seal should be replaced. ; ordrng 1 6-2095720 (MOUNTING KIT)
Near Webster, NY 14580
Evan
Job Details: 07/02/2019
OVEN KITCHENAID KEBK101BBL00 Rescheduling for 7/2 ; ordrng 1 WP4449751 (THERMOSTAT )
Near Webster, NY 14580
Evan
Job Details: 07/02/2019
WASHER MAYTAG MHW6630HW0 Customer stated that unit was powering up but was not able to select functions on UI. Attempted to get unit in diagnostic. Unit would not respond to commands. Unplugged unit and let it sit for 5 mins. After restoring power unit began to accept commands. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Control needed to be reboot. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not dissolving soap or cleaning dishes. Upon inspection checked for codes discovered unit was flashing code 4-3 for wash motor not running. Confirmed voltage at motor. Ordering sump & motor ; ordrng 1 W11087376 (SUMP & MOTOR )
Near Fairport, NY 14450
Evan
Job Details: 07/02/2019
DISHWASHER KITCHENAID KDTE334GBS0 Replacing control and user interface due to unit failing to power up even though unit was receiving 120v. Replaced control replaced UI Ran diagnostic cycle. Unit tested good
Near Canandaigua, NY 14424
Evan
Job Details: 07/02/2019
WASHER MAYTAG MVWB855DC3 Replacing console due to unit failing to accept commands. Could not get unit into diagnostic. Replaced console. Ran diagnostic cycle. Unit tested good
Near Lima, NY 14485
Steve
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH53520CS5 Replaced door switches for intermittent operation and fan staying on when not in use. The microwave tested good. ; used 1 W11244494 (INTERLOCK) from stock
Near Rochester, NY 14624
Shaiman
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Wheels on dishwasher were falling off then getting burned by the heating element. Installed new wheels. Repair successful.
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found dye drier leaking. Replaced drier. And the unit is cooling at the monent; used 1 WPW10143759 (DRIER-UV DYE) from stock
Near Rochester, 14608
Steve
Job Details: 07/02/2019
REFRIGERATOR MAYTAG MFF2055YEB Replaced ice maker for arm not dropping causing no ice production. The ice maker tested good. ; used 1 4317943 (ICE MAKER) from stock
Near Marion, NY 14505
Evan
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Customer stated that unit was filling and draining with water but never moving water through the cabinet. Checked for codes. Unit displaying 2 error codes. F4-e3 (wash motor not running ) and f7e1( no heat). Wash motor is failing this is causing issue. Unit needs sump & motor. Quoted customer for repair. Customer does not want to proceed at this time due to repair cost. Customer is contacting manufacturer for possible coverage. Collecting service call fee
Near Fairport, NY 14450
Steve
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KFCO22EVBL4 The freezer door was not closing on top. Replaced the slides. Same result. Cleaned up the plastic rails. Same result. The slides were very greasy. So i charged cost for slides. Shimmed bottom screws on door and heated and reformed gasket. The door is now closing.
Near Victor, NY 14564
Steve
Job Details: 07/02/2019
REFRIGERATOR GE ZISB480DXA The door is sticking out at the top. Looked for hinge receiver and tried to shim hinge with same result. I think unit needs door. Recommended customer to seek Ge appliance for second opinion. No charge.
Near Hilton, NY 14468
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Left side plate peg is sagging due to a cracked liner this is causing the shelf to wobble and slide out. Called tech line. SR7725230563.Was transferred to partner team. 7725181239 they did not recommend a repair.
Near Rochester, NY 14612
David
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit was not making ice. Icemaker diagnostics displaying E5 thermistor error. Replaced icemaker. Customer to monitor.
Near Rochester, NY 14625
David
Job Details: 07/02/2019
DISHWASHER MAYTAG MDB8949SAM0 S25462 called techline to silver migration on the ribbon cable. Replaced touchpad. Unit testing good.
Near Rochester, NY 14607
David
Job Details: 07/02/2019
RANGE FRIGIDAIRE FEF368GCE Replaced door hinges.
Near Rochester, NY 14625
David
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW7800XW4 Replaced lid and hinges.
Near Rochester, NY 14622
David
Job Details: 07/02/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Fridge door rail was out of alignment preventing the door from shutting. Adjusted door. Reinstalled bail arm for ice maker.
Near West Henrietta, NY 14586
Shaiman
Job Details: 07/02/2019
DRYER MAYTAG MED8630HC0 "Customer concerned about a tapping noise. Unit was severely damaged on both side panels, causing the drum to make contact and emit a knocking sound. Customer called the dealer and the dealer will be replacing the whole unit."
Near Rochester, NY 14610
Shaiman
Job Details: 07/01/2019
DRYER WHIRLPOOL WED85HEFW0 "Customer concerned about unit not turning on and UI was erratic before dying completely. Fuses and thermostats all testing good. UI should be replaced.; ordrng 1 W11109849 (UI), dspstn on spec-tagged invntry: 1 W10909685 FUSE-THERMAL"
Near Rochester, NY 14612
David
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL MFF2558FEZ01 Ff gaskets are torn. Ordering gaskets. ; rqstng P&A on 2 W10830162 (gasket-fip)s
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
DISHWASHER MAYTAG MDB8959SFZ4 Dishwasher leaking . Service pointer W10914584B. Replaced both left and right side top rack rails . Reseated door gasket . Adjusted dishwasher so it fits and the door closes correctly. Tested unit in diagnostics. . Found no leaks . Unit tested good .
Near Rochester, NY 14618
Shaiman
Job Details: 07/01/2019
DRYER MAYTAG MCG8000AWW "Belt broke off causing drum not to spin. Installed new belt, unit testing good. ; dspstn on spec-tagged invntry: 1 341241 BELT"
Near Webster, NY 14580
Evan
Job Details: 07/01/2019
WASHER MAYTAG MVWC415EW1 "Customer stated that unit stopped cycle once getting to spin portion of cycle. Checked for error codes. No codes were present. Ran test cycle. During test cycle unit was not spinning as it should. Ran unit on high spin in manual test mode. Unit was not spinning properly. Inspected underneath machine. Discovered that unit was leaking severe amount of oil from gear case. Ordering gear case motor and capacitor ; ordrng 1 W10832724 (MOTOR ) and 1 W11035747 (GEAR CASE ) and 1 W11162560 (CAPACITOR ), dspstn on spec-tagged invntry: 1 W11307244 LATCH"
Near Scottsville, NY 14546
Shaiman
Job Details: 07/01/2019
WASHER MAYTAG MVWX655DW1 Customer concerned about hot water being dispensed even with the wash temp set at cold. F0E4 code stored. Called for hot water in manual diagnostics; cold water dispensed and vice versa. Water hoses were installed incorrectly. Switched water supply hoses to the correct valves then calibrated. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details: 07/01/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced UI. Now was able to put unit into diagnostics. As for the F8E1 error code, the unit is getting its water supply via one hose from a 4 way split valve attached to a sink, which then goes into a 2 way splitter to the machine. There is not enough water going to the machine the way it is hooked up. Suggested having machine hooked up to dedicated hot and cold supply valves. Repair successful."
Near Rochester, NY 14617
David
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE104ESS2 Heater had been disabled. Reset unit and verified heater operation. Cleaned float to prevent no fill cycle. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Rochester, NY 14610
David
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Unit was not making ice or dispensing due to a frozen water bladder. Thawed and tested water functions. U it testing good.
Near Webster, NY 14580
Evan
Job Details: 07/01/2019
DRYER MAYTAG MGDB765FW0 Customer stated unit was making loud noise while in spin. Upon inspection discovered that shoelace string had gotten into blower and wrapped itself around wheel. This was causing issue. Removed blower wheel. Removed string. Reassembled unit. Ran test cycle. Unit tested good
Near Macedon, NY 14502
Evan
Job Details: 07/01/2019
DRYER MAYTAG MGDX655DW2 Replacing vent and installing LP conversion kit due to unit never being converted to LP when being delivered. Unit had incorrect orifice for liquid propane operation. Installed LP conversion kit. Installed new vent. Ran test cycle for customer. Unit tested good
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 11 degrees in freezer called tech line sr#7725219231 -10 in low side 170 high side. The unit is restricted. Schedule for sat to rework. ; schdld next appmnt for 6/29 SAT !
Near Victor, NY 14564
Evan
Job Details: 07/01/2019
DISHWASHER FRIGIDAIRE FGHD2465NF1A Customer stated control was acting very erratically. Unit was flashing Err on displaying and would stop running mid cycle. Flipped breaker to reset unit. Unit began to run service test but stopped mid way through cycle and began to flash Err again. Unable to determine if issue is with UI or main control. Tech recommended replacement of both. Customer does not want to proceed due to part cost and age of machine. Collecting service call fee
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Found the fresh food section evaporator was frosted over . Found the defrost thermistor was not in the right place according to service pointer W11092686D. Defrosted unit . Moved thermistor zip tied and foil taped it . Tested all thermistors in diagnostics tested good . Installed screws to fresh food evap cover on the top . Left hand drawer control is not working user interface is not working . Gave customer quote on the price of the control . Customer will decide if wants to follow through with repair part is WPW10769076 . Service is cover by s code S16360
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced control and user interface due to intermittent operation. Tested unit in auto diagnostics. Unit started right up and began running. Unit tested good .
Near Rochester, NY 14620
David
Job Details: 07/01/2019
REFRIGERATOR FRIGIDAIRE FPUS2698LFO Frost likely due to door being ajar. Currently under control. Dispenser mechanism not operating. Customer is going to think about the repair. ; rqstng P&A on 1 242074223 (module-dispenser)
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
WASHER MAYTAG MVWB835DW3 Washer making noise during draining. Found a nail in the drain pump . Removed nail . Tested unit in auto diagnostics. Tested good . Calibrated unit . Tested good .
Near Rochester, NY 14625
David
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW7800XW4 Hinges were needed but have not yet arrived; schdld next appmnt for 7/1 MON !
Near Canandaigua, NY 14424
Dave
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Replaced right hand door and user interface .. tested unit tested good . Tightened the handle on freezer as well .
Near Honeoye, NY 14471
Steve
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced water for cracked valve causing water leak. The valve tested good.
Near Pittsford, NY 14534
Steve
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Replaced ice maker from stock W10884390, for not calling for water. The ice maker tested good. cleaned coils"
Near Pittsford, NY 14534
Steve
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDFE104DSS2 Repaired wire connection at the main control for burned connecter. The dishwasher tested good
Near Fairport, NY 14450
David
Job Details: 07/01/2019
REFRIGERATOR GE GTS16DTHJRWW Quoted 252.76 for evaporator fan due to fan being stuck. Customer is going to replace.
Near Fairport, NY 14450
David
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Adjusted feet which leveled the doors properly. Turned on humidity control to address condensation.
Near Fairport, NY 14450
Dave
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KDDO24RVX00 New harness is a kit and the wire is longer the. The original. Called techline SR 7725225123 . They did not have the instructions to install . The installation instructions were not provided with the new part as they should . Ordering another a new part W10488357. Should come with instructions . ; ordrng 1 W10488357 (harns-wire)
Near Fairport, NY 14450
David
Job Details: 07/01/2019
REFRIGERATOR GE PSHF9PGZBCBB Compressor was not starting. Replaced inverter with spare from truck.
Near Rochester, NY 14617
David
Job Details: 07/01/2019
DISHWASHER MAYTAG MDB8959SFH4 Dispenser lid was stuck reinstalled dispenser lid. Left dispenser with the customer. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Pittsford, NY 14534
Steve
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Found d fresh food defrost drain was plugged. Removed obstruction and removed ice. The drain tested good. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Rochester, NY 14606
Shaiman
Job Details: 07/01/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW Drain was clogged causing water to leak into fresh food section. Freezer and FF gaskets also damaged. Shipping gaskets to customer. Repair successful.; ordrng 1 242193203SHIPDIRECT (SHIP DIRECT) and 1 242193206SHIPDIRECT (SHIP DIRECT )
Near Fairport, NY 14450
Steve
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KBFN506EBS01 Found the bail arm extension fell off causing ice maker to not stop producing. Attached extension and the ice maker tested good.
Near Perinton, NY 14450
Steve
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL NA123 Found the defrost drain was plugged. Removed all ice. The restriction was down a bit in the re is already a heat probe on heater. The drain is clear. Customer to monitor.
Near Fairport, NY 14450
Steve
Job Details: 07/01/2019
RANGE WHIRLPOOL KSGG700ESS0 Replaced left leg for broken leg. The oven tests good.
Near Webster, NY 14580
Evan
Job Details: 07/01/2019
OVEN KITCHENAID KEBK101BBL00 Replaced temp sensor due to unit not cycling heat properly. Replaced temp sensor. Ran test bake to 350. Unit is cycling 70 degrees higher than wanted. Ordering thermostat ; ordrng 1 WP4449751 (THERMOSTAT )
Near Honeoye Falls, NY 14472
Dave
Job Details: 07/01/2019
REFRIGERATOR GE PWE23KSDBSS Water line to refrigerator was broken . The line that came from the water shut off was a braided water line then to plastic then to the refrigerator. The braid line reached all the way to the refrigerator water valve . Routed the water line to refrigerator. Screwed on valve . Tested water .no leaks . Bleed water line at water dispenser. Changed water filter for customer. Tested unit . Tested good .
Near Mendon, NY 14506
Evan
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTM504EPA2 Customer stated unit was leaking from bottom of door after running one cycle on brand new unit. Checked for error codes. No codes present. Ran test cycle. Could see unit dripping from left side corner. Referring to service pointer W10914584B repacking tracks due to this issue. Replaced tracks. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14618
Evan
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTM404EWH1 Customer stated that unit was leaking from bottom of unit. Upon inspection discovered that unit was leaking from diverter. Checked for error codes. Unit was flashing f9e1 f9e2 and f9e4 all codes relate to diverter. Sump and motor will need to be replaced. Customer doesn’t not want to proceed with repair due to part cost. Encouraging customer to contact manufacturer for possible part or labor coverage. If coverage is granted part number for sump & motor is listed below. Collecting service call fee. W10861526 Sump& motor ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Henrietta, NY 14467
Steve
Job Details: 07/01/2019
DRYER WHIRLPOOL WED49STBW1 Replaced panel and found it has a crease in it. Ordering new panel. Found the side panels are cracked at screw holes. Ordering side panels. ; ordrng 1 W10671235 (panel-cntl) and 1 WPW10520780 (panl RIGHT) and 1 WPW10520782 (panl LEFT)
Near Rochester, NY 14620
Shaiman
Job Details: 07/01/2019
DRYER WHITE-WESTINGHOU DE400KDW6 Installed guides. Repair successful.; dspstn on spec-tagged invntry: 1 5303937139 GLIDE & FELT SEAL
Near Rochester, NY 14606
Shaiman
Job Details: 07/01/2019
WASHER MAYTAG MVWB766FW1 Replaced valves and control. Customer monitor.
Near Macedon, NY 14502
Evan
Job Details: 07/01/2019
WASHER AMANA NTW4554EW1 Customer stated that they forgot to shut lid after filling unit. Checked for error codes No codes were present ran diagnostic cycle unit finished cycle as it should. Suspecting that control could not communicate with lid latch due to lid being open. Customer to monitor and contact if issue persists.
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/01/2019
DISHWASHER KITCHENAID KUDK03FTSS2 No water was coming to dishwasher. The float switch was good. While testing water valve starting to work. If problem persists preorder valve. WPW10158389 the hinges are starting ro not let door close. Customer has to push hard on left side. May need both hinges.
Near Rochester, NY 14624
Steve
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRT549SZDW00 On arrival found freezer at -2 degrees and fresh food section not cooling. Found fan not running and warm air returns plugged with frost. Removed frost and replaced fan. The refrigerator tests good. ; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Rochester, NY 14606
Steve
Job Details: 07/01/2019
VAN FORD TRANSIT CONNECT Oil change
Near Rochester, NY 14612
David
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced freezer light switch that was not closing. Light testing good.
Near Rochester, NY 14615
David
Job Details: 07/01/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced upper rails due to broken spot weld on the right hand side.
Near Spencerport, NY 14559
David
Job Details: 07/01/2019
DRYER MAYTAG MED6000XW0 Quoted 481 for open motor winding customer is going to replace.
Near Honeoye Falls, NY 14472
Steve
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced dye drier for not cooling. The unit is cooling at this time.
Near Brockport, NY 14420
David
Job Details: 07/01/2019
WASHER WHIRLPOOL LSW9245EQ1 Lid switch was not making very good contact due to the lid being bent. Adjusted lid. Lid switch in good condition.
Near Rochester, NY 14625
Dave
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRFC302EPA Replaced ice maker due to leaking . Cycle unit . No water dripping . Tested unit . Tested good .
Near Webster, NY 14580
Dave
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Light in freezer was not working . Checked had power going to light . Replaced light from truck stock .
Near Webster, NY 14580
Dave
Job Details: 06/28/2019
REFRIGERATOR AMANA AFD2535DEW Freezer frosted over. Tested heated in diagnostics. Turned on meaning the bi metal is good and the heater is good as well . The jazz board is not tell the unit to go in to defrost . Defrosted unit and replaced jazz board . Put unit in force defrost .Unit Tested good .; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Rochester, NY 14610
Dave
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 Ice maker not working . Tried to cycle would not cycle . Replaced ice maker . Ice maker cycled and called for water and fill up . Tested good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14618
Dave
Job Details: 06/28/2019
REFRIGERATOR MAYTAG MFF2258VEB4 Ice maker not cycling . Replaced ice maker and checked water pressure . Water pressure was low . Found the water shut off. Closed it and reopened it .. ice maker cycled. Tested good .; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14625
Dave
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM99 Fresh food door had a blemish from the factory . Replaced fresh food door . Heated door gasket to get s good seal . Door is not sealing good and unit is working as expected.
Near Geneseo, NY 14454
Steve
Job Details: 06/28/2019
DRYER MAYTAG MEDX655DW1 Found the vent at the exterior of the house had a screen and it was plugged. Removed lint and screen. The vent has the flaps on it behind the screen. the dryer tested good.
Near Pittsford, NY 14534
Dave
Job Details: 06/28/2019
COOKTOP KITCHENAID KICU509XBL F47 error code . Power supply board error . Replaced board . Tested unit after replacement. Unit tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Right hand fresh food section door not being detected when shut . Went into diagnostics. Tested door switch tested good . Found the right door was not aligned correctly and causing the door to not make full contact with door switch . Made adjustments to door . Door is now closing properly and being recognized when shut . Tested good .
Near Caledonia, NY 14423
Steve
Job Details: 06/28/2019
WASHER MAYTAG MVWX655DW1 Replaced main control for erratic operation and no power to console. Calibrated and tested washer and it tests good.
Near Rochester, NY 14610
Shaiman
Job Details: 06/28/2019
WASHER WHIRLPOOL WFW9150WW01 "F9E1 Error code stored. Unit was full of water on arrival. Drain pump was clogged with debris. Removed debris, unit testing good."
Near Rochester, NY 14623
Shaiman
Job Details: 06/28/2019
DRYER MAYTAG MGDC415EW Replaced start switch. Unit testing good.