Near Rush, NY 14543
Steve
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The customer had sealed system work done a month ago or so and the unit is showing signs of low charge. Found no leaked in co press or compartment. Ordering both evaporators. The freezer light is shorted. Ordering module; rqstng P&A on 1 W11116006 (evaporator) and 1 W11205083 (MODULE ) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Fairport, NY 14450
Steve
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found led driver light in fresh food section was not sending power to rest of the lights. Replaced light and the u it has light now. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
Near Fairport, NY 14450
Steve
Job Details: 08/23/2019
REFRIGERATOR MAYTAG MFF2258VEW6 Ordering fresh food door gaskets for ripped gaskets. ; rqstng P&A on 1 W10830189 (gasket-fip RIGHT) and 1 W10830287 (GASKET LEFT)
Near Palmyra, NY 14522
Steve
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW4816FW2 Tested washer and it turned on and functioned as expected. No error codes. Tested in auto diagnostics. Tested good. Calibrated washer.
Near Clifton Springs, NY 14432
Steve
Job Details: 08/23/2019
OVEN WHIRLPOOL WFE505W0HW0 Found Ff element with open element. Replaced element and the burner tested good. Added metal tape to bake element for squeaking.
Near Victor, NY 14564
Dave
Job Details: 08/23/2019
HOOD VENT JENN AIR JXW8536DS0 Replaced UI due to unit turning it self on . Installed cover that was not installed . Tested unit . Tested good.
Near Penfield, NY 14526
Steve
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDPE234GPS0 Found a knife had stuck to and melted around the element. Removed knife and cleaned the element. The customer is concerned with residual smell. Quoted customer for replacement of element. 304.53 including today’s service fee; rqstng P&A on 1 W10703867 (heater)
Near Geneva, NY 14456
Dave
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WML55011HS2 Mounting brackets inside the microwave were snapped off . Replaced mounts inside unit . Tested unit tested good . Left other parts with customer .
Near Rochester, NY 14618
Evan
Job Details: 08/23/2019
WASHER MAYTAG MVWB855DW0 Replacing clutch motor and control due to displaying f7e9 error code for locked rotor. Replaced all parts. Ran calibration cycle. Ran diagnostic cycle. Unit tested good
Near Phelps, NY 14532
Steve
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW85HEFC1 Replaced bellow for torn seal The washer tested good.
Near Penfield, NY 14526
Evan
Job Details: 08/23/2019
MICROWAVE MAYTAG MMV4206FZ2 Customer stating unit will not start latch not acknowledging when door is shut. Issue is with interlock. Replaced interlock. Ran test cycle. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 08/23/2019
WASHER KITCHENAID KHWS01PMT3 Customer stating that unit is leaking water into tub when unit is not on. Customer has cleared drain pump filter and unit is still having issue. Solenoid on cold side is not shutting properly allowing water into tub. Replaced water valve and ran diagnostic cycle. Valve is now actuating as it should. Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 08/23/2019
DRYER MAYTAG MGDC215EW "Customer stated that unit is producing noise while in spin. Upon inspection discovered that rollers were sticking causing issue. Used dryer repair kit to replace rollers, pulley and belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
Near Rochester, NY 14617
Shaiman
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW4855HW Agitator fell off. Replaced agitator and added Locthread to better secure the bolt. Repair successful.
Near Irondequoit, NY 14617
Shaiman
Job Details: 08/23/2019
DRYER GE GHDP490EF1WW Drum would not spin. Disassembled machine then discovered the belt was broken. Bearing should be replaced to address the squeaking issue. Customer did not want to replace the bearing however a new belt was installed. Unit testing good.
Near Webster, NY 14580
Shaiman
Job Details: 08/23/2019
WASHER MAYTAG MVWC565FW1 Unit would not turn on. Power indicator light in the control board was not illuminated. Replaced control then calibrated. Unit testing good.
Near Rochester, NY 14618
Shaiman
Job Details: 08/23/2019
DRYER AMANA NED4655EW1 Customer concerned about a loud noise and drum not moving. Found an item on in the blower wheel housing that was preventing the blower wheel from moving. Removed item. Unit testing good.
Near Rochester, NY 14617
Shaiman
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW8500DW0 "F6E3 error code. Unit would not start. Replaced console. Unit testing good; however, new console was cracked. Reordering new console. Left the cracked UI installed to keep machine in working order for the meantime. ; ordrng 1 W10861501 (CONSOLE)"
Near Webster, NY 14580
Evan
Job Details: 08/23/2019
RANGE WHIRLPOOL MGR6600FZ1 Customer stated that burner was still having issue lighting after burner head was replaced. Tested burner. Unit will not light consistently. Replaced Burner head and tested multiple times. Could not get unit to fail once installing new burner head. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 08/23/2019
COOKTOP KITCHENAID KICU500XBL01 Replacing control and UI according to service pointer W10645073C. For burners not operating consistently. Replaced control. Replaced UI. Tested burners. Unit tested good
Near Caledonia, NY 14423
Shaiman
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW1 Replaced suspension. Grinding noise was coming from contact being made between the pulley and shield. Replacing damaged shield. ; ordrng 1 WPW10427633 (SHIELD)
Near Irondequoit, NY 14617
Shaiman
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDTE104ESS2 "Customer states unit won’t does not wash or dry well, unit does not fill with the normal amount of water, and occasionally won’t start. Unit started and ran fine upon arrival. 7-1 error code stored. Heater worked fine in diagnostics, along with drain pump. Contacted tech line. Agent suggests replacing wash motor to address the intermittent running and the 7-1 code.SR: 7725516498; ordrng 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Webster, NY 14580
Evan
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer wanted unit inspected. Discovered that unit is missing latch and sound proof foam. Ordering latch and sounds proof foam; ordrng 1 W11124383 (SOUND DAMPER ) and 1 WPW10544004 (STRIKE )
Near Webster, NY 14580
Evan
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDFE204ESS4 Customer stated unit was not cleaning dishes. Upon inspection discovered that lower spray arm would not move and spray arms were clogged. Cleaned spray arms. Did not have correct motor on day of initial visit. Ordering correct wash motor ; ordrng 1 W11084657 (SUMP & MOTOR )
Near Rochester, NY 14612
David
Job Details: 08/22/2019
WASHER MAYTAG MVWB725BW0 Log valve is overflowing. Ordering log valve; rqstng P&A on 1 W10853723 (valve)
Near Rochester, NY 14616
David
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL GC5THEXNS00 Ice door has broken at the tab. Ordering ice door kit. ; ordrng 1 8201756 (ice dor kt)
Near Rochester, NY 14607
David
Job Details: 08/22/2019
WASHER KENMORE 110.8877628 Motor has burned out from a stuck pump ordering pump and motor; ordrng 1 WP3363892 (pump-water) and 1 WP661600 (drive motor)
Near Caledonia, NY 14423
Steve
Job Details: 08/22/2019
DISHWASHER GE GDT655SSJ0SS The control is not reading door closed or open and hanging. Ordering door lock. ; ordrng 1 WD21X10490 (latch tub)
Near Rush, NY 14543
Steve
Job Details: 08/22/2019
OVEN-MW COMBO KITCHENAID KOCE500EBL08 Found the meat probe had a crack in harness. Ordering meat probe for mail out only. ; ordrng 1 WP9755542 (probe-meat MAIL OUT ONLY)
Near West Henrietta, NY 14586
Steve
Job Details: 08/22/2019
WASHER WHIRLPOOL WTW7600XW1 Tested washer and it wS grinding when spin stops and in agitation. Replaced bearing again. Same result. The noise is coming from the motor and stator. The motor WPW10419333 is 204.84 and the rotor 280146 is 210.05. Customers son was home. He is going to relay message; used 1 W10435302 (BEARING) from stock
Near Caledonia, NY 14423
Dave
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL W8RXEGMWQ01 Unit is not defrosting . Found that the defrost thermostat is not working . . Bypass thermostat heater and control are working . Ordering new harness W10183127 .defrosted unit ; ordrng 1 W10183127 (harns-wire)
Near Irondequoit, NY 14609
Dave
Job Details: 08/22/2019
REFRIGERATOR KITCHENAID KBFS22ECMS00 Found that the damper was a little loud order damper WPW10594329. Icemaker is what is making the noise it is not pushing the ice like it should and is grinding W10884390; rqstng P&A on 1 W10884390 (icemaker) and 1 WPW10594329 (control)
Near Pittsford, NY 14534
Shaiman
Job Details: 08/22/2019
WASHER WHIRLPOOL WFW6620HW0 Installed anti-vibration pads.
Near Canandaigua, NY 14424
Dave
Job Details: 08/22/2019
REFRIGERATOR MAYTAG WRF736SDAM14 Icemaker not cycling . Tested unit in diagnostics. Would not cycle as it should . The ice maker did feel hot . May have been stuck . Was able to ice maker to move in motor test but still is not working as expected. Ordering new ice maker W11294907; schdld next appmnt for 8/29 THU !
Near Rochester, NY 14625
Shaiman
Job Details: 08/22/2019
WASHER WHIRLPOOL WTW5000DW2 "Replaced suspension, gearcase, and cam. Repair successful."
Near Fairport, NY 14450
Shaiman
Job Details: 08/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer concerned about poor wash quality. Filled unit with water and inlet water was lukewarm. Ran water at the sink, which then brought the inlet water temperature to between 95-115. Informed customer that water should be 120 degrees for the machine to work properly. Unit testing good. Sr: 7725675612"
Near Rochester, NY 14610
Evan
Job Details: 08/22/2019
WASHER FRIGIDAIRE FAFS4272LW0 Customer stating that unit will not dispense soap consistently thru dispenser. Upon inspection could see what customer was referring to unit would dispense soap for first 3 test cycles tech ran but then would stop dispensing soap. Suspecting issue is with detergent cup. Ordering detergent cup ; ordrng 1 137143800 (CUP DISPENSER )
Near Hilton, NY 14468
David
Job Details: 08/22/2019
DRYER KENMORE 110.975726 Unit is leaking gas for. The burner assembly. Quoted for burner and hose. 545.60. U it is 15 years old customer is going to replace.
Near Rochester, NY 14626
David
Job Details: 08/22/2019
DISHWASHER KITCHENAID KDPE234GPS0 Cycled power to control due to controls not responding. Unit tested good afterwards. Customer to monitor
Near Ontario, NY 14519
David
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL MSS26C6MFZ00 Replaced damper and thermistor due to freezing temps in the fresh section. Customer to monitor
Near Rochester, NY 14607
Shaiman
Job Details: 08/22/2019
WASHER MAYTAG MVWC565FW1 Installed strike. Latch will not respond when in manual diagnostics. Control also should be replaced. Declined further repair.
Near Dansville, NY 14437
Steve
Job Details: 08/22/2019
WASHER WHIRLPOOL MVWX655DW1 Customer complaining of not enough water and clothes not coming clean. Tested washer. No error codes. Tested in auto diagnostics and it passed all tests. Put some bath towels in washer and tested. The water filled to the top of clothes. The washer is testing good. The drain line is good. The voltage is good. The customer is using he soap.
Near Rochester, NY 14617
David
Job Details: 08/22/2019
MW-HOOD COMBO MAYTAG MMV5219DE1 "Unit is not heating due to a failing magnetron. Ordering magnetron. Part has a 60 month warranty ; ordrng 1 W10818686 (magnetron), dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK"
Near Webster, NY 14580
Steve
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door for persistent water line freezing. The refrigerator tests good.
Near Canandaigua, NY 14424
Dave
Job Details: 08/22/2019
OVEN WHIRLPOOL WFG550S0HZ0 Right hand door hinge rivet had failed where the spring was . Replaced right hand hinge . Tested unit . Tested good . Left other parts with customer.
Near Pittsford, NY 14534
Dave
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Replaced right hand door . For hinge area failed on door . Door is sealing . Unit tested good .
Near Ontario, NY 14519
Evan
Job Details: 08/22/2019
DISHWASHER MAYTAG MDB8959SSZ4 Customer stated that upper rack is falling. Upon inspection discovered that weld on right side rail had snapped causing rack to fall. Tech is attempting to replace rails on each side but it unable to uninstall unit to access screws to mount rail. Customer will Need to uninstall unit before tech can service rails. Rescheduling for 8/24 between 9-12 ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Fairport, NY 14450
Dave
Job Details: 08/22/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Fresh food evap has been frosting up . Customer had defrosted Unit .called techline SR 7725674433 to document what steps I took . Checked thermistors in diagnostics tested 1,2 and 39 all tested good . Evap fan is working . Changed defrost mode to basic from adaptive. Sealed the cabinet. Ran test 4 and passed l three way valve is working as expected . Foil taped and zip tied defrost thermistor in the correct location according to service pointer W11092686D . Techline said If problem persists order W11033168 evap fan ."
Near Pittsford, NY 14534
Dave
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced water filter housing and water valve . Unit is no longer leaking . Replaced the pantry cover due to crack in it . Took pictures . Unit is brand new and still have the packaging on it . No reason to have a crack . Replaced cover .unit tested good .
Near Rush, NY 14543
Steve
Job Details: 08/22/2019
RANGE AMANA AGR6603SFS1 "Found broiler not always lighting. Ordering dsi board, harness and igniter. The front left burner is still delayed ignition. Ordering caps; ordrng 1 W11162730 (DSI) and 1 WPW10183375 (cap-burner) and 1 WPW10701462 (harns-wire)"
Near Webster, NY 14580
Dave
Job Details: 08/22/2019
FREEZER WHIRLPOOL ART318FFDB03 Checked temperatures. Temperatures were within range . Checked gaskets they are sealing . Unit tested good . Adjusted the temperatures up on refrigerator. Customer will monitor.
Near Honeoye Falls, NY 14472
Dave
Job Details: 08/22/2019
RANGE JENN AIR JGD8130ADB21 Replaced spark module and right hand receptacle for cartridge. Found that the wires on the fan relay were reversed. Blue and white . Verified correct location on wire diagram . Cleaned burners and ignitor areas . Tested unit . Tested good .
Near Rochester, NY 14620
Evan
Job Details: 08/22/2019
WASHER FRIGIDAIRE FWSB5700DSO Customer stated that unit would not spin. Removed front panel of unit and discovered that belt had broken. Replaced belt and ran test cycle. Unit now spinning and draining as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 134511600 BELT
Near Fairport, NY 14450
Evan
Job Details: 08/22/2019
DISHWASHER WHIRLPOOL WDT720PADB1 "Customer stated that unit was leaking and door kept falling down. Ran test cycle and checked for error codes. Unit was displaying code f9e1 for long drain. Ran test cycle. Discovered that unit is leaking from diverter. Quoted customer to replace sump and motor. Customer does not wasn’t to proceed at this time due to cost of repair. Collecting service call fee ; dspstn on spec-tagged invntry: 1 WP8268961 PAD 1 WP8268990 BUSHING , and 1 WPW10337934 DOOR SPRING"
Near Walworth, NY 14568
Evan
Job Details: 08/22/2019
DISHWASHER KITCHENAID KDFE104HWH0 Customer stating that unit will not drain water at end of cycle. Checked for error codes. Unit was displaying f9e1 error code for long drain. Unit was still full of water upon arrival. Vacuumed out water from unit. Removed pump to inspect. Ran drain cycle with pump detached from motor. Impeller on drain pump will not spin. Replaced pump and ran test cycle. Pump is now working as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
Near Rochester, NY 14625
Steve
Job Details: 08/22/2019
DISHWASHER KITCHENAID KDTM354ESS1 Replaced bottom rack wheels for wheels broken. The rack tested good.
Near Penfield, NY 14526
Steve
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVS01 Replaced dispenser motor for open motor. The dispenser tested good.
Near Penfield, NY 14526
Steve
Job Details: 08/22/2019
REFRIGERATOR GE PYE23PSDCSS Replaced fresh food section evaporator fan motor for getting power and not running. The refrigerator tested good.
Near Rochester, NY 14626
David
Job Details: 08/22/2019
WASHER WHIRLPOOL WFW5620HW0 Checked unit for errors no errors in diagnostics. Checked functions. Unit testing good
Near Ontario, NY 14519
Evan
Job Details: 08/22/2019
RANGE WHIRLPOOL WFG525S0HZ1 Customer stated that items are coming out undercooked. Ran test bake cycle to 350 with thermocoupler inside oven. Let unit cycle flame on and off and recorded temperature readings during cycle. Unit needs to be calibrated up 10 degrees. Calibrated unit ran test bake cycle to 350 again. Unit now maintaining correct temperature. Unit tested good
Near Rochester, NY 14610
Shaiman
Job Details: 08/22/2019
WASHER MAYTAG MHW8200FC0 Customer concerned about an F9E1 error code. Drain pump was not working for the test verification cycle. Replaced drain pump. Unit testing good.
Near Rochester, NY 14626
David
Job Details: 08/22/2019
WASHER MAYTAG MVWX655DW1 Checked unit for errors. No error codes. Tested valves spin against and drain. Unit testing good
Near Hamlin, NY 14464
David
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced open RC les light that. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
Near Rochester, NY 14618
Shaiman
Job Details: 08/22/2019
DRYER WHIRLPOOL WED5520SQ0 Unit would tumble but not heat. 240 V present. High limit thermostat had no continuity. Installed thermal cut off kit. Unit testing good.; used 1 279816 (CUTOFF-THERMAL) from stock
Near Geneva, NY 14456
Dave
Job Details: 08/21/2019
DRYER MAYTAG MEDX655DW1 Vent on the back of the unit where the heat comes in is discolored which is room normal operation. Check vent with vent tester . Unit tested good . Tested temperatures on high heat temperatures were within range . Unit is working as expected. Customer instruct. Gave tips on proper settings .
Near Rochester, NY 14607
Evan
Job Details: 08/21/2019
OVEN WHIRLPOOL WFG320M0BS3 Replacing control due to control failing to send power to ignitor. Replaced control. Ran test bake cycle to 350. Unit tested good
Near Rochester, NY 14607
Evan
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW7300DW0 Customer stated that unit would not drain. Checked for Error codes. Unit displaying code f9e1 for long drain. Ran diagnostic cycle. Unit was draining but could hear chattering coming from pump. Removed pump and discovered framing nails inside pump. Removed nails and reinstalled and tested pump. Unit tested good ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
Near Ontario, NY 14519
Evan
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDFE104DWH5 Replacing wash motor due to unit showing error code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR and 1 WPW10605057 PUMP
Near Rochester, NY 14625
Evan
Job Details: 08/21/2019
WASHER MAYTAG MVWX655DW1 Customer stated they had large load and machine and unit stopped mid spin. Stated that they had run cycles since then and unit completed cycle. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle. Ran unit in manual test mode on high spin. Unit is functioning as it should. Calibrated unit. Could not replicate issue. Suspecting load was too large when issue occurred. Spoke with customer about proper loading. Unit tested good
Near Rochester, NY 14606
Shaiman
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW5000DW "Replaced gear case. Once gear case was installed, the unit would not shift. Replaced actuator. Unit testing good. ; used 1 W10913953 (ACTUATOR) from stock"
Near Rochester, NY 14611
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Replaced ice maker for getting power but not cycling. The ice maker tested good.
Near Rochester, NY 14609
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS5 Replaced defrost drain for water collecting in bottom of freezer and leaking. The refrigerator tests good ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Webster, NY 14580
Evan
Job Details: 08/21/2019
WASHER MAYTAG MVWB880BW0 Customer stated that unit was producing UL error code during wash cycle. Upon inspection ran diagnostic cycle. Unit completed cycle as it should. Ran unit on stain &spin to listen for bearing noise. Unit is quiet throughout cycle. Suspecting that issue is with suspension unit becomes out of balance under load. Ordering suspension ; ordrng 1 W10440786 (SUSPENSION) and 1 WPW10352675 (IMPELLER CAP)
Near Manchester, NY 14504
Dave
Job Details: 08/21/2019
WASHER WHIRLPOOL WFW75HEFW0 Power surge recently happened in the area. Checked power coming to unit and made sure that the plug was properly connected . Tested good . Found that the control was not powering on .replaced control and tested in diagnostics. Unit tested good .
Near Fairport, NY 14450
Dave
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW8540BW0 Washer giving OL code Over load . Found the rotor screw on the bottom was loose . Tightened screw . Tested unit in diagnostics. Unit still gave OL . The bearing is going bad can hear it starting . Quoted customer for bearing . Customer will seek a new unit .
Near Rochester, NY 14625
Evan
Job Details: 08/21/2019
COOKTOP KITCHENAID KFGU706VSS01 Customer stated that unit was producing buzzing noise while cooktop is on. Ran all burners on Cooktop for 1/2 hour. Initially could hear buzzing coming from back right corner between front and rear burner. This is where transformer is located. Noise is intermittent . Noise seemed to go away once burners were on for extended period of time. Tech is suggesting replacement of transformer due to location of noise and location of transformer. Ordering transformer ; ordrng 1 WP8286690 (TRANSFORMER )
Near Rochester, NY 14620
Steve
Job Details: 08/21/2019
WASHER GE WPRE6150K2WT Called for authorization. Approved 522445102234Found the drain pump is cracked causing unit to leak. Ordering drain pump. ; ordrng 1 WH23X10030 (pump)
Near Rochester, NY 14613
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Found wires to compressor not plugged in. Plugged in the compressor and it started to cool.
Near Rochester, NY 14626
Steve
Job Details: 08/21/2019
WASHER MAYTAG MVWX655DW1 The washer was stuck in drain. Cleared pressure dome port. Calibrated and tested washer. Tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 08/21/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Unit fills with water but does not drain. Wheels are also falling off. Motor and all four wheel assemblies should be replaced. ; rqstng P&A on 4 W10195416V (WHEEL ASSEMBLY )s
Near Webster, NY 14580
Steve
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Replaced cracked water valve for leaking. The valve tested good.
Near Rochester, NY 14626
David
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replaced rust damaged inner panel
Near Rochester, NY 14615
David
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDTE204ESS4 Replaced control and sump due to unit not washing. Unit tested good
Near Webster, NY 14580
David
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDTE104ESS1 Replaced leaking rinse aid dispenser. Unit tested good
Near Rochester, NY 14607
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found rust/discoloration on both door. Ordering door; ordrng 1 LW10803941 (dor-fip SS) and 1 LW10803965 (dor-fip SS)
Near Williamson, NY 14589
David
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 Unit has not made ice since ice bucket was last removed. Ran ice maker tests in diagnostics. Ice maker bail arm and mold testing good. Thermistor sensing 3 degrees. Freezer at 2. Reset ice maker and check all other loads. FilledIce maker mold. Having customer monitor. Suspecting that the bail arm was jammed. If problem persists return with ice maker Verified that ice maker evaporator was not frosted.
Near Rochester, NY 14607
Steve
Job Details: 08/21/2019
DRYER MAYTAG NED4655EW1 Replaced motor for open windings. The dryer tested good. ; ordrng 2 W11298298 (COVER MAIL OUT ONLY)s
Near Williamson, NY 14589
David
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL KBSD606ESS01 Replaced control with kit and ice maker due to slow ice. Customer to monitor
Near Rochester, NY 14617
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found damper is grinding. Ordering damper. ; rqstng P&A on 1 WPW10594330 (control)
Near Greece, NY 14616
Shaiman
Job Details: 08/21/2019
WASHER AMANA NTW4516FW Replaced control. Repair successful.
Near Rochester, NY 14615
Shaiman
Job Details: 08/21/2019
DRYER MAYTAG MEDX655DW1 Customer states unit only works on timed dry. Contacted the manufacturer considering this is the second event of this issue within the past year. Tested for power going to timer during sensor dry and also tested power and amperage on temp selector. No issues present. Requested customer to leave unit in it’s failed state in the event there is a reoccurrence if the issue; customer states that is not possible. Unit testing good. Sr 7725664028; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
Near Pittsford, NY 14534
Dave
Job Details: 08/21/2019
WASHER KENMORE 110.470866 "F34 ,F20 , F22 , error codes . One is a door switch . That was fixed. One is not listed on the techsheet and the other is a water valve issue / pressure issue . Followed techsheet tests for F20 checked flow meter tested good . Unit goes through diagnostics and fills to the proper amount so pressure switch is working . Unit needs new water valve .. replaced valve tested unit in diagnostics. Tested good ."
Near East Rochester, NY 14445
David
Job Details: 08/21/2019
COOKTOP JENN AIR CVGX2423W Fan switch did not come with hex but for install ordering hex nut and knob; ordrng 1 WP422617 (nut) and 1 Y706097 (knob- fan)
Near Pittsford, NY 14534
Dave
Job Details: 08/21/2019
WASHER MAYTAG MTW6500TQ0 F51 RPS sensor fail. Same issue as before .called techline SR 7725667407 found that the basket is not falling back to place due to rust on the drive shaft . Took basket off cleaned drive shaft . With sand paper . Greased the drive shaft with grease that comes with a bearing kit . Tested unit in diagnostics tested good . Basket is now floating as it should . If problem persists order W10435302Would need bearing .
Near Webster, NY 14580
David
Job Details: 08/21/2019
DISHWASHER WHIRLPOOL WDT780SAEM Unit had an open float switch code and excess suds. Instructed customer on how to clear suds. Recommending switching detergent brands; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14626
Shaiman
Job Details: 08/21/2019
DRYER WHIRLPOOL WED4815EW1 "Customer concerned about long dry times. Vent tested good. Average temps were 135, 130, and 125 on high medium and low. Replacing cycling thermostat. ; ordrng 1 WP3387134 (THERMOSTAT)"
Near Pittsford, NY 14534
Dave
Job Details: 08/21/2019
COOKTOP GE JP930S0C1SS Cooktop has a thermal crack . Looked up part on GE and they do not have the cooktop even listed . Checked sears parts diagram . Found the correct part number that's discontinued . Checked our distributors and found that the part is discontinued WB64T10031 black cooktop . Called two ten gave diagnosis . They sent me to a depart to see if they had the part . They looked up the part and couldn't find any . They are going to submit to parts research team . If the cooktop can be repaired the cooktop is not fasten down and will come right up from the top .
Near Rochester, NY 14611
Shaiman
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW5000DW2 "Unit will not unlock. Attempted to replace the latch. Unit recognizes the lid is locked but will not unlock in manual diagnostics. Board should be replaced. ; ordrng 1 W11116590 (CONTROL), used 1 W11307244 (LATCH) from stock"
Near Pittsford, NY 14534
Steve
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00 The refrigerator is acting erratic with Ff light going out while freezer lights working and erratic cooling. To war to freezing in Ff The ui was also acting strangely. Ordering Ui and main control. ; rqstng P&A on 1 W11035841 (cntrl-elec) and 1 W11239666 (USER INTERFACE )
Near Rochester, NY 14613
Shaiman
Job Details: 08/21/2019
DRYER WHIRLPOOL WED7500GC0 Replaced hinges and strike. Door still won’t stay closed. New inner door did not come with a catch as it should. Ordering correct part. ; ordrng 1 W11126813 (INNER DOOR)