We serviced a
JENN AIR 50#IM 18' FS
Model JUIFX15HX01
Near Clay, NY 13088
Chuck G
Job Details: 04/10/2023
"Replaced drain pump , tube , clamps and leg. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Syracuse, NY 13208
Chuck G
Job Details: 04/10/2023
"Fresh food compartment not cooling. Freezer temp 2.3, deli drawer/produce bins temps 34.3 fresh food 54.4. I found that someone has cut into all the air tower vents to open them up preventing the air flow to make it up the air tower. I used sealed putty to block the vents that was cut out enabling the air flow to make it up the air tower. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Warners, NY 13164
Chuck G
Job Details: 04/10/2023
Customer canceled service.
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Memphis, NY 13112
Chuck G
Job Details: 04/10/2023
"Upon replacing compressor i discovered that the suction port was 10mm. Ordering 10/8 W11504413, 10/6 W11504414 and 5NK W11506623. ; ordrng 1 W11504413 (10/8) and 2 W11504414 (10/6)s and 1 W11506623 (5NK line)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 03/30/2023
"Customer stated washer is shaking/vibrating excessively. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Ran Drain and spin, found front left foot tapping on floor, adjusted front left foot, washer stopped vibrating excessively. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14611
Andres V
Job Details: 03/30/2023
I replaced the single valve. Tested it unit is dispensing water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Spencerport, NY 14559
Dave L
Job Details: 03/30/2023
Documented temperature concerns with techline Sr7736064246. Put a data logger in the freezer to get temperature average data at recommended setting. Returning with bi metal. ; ordrng 1 W11577969 (Bi metal harness)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BB2
Near Rochester, NY 14621
Andres V
Job Details: 03/30/2023
Customer stated unit is not baking or broiling. I diagnosed unit found ignitor getting voltage but not lighting. I called extended warranty company for approval for job they approved the replacing of the ignitor and gave me a confirmation number to request payment (175406). Unit is now working properly. ; used 1 12400035 (Ignitor kit) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
James
Job Details: 03/30/2023
Replaced control and inspected door harness. Found no damaged wires. Customer is to monitor. Left harness.
We serviced a
WHIRLPOOL COOKTOP
Model WGE745C0FS05
Near Rochester, NY 14612
Dave L
Job Details: 03/30/2023
Replaced right front burner switch due to burner not cycling as designed. New switch tested ok. ; dspstn on spec-tagged invntry: 1 WPW10312185 SWITCH-INF
We serviced a
KENMORE WASHER
Model 110.49962602
Near Rochester, NY 14626
Dave L
Job Details: 03/30/2023
Replaced torn bellows. Tested ok. ; ordrng 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Webster, NY 14580
Andres V
Job Details: 03/30/2023
"Customer stated that unit was shaking to the point that it damaged the cavity of the unit. I diagnosed unit checked for error codes but did not find any stored. I was able to bend side panel back in place. I ran a high spin speed with some wet towels to see how unit would act. Unit ran cycle successfully without any abnormal shaking. When I pushed basket down I was able to touch the floor, I reccomend replacing the suspension rods. ; ordrng 1 W11400156 (Suspension rods)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Rochester, NY 14617
Dave L
Job Details: 03/30/2023
"Replaced open sump motor. Whirlpool auth for labor only attached in sticky note. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Webster, NY 14580
Andres V
Job Details: 03/30/2023
Customer stated unit would not drain. I diagnosed unit found drain hose to have a blockage. I cleared out hose and tested unit. Unit is now draining. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Webster, NY 14580
Dave L
Job Details: 03/30/2023
"Replaced failed compressor. Unit began cooling after repair. Customer to monitor; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near Rochester, NY 14624
Dave L
Job Details: 03/30/2023
"Replaced worn idler pulley. Belt and rollers were is great shape. Unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Irondequoit, NY 14617
Andres V
Job Details: 03/30/2023
Helped James with tub replacement.
We serviced a
MAYTAG DRYER
Model MEDB850YW
Near Churchville, NY 14428
Dave L
Job Details: 03/30/2023
"Replaced worn belt idler and inspected unit for wear. Unit tested ok.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW07
Near Brockport, NY 14420
Dave L
Job Details: 03/30/2023
Replaced interlock assembly due to a broken door switch. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14622
James
Job Details: 03/30/2023
Rh gasket torn. Replaced gasket and molded with heat gun.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near New Hartford, NY 13413
Chuck G
Job Details: 03/30/2023
No codes. Harness connector on stator was damaged and rubbing on the rotor. Replaced stator motor. Removed heater and reinstalled. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Clinton, NY 13323
Chuck G
Job Details: 03/30/2023
Customer states unit is making a groin noise and still washes. Process of elimination wash motor works normal. No stored codes. Noise comes only upper wash arm activations. ; ordrng 1 W10872558 (Fill tube) and 1 W11039869 (Upper spray arm) and 1 W11039888 (Retainer pin) and 1 W10892836 (Docking reta) and 1 W10892835 (Docking reta) and 1 W11545334 (Upper sray arm assembly)
We serviced a
MAYTAG DRYER
Model MGD3100DW0
Near Marcy, NY 13403
Chuck G
Job Details: 03/30/2023
Lint screen wouldnt fully seat into lint shoot. Found heavy blockage of lint preventing it from seating properly. Removed blockage and now lint trap seats properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rome, NY 13440
Chuck G
Job Details: 03/30/2023
Husband cancelled service at the door stated he was not aware the washer was not working. Did not let us in to inspect.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Oneida, NY 13421
Chuck G
Job Details: 03/30/2023
Customer stated they would start a cycle and almost immediately go to end. Calibrated unit and got code f7e1 replaced shift actuator and cleared codes. Retested everything works good after diagnotics cycle. No return codes.; used 1 Wpw10006355 (Shift actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Oneida, NY 13421
Chuck G
Job Details: 03/30/2023
"Rand test no stored error codes, check for water leaks nothing visible, check for noises everything sounds normal and no cracks in the tub. Everything works good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT1SHTXMT04
Near Rochester, NY 14621
James
Job Details: 03/30/2023
Unit not defrosting. Thermostat closed and heater at 30 ohms. Need defrost control. ; ordrng 1 Sh15
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Rochester, NY 14617
James
Job Details: 03/30/2023
Replaced control and bake element. Tested unit successfully. One year warranty on repair.
We serviced a
KITCHENAID OVEN
Model KEBK101SSS00
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/30/2023
Oven does not heat. Found that cooling fan is not running and thermal fuse tests open. Ordering fuse and cooling fan.; ordrng 1 WP8304452 (Thermal Fuse) and 1 WP8303972 (Cooling Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Macedon, NY 14502
Jeremy
Job Details: 03/30/2023
Unit !making grinding noise during agitation. Found oil leaking from gearcase. Replaced slider and gearcase. Unit checks good.; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Fairport, NY 14450
Jeremy
Job Details: 03/30/2023
"Ice maker is not cycling. Verified voltage to icemaker. Replaced icemaker, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Irondequoit, NY 14617
James
Job Details: 03/30/2023
"Replaced tub, suspension and bellows. Tested diagnostics and rinse and spin. New unit is not shaking like previous. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Farmington, NY 14425
Jeremy
Job Details: 03/30/2023
"Unit not draining. Found that drain pump is failing intermittently. Replaced drain pump, unit tested good. If problem persists, replace main control(W11305303).; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Victor, NY 14564
Jeremy
Job Details: 03/30/2023
"Doors are uneven and bottom of right door does not seal. Adjusted leveling legs to get doors even on top and bottom but right door still does not seal. Quoted for door replacement, customer wants to consider options before proceeding with repair.; rqstng P&A on 1 W10919633 (Door (DIRECT SHIP TO CUSTOMER)) and 1 Sh18 (Shipping)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14618
Josh Henchen
Job Details: 03/30/2023
"Customer stated drain hose vibrates so bad during high speed spin which is secured to hot water it vibrates the whole hot water line/piping. Checked and found no codes, Ran diagnostic cycle all functions as expected."
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Rochester, NY 14618
Josh Henchen
Job Details: 03/30/2023
"Customer stated unit was dripping from both sides of door. Checked and found build up on Gasket, bottom door seal cracked, replaced gasket and ordering bottom door seal WPW10497235.; ordrng 1 WPW10497235 (Bottom door seal), dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ
Near Rochester, NY 14610
Josh Henchen
Job Details: 03/30/2023
"Customer stated dishes are not being cleaned. Checked and found F4E3,F2E1,F7E1. Ran diagnostic cycle, pump &Motor failing. Replaced pump and motor, tested, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/30/2023
Customer stated door was dented. Checked and found door dented in center of entire door and bent at bottom center. Ordering door Panel W10671878.; ordrng 1 W10671878 (Stainless door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ
Near Cazenovia, NY 13035
Chuck G
Job Details: 03/30/2023
Ordered UI ; schdld next appmnt for 4/6 THU 8-10
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/29/2023
Helped 58 with stacked unit.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rochester, NY 14610
Andres V
Job Details: 03/29/2023
Replaced the inner gasket. Tested unit and watched for leaks on the inner door. Unit is now working properly ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Honeoye, NY 14471
Josh Henchen
Job Details: 03/29/2023
"Replaced bellows due to damaged bellows, need 2nd man to remove dryer to get to dispenser.; schdld next appmnt for 3/31 FRI !"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SBL02
Near Fairport, NY 14450
Jeremy
Job Details: 03/29/2023
Microwave is not heating. Checked and found faulty magnetron. Ordering magnetron and inverter board to have on hand.; ordrng 1 W11346197 (Magnetron) and 1 Sh15 (Shipping) and 1 W10217711 (Inverter)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/29/2023
"Stator is out of phase causing moisture on back of tub and dripping onto floor from vent. Replaced stator, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near West Henrietta, NY 14586
Jeremy
Job Details: 03/29/2023
"Bail arm on icemaker is getting stuck causing icemaker to not cycle. Replaced icemaker, unit tested good. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Syracuse, NY 13224
Chuck G
Job Details: 03/29/2023
Product belongs to Rent-a-Center customer is still renting unit could not verify actual goods date in entitlement unable to proceed with repair
We serviced a
WHIRLPOOL OVEN
Model WFG320MOBS3
Near Syracuse, NY 13224
Chuck G
Job Details: 03/29/2023
Installed new door gasket and replaced defctive oven ignitor. Tested unit everything works good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13208
Chuck G
Job Details: 03/29/2023
Customer stated dryer takes a very long time to dry clothes. Performed airflow test exhaust was connected to a sock that was causing restriction and failed the test. Remove the sock retested airflow is normal unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 03/29/2023
"Stored codes f2e1, f7e4, f7e3. Confirmed previous replaced shifter was faulty, and replaced again motor operates normal and shifter now functions. Retested and no stored codes everything functions good; used 1 WPW10006355 (Shifter) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Salina, NY 13088
Chuck G
Job Details: 03/29/2023
Diag found stored code f0e2 oversuds cleared code ran diag everything passed. Customer stated washer was shaking and found unit off balance. Adjusted legs and tested under weight everything works good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near East Syracuse, NY 13057
Chuck G
Job Details: 03/29/2023
Replaced bottom coupling and spring for ice auger and ice bucket assembly. Tested and everything works good
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
James
Job Details: 03/29/2023
Replaced pressure hose and tested. Code did not reappear. Customer is to monitor.
We serviced a
WHIRLPOOL COOKTOP
Model WGE745C0FS05
Near Rochester, NY 14612
Dave L
Job Details: 03/29/2023
Front right burner switch is not cycling properly. Ordering switch; ordrng 1 WPW10312185 (Switch rf)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14626
Dave L
Job Details: 03/29/2023
Hot water side of valve was damaged and no longer attached to the valveBody. Replaced valve assembly. ; dspstn on spec-tagged invntry: 1 W11210459 VALVE
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Rochester, NY 14624
Dave L
Job Details: 03/29/2023
Block has thermal damage due to a loose cord. Ordering block and cord; ordrng 1 WPW10245259 (Block) and 1 PT220 (Cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1PHKXPQ
Near Rochester, NY 14620
Dave L
Job Details: 03/29/2023
Customer states defrost drain freezes intermittently. Has been defrosted already. Drain tube is clear. Quoted for drain kit. Customer is going to attempt to repair themselves.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14620
Josh Henchen
Job Details: 03/29/2023
Customer stated front door was damaged. Checked and found front door panel damaged in center left side. Ordering door panel W11613483.; ordrng 1 W11613483 (Front panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
Jeremy
Job Details: 03/29/2023
"Replaced seized compressor, vacuumed system below 500 microns and charged unit. Unit tested good.; dspstn on spec-tagged invntry: 1 W11504419 COUPLER 1 W11504420 COUPLER BR 8X6 , and 1 W11506623 COUPLER BR 10.5X8"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Geneva, NY 14456
Andres V
Job Details: 03/29/2023
Customer stated that unit was not making ice for a week but yesterday is started too. When I arrived unit had a bin full of ice and their was water in the ice maker mold. I did take ice maker off and checked fill tube. I could not find out why unit was not making ice for that week and now it's working. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Rochester, NY 14623
Josh Henchen
Job Details: 03/29/2023
"Customer stated washer still shaking. Checked and found no error codes. Ran diagnostic cycle, found washer undeveloped causing excessive shaking, leveled washer, Ran Drain and spin, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14607
Dave L
Job Details: 03/29/2023
Replaced and programmed failed jazz board. Tests ok; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Churchville, NY 14428
Dave L
Job Details: 03/29/2023
Coin stuck in dryer fin. Was able to fish out from inside. Tests ok. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
Dave F
Job Details: 03/29/2023
Helped 58 with sealed system
We serviced a
JENN AIR OVEN
Model JDS1750ES1
Near Williamson, NY 14589
James
Job Details: 03/29/2023
Replaced control and preheated oven successfully. One year warranty on repair.
We serviced a
KITCHENAID 50#IM 18' FS
Model KUID308ESS1
Near Penfield, NY 14526
James
Job Details: 03/29/2023
Unit making too much ice. Thermistor tested out of spec. Replaced thermistor. Customer is to monitor if problem persists replace control
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Penfield, NY 14526
James
Job Details: 03/29/2023
"Unit squeaking and not heating. Replaced rollers and idler. Tightened cabinet screws and replaced gas coils. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 279834 (Coil) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Spencerport, NY 14559
Dave L
Job Details: 03/29/2023
Replaced stripped motor. Tested ok
We serviced a
WHIRLPOOL DRYER
Model MGD5100DW0
Near Penfield, NY 14526
James
Job Details: 03/29/2023
Ui stuck on one cycle no buttons working. Disconnected uiand retested with no improvement. Need ui. Customer going to replace unit.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14609
James
Job Details: 03/29/2023
"F3E1 and door locked. Cleared pressure hose and unlocked door. Ran rinse and spin cycle. Found no issues. If problem persists order W11044559, WPW10448876, and W10903220"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Geneva, NY 14456
Andres V
Job Details: 03/29/2023
Customer stated unit was not spinning out. I diagnosed unit found error code for long fill. I was unable to hook unit up to water. I did check lid lock made sure unit spun and agitated. I put unit into a drain and spin unit responded to commands and is working.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14617
James
Job Details: 03/29/2023
Unit intermittent to unlock. Tested unit and pump was running slow. Found no obstruction inside. Replaced pump and tested. If problem persists order WPW10443885; used 1 Wpw10605427 (Pump) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Geneva, NY 14456
Andres V
Job Details: 03/29/2023
"Customer stated that unit was not working did not mention anything specific. I was limited on my diagnostic because theirs no water hookups at Lowe's. I checked error codes and did not find any. I put unit in a manual test mode and was able to get unit to spin and agitate, unit is also locking. I checked underneath unit for anything unusual but did not see anything."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Lyons, NY 14489
Andres V
Job Details: 03/29/2023
I replaced the water valve. Tested it on a manual test mode then started a normal cycle. Unit is now working properly. ; dspstn on spec-tagged invntry: 2 W11165546 VALVE
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Lyons, NY 14489
Andres V
Job Details: 03/29/2023
I replaced the soap dispenser. Tested it on a drain and spin with extra rinse on. Unit is working properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newark, NY 14513
Andres V
Job Details: 03/29/2023
"Customer stated unit was stuck on wash cycle.i checked error codes found codes for faulty lid lock and motor. I diagnosed unit found lid lock will not lock. I replaced the lid lock and tested unit but when it got to the spin cycle it was spinning very slowly. Unit needs new motor. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor), used 1 W11307244 (Lid lock) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Fayetteville, NY 13066
Chuck G
Job Details: 03/29/2023
"Stored cods f3e3 water temp inlet issue, f0e3 overload surcharge. First code cust has a tankless set up so indemand is slow to apply. Overload cust paused cycle in middle of fill and reset after later so it over filled per customer. Ran diag tests everything runs good all noises are normal.. Recalibrated the unit"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newark, NY 14513
Andres V
Job Details: 03/29/2023
Customer stated unit was not agitating. I diagnosed unit found that unit is not filling up with water because drain hose is on the ground going to sump pump and all the water is draining out. Customer needs to get drain hose in a stand pipe.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Marion, NY 14505
Andres V
Job Details: 03/29/2023
Replaced the drain pump and tested unit. Unit is working properly now. I also cleared out all error codes.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Josh Henchen
Job Details: 03/29/2023
"Customer stated they had an F2E2 code. Checked and found F2E2. Ran diagnostic cycle after spin cycle F2E2 popped up, tried to reseed connections and test with same result. Ordering UI assembly W11478526.; rqstng P&A on 1 W11478526 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
James
Job Details: 03/28/2023
No defrost. Sensor open in diagnostics. Ran heater. Found heater wire disconnected from molex connection. Removed connector. Techline said heater harness has to be replaced Sr7734853976Customer contacting customer service for replacement ; ordrng 1 W11650660 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Webster, NY 14580
James
Job Details: 03/28/2023
Unit gives ling drain error need pump cleaned. Doir bushings worn. Replace fill hoses with truck stock. ; ordrng 2 WPW10208398 (Hinge cap)s and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ07
Near Webster, NY 14580
James
Job Details: 03/28/2023
Unit drones and freezer icemaker not cycling. Manually cycled icemaker and it runs for a few seconds and dies. Tested diagnostics and freezer fan is vibrating. Need icemaker and evap fan. ; ordrng 1 W11556926 (Icemaker) and 1 WP2169142 (Blade) and 1 W11024089 (Fan motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Ontario, NY 14519
James
Job Details: 03/28/2023
Replaced pump and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, NY 14621
Josh Henchen
Job Details: 03/28/2023
"Customer stated lid locked, wouldn't drain water. Checked and found wire harness at connector snapped off along with cover. Ordering wire harness W11590868 and drain pump W11399437.; ordrng 1 W11590868 (Harness) and 1 W11399437 (Drain Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Phoenix, NY 13135
Chuck G
Job Details: 03/28/2023
Replaced compressor. Vacuumed unit down to 390 microns. Charged unit with 54 grams of R600. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Rochester, NY 14621
Josh Henchen
Job Details: 03/28/2023
"Customer states washer is making loud noise and not washing properly. Checked and found no codes, Ran diagnostic cycle, all functions as expected. Ran Drain and Spin noticed a grinding noise, looked under washer gearcase is leaking oil, belt, actuator and clutch covered in oil. Ordering Gearcase W11454741, Clutch W10721967, actuator W10913953, and belt WPW10006384; rqstng P&A on 1 W11454741 (Gearcase) and 1 W10721967 (Clutch) and 1 W10913953 (Actuator) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14617
Andres V
Job Details: 03/28/2023
"Customer stated unit was not washing dishes. I diagnosed unit found error code for faulty pump. I replaced the sump and pump started a normal cycle. Unit is working properly, I did clear error code. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Rochester, NY 14626
Andres V
Job Details: 03/28/2023
Replaced the burner assembly and the sensors. I tested unit making sure it was getting hot and valve staying open. Unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14612
Andres V
Job Details: 03/28/2023
Customer stated that unit would not start. These new unit has a two step process to start a cycle. I showed customer the new method of starting cycle. I also checked error codes I did not find any stored. Unit started cycle properly and is working correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 03/28/2023
Replaced pump assembly and tested. Found no issues.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Phoenix, NY 13135
Chuck G
Job Details: 03/28/2023
Installed new main pcb tested unit oven lights now. Everything works good
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near West Monroe, NY 13167
Chuck G
Job Details: 03/28/2023
Customer states oven wont preheat. Igniter was tested bad and replaced igniter. Tested unit and oven preheated no issues.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 03/28/2023
Replaced heater and tested. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Mexico, NY 13114
Chuck G
Job Details: 03/28/2023
Customer complaint is water dispenser is consistently leaking. Two different companies have replaced water valve didnt fix issue. Unit has water in dispense area. Poured multiple cups and no drip present. Checked for air in lnes there is no conaistent drip to duplicate issue
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Irondequoit, NY 14609
James
Job Details: 03/28/2023
Replaced harness and tested. Convection element turns on as soon as cycle is selected. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Oswego, NY 13126
Chuck G
Job Details: 03/28/2023
Customer complaint starts cycle makes hum sound and goes to complete. Diag found f7e1 error code tested bad capacitor replaced capacitor recalibrated the unit and tested everything works good; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Sterling, NY 13156
Chuck G
Job Details: 03/28/2023
"Not cooling. Upon arrival unit was off. I pugged in. Compressor drawing .31 amps. Discharge line is not warm , evap has little frost indicating a leak. Ordering compressor W11580057, drier W11109499, evap W11578004 and lokrings ; ordrng 1 W11580057 (Compressor) and 3 W11506619 (8nk)s and 1 W11578570 (7/4.5) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8) and 1 W11578004 (Evap) and 1 W11504450 (4/1.8) and 1 W11506635 (Access valve) and 2 W11504416 (8.5/6)s and 1 W10898074 (Lokring prep)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW07
Near Brockport, NY 14420
Andres V
Job Details: 03/28/2023
Customer stated that unit would not start. I diagnosed unit found one of the switches to have fallen apart making microwave think door is open when it's not. Unit needs new interlock. ; ordrng 1 W11493414 (Interlock)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC1
Near Rochester, NY 14624
Josh Henchen
Job Details: 03/28/2023
"Replaced gearcase due to oil leaking. Ran Calibration and diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Spencerport, NY 14559
Andres V
Job Details: 03/28/2023
Customer stated unit was not filling with water and agitator sounded slow. I diagnosed unit checked error codes but did not find any stored. I ran a diagnostic cycle successfully. I then started a normal cycle with lid strike in lock and door open so I could see how much water it filled with and see how it agitated. Unit filled properly and was agitating correctly.