Service History 98 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Spencerport, NY 14559

Dave L

Job Details: 09/15/2022

"Oven will not operate. Unable to power up regulator. SelfClean lock will not energize ordering control, dsi, and regulator; rqstng P&A on 1 W11162730 (Dsi board) and 1 WPW10602001 (Regulator) and 1 W11258611 (Control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ

Near Brockport, NY 14420

Dave L

Job Details: 09/15/2022

Unit will not heat. Ordering magnetron; ordrng 1 W10754299 (Magnetron)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 09/15/2022

"Replaced gearcase, cam, belt, motor and capacitor for motor not running and gearcase leaking oil. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

MAYTAG WASHER

Model MVWT565FW1

Near Brockport, NY 14420

Dave L

Job Details: 09/15/2022

Replaced worn suspension rods. Calibrated and tested. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, NY 14589

Andres V

Job Details: 09/15/2022

"Replaced ice maker. Put unit back together, filled ice maker with test 45. Informed customer that ice can take up to 24hrs to produce."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Williamson, NY 14589

Andres V

Job Details: 09/15/2022

Customer got a hold of me and said he has to reschedule for Friday.; schdld next appmnt for 9/16 FRI !

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Syracuse, NY 13211

Chuck G

Job Details: 09/15/2022

"Customer stated that unit is too noisy. I had the customer start a normal cycle with a load of laundry before arrival , upon arrival the unit was on rinse, i witnessed the spin and saw nor heard nothing unusual. I made sure unit was level and calibrated unit. I explained to the customer about cycle selection, mixed loads, how to load the unit and that a vibration is normal before the load balances out. Unit tested good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/15/2022

"Replaced control and actuator. Ran diagnostic no codes. Tested washer with load of laundry on normal cycle, washer checks good."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, NY 14609

Andres V

Job Details: 09/14/2022

Customer stated that unit yesterday was not heating but today it is. I took off back panel and checked connections found one connection to be loose. Pushed connection back in. Tested unit and it is still heating correctly.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rochester, NY 14623

Josh Henchen

Job Details: 09/14/2022

Customer stated center fresh food drawer had cracked. Checked and found 2 Cracks in crisper drawer. Ordering new Crisper drawer W11244431; ordrng 1 W11244431 (Crisper drawer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Rochester, NY 14612

Dave L

Job Details: 09/14/2022

Replaced ice maker due to lost position error. Tested ok; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14612

Dave L

Job Details: 09/14/2022

The ice maker will not harvest. Found lost position error in diagnostics. Ice maker completed diagnostic harvest cycle and filled normally. Power cycled unit. Ordering ice maker; ordrng 1 W11579560 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liverpool, NY 13088

Chuck G

Job Details: 09/14/2022

"Customer stated that the unit will only spin out load on bulky items and spin out on Deep water, normal and casual -clothes are coming out wet. Error code F0E5-off balance load. I inspected unit and everything tested good, its working as intended. I ran a normal cycle with a load of laundry and witnessed the unit shaking violently upon entering a spin. I called tech support and they had me preform a shock test , dampers tested bad. Ordering dampers W11130362 SR7734589658; rqstng P&A on 1 W11130362 (Dampers)"

We serviced a

WHIRLPOOL COIN-OP WASHER

Model CAE2745FQ1

Near Marietta, NY 13110

Chuck G

Job Details: 09/14/2022

Customer stated that they were hearing a clicking sound. After inspecting unit i discovered that the lid lock tested bad. Ordering lid lock WPW10482836. ; ordrng 1 WPW10482836 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Jamesville, NY 13078

Chuck G

Job Details: 09/14/2022

"Customer stated that unit is not freezing or cooling. After inspecting unit i found that Evap had a massive ice buildup, i steamed out the ice and confirmed that the heater is operating. Replaced freezer thermistor WPW10383615. Also found that the ice buildup has pulled a wire out of the heater connector, i was able to reinstall it but only for a temporary fix as it is not a sable connection. Ordering fan harness W11581973; ordrng 1 W11581973 (Harness), used 1 WPW10383615 (Freezer thermistor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, NY 14626

Dave L

Job Details: 09/14/2022

Found e5 error in diagnostics. Temps checked ok. Ice dumped fromMold in diagnostics. Power cycledUnit and ran forced defrost. Ordering ice maker. ; ordrng 1 W11579560 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14623

Jeremy

Job Details: 09/14/2022

Unit will not start a cycle. Ran diagnostic cycle and found that motor just hums but doesn't turn. Ordering motor and capacitor.; ordrng 1 W11395618 (Run Capacitor) and 1 W11026785 (Motor)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/14/2022

Replaced console. Calibrated unit. Tested in auto-diagnostic. All operations normal.

We serviced a

JENN AIR DISHWASHER

Model JDB8200AWS0

Near Pittsford, NY 14534

Jeremy

Job Details: 09/14/2022

"Customer stated unit would shut off after starting a cycle. Ran diagnostic cycle and all functions check. Inspected wiring on door and found broken wire. Repaired wire, unit checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Pittsford, NY 14534

Jeremy

Job Details: 09/14/2022

"Customer stated unit would not spin. Found stripped basket hub and splines on transmission shaft worn. Replaced hub so customer could use washer. Ordering gearcase, cam, and belt.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (CAM) and 1 W11239857 (Belt), used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/14/2022

Replaced door latch assembly. Dishwasher checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Scottsville, NY 14546

Dave F

Job Details: 09/14/2022

"Compressor wattage 65 watts full ramp. 39 psi equalized. Fresh food low side 3 and 80 high side . Freezer 0 low side and 60 high . Filled unit with 140 psi of nitrogen heard chirping coming from cabinet. Called techline SR 7734588346 . Techline deemed unit unrepairable and will submit to engineering. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11506635 VALVE 1/4' , 1 W11504420 COUPLER BR 8X6 , 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , and 1 W11504432 COUPLER BR 6X5"

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near Rochester, NY 14620

Ray Benedetto

Job Details: 09/14/2022

Food is freezing in fridge side. Found Damper door making loud mechanical sound and continuously opening and closing. Ordering Damper for repair.; ordrng 1 W10814173 (Damper)

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Ontario, NY 14519

James

Job Details: 09/14/2022

Unit still developing condensation in ff section. Doors won't self close. Adjusted wheels so doors close. Sealed liner of FF and freezer with silicone. Customer is to monitor.

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ10

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/14/2022

"Customer complaint was when they enter 90 secs. The display changes to 1:30. Checked and found no codes. Ran microwave for 90 secs with a mug of water, heated as expected. I informed them that it was just changing to 1 minute and 30 secs which is 90 secs. Microwave checks good."

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/14/2022

"Customer stated they are having the same problem as before repair. Checked and found F6E9. Prior ref # 7733227821, spoke to Drew at Techline and tested P3 n P6 120v to both. Found film harness/wire as cause to F6E9 code. Ordering harness/wire WPW10318787.; ordrng 1 WPW10318787 (Harness. Wire)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM05

Near Newark, NY 14513

Jeremy

Job Details: 09/14/2022

Replaced water valve for not closing. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Webster, NY 14580

James

Job Details: 09/14/2022

Unit not cooling after repair. Found pinhole on evap behind thermistor. Need evap repair ; ordrng 1 W11492867 (Coil evap) and 2 W11506620 (Lok 8)s and 2 W11504424 (8 1.8)s and 2 W11504423 (8 2)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWA01

Near Rochester, NY 14625

Andres V

Job Details: 09/14/2022

Replaced ice maker. Once maker was installed I heard it call for water. Informed customer that it can take up to 24hrs to produce ice.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Irondequoit, NY 14617

Dave L

Job Details: 09/14/2022

Replaced bellow that was torn

We serviced a

WHIRLPOOL WASHER

Model LA6058XSW2

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2022

Replaced broken motor coupler

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Ogden, NY 14559

Dave L

Job Details: 09/14/2022

Called for auth for Gearcase and suspension. FED and a going to replace the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX998SIBE01

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2022

Unit is not cooling. Found no charge on the low side. Pressurized with nitrogen. Was unable to locate the leak. The customer is going to replace

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ05

Near Webster, NY 14580

Andres V

Job Details: 09/14/2022

Replaced fan. Once I plugged fan in it turned on. Put unit back together.

We serviced a

WHIRLPOOL COOKTOP

Model WFE530COES0

Near Penfield, NY 14526

James

Job Details: 09/14/2022

Unit throws f1 error. Need control. ; ordrng 1 W11122539 (Control) and 1 Sh15 (undefined)

We serviced a

MAYTAG WASHER

Model MHWE201YW00

Near Webster, NY 14580

Andres V

Job Details: 09/14/2022

"Customer stated unit was giving her F9E1 error code. Error code is for slow drain, I took bottom panel off and found filter to be clogged. Cleaned filter out, tested unit on a diagnostic mode. Unit drained properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Rochester, NY 14609

Josh Henchen

Job Details: 09/14/2022

Customer stated dishwasher had stopped draining the water. Check and found water sitting In tub of dishwasher. Cleared debris blockage in pump and tested unit. Dishwasher checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model MOWC0

Near Rochester, NY 14605

Josh Henchen

Job Details: 09/14/2022

Unable to verify model due to tag being faded and damaged. Informed customer on the cleaning of filter and tray to help with performance. Customer is looking into new dishwasher.

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Brockport, NY 14420

Dave L

Job Details: 09/14/2022

Unit will not heat due to a broken Ignitor ordering Ignitor; ordrng 1 279311 (Ignitor)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

James

Job Details: 09/14/2022

Unit running pump non stop. Reset control and ran calibration. Customer is to monitor. If problem persist replace control

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Webster, NY 14580

Andres V

Job Details: 09/14/2022

"Customer stated unit would not respond to commands. I diagnosed unit and found error code F6E2 for communication error between ACU and UI. When I put unit Into a diagnostic mode it would not respond to commands. Unit needs a new UI, I have customer a quote for repair but they did not want to do it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Pittsford, NY 14534

Dave F

Job Details: 09/14/2022

Unit not running . Wont go into diagnostics or try to turn on . Needs new jazz board . Ordering part ; ordrng 1 W10503278 (control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14610

Ray Benedetto

Job Details: 09/14/2022

Replaced filter housing. Water still not working. Need to come back with water valve for further troubleshooting. Techline called SR7734588539.; ordrng 1 WPW10341320 (Water Valve)

We serviced a

KENMORE WASHER

Model 110.21302013

Near Farmington, NY 14425

Jeremy

Job Details: 09/14/2022

Customer stated unit has a bad smell and not draining properly. Found impeller is loose on drain pump causing slow drain. Smell was from dead mouse under washer. Ordering drain pump.; ordrng 1 WPW10276397 (Drain Pump)

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Fairport, NY 14450

Dave F

Job Details: 09/14/2022

"Operating thermostat was bad replaced and have heat now but noticed that cycle position in the timer is not heating . Unit needs new timer W10436308; ordrng 1 W10436308 (timer), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS04

Near Fairport, NY 14450

Dave F

Job Details: 09/14/2022

Over elements are not working . Tested in diagnostics no heat either upper or lower . Can hear control relays clicking but no heat . Suspecting that the fuse on the rear of the main has blown . Ordering controls and fuse for rear . Will need to check power and make sure that is good . Not charging for parts until knowing what is needed . ; ordrng 1 W11179310 (cntrl-elec) and 2 WP4449751 (thrmst-fix)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/14/2022

Unit only made one batch of ice after last repair. Verified water was going into left door and was able to get the ice maker to fill. Ordering ice maker to repair.; rqstng P&A on 1 W10873791 (Ice Maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Syracuse, NY 13210

Chuck G

Job Details: 09/14/2022

"Customer stated that freezer is freezing but refrigerator is not cooling. I inspected unit and found that fan was not working causing ice buildup on the evaporator, i found that the fan connection was not firmly connected, reconnected fan and it started to work, removed ice with steamer . I asked customer to monitor and call if issue persists. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ

Near East Syracuse, NY 13057

Chuck G

Job Details: 09/14/2022

"Customer stated that unit is not working properly. After inspecting unit i discovered that the customer has a mouse infestation and i found that parts of the harness has been chewed. Units wash motor is humming indicating that the sump needs to be replaced. Unit needs a new harness, control and sump & motor. I explained to the customer that an infestation is not covered up the warranty and they can contact whirlpool."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Hamlin, NY 14464

Dave L

Job Details: 09/14/2022

The drive hub is stripped preventing spin. Transmission spline is worn and will need to be replaced ordering gear case and hub; rqstng P&A on 1 W11454734 (Gear case) and 1 W10528947 (Hub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Victor, NY 14564

Jeremy

Job Details: 09/14/2022

Replaced icemaker for no ice production. Unit checks good.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ02

Near Webster, NY 14580

James

Job Details: 09/14/2022

Unit leaking after repair. Found valve assembly leaking from wgere solenoid attaches to valve. Need dual valve ; ordrng 1 W11482383 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW

Near Syracuse, NY 13211

Chuck G

Job Details: 09/14/2022

Customer stated that the screws holding the door hinges are stripped. After inspecting the unit i discovered that the screws are not stripped as they are Allen head screws. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14609

Andres V

Job Details: 09/14/2022

Replaced lid lock. Tested unit in a diagnostic cycle. Lid locks and is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Camillus, NY 13031

Chuck G

Job Details: 09/14/2022

"Customer stated that unit will shake and not finish a cycle. No codes. After inspecting the unit i discovered gearcase oil causing the unit to make a grinding sound. I also discovered that the hub was stripped causing the unit to shake. Ordering gearcase W11454734, cam W10721967, belt W11239857, hub W10528947 and Washplate W10752283; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10528947 (Hub) and 1 W10752283 (Washplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Camillus, NY 13031

Chuck G

Job Details: 09/14/2022

Customer stated that unit would not start a cycle. I inspected unit and found hot water valve was not on. I calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. I started a quick wash cycle in with the unit started cycle with no issues. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Victor, NY 14564

Dave F

Job Details: 09/14/2022

Fan has some ice build up on the fan cover . Customer has everything closed up inside unit no excess moisture. Door gaskets are sealing . Moisture control is on and temps are set to recommended. Called techline SR 7734582372 went over a few things about what it could be but everything checked ok no issues . This is our 4th trip here . There was no recommendations on anything to replaced to correct issue . Customer will contact customer service.

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Rochester, NY 14617

James

Job Details: 09/14/2022

Replaced control panel parts and tested. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, NY 14621

James

Job Details: 09/14/2022

"Replaced heater, belt, and rollers. Tested unit and verified operation. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, NY 14613

James

Job Details: 09/14/2022

Ff section not cooling. Lower trim wont stay in place on ff door. Found evap frozen causing no cool. Diagnostics wont start. Door liner is cracked so trim wont stay in door. Trim damaged. ; ordrng 1 W11443921 (Control) and 1 WPW10384183 (Thermistor) and 1 LW10916047 (Door) and 1 W11606660 (Trim)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near East Rochester, NY 14445

Ray Benedetto

Job Details: 09/14/2022

"Bottom of freezer cavity full of ice. Thawed out all ice in freezer and behind evap cover. Found drain tube clogged. Replaced drain tube per Service Pointer W10632338E, S38253. Verified water drained with obstruction.; used 1 W10619951 (Drain Tube) from stock"

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Hilton, NY 14468

Dave L

Job Details: 09/14/2022

Customer states washer would not start. Was unable to recreate issue. ATEC warranty

We serviced a

GE WASHER

Model GNW128PSMOWW

Near Rochester, NY 14609

Andres V

Job Details: 09/14/2022

Customer stated unit would not start. I diagnosed unit found that it was not draining causing unit not to start because it does not want to add more water. I used vaccum and drained water out then tested it again. Pump was clogged and is now cleared. If customer calls back WH23X28134

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Camillus, NY 13031

Chuck G

Job Details: 09/14/2022

"Replaced console, UI and jumper. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Rochester, NY 14619

Josh Henchen

Job Details: 09/14/2022

"Replaced Motor, Capacitor and drain pump. Ran diagnostic no codes, Ran normal cycle agitated and spins as expected. Drained water with no issue. Washer checks good."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/14/2022

"Replaced gearcase, belt, motor, safety guard, wash plate and cam. Tested unit, screeching noise eliminated. All operations normal. Calibrated unit.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W10902814 WASH PLATE , and 1 WPW10006384 BELT"

We serviced a

JENN AIR OVEN

Model JGRP548WP01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/14/2022

"Customer concerned about right oven not reaching set temperature. Could not recreate symptom. Set oven to 350 and it reached temp, verified with thermocouple. No error history. Customer will monitor."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/14/2022

Customer states unit shuts off mid cycle. Ran diagnostic test and got F8E1 error code long fill. Found hot water turned off. Advised customer that both hot and cold water need to be on.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 09/14/2022

Customer states they get F7E1 error code. Ran diagnostic test confirmed F7E1 error code. Missing tachometer signal. Replaced the actuator. Ran calibration cycle. Ran diagnostic test no codes. Unit is operating as designed. ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJB00

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/14/2022

Customer states freezer frosts up and won't cool. Found bad defrost thermistor. That is o non serviceable part without replacing the entire evaporator assembly. Customer will buy a new unit.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/14/2022

Customer states unit will not agitate. Found bad actuator. Replaced actuator. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Dansville, NY 14437

Jeremy

Job Details: 09/14/2022

Unit has F4E3 error. Found control is not sending voltage to wash motor and motor tests open for resistance. Ordering control and motor.; rqstng P&A on 1 W10906426 (Control) and 1 W11025157 (Motor and Sump)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Rochester, NY 14612

James

Job Details: 09/14/2022

97A long pond rd Unit non responsive. Disconnected ui and reconnected and everything started working. If problem persists replace W11165148

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8TXNGZBQ01

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/14/2022

Customer states door won't seal. Adjusted door and door gasket. Unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/14/2022

Customer states icemaker not working. Found icemaker doing nothing.will not work with any tests. Called techline they want the control and switch replaced SR# 7734582137 Ordering control and switch.; rqstng P&A on 1 W11212392 (Control) and 1 W11123943 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JB3

Near Lansing, NY 14882

Doug Balcom

Job Details: 09/14/2022

Replaced control. Ran test cycle. Unit is operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14620

Andres V

Job Details: 09/14/2022

"Customer stated unit was not heating. Diagnosed unit found igniter is getting 120v but not coming on, unit needs new igniter. I asked customer for proof of purchase and he told me his landlord had it but could not get ahold of him. I informed him we need that to prove unit is still under manufacturers warranty, once he sends us a pic of receipt we can go foaward with repair but until then we can't do anything. If he does send receipt to us order part W11176454."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Rochester, NY 14623

Josh Henchen

Job Details: 09/14/2022

"Received wrong Ignitor, ordering Bake Ignitor WP9758079. Will use spark module on return visit. Do not need broil ignitor.; schdld next appmnt for 9/16 FRI !"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/13/2022

Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock

We serviced a

KITCHENAID MICROWAVE

Model KMBS104EBL03

Near Avon, NY 14414

Jeremy

Job Details: 09/13/2022

"Replaced magnetron, control, diode and capacitor for no heat. unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near East Syracuse, NY 13057

Chuck G

Job Details: 09/13/2022

Customer has an extended warranty. I explained to him that the call was dispatched wrong and to call the phone number on his certificate of warranty so the call is dispatched correctly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

Andres V

Job Details: 09/13/2022

Customer is having the same ongoing issue where the FF evap frosts up. I called whirlpool to get this noted. I defrosted the evap and repositioned the thermostat and put a new zip tie on. Also changed the defrost setting to every 8hrs. Customer is to monitor. Sr 7734579308

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Pittsford, NY 14534

Dave F

Job Details: 09/13/2022

Drain tube was clogged and there is ice build up on floor of freezer on evap . Cleared the ice and cleared the drain tube . Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

Dave F

Job Details: 09/13/2022

"Fresh food evap frosted up on left side . Checked drain tube was clear. Freezer temp was around 0 where it was set . Ordering UI . Evap fan and harness . Clamp, service kit and evap cover . Follow service pointer W11092686 . Unit will need to be defrosted . ; rqstng P&A on 1 W11089931 (panel-ui) and 1 W11033168 (harns-wire) and 4 W11456069 (Clamp)s and 1 W11457241 (Service kit) and 1 WPW10501260 (cover-evap)"

We serviced a

MAYTAG WARMING DRAWER

Model MVW6230RHW0

Near Irondequoit, NY 14617

James

Job Details: 09/13/2022

"F7ee7 screeching noises. Foun hub stripped. Replaced hub and calibrated. Unit functions properly. ; used 1 Wpw10006355 (Actuator), 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Ontario, NY 14519

Andres V

Job Details: 09/13/2022

"Customer states that theirs frost built up on the face of the door. When I was in the home I did not see any but customer says that it happens later on in the day. She will be sending me a picture of the build up when it happens today for proof. ; ordrng 1 LW11026425 (Frzr door), states that autho needed"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Brockport, NY 14420

Dave L

Job Details: 09/13/2022

Repaired broken dryer vent

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Rochester, NY 14615

James

Job Details: 09/13/2022

Unit wont start cycle. Power to lid lock but will not lock. ; ordrng 1 WH08X32697 (Lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Penfield, NY 14526

James

Job Details: 09/13/2022

S15330 evap cover and controlUpper icemaker not working due to warm temperatures. Ff evap not defrosting. Need control and evap cover. Replaced lower icemaker and cycled in Diagnostics. One year warranty on repair. Paid in full. ; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Control)

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/13/2022

"Replaced drain pump. Tested on normal, drain and spin cycle and self-diagnostic. Machine is operating normal. Customer with be needed to be offset for the cost of the pressure sensor since the machine did not need it.; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Walworth, NY 14568

Andres V

Job Details: 09/13/2022

Replaced UI. Ran a diagnostic cycle successfully. Unit is working correctly.

We serviced a

MAYTAG DRYER

Model MED5630HC0

Near Williamson, NY 14589

Andres V

Job Details: 09/13/2022

Customer stated unit was not heating. Diagnosed unit and found heating element had no continuaty. Ordering element.; ordrng 1 WP3387747 (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rochester, NY 14610

James

Job Details: 09/13/2022

Replaced damper and tested. Damper opens and closes when commanded. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Webster, NY 14580

Andres V

Job Details: 09/13/2022

Customer stated unit was not letting her choose a cycle besides power. When I arrived I turned unit on and was able to switch to different cycles. I could not duplicate issue.; O-emld tckt

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Walworth, NY 14568

Josh Henchen

Job Details: 09/13/2022

"Customer stated they fill like dryer is holding moisture, run 2 cycles to dry laundry has been this way since they got it. Checked and found dryer heating properly. Placed a wet towel in dryer for 30 mins still wet. Mentioned vent as a possible cause due to air restrictions. Reseeded all connections, Tested good. Customer will monitor dryer and look into venting. Dryer checks good."

We serviced a

MAYTAG WASHER

Model MVWT565FW1

Near Brockport, NY 14420

Dave L

Job Details: 09/13/2022

The suspension has failed preventing spin. Ordering suspension; ordrng 1 W11130362 (Suspension) and 1 Sh

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Irondequoit, NY 14622

James

Job Details: 09/13/2022

Both gaskets torn. Mullion is not opening all of the way and contacting gasket. ; ordrng 2 W11368721 (Gasket)s and 1 WP12722803B (Mullion)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Syracuse, NY 13206

Chuck G

Job Details: 09/13/2022

Customer stated that unit is not working. After inspecting unit i discovered that the unit is not getting the proper voltage. The outlet tested bad. I explained to the customer that they need to have an electrician check the outlet and to call if there are any issues with the unit after the outlet is fixed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/13/2022

"Added permagum to ice case and rear fridge wall to stop warm air infusions. Tested ice maker, cycled and filled. Operating normal."

We serviced a

WHIRLPOOL DRYER

Model LER5620KQ1

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/13/2022

"Dryer not spinning. Found broken belt inside unit. Replaced kit (rollers, pulley and belt). Tested for power, spin and heat. All operations normal.; used 1 4392065 (Repair Kit) from stock"