Service History 95 - Appliance Tec

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM04

Near Rochester, NY 14618

Dave F

Job Details: 10/25/2021

Unit not powering on and has no lights on inside it . Checked power going to. Outlet and found that there was no power . Checked breakers and a breaker was tripped .the breakers were labeled wrong . Customer corrected those . Customer had flipped breaker but was the wrong one . Unit is cooling and . Tested heater in diagnostics did not trip the breaker . Customer will monitor. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Rochester, NY 14625

Dave F

Job Details: 10/25/2021

Spoke with customer about quote for the job . Requoted the customer they are going to think about it but they are not available today and customer will contact me about repair if they are going to move forward.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Henrietta, NY 14467

Dave F

Job Details: 10/25/2021

Unit not washing dishes . spoke with customer as customer was no available at the time . Wash pump is not running and soap is sitting on the bottom left . Verified model and serial. Ordering wash pump and control . Need to get picture of model and serial.; ordrng 1 W11305303 (cntrl-elec) and 1 W11085683 (pump&motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Caledonia, NY 14423

Steve

Job Details: 10/21/2021

Ordering dispenser motor and shaft for seized shaft. Ordering both; ordrng 1 W10822606 (Dispenser) and 1 W11509548 (Motor shaft)

We serviced a

WHIRLPOOL DRYER

Model MEDC215EW1

Near Lima, NY 14485

Steve

Job Details: 10/21/2021

"The dryer had a rumbling sound. Replaced rollers with kit and found that there was a screw stuck in the seal causing noisy operation. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Canandaigua, NY 14424

Steve

Job Details: 10/21/2021

Found evaporator in freezer . The heater worked. Defrosted heater. Ordering controls; ordrng 1 W11043763 (Control) and 1 W11542754 (Ui)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Brockport, NY 14420

Dave L

Job Details: 10/21/2021

Customer concerned with water level during normalCycle. No errors. Unit passed auto test. Went over use and care with the customer. Ran load size calibration.

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW.

Near Canandaigua, NY 14424

Steve

Job Details: 10/21/2021

Ordering suspension for bouncing loads; ordrng 1 W10820048 (Suspension) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Steve

Job Details: 10/21/2021

Replaced shifter for not agitating. The washer tested good. ; used 1 WPW10006355 (Shifter) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Manchester, NY 14548

Steve

Job Details: 10/21/2021

Customer stated the freezer food had frosted up. Some frost remains on the back wall but otherwise is working as expected. Seals are all good. Thermistors checked good in diagnostics and damper is working as expected. The customer is going to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Victor, NY 14564

Steve

Job Details: 10/21/2021

Replaced. Mullion for not heating and condensation on mullion.

We serviced a

WHIRLPOOL WASHER

Model WFW9450WW00

Near Hilton, NY 14468

Dave L

Job Details: 10/21/2021

Unit still over sudsing. Error is very intermittent now. Customer to run clean washer until clear water is achieved. ATEC warranty

We serviced a

JENN AIR OVEN

Model JJW3830DS03

Near Hilton, NY 14468

Dave L

Job Details: 10/21/2021

Replaced keypad due to stuck key error. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Spencerport, NY 14559

Dave L

Job Details: 10/21/2021

Found small leak at water supply. New hose leaks behind washer. Recommending replacing hoses.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Rochester, NY 14612

Dave L

Job Details: 10/21/2021

Led light is flickering. Ordering module ; ordrng 1 W11125428 (Led module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Greece, NY 14612

Dave L

Job Details: 10/21/2021

Called customer. Another company diagnosed an evaporator leak and recharged. Pre ordering evaporator and compressor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor) and 1 W11504445 (5/4) and 1 W11506620 (8mm alum) and 1 W11504424 (8/1.8 alum) and 1 W11504436 (6/1.8) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11504429 (7.5/6)s and 1 W11504430 (7/5) and 1 W11504431 (7/6) and 1 W11313679 (4/1.8) and 1 W11401409 (5/1.8) and 3 W10913906 (Process stub)s and 1 wpw10143759 (Drier) and 1 W10898074 (Lok prep)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Honeoye Falls, NY 14472

Steve

Job Details: 10/21/2021

30.2 top shelf fresh food section 29 middle shelf.-3.8 in freezerSr# 7732043776Found freezer air seeping in around the damper. Added perma gum to seal damper

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 10/21/2021

Found unit operating ok. Temperatures in both compartments were consistent with set temperature on UI. Tested defrost functions. Checked deli control for water damage. Deli control ok. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Rochester, NY 14608

James

Job Details: 10/21/2021

Unit freezing ff section. Ice cream soft in freezer. Partial frost pattern. Disconnected fan and ran compressor. Full frost pattern formed. Adjusted freezer damper to max and ff to recommend. If problem persists pre order W11353813

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM00

Near Rochester, NY 14626

Dave L

Job Details: 10/21/2021

Harness to ice maker is damaged at door hinge. Quoted for door. Customer will let us know when they want to proceede; rqstng P&A on 1 LW10678620 (Fz door) and 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWBB0

Near Rochester, NY 14626

Evan

Job Details: 10/21/2021

Replacing ice maker due to original ice maker that was installed continually seizing 1/2 way thru harvest cycle. Replaced ice maker and also used sealer on fill line on rear of machine to ensure moisture is not getting into ice box area. Unit currently under ATEC warranty ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW0

Near Rochester, NY 14616

Evan

Job Details: 10/21/2021

Customer stating that unit will not operate on normalOr regular settings only timed dry is working properly. Found that control is shutting unit off after 5 mins of drying . Control is sensing that load is done. Confirmed continuity of moisture sensor and confirm that harness tested good. Ordering control and repair kit ; ordrng 1 W11441689 (Control) and 1 4392067 (Repair kit)

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ0

Near Irondequoit, NY 14617

Evan

Job Details: 10/21/2021

Customer stated that they are no longer experiencing issue with control but front right burner will not light consistently. Ordering ignitor ; ordrng 1 WPW10216419 (Ignitor)

We serviced a

KENMORE OVEN-MW COMBO

Model 790.49413312

Near Fairport, NY 14450

Evan

Job Details: 10/21/2021

Replacing control board due to unit failing to turn off after use. Replaced control and tested unit. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS4

Near Rochester, NY 14610

James

Job Details: 10/21/2021

Replaced diode and magnetron. Tested but heating 2 cups of water. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZOO

Near Irondequoit, NY 14609

James

Job Details: 10/21/2021

Unit not cooling for two days then came back on but now icemaker not functioning. Found compressor short cycling and fans running. Compressor will run in diagnostics but intermittent during normal operation. Need control and UI. ; ordrng 1 W11082783 (Ui) and 1 W11035836 (Control)

We serviced a

JENN AIR OVEN

Model SCG20200W

Near Webster, NY 14580

James

Job Details: 10/21/2021

Unit not showing display. Disconnected clock and reconnected. Problem remains. Need control. Parts nla.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Webster, NY 14580

James

Job Details: 10/21/2021

Unit not unlocking on control. Replaced control panel and tested. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

JENN AIR RANGE

Model JES9860AAB

Near Ontario, NY 14519

James

Job Details: 10/21/2021

F8e2 meat probe shorted error. Disconnected probe from control and tested continuity to ground. Need control. Part is nla.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Ontario, NY 14519

James

Job Details: 10/21/2021

Replaced dispenser and tested. Found no leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Macedon, NY 14502

James

Job Details: 10/21/2021

"Rh gasket torn. Lh gasket cracked. Mullion sticking. Damper making ticking noise and food freezing in ff section. Greased mullion and tested. Need damper and 1 gasket, fip. ; ordrng 1 W10830162 (Gasket) and 1 WPW10594329 (Damper) and 1 Sh15"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, NY 14526

James

Job Details: 10/21/2021

Replaced fan and tested. Water regulator is 1\4 in. All lines are 5\16. Need water line. ; ordrng 1 WP482338 (Sealant) and 1 WPW10664271 (Line)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14619

Evan

Job Details: 10/21/2021

Customer stated that unit was not spinning out correctly. Basket would never spin at full speed. Checked for error codes. No codes present. Ran diagnostic cycle. Unit would not spin. Replace control. Tested unit again. Unit now spinning as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC3

Near Rochester, NY 14624

Evan

Job Details: 10/21/2021

Replacing lid lock due to lock failing to actuate causing issue with display. Replaced lid lock. Ran diagnostic cycle. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Churchville, NY 14428

Evan

Job Details: 10/21/2021

Replacing gear case and impeller and spanner nut due to bearing inside gear case failing causing unit to produce a loud noise while in spin. Replaced all parts listed. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Bloomfield, NY 14469

Steve

Job Details: 10/18/2021

Replaced motor sump for motor getting power but not running. The dishwasher tests good

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL

Near Hamlin, NY 14464

Dave L

Job Details: 10/18/2021

Drain pump is loud and the unit is running longer than normal. Ordering pump and OWI. 8-1 error stored in diagnostics. ; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 WPW10705575 (OWI)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Canandaigua, NY 14424

Steve

Job Details: 10/18/2021

Quoted for main control and harness for burned at the connection. ; rqstng P&A on 1 W10854215 (Control) and 1 WPW10612062 (Harness) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL DISHWASHER

Model KUDP02CRBL2

Near Canandaigua, NY 14424

Steve

Job Details: 10/18/2021

"Found control not sending power to heater and causing error code. Quoted customer and they are deciding on repair. ; rqstng P&A on 1 W10084141 (Control), ordrng 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Canandaigua, NY 14424

Steve

Job Details: 10/18/2021

Ordering heater for gold bushings as per service pointer ordering motor for getting power but not washing. ; ordrng 1 W11537778 (Heater) and 1 W11460963 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WDTA50SAKZO

Near Canandaigua, NY 14424

Steve

Job Details: 10/18/2021

Ordering heater for no dry; ordrng 1 W11537778 (Heater)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14624

Dave L

Job Details: 10/18/2021

Replaced harness and deli control due to no cool. Changes ice maker and led board with upper left module. Unit tested ok; dspstn on spec-tagged invntry: 1 W10804160 CNTRL- ELEC and 1 WPW10769076 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Chili, NY 14514

Dave L

Job Details: 10/18/2021

Customer was concerned with noise. They had pulled unit out slightly. This made the noise go away. Unit is operating properly at this time. Went over use and care with customer and adjusted feet.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Rochester, NY 14626

Dave L

Job Details: 10/18/2021

Freezer in not cooling. Temperature difference measurable at cap tube. Unit is oil restricted. Ordering compressor evaporator drier and fittings ; ordrng 1 W11507067 (Evaporator) and 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 2 W11506623 (5mm)s and 2 W11506621 (6mm)s and 2 W11504436 (6/1.8)s and 2 W11504429 (7.5/6mm)s and 2 W11504416 (8.5/6)s and 2 W11504415 (8.5/8)s and 2 W11506620 (8mm)s and 1 W11504424 (8/1.8 aluminum) and 2 W10913906 (Process tube)s and 1 W10898074 (Lok prep)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Rochester, NY 14626

Dave L

Job Details: 10/18/2021

Unit is not turning on intermittently and is leaking from bottom. Found leak at transmission seal. Ordering gear case and console. ; ordrng 1 W11423759 (Gear case) and 1 W11413337 (Console)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Victor, NY 14564

Steve

Job Details: 10/18/2021

Replaced motor for stalling causing poor or no wash. The dishwasher tests good

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ1

Near Macedon, NY 14502

Steve

Job Details: 10/18/2021

"Replaced idler pulley and rollers for noisy operation. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14625

Steve

Job Details: 10/18/2021

"Replaced hinges, hinge pins and lid for persistent lid breaking at hinges."

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089HEP4

Near Rochester, NY 14607

Steve

Job Details: 10/18/2021

Ordering frame for broken frame. Ordering crispers for cracked corners on crispers. Ordering right endcap for broken tab. Right endcap is covered under appliance Tec warranty. Paid in full; ordrng 1 WP67006185 (Frame) and 1 WP12656018 (Endcap) and 1 Sh15 (Shipping) and 2 WP67002659 (Crisper)s

We serviced a

SAMSUNG REFRIGERATOR

Model n/a

Near Rochester, NY 14620

Steve

Job Details: 10/18/2021

The evap cover is fully frosted and will not co e out. The refrigerator needs a cover; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Pittsford, NY 14534

Steve

Job Details: 10/18/2021

"Ordering latch for not operating returning with control in case it is needed. ; ordrng 1 WP8183270 (Latch) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10374126 CNTRL- ELEC"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Spencerport, NY 14559

Dave L

Job Details: 10/18/2021

Replaced shift actuator that disconnected from cam. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Brockport, NY 14420

Dave L

Job Details: 10/18/2021

Fan harness is open ordering fan/ harness; ordrng 1 W11024089 (Fan)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Perry, NY 14530

Dave F

Job Details: 10/11/2021

F7E1 heater error code . Washer pump is seizing and not turning on everytime . Pump is getting 120 volts . Unit needs new sump WPW10605057 ; ordrng 1 WPW10605057 (pump and motor assy)

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Dansville, NY 14437

Dave F

Job Details: 10/11/2021

F01 main control failure. Replaced control and tested unit. Unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Pittsford, NY 14534

Steve

Job Details: 10/11/2021

"Found unit not cooling and evidence of low or no charge. Tapped unit and recharged . Ordering dye drier for sealed system repair. ; rqstng P&A on 1 W10896689 (Coupler), ordrng 1 W10897199 (Coupler) and 1 W10895748 (Coupler) and 1 W10896677 (Coupler) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Process tube)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Dansville, NY 14437

Dave F

Job Details: 10/11/2021

Dryer drum fin had fallen off drum and could not be put back on . Replaced drum and tested unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

James

Job Details: 10/11/2021

Unit was making a loud noise and food thawed in freezer. Unit has since came back to temperature. Looks like ff evap recently defrosted. Slight frost buildup on freezer evap cover. Fans and thermistors passed. Suspect delayed defrost issue. Replace control and inspect temperature on return. ; rqstng P&A on 1 WPW10675033 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM05

Near Brockport, NY 14420

James

Job Details: 10/11/2021

WZ6QSZ6NPL1Unit temperature fluctuates to below freezing in ff section. Frost on air diffuser. Complaint of loud noise. Inspected frost pattern and air diffuser. Unit functioning properly upon arrival. Ordering control and thermistor. ; ordrng 1 W11353813 (Control) and 1 WPW10383615 (Thermistor)

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near Penfield, NY 14526

Steve

Job Details: 10/11/2021

7731957706Tested dryer and it is working as expected. Found the eco boost turns on automatically when starting dryer. Recommended to make sure eco boost is off. Temp tests were good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Fairport, NY 14450

Steve

Job Details: 10/11/2021

Replaced fresh food section led light for strobing again. Sprayed with dielectric grease to stop any moisture from contacting control board.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Ontario, NY 14519

James

Job Details: 10/11/2021

Complaint of poor wash and odor from inside tub. Replaced pump assembly and cleaned drain. Tested unit and found no leaks. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Perry, NY 14530

Dave F

Job Details: 10/11/2021

Job that was dispatched is not for correct unit . Unit that customer wanted looked at is out of warranty.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM2

Near North Chili, NY 14514

Dave F

Job Details: 10/11/2021

Unit not defrosting. Found the BI metal is open . Unit needs new harness with bi metal W10850438 . Ordering harness . Installed temporary bi metal please return harness to DF ; ordrng 1 W10850438 (evaporator fan motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14626

Dave F

Job Details: 10/11/2021

freshfood evaporator frosted up .made sure drain tube was not clogged . Checked defrost thermistor in diagnostics control is seeing it . Defrosted unit . Tested fans tested good . Ran test four . 3 way valve is working . Installed new defrost thermistor foil taped and zip tied in correct location according to service pointer. If problem persists order W11330971 UI and WPW10675033 main control .; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Macedon, NY 14502

Steve

Job Details: 10/11/2021

Replaced water valve for stripped inlet on hot water.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Rochester, NY 14618

Dave F

Job Details: 10/11/2021

Drain tube was plugged causing water to puddle on the bottom . Cleared drain tube . Unit tested good .

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Ontario, NY 14519

James

Job Details: 10/11/2021

Center burner not sparking. Swapped connection for center and RR burner at spark module now all burners function properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Pittsford, NY 14534

Dave F

Job Details: 10/11/2021

Refrigerator not cooling . Found the drain tube had fallen off and was stuck in the condenser fan motor . Compressor getting to hot and turning off . Fixed drain tube compressor does turn on but is to hot to stay running . Customer will monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, NY 14580

James

Job Details: 10/11/2021

Icemaker not functioning. 60 degrees in ice bin. Cycled icemaker successfully. Steamed air vents to ice bin and verified the are clear. Ice box fan not powering on. Dispenser latch broken. ; ordrng 1 W11407678 (Fan) and 1 WP2223877 (Latch)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL9

Near Webster, NY 14580

James

Job Details: 10/11/2021

216.91 paid last visit. Unit leaking from lower lh door. Found spray arms not rotating consistently causing tidal wave to overflow corner of the door. Need sump. ; ordrng 1 WPW10780877 (Pump) and 1 Sh15

We serviced a

WHIRLPOOL OVEN

Model WFG535S0JS1

Near Webster, NY 14580

James

Job Details: 10/11/2021

Unit intermittent resets to 12:00 and oven turned itself on. Verified 120v to control and tested power cord. Could not replicate issues. Reseated connections on control. Ordering control. ; ordrng 1 W11258611 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Webster, NY 14580

James

Job Details: 10/11/2021

Complaint of loud noise sounds like a faucet is running. Customer took video and noise sounds like refrigerant flowing through tubing inside liner. Inspected unit and found door gasket off from ff door. Reinstalled gasket and molded with heat gun. Unit did not replicate issue while at the home. If problem persists replace LW10672972

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Honeoye Falls, NY 14472

Dave F

Job Details: 10/11/2021

F5E1 lid switch fault F5E2 lid lock error . Replaced lid lock and ran calibration. Tested unit in auto diagnostics. Unit tested good . ; used 1 W10810403 (LID LOCK ASSY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Macedon, NY 14502

Steve

Job Details: 10/11/2021

Replaced motor for getting power but not starting. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Fairport, NY 14450

Steve

Job Details: 10/11/2021

Found ui unresponsive on arrival. Recycled power and the dishwasher started to work as expected. Ran diagnostics with no error codes.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14618

Steve

Job Details: 10/11/2021

Tested dishwasher in diagnostics and it had no error codes. Instructed customer on running hot water at sink prior to starting and using high temp wash for better drying.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Fairport, NY 14450

Steve

Job Details: 10/11/2021

The refigerator was not cooling at all on arrival. Pulled refigerator out and tested. Recycled power a couple times and tested amp draw. Draw is at 1.07 amps. The compressor was starting as expected and the unit started cooling after power recycle. Had customer put bottle of water in freezer for four hours and she called and stated it was still warm. Ordering drier and three way valve. ; ordrng 1 W11429989 (Three way solenoid) and 1 WPW10143759 (Dye drier)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Victor, NY 14564

Steve

Job Details: 10/11/2021

Removed glass from drain pump that was stopping pump. The dishwasher tested good.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS3

Near Penfield, NY 14526

Evan

Job Details: 10/11/2021

Replacing blower fan due to fan rattling and producing noise. Replaced fan. Tested unit. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEW04

Near Fairport, NY 14450

Evan

Job Details: 10/11/2021

Customer stated that they could not remove ice bucket. Attempted to removed bucket but button would not allow bucket to release. tech was able to finally remove bucket. Made adjustment on button so it would respond better when removing. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW6800WL1

Near Fairport, NY 14450

Evan

Job Details: 10/11/2021

Customer stated that unit was leaking while draining. Found that drain pump had cracked causing issue. Replaced drain pump. Tested unit. Unit tested good

We serviced a

MAYTAG DRYER

Model MDE508DAYW

Near Pittsford, NY 14534

Evan

Job Details: 10/11/2021

"Replacing blower, motor and idler pulley due to motor pulley breaking off of shaft on motor and idler pulley wearing away. Replaced all parts listed. Ran test cycle. Unit tested good ; used 1 S&H from stock"

We serviced a

WHIRLPOOL RANGE

Model WCG97US6DS00

Near Churchville, NY 14428

Evan

Job Details: 10/11/2021

Replacing orifice for all burners due to unit never being converted to LP when installed. Replaced orifices tested burners. Unit tested good

We serviced a

MAYTAG DRYER

Model 11097088601

Near Rochester, NY 14624

Evan

Job Details: 10/11/2021

Replacing gas valve due to unit failing to light burner whileIn use. Replaced gas valve. Tested unit multiple times. Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Dansville, NY 14437

Steve

Job Details: 10/08/2021

"Replaced main control, ui and lid latch for no response at ui. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE , used 1 W10810403 (Latch) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Irondequoit, NY 14617

Evan

Job Details: 10/08/2021

Replacing control due to unit shutting off during cycle and not spinning out correctly. Replaced control. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322901 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Canandaigua, NY 14424

Steve

Job Details: 10/08/2021

Found freezer evaporator had a large band of ice on top of it and a big ball of ice around thermistor. The thermistor was loose and in incorrect position. Tightened thermistor and repositioned. The refrigerator tests good.

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Bloomfield, NY 14469

Steve

Job Details: 10/08/2021

"Replaced user interface and control for ending cycle shortly after it starts. The dryer tested good. ; dspstn on spec-tagged invntry: 1 W11406678 CONSOLE and 1 W11413567 PANEL-CNTL , used 1 W11413567 (Ui) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM00

Near Macedon, NY 14502

Steve

Job Details: 10/08/2021

tested refrigerator with a GFCI on startup and in diagnostics. The refrigerator worked as expected. The gfci didi not trip. Recommend customer to replace outlet and breaker to standard gfci outlet and breaker combo.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC500ESS01

Near Fairport, NY 14450

Steve

Job Details: 10/08/2021

"Found the harness on bottom of door is broken, causing no ice production. Quoted for door. Customer is going to contact manufacturer. ; rqstng P&A on 1 LW10726007 (Freezer door ss), ordrng 1 Sh15 (Shipping)"

We serviced a

GE RANGE

Model JGB635DEKWW

Near Rochester, NY 14613

James

Job Details: 10/08/2021

Woman answered the door and said she doesn't need service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Rush, NY 14543

Steve

Job Details: 10/08/2021

Found the evaporator in fresh food section did not defrost. Frost covered evaporator. Tested heater in diagnostics and it turned. 0n.. changed defrost type to daily for better cooling . The refrigerator tests good.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Rochester, NY 14621

James

Job Details: 10/08/2021

"Unit not cooling ff section noise of ice hitting fan. Found partial frost pattern and frozen air diffuser. Removed ice and replaced thermistor. Freezer no cooling below 38 compressor pulls .6 amps. Ordering compressor and drier. ; ordrng 1 W10843121 (Drier) and 1 WPW10507886 (Compressor) and 1 W11506635 (Valve) and 1 W11504415 (Lok) and 2 W11506621 (Lok)s and 1 W10896678 (Lok) and 1 W10896689 (Lok), used 1 W10383615 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9450WW00

Near Hilton, NY 14468

Dave L

Job Details: 10/08/2021

F21 long drain error. Found unit over sudsing. Cleaner pump trap and pressure system. Ran clean washer cycle. Customer to repeat clean cycle until clear water is achieved

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Rush, NY 14543

Steve

Job Details: 10/08/2021

Ordering drain pump for loud bearing. ; ordrng 1 WPW10531320 (Drain pump) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL FREEZER

Model WSR57R18DM04

Near Rochester, NY 14618

James

Job Details: 10/08/2021

Customer took a video of fridge sounding like compressor was grinding. Tested fridge and freezer. Found gasket loose allowing condensation to form. Suspect ice got into evap fan and has defrosted. Customer is to monitor. Once new door is installed fridge has to be centered inside cabinet so it's not contacting trim piece. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300EBS00

Near Rochester, NY 14625

James

Job Details: 10/08/2021

Frost buildup due to freezer door not self closing. Tightened rail screws and tested. Door seals properly. Customer is to monitor if problem persists replace WPW10397635 and WPW10397636

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Fairport, NY 14450

James

Job Details: 10/08/2021

Motor fault. Motor unable to reach target rpm. Ran diagnostics and verified 120v to control. Suspect broken wire in motor harness. Started normal cycle and oversuds occured. Cleaned soap from basket. Customer is to monitor soap usage. If problem persists replace harness W11545744; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, NY 14618

James

Job Details: 10/08/2021

Bar that connects freezer rack gears keeps falling off and not allowing freezer to close. Reinstalled bar and put a screw through gear to retain bar. Unit functions properly.