Service History 94

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Spencerport, New York 14559

Zach L

Job Details: 03/03/2025

Replaced compressor. Vacuumed to 500 microns and recharged with 5.25oz of R134a. Tested unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Webster, New York 14580

Andres V

Job Details: 03/03/2025

"Customer had video of 2 different noises, one I could tell was the evap fan running louder then usual but I could not tell what the second noise was. She stated that it would stop when opening the freezer door. Recommended the evap motor ; ordrng 1 W11578030 (Evap fan)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Webster, New York 14580

Andres V

Job Details: 03/03/2025

Bearing is worn out causing loud noise when spinning and poor spinning as well. Checked underneath machine everything else looks ok; ordrng 1 W11449840 (Gearcase) and 1 W10902814 (Impeller) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ05

Near Penfield, New York 14526

Andres V

Job Details: 03/03/2025

"Replaced freezer door and the left side door. Tested the water dispenser and ice, made sure all buttons work."

We serviced a

KITCHENAID WINE CELLAR

Model KUWS24RSSS01

Near Honeoye Falls, New York 14472

Zach L

Job Details: 02/27/2025

"Low side sealed system leak. Evaporator is not a serviceable part, unrepairable. Returning condenser fan"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Henrietta, New York 14467

Zach L

Job Details: 02/27/2025

Replaced ice maker fill line and tested

We serviced a

KITCHENAID OVEN

Model KOSE500ESS21

Near Irondequoit, New York 14617

Andres V

Job Details: 02/27/2025

"Replaced control board, UI panel and the temp sensor. I tested unit, unit is heating up and working. Cusotmer is to run bake something and see how it turns out."

We serviced a

MAYTAG REFRIGERATOR

Model MSD2272VEB00

Near Rochester, New York 14621

Zach L

Job Details: 02/27/2025

Replaced control and tested unit

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Webster, New York 14580

Andres V

Job Details: 02/27/2025

Lid lock shorted out causing unit to to be able to turn on or put into diag. Replaced lid lock and tested unit. Unit now starts a cycle.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Rochester, New York 14625

Andres V

Job Details: 02/27/2025

Talked to techline they said to fill in the cracked liner with a repair kit. SR 7741042031; ordrng 1 8201700 (Liner repair kit)

We serviced a

FRIGIDAIRE RANGE

Model LFEF3048QFA

Near Fairport, New York 14450

Andres V

Job Details: 02/27/2025

"I replaced the front left burner switch, burner is responding to switch commands. Customer pointed out that the light on range won't turn off. I inspected other switches and noticed that the front right burner switch also burnt out. ; ordrng 1 316436001 (Infinite switch)"

We serviced a

KENMORE WASHER

Model ="110.20722990"

Near Macedon, New York 14502

Andres V

Job Details: 02/27/2025

"Found door switch was missing, timer would not advance and agitator was not going back and forth. Customer wants to replace washer."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS2

Near Canandaigua, New York 14424

Andres V

Job Details: 02/27/2025

I tried to take down the microwave but they caulk the back of it so it's stucks to the wall. Customer needs to remove caulk to free microwave ; schdld next appmnt for 3/4 TUE !

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Hilton, New York 14468

Zach L

Job Details: 02/27/2025

"Not properly defrosting in RC. Customer reports unit intermittently shuts off, will only turn on after resetting breaker. Likely ice buildup in RC is blocking fan and causing DC circuit short. Checked all points in service pointer W11767149 found no issues with thermistor placement, evaporator position, or evaporator cover. Cleared frost buildup and changed defrost settings to 8 hour timer, per service pointer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, New York 14626

Zach L

Job Details: 02/27/2025

"No leak in sealed system. Found restriction. Replaced drier and blew system clear with 200psi nitrogen. Vacuumed to 500 microns and recharged with 4.9oz of R134a. Parts and labor covered by 5 year limited manufacturer warranty ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504424 COUPLER BR 8X1.8 , and 1 W11506635 VALVE 1/4"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Pittsford, New York 14534

Andres V

Job Details: 02/27/2025

Readjusted the dishwasher so sits level also reinstalled the left side anti tip bracket.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Pittsford, New York 14534

Andres V

Job Details: 02/27/2025

"Compressor and all fans are running, unit has a leak at the cap tube, Had amp draw of .63. ; ordrng 1 W11256565 (Evaporator) and 1 W11504415 (8.5/8) and 1 W11504447 (5/1.8) and 1 W10913906 (Process tube) and 1 W11506620 (8nk) and 1 W11504419 (8/7) and 1 Wpw10143759 (Drier) and 1 W11504433 (6/4)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Shortsville, New York 14548

Zach L

Job Details: 02/26/2025

"Partial frost pattern. Pierced low side, found deep vacuum. Sealed system restricted.; ordrng 1 W11109499 (Drier) and 1 W11504445 (5x4) and 1 W11504449 (4x2) and 2 W11506635 (Charging port)s and 1 W11562258 (Evaporator) and 1 W11504419 (8x7) and 1 W11504449 (4x2)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Irondequoit, New York 14617

Andres V

Job Details: 02/26/2025

"Replaced the sump and pump, reinstalled their door gasket. Tested unit out, unit is working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Canandaigua, New York 14424

Zach L

Job Details: 02/26/2025

Damper will not open.; ordrng 1 WPW10594330 (Damper)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, New York 14456

Zach L

Job Details: 02/26/2025

Replaced motor and tested unit

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Newark, New York 14513

Zach L

Job Details: 02/26/2025

"Replaced impeller, lid lock, and agitator. Lid lock defective, needs new lid lock.; ordrng 1 W11700916 (Latch), dspstn on spec-tagged invntry: 1 W11700916 LATCH"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Newark, New York 14513

Zach L

Job Details: 02/26/2025

Replaced control and tested unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Newark, New York 14513

Zach L

Job Details: 02/26/2025

Replaced control and tested unit

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDZ05

Near Lyons, New York 14489

Zach L

Job Details: 02/26/2025

Partial restriction. Blew system clear with 200psi nitrogen and replaced drier. Vacuumed unit to 500 microns and recharged with 47g of R600a. Unit covered under first year manufacturer warranty; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Irondequoit, New York 14617

Andres V

Job Details: 02/26/2025

Replaced the agitator on unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, New York 14612

Andres V

Job Details: 02/26/2025

Replaced the evap fan motor and the UI. Turned unit back on watched unit for a few minutes to make sure it wasn't turning on and off. Compressor and fans kicked on. Customer is to monitor unit for the next 24hrs

We serviced a

WHIRLPOOL DRYER

Model MGD6630HW4

Near Hilton, New York 14468

Andres V

Job Details: 02/26/2025

Converted unit to LP and tested it. Unit is heating up properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, New York 14612

Andres V

Job Details: 02/26/2025

"Noticed that the agitation was not aggressive and not moving clothes around. Customer did replace the dog agits, I took agitator apart and inspected it. I reinstalled it tightened it down and tested it with lid open and strike in lock. Showed customer how unit does agitate better now and moved the clothes around."

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Williamson, New York 14589

Andres V

Job Details: 02/26/2025

When i got to the house she told me she didn't call for service and was confused.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RV00

Near Walworth, New York 14568

Andres V

Job Details: 02/26/2025

"Unit is not getting water, took off water supply line and verified. Customer will need to replace the valve so it opens and closes"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Fairport, New York 14450

Andres V

Job Details: 02/26/2025

Found unit had shorted out at the terminal box. I cleaned up connections and reconnected everything and turned power back on. Unit did turn on and is working properly. I suggested having an electrician inspecting connections to make sure everything is ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near Rochester, New York 14620

Andres V

Job Details: 02/25/2025

Replaced ice maker and cycled it for water. Ice maker called for water and filled. Tested dispenser and noticed it wasnt working gave cusotmer a quote for repair but she just wanted ice maker

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, New York 14621

Zach L

Job Details: 02/25/2025

Belt slipped off of pulley. Reattached and tested

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Rochester, New York 14607

Zach L

Job Details: 02/25/2025

Control unable to properly sense water level. Pressure hose clear. Needs new control. Parts covered by 2 year limited warranty; ordrng 1 W11712987 (Control)

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Fairport, New York 14450

Zach L

Job Details: 02/25/2025

Screw mounting rotor came loose. Tightened screw and tested

We serviced a

GE DISHWASHER

Model GDT695SFL5DS

Near Irondequoit, New York 14617

Andres V

Job Details: 02/25/2025

I used the GE tool to update the control board on unit. Once I did that unit turned on and is responding to commands. I was able to start a normal cycle. Customer is to monitor and make sure it does complete the full cycle.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Webster, New York 14580

Andres V

Job Details: 02/25/2025

Found lid lock trying to disengage but would pull back tab to unlock from the strike. Replaced lid lock and tested it ; dspstn on spec-tagged invntry: 1 W11670519 LATCH

We serviced a

GE REFRIGERATOR

Model GWE19JMLGFES

Near Fairport, New York 14450

Zach L

Job Details: 02/25/2025

"Spring in mullion broken, needs new mullion divider; ordrng 1 WR17X25027 (Mullion)"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Rochester, New York 14623

Zach L

Job Details: 02/25/2025

Replaced UI and control. Tested unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM05

Near Pittsford, New York 14534

Zach L

Job Details: 02/25/2025

Evacuated unit and bubble tested with 200psi nitrogen. Found no leaks. Vacuumed unit to 500 microns and recharged with 44g of R600a. Tested.; dspstn on spec-tagged invntry: 1 W11504448 COUPLER AL 5X1.8 and 1 W11506635 VALVE 1/4

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Ontario, New York 14519

Andres V

Job Details: 02/25/2025

"Found slider to coming apart causing it to not be able to shift into a spin cycle. While examining the slider also noticed a lot of gearcase oil leaking. I replaced the slider but unit will also need gearcase; ordrng 1 W11449841 (Gearcase), used 1 W10734521 (Slider) from stock"

We serviced a

MAYTAG DRYER

Model MGDX550XW0

Near Webster, New York 14580

Andres V

Job Details: 02/25/2025

Found the pulley to be causing the noise. Used repair kit to replace the pulley and the rollers. Unit is working properly ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Webster, New York 14580

Andres V

Job Details: 02/25/2025

Unit is leaking oil causing belt to slip and grinding noise. Gave cusotmer quote for gearcase repair but she declined it.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Rochester, New York 14606

Andres V

Job Details: 02/24/2025

Had to reschedule ; schdld next appmnt for 2/27 THU PM

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Rochester, New York 14607

Zach L

Job Details: 02/24/2025

Thermal cutoff tested open; ordrng 1 280148 (Thermal cutoff kit)

We serviced a

GE WASHER

Model GFW650SSN2WW

Near Rochester, New York 14624

Zach L

Job Details: 02/24/2025

"Blockage in vent, causing vent motor to grind. Removed blockage and tested"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Rochester, New York 14624

Zach L

Job Details: 02/24/2025

"Ignitor tested bad. Stock ignitor broken, needs new ignitor.; ordrng 1 W11590294 (Ignitor), used 1 12400035 (Ignitor) from stock"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS9

Near Rochester, New York 14626

Andres V

Job Details: 02/24/2025

"Installed new control and still getting same result, talked to techline found power going out and through fuse but not heating element. Suggested replacing harness SR 7740892607; ordrng 1 W11457083 (Main Harness) and 1 W10580316 (Bake drawer harness)"

We serviced a

WHIRLPOOL DRYER

Model MGD6630HW4

Near Hilton, New York 14468

Andres V

Job Details: 02/24/2025

Wrong lP kit ordered. Customer said he will be ordering one himself and will b contacting Jeff for scheduling ; schdld next appmnt for 2/28 FRI !

We serviced a

GE DRYER

Model GFD85GSPN1RS

Near Hilton, New York 14468

Andres V

Job Details: 02/24/2025

"Unit was heating but flame was going out after a few seconds. Did an update to unit control, checked the venting and saw the vent outside is clogged causing air to back up and flame to go out"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Rochester, New York 14623

Zach L

Job Details: 02/24/2025

Lower freezer hinge squeaking. Applied lubrication and tested

We serviced a

KITCHENAID WINE CELLAR

Model KUWS24RSSS01

Near Honeoye Falls, New York 14472

Zach L

Job Details: 02/24/2025

Replaced condenser fan and tested unit

We serviced a

GE WASHER

Model GFW850SPNR

Near Hilton, New York 14468

Andres V

Job Details: 02/24/2025

Cusotmer has question about unit and cleaning out the filter. I suggested cleaning out filter once a month if possible to prevent hair build up and unit from not draining

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Rochester, New York 14626

Andres V

Job Details: 02/24/2025

Found control board was getting 120v but not sending out any power to the UI. Unit will need new control board ; ordrng 1 W11550649 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Fairport, New York 14450

Zach L

Job Details: 02/24/2025

Replaced evaporator fan and tested

We serviced a

GE DRYER

Model WSM2700DAWWW

Near Irondequoit, New York 14617

Andres V

Job Details: 02/24/2025

Replaced the support shaft and the pulley on unit. Tested it out. Unit no longer makes noise.

We serviced a

WHIRLPOOL OVEN

Model WFG515S0MS1

Near Rochester, New York 14625

Zach L

Job Details: 02/24/2025

"Voltage from DSI board irregular, needs new DSI board; ordrng 1 W11162730 (DSI board)"

We serviced a

WHIRLPOOL OVEN

Model WFG535S0LS5

Near Rochester, New York 14616

Andres V

Job Details: 02/24/2025

"Replaced the main control and tested unit. Unit is heating and working properly, customer is to cook something in the air frye cycle"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, New York 14615

Andres V

Job Details: 02/24/2025

"Replaced the belt on unit. Tested it out, unit is working properly ; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Rochester, New York 14615

Andres V

Job Details: 02/24/2025

Unit will not go into a diagnosticose. When you press start it just agitates. No lights come on. Unit will need new control; ordrng 1 W11712987 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near Rochester, New York 14625

Zach L

Job Details: 02/24/2025

Replaced compressor. Vacuumed unit to 500 microns and recharged with 48g of R600a. Tested; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 and 1 W11504431 COUPLER BR 7.5X5

We serviced a

GE REFRIGERATOR

Model GYE22HSKBSS

Near Fairport, New York 14450

Zach L

Job Details: 02/20/2025

"Drain line blocked. Cleared blockage, advised customer to allow unit to defrost"

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM08

Near Canandaigua, New York 14424

Zach L

Job Details: 02/20/2025

"Unit unplugged on arrival. No sealed system, airflow, or defrost issues. Advised customer to monitor unit and leave turned on if issue persists."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA09

Near Rochester, New York 14618

Andres V

Job Details: 02/20/2025

Replaced both side rails and the bracket. Door is closing properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fairport, New York 14450

Andres V

Job Details: 02/20/2025

Attempted to replace the freezer light but could not because the connector is covered in insulation and can't get it to make good contact.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Canandaigua, New York 14424

Zach L

Job Details: 02/20/2025

Actuator arm broken. Part covered by one year manufacturer warranty. Replaced actuator and tested; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Rochester, New York 14625

Andres V

Job Details: 02/20/2025

Door handle fell off the door. I was able to reinstall it. Tested it to make sure it didn't fall off again.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Rochester, New York 14621

Andres V

Job Details: 02/20/2025

"Could not duplicate issue with unit. Unit had no error codes, ran a diagnostic cycle properly. Started a normal cycle twice to make sure it started and advance. Unit is working properly customer to take video if issue occurs again."

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ1

Near Rochester, New York 14624

Andres V

Job Details: 02/20/2025

"Display is fading away can't see the display fully. Replaced the UI control, display is fully working now. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Rochester, New York 14606

Andres V

Job Details: 02/20/2025

"Called techline, checked temps found it getting to -5 (took pic) cycled ice maker their was cubes in there frozen. Ice maker cycled and called for water. Techline states to leave ice maker alone for 72 hours to see if it fills bin."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, New York 14612

Andres V

Job Details: 02/20/2025

Customer showed me video of unit turning on and off. Issue is caused by a DC voltage component is shorting out causing issue. Techline suggested replacing the evap motor and UI SR 7740996556; ordrng 1 W11578030 (Evap motor) and 1 W11636544 (UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM06

Near Honeoye Falls, New York 14472

Zach L

Job Details: 02/20/2025

Control receiving voltage but unresponsive. Needs new control.; ordrng 1 W11629179 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Scottsville, New York 14546

Zach L

Job Details: 02/20/2025

Tub rusted and leaking. Needs new tub. Customer declined repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Caledonia, New York 14423

Zach L

Job Details: 02/20/2025

Replaced evaporator fan and evaporator cover. Customer to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Spencerport, New York 14559

Zach L

Job Details: 02/20/2025

"Sealed system restriction, replaced drier. Unusual tubing sizes for process tube, unable to install on old compressor. Incorrect fittings for new compressor, need correct fittings to complete repair.; ordrng 2 W11504414 (10x6)s and 1 W11504420 (8x6), dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11504434 COUPLER BR 6X2 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Irondequoit, New York 14617

Andres V

Job Details: 02/20/2025

Installed new stud and screw so I could install handle.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QD2A

Near Rochester, New York 14608

Jeff Miceli

Job Details: 02/20/2025

Intended part not part of console assembly. Ordering switch ; ordrng 1 5304517587 (Switch)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Newark, New York 14513

Zach L

Job Details: 02/19/2025

"Agitator broken, damaging lid latch and impeller.; ordrng 1 W11700916 (Lid lock) and 1 W11614636 (Agitator) and 1 W11510461 (Impeller)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near Rochester, New York 14620

Andres V

Job Details: 02/19/2025

Cycle ice makers and can hear gears turning internally but the paddles are not turning. Unit will need new ice maker ; schdld next appmnt for 2/25 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14620

Andres V

Job Details: 02/19/2025

Replaced the damper and the UI control. Turned power back on and set temp to recommended setting.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Newark, New York 14513

Zach L

Job Details: 02/19/2025

"Customer complaint is unit constantly drains. Pressure sensing issue. No blockage in pressure hose, fault in control board.; ordrng 1 W11603811 (Board)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, New York 14456

Zach L

Job Details: 02/19/2025

"Piece of motor loose and rattling, causing noise. Needs new motor.; ordrng 1 279827 (Motor)"

We serviced a

GE DRYER

Model GTD38EASW0WS

Near Geneva, New York 14456

Zach L

Job Details: 02/19/2025

Heat selector shorted on high heat option. Needs new heat selector.; ordrng 1 WE04X25587 (Heat switch)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, New York 14456

Zach L

Job Details: 02/19/2025

Replaced latch and tested unit; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Geneva, New York 14456

Zach L

Job Details: 02/19/2025

"Motor unable to move water, needs new sump assy.; ordrng 1 W11613479 (Sump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5328PM00

Near Geneva, New York 14456

Zach L

Job Details: 02/19/2025

"System restricted, needs new drier and evaporator.; ordrng 1 W11109499 (Drier) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8) and 1 W11579351 (Evaporator) and 1 W11504450 (4x1.8) and 1 W11506620 (8x8 AL)"

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFP02

Near Pittsford, New York 14534

Zach L

Job Details: 02/19/2025

"Customer experiencing temperature fluctuations of 5 degrees from set point. Thermistors test good, all measuring correctly. Average temperature in fridge the same as set temperature, indicating no issues with unit"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, New York 14623

Andres V

Job Details: 02/19/2025

Replaced freezer light all lights turned on. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

KITCHENAID RANGE

Model KFGG500ESS6

Near Rochester, New York 14623

Andres V

Job Details: 02/19/2025

"Replaced the UI, tested it. Unit is responding to commands"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Rochester, New York 14623

Andres V

Job Details: 02/19/2025

"Unit had no power checked fuse found it t have blown, I replaced the fuse and still got no power. Checked power at the control board and did find 120v ordering control; ordrng 1 W11545876 (Control) and 1 W11194422 (UI), used 1 Wpm0805101 (Fuse) from stock"

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS05

Near Rochester, New York 14626

Andres V

Job Details: 02/19/2025

"Could not get unit to duplicate issue. Both burners were working correctly when I tested them multiple times. I was told that usually occurs after they clean it with a spray, I stated that spray is probably clogging the house and getting everything wet. When cleaning burners make sure they are completely dry before lighting"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB08

Near Rochester, New York 14626

Andres V

Job Details: 02/19/2025

Installed new turntable ring and tested. Turntable now turns properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Hilton, New York 14468

Andres V

Job Details: 02/19/2025

"Could not get ice maker to cycle, called thlechline and found theirs a grounded wire somewhere. They have deemed unit unrepairable SR 7740987376"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Brockport, New York 14420

Andres V

Job Details: 02/19/2025

Saw video of customer issue I Can hear a valve humming in the background and UI responding to commands but no water. I talked to techline and they suggested replacing dual valve. Customer needs to get authorization first. If she calls back order WPW10341320 SR 7740988242

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Irondequoit, New York 14617

Andres V

Job Details: 02/19/2025

"Did not transfer bottom door seal previously, replaced it and tested unit. Unit is no longer leaking ; schdld next appmnt for 2/20 THU !"

We serviced a

MAYTAG FREEZER

Model MRT311FFFZ02

Near Rochester, New York 14612

Zach L

Job Details: 02/18/2025

Recharged unit with 46g of R600a and tested

We serviced a

GE DRYER

Model GTD48GASW0WB

Near Rochester, New York 14606

Jeff Miceli

Job Details: 02/18/2025

Replaced timer for random no heat situation. Could not replicate the issue. Unit working properly now.

We serviced a

GE REFRIGERATOR

Model GFE28GYNFFS

Near Penfield, New York 14526

Andres V

Job Details: 02/18/2025

"Found internal broken wire at the door connection, when I wiggle wire UI comes on. Unit will need new door.; ordrng 1 WR78X37452 (Dispenser door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near Rochester, New York 14625

Andres V

Job Details: 02/18/2025

"Unit has seized compressor can hear compressor turn on buzz loudly and the click off. ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11504445 (5/4) and 1 W11504449 (4/2) and 1 W11676464 (Process tube), dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP"