Service History 94 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Geneseo, NY 14454

Jeremy

Job Details: 05/25/2023

Customer needs to reschedule.; schdld next appmnt for 6/1 THU !

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ7

Near Livonia, NY 14487

Jeremy

Job Details: 05/25/2023

"Unit not heating adequately and clock continuously resets to 24 hour time. Ordering magnetron, UI and control.; ordrng 1 W10754299 (Magnetron) and 1 W11342846 (Control) and 1 W11333816 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rochester, NY 14618

Andres V

Job Details: 05/25/2023

Found reservoir frozen. Used permagum sealer and sealent to prevent cold hair freezing reservoir. Advised customer to turn cooling off for a night to let it thaw out.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV0

Near Ontario, NY 14519

James

Job Details: 05/25/2023

Unit smells like gas when unit is not being used. Verified gas odor in oven but couldn't find source. Need regulator and gas line. ; ordrng 1 W10861656 (Regulator) and 1 3048KITRC (Gas line)

We serviced a

MAYTAG WASHER

Model mhw5630hw3

Near Rochester, NY 14618

Andres V

Job Details: 05/25/2023

Unit was off balance back legs were lowered but front were not. Balanced unit and tightened nut down on all 4 feet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Macedon, NY 14502

James

Job Details: 05/25/2023

Unit not defrosting. Found heater wire disconnected. Reconnected and secured with zip tie. Tested heater in Diagnostics and defrosted evap.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Lima, NY 14485

Jeremy

Job Details: 05/25/2023

"Lower spray arm is not staying attached to diverter cover causing unit to leak. Ordering spray arm and cover.; ordrng 1 WPW10455271 (Diverter Cover) and 1 WPW10491331 (SPRAY ARM, LOWER)"

We serviced a

GE REFRIGERATOR

Model GFE27GMDDDES

Near Hilton, NY 14468

Dave L

Job Details: 05/25/2023

Replaced defrost heater and repaired liner.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Fairport, NY 14450

James

Job Details: 05/25/2023

Unit warm and lost freezer. Pressures -15/75. Equal at 19psi. Cant find leak with uv light or soap solution. Pressure tested to 140psi. Unit lost 2psi. Called techline. 7736495051 unit non repairable for leak not found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Syracuse, NY 13224

Chuck G

Job Details: 05/25/2023

New compressor defective. Reordering compressor W11580057 access valve and 7/5 Lokring ; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Access valve) and 1 W11504415 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Camillus, NY 13031

Chuck G

Job Details: 05/25/2023

Replaced damper and applied grease WP542638 to right hand door to stop a squeaking issue. Unit tested good

We serviced a

GE DRYER

Model HTX24EASK0WS

Near Fairport, NY 14450

James

Job Details: 05/25/2023

Unit not heating 120v to heater. Found temp selector loose and not engaging switch. Adjusted temp selector and verified heat.

We serviced a

GE DISHWASHER

Model CDT845P4N5W2

Near Fairport, NY 14450

Andres V

Job Details: 05/25/2023

"Unit has a bad high temp fuse causing unit to not send power to heating element, panel is also locking itself. ; ordrng 1 WD21X27402 (Ac harness) and 1 WD21X31378 (Ui)"

We serviced a

GE MICROWAVE

Model JVM3160RF8SS

Near Fairport, NY 14450

Andres V

Job Details: 05/25/2023

"Checked power at outlet and fuse also checked micro switches. . All tested good, unit is sending power to control. Unit needs new control ; ordrng 1 WB27X29801 (Control)"

We serviced a

GE REFRIGERATOR

Model CVE28DP2NCS1

Near Pittsford, NY 14534

James

Job Details: 05/25/2023

Rh door not sealing. Door gasket mounted 180 degrees off. Corrected gasket and molded with heat gun. Adjusted feet to level doors.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Greece, NY 14612

Dave L

Job Details: 05/25/2023

Attached gaskets to door liner with RTV. Heat molded gaskets until they sealed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, NY 14624

Dave L

Job Details: 05/25/2023

Repaired defrost heater connector at evap. Defrosted evaporator. Customer to monitor.

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Fairport, NY 14450

Andres V

Job Details: 05/25/2023

Pulley was squeaking. Used repair kit replaced pulley and rollers. Unit is working properly ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Pittsford, NY 14534

James

Job Details: 05/25/2023

Door wont close. Adjusted feet and verified door is sealing.

We serviced a

GE REFRIGERATOR

Model GFE28HMHCES

Near Rochester, NY 14624

Dave L

Job Details: 05/25/2023

Found unit leaking from the plastic supply line to the refrigerator. This line has been patched several times and will need to be replaced by a licensed plumber. Recommending copper

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Pittsford, NY 14534

Jeremy

Job Details: 05/25/2023

Unable to remove rotor screw. Will need to cut rotor to remove. Ordering rotor.; ordrng 1 W11260238 (Rotor)

We serviced a

KITCHENAID REFRIGERATOR

Model KTRP22EMWH01

Near Pittsford, NY 14534

Jeremy

Job Details: 05/25/2023

Ice maker is leaking causing ice build up in bottom of freezer and drain to freeze over. Thawed drain and removed ice. Ordering icemaker.; ordrng 1 4317943 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Rochester, NY 14610

James

Job Details: 05/25/2023

Unit not making ice doors not level. Adjusted front feet. Reset icemaker and it filled properly. Customer is to monitor if problem remains order W11455232

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Rochester, NY 14618

James

Job Details: 05/25/2023

Water barely flows from dispenser. Max cool turns on by itself. Tested dispenser with filter removed and water flows properly. Filter is too restricted. Set temp to recommend and max cool turned off. Customer is to monitor if problem persists replace ui.

We serviced a

GE WASHER

Model WHRE5550K1WW

Near Rochester, NY 14624

Dave L

Job Details: 05/25/2023

Unit is making a grinding noise from the drive shaft/clutch. Quoted for shat assembly. Customer declined to repair

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Fairport, NY 14450

Andres V

Job Details: 05/25/2023

Noise is coming from the shaft on the turntable making contact with glass it is normal operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Irondequoit, NY 14622

James

Job Details: 05/25/2023

Unit buzzing when on. Found compressor bolts loose. Tightened bolts and noise went away.

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Pittsford, NY 14534

Andres V

Job Details: 05/25/2023

Replaced pump and elbow seal. Tested unit and watched for leaks. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Victor, NY 14564

Jeremy

Job Details: 05/25/2023

"Splines on hub and gearcase are stripped. Basket doesn't spin. Replaced hub so customer can use. Ordering gearcase and hub.; rqstng P&A on 1 W10528947 (HUB) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Henrietta, NY 14467

Andres V

Job Details: 05/25/2023

Ice maker was turned on but unit is not hooked up to water kept calling for water and making humming noise.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ13

Near Rochester, NY 14621

Dave L

Job Details: 05/25/2023

"Unit is not defrosting. Defrost terminator reading open in diagnostics. Ordering fan harness and controls. ; ordrng 1 W11314192 (Fan harness) and 1 W11548534 (Control) and 1 W11646686 (UI), dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER"

We serviced a

GE WASHER

Model GFW550SSN4WW

Near Nunda, NY 14517

Dave F

Job Details: 05/25/2023

"Customer had unit leak on floor. Checked bellow and hoses, ran fill valves no leak . Leveled unit backwards and ran a load of wash . Unit tested good customer will monitor"

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Farmington, NY 14425

Jeremy

Job Details: 05/25/2023

"Icemaker not cycling, found broken wire below door hinge. Ordering freezer door.; rqstng P&A on 1 LW10839374 (Freezer Door (DIRECT SHIP TO CUSTOMER)), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/25/2023

"Unit not draining. Found broken glass lodged in impeller. Removed glass, unit now draining.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Palmyra, NY 14522

Jeremy

Job Details: 05/25/2023

Called techline to document service history. advised to replace ordered parts for repair. SR 7736489533. Replaced ordered parts for upper rack not cleaning and water being misdirected. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2266AEU

Near Rochester, NY 14609

Andres V

Job Details: 05/25/2023

Installed new chute and tested it. Unit was not dispensing water or ice. Called techline and suggested replacing control. ; ordrng 1 WPW10310240 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Clay, NY 13090

Chuck G

Job Details: 05/25/2023

Customer stated that unit is not starting a cycle. Error code F5E3-lid lock fault. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Clay, NY 13088

Chuck G

Job Details: 05/25/2023

"Customer stated that unit is leaking from the left side of the unit. Upon arrival water was turned off, turned water back on and inspected all water lines and dispenser- all tested good. I pulled the drain tub and i could find no obstructions. I did find some ice buildup by the freezer door gasket , removed ice. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Salina, NY 13088

Chuck G

Job Details: 05/25/2023

Replaced control and duel valve. Cycled IM. I asked customer to monitor and to call if issue continues.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Rochester, NY 14612

Dave L

Job Details: 05/25/2023

Oven door was not properly seated causing a gap on the left hand side. Adjusted door and hinge. Tests ok.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Rochester, NY 14626

Dave L

Job Details: 05/25/2023

Customer concerned with oven temp. Oven averaging 5 degrees cold. Set temperature offset.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14616

James

Job Details: 05/25/2023

Replaced fan assembly and verified operation.

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Brockport, NY 14420

Dave L

Job Details: 05/25/2023

Left side dryer panel was dented in causing the drum to run against it during use. Bent panel back out of thenwau.

We serviced a

GE DISHWASHER

Model GSC3500D55BB

Near Perry, NY 14530

Dave F

Job Details: 05/24/2023

unit is making noise during wash . Needs new wash motor . Ordering motor .; rqstng P&A on 1 WD26X10051 (mechanism s/s asm) and 1 WD1X1376 (clamp)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Webster, NY 14580

James

Job Details: 05/24/2023

User interface not turning on. Fridge is cooling. Disconnected ui and reconnected and ui powered on. Ui is hot to the touch. Ordering ui. ; rqstng P&A on 1 W11269232 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Ontario, NY 14519

James

Job Details: 05/24/2023

"Unit flooded from water dispenser. Unit no longer dispensing water. 120v to solenoid, icemaker works. Need valve. ; ordrng 1 W11645245 (Valve)"

We serviced a

GE REFRIGERATOR

Model PFSS9PKYASS

Near Ontario, NY 14519

James

Job Details: 05/24/2023

Freezer not cooling. Fans not running. Evap started frosting while testing harnes. Replaced thermistor in freezer and fans turned on. Reset power. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Williamson, NY 14589

James

Job Details: 05/24/2023

Unit loud during cycle. Called techline. Sr7736484892. Customer needs to contact customer service if they want further assistance.

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Ontario, NY 14519

James

Job Details: 05/24/2023

Complaint of poor wash performance and not drying. Rinse aid is being used. Tested unit and water temp was low. Unit passed diagnostics. Recommend running hot water at faucet before starting cycle and using hi temp option. If problem persists replace WD21X31220

We serviced a

JENN AIR REFRIGERATOR

Model JS48PPDUDE01

Near Livonia, NY 14487

Dave F

Job Details: 05/24/2023

Led lights are out . Ordering 4 LED packs W11632139

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Avon, NY 14414

Jeremy

Job Details: 05/24/2023

"Replaced bake burner, ignitor and DSI board for oven not heating properly. Oven now heating but control is not registering oven temp. Ordering sensor and control ; ordrng 1 W11393093 (Control) and 1 W10833885 (Sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 05/24/2023

"Unit leaking from door and water in drip tray. Ran unit in diagnostics, unable to make unit leak. Advised customer on detergent and rinse aid usage to prevent over sudsing. Cleared drip tray of water, unit operating as expected. If problem persists order tub gasket."

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near Spencerport, NY 14559

Dave L

Job Details: 05/24/2023

Replaced inverter and magnetron due to unit not heating. Tested ok. Mod

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Webster, NY 14580

James

Job Details: 05/24/2023

Unit stuck in sensing cycle. Cleared control and recalibrated. Tested normal cycle successfully. Customer is to monitor if problem persists replace control.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Lima, NY 14485

Jeremy

Job Details: 05/24/2023

"Wash motor will not run. Verified voltage to motor from control. Replaced sump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL OVEN

Model KSEG950ESS5

Near Victor, NY 14564

Jeremy

Job Details: 05/24/2023

Oven not heating properly. Bake element not getting voltage from control. Ordering control board.; ordrng 1 W11100513 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Geneva, NY 14456

Andres V

Job Details: 05/24/2023

Unit is having a sealed system issue. Unit is pulling ..34 amps and has a weak frost pattern. Temp in the fresh food section was 54 and 52 in freezer. ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Lok ring 8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11598430 (Evaporator) and 1 W11504423 (8/2) and 1 W11504415 (8.5/8) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS2

Near Webster, NY 14580

James

Job Details: 05/24/2023

"Unit shuts off during preheat. Glass cracked, hinges bent, convection fan seized. Bake igniter not sensing flame and short cycling. ; ordrng 2 W11162113 (Hinge)s and 1 W11441001 (Convection) and 1 W11198972 (Harness) and 1 W11339500 (Glass), used 1 WPW10324262 (Igniter) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Victor, NY 14564

Jeremy

Job Details: 05/24/2023

"Broiler intermittently working and shutting off early. Replaced DSI board for intermittent operation, unit tested good. If problem persists order main control and oven ignitor harness."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Victor, NY 14564

Jeremy

Job Details: 05/24/2023

"Unit not cooling. No frost on evaporator. Sealed system leak, ordering sealed system.; ordrng 1 W11507067 (Evaporator) and 1 Sh15 (Shipping) and 1 W10769822 (Compressor) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Pittsford, NY 14534

Jeremy

Job Details: 05/24/2023

Unit leaked from icebox and flooring is warped in front of unit. Icemaker had cubes lodged in it causing teeth to get stuck and it appears to have overfilled. Emptied icemaker and manually cycled it. Icemaker completes cycle and fills with no leaks. Possible problem with fill valve. Unable to get unit to leak. Customer is unsure if she wants to proceed with further repair.; rqstng P&A on 1 W11043013 (VALVE) and 1 WPW10300024 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fairport, NY 14450

Jeremy

Job Details: 05/24/2023

Unit not cooling. Compressor is warm to touch but not running. Found faulty start device. Ordering relay and capacitor.; ordrng 1 W11547180 (Start Device) and 1 WPW10662129 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/24/2023

Replaced valve and thawed fill tube for frozen fill tube and no ice. Unit tested good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW1

Near Lyons, NY 14489

Andres V

Job Details: 05/24/2023

Heater came unplugged during delivery. Plugged heater back in cleared error codes.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Newark, NY 14513

Andres V

Job Details: 05/24/2023

Unit has no error codes and working properly. Customer was trying to change cycles while unit was in use which caused unit to stop. Unit is heating and tumbling correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Spencerport, NY 14559

Dave L

Job Details: 05/24/2023

Air returns are frost again. Rivets golding bottom liner to frame have pulled apart causing a significant gap. Documented with techline as non repairable. Thawed returns and sealed cabinet as much as possible SR7736485042

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Churchville, NY 14428

Dave L

Job Details: 05/24/2023

Unit would not complete cyclesDue to a bad capacitor. Replaced cap. Tested ok. ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14624

Dave L

Job Details: 05/24/2023

Unit has a slight scraping noise coming from the Gearcase during spin. Customer states unit is banging against cabinet when loaded. They will provide a video for return visit.; ordrng 1 W11454372 (Suspension) and 1 W11454372 (Gearcase)

We serviced a

MAYTAG REFRIGERATOR

Model MSD2454GRW

Near Rochester, NY 14615

Dave L

Job Details: 05/24/2023

Thawed freezer drain tube and cleaned out deteriorating mastic. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS01

Near Webster, NY 14580

James

Job Details: 05/24/2023

"Lower harness damaged. Need door k1770d0ap1; ordrng 1 W11465912 (Door stainless), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Palmyra, NY 14522

Andres V

Job Details: 05/24/2023

Need socket to take off spaner nut. ; schdld next appmnt for 5/31 WED !

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, NY 14513

Andres V

Job Details: 05/24/2023

"Nut on cam came loose causing belt to fall off. I replaced the cam and tightened nut down. Tested unit, now working properly. ; used 1 W10721967 (Cam) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Marion, NY 14505

Andres V

Job Details: 05/24/2023

Heating element does not have any continuity also checked hi temp fuse. Part was pre ordered but did not come in time. ; schdld next appmnt for 6/7 WED !

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Syracuse, NY 13204

Chuck G

Job Details: 05/24/2023

"Replaced control , actuator, lower harness, capacitor, drain pump and lid lock. Calibrated unit. Ran a test cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Syracuse, NY 13204

Chuck G

Job Details: 05/24/2023

"Customer stated that unit is making a noise. No codes . After inspecting unit i found that the pulley was loose, i tightened the pulley nut using loctite. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Palmyra, NY 14522

Andres V

Job Details: 05/24/2023

"I could not duplicate noise. Took unit apart and checked rollers, pulley belt and drum but did not see anything. Customer is to monitor and take a video if it comes back."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXBL0

Near Fairport, NY 14450

Andres V

Job Details: 05/24/2023

Customer is having water leak out diverter and spray arm is also cracked.; ordrng 1 WPW10320512 (Spray arm)

We serviced a

GE REFRIGERATOR

Model PFSS5RKZCSS

Near Fairport, NY 14450

Andres V

Job Details: 05/24/2023

Gaskets are falling apart on both doors. I suggested customer move food so vents are not covered and prevent air flow from hitting the temp sensor. ; ordrng 2 WR14X10305 (Gasket)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Syracuse, NY 13205

Chuck G

Job Details: 05/24/2023

"Replaced gearcase, Washplate and slider. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Skaneateles, NY 13152

Chuck G

Job Details: 05/24/2023

Customer stated that unit is not dispensing water or making ice. After inspecting unit i discovered that there is water going to unit and all connections tested good. Ordering duel Valve WPW10279866 and inlet valve WPW10238100; ordrng 1 WPW10279866 (Duel valve) and 1 WPW10238100 (Inlet valve)

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Webster, NY 14580

James

Job Details: 05/24/2023

Unit intermittent stops and doesn't spin or drain. Will drain if cycle is set to drain and spin. Unit intermittent to sense lid is closed. Ordering lid lock and ui. ; ordrng 1 WE04X27284 (Ui) and 1 WH44X10288 (Lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Auburn, NY 13021

Chuck G

Job Details: 05/24/2023

Freezer light and fresh food lights are not working. Replaced LED W10695459 per SP W11460554F. S-Code S191AQ. Unit tested good ; used 1 W10695459 (LED) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJB00

Near Auburn, NY 13021

Chuck G

Job Details: 05/24/2023

Customer stated that frost has started forming again on the door. Verified issue. I found that the bottom of the freezer gasket was letting warm air into the freezer causing frost buildup. I applied heat to reform that gasket. Unit tested good

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Seneca Falls, NY 13148

Chuck G

Job Details: 05/24/2023

"Customer was concerned if the rinse aid was on the proper setting. No codes. Setting was set at 6, i turned it down to 3 as they are on city water. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

Dave L

Job Details: 05/24/2023

Replaced control and strike due to unit not starting. Tested ok. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL WASHER

Model wtw8127lw1

Near Rochester, NY 14612

Dave L

Job Details: 05/24/2023

Unit is shaking more than normal because the wash basket is out of round. Ordering basket; ordrng 1 W11178227 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brockport, NY 14420

Dave L

Job Details: 05/24/2023

Unit is not completing cycles due to a long fill error. Found pressure hose sealing poorly at control. Reseated hose. Tested in quick was to verify. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Fairport, NY 14450

James

Job Details: 05/24/2023

PARTIAL FROST PATTERN. -15/50PSI. EQUAL AT 9psi. Unit has slow freon leak. Soap tested evap and condenser. Found factory compression fitting leaking. Removed and installed lokring. Pressure tested to 140. Customer is to monitor temperature. If problem remains then there is an internal leak not accessible

We serviced a

AMANA REFRIGERATOR

Model ASD2522VRB01

Near Rochester, NY 14611

James

Job Details: 05/23/2023

Customer said unit still intermittent getting warm then cooling again. Assume thermostat is sticking but can't verify. Showed customer how to test thermostat and to let me know the results. ; ordrng 1 WP2198202 (Thermostat)

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

Dave F

Job Details: 05/23/2023

Unit temp drops and doesnt start back up . Called techline SR 7735989013 techline said that display board has logic in it and to order new console and display. ; ordrng 1 W11105615 (cntrl-elec) and 1 W11029431 (panl-cntrl)

We serviced a

WHIRLPOOL WASHER

Model wtw5057lw0

Near Rochester, NY 14609

James

Job Details: 05/23/2023

Customer said they cancelled appointment.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/23/2023

Replaced defrost control and fan motor for excessive frost and fan not running. Verified defrost heater and fan operation. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Farmington, NY 14425

Jeremy

Job Details: 05/23/2023

Unit not completing cycles. Found that motor is not running due to faulty run capacitor. Replaced capacitor and calibrated unit. Unit tested good.; used 1 W11395618 (CAPACITOR) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2670XEM0

Near Fairport, NY 14450

James

Job Details: 05/23/2023

"Freezer developed frost and light switch stuck. Removed frost. Customer is to monitor. If frost comes back order gasket. If frost develops in back, then order control."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Macedon, NY 14502

Jeremy

Job Details: 05/23/2023

Installed counterweight. No other apparent damage.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH

Near Macedon, NY 14502

Jeremy

Job Details: 05/23/2023

Incorrect model listed in dispatch. Customer calling for correct dispatch.

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Rochester, NY 14612

Dave L

Job Details: 05/23/2023

Removed lint buildup from blower and leveled dryer on pedestal to reduce noise during use. Tested OK

We serviced a

GE REFRIGERATOR

Model GNE27JYMWFFS

Near Rochester, NY 14612

Dave L

Job Details: 05/23/2023

Replaced right side fresh food door switch.

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Rochester, NY 14626

Dave L

Job Details: 05/23/2023

Replaced control and thermostat due to auto dry not advancing. Ran unit until timer movement occurred.

We serviced a

MAYTAG DRYER

Model LSE7804ACE

Near Fairport, NY 14450

Andres V

Job Details: 05/23/2023

"Replaced belt, blower wheel and rollers. Tested unit, unit is heating and no longer making noise. ; dspstn on spec-tagged invntry: 1 12001541 SUPPORT"