Near Rochester, NY 14623
Shaiman
Job Details: 06/12/2019
WASHER MAYTAG MHW3505FW0 User interface acts erratically. Doesn’t always stay on and changes functions on its own. UI should be replaced.; ordrng 1 W10911040 (USER INTERFACE )
Near Lyons, NY 14489
Steve
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced evaporator and compressor for open windings on compressor and leaking evaporator. The refrigerator is cooling. ; used 2 WPW10143759 (DRIER-UV DYE) from stock
Near Newark, NY 14513
Steve
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WZF34X18DW00 Found the evaporator frosted again. Replaced thermistor. Added dialectric grease and zip tied thermistor for tight connection. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Near Canandaigua, NY 14424
Steve
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Lowered and Leveled legs for doors out of line and better door closing. He refrigerator tested good.
Near Rochester, NY 14610
Evan
Job Details: 06/12/2019
DISHWASHER FRIGIDAIRE FGID2474QF0B Customer stating unit is not drying dishes. Dispenser is failing to dispense soap / rinse aid. Installed new dispenser and ran unit. Dispenser door still would not open or dispense rinse aid. Unit needs control. Ordering control ; ordrng 1 117492610 (CONTROL )
Near Webster, NY 14580
Evan
Job Details: 06/12/2019
COOKTOP JENN AIR JGD3430BS00 Attempting to replace valve for right rear burner due to valve seizing causing burner not to function. Tech is having issue removing cooktop due to burner head screws having severe corrosion on them and screws snapping during removal. Will need to drill screws out and replace orifice holder due to screws mounting inside orifice holder. Also left rear ignitor is failing. Ordering ignitor ; ordrng 1 WP74009336 (IGNITOR )
Near Rochester, NY 14609
Dave
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Door is hanging up due to damage on the door . Isn't closing right . . Ordering new door W11173823 and nameplate W11178521; ordrng 1 W11173823 (door/mw) and 1 W11178521 (nameplate), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Rochester, NY 14616
David
Job Details: 06/12/2019
REFRIGERATOR MAYTAG MFI2269VEM7 Gasket was for the left side. Ordering other gasket.; ordrng 1 W10830048 (gasket-fip) and 1 W10830055 (gasket-fip)
Near Rochester, NY 14626
Shaiman
Job Details: 06/12/2019
DRYER WHIRLPOOL WED7500GC0 "Replaced catch and strike, unit still won’t stay shut. Tech line suggests replacing hinges And door components.SR: 7725077142; ordrng 1 W10284140 (hinge) and 1 W10284141 (hinge ) and 1 W11126813 (INNER DOOR) and 1 W11236403 (OUTTER DOOR) and 2 WP3387565 (spring)s"
Near Rochester, NY 14612
David
Job Details: 06/11/2019
WASHER WHIRLPOOL WGD6620HW0 Removed panel. Charlotte staff will move washer to area for disabled appliances. We will replace door when the on order door arrives.
Near Rochester, NY 14617
David
Job Details: 06/11/2019
DRYER WHIRLPOOL WED8500BW0 Dryer was making a loud sound. Idler was stiff. Almost seized up. Replaced idler. Dryer testing ok.; used 1 279640 (PULLEY-IDLER) from stock
Near Rochester, NY 14618
David
Job Details: 06/11/2019
DISHWASHER AMANA ADB1400AGW1 Ran diagnostics to test Tested ok. Provided consultation to customer about running hot water beforehand and running high temp and heated dry.
Near Fairport, NY 14450
David
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Replaced fresh food evaporator due to leak detected with UV dye. Unit began cooling after install.
Near Rochester, NY 14618
David
Job Details: 06/11/2019
STACKED LAUNDRY WHIRLPOOL WGD6620HW Replaced damaged front panel. Tested unit for proper operation. Unit tested good.
Near Rochester, NY 14609
David
Job Details: 06/11/2019
WASHER FRIGIDAIRE GLTR1670AS0 "Checked unit for abnormal noises. Unable to recreate. Checked suspension, tub weights and frame for loose or bent parts. Tub is not loose or wobbling. Unit also drains well. Suspecting an unbalanced load contributed to the abnormal noise that was heard on the last cycle they had ran. Customer to monitor. ; dspstn on spec-tagged invntry: 1 5304485917 SHOCK"
Near Rochester, NY 14608
Shaiman
Job Details: 06/11/2019
WASHER MAYTAG MVWB765SW1 "Customer concerned that soap was not dispensing, and LF code would appear on machine. F8E1 error code stored and oxy tray was full of detergent. Hot water hose from home was kinked. Adjusted hose then ran auto test. Detergent tray was empty after test run. Unit testing good."
Near Rochester, NY 14622
Shaiman
Job Details: 06/11/2019
DRYER WHIRLPOOL WED4616FW0 Adjusted catch. Customer is satisfied.
Near Rochester, NY 14607
Shaiman
Job Details: 06/11/2019
STACKED LAUNDRY KENMORE 2661532210 "Noticed a broken wire on the read switch. Repaired broken wire, No parts needed. Refund must be issued. Unit testing good."
Near Rochester, NY 14612
David
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL UMV1160CS6 Replaced harness and control due to door error. Customer to monitor.
Near Webster, NY 14580
Evan
Job Details: 06/11/2019
DRYER WHIRLPOOL WED4815EW1 Customer stated that unit was not turning on. Upon inspection discovered that screw for L1 terminal had become loose and fallen into bottom of cabinet. Unit was not receiving full 240v. Reattached terminal screw. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 TJ5655 CORD-5' 3w
Near Rochester, NY 14624
Shaiman
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW7500GC2 suspension was bent and off the washtub. replaced suspension. unit testing good.
Near Webster, NY 14580
Evan
Job Details: 06/11/2019
RANGE KITCHENAID KSGG700EBS1 Customer stated that unit was shutting off while running broil cycle. All other functions worked as they should. Upon arrival checked for error codes. No codes were present. Ran test broil cycle. Unit kicked breaker after 3 mins of oven being on. Flipped breaker and ran test broil again. Let unit stay on for 40 mins. Could not replicate issue after unit kicked breaker initially. Customer to monitor and contact office if issue persists.
Near Webster, NY 14580
Evan
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replacing left side refrigerator door due to old door having scratch along bottom of door. Replaced door and swapped all door internals over to new door. Unit tested good
Near Pittsford, NY 14534
David
Job Details: 06/11/2019
WASHER MAYTAG MVWB835DW4 Unit is making a grinding. Lise during agitate ; ordrng 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Near Webster, NY 14580
Evan
Job Details: 06/11/2019
DISHWASHER JENN AIR JDTSS246GS0 "Replacing wiring harness , control and user interface due to wiring harness wire being stripped and making contact with hinge causing thermal event at control. Replaced harness . Replaced control . Replaced UI Ran diagnostic cycle. Unit tested good"
Near Henrietta, NY 14467
Steve
Job Details: 06/11/2019
RANGE KENMORE 790.908346 Replaced overlay for wrong color. No one available for signature
Near Avon, NY 14414
Dave
Job Details: 06/11/2019
REFRIGERATOR JENN AIR JFI2089WES8 Drain to freezer from the evap was plugged . Removed ice from freezer . Replaced drain with stock W10619951 .under special project S38253 .Water now draining.; used 1 W10619951 (TUBE-DRAIN) from stock
Near Rochester, NY 14609
Shaiman
Job Details: 06/11/2019
DRYER MAYTAG MGDC215EW2 Drum would not move. Foreign object got caught in blower causing heavy damage. Blower must be replaced.; ordrng 1 WP694089 (wheel)
Near East Rochester, NY 14445
Dave
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 5 in freezer temp was set at 3 . Fresh food 39 degrees . No frost on fresh food evap . Condensing on the bottom of the Ice maker and the ice is very watery due to the freezer being so high . Adjust all temperatures. Due to previous repairs customer was concerned about the issues . Checked all thermistors they passed . Adjust defrost from adaptive to hour .Unit tested good .
Near Rochester, NY 14626
Shaiman
Job Details: 06/11/2019
RANGE KENMORE 79045582900 "Replaced switch, support, and timer. unit testing good."
Near Penfield, NY 14526
Dave
Job Details: 06/11/2019
DRYER WHIRLPOOL WGD7300XW0 Dryer making loud noise . Found the tension pulley is worn out used repair kit 4392067 . Replaced rollers . Pulley . Belt wasn't the right size in kit . Tested unit . Tested good .; used 1 4392067 (REPAIR KIT) from stock
Near Rochester, NY 14618
Evan
Job Details: 06/11/2019
RANGE WHIRLPOOL WEE750H0HZ1 Replacing UI due to unit displaying hour glass and never allowing customer to select functions on touch pad. Replaced UI Tested all functions on new UI Unit tested good
Near Rochester, NY 14625
Dave
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 39 in fresh food. 8 in freezer . Water leaking from dispenser. Found the freezer temp was turned lower then recommended. Turned freezer up in temperature. . Went into diagnostics tested freezer and fresh food thermistor both tested good . Check evap fans and defrost heater. Gaskets are sealing .All tested good . Customer is going to monitor unit .
Near Fairport, NY 14450
Evan
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Customer stated that dispenser door was not opening and unit would not dispense rinse aid. Checked for error codes. No codes were present. Ran test cycle and listened for dispenser door opening. Unit never opened dispenser door. Replaced dispenser. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14618
Dave
Job Details: 06/11/2019
DISHWASHER KITCHENAID KDTE304DPA0 Piece of glass stuck in drain pump . Drain pump fins were worn out. Replaced drain pump . Tested unit in auto diagnostics. Tested good .
Near Rochester, NY 14624
Steve
Job Details: 06/11/2019
DISHWASHER MAYTAG MDB8959SFZ4 S22916 replaced upper rack rails for broken rails and falling rack. The dishwasher tested good. Parts and labor covered by manufacturer. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Hemlock, NY 14466
Steve
Job Details: 06/11/2019
WASHER MAYTAG MVWB765FW3 Tested washer in diagnotsics. F6 communication error code. The ui went into diagnostics but would not respond otherwise. the ui tested good in diagnostics. Changed main control. Same result. The harness had good continuity. Ordering ui. ; ordrng 1 W11135391 (USER INTERFACE )
Near Farmington, NY 14425
Dave
Job Details: 06/11/2019
REFRIGERATOR KENMORE 106.5050399 "Handle broken on refrigerator , the trim that holds the handle on are broken as well . Ordering parts WP2203570B ,WP2203571B, WP2206934B; rqstng P&A on 1 WP2203570B (extension) and 1 WP2203571B (extension) and 1 WP2206934B (handle)"
Near Walworth, NY 14568
Evan
Job Details: 06/11/2019
DISHWASHER MAYTAG MDB4949SHZ0 Customer stated that items were coming out of dishwasher wet. Upon inspection discovered that customer was not using rinse aid. Advised customer that unit will continue to have issue unless they use rinse aid. Checked for error codes. No codes were present. Unit tested good
Near East Rochester, NY 14445
Dave
Job Details: 06/11/2019
RANGE MAYTAG MGR6600FZ Oven not igniting every time . Checked oven sensor and is reading correct temperatures. Adjusted the ignitor distance from the burner and the gap between the spark . Customer says the oven will preheat but when cooking it won't turn back on . After I made adjustments .tested unit through a cooking cycle oven preheated. But didn't turn back on when unit was supposed to . Could hear spark and smell gas .called techline SR 7725058957 he pointer me to a service pointer W10622771A . Ordering harness WPW10701462. Bring new ignitor back as was to hot to change now . Also ordering dsi board W11162730 and bake burner WP9758078; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WPW10701462 (harns-wire)
Near North Chili, NY 14514
Steve
Job Details: 06/11/2019
RANGE WHIRLPOOL WEG745H0FS0 Found right rear burner cap missing. Ordering caps for mail out only. ; ordrng 1 W11161846 (CAPS MAIL OUT ONLY)
Near Avon, NY 14414
Steve
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW4955HW1 Replaced outer tub for crack that was causing a leak. The washer tested good.
Near Brockport, NY 14420
Steve
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KFIS29BBBL00 S71233 found the freezer a little cold but not freezing. The evaporator is the silver evaporator. Ordering black evaporator ; ordrng 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
Near Rochester, NY 14606
Steve
Job Details: 06/11/2019
DRYER MAYTAG MEDB766FW0 Found the motor is loud during operation and customer complaining of dryer shutting off with heavy loads. Power is good. Ordering motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Rochester, NY 14626
Shaiman
Job Details: 06/11/2019
DRYER MAYTAG MGDB765FW0 "Replaced broken ignitor and thermistor. unit still won’t heat. no power was going to ignitor during cycle. replacing control. ; ordrng 1 W11089308 (CONTROL), pckd up 1 WP8577274 (THERMISTOR )"
Near Rochester, NY 14606
Steve
Job Details: 06/11/2019
WASHER MAYTAG MVWB766FW1 Found washer grinding during agitation. Ordering gearcase. ; ordrng 1 W10811956 (GEAR CASE)
Near Avon, NY 14414
Dave
Job Details: 06/10/2019
RANGE AMANA AGR6603SFW1 Hinges on the door are bent . Ordering new hinges . WPW10299227 and WPW10299224; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Honeoye Falls, NY 14472
Dave
Job Details: 06/10/2019
OVEN JENN AIR W132B Wire to bake element is broken . Needs new wire and clip to go on the element. Tested element . Tested good .ordering parts ; ordrng 1 TJMA03362 (HIGH TEMP.NON-INS.TERM.1) and 1 TJMA0514G (5' HIGH TEMP. GLASS BRAI)
Near Rochester, NY 14621
Dave
Job Details: 06/10/2019
REFRIGERATOR GE GTH18DBRCRCC Relay on compressor is bad and not starting that compressor. Ordering relay .; ordrng 1 WR07X26748 (refrigerator compres)
Near Churchville, NY 14428
Dave
Job Details: 06/10/2019
RANGE KITCHENAID KSDG950ESS0 The ribbon from the user interface to the control was not pushed in all the way . Corrected ribbon . Ran unit through auto diagnostics. Deleted error code for mis wired. Tested unit ran all functions in diagnostics. Tested good . Tested unit to 350 in bake . Tested good . Talked to office about user interface. Unit does not need UI and is functioning.
Near Rochester, NY 14610
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL GEQ9800PW1 "Dryer will not turn on. Contacts in timer are faulty, causing the unit to not turn on. Timer should be replaced ; ordrng 1 WP3406725 (timer)"
Near Rochester, NY 14616
David
Job Details: 06/08/2019
REFRIGERATOR MAYTAG MFI2269VEM7 "Replaced ice maker for not energizing the water valve. U it tested good. Right side ff gasket was incorrect. Reordering gasket. ; ordrng 1 W10443240 (gasket-fip), dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"
Near Pittsford, NY 14534
Evan
Job Details: 06/08/2019
DRYER WHIRLPOOL LGQ9858PW1 "Replacing gas coils , ignitor and thermal fuse to unit not heating. Replaced all parts . Ran test cycle. Unit tested good"
Near Pittsford, NY 14534
Evan
Job Details: 06/08/2019
OVEN KITCHENAID KSGG700ESS1 "Replacing control panel and bezels on control due to 3 , 6 and 9 not functioning correctly. Replaced control and bezels. Tested panel once installed. Unit tested good"
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
DRYER WHIRLPOOL WED75HEFW0 "Customer stated unit was producing a large squeaking sound while in spin. Upon inspection discovered that idler pulley has seized causing noise. Used dryer repair kit and replaced all parts included in kit (roller, pulley and belt ) ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"
Near Rochester, NY 14607
Shaiman
Job Details: 06/08/2019
WASHER MAYTAG MHW5500FW1 Customer concerned about clothes still being wet after wash cycle. No error codes stored. Drain trap had a small amount of pet hair. Cleaned. Unit testing good. Customer also concerned with varying estimates wash times. Customer monitor.
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
DRYER MAYTAG MGD6630HW0 Customer stated unit is still rattling and having issue with unit heating. Checked for error codes. No codes were present at time of visit. Removed window to observe burner operation. Burner is cycling heat on and off as it should. Rattling is coming from blower. Removed front panel to inspect blower. Installed heat resistant styrofoam adhesive along bottom of blower. After installation of styrofoam could not replicate noise. Reassembled unit. Ran for customer. Unit tested good
Near Scottsville, NY 14546
Steve
Job Details: 06/08/2019
REFRIGERATOR MAYTAG MSS26C6MFW01 Found wiring harness on door was broken causing no ice or water. Ordering door. Door is covered under loyalty retention program for part coverage. ; ordrng 1 LW10839558 (FREEZER DOOR WHITE)
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
RANGE MAYTAG MER8600DH0 Customer stated unit was not heating. Upon inspection discovered that bake element for unit had cracked causing issue. Replaced element. Ran test preheat to 350. Unit tested goodn
Near Caledonia, NY 14423
Steve
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found temp in ff section was 35 but ui set at 41. Ordering damper. Ordering control also ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
MICROWAVE WHIRLPOOL WMH32519HT2 Replacing control board due to relay for turntable on board failing causing turntable not to spin. Replaced control board ran multiple test cycle with turntable on. Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 06/08/2019
WASHER WHIRLPOOL WFW6620HC0 Had customer wash a load while on the way to residence. The washer was in rinse cycle on arrival and vibrating excessively. Lowered legs on pedestals and the vibrations stopped. Removed back panel and nothing was banging. Zip tied the drain hose to water line to secure. Ran spin Cycle again and it tested good with no excessive noise.
Near Pittsford, NY 14534
Steve
Job Details: 06/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found the dishwasher is not fastened to the counter or the side cupboards. Tested unit in diagnostics and it did not leak. Insructed customer to have the dishwasher installed properly.
Near Rochester, NY 14617
David
Job Details: 06/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced damaged door and console. Adjusted incorrect install.
Near Webster, NY 14580
David
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Unit is leaking from the freezer due to a plugged drain tube. Cleaned drain line and removed ice from the freezer.
Near Pittsford, NY 14534
Steve
Job Details: 06/08/2019
REFRIGERATOR JENN AIR JFC2089HPY Found the light switch was frozen from last visit. Freed switch and light works as expected.
Near Rochester, NY 14610
Steve
Job Details: 06/08/2019
REFRIGERATOR GE PTS22SHRARBS "-6 freezer 43 in fresh food section. The ui is reading -14 in freezer and 43 in fresh food. Found evaporator frosted again. The thermistor was not reading correct temps and the defrost thermostat was open. Replaced both parts. No charge. ; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL , pckd up 1 WR50X10068 (thermostat defrost) and 1 WR55X10025 (sensor,temp ff)"
Near Gates, NY 14606
Steve
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gaps liner causing frost to accumulate in freezer by the light. Caulked gaps and the refrigerator tests good.
Near Rochester, NY 14605
Steve
Job Details: 06/08/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced damper for freezing in fresh food section. Tested the sensors in diagnostics and they passed. Customer is going to monitor.
Near Rochester, NY 14620
Steve
Job Details: 06/08/2019
RANGE GE JBS03C003WH Found wires frayed on receptacle and receptal had popped on right front burner. Cut wires and wire nutted. Could not find part breakdown on distributer due to the age of range.
Near Fairport, NY 14450
Dave
Job Details: 06/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Freezer evaporator frosted . Condensation in freezer . Called techline SR 7725046236 checked all thermistors passed . Evap fans are working . Defrost heater is working . Defrosted freezer . Tested unit in test 40 passed . Checked gasket is sealing . Zip tied defrost thermistor and foil taped it . Set temperatures to recommend . Fresh food doors make a little bit of noise while opening. Couldn't see anything broken . Put legs down on unit . Leveled unit .Still making noise . Ordering hinges and closers for both sizes .; ordrng 1 W10691674 (hinge-door) and 1 W10691700 (hinge-door) and 1 W11179355 (closer) and 1 W11189598 (closer)
Near Webster, NY 14580
David
Job Details: 06/08/2019
OVEN KITCHENAID KDRP407HSS3 Installed control
Near Brockport, NY 14420
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL WED4815EW1 Unit testing good. Front panel and door slightly damaged. Door and front panel should be replaced. ; ordrng 1 W10806345 (panel) and 1 WPW10463967 (door)
Near Rochester, NY 14625
David
Job Details: 06/08/2019
FREEZER WHIRLPOOL KRFC302EPA Replaced water valve to due ice maker not filling. Unit tested good.
Near Penfield, NY 14526
Evan
Job Details: 06/08/2019
MICROWAVE WHIRLPOOL WML55011HS0 Customer stated that door would not always open. Replacing interlock due to unit failing to open door consistently. Replaced interlock. Ran multiple test cycles. Unit tested good
Near Rochester, NY 14606
David
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced control due to defrost thermostat testing open I. Diagnostics and unit not defrosting. Defrost thermostat reading closed in diagnostics after repair. Customer to monitor.
Near Rochester, NY 14626
David
Job Details: 06/08/2019
RANGE KITCHENAID KSDG950ESS1 Downdraft fan is not coming on. 120vac to motor harness. Ordering motor and cap. ; ordrng 1 W10921431 (motor-blwr) and 1 W11209781 (CAPACITOR)
Near Rochester, NY 14622
David
Job Details: 06/08/2019
WASHER KENMORE 110.922841 Unit was not agitating due to a broken motor coupler. Replaced motor coupler. Unit tested good. ; dspstn on spec-tagged invntry: 2 285671 SWITCH-LID and 1 285753A COUPLING
Near Honeoye, NY 14471
Dave
Job Details: 06/08/2019
DRYER WHIRLPOOL WGD8300SW1 Replaced rollers . Tension pulley and belt due to thumping . Tested unit . Tested good . Took payment over phone with customer.
Near Brockport, NY 14420
Shaiman
Job Details: 06/08/2019
OVEN WHIRLPOOL WGG745S0FS Heavy damage; ordrng 1 W10877566 (glass-door) and 1 W10878897 (glass-door)
Near South Bristol, NY 14424
Dave
Job Details: 06/08/2019
DRYER WHIRLPOOL WHD5090GW0 Adjusted dryer legs to balance out and checked power to unit . Unit not heating .Ran unit in auto diagnostics. No error codes . Unplug some wires to the control and reseated. Tested unit in auto diagnostics again . Unit tested good .
Near Victor, NY 14564
Dave
Job Details: 06/08/2019
RANGE WHIRLPOOL WFE505W0HZ1 Checked elements on top all turning on . Filled pan with water and tested both front burners . Water came to s rolling boil. Called techline SR 7725043090 checked oven temperatures . 306 367 302 360 305 365 average temperature 334 . Unit tested good .
Near Rochester, NY 14610
Dave
Job Details: 06/08/2019
REFRIGERATOR JENN AIR JS42SEDUDW0 Replaced optics for the ice maker . Due to not recognizing the bin was empty and not making ice . Tested unit . Tested good .
Near Pittsford, NY 14534
Dave
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Freezer door not closing right . Found frost in unit . Also found the gasket wasn't sealing right . Removed the basket and shelf inside freezer . Reseated gasket and basket . Door is now closing like is should .
Near Victor, NY 14564
Dave
Job Details: 06/08/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Ice maker is broken . The thermistor holder is broken not allowing the ice maker not to work . Replaced the ice maker . Tested unit . Tested good .
Near Rochester, NY 14622
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL LGR5848EQ5 "Dryer was not heating. Thermal fuse tested bad. Replaced thermal fuse. Unit testing good.; dspstn on spec-tagged invntry: 1 279311 IGNITOR 1 4392065 REPAIR KIT , and 1 WP338906 SENSOR , used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Perry, NY 14530
Steve
Job Details: 06/08/2019
WASHER MAYTAG MVWB765FW3 Found water valve not sending cold water to washer. Replaced water valve and the washer tested good.
Near Rochester, NY 14607
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL NED4655EW1 Venting was plugged. Failed airflow test. Exhaust on the outside of building was completely clogged with debris. Unit tested good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Near Rochester, NY 14612
Shaiman
Job Details: 06/07/2019
WASHER MAYTAG MVWB835DW3 "F3E2 F8E1 codes stored. Decent amount of water was sitting under water inlet valves on machine. Suspected a crack on inlet valve was causing water leakage. Replaced water inlet. After verification test using manual diagnostics, noticed water dripping from the hot water shut off valve. Water leakage was originating from two different places, machine and the home. Shut off valve should also be replaced by homeowner. Unit testing good."
Near Caledonia, NY 14423
Steve
Job Details: 06/07/2019
RANGE WHIRLPOOL WFG515S0EW "Replaced ignitor and insulated harness for ignitor not lighting. The range tested good. Adjusted top burners for better simmer; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN , used 1 WPW10701462 (HARNESS-INSULATED) from stock"
Near Rochester, NY 14623
Evan
Job Details: 06/07/2019
DISHWASHER GE CDT835SSJ2SS Customer was still experiencing same issue as before. Discovered that drain line was kinked behind machine causing unit not to drain properly. Unkinked hose and ran multiple drain cycles. Unit tested good
Near Victor, NY 14564
Steve
Job Details: 06/07/2019
RANGE WHIRLPOOL WFG320M0BW1 Customer had the range unplugged on arrival. The complaint was the sparkers for top burners stayed on and sparked constantly. On arrival I plugged it in and it worked as expected and did not spark on its own.
Near Fairport, NY 14450
Steve
Job Details: 06/07/2019
WASHER MAYTAG MHWE301YW00 Tested washer and found banging noises during high spin cycle. The washer will need outer tub and basket. The customer is going to replace.
Near Fairport, NY 14450
Steve
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced water valve and sealed connections in water line to prevent air from getting into line for water dripping randomly from water dispenser. Customer is going to monitor. If it happens again the customer is going to take filter out for 24 hours and monitor. If it still leaks preorder filter housing.
Near Pittsford, NY 14534
Steve
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS322FDAT04 Replaced the light in fresh food section for blinking lights or no operation. Found the freezer light was blinking. Installed light from fresh food section in freezer. The lights test good.
Near Rochester, NY 14616
David
Job Details: 06/07/2019
REFRIGERATOR MAYTAG M1BXXGMYW00 Unit is not defrosting the evaporator. Energized heater in diagnostics. Heater came on. Checked ohms on thermistor. Unit needs a control and the drain pan is cracked. Did not charge a service call due to repeated service history. The customer is going to replace the unit. Quoted 579.08 for repair.
Near Rochester, NY 14626
David
Job Details: 06/07/2019
DISHWASHER WHIRLPOOL KDFE104DWH U it was not draining due to a failing drain pump. Replaced pump and cleared hoses.
Near Rochester, NY 14608
David
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL ED2VHGXMB00 Unit was tripping the gfci circuit it was plugged into. No issues when moved to a different breaker. Checked start up amperage and defrost amperage. Unit testing normal.
Near Spencerport, NY 14559
David
Job Details: 06/07/2019
RANGE AMANA AGR6603SFB2 Broil ignitor is not getting a spark. Checked harness and connections. Harness to the broil ignitor harness was not connected to the broil ignitor. Re connected and tested.
Near Rochester, NY 14624
David
Job Details: 06/07/2019
REFRIGERATOR MAYTAG MFC2062FEZ02 Gasket was torn and loose. Installed new gasket. Door seals nicely.