We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Rochester, NY 14606
Jeremy
Job Details:
02/06/2023
"Customer experiencing long dry times. Found vent restricted, cleaned some lint from outside vent hood. Advised customer to have vent run cleaned. If problem persists order control.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Churchville, NY 14428
Jeremy
Job Details:
02/06/2023
"Unit shuts off after starting a cycle, will turn back on with power button. Ordering console.; ordrng 1 W11325572 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Caledonia, NY 14423
Jeremy
Job Details:
02/06/2023
Unit is not cooling. Compressor drawing 48 watts and 0.5 amps. Unit has sealed system leak. Ordering sealed system .; ordrng 1 W10507884 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve) and 1 876765 (Tubing Kit) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506620 (8NK evap repair)s and 2 W11506621 (6NK)s and 2 W11504436 (6/1.8)s and 2 W11504434 (6/2)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5NK)s and 2 W11504431 (7/5)s and 2 W11504422 (8/2.2)s and 2 W11504423 (8/2)s and 2 W11504424 (8/1.8)s
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Caledonia, NY 14423
Jeremy
Job Details:
02/06/2023
"Unit shaking excessively. Adjusted leveling legs, ran unit with towels, checks good."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14613
Josh Henchen
Job Details:
02/06/2023
"Customer stated washer not draining. Checked and found F7E1,F8E1. Unit not going into spin. Replaced gearcase and cam. Ran diagnostic cycle, all functions as expected. Tried to start regular wash, washer failed to go into cycle. Ordering control W11603811.; ordrng 1 W11603811 (CNTRL-ELEC), dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Rochester, NY 14621
Andres V
Job Details:
02/06/2023
Customer stated that they had the UI replaced but after repair it fell off and caused connector to rip of board. Unit needs new UI ; ordrng 1 W11351728 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Rochester, NY 14615
Andres V
Job Details:
02/06/2023
Customer stated unit is leaking. When I arrived customer had started a cycle for me. I watched unit and saw that it is leaking when unit is in a high spin speed. It is leaking in between the tub and tub ring. Called Dave about it he suggested to replace the suspension. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14606
Andres V
Job Details:
02/06/2023
Customer stated unit was not washing clothes. I diagnosed unit I heard a humming noise when it was trying to agitate. I ohmed out the capacitor found an OL. Replaced the cap and tested unit. Unit not agitates and spins. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14625
Josh Henchen
Job Details:
02/06/2023
"Customer stated dishwasher door not latching shut. Checked and found door latched and ran diagnostic cycle, all functions as expected. Spoke to about switching from powder to pods and use Pro wash instead of express wash for cleaning performance. Dishwasher checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, NY 14502
Josh Henchen
Job Details:
02/06/2023
Replaced all LED lights per S84638 due to lights not illuminating correctly. Tested and all Leds are working properly. Refrigerator checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
02/06/2023
"Customer stated dishwasher wasnt cleaning dishes, boiler is down so no hot water. Checked and found F7E1. Ran diagnostic cycle, all functions as expected. Dishwasher water temp is 92 degrees dishwasher functioning properly."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
02/06/2023
"Customer stated dishwasher was leaking water, not draining properly, and a heating issue. Checked and found no visible leaks or damage. Drain pump has no visible damage or blockage. Door panel is damaged. Ordering Door Panel W10671878.; rqstng P&A on 1 W10671878 (Door Panel) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Ontario, NY 14519
James
Job Details:
02/06/2023
Replaced ui and programmed. Installed foam behind damper motor so it doesn't chatter. Customer is to monitor if freezing persists.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Webster, NY 14580
James
Job Details:
02/06/2023
Unit making clunking noises and echoes through wall. Found drain hose slaps back of washer. Adjusted water hoses and zip tied drain hose to back panel. All noises are normal.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML35011KS0
Near Webster, NY 14580
James
Job Details:
02/06/2023
"Replaced mag, transformer, cap and diode. Unit heated glassof water successfully. One year warranty on repair ; dspstn on spec-tagged invntry: 1 W11256462 DIODE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Webster, NY 14580
James
Job Details:
02/06/2023
"Ff freezing, freezer warm. Pressure -15\80 at .55amps. Sign of leak in evap due to uv dye in defrost pan. Ordering EVAP. Sealed system. ; ordrng 1 W10836706 (Evap) and 2 W11504424 (8\1.8)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Webster, NY 14580
James
Job Details:
02/06/2023
Replaced ui and defrosted fill tube. Icemaker cycled properly. If problem persists replace main control.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details:
02/02/2023
Unit is loud during spin due to a weak gear case ordering gear case; ordrng 1 W11454741 (Gear case)
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, NY 14534
Jeremy
Job Details:
02/02/2023
"2 people required due to nature of installation and needing to partially uninstall. Found motor that was previously installed had screw going through wire in switch housing causing a short (see photo). Replaced motor assembly, unit tested good."
We serviced a
KENMORE WASHER
Model n/a
Near Pittsford, NY 14534
James
Job Details:
02/02/2023
Model tag missing. Lid switch broken. Need switch. Paid in full. ; ordrng 1 3949247V (Switch) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Jeremy
Job Details:
02/02/2023
"Unit is making ice and food is freezing in pantry drawer. Found freezer door was being obstructed and not closing properly. Adjusted unit so door closes. Reset control, customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Farmington, NY 14425
Jeremy
Job Details:
02/02/2023
"Water Filter restricted causing small ice cubes and no water dispensing. Removed filter and water flows good. Customer had new filter on hand, installed new filter and water flow is good. Last filter only lasted 1 month before clogging. Customer has something in the water that is clogging filters in short time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Pittsford, NY 14534
James
Job Details:
02/02/2023
Installed anchor in ff ceiling and secured control panel.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
James
Job Details:
02/02/2023
Fill valve electric error. Pro sense cycle not functioning. Replaced ui and control. Tested and found no problems. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14626
Dave L
Job Details:
02/02/2023
Found full tube extender was not properly installed into ice maker fill cup causing water to accumulate in the ice bin. Properly installed fill tube extension and greased crispers and deli pan slider.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Penfield, NY 14526
James
Job Details:
02/02/2023
Leds not turning on. Lr ceiling led dead. Replaced ledsnd all of them turned on. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, NY 14534
Josh Henchen
Job Details:
02/02/2023
Assisted 58 with venthood repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14612
Dave L
Job Details:
02/02/2023
"SR7735642577 found full frost pattern on arrival. Re diagnosed unit. Customer says that the refrigerator has been keeping temp since last visit but intermittently thaws food in freezer slightly. Found that when the moles connector is moved in the machine compartment. That fan will flutter or shut off completely. Documented with techline as non repairable ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Canandaigua, NY 14424
Jeremy
Job Details:
02/02/2023
"Found water dripping from inlet fitting into drip tray causing float switch alarm. Installed rubber washer into fitting, fitting no longer dripping. Unit checks good.; dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canandaigua, NY 14424
Jeremy
Job Details:
02/02/2023
"Replaced control, gearcase, basket and cam. Unit checks good. If problem returns, replace suspension.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, NY 14580
James
Job Details:
02/02/2023
Fill tube keeps freezing. 119v at 15k ohms in heater. Replaced heater and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342F1AB02
Near Rochester, NY 14612
Dave L
Job Details:
02/02/2023
Found ice maker with no power. Power cycled unit. Ice maker harvested and filled normally. Customer had already thawed the freezer. Suspecting the fill tube was frozen causing the issue. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Victor, NY 14564
Josh Henchen
Job Details:
02/02/2023
"Customer stated dishwasher has alot of water on door panel. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Mentioned the plastic tub verse stainless and the benefits of rinse aid. Dishwasher checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Ontario, NY 14519
James
Job Details:
02/02/2023
Rh spring disconnected from door. Reconnected spring and tested door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, NY 14612
Dave L
Job Details:
02/02/2023
Found unit with significant suds build up causing water to pool under door. Cleared suds for customer.
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14609
James
Job Details:
02/02/2023
Customer needs to reschedule. ; ordrng 1 WH23X28418 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14615
James
Job Details:
02/02/2023
Unit will not start cycle. Flashing f2e1 and will not run diagnostics. Reset power and was able to start normal cycle. Ordering control and encoder. ; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NVEXVS01
Near Spencerport, NY 14559
Dave L
Job Details:
02/02/2023
The refrigerator is popping the GFI intermittently on start up. Found that LRA is 14 amps and the unit is on a shared 15 amp circuit. This is likely causing the issue. Had no problems when plugged into another circuit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Canandaigua, NY 14424
Jeremy
Job Details:
02/02/2023
Unit is still behaving erratically. Found unit is plugged into a non grounded outlet. Advised customer to replace cord and ensure circuit is grounded when unit is plugged back in.
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hilton, NY 14468
Andres V
Job Details:
02/02/2023
"Installed new drain pump on unit. Ran a diagnostic cycle, unit is working properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Spencerport, NY 14559
Dave L
Job Details:
02/02/2023
Customer is experiencing loads becoming off balance. Checked suspension and tub. Ran diagnostic cycle to verify operation. Found right front foot sitting on a foam floor pad. This was causing the machine to move excessively furring spin. Moved pad from under machine and leveled unit. Retested in diagnostics. Spin seemed to improve. Ran load size calibration and went over use and care.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14612
Andres V
Job Details:
02/02/2023
Customer stated unit was not cooling in fresh food section. I diagnosed unit and found that evap fan was not coming on. When I took off back panel I could hear fan trying to spin but would not. I turned fan blade and fan started working but very slowly. Had new evap fan motor with me I replaced it. Fan turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, NY 14617
Andres V
Job Details:
02/02/2023
Customer stated that unit would not turn on. I diagnosed unit found door switch to be broken. Unit needs new switch.; ordrng 1 WPW10569603 (Door switch)
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, NY 14580
Andres V
Job Details:
02/02/2023
"Replaced the ignitor on the back right burner. Tested it, unit now lights."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS00
Near Irondequoit, NY 14617
Andres V
Job Details:
02/02/2023
"Customer stated unit is nothing turning on. I diagnosed unit found the thermal fuse to be bad. I used a jumper to jump fuse, when I did unit turned on. Ordering thermal fuse.; ordrng 1 WPW10545255 (Thermal fuse)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Rochester, NY 14613
Andres V
Job Details:
02/02/2023
Rent a center stated that they opened box when unit arrived and glass fell off door also cooktop and manifold were damaged. ; ordrng 1 W11449263 (Handle assembly) and 2 WP355214 (Screw)s and 1 W11569689 (Bottom trim) and 1 W11159626 (Panel) and 1 W11454367 (Cooktop)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14611
Andres V
Job Details:
02/02/2023
Installed new drain pump and shock absorber. Hooked up unit to water and ran a diagnostic cycle. Unit is working properly now. ; dspstn on spec-tagged invntry: 1 W11545322 DAMPER
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Farmington, NY 14425
Josh Henchen
Job Details:
02/02/2023
"Customer stated they had a spill in oven, used aqua lift and followed user care guide directions manually scrapped, still not clean after 2nd attempt. Checked and found no codes, aqua lift clean is heating and cycling properly. Customer has aqua lift number to call, Range functioning properly."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Churchville, NY 14428
Josh Henchen
Job Details:
02/02/2023
"Customer stated he was getting a clunking noise from front of dryer. Checked and found screw wedged between door panel and tub, removed and tested, no noise/no visible damage all functions as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Avon, NY 14414
Josh Henchen
Job Details:
02/02/2023
"Customer stated sayer door not staying closed. Checked and found dryer door not latching correctly. Replaced strike and latch, tested. Dryer checks good.; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14606
Andres V
Job Details:
02/02/2023
Customer stated unit was giving her F6E1 for a communication error. When I arrived the UI was lit but not responding to commands. I did notice that the strip on top of UI is coming apart which caused moisture to get to the UI. ; ordrng 1 W11460908 (UI housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14624
Andres V
Job Details:
02/02/2023
"Customer stated he could not get water filter out. I diagnosed unit found that the door broke off so filter would not come out. I suggested customer gets a new filter housing, customer did not want new housing so I showed him a way he can get it out."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Ontario, NY 14519
James
Job Details:
01/30/2023
Unit leaking from wash motor. Unit has outdated heating element. Need parts. ; ordrng 1 W11414076 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hilton, NY 14468
Andres V
Job Details:
01/30/2023
"Customer stated unit would not finish cycle. I diagnosed unit found error code for long drain stored. I cleaned out the filter did find some debris in it, when unit was draining it was very loud to the point it was shaking the whole unit. Ordering new drain pump ; ordrng 1 WPW10730972 (Pump)"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Rochester, NY 14611
Josh Henchen
Job Details:
01/30/2023
Customer stated no display on UI. Checked and found UI unresponsive. Range needs new control WPW10556708.; ordrng 1 WPW10556708 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14607
Josh Henchen
Job Details:
01/30/2023
"Customer stated dishwasher not working. Checked and found F6E2,F4E3,F3E3. Ran diagnostic cycle motor is not working. Dishwasher needs new Sump and motor W11025157. Cost of repair outweighs purchase of new unit."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKW0
Near Hamlin, NY 14464
Andres V
Job Details:
01/30/2023
Customer complained that soap dispenser did not open up. I put unit into a diagnostic mode and ran a test cycle. Dispenser opened up and working correctly. Customer might of had a tall plate or pan and did not realize it was blocking the dispenser.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Hilton, NY 14468
Andres V
Job Details:
01/30/2023
Customer stated that unit worked for a few loads but then stopped draining. I diagnosed unit found that the pump was not getting any voltage. I then checked power at the ACU and it was not sending out any voltage. Unit needs new ACU ; ordrng 1 W11410063 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Rochester, NY 14623
James
Job Details:
01/30/2023
Unit not flowing water. Closed and opened piercing valve in basement and unit functions properly. Found ice on bottom of freezer. Inspected drain tube and found it was clear. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Canandaigua, NY 14424
Jeremy
Job Details:
01/30/2023
Customer needs to reschedule. ; schdld next appmnt for 2/3 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Canandaigua, NY 14424
Jeremy
Job Details:
01/30/2023
Replaced warped door seal. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Pittsford, NY 14534
James
Job Details:
01/30/2023
Front panel screw is stripped out. Need an anchor installed in ff ceiling. ; ordrng 1 Anchor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Scottsville, NY 14546
Jeremy
Job Details:
01/30/2023
"Replaced control per techline instructions, user interface still unresponsive. Ordering UI, harness, seal and console.; ordrng 1 W11460962 (User Interface) and 1 W11627526 (Harness) and 1 W11412696 (Console seal) and 1 W11460908 (Console)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Rush, NY 14543
Jeremy
Job Details:
01/30/2023
"Fresh food temp 26 and freezer 5. Evaporator has about half frost pattern. Unit appears to have low charge. Restricted air channel in air tower to produce colder air from freezer and satisfy fresh food thermistor quicker. Customer to monitor, if problem persists possible sealed system problem."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Pittsford, NY 14534
James
Job Details:
01/30/2023
Pipes rattle after repair. Copper coil contacting freezer when water is run. Secured water line with foam and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Penfield, NY 14526
James
Job Details:
01/30/2023
Unit not dispensing water and food freezing. Changed temp to recommended and defrosted water reservoir. Customer is to monitor. If problem persists pre order damper control.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14620
James
Job Details:
01/30/2023
Unit shakes excessively due to shipping bolts not removed. Removed bolts and ran spin. Unit functions properly. Excessive shaking caused scrapes on lh side.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ2
Near Rochester, NY 14622
James
Job Details:
01/30/2023
Light and fan not turning on. Disconnected lh ui and plugged in now unit functions properly. Customer is to monitor. If problem persists replace W11220414
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Irondequoit, NY 14609
Josh Henchen
Job Details:
01/30/2023
"Customer stated cold water never filled in washer. Checked and found no errors. Ran diagnostic cycle, all functions as expected. Ran Regular wash with clothing, water filled and advanced cycle. Washer checks good."
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, NY 14580
Andres V
Job Details:
01/30/2023
"Customer stated that bake cycle would not heat up and also the back right burner would not come on. I diagnosed oven found that it is getting 120v but not heating up. I replaced the ignitor then tested it. Unit now bakes properly. I also found that the back right burner igniter is getting voltage but not lighting. Ordering new ignitor. ; ordrng 1 WP74009336 (Ignitor), used 1 12400035 (Ignitor kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ontario, NY 14519
Andres V
Job Details:
01/30/2023
Replaced the water valve then tested unit. I was able to get water out of dispenser but coming out slowly. I suggested customer call a plumber and ask why pressure is so low. Unit is dispensing water though.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, NY 14450
Jeremy
Job Details:
01/30/2023
"Motor does not run just makes buzzing sound. Found faulty capacitor. Replaced capacitor, unit tested good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pittsford, NY 14534
Jeremy
Job Details:
01/30/2023
"No ice production. Fill tube frozen. Fill tube tested out of resistance range and wires crimped below hinge. Ordering freezer door and water fitting.; rqstng P&A on 1 LW11037733 (Freezer door DIRECT SHIP TO CUSTOMER) and 1 WP4373559 (5/16 x 1/4 Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Fairport, NY 14450
Josh Henchen
Job Details:
01/30/2023
"Customer stated washer finishing too soon. Checked and found F8E1. Ran diagnostic cycle all functions as expected. Ran Drain and spin cycle, all functions as expected. Explained the time display is an estimate, customer will monitor. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Josh Henchen
Job Details:
01/30/2023
"Customer stated dishes are not getting cleaned. Checked and found F4E3,F6E4,F2E1. Ran diagnostic cycle, Sump and pump not working properly. Replaced Sump and pump and diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Pittsford, NY 14534
Josh Henchen
Job Details:
01/30/2023
"Customer stated unit stopped making ice, customer stated he shut off ice maker and turned back on. Checked and found no errors. All functions in diagnostic working properly. Adjusted feet to help with door closing. Refrigerator checks good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, NY 14612
Andres V
Job Details:
01/30/2023
Customer stated unit did not finish cycle. I diagnosed unit found error code for unbalanced load. I unplugged machine and cleared error code. I then started a normal cycle and watched it fill. I informed customer of what to do if load is unbalanced again.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, NY 14617
Andres V
Job Details:
01/30/2023
I sent pre automated call to let customer know I was on my way. The address we have is to this apartment complexes lesson office. I ran doorbell but no one answered I called the number but could not leave voicemail. Waited 15 min no one showed up.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, NY 14622
Andres V
Job Details:
01/30/2023
Customer stated unit would not finish cycle. I diagnosed unit found error codes for basket speed fault and shifter fault. I looked underneath unit found the capacitor on the ground crushed. I ohmed it out which tested open. Unit needs new capacitor. ; ordrng 1 W11158830 (Capacitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Rochester, NY 14612
James
Job Details:
01/26/2023
"Teeth of dispenser coupler sheared off and coupler of bin sheared off. Need motor parts and ice bin. Left icemaker. ; ordrng 1 W11202789 (Motor) and 1 WP2220458 (Coupler) and 1 W11347840 (Bin) and 1 WPW10258544 (Shaft), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Irondequoit, NY 14617
James
Job Details:
01/26/2023
"Unit was giving f3e3 errors, but now it won't display time on display. Thermistor tested good. Replaced control and acu. Unit functions properly."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rochester, NY 14620
Andres V
Job Details:
01/26/2023
Customer stated that unit was not heating. When I tested unit it the heater turned on and is heating correctly. I took of back panel and did notice that their was a short at the connections for the drum light. Unit needs new harness and drum light box.; ordrng 1 W10640709 (Harness) and 1 3977373 (Bracket)
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near Rochester, NY 14620
Andres V
Job Details:
01/26/2023
Customer stated their was water left in the fabric softener dispenser. Dispenser was clogged I cleaned it out. Dispenser is clean and let's water flow through now.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pittsford, NY 14534
Andres V
Job Details:
01/26/2023
Customer stated unit was shaking and walking itself out and also they are hearing a noise like a loose bolt. I diagnosed unit and found that the noise is the rotor seems to be loose when agitating. I tried to tightened it but was still the same. Ordering rotor and suspension rods. ; ordrng 1 W11400156 (Suspension rods) and 1 W11260238 (Rotor) and 1 W10752189 (Screw)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14624
Andres V
Job Details:
01/26/2023
Replaced bottom spray arm. Tested it with clear door. Unit no longer leaks.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14619
Andres V
Job Details:
01/26/2023
Customer stated unit was not agitating and cleaning clothes properly. I diagnosed unit found agitator had fallen out of place. I replaced old style agitator with new style to prevent it from falling out of place again. Tested unit now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14610
Andres V
Job Details:
01/26/2023
Replaced the ACU and the UI. I started a normal cycle and watched unit for about 15min. Unit was running properly with no issues. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
Andres V
Job Details:
01/26/2023
Helped James with taking unit out of closet.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14616
Dave L
Job Details:
01/26/2023
The customer has the dryer connector to 30+ feet of venting that is restricted. Failed airflow test. Recommending finding a shorter path for the dryer vent. Customer will need to address this issue before the dryer can be put back into use ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, NY 14606
Dave L
Job Details:
01/26/2023
Found unit leaking from the ice side of the dual valve when filling the ice maker. Ordering valve; ordrng 1 W11482383 (Valve)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ05
Near Rochester, NY 14621
Dave L
Job Details:
01/26/2023
"Replaced evaporator and compressor due to poor cooling. Unit began cooling after repair. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Brockport, NY 14420
Dave L
Job Details:
01/26/2023
Retested all unit functions in diagnostics. No saved errors. Checked control and motor wiring and connections. Spoke the the RTM. If problem persists the unit will have to be diagnosed in home with correct installation.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB1
Near Pittsford, NY 14534
James
Job Details:
01/26/2023
Icemaker cycles but not rotating auger. Icemaker stripped. Need icemaker. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW5
Near Brighton, NY 14620
James
Job Details:
01/26/2023
"Display turns on and off. Freezer light out. Lh door switch broken. Replaced control and freezer bulb. Tested unit successfully. Need switch. Paid in full. ; ordrng 1 W11396033 (Switch), used 1 8009, and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Ontario, NY 14519
James
Job Details:
01/26/2023
Dropped off part.
We serviced a
KENMORE DRYER
Model 110.64983200
Near Webster, NY 14580
James
Job Details:
01/26/2023
Motor will only run when start button is pressed. Need motor. Customer opt not to repair. Maytag fridge not making ice. Diagnosed fill tube frozen. Customer going to fix. 30 day warranty on service fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Webster, NY 14580
James
Job Details:
01/26/2023
Replaced control and harness. Customer is to monitor temperature.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
James
Job Details:
01/26/2023
Replaced control and harness. Found pressure hose was kinked at conduit at rear of unit. Calibrated and tested.
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS01
Near Pittsford, NY 14534
Jeremy
Job Details:
01/26/2023
"Replaced inner door, sliding arm and primary interlock, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Fairport, NY 14450
Jeremy
Job Details:
01/26/2023
Replaced tub leaning forward and water to drip over back side during heavier loads. Customer to monitor.