Service History 94

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, New York 14424

Andres V

Job Details: 12/14/2023

"I installed new suspension rods and tested unit. Unit is still excessively shaking and bouncing around, when replacing rods I did notice a crack in the outter tub. ; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11219115 (Outter tub)"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Manchester, New York 14504

Andres V

Job Details: 12/14/2023

Squeaking noise was coming from rollers on the bulkhead. I replaced all rollers and idler pulley. Put unit back together and tested it. Unit is working properly ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Penfield, New York 14526

James

Job Details: 12/14/2023

"Unit Not draining. Found harness damaged at drain pump. Repaired harness and tested. Unit not agitating. Found capacitor leaking oil. Replaced cap and shifter. Calibrated and tested quick wash. Cycle agitating and filling for 20 minutes instead of starting wash cycle. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness), used 1 Wpw10006355 (Actuator), and 1 W11395618 (Capacitor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, New York 14626

Dave L

Job Details: 12/14/2023

Replaced led power supply due to intermittent cooling. Customer to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Palmyra, New York 14522

Andres V

Job Details: 12/14/2023

Put hinge back in place and tested it. Door no longer falls when opening. Had customer test it out.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Palmyra, New York 14522

Andres V

Job Details: 12/14/2023

"Found error code for no drain. I then checked underneath unit and found a cut wire going to drain pump, I repaired wires and tested unit. Unit is working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, New York 14534

James

Job Details: 12/14/2023

Replaced compressor and tested. Unit intermittently cooling. Pressure drops to -20 and 80 then doesn't equalize. Called techline sr7738028615 they said unit has a leakReplaced drier and 8x2 lokring at evaporator. Unit oassed equalization. Verified frost to ff evaporator.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Brockport, New York 14420

Dave L

Job Details: 12/13/2023

Found belt disconnected. Reinstalled drive belt.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14608

Andres V

Job Details: 12/13/2023

Replaced ice maker on unit. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Rochester, New York 14626

Dave L

Job Details: 12/13/2023

Replaced valve and retested. Error did not return.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Rochester, New York 14618

Andres V

Job Details: 12/13/2023

"Unit was sitting on a drain cover that was higher then the ground and unit was hitting it causing it to damaged the cover, motor pulley and belt. ; ordrng 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (Cover)"

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Rochester, New York 14621

James

Job Details: 12/13/2023

Replaced control and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Irondequoit, New York 14609

James

Job Details: 12/13/2023

Unit shakes and walking away from the wall. Customer doesn't want any more repairs. Called techline and documented sr7738010937. Customer is to contact customer service.

We serviced a

WHIRLPOOL DRYER

Model WED9600TWO

Near Rochester, New York 14618

James

Job Details: 12/13/2023

"Unit loud during cycle. Idler worn. Replaced dryer repair kit and tested. One year warranty on repair. Concern with amana refrigerator noise. Couldn't replicate noise suspect its the icemaker. Customer is to monitor. 30 days warranty on sc ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Webster, New York 14580

James

Job Details: 12/13/2023

Unit droning with freezer fan on. Problem with freezer fan. Called techline. Was on hold for 30 minutes and couldn't get through. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Rochester, New York 14626

Dave L

Job Details: 12/13/2023

Replaced shorted deli control tests ok.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Pittsford, New York 14534

Andres V

Job Details: 12/13/2023

Customer showed me a video of unit on medium spin speed and it was shaking excessively. I reccomend replacing tub and control. ; ordrng 1 W11460604 (Tub) and 1 W11550649 (ACU)

We serviced a

WHIRLPOOL COOKTOP

Model KSGG700EBS2

Near Pittsford, New York 14534

Andres V

Job Details: 12/13/2023

Replaced the UI ribbon on unit. Tested touchpad. Unit is responding to commands.

We serviced a

GE WASHER

Model PTW600BSR1WS

Near Pittsford, New York 14534

Andres V

Job Details: 12/13/2023

Replaced the tub ring on unit. Put unit back in place and made sure it was leveled so it did not shake around.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Penfield, New York 14526

James

Job Details: 12/13/2023

Unit not cooling ff section. Freezer frozen over. Tested diagnostics. Screw loose in rh rail making door not seal. Tightened screw and removed ice. Unit functions properly.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Pittsford, New York 14534

Andres V

Job Details: 12/13/2023

Customer got new identical bulb to the original one but light now won't turn off UI panel says it's off but stays on. Reccomend replacing the control board ; ordrng 1 WMH53521HZ06 (Control)

We serviced a

KENMORE REFRIGERATOR

Model ="596.72383411"

Near Rochester, New York 14617

Dave L

Job Details: 12/13/2023

Freezer door was frozen shut. Freed door with steamer and adjusted closures. Verified defrost drain.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Macedon, New York 14502

Andres V

Job Details: 12/13/2023

Called techlineto ask what could be causing this issue. did a test on motor start windings and found them out of spec. SR 7738015974; ordrng 1 W11549461 (Motor)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Webster, New York 14580

James

Job Details: 12/13/2023

Unit is louder than it was when new. Tested unit and wash motor is intermittently vibrating. Need pump assembly and insulation. ; ordrng 1 W11673297 (Insulation) and 1 W11460946 (Pump)

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Ontario, New York 14519

James

Job Details: 12/13/2023

Unit not starting. Door switch broken. Byoassed switch and tested. Motor bearing siezed. Door switch nla. Customer going to repair switch themselves. Need motor. ; ordrng 1 279787 (Motor) and 1 Sh15 and 1 WP697772 (Blower wheel)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14620

Dave L

Job Details: 12/13/2023

Replaced valve due to stuck solenoid

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, New York 14611

Dave L

Job Details: 12/13/2023

Replaced block. Customer has not repaired electrical feed to unit. Left breaker off. Unit can not be used until an electrician repairs feed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, New York 14619

Dave L

Job Details: 12/13/2023

"Replaced hoses and drain pump due to unit not draining. Tests ok. ; used 1 Sh15 (Sh), and 1 W10876537 (Pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Rochester, New York 14624

Dave L

Job Details: 12/13/2023

Filter housing is not locking into filter. Ordering housing. ; ordrng 1 W11162041 (Housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Rochester, New York 14624

Dave L

Job Details: 12/13/2023

Replaced restricted filter housing tests ok ; used 1 Sh15 (Sh) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Macedon, New York 14502

Andres V

Job Details: 12/13/2023

Helped James with sealed system

We serviced a

KENMORE DRYER

Model ="110.68082701"

Near Rochester, New York 14610

Andres V

Job Details: 12/11/2023

Unit needs a new blower motor control but part is NLA.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ05

Near Webster, New York 14580

James

Job Details: 12/11/2023

Rh gasket damaged. Replaced gasket and molded with heat gun.

We serviced a

KITCHENAID OVEN

Model KEBS277SBL04

Near Webster, New York 14580

James

Job Details: 12/11/2023

Replaced appliance manager and tested both ovens. Bake and broil elements functioning. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, New York 14618

Andres V

Job Details: 12/11/2023

Unit had error code F9E1 for no drain. I hit cancel button and unit drain fine. I then ran a diag cycle successfully. Checked flow of water draining and it had good pressure. Could not find a blockage customer is to use like normal and monitor. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Rochester, New York 14612

Dave L

Job Details: 12/11/2023

Timer knob has split preventing use. Timer hard to turn. Ordering knob and timer ; ordrng 1 W11677925 (Knob) and 1 W11685947 (Timer) and 2 W11625514 (Knob)s

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Webster, New York 14580

James

Job Details: 12/11/2023

Replaced suspension and leveled feet. Calibrated and tested drain and spin successfully. ; dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Rochester, New York 14607

James

Job Details: 12/11/2023

Replaced ui and tested successfully.

We serviced a

WHIRLPOOL OVEN

Model n/a

Near Rochester, New York 14605

James

Job Details: 12/11/2023

Customer said that store swapped out oven with new one.

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Fairport, New York 14450

James

Job Details: 12/11/2023

Replaced magnetron and repaired terminal to thermostat. Tested unit successfully. One year warranty on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Rochester, New York 14612

Dave L

Job Details: 12/11/2023

"Lid is cracked at the hinge. Ordering lid. Customer paid in full; ordrng 1 W11102314 (Lid), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Farmington, New York 14425

James

Job Details: 12/11/2023

Replaced compressor and pulled down to 380 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 W11506635 VALVE 1/4

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Pittsford, New York 14534

Andres V

Job Details: 12/11/2023

"Found noise to be coming from the blower, blower has a crack that's causing sound. ; ordrng 1 WP697772 (Blower)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Palmyra, New York 14522

Andres V

Job Details: 12/11/2023

I installed new suspension rods on unit then calibrated it and ran a diag cycle. Unit no longer shakes excessively; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION

We serviced a

GE RANGE

Model PTS7000SN3SS

Near Victor, New York 14564

Andres V

Job Details: 12/11/2023

"Installed new UI panel, powered unit on. Panel comes on now and is responding to commands."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Farmington, New York 14425

Andres V

Job Details: 12/11/2023

Unit was leaking from water valve. I disconnected water line cleaned out threads and reinstalled it. Turned water back on and started a cycle while i watched for leaks. Unit is no longer leaking.n

We serviced a

GE WASHER

Model GTW465ASN9WW

Near Rochester, New York 14626

Dave L

Job Details: 12/11/2023

Replaced control and valve due to valve energizing on its own. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14606

Dave L

Job Details: 12/11/2023

Replaced damaged drive belt and tightened cam pulley. Calibrated and tested unit. Tests ok. ; used 1 W11239857 (Belt) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Farmington, New York 14425

Andres V

Job Details: 12/11/2023

Help James replace compressor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Rochester, New York 14619

Dave L

Job Details: 12/11/2023

Unit was resting on center on the frame due to the floor bowing in the middle. This is causing a vibration. Customer will have the have the unit shimmed or the flow leveled.

We serviced a

KITCHENAID COOKTOP

Model KFGG504KPS3

Near Rochester, New York 14624

Dave L

Job Details: 12/11/2023

Replaced bezel hinge and seal due to poor sealing of oven door damaging knobs and bezels. Tests ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYBL2

Near Rochester, New York 14624

Dave L

Job Details: 12/11/2023

Customer stated auger energizes and dispenses ice on its own every 4 min. Was unable to recreate. Checked paddle switch and harness. If issue continues order W10353846

We serviced a

KENMORE RANGE

Model ="79074233314"

Near Rochester, New York 14616

Dave L

Job Details: 12/11/2023

Replaced open bake Ignitor. Unit tests ok. ; used 1 12400035 (IGNITOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Rochester, New York 14616

Dave L

Job Details: 12/11/2023

Unit not defrosting. Heater connection open. Repaired connection to defrost heater.tests ok

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, New York 14612

Dave L

Job Details: 12/11/2023

Found loose agitator causing garments to get caught underneath. Removed agitator and removed items.. reinstalled agitator tightly. Tests ok. P

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Rochester, New York 14612

Dave L

Job Details: 12/11/2023

Replaced co trim and left rear shock due to excessive shaking. Washer tests normally.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Brockport, New York 14420

Dave L

Job Details: 12/11/2023

Filter was hitting lower spray arm due to metal debris getting stuck in housing. Tests ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Rochester, New York 14626

Dave L

Job Details: 12/07/2023

"Deli UI is shorted due to door cavity holding standing water. Ordering UI. ; rqstng P&A on 1 WPW10769076 (Deli UI), states that autho needed"

We serviced a

WHIRLPOOL OVEN

Model WFE505W0JZ 3

Near Brockport, New York 14420

Dave L

Job Details: 12/07/2023

Oven temperature too low. Offset is set to +30 ordering control and sensor. ; ordrng 1 W11567368 (Control) and 1 WPW10181986 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, New York 14504

James

Job Details: 12/07/2023

Compressor locked. Replaced compressor and pulled down to 500 microns for 15 minutes. Unit began cooling once plugged in.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Canandaigua, New York 14424

James

Job Details: 12/07/2023

Customer said unit is working

We serviced a

GE DISHWASHER

Model CDD420P2TOS1

Near Bloomfield, New York 14469

James

Job Details: 12/07/2023

Double dishwasher. Neither one working. Reset unit and tested. Removed spray arms and reinstalled. Pumps are functioning and spray arm rotating. Recommend using more rinse aid and monitoring. Couldn't verify if cycle is intermittently stopping without completing. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14608

Andres V

Job Details: 12/07/2023

When I got to home unit had produced not ice. I then took off ice bin and inspected ice maker while doing that ice maker started to cycle then it filled. I checked the wiring at the door to check for cut wires but did not see any. Reccomend replacing ice maker. ; ordrng 1 W10873791 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, New York 14534

Andres V

Job Details: 12/07/2023

"Freezer temp was 1 deegree, Ice maker fan is working. Ice maker had ice in it but did not cycle. I checked error codes found E5 for thermistor issue. Unit does harvest and fills. Ordering new ice maker.; ordrng 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Pittsford, New York 14534

Andres V

Job Details: 12/07/2023

"Found pinched wire between light cover and unit base. I adjusted wire, light now stays on.; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4' and 1 W11244490 INTERLOCK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Macedon, New York 14502

Andres V

Job Details: 12/07/2023

Customer had question about how loud fan was I informed him that is normal operating noise. He also had a squeaky fresh food door. I lubricated it so noise is no longer there.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Macedon, New York 14502

Andres V

Job Details: 12/07/2023

"Unit is having a sealed system issue, the sides of the unit are hotter the usual. Theirs also what seems to be R600 leaking in the back and one of the lines is covered in frost. ; schdld next appmnt for 12/13 WED ! , states that autho needed"

We serviced a

KITCHENAID FREEZER

Model KRMF706EBS01

Near Bloomfield, New York 14469

James

Job Details: 12/07/2023

Led shorted. S191AQ Replaced lf ff ceiling led and all leds began functioning. ; used 1 W11601310 (Led) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fairport, New York 14450

Andres V

Job Details: 12/07/2023

"Found rollers to be squeaking. I used a repair kit to replace rollers,belt and idler pulley. Tested unit, no longer makes noise. ; used 1 4392065 (Repair kit) from stock"

We serviced a

ROPER DRYER

Model RED4640VQ1

Near Fairport, New York 14450

Andres V

Job Details: 12/07/2023

"Rollers where squeaking. I used a repair kit to replace the rollers, belt and idler pulley. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Brockport, New York 14420

Dave L

Job Details: 12/07/2023

Replaced bezel that was preventing use of faucet . Tests ok.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Pittsford, New York 14534

Andres V

Job Details: 12/07/2023

"Customer had turned off heating and did not notice, she also brought up that unit was not drying correctly on a sense cycle. Found the humidity dry sensor harness has a broken wire. ; ordrng 1 WPW10298258 (Harness sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Hamlin, New York 14464

Dave L

Job Details: 12/07/2023

Tub is broken at block. Customer is going to replace.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, New York 14618

Andres V

Job Details: 12/07/2023

I replaced the soap dispenser on unit. Unit is working properly. ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, New York 14464

Dave L

Job Details: 12/07/2023

Replaced slipping drive belt and cleaned cam pulley. Tested ok; used 1 WPW10006384 (BELT) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, New York 14612

Dave L

Job Details: 12/07/2023

Unit would not spin out due to spin speed set to off. Small leak at door due to bellow spring detached. Secured bellow spring.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, New York 14612

Dave L

Job Details: 12/07/2023

Address given wasnt the location of the product. 225 penhurst st. Rescheduled ; schdld next appmnt for 12/11 MON !

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, New York 14612

Dave L

Job Details: 12/07/2023

Replaced water valve and removed ice from freezer air returns. Customer to monitor for ice after 24 hours

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Rochester, New York 14626

Dave L

Job Details: 12/07/2023

Adjusted lower convect fan until noise went away.

We serviced a

GE WASHER

Model GTW465ASN9WW

Near Rochester, New York 14626

Dave L

Job Details: 12/07/2023

Water valve energizes on its own intermittently. Ordering valve and control. ; ordrng 1 WH13X26535 (Valve) and 1 WH22X35597 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Farmington, New York 14425

James

Job Details: 12/07/2023

Replaced vent assembly. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11545290 DEFLECTOR

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Pittsford, New York 14534

James

Job Details: 12/07/2023

Unit not powering on. 240v to unit. Need control and ui. Control is no longer available.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Rochester, New York 14609

James

Job Details: 12/07/2023

Replaced control and tested normal cycle. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greece, New York 14626

Dave L

Job Details: 12/07/2023

"Replaced basket, Gearcase, pump and hose. Tests ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Henrietta, New York 14467

James

Job Details: 12/06/2023

Door open led wont turn off and freezer not sealing after door replacement. Reset power and removed frost. Molded gasket with heat gun and sealed freezer liner with silicone. Customer is to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, New York 14623

James

Job Details: 12/06/2023

Leds off dispenser not working. Found water inside pantry drawer. Disconnected ui and leds began functioning. Need door and user interface. Customer opt not to repair.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW3

Near Victor, New York 14564

Andres V

Job Details: 12/06/2023

I replaced the blower and motor. Had customer listen to make sure she was satisfied. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, New York 14424

Andres V

Job Details: 12/06/2023

Unit is shaking immensely when going into a high spin speed. I reccomended replacing the suspension rods. ; ordrng 1 W11130362 (Suspension rods)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, New York 14456

Andres V

Job Details: 12/06/2023

"Spanner nut did not want to go on and tightened down when you turn it basket drive turns with it.. Gearcase, spanner, and basket drive. ; ordrng 1 W11454741 (Gearcase) and 1 WP389140 (Basket drive) and 1 WP21366 (Spanner nut)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Lyons, New York 14489

Andres V

Job Details: 12/06/2023

Customer had turned off spin speed and also steam was on causing her to think that unit was washing with hot water. I did find error code F4E1 for heating element issues. Issue is intermittent and not happening Everytime. Reccomended replacing element and control board. ; ordrng 1 W11314664 (Heater) and 1 W11322901 (Acu)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Fairport, New York 14450

James

Job Details: 12/06/2023

"Unit is not accurate while convection cycle. Cooling fan rattling. F2e1 stuck key error. Tested convection to 350, temp was 30 degrees off after calibrated. ; ordrng 1 W11029431 (Console ui) and 1 W11620673 (Control) and 1 W11620737 (Blower) and 1 W11441001 (Convection)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Fairport, New York 14450

James

Job Details: 12/06/2023

Unit not draining. Replaced drain pump and tested. Left part. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, New York 14489

Andres V

Job Details: 12/06/2023

Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling

We serviced a

WHIRLPOOL WASHER

Model MHWE450WW01

Near Honeoye Falls, New York 14472

James

Job Details: 12/06/2023

Unit intermittently leaving water in basket. Tested unit and found no issues. Suspect valve is leaking into tub. Customer is to monitor. 30 days warranty on service call. Quoted valve replacement WPW10289387

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, New York 14489

Andres V

Job Details: 12/06/2023

Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Newark, New York 14513

Andres V

Job Details: 12/06/2023

"Compressor is locked, starter is trying but compressor is not starting. also found LED lights to be out in the freezer and fresh food section. Dispenser door gasket is tearing at the top. ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 W11504419 (8/7) and 1 W11504432 (6/5) and 1 W11504421 (8/5) and 1 W11506639 (Process tube) and 1 W11504447 (5/1.8) and 1 W11504446 (5/3.5) and 1 W11683243 (LED light) and 1 W11683244 (LED harness) and 1 W10407212 (Gasket)"

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290REM03

Near Rochester, New York 14618

James

Job Details: 12/06/2023

Rh gasket damaged. Replaced gasket and molded with heat gun.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14606

James

Job Details: 12/06/2023

Unit went through cycle then repeated spin cycle and had to be cancelled. No errors. Ran calibration cycle and adjusted feet. Customer is to monitor. If problem persists order W11428994

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW0

Near Hilton, New York 14468

James

Job Details: 12/06/2023

"Unit making clunking noise and not drying properly. Replaced belt, rollers, and gas coils. Tested unit and found no issues. If problem persists replace control. ; used 1 4392067 (Kit), and 1 279834 (Coils) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Newark, New York 14513

Andres V

Job Details: 12/06/2023

"Installed new bin. I checked the auger motor and can hear it trying to turn but does not dispense needs new motor. Also deli drawer control went out, it is getting 12v but not lighting. Ordering new door as well. ; ordrng 1 W10822606 (Auger motor) and 1 WPW10769076 (Control) and 1 W10815687 (Right side door.)"