Service History 93 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Newark, NY 14513

Josh Henchen

Job Details: 02/15/2023

"Customer stated refrigerator is not cooling. Checked and found no frost build up on evap coils, compressor is on but not cooling refrigerator. Unit needs compressor kit.; ordrng 1 W11580057 (COMPRESSOR) and 1 WP2315539 (MOTOR-EVAPORATOR) and 1 W11504416 (Coupler) and 1 W11506635 (Access Valve) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11518247 (Suction Tube) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Irondequoit, NY 14622

Andres V

Job Details: 02/15/2023

"Replaced gearcase, washplate and cam. I leveled unit and calibrated it. I then ran a diagnostic cycle unit is now working properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, NY 14622

Andres V

Job Details: 02/15/2023

"I replaced the motor and tested unit but was still getting the same result. Unit hums when trying to agitate or spin. I tested the capacitor we replaced last time and tested open again, part must of come bad from whirlpool. Re ordering cap again and lower harness. ; ordrng 1 W11158830 (Capacitor) and 1 W11417071 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14626

Andres V

Job Details: 02/15/2023

I replaced the suspension rods and basket. I calibrated unit then ran a diagnostic cycle. I also leveled unit to make sure basket was centered. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Webster, NY 14580

James

Job Details: 02/13/2023

Replaced bin and icemaker. Cycled icemaker in Diagnostics. One year warranty on repair.

We serviced a

WHIRLPOOL DRYER

Model ned4655ew1

Near Rochester, NY 14621

Andres V

Job Details: 02/13/2023

"Customer stated unit would not start. I diagnosed unit checked power to unit, door switch, start push button and thermal fuse all tested good. I then checked power outage to motor and found timer to be bad.; ordrng 1 W11298298 (Cover) and 1 279393 (Terminal screws) and 1 W10857612 (Timer)"

We serviced a

CROSLEY DRYER

Model VGD6505GW1

Near Rochester, NY 14609

Andres V

Job Details: 02/13/2023

"Customer stated unit was not drying clothes out all the way. I diagnosed unit found that the ventilation is the cause of the issue. Unit is not venting properly and flame is not being pulled towards the back of the unit. I took off vent and tested it, flame stayed on longer then before and was being pulled. I informed customer she needs a vent cleaning and then test it out. If problem persist order W10823508 BURNER. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Webster, NY 14580

James

Job Details: 02/13/2023

"Unit gets stuck on rinse cycle. F7e1. Motor just hums. Capacitor was covered in oil. Replaced capacitor and calibrated. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN , used 1 W11428524 (Capacitor) from stock"

We serviced a

MAYTAG DRYER

Model MHW6630HW2

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 02/13/2023

"Customer stated drum rubbing. Checked and found no codes, during spin drum is hitting right side of panel. Took apart and tried to push right side away from drum, minimal rubbing. If problem persists order cabinet W11352995. Dryer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Fairport, NY 14450

Andres V

Job Details: 02/13/2023

"Customer stated that unit was making a noise every hour. I put unit into a diagnostic mode and tested the damper and had customer listen. He said thats the noise he's talking bout, damper is louder then usual and needs to be replaced. ; ordrng 1 W11236851 (Air damper)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Webster, NY 14580

James

Job Details: 02/13/2023

Unit leaking from sump seal. Replaced sump assembly and tested. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

GE DRYER

Model GTX22EASK0WW

Near East Rochester, NY 14445

Andres V

Job Details: 02/13/2023

Customer stated that unit was make a banging noise. I diagnosed unit found that this unit must of been dropped at some point and the outter panels are slightly bent in and rubbing against the drum. I readjusted the panels so does not hit drum when spinning.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Rochester, NY 14625

Andres V

Job Details: 02/13/2023

Customer stated unit was not turning on. I diagnosed unit checked power at terminals found one leg was getting 216v but the other side was not getting voltage. Customer has to get electrician to come out and take a look at outlet.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Walworth, NY 14568

James

Job Details: 02/13/2023

Water line wont screw onto valve. Had to cut bur off plastic threads to attach water line. Tested unit and found no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Webster, NY 14580

James

Job Details: 02/13/2023

Lh door gasket torn. Need part. Paid in full. ; ordrng 1 W10407212 (Gasket) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Ontario, NY 14519

James

Job Details: 02/13/2023

"Unit intermittent to turn on. Loud in high spin, intermittent leak. Downloaded software update. Need dispenser, panel, bellows and foam installed in between washer/dryer. ; ordrng 1 W11524105 (Drawer) and 1 W11314648 (Bellows) and 1 W11319991 (Panel)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 02/13/2023

"Customer stated refrigerator had a Crack in lower bottom of freezer. Checked and found 1inch Crack at base of liner in freezer section. Informed customer of options. Can not replace liner, customer unhappy."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Rochester, NY 14605

Andres V

Job Details: 02/13/2023

"Customer stated oven would not bake or broil. I diagnosed unit found the igniter to be bad it's getting 120v but not lighting. I replaced the igniter and tested unit, unit now bakes and broils. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14612

Dave L

Job Details: 02/13/2023

Unit is leaking due to a crack in the outer tub near the drain pump. Ordering tub; ordrng 1 W10371566 (Tub)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14609

James

Job Details: 02/13/2023

Replaced fill valve and tested for leaks.

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MB

Near Rochester, NY 14612

Dave L

Job Details: 02/13/2023

Wrong color re ordering door; ordrng 1 W11594232 (Door)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS0

Near Rochester, NY 14616

Dave L

Job Details: 02/13/2023

Replaced broken upper rack adjusters.; used 2 Wpw10546503 (Adjusters) from stock

We serviced a

GE WASHER

Model GNW128PSM0WW

Near Rochester, NY 14605

Dave L

Job Details: 02/13/2023

Found unit leaking from water supply hose at the valve. Reseated hose. Leak went away.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14621

Dave L

Job Details: 02/13/2023

Replaced broken strike. Tests ok; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14605

Dave L

Job Details: 02/13/2023

The customer had the hot water supply turned off causing the unit to stop mod cycle. Turned supply on. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14621

Dave L

Job Details: 02/13/2023

Replaced tub and Gearcase due to noise. Calibrated and tested. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Rochester, NY 14612

Dave L

Job Details: 02/13/2023

Replaced thermostat cut off. Verified burner was cycling properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Hilton, NY 14468

Dave L

Job Details: 02/13/2023

Replaced Gearcase and belt due to noise furring low spin. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT

We serviced a

KITCHENAID REFRIGERATOR

Model n/a

Near Rochester, NY 14612

James

Job Details: 02/13/2023

Customer said icemaker began functioning on its own.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/13/2023

"Customer stated washer made loud noise wouldn't go into spin. Checked and found shroud damaged, belt had popped off cam and motor. Unit needs a new belt W11239857, shroud WPW10427633 and cam W10721967.; ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 WPW10427633 (Shroud)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Henrietta, NY 14467

Josh Henchen

Job Details: 02/13/2023

"Replaced gasket due to leak by front right corner of door. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11434044 VALVE and 1 W11483553 GASKET"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Caledonia, NY 14423

Josh Henchen

Job Details: 02/13/2023

"Customer stated water was spraying out, flooded kitchen floor. Checked and found fill valve cracked. Unit needs a new fill valve W11175771.; ordrng 1 W11175771 (VALVE- INLT)"

We serviced a

KITCHENAID REFRIGERATOR

Model n/a

Near Rochester, NY 14612

James

Job Details: 02/09/2023

Unit stopped making ice. K15wpp1apl1. Icemaker was left with customer last visit need to install. ; schdld next appmnt for 2/13 MON AM

We serviced a

MAYTAG RANGE

Model MER8800FZ1

Near Rochester, NY 14623

Josh Henchen

Job Details: 02/09/2023

Replaced dual infinite switch due to burn shutting off half way up 2 hi temp. Tested range. Range checks good.

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Pittsford, NY 14534

Josh Henchen

Job Details: 02/09/2023

"Customer stated washer was pausing for extended times. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Could not mimic complaint, customer to Monitor. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Avon, NY 14414

Jeremy

Job Details: 02/09/2023

"Unit is not cooling. Compressor is noisy and continuously trips overload. Ordering compressor kit and couplers in accordance with service pointer W11634348.; ordrng 1 W11574734 (Compressor Kit) and 2 W11504431 (7/5 NR MS 00 (SUCTION LINE TO CONDENSER))s and 2 W11504415 (8.5/8 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506621 (6 NK MS 00 (CHARGING TUBE TO COMPRESSOR))s and 1 W11506635 (TUBE, CHARGING (1/4' W/ SCHRADER VALVE)) and 1 W11109499 (Drier) and 2 W11504445 (5/4 NR MS 00 (3-WAY VALVE TO DRIER))s and 2 W11504447 (5/1.8 NR MS 00 (CAPILLARY TUBE TO DRIER))s"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW3

Near Rochester, NY 14626

Andres V

Job Details: 02/09/2023

"Customer stated unit would not start a cycle. I diagnosed unit found error code for basket engagement failure. I spun basket to make sure it moved freely that's when I heard gearcase making a grinding noise. I looked underneath unit and noticed that it was leaking water from gearcase. I told customer this unit would need a new gearcase, slider and shifter. Customer does not want to put that much money into unit."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14626

Andres V

Job Details: 02/09/2023

Customer stated unit was banging around alot and also not spinning out properly. I diagnosed unit found that basket was sitting off centered and also basket is loose and can be moved around. Unit needs new suspension and basket. ; ordrng 1 W11130362 (Suspension) and 1 W10752719 (Basket)

We serviced a

MAYTAG DRYER

Model MEDX700XL0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 02/09/2023

Customer stated dryer very loud squeaking/Squealing noise during spin. Checked and found rollers and idler pulley siezed. Replaced and tested. Dryer checks good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 02/09/2023

"Customer stated dishwasher not draining. Checked and found no codes. Ran diagnostic cycle, all functions as expected besides water not draining. Found new garbage disposal still had tab. Removed and tested. Dishwasher checks good."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Churchville, NY 14428

Jeremy

Job Details: 02/09/2023

Replaced console for intermittently shutting off after starting a cycle. Unit checks good.

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/09/2023

Customer stated bake not working. Checked and found heating element has no continuity. Range needs new bake element W10779716. They want to hold off on getting new element are thinking about replacing stove.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Rochester, NY 14626

Andres V

Job Details: 02/09/2023

Customer stated that unit sometimes will not turn on and also it is not washing clothes properly. I diagnosed unit checked error codes but did not find any. Also checked for anything unusual underneath machine but I did not see anything. Customer seems to be having an issue with control. Ordering new ACU. ; ordrng 1 W11608058 (Control board)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14615

Andres V

Job Details: 02/09/2023

"Replaced suspension rods and tested unit but was still getting same result. I called Dave to ask what else could be going on. He reccomended replacing tub, tub ring and board. ; ordrng 1 W11172199 (Basket) and 1 W11608056 (Control) and 1 W11550886 (Tub ring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ02

Near Pittsford, NY 14534

Jeremy

Job Details: 02/09/2023

Unit is not defrosting. Ran test 13 and found no voltage to heater. Verified no voltage at control board to heater. Ordering control.; ordrng 1 W11196400 (Control) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/09/2023

"Customer stated unit making a loud squeaking noise. Checked and found no error codes, squeaking starts 1 minute into normal cycle. Took cam and belt off and tested unit is still squeaking. Ordering Gearcase W11449840, Cam W10721967, and belt W11239857.; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Cam), dspstn on spec-tagged invntry: 1 W11239857 BELT"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Hilton, NY 14468

Dave L

Job Details: 02/09/2023

Replaced Ignitor and Dsi control due to intermittent ignition issue. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Brockport, NY 14420

Dave L

Job Details: 02/09/2023

"The control looses power when energizing the motor circuit. Checked harness connections and ruled out actuator and capacitor. Ordering control. ; ordrng 1 W11603811 (Control), used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DCWTW8500DC5

Near Brockport, NY 14420

Dave L

Job Details: 02/09/2023

Replaced lid lock due to lid lock error.Tested in diagnostics. Tests ok.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Brockport, NY 14420

Dave L

Job Details: 02/09/2023

Replaced dual element infanate switch that would not cycle off. Tests ok. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB950YW0

Near Rochester, NY 14610

Andres V

Job Details: 02/09/2023

Customer stated that unit was making loud noise when in a spin cycle. I diagnosed unit found it was the bearing making the noise. I gave a customer a quote for repair but they have chose to invest in a new washer. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

We serviced a

WHIRLPOOL WASHER

Model NTC3500FW00

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/09/2023

Replaced out of balance switch. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14626

Dave L

Job Details: 02/09/2023

Us timer is concerned with a chemical taste and odor in the ice bin and cubes. Verified that a new braided steel line was installed and is causing the issue. Went over w10535152 with the customer and recommended having a copper water supply line installed in place of the braided steel line.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFWO

Near Rochester, NY 14612

Dave L

Job Details: 02/09/2023

Customer is intermittently getting a long drain error. Found blockage at pressure hole on tub. Cleaned pressure trap and pump housing. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Rochester, NY 14626

Dave L

Job Details: 02/09/2023

Found backed out connector to compressor inverter. Repaired pins. Compressor started and began to cool. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Caledonia, NY 14423

Dave L

Job Details: 02/09/2023

Found unit with no refrigerant. Charged unit with 140pounds of nitrogen. Covered evaporator and all tubing with soap bubbles no leak detected. Documented with techline as non repairable. SR7735693084; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFE4

Near Rochester, NY 14610

Andres V

Job Details: 02/09/2023

Customer stated that unit was not washing dishes properly. I diagnosed unit and found spray arms were clogged with food. I was able to use pick tool to get debris out. I used clear door to test unit out to make sure it was spraying correctly and spinning.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/09/2023

"Unit has faulty suspension causing unit to get out of balance. Replaced suspension, unit checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXBL8

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/09/2023

"Customer stated she was finding water spots on the floor, not always near or around dishwasher. Checked and found F5E1,F10E1. Ran diagnostic cycle, no leaks, all operations as expected. Dishwasher checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWB2

Near Rochester, NY 14609

Andres V

Job Details: 02/09/2023

Customer stated UI stopped working mid cycle. I diagnosed unit found that UI was getting voltage but fuse was blown. I replaced the fuse and unit turned back on and is responding to commands now. ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Irondequoit, NY 14622

Andres V

Job Details: 02/09/2023

Customer stated unit did not spin out clothes properly and also heard a noise. I diagnosed unit did not find any error codes stored. When I ran the diagnostic cycle unit ran correctly and could not duplicate noise. I looked underneath unit and found oil coming from gearcase. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10902814 (Washplate)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rochester, NY 14617

Andres V

Job Details: 02/09/2023

Customer stated she had alot of condensation build up and also water leaking underneath. I diagnosed unit found that theirs a service pointer for this issue that calls for a new tub ring that has slits in it so water doesn't splash off it and leak. Ordering new tub ring. ; ordrng 1 W11590590 (Tub ring)

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Rochester, NY 14608

Andres V

Job Details: 02/09/2023

Customer stated door gasket was falling off. I put gasket back in place and made sure it went into crevis.

We serviced a

AMANA MICROWAVE

Model ACO1860AS

Near Rochester, NY 14617

James

Job Details: 02/09/2023

Replaced mag and diode. Tested unit and verified operation. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Webster, NY 14580

James

Job Details: 02/09/2023

Ice bin stuck. No ice. Cycled icemaker in Diagnostics. Set freezer to 0. Customer is to monitor. If problem persists order bin and icemaker. ; ordrng 1 W (Icemaker) and 1 Sh15 and 1 W (Bin)

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Webster, NY 14580

James

Job Details: 02/09/2023

Replaced control and ui. Tested delicate cycle and unit senses properly. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

James

Job Details: 02/09/2023

Unit was down to 30 in ff section. Everything passed in Diagnostics. Set ff to 38. Pre order damper. Will reevaluate on return. ; schdld next appmnt for 2/15 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Webster, NY 14580

James

Job Details: 02/09/2023

Replaced evap and tested. Unit held 140psi for 15 minutes and held 370 microns. Unit cooling when turned on.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14607

Andres V

Job Details: 02/08/2023

Customer stated the previous company did the same thing we did and they had the same issue. I went back and noticed that the legs were not lowered so unit was leaning forward. I lowered legs so unit leans back more and water does not go over lip into tray.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Spencerport, NY 14559

Dave L

Job Details: 02/08/2023

"Replaced door , gaskets, and control. Tests ok; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, NY 14420

Dave L

Job Details: 02/08/2023

Replaced broken water valve. Tested ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, NY 14619

Dave L

Job Details: 02/08/2023

"Customer was not home. I was able to reach them via phone to pre order the UI and reschedule. Customer to provide POP on return visit UI is non responsive. Ordering UI; ordrng 1 W11414079 (UI), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Rochester, NY 14610

Dave L

Job Details: 02/08/2023

Found unit running without the evaporator fan. Removed evap cover. Tested voltage at fan. 119vac to fanMotor. Ordering fan; ordrng 1 WP2315539 (Fan)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC7HW

Near Pittsford, NY 14534

Jeremy

Job Details: 02/08/2023

Replaced UI for error code and unresponsiveness. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Dave L

Job Details: 02/08/2023

Repaired evaporator. Compressor with not start. Ordering another compressor ; ordrng 1 W11592010 (Compressor)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ03

Near Brighton, NY 14610

James

Job Details: 02/08/2023

"Unit still 44 degrees in ff section. Opened up air Tower vents, ordering ui and air tower. ; ordrng 1 W11655736 (Ui) and 1 WPW10356895 (Air tower)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14610

Jeremy

Job Details: 02/08/2023

Receptacle for dryer is not wired correctly and voltage is being supplied on neutral wire. Customer contacting electrician to correct issue.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Penfield, NY 14526

Jeremy

Job Details: 02/08/2023

Lower rack rollers are faulty and unit is leaking from seal on sump. Quoted for sump and roller replacement. Customer needs time to consider repair or replacing unit. ; rqstng P&A on 1 WPW10605057 (Sump and Motor) and 1 Sh15 (Shipping)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB1

Near Pittsford, NY 14534

Jeremy

Job Details: 02/08/2023

Replaced Icemaker for broken auger. Unit checks good.

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Rochester, NY 14624

Jeremy

Job Details: 02/08/2023

Oven is slow to preheat. Found corrosion on ignitor and faulty DSI board. Replaced ignitor and DSI board. Unit preheated to 350 degrees under 15 minutes. Unit checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Clifton Springs, NY 14432

Josh Henchen

Job Details: 02/08/2023

"Customer stated washer shut off in middle of cycle. Checked and found F0E3,F8E1. Ran diagnostic cycle all functions as expected, Ran rinse and spin, all functions as expected. Ran normal wash all functions as expected. Customer will monitor and record if issue occurs again, could not mimic complaint. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14624

Jeremy

Job Details: 02/08/2023

Upper spray arm is hitting rear part of manifold and getting stuck. Ordering spray arm and manifold. Customer to provide proof of purchase on return visit.; ordrng 1 WPW10340542 (Manifold) and 1 WPW10448645 (Spray arm)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14621

Dave L

Job Details: 02/08/2023

"Customer states that unit was making a strange noise. Ran auto test to observer functions. Tub is severely out of round and has damaged the gear case. Ordering tub and gear case; ordrng 1 W11172199 (Tub) and 1 W11454372 (Gear case), dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER"

We serviced a

SAMSUNG DRYER

Model DV431AEPXAA

Near Rochester, NY 14625

James

Job Details: 02/08/2023

Unit not heating. Element tested open. Replaced duct assembly and greased rollers. If noise comes back order repair kit. ; used 1 Sh15 from stock

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14621

Dave L

Job Details: 02/08/2023

The washer will not complete cycles because the drain is installed on the floor and drains out before the unit has a chance to fill. Pics attached. The customer needs to have a proper stand pipe installed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS 0

Near Rochester, NY 14612

Dave L

Job Details: 02/08/2023

"Wash motor is seized. Ordering sump; ordrng 1 W11416362 (Sump), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ01

Near Ontario, NY 14519

Andres V

Job Details: 02/08/2023

Customer stated that unit was making a rattling noise. I diagnosed unit heard noise coming from the back. I took off back panel and noise stopped. I readjusted the panel and pushed unit back into cavity. I did not hear any noises anymore and asked customer if he heard anything as well and he did not. ; dspstn on spec-tagged invntry: 1 W11334745 MOTOR-EVAP

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Webster, NY 14580

Andres V

Job Details: 02/08/2023

Customer stated she put unit into a drain and spin cycle and at the end cycle started all over again. I diagnosed unit but could not duplicate issue. I ran a diagnostic cycle properly and found an error code for pressure system fault. I started a normal cycle to make sure unit stopped putting water in the basket correctly. Customer is to monitor unit. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

KITCHENAID OVEN

Model KSDB900ESS1

Near Webster, NY 14580

James

Job Details: 02/08/2023

Replaced cooling fan and tested. One year warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, NY 14519

Andres V

Job Details: 02/08/2023

Customer stated that after she called plumber out water would dispense but was not making ice. I diagnosed unit found the tube that feeds water to ice maker was frozen. I used steamer to clear it out then cycled it. Unit called for water and filled properly.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Webster, NY 14580

James

Job Details: 02/08/2023

"5 year parts and laborGearcase has worn bearing. Replaced gearcase and slider. Calibrated and tested. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE , used 1 W10734521 (Slider) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14622

Andres V

Job Details: 02/08/2023

"I replaced the gearcase, rotor, slider and wash plate. I calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

WHIRLPOOL WASHER

Model WDT730PAHZ0

Near Rochester, NY 14626

Andres V

Job Details: 02/08/2023

"Replaced the motor on unit. Put unit back together and tested it, unit does not leak and is working properly."

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC2

Near Webster, NY 14580

James

Job Details: 02/08/2023

Dispenser was broken out of boxReplaced bellows and updated software. ; ordrng 1 W11524106 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Penfield, NY 14526

James

Job Details: 02/08/2023

Unit not making ice. Fill tube frozen. Defrosted fill tube and cycled successfully. If problem persists replace valve and icemaker.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lyons, NY 14489

Josh Henchen

Job Details: 02/08/2023

"Customer stated washer not agitating. Checked and found F7E, tan diagnostic cycle and found Capacitor not working properly. Replaced and tested, agitating correctly, all operations as expected. Washer checks good.; used 1 W11428524 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WED4815EW

Near Auburn, NY 13021

Josh Henchen

Job Details: 02/08/2023

Unit Not in store to get diagnosed.

We serviced a

WHIRLPOOL WASHER

Model WED4815EW1

Near Auburn, NY 13021

Josh Henchen

Job Details: 02/08/2023

"Customer stated dryer not heating. Checked and found Continuity at Heating element, high limit and thermal fuse all check good. Hook dryer up and ran high temp, dryer operates as expected. Dryer checks good."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Auburn, NY 13021

Josh Henchen

Job Details: 02/08/2023

"Customer stated dryer not heating. Checked and found neutral on terminal block had fallen down, reattached everything properly. Found dryer on air fluff, switched to high heat, dryer functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW08

Near Seneca Falls, NY 13148

Josh Henchen

Job Details: 02/08/2023

"Replaced microcomputer due to light bulb not working. Tested light, operates as expected. Microwave checks good."