We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Palmyra, NY 14522
Ray Benedetto
Job Details:
10/11/2022
Replaced thermistor per previous tech's diagnosis. Power cycled unit. Operating normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
10/11/2022
"Unit loud noise during gear shifting stage. Replaced cam and actuator. Calibrated unit and ran test mode a few times and the noise did not manifest. Customer will monitor. If issue persists, unit will need gearcase, W11454372.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
10/11/2022
Replaced rails in freezer. No frost build-up. Customer will monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
10/11/2022
Replaced console. Verified functionality of buttons.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Henrietta, NY 14467
Ray Benedetto
Job Details:
10/11/2022
"Replaced wire harness and vent fan, did not solve issue. Called Techline, during testing, wiggled connector on control board and fan started. Needs control board to repair.; ordrng 1 W11342846 (Control Board)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Rochester, NY 14618
Josh Henchen
Job Details:
10/11/2022
Replaced old Timer/CCu due to faulty operation. Washer came unlocked and was able to run a normal cycle and tested good. Washer checks good.
We serviced a
MAYTAG DRYER
Model MED7230HC
Near Churchville, NY 14428
Josh Henchen
Job Details:
10/11/2022
"Customer had a video of the noise. Checked and found vent on back of dryer disconnect with plastic 90 bend. Eliminated the 90 had it reattached. Dryer is checking good. Customer will monitor, If problem persists order blower fan WP697772."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details:
10/11/2022
"Customer stated dishwasher is filling with water but not cleaning dishes. Checked and found F4E3,F7E1. Ran diagnostic cycle, unit needs new Sump WPW10455268 Grommet WPW10538166 hose W10445975; ordrng 1 WPW10455268 (Sump) and 1 W10445975 (Hose) and 1 WPW10538166 (Grommet)"
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, NY 14546
Josh Henchen
Job Details:
10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details:
10/11/2022
Customer stated top rack of dishwasher wasn't rolling properly. Checked and found front wheel on both sides damaged. Ordering W10712395 need 2.; ordrng 2 W10712395 (ADJUSTER)s
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, NY 14546
Josh Henchen
Job Details:
10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Caledonia, NY 14423
Josh Henchen
Job Details:
10/11/2022
"Replaced Heater element due to bushings, SP: S17304. Tested dishwasher, Checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spencerport, NY 14559
Dave L
Job Details:
10/11/2022
Unit was displaying f8-e4 error. Found water in drain pan. Verified water supply was not leaking. Ran dishwasher to rule out excess suds. Its likely an item in the dishwater was impeding spray arm movement resulting in a small corner leak. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details:
10/11/2022
Customer concerned with auger getting stuck. Found auger motor to be working okay. Its likely a cube was stuck in the jaws preventing dispensing. Recommending onlyUsing ice madeBy the iceMaker in dispenser
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14626
Dave L
Job Details:
10/11/2022
ReplacedControl due to no voltage to UI. Tested ok; dspstn on spec-tagged invntry: 1 W11557935 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near West Henrietta, NY 14586
Dave L
Job Details:
10/11/2022
"Replaced the evaporator and compressor due to poor cooling. Unit began cooling shortly after recharge. Customer to monitor; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 WPW10143759 DRIER-UV DYE , 1 W11109499 DRIER- TUBE , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504448 COUPLER , 2 W11506619 COUPLER BR 8 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Fayetteville, NY 13066
Doug Balcom
Job Details:
10/11/2022
Replace lt frt ignitor. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manlius, NY 13104
Doug Balcom
Job Details:
10/11/2022
Customer states scratched drum. Replaced drum. Unit is operating as designed.
We serviced a
WHIRLPOOL OVEN
Model JJW3830IM00
Near Manlius, NY 13104
Doug Balcom
Job Details:
10/11/2022
Customer states they get an error code. Found F2E1 error code. Shorted key. Ordering control. ; ordrng 1 W11451452 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KURO24LSBX03
Near Jamesville, NY 13078
Doug Balcom
Job Details:
10/11/2022
Replaced thermal fuse and bimetal. Unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVQ
Near Auburn, NY 13021
Doug Balcom
Job Details:
10/11/2022
"Customer states unit will not heat. Found unit has power to the transformer but no output from magnetron. Ordering magnetron, capacitor, diode, and hv transformer. ; rqstng P&A on 1 W10269455 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron), ordrng 1 W10598693 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Seneca Falls, NY 13148
Doug Balcom
Job Details:
10/11/2022
Customer states no cooling either compartment. Found evaporator leaking and compressor not running. Ordering compressor and evaporator. ; ordrng 1 W10832994 (Compressor) and 1 W10608485 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506620 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504422 (Lokring)s and 2 W11504423 (Lokring)s and 2 W11504424 (Lokring)s
We serviced a
WHIRLPOOL DRYER
Model LGR8638LW0
Near Hilton, NY 14468
Dave L
Job Details:
10/10/2022
Installed dryer motor for customer. Reassembled dryer and tested. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Honeoye, NY 14471
Josh Henchen
Job Details:
10/10/2022
Customer stated dishwasher was leaking into basement. Checked and found a hole in drain hose. Unit needs a new drain hose.; ordrng 1 WPW10545278 (Drain Hose)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14624
Ray Benedetto
Job Details:
10/10/2022
Residual water in deli tray and customer concerned about weak cooling in freezer. Discovered some ice near the evaporator cover and a small amount of ice in the drain pan and melted out. Verified unit had full frost pattern and was evenly distributed. Heater and fan are working. Door seals sit properly when closed.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Rochester, NY 14622
James
Job Details:
10/10/2022
Gas detector going off near gas line tee in ceiling recommend plumber
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Livonia, NY 14487
Josh Henchen
Job Details:
10/10/2022
"Replaced bake element due to melting and making contact in cavity. Tested range, Checks good."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneseo, NY 14454
Josh Henchen
Job Details:
10/10/2022
"Customer stated unit not working at all, locked with clothing in unit. Unlocked lid so they could get laundry out. Failed to enter diagnostic, checked and found no Voltage at outlet. Customer flipped breaker, tested washer, Checks good."
We serviced a
MAYTAG OVEN
Model MGR8600DE0
Near Webster, NY 14580
James
Job Details:
10/10/2022
Replaced oven insulation and tested. Unit functions properly. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model D
Near Hamlin, NY 14464
Dave L
Job Details:
10/10/2022
CustomerConcerned with water level/performance. Tested unit in diagnostics. Found unit to be working as designed. Calibrated washer
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEB
Near Webster, NY 14580
James
Job Details:
10/10/2022
"No icemaker. Installed icemaker and manually cycled. Unit wouldn't fill. Order valve and reevaluate. ; ordrng 1 WP67005154 (Valve), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Caledonia, NY 14423
Josh Henchen
Job Details:
10/10/2022
"Customer stated washer stopped turning on. Checked and found F6E2,F2E1. Failed to run diagnostic cycle. Ordering Console W11112656 and control board W11400681.; ordrng 1 W11400681 (Control Board) and 1 W11112656 (Console/UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
Dave L
Job Details:
10/10/2022
Customer states that the unit has not produced ice in 3 weeks. Found ice maker operating. Frost is accumulating in the ice container and dripping from chute. Ordering separator assembly and returning with ice maker; ordrng 1 W11397167 (Separator) and 1 W11423781 (Seoarator)
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
10/10/2022
Replaced control and DSI board for repeat F2E1 error code. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Rochester, NY 14624
Dave L
Job Details:
10/10/2022
The dishwasher will not drain completely because it is plumbed into a 1/2 inch copper line that is restricting the drain water. Recommending having a plumber abandon current drain set up and plumb it into disposal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, NY 14624
Ray Benedetto
Job Details:
10/10/2022
"Replaced vent fan, noise eliminated. Verified for heat and power. All operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details:
10/10/2022
Replaced icemaker for fill tube that keeps freezing up and not making ice. Verified fill and motor function.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details:
10/10/2022
Unit has F2E2 error and will not respond to inputs. All ribbon cables properly secured. Ordering user interface.; ordrng 1 W11478526 (User Interface)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Victor, NY 14564
Jeremy
Job Details:
10/10/2022
Unit was misdiagnosed and needs user interface. Ordering user interface.; ordrng 1 W11478524 (User Interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Victor, NY 14564
Jeremy
Job Details:
10/10/2022
Ice maker motor stuck part way through cycle. Ordering icemaker.; schdld next appmnt for 10/12 WED !
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details:
10/10/2022
"Replaced tub, heater and pump. Tested unit. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11409866 TUB"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
Josh Henchen
Job Details:
10/10/2022
"Customer stated washer wouldnt turn on. 120.3V at outlet, Unit displayed Loc when trying to turn on. Unlocked machine and tested. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Penfield, NY 14526
James
Job Details:
10/10/2022
Customer said they need to cancel
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JB2
Near Rochester, NY 14624
Ray Benedetto
Job Details:
10/10/2022
Wire harness connector incorrect. See picture attached ordering new.; rqstng P&A on 1 W11524034 (Bake/Broil Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Victor, NY 14564
Jeremy
Job Details:
10/10/2022
"Unit has F8E4 error code and water was in drip tray. Ran through diagnostic cycle and couldn't find any drips. Used clear glass to view action inside, unit is operating as expected. Explained to customer about proper loading of dishwasher and to make sure tall items are not obstructing spray arm. Advised to use upper rack in raised position."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14619
Dave L
Job Details:
10/10/2022
Replaced shorted latch that was preventing the unit from starting. Tested ok. ; used 1 W10810403 (Latch) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14617
Andres V
Job Details:
10/10/2022
Replaced wiring harness. Put unit back together and tested it. Unit washing/draining properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14624
Ray Benedetto
Job Details:
10/10/2022
Replaced separator assembly. Tested integrity with a few ounces of water. No leakage or warm air from channel. Customer concerned about kitchen floor warping from leakage. Has contacted Whirlpool and will receive estimate from contractor. Left part with customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Ray Benedetto
Job Details:
10/10/2022
Replaced sump. Tested with self-diagnostic. All operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Andres V
Job Details:
10/10/2022
Dropped off new lit screen.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
Andres V
Job Details:
10/10/2022
"Installed new ACU. Tested unit on a diagnostic cycle, unit completed cycle successfully. I also started a normal cycle and watched unit sense then move to the wash cycle. Unit is working properly."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14619
Dave L
Job Details:
10/10/2022
Door would not stay shut due to bent hinges. Re adjusted hinges until door closure was achieved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Fairport, NY 14450
Ray Benedetto
Job Details:
10/10/2022
Customer put a heavy object on lower right shelf in door. Ten minutes later the door switch beeped as if the door was open. Could not duplicate symptom. Customer will use as normal and monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
James
Job Details:
10/10/2022
"Replaced wire harness, capacitor and actuator and tested. Unit shorts control. Found if actuator is manually engaged motor will hum and try to spin. Replaced actuator again and unit calibrated successfully. Tested drain and spin. ; used 2 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620H0
Near Rochester, NY 14609
Dave L
Job Details:
10/10/2022
Found hole in bellow causing leak on larger loads. Replaced bellows. Tested ok in diagnostics
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Penfield, NY 14526
Josh Henchen
Job Details:
10/10/2022
"Customer stated dryer stopped working after first load. Checked and found F6E1 cleared and ran diagnostic, functions as expected. Reseeded connections to mcu, Ran load of laundry. Dryer checks good."
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Webster, NY 14580
Andres V
Job Details:
10/10/2022
"Customer stated unit is not heating. I took off bottom panel and checked thermostat, fuse did not have continuaty. I used a jumper wire to bypass fuse and make sure heating element comes on. Element turned on and is working properly. Unit needs new thermostat.; used 1 280148 (Fuse) from stock"
We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ2
Near Penfield, NY 14526
Josh Henchen
Job Details:
10/10/2022
Customer stated oven isn't working. Checked and found flame would come on but go out due to Spark Module. Oven needs new spark Module W11162730.; ordrng 1 W11162730 (Module Spark)
We serviced a
AMANA RANGE
Model ACF3355AS
Near Rochester, NY 14620
Josh Henchen
Job Details:
10/10/2022
Replaced faulty bake ignitor. Range checks good.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, NY 14450
Ray Benedetto
Job Details:
10/10/2022
"Replaced console and ribbon cable. Verified functionality of bake, broil and burners. All features operating normal."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Jeremy
Job Details:
10/10/2022
Replaced wash arms and sump for poor wash action. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model MEDZ400TQ1
Near Sodus, NY 14551
Andres V
Job Details:
10/10/2022
Replaced ACU. Tested unit on a normal dry cycle. Unit turned on and is working properly.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
10/10/2022
Customer ran a load of clothes on the Towels selection. Load finished and all towels were rung out. Checked operation of recirculating pump and it functioned normal in drain and spin step. No mechanical failure. Customer will monitor.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Rochester, NY 14615
Dave L
Job Details:
10/10/2022
Replaced oven door glass and vent trim. Tested ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Henrietta, NY 14467
Ray Benedetto
Job Details:
10/10/2022
"Start button stuck and cannot start cycle. Attempted to adjust button, but it's internally broken. Needs console to repair.; rqstng P&A on 1 W10910626 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pittsford, NY 14534
Jeremy
Job Details:
10/10/2022
"Upper rack adjuster is broken, ordering adjuster kit.; ordrng 1 W10712395 (ADJUSTER)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DWH0
Near Pittsford, NY 14534
Andres V
Job Details:
10/10/2022
Installed new pump. I tested unit by starting a normal cycle then draining to hear if pump made any noise. Pump is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14618
Jeremy
Job Details:
10/10/2022
"Customer stated fresh food section is warm. Found that evaporator fan motor seized and ice built up behind air tower. Ordering fan motor, air tower and baffle.; ordrng 1 WP2315539 (Evaporator Fan Motor) and 1 W11126274 (Air Tower) and 1 W11206112 (Baffle) and 1 W11026417 (Knob)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Rochester, NY 14612
Dave L
Job Details:
10/10/2022
Control supports would no longer clip into console causing the middle to sag and the control to be comeLoose when used. Replaced console.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14612
Dave L
Job Details:
10/10/2022
The wash motor has failed. Ordering sump; rqstng P&A on 1 WPW10591570 (Sump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Camillus, NY 13031
Doug Balcom
Job Details:
10/10/2022
Customer states unit has a loud humming noise. Found wash motor humming. Ordering sump assembly. ; ordrng 1 W11416363 (Sump assembly)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Jamesville, NY 13078
Doug Balcom
Job Details:
10/10/2022
Customer states dryer vent hose fell off. Reattached vent hose. Ran test cycle unit is operating as designed.
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Cicero, NY 13039
Doug Balcom
Job Details:
10/10/2022
Customer states lt frt burner does not work. Found wire disconnected from infinite switch. Reinstalled wire unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Clay, NY 13090
Doug Balcom
Job Details:
10/10/2022
Customer states unit is noisey. Ran diagnostic test no codes. Unit is noisey in agitate. Found gearcase leaking. Ordering gearcase and slider. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Baldwinsville, NY 13027
Doug Balcom
Job Details:
10/10/2022
Replaced heater. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Weedsport, NY 13166
Doug Balcom
Job Details:
10/10/2022
Replaced control. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Phelps, NY 14532
Doug Balcom
Job Details:
10/10/2022
Customer states unit stops mid cycle. Found unit plugged into a GFCI outlet. Ran diagnostic test no codes. Advised customer to have outlet changed to a regular outlet. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Auburn, NY 13021
Doug Balcom
Job Details:
10/10/2022
Replaced sump assembly. Ran test cycle no codes. No leaks. Unit is operating as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Rochester, NY 14608
Andres V
Job Details:
10/10/2022
"I installed new nuts on heating element. I tested unit and found timer was still not moving. I checked to see if heater was getting voltage but was not. Jeff helped me out and we figured out that fuse did have continuaty but was not sending voltage through. Had the fuse at the office I went and grabbed it. Installed the fuse, now heater is getting voltage and unit is working properly."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, NY 14608
Andres V
Job Details:
10/10/2022
"Customer refrigerator doors was damaged when it was delivered. Ordering both doors, I informed customer that it can take any where from 4-12 weeks and we will give him a call when they have arrived.; ordrng 1 W11398751 (Bottom door) and 1 LW10680730 (Freezer door)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rochester, NY 14607
Andres V
Job Details:
10/10/2022
Customer stated drawers would not align correctly. I diagnosed unit and did notice that the right side of drawer could be pushed in more then the left side. Ordering new rails for drawer.; ordrng 1 WPW10441804 (Rail) and 1 WPW10441805 (Rail)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details:
10/06/2022
Replaced motor capacitor due to unit not starting. Tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck G
Job Details:
10/06/2022
"Unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control) and 1 W11203924 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Rochester, NY 14618
Josh Henchen
Job Details:
10/06/2022
Recieved the wrong model Timer/CCu. Ordering proper Timer/CCu W11616491.; ordrng 1 W11616491 (Timer/CCu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck G
Job Details:
10/06/2022
"Unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Rochester, NY 14622
James
Job Details:
10/06/2022
Replaced control and tested cycle 12. Tested quick wash successfully.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Rochester, NY 14622
James
Job Details:
10/06/2022
"Gas smell with dryer running. Tested with leak detector and soap solution. Leak detector detected intermittent leak, soap didnt show leaks. Smell coming from drum and near gas meter. Will retest with different leak detector. ; schdld next appmnt for 10/10 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDB07
Near Canandaigua, NY 14424
Dave F
Job Details:
10/06/2022
Customer wanted the door replaced because of the dent . Explained that the dent in the door is cosmetic and they did not want me to reorder the doors when I was there last . Unit is not covered for that
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Cicero, NY 13039
Chuck G
Job Details:
10/06/2022
Customer stated that frame is separating from the glass. After inspecting the unit i found that the stainless frame on the right hand side is separating from the frame. Ordering the outer glass door W11176456 and name plate W11178521; ordrng 1 W11176456 (Outer glass) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Farmington, NY 14425
Jeremy
Job Details:
10/06/2022
Replaced harness and drain pump for washer not draining. Unit tested good.; dspstn on spec-tagged invntry: 1 W11335100 HARNS- WIRE
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Newark, NY 14513
Doug Balcom
Job Details:
10/06/2022
Customer states dryer doesn't dry clothes. Found vent clogged. Advised customer to have vent cleaned.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stanley, NY 14561
Doug Balcom
Job Details:
10/06/2022
Replaced tub ring. Ran entire quick wash cycle. No leaks. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Rochester, NY 14618
Josh Henchen
Job Details:
10/06/2022
"Replaced fill valve and door lock due to faulty door lock and no water coming in washer. Tested unit, no change. Checked and found Motor Control unit left a burnt mark on plastic and fried its self. Ordering MotorControlUnit WPW10374126.; rqstng P&A on 1 WPW10374126 (CNTRL- ELEC)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Macedon, NY 14502
Jeremy
Job Details:
10/06/2022
"Customer stated unit will not start. Checked and found that start switch connector was disconnected. Connected start switch, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Penfield, NY 14526
Jeremy
Job Details:
10/06/2022
Customer stated unit would not drain or spin. Ran diagnostics and found drain pump impeller was seized due to obstruction. Removed water and obstruction with wet vac. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL
Near Pittsford, NY 14534
Jeremy
Job Details:
10/06/2022
Customer stated that unit is falling over when pulling racks out and toe kick was loose. Found that mounting brackets were not installed properly and had become separated from dishwasher and toe kick was missing retainer clip. Installed brackets properly and secured toe kick. Unit operates as expected.
We serviced a
WHIRLPOOL MICROWAVE
Model WH31017H708
Near Cicero, NY 13039
Chuck G
Job Details:
10/06/2022
Customer stated that the unit is making a puffing sound while running. I could not duplicate the issue running the unit with 2 cups of water
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14620
Josh Henchen
Job Details:
10/06/2022
"Customer stating unit is taking along time to dry clothing. Checked and found heat on all functions testing properly. Air Flow check came back as poor, unit isn't venting air sufficiently. Recommend cleaning vent/possibly replacing. Dryer checks good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Rochester, NY 14608
Josh Henchen
Job Details:
10/06/2022
"Replaced pump and Sump assembly due to not washing dishes. Tested dishwasher, Checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Livonia, NY 14487
Dave F
Job Details:
10/06/2022
"Replaced led board . Main control , 3 way solenoid and UI . Unit tested good . Customer will monitor ; dspstn on spec-tagged invntry: 1 W11387386 CNTRL- ELEC"