We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Rochester, NY 14624
Andres V
Job Details: 03/20/2023
"Customer stated bake was not igniting. I diagnosed unit found ignitor is getting voltage but not lighting. I replaced the ignitor, tested unit. Unit is now working properly. ; used 1 12400035 (Ignitor kit) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14619
Andres V
Job Details: 03/20/2023
"Customer stated that unit is not heating. The wiring checked out good and was installed properly. I took off the back panel found pieces of the heater broke off. Unit needs new heating element, high limit fuse and thermostat. ; ordrng 1 W10900067 (High limit cut off) and 1 279838 (Heating element) and 1 WP3977767 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14605
Andres V
Job Details: 03/20/2023
Customer stated freezer door was opening when fresh food door is closed. I diagnosed unit found that door does open a little when fresh food door is closed hard because air pushes door open. Replacing gasket would lead to same result. I suggested they don't close the door as hard which won't cause freezer door to open.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Irondequoit, NY 14617
James
Job Details: 03/20/2023
Unit shaking excessively. Tub vibration us causing hooks to cut into outer tub. Need tub assembly. Customer reaching out to replace unit. ; ordrng 1 W11460604 (Tub assembly) and 1 W11314648 (Bellows) and 4 W11316766 (Damper)s
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Irondequoit, NY 14609
James
Job Details: 03/20/2023
Unit not keeping temp in convection. Tested and convection element not powering on. 117v to element in diagnostics. Called techline. They think connection is bad at board. Found harness shorted to ground at 12ohms. ; ordrng 1 W11465340 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Webster, NY 14580
James
Job Details: 03/20/2023
Ff section 50 degrees on top shelf. Fan was not running. Fan functions in diagnostics. Thermistors tested good. Defrosted evap and ohmed evaporator fan. Ordering evaporator cover. ; ordrng 1 W11395558 (Cover)
We serviced a
MAYTAG WASHER
Model MVWX550XW1
Near Webster, NY 14580
James
Job Details: 03/20/2023
Water leaking into tub. Unit doesn't spin out completely and intermittent drain pump turning on. No errors. Tested spin successfully. Intermittent error with valve causing cycle to pause. Need valve housing.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/20/2023
"Customer has video of unit making extremely loud squealing noise during agitation. Determined noise to be come from gearcase. Replaced gearcase, ran calibration cycle and ran unit on normal cycle with laundry, unit checks good.; used 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/20/2023
Picked up old tub and gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Victor, NY 14564
Jeremy
Job Details: 03/20/2023
"Unit has frost build up around light switch in freezer. Found door seal warped causing air leak and moisture build up causing light switch to not function. Heated door seal and reformed to cabinet, door is now seling properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Pittsford, NY 14534
Jeremy
Job Details: 03/20/2023
"Unit not making ice. Icemaker will cycle manually, not automatically. Ordering icemaker.; ordrng 1 W11556926 (Ice maker)"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089WEM11
Near Pittsford, NY 14534
Jeremy
Job Details: 03/20/2023
"Unit not making ice. Verified 120 volts at icemaker. Ice maker module has failed. Replaced icemaker, unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608EBS01
Near Fairport, NY 14450
Jeremy
Job Details: 03/20/2023
"Unit is leaking from water line in freezer door harness. Caused by harness rubbing on metal casing for rollers when door is opened and closed. Flooring where leak is happening is damaged. Called techline, advised to replace freezer door and add foam tape to metal edge. SR 7735982783; rqstng P&A on 1 W10800793 (Freezer Door) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Rochester, NY 14606
Jeremy
Job Details: 03/20/2023
"U it has F5E1 and F5E2 errors and lid latch will not unlock. Replaced lid latch, unit. Checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14623
Jeremy
Job Details: 03/20/2023
Unit has intermittent F1E1 error for ACU failure. Replaced ACU according to service manual. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near West Henrietta, NY 14586
Jeremy
Job Details: 03/20/2023
"Unit has F4E3 error and wash pump does not run. Verified voltage to wash pump. Pump is faulty. Replaced sump and motor, unit checks good."
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Webster, NY 14580
James
Job Details: 03/20/2023
Replaced upper appliance manager and user interface and preheated both ovens. Found no issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Webster, NY 14580
James
Job Details: 03/20/2023
Icemaker fill tube frozen and doirs squeaking. Tested fill tube heater. Adjusted feet and greased door cams. Defrosted fill tube and cycled icemaker. If problem persists order W11608967; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Irondequoit, NY 14617
James
Job Details: 03/20/2023
"Unit not spinning, basket is binding. Nut came off cam and belt was stuck on motor. Reassembled lower unit and tested. Unit functions properly."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Josh Henchen
Job Details: 03/20/2023
"Customer stated it was making loud noise while drying. Checked and found loud noise being caused by a screw stuck between drum and door padding. Removed and tested, all functions as expected. Dryer checks good."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Rochester, NY 14606
Josh Henchen
Job Details: 03/20/2023
"Customer stated dryer seemed to work differently. Checked and Found no error codes, Ran normal cycle, all operations as expected. Customer stated when dryer finished before lights would go out on UI when you open door, now they stay on. Informed customer all operations are normal. Dryer checks good."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Penfield, NY 14526
Josh Henchen
Job Details: 03/20/2023
"Customer stated washer wouldnt start. Checked and found no power. Tested outlet, bottom plug in not working. Changed cord to top plug in, washer has power and working properly. Recommended and electrician/Contractor. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rochester, NY 14625
Josh Henchen
Job Details: 03/20/2023
"Replaced Door Latch and strike due to washer not starting. Ran diagnostic, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
MAYTAG DRYER
Model MED7000AW0
Near Victor, NY 14564
Josh Henchen
Job Details: 03/20/2023
"Customer stated she can't start dryer. Checked and found F4E3, F4E1, F4E4. Dryer motor not engaging for cycle. Dryer needs new Motor WPW10508324. ; ordrng 1 WPW10508324 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB
Near Brockport, NY 14420
Dave L
Job Details: 03/20/2023
Pre ordered switches and bulb; ordrng 2 1118894 (Switch)s and 1 W11125625 (Led) and 2 1115373 (Switch)s
We serviced a
WHIRLPOOL WASHER
Model WFW9250WR01
Near Rochester, NY 14626
Dave L
Job Details: 03/20/2023
Unit still leaking. Found a small leak from dispenser hose. Ordering hose. ; ordrng 1 W11366227 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Churchville, NY 14428
Dave L
Job Details: 03/20/2023
The new slider that was just installed has broken. Replaced slider again. ATEC warranty. Tested ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14624
Dave L
Job Details: 03/20/2023
Replaced grill and hinge covers that were damaged.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Dave L
Job Details: 03/20/2023
Replaced compressor and Orion board. Unit passed compartment cooling test. Began cooling in normal operation afterwards.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14621
Dave L
Job Details: 03/20/2023
Ice bucket coupler was missing a washer and kit properly engaging motor coupler. Added a thin washer to get the coupler to engage properly. Tests ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Rochester, NY 14616
Dave L
Job Details: 03/20/2023
Replaced deformed tub gasket that was casing a leak. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Spencerport, NY 14559
Dave L
Job Details: 03/20/2023
Replaced thermostat due to customer having to set it on max. Set t stat at recommended. Customer to monitor.
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/15/2023
Chute makes contact with blower. Ordering chute and panel. ; ordrng 1 W11117429 (Chute) and 1 280043 (Panel)
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/15/2023
Blower makes contact with chute. Ordering chute and panel. ; ordrng 1 280043 (Panel) and 1 W11117429 (Chute)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14606
Dave L
Job Details: 03/15/2023
Replaced sump due to clogged motor filter. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 03/15/2023
"Customer stated washer is squeaking during agitation. Checked and found no error codes. Leveled unit to best I was capable, very unlevel floor. Ran diagnostic cycle, all functions as expected. Ran Normal wash with towels, all functions as expected. Could not mimic complaint, customer will monitor. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Ontario, NY 14519
Andres V
Job Details: 03/15/2023
"Replaced capacitor, tested unit now working properly.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14621
James
Job Details: 03/15/2023
Water flooded unit. No heat. Door wont fully close. Drum is loud from roller shafts rusting. Control panel is intermittent to respond. ; ordrng 1 W11236403 (Door outer) and 1 Sh15 and 1 PT220L (Cord) and 1 4392067 (Repair kit) and 1 W11124268 (User interface) and 1 W11124284 (Control)
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Shortsville, NY 14548
Josh Henchen
Job Details: 03/15/2023
"Customer stated dryer keeps turning off. Checked and found no codes. Ran dryer and it shut off after 3 to 5 secs. Replaced Control and Ui and leveled front of unit, all functions as expected. Dryer checks good."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Palmyra, NY 14522
Josh Henchen
Job Details: 03/15/2023
"Customer stated dryer stopped heating. Checked and found dryer heating, poor air flow due to venting. Recommended cleaning vent to help performance of dryer. Customer will monitor. Dryer checks good.; schdld next appmnt for 3/16 THU !"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14621
James
Job Details: 03/15/2023
"Washer not starting cycle lid was damaged, hoses leaking and mildew forming in dispenser. ; ordrng 1 W11573771 (Drawer) and 1 Sh15 and 1 W11130236 (Lid) and 1 8212545RP (Hoses), dspstn on spec-tagged invntry: 1 W11130238 CNTRL- ELEC"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Penfield, NY 14526
James
Job Details: 03/15/2023
Customer had thermometer in ff section and it was ranging from 28-45 degrees. Tested unit in diagnostics and everything functions properly. Recommend putting more in freezer and monitoring ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14613
Dave L
Job Details: 03/15/2023
Replaced filter and freezer led. Greased and adjusted door cams.
We serviced a
MAYTAG WASHER
Model WTW5600SQ0
Near Rochester, NY 14616
Dave L
Job Details: 03/15/2023
"The motor shaft and coupler are both damaged preventing agitation and spin. Ordering motor and coupler .; ordrng 1 WP661600 (Motor) and 1 WP661600 (Coupler) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 80040 AGITATOR DOGS"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Rochester, NY 14616
Dave L
Job Details: 03/15/2023
Corner of tub gasket is misshaped causing a leak. Ordering gasket. ; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14612
Dave L
Job Details: 03/15/2023
Customer still getting ACU failure code verified power was correct. Checked harness connections at ACU and under unit. Power is being interrupted by load. Ordering wash motor valve and control. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Sump) and 1 W11434044 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brighton, NY 14610
James
Job Details: 03/15/2023
Replaced valve and cycled icemaker and dispenser.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Caledonia, NY 14423
Jeremy
Job Details: 03/15/2023
Unit now has F7E1 and F9E1 error codes and wash motor does not run. Control not sending consistent voltage and wash motor just hums when supplied with 120 volts. Ordering motor and control. DF called trade care and got parts and labor authorization K16C250FPL1.; ordrng 1 W11416362 (PUMP & MOTOR) and 1 W11410065 (CONTROL)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Lima, NY 14485
Jeremy
Job Details: 03/15/2023
Customer stated control panel and other surfaces are too hot to touch when oven is on. Found control panel above vent is extremely hot to touch. Other surfaces are within limits. Called techline about control panel and was told that it is normal operation for that area to get hot. SR 7735953524
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BW2
Near Sodus, NY 14551
Andres V
Job Details: 03/15/2023
"Customer stated unit would not bake or broil. I diagnosed unit found that ignitor was getting no power. I tested voltage at the board found that the relay is not opening and sending voltage. Unit needs new ACU ; ordrng 1 W11113908 (Control), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lyons, NY 14489
Andres V
Job Details: 03/15/2023
Sent automated call to customer to let them know I was on my way. I arrived to home rang doorbell and knocked on door but no one came. I called phone and left voicemail. Waited 15min no one showed up. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Lyons, NY 14489
Andres V
Job Details: 03/15/2023
"Customer stated that after repair her fabric softener was not rinsing out from dispenser. I called whirlpool they had me test the water valve which tested good. They reccomended replacing the dispenser again. SR 7735951035; ordrng 1 W11524103 (Dispenser), dspstn on spec-tagged invntry: 1 W11316255 VALVE"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lyons, NY 14489
Andres V
Job Details: 03/15/2023
Sent automated call to customer to let them know I was on my way. I arrived to home rang doorbell and knocked on door but no one came. I called phone and left voicemail. Waited 15min no one showed up. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
James
Job Details: 03/15/2023
Unit thawing and refreezing freezer items. Freezer at -2 ff at 45. Set temp to recommended. Need control for intermittent defrost. ; ordrng 1 W11599786 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HV2
Near Palmyra, NY 14522
Josh Henchen
Job Details: 03/15/2023
"Customer stated oven is causing breaker to trip. Checked and found no codes. Preheated oven to 375 degrees. Checked for any pinched wires, all good. Found breaker not working correctly, customer will replace and will monitor. Range checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Rochester, NY 14624
Josh Henchen
Job Details: 03/15/2023
"Customer stated dirty dishes at end of cycle. Checked and found F4E3, Ran diagnostic cycle, Sump and motor not working. Replaced and tested, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14607
Josh Henchen
Job Details: 03/15/2023
"Spoke to Landlord, dishwasher was working last he knew failed to contact tenant. Customer will monitor if any issues arise they will call."
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/15/2023
Helped 58 with moving stacked washer dryer and removing dryer to access washer.; saved tckt
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Rochester, NY 14626
Dave L
Job Details: 03/15/2023
Dryer is shutting off prematurely. E4f4 in diagnostics and moisture sensor error. Ordering control and sensor harness; rqstng P&A on 1 W11537223 (Control) and 1 WPW10298258 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Victor, NY 14564
Jeremy
Job Details: 03/15/2023
Replaced orifice holder for being damaged during previous visit and flame spreader for intermittent ignition. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/15/2023
Replaced sump for wash motor not running. After running unit noticed that water is getting into drip tray. Found warped door seal. Drain hose clip damaged during removal process. Ordering door seal and clip.; ordrng 1 W11606677 (Door seal) and 1 W11596052 (Clip)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/15/2023
Used 2 people to remove dryer. Found that cold water supply valve is dripping. Will replace dispenser on follow up visit. Ordering cold water valve.; ordrng 1 W11316256 (Valve)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14620
James
Job Details: 03/15/2023
Unit not spinning and clamp missing from drain hose. Replaced capacitor and hose clamp. Calibrated and tested. Unit functions properly. ; used 1 W11428524 (CAPACITOR) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Marion, NY 14505
Andres V
Job Details: 03/15/2023
"Customer stated unit was not draining. I diagnosed unit found pump did drain when I tried but theirs a service pointer for this issue (W11482561B) where the pump will not ohm right and will slowly go out. Unit needs new pump. ; ordrng 1 W11497943 (Drain pump), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Rochester, NY 14619
James
Job Details: 03/15/2023
Unit not cooling. Control off. Turned on control and compressor powered on. Unit developed frost pattern. Customer is to monitor. If problem persists order W11353815
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Rochester, NY 14626
James
Job Details: 03/14/2023
"Replaced suspension, gearcase, and cap. Calibrated and tested load of towels. Unit ran through cycle properly. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR and 1 W11217817 SUSPENSION"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14615
Andres V
Job Details: 03/14/2023
Customer stated unit was still leaking. I called techline they asked me for a model and serial but this unit does not have one. Whirlpool informed me since we don't have the model/serial tag we can't be for sure that the parts we replace are the correct ones so they deemed unit unrepairable. This unit never had a tag from when it was purchased. I contacted her extended warranty company and they have to wait for the report from whirlpool to move the process. SR 7735944858
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV02
Near Webster, NY 14580
James
Job Details: 03/14/2023
Frost building up in freezer again. Found rh rail screw backing out. Installed longer screw and greased rails. Replaced back panel. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near Rochester, NY 14620
Andres V
Job Details: 03/14/2023
Customer stated that fabric softener was not dispensing. I took out dispenser and noticed that it was clogged. I asked her what fabric softener she was using she's using a plant based Wegmans brands which is very thick. I reccomended her diluting it or changing softener. I also showed her how to take out dispenser.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Rochester, NY 14618
Andres V
Job Details: 03/14/2023
Replaced light bulb and tested unit. Light bulb turns on and works on low medium and high. ; dspstn on spec-tagged invntry: 1 8206232A BULB
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Webster, NY 14580
James
Job Details: 03/14/2023
"Unit not turning on due to blown thermal fuse. Replaced fuse and tested. Unit functions properly. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Rochester, NY 14618
Andres V
Job Details: 03/14/2023
Customer stated unit was making loud noise and not heating. I diagnosed unit found unit is making a very loud noise coming from magnatron. Unit needs new magnatron and diode. Gave customer a quote for repair but he chose to invest in a new one.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details: 03/14/2023
Customer stated cycle worked one time then it was getting stuck on one minute. Replaced control and tested a load of towels. Cycle spun out properly. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Rochester, NY 14624
Dave L
Job Details: 03/14/2023
Replaced control due to intermittent lock issue. Customer to monitor.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Rochester, NY 14618
Andres V
Job Details: 03/14/2023
Customer stated that unit started heating on its own twice one for 60min and another for 5min. While I was there I could not duplicate the issue customer says it's intermittent. I replaced the UI and the ACU. I tested unit. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near North Chili, NY 14514
Dave L
Job Details: 03/14/2023
Water reservoir tubing was not properly attached. Secured tubing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Chili, NY 14514
Dave L
Job Details: 03/14/2023
Replaced failing drain pump. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Rochester, NY 14624
Dave L
Job Details: 03/14/2023
"Unit would not drain due to a broken drain pump impeller. Replaced pump. Tests ok. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14624
Dave L
Job Details: 03/14/2023
Installed repair kit due to worn rollers. Tests ok. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
GE DRYER
Model DCCH43EF0WW
Near Rochester, NY 14607
Dave L
Job Details: 03/14/2023
Replaced worn rear bearing. Tested ok
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Rochester, NY 14625
Dave L
Job Details: 03/14/2023
Replaced pump and pressure switch due to long drain error and drain lockout. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Greece, NY 14612
Dave L
Job Details: 03/14/2023
Ice container is broken near auger jaws. Replaced container. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Fairport, NY 14450
Andres V
Job Details: 03/14/2023
Customer stated unit was not getting to right temp. I calibrated unit to cook 20 degrees hotter on both the top and bottom oven.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Hilton, NY 14468
Dave L
Job Details: 03/14/2023
Unit was leaking from the water supply due to the threads on the inlet valve being stripped. Replaced valve. Leak went away. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14625
James
Job Details: 03/14/2023
Unit freezing ff section. Ice clumping. Rh Door scratches liner of ff section and doesn't close fully. Icemaker thermistor open. Gasket torn. Called techline and documented. 7735938987; ordrng 1 W10917313 (Gasket) and 1 W11557001 (Icemaker)
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Rochester, NY 14609
Andres V
Job Details: 03/14/2023
Customer stated that after repair unit was still not flushing out the fabric softener. I diagnosed unit found that dual cold valve is not opening both valves at the same time to get water into fabric softener. Customer needs new cold valve. ; ordrng 1 W11316256 (Water valve)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Caledonia, NY 14423
Jeremy
Job Details: 03/09/2023
Unit has F8E4 error and water is in the float tray. Found warped door seal allowing water to escape over tub lip. Ordering door seal.; ordrng 1 W11606677 (Door seal) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14609
James
Job Details: 03/09/2023
Unit leaving condensation all over tub. Tested water temperature and installation. Ran Diagnostics cycle to clear codes and heater turned on. Refilled rinse aid dispenser. Customer is to monitor. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ontario, NY 14519
James
Job Details: 03/09/2023
Unit not spinning. Capacitor leaking. Replaced capacitor and calibrated. Unit functions properly.
We serviced a
WHIRLPOOL OVEN DOUBLE
Model WGG745S0FS02
Near Ontario, NY 14519
James
Job Details: 03/09/2023
Lower Oven will not heat on bake. Replaced igniter and tested. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Webster, NY 14580
James
Job Details: 03/09/2023
F0e5 error. Hub stripped and belt is shredded. Replaced both and calibrated. One year warranty on repair. ; ordrng 1 W10528947 (Hub) and 1 Sh15 and 1 WPW10006384 (Belt)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, NY 14580
James
Job Details: 03/09/2023
Motor hums then unit shuts off. Found capacitor leaking. Replaced capacitor and calibrated. Unit functions properly. Left part. ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Caledonia, NY 14423
Jeremy
Job Details: 03/09/2023
Went to home and found that new style heater was already installed. Special project completed. Took photo of new heater. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/09/2023
"Replaced burned out bake element, unit tested good.; used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Palmyra, NY 14522
Jeremy
Job Details: 03/09/2023
"Unit has faulty bearing causing excessive noise and poor wash. Unit needs gearcase replacement. Unable to remove agitator without breaking it. Ordering agitator.; ordrng 1 W11161960 (AGITATOR), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Palmyra, NY 14522
Jeremy
Job Details: 03/09/2023
Called techline because of multiple visits. Washer is working as expected. Unit ran on regular cycle on auto sense and filled with correct amount of water. Unit is operating as designed. SR 7735909313
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Victor, NY 14564
Jeremy
Job Details: 03/09/2023
"Replaced ice door for air leak into ice bucket causing clumping in ice bin. Unit checks good, customer to monitor."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rochester, NY 14612
Dave L
Job Details: 03/09/2023
Replaced cracked blower and motor. Noise went away. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14621
James
Job Details: 03/09/2023
Unit leaking underneath. Lid locks but not displaying locked on control. Gearcase leaking oil. ; ordrng 1 W11454372 (Gearcase) and 1 W10913953 (Actuator) and 1 W11307244 (Lock)
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Rochester, NY 14616
James
Job Details: 03/09/2023
Unit clunking during cycle. Dent on rh panel. Drum guide loose. Reassembled drum and adjusted panel. Unit functions properly told customer they need authorization to replace panel due to being outside 30 days. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT