We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Camillus, NY 13031
Chuck G
Job Details:
07/10/2023
Customer stated that unit is not making ice and freezer doesnt seem cold enough. After inspecting unit i found that freezer eval fan tested bad. Replaced evap fan motor . Replaced led module under S-code S191AQ. Unit tested good ; used 1 W11601310 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14615
Andres V
Job Details:
07/10/2023
Customer stated that she had canceled appt because unit is on and cooling now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Syracuse, NY 13207
Chuck G
Job Details:
07/10/2023
Customer stated that freezer is freezing but fresh food compartment seems not as cold. After inspecting unit i found that the air duct was clogged with ice . I removed ice with steamer and cleared drain with steamer. Evap has a frost pattern. Fans tested good. Unit tested good.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Webster, NY 14580
James
Job Details:
07/10/2023
Unit allowing heat to escape and front panel is overheating. Fr burner has a dead spot where flame will go out on high. Lower seal loose. Lh side dented in and frame is damaged. Need to call techline. ; schdld next appmnt for 7/11 TUE !
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14610
Andres V
Job Details:
07/10/2023
Replaced the control and UI. Turned cooling back on unit and set temps to reccomended settings.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Syracuse, NY 13207
Chuck G
Job Details:
07/10/2023
Customer stated that unit will not shut off. After inspecting unit i found that timer tested bad. Replaced timer. Unit tested good Called Safety SR# 7736769096
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Rochester, NY 14625
Andres V
Job Details:
07/10/2023
I started a normal cycle and watched underneath unit for over an hour and did not see any leaks. I had previously checked spray arms and manifold which checked out good. I could not see where unit is leaking from. Customer uses pods and they don't use jet dry. Left kick plate off so customer can monitor it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Webster, NY 14580
James
Job Details:
07/10/2023
Dead on arrival. Unit not freezing. Compressor at .45 amps. 2inches of frost pattern. Sealed system leak. Ordering compressor and evaporator. ; ordrng 1 W11579351 (Evaporator) and 1 W11580057 (Compressor) and 2 W11504415 (8.5*8)s and 2 W11504430 (5*7)s and 1 W11461499 (Process) and 1 W11504447 (5x1.8) and 2 W11504445 (5*4)s and 2 W11506620 (8mm)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cicero, NY 13039
Chuck G
Job Details:
07/10/2023
"Customer stated that unit is not cooling. Compressor drawing .71 Amps and is hot to the touch, discharge line is cold and evap has no frost pattern indicating a SS leak. Ordering compressor WPW10507886, evap W10836706, drier, access valve and lokrings ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W11506635 (Access valve) and 2 W11504416 (8.5/6)s and 1 W11506621 (6NK) and 1 W11504436 (6/1.8) and 1 W11504420 (8/6) and 2 W11504431 (7/5)s and 1 876765 (Tubing kit) and 1 WPW10143759 (UV drier) and 1 W11506620 (8nk AL) and 1 W11506622 (6NK AL) and 1 W11504424 (8/1.8) and 1 W11504423 (8/2) and 1 W10898074 (Lokring prep)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Ontario, NY 14519
James
Job Details:
07/10/2023
Unit intermittent to run a cycle. No errors. Ran Diagnostics cycle successfully. Customer said unit just turns off and is random. Ordering control. ; ordrng 1 W10906428 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Macedon, NY 14502
James
Job Details:
07/10/2023
Techline closed need to call back. ; schdld next appmnt for 7/11 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Brighton, NY 14610
James
Job Details:
07/10/2023
Customer said unit got cold and made ice then warmed up again. Pressure -19/75 psi. Equal at 14psi. Ss leak. Pressure tested to 145psi and leak tested with black light and soap solution. Unit list 2 psi in 20 minutes. Leak not found. Called techline. Sr7736814652. Unit not repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pittsford, NY 14534
Dave F
Job Details:
07/10/2023
Stopped freezer fan with hand and unit turned off. Replaced freezer fan and unit tested good customer to monitor. Need to refund the control board .
We serviced a
KENMORE REFRIGERATOR
Model 106.51763511
Near Hilton, NY 14468
Dave L
Job Details:
07/10/2023
The fresh food evaporator is frosted over preventing the fresh food section from cooling. Fan is not running. Ordering fan assembly. ; ordrng 1 W11098695 (Cover) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Rochester, NY 14618
Andres V
Job Details:
07/10/2023
Saw leak from filter housing. I replaced housing and tested unit. Unit is no longer.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Hilton, NY 14468
Dave L
Job Details:
07/10/2023
The door latch will not release. Ordering latch; ordrng 1 WPW10443885 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFB2
Near Clay, NY 13041
Chuck G
Job Details:
07/10/2023
"Customer stated that unit is not getting water. F6E4-float switch open. I float the float switch was stuck, i uninstalled and reinstalled float switch. Upon running a diagnostic cycle i discovered that the wash motor tested bad. Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Clay, NY 13090
Chuck G
Job Details:
07/10/2023
"Customer stated that unit is not cooling. Found ice buildup on evaporator. Ordering control W11524469, evap motor WPW10128551 and thermistor WPW10383615; ordrng 1 W11524469 (Control) and 1 WPW10128551 (Evap motor) and 1 WPW10383615 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Penfield, NY 14526
Andres V
Job Details:
07/10/2023
"Top light underneath ice maker assembly was dim. I replaced light, light is now working. Customer has had repetative issue with lights going out. They wanted me to call techline to get this documented because they're warranty is about to expire. SR 7736813794; dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
GE REFRIGERATOR
Model GTS15CTHMRWW
Near Rochester, NY 14617
Dave L
Job Details:
07/10/2023
Found unit cooling well with fresh food at 35. Tenant states that the unit was failing to on cycle previously. Ordering thermostat.; ordrng 1 WR09X26872 (Thermostat) and 1 Sh (Sh)
We serviced a
GE DRYER
Model GTD42GASJW2
Near Rochester, NY 14616
Dave L
Job Details:
07/10/2023
"Customer concerned with odor coming from the lint trap/vent. Door catch is bent. Repaired door catch. Verified blower housing, internal ducting and lint trap were clear and free of debris. Unit tests ok."
We serviced a
GE DISHWASHER
Model GDF460PGT3WW
Near Geneseo, NY 14454
Jeremy
Job Details:
07/10/2023
"Unit will not change from heavy cycle. Replaced main control, following service bulletin DD08-22. Unit tested good."
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Ionia, NY 14475
Jeremy
Job Details:
07/10/2023
"Replaced harness, lid latch and control for washer not completing cycles. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Jeremy
Job Details:
07/10/2023
Unit has small drip from fitting below freezer door. Ordering fitting.; ordrng 1 WP2198677 (1/4' John guess)
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Rochester, NY 14610
James
Job Details:
07/10/2023
Replaced ff door switches and tested.
We serviced a
GENERAL ELECTRIC RANGE
Model JB645DK6WW
Near Palmyra, NY 14522
Jeremy
Job Details:
07/10/2023
"Left rear element does not heat. Replaced element, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWB965HC0
Near Rochester, NY 14612
Dave L
Job Details:
07/10/2023
Replaced latch that was causing intermittent failure. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rochester, NY 14616
Dave L
Job Details:
07/10/2023
Replaced controls due to no heat on medium high. Verified operation on this setting afterwards.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Irondequoit, NY 14617
James
Job Details:
07/10/2023
F5e4. Lid lock sticking. Cleared errors and adjusted striker. Calibrated unit.
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Rochester, NY 14618
Andres V
Job Details:
07/10/2023
Unit is having an intermittent issue where unit will lock but does not unlock at the end. I replaced the door lock and tested it on a rinse and spin. Unit locked and ulocked properly.
We serviced a
GENERAL ELECTRIC RANGE
Model JB655SKBSS
Near Rochester, NY 14609
Andres V
Job Details:
07/10/2023
Switch is sending power out to burner but does not go to hi heat only stays warm. Unit needs a new infinite switch. ; ordrng 1 WB30T10145 (Burner) and 1 WB24T10022 (Switch)
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Rochester, NY 14616
Dave L
Job Details:
07/10/2023
The customer was dispatched to us incorrectly. Will return when extended warranty dispatch is received
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Rochester, NY 14616
James
Job Details:
07/10/2023
Unit was stuck in spin cycle and wouldn't unlock the lid. F7e7. F7e1. Tachometer test failed. Replaced actuator and calibrated. Tested diagnostics cycle successfully. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Pittsford, NY 14534
Dave F
Job Details:
07/10/2023
Replaced broiler element and broiler cover. Tested unit . Tested good . Broiler element is under warranty and needs to be refunded
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Rochester, NY 14606
Andres V
Job Details:
07/10/2023
The water filter on unit was faulty and causing it to not dispense water and make ice. Customer had new filter I installed and tested. Unit now dispensing water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near West Henrietta, NY 14586
Dave F
Job Details:
07/10/2023
Replaced main control and tested freezer fan on and off multiple times . Unit did not turn off . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Clay, NY 13090
Chuck G
Job Details:
07/10/2023
Customer stated that unit is not making ice and water dispenser has hardly No pressure. I replaced ice maker/cycled IM and suggested to the customer to change the water filter as the pressure is good going to unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Clay, NY 13090
Chuck G
Job Details:
07/10/2023
Customer stated that handle fell off. Verified issue. No codes. I reinstalled the handle using loctite on the set screws. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Spencerport, NY 14559
Dave L
Job Details:
07/10/2023
The unit willNot start due to a short in the drain pump circuit. No continuity through lower harness and also no voltage from the drain pump relay. Ordering harness and control. ; rqstng P&A on 1 W11543994 (Control) and 1 W11569161 (Harness)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Spencerport, NY 14559
Dave L
Job Details:
07/10/2023
Replaced drum due to deteriorating drum seals. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rochester, NY 14616
James
Job Details:
07/10/2023
Replaced basket and gearcase. Tested unit and it would not agitate. Replaced capacitor and tested again. Unit functions properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Canandaigua, NY 14424
Jeremy
Job Details:
07/10/2023
"Door will not unlock and unit will not drain. Found foreign object clogging pump. Removed object, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baldwinsville, NY 13027
Chuck G
Job Details:
07/06/2023
"Upon arrival the control that was previously installed tested bad. Ordering lid lock W11307244, control W11654023, valve/housing W11127357, motor W11497303, actuator W10913953, cam W10721967 and belt W11239857; ordrng 1 W11307244 (Lid lock) and 1 W11654023 (Control) and 1 W11127357 (Housing) and 1 W11497303 (Motor) and 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Baldwinsville, NY 13027
Chuck G
Job Details:
07/06/2023
Customer stated that unit will not start a cycle. I could not get into diagnostics as the unit would not power off. Ordering encoder W11481116 and control W11481108; rqstng P&A on 1 W11481116 (Encoder) and 1 W11481108 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Salina, NY 13088
Chuck G
Job Details:
07/06/2023
Customer stated that he is still seeing some water when operating the unit. After inspecting unit i found that the drain hose is leaking at the unit. Ordering inner drain hose W10899966 and outer drain hose assembly W11244231; ordrng 1 W11244231 (Outer drain hose assembly) and 1 W10899966 (Inner drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13211
Chuck G
Job Details:
07/06/2023
Customer stated that fresh food compartment is not cooling. After inspecting unit i found that the evap fan tested bad. Ordering evap fan motor WPW10464673; ordrng 1 WPW10464673 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jamesville, NY 13078
Chuck G
Job Details:
07/06/2023
"Customer stated that unit is not powering on with lid locked. I could not get into service diagnostics as UI is not responding to commands. Issue happened upon completion of a cycle , lid remained locked. I broke stroke to remove the load of laundry. Control tested bad. Drain pump tested good 19.3 ohms. Ordering control W11419171, strike W11457841 and lid lock W11394572; rqstng P&A on 1 W11419171 (Control) and 1 W11457841 (Strike) and 1 W11394572 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14621
Dave L
Job Details:
07/06/2023
Pressurized system with nitrogen to track pressure loss. Isolated high side and pressure tested again. Found that unit was leaking just past the holder loop connection inside the case. Unable to repair. ; dspstn on spec-tagged invntry: 1 W11536253 EVAPORATOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14616
Dave L
Job Details:
07/06/2023
Panel orders was not the panel intended. Re ordered; ordrng 1 W11461688 (Panel)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rochester, NY 14612
Dave L
Job Details:
07/06/2023
Replaced console due to communication error. Tested ok.
We serviced a
GE DISHWASHER
Model CDD420P2T0S1
Near Rochester, NY 14612
Dave L
Job Details:
07/06/2023
Replaced lower drawer motor due to unit not draining or starting. Unit drained and began a cycle normally. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details:
07/06/2023
Found noise coming from refrigerator was normal refrigerant noise. Reinstalled kickplate so it was flat
We serviced a
WHIRLPOOL COOKTOP
Model GLS3064R
Near Rochester, NY 14626
Dave L
Job Details:
07/06/2023
Replaced switch harness due to burner sparking.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Canandaigua, NY 14424
Jeremy
Job Details:
07/06/2023
Dispenser drawer broken and fabric softener not dispensing. Replaced drawer and housing. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Canandaigua, NY 14424
Jeremy
Job Details:
07/06/2023
Replaced drain pump for not pumping water. Unit tested good.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Canandaigua, NY 14424
Jeremy
Job Details:
07/06/2023
Replaced drain pump for not pumping water. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Farmington, NY 14425
Jeremy
Job Details:
07/06/2023
"Replaced control, no change. Inspected further, found broken wire where wires come through cabinet. Unable to repair due to location. Called techline SR 7736793260"
We serviced a
GE REFRIGERATOR
Model CWE23SP3MHD1
Near Canandaigua, NY 14424
Jeremy
Job Details:
07/06/2023
"Icemaker not filling, water valve hums but no water coming through. Ordering valve, control and heater.; ordrng 1 WR57X27517 (Valve) and 1 WR55X38248 (Control) and 1 WR02X20621 (Fill tube/heater)"
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Macedon, NY 14502
Jeremy
Job Details:
07/06/2023
"F01 error, control failure. Replaced control, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fairport, NY 14450
Jeremy
Job Details:
07/06/2023
"Not cleaning. Ran diagnostic cycle, found that wash motor seized and not turning pump. Ordering sump.; ordrng 1 W11416362 (PUMP & MOTOR)"
We serviced a
WHIRLPOOL OVEN
Model KFDC506JSS01
Near Pittsford, NY 14534
Jeremy
Job Details:
07/06/2023
"Replaced orifice and clips, all burners working correctly."
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Caledonia, NY 14423
Jeremy
Job Details:
07/06/2023
"Unit making squeaking noise due to faulty idler pulley. Replaced idler, unit tested good.; used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Jordan, NY 13080
Chuck G
Job Details:
07/06/2023
Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Webster, NY 14580
James
Job Details:
07/06/2023
Replaced ui and tested.
We serviced a
MAYTAG WASHER
Model SE7800
Near Rochester, NY 14618
Andres V
Job Details:
07/06/2023
Unit had a bad solenoid that triggers switch for door to lock. Part is no longer made because of the age of the unit.
We serviced a
WHIRLPOOL DRYER
Model LGR6611LQ0
Near Rochester, NY 14619
Andres V
Job Details:
07/06/2023
"Belt got hot and melted on motor pulley also door switch is broken in closed position. Replaced belt and tested it. Unit is heating and tumbling but when you open door it keeps running. Unit needs new door switch.; ordrng 1 WP3406107 (Switch), used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14606
Andres V
Job Details:
07/06/2023
"Customer says ice production is slow. Verfiried that unit is making ice, I checked condenser coils found them covered in hair which can cause unit not to cool properly and cause slow ice production because it's not reaching desired temp to cycle. If customer calls back after they cleaned out coils order. W10886939"
We serviced a
GE RANGE
Model PHS930YP9FS
Near Rochester, NY 14612
Andres V
Job Details:
07/06/2023
Back burner shuts off randomly when front one is being used. Unit seems to be having a power issue pulling to much power causing the other burner to shut down. GE reccomended replacing the control and both burners ; ordrng 1 WB27X43186 (Control) and 1 WB30X38506 (Burner) and 1 WB30X38508 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14612
Andres V
Job Details:
07/06/2023
Unit is having a sealed system issue. Unit was running when I got here but their was zero frost pattern with an amp reading off .89. All fans are running properly. ; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (8/7) and 2 W11504449 (4/2)s and 2 W11504445 (5/4)s and 1 W11506623 (5NK) and 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Rochester, NY 14612
Andres V
Job Details:
07/06/2023
Paint is falling off the inside of front panel. ; ordrng 1 W10806345 (Front panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Greece, NY 14626
Andres V
Job Details:
07/06/2023
"Ran a diagnostic cycle and heater turned on. I cycled power and cleared error codes. Customer is to run a cycle W11087226 see if dishes are dry, if they call back order"
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Rochester, NY 14621
Andres V
Job Details:
07/06/2023
Unit has a f1E0 error for internal board failure. Burners will turn on for a minute then error code pops up. Unit needs new control.; ordrng 1 W11536794 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Rochester, NY 14608
Andres V
Job Details:
07/06/2023
"Unit is infested with roaches, I informed customer that we will not repair a unit in that state because parts will be damaged again in months."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Syracuse, NY 13208
Chuck G
Job Details:
07/06/2023
Replaced evaporator fan. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F1UW
Near Irondequoit, NY 14609
James
Job Details:
07/06/2023
Unit not freezing. Half frost pattern and compressor is overheating. Sealed system parts not in parts breakdown. ; ordrng 1 Compressor and 1 Evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrb322dmbm03
Near Hilton, NY 14468
Dave L
Job Details:
07/06/2023
The compressor is failing due to worn valve. Quoted 917.30 for the compressor. Customer declined to repair.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Livonia, NY 14487
Jeremy
Job Details:
07/06/2023
Customer stated house lights flicker when unit is agitating. Unable to reproduce problem. Motor resistance values check good. Unit agitated and spins without lights flickering. Unit operating as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Clay, NY 13041
Chuck G
Job Details:
07/06/2023
Customer stated that gaskets are coming off. After inspecting unit i found a tear in both the freezer and fresh food gasket. Replaced both gaskets. Unit tested good
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
James
Job Details:
07/06/2023
Replaced gearcase and basket. Calibrated and tested cycle with towels. Unit finished cycle properly.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Ontario, NY 14519
James
Job Details:
07/06/2023
Unit not locking lid. Replaced lid lock and calibrated. ; used 1 W11307244 (Lock) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Webster, NY 14580
James
Job Details:
07/06/2023
"Replaced compressor. System held 140psi for ten minutes and 500 microns. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 2 W11504420 COUPLER BR 8X6 , and 1 W11504431 COUPLER BR 7.5X5"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Webster, NY 14580
James
Job Details:
07/06/2023
F1e4 control error and magnetron is energizing every time door closed. Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Webster, NY 14580
James
Job Details:
07/06/2023
Unit leaking underneath. Door hard to open. Verified airflow to vent outside. Staem valve leaking. Disconnected water to unit. Need valve and door catch. ; ordrng 1 W11267102 (Valve) and 1 WPW10610880 (Catch)
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Rochester, NY 14619
Dave L
Job Details:
07/06/2023
Replaced heater that was leaking from bushing. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brewerton, NY 13029
Chuck G
Job Details:
07/06/2023
Customer stated that unit is still freezing waters that are on third shelf down towards the back. Temps- Freezer compartment -3.3 and fresh food temp 36.8. After inspecting unit i moved the deli drawer to above the crisper drawers so all 3 are now stacked. I asked customer to monitor. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Palmyra, NY 14522
Dave F
Job Details:
07/05/2023
"Compressor is pulling 1.05 amps 7 degrees in freezer 39 in fresh food. Discharge line is hot . Unit has refrigerant in it and had full frost pattern. Restricted the air flow from the freezer to the freshfood . If problem persists . Order defrost thermistor WPW10384183. Freshfood thermistor W11438736 and control W11666427; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504419 COUPLER , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , 2 W11504449 COUPLER , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11562258 EVAPORATOR"
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near Wolcott, NY 14590
James
Job Details:
07/05/2023
Replaced compressor and drier. Unit held 520microns vacuum. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Syracuse, NY 13210
Chuck G
Job Details:
07/05/2023
"Customer concerned about the frost buildup in the freezer. The frost buildup is directly related to the door testing bad. I removed the ice and worked on resealing the gasket , door is still not allowing the gasket to seal. Waiting on new door to arrive. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Syracuse, NY 13210
Chuck G
Job Details:
07/05/2023
Customer stated that unit is not cooling again. Compressor tested bad. Ordering compressor W11547313 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Syracuse, NY 13208
Chuck G
Job Details:
07/05/2023
"Replaced control and compressor. Vacuumed unit down to 385 microns. Charged unit with 43 grams of R600a. Evap has a frost pattern. Explained to customer to give the unit 24 hours to get to temp. I also noticed that the evap fan tested bad, ordering fan motor WPW10464673; ordrng 1 WPW10464673 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Clay, NY 13090
Chuck G
Job Details:
07/05/2023
"Customer stated that fresh food compartment doesnt seem cold enough. Freezer temp .09 , fresh food temp 37.4. Compressor drawing 1 amp. Fans and damper tested good. Evaporator has a full frost pattern. I removed the right top shelf down in order to stager shelves, i Asked customer to monitor and adjust fresh food temp as needed. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Clay, NY 13090
Chuck G
Job Details:
07/05/2023
Customer stated that unit is not starting a cycle. Verified issue. Found that the timer tested. bad Ordering timer W11566735 and knob W11675852. ; ordrng 1 W11566735 (Timer) and 1 W11675852 (Knob)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Baldwinsville, NY 13027
Chuck G
Job Details:
07/05/2023
Customer stated that they have to hold the push to start button for the unit to operate. Verified issue. Motor tested bad. Ordering motor 279827 and blower wheel WP694089; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Livonia, NY 14487
Jeremy
Job Details:
07/05/2023
"Lid strike broken, unit will not start a cycle. Replaced lid strike, ran diagnostic cycle, unit tested good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Pittsford, NY 14534
Dave F
Job Details:
07/05/2023
Replaced diffuser and bin. Charged customer for bin .
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Baldwinsville, NY 13027
Chuck G
Job Details:
07/05/2023
Customer stated that she saw smoke coming from unit and will not spin. Error code F0E2-oversuds. After inspecting unit i found that the unit needs a tub assembly W11378552 and rotor W11314361. Called safety SR# 7736729173. Safety is going to offer customer a discount to purchase a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Marion, NY 14505
James
Job Details:
07/05/2023
Freezer led dead. Replaced led and lights began functioning. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Fairport, NY 14450
Jeremy
Job Details:
07/05/2023
Fill chute on new icemaker broken. Reordering icemaker.; ordrng 1 WPW10300022 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAB14
Near Fairport, NY 14450
Jeremy
Job Details:
07/05/2023
"Unit not defrosting, open bi-metal. Defrosted unit so customer can use temporarily. Opting out of repair to purchase new unit."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Newark, NY 14513
Jeremy
Job Details:
07/05/2023
"Replaced UI for incorrect display. Unit not heating on sensor dry cycles, does work on timed dry. Moisture sensor tests good. Bordering control board.; ordrng 1 W11512515 (CONTROL)"